1 Google
1 Google
1 Google
Names:
University IDs:
1. How would you describe the organizational culture of Google based on the video?
2. Do you think you will attain a high level of person-organization fit with Google?
Why or why not?
3. Do you think you will attain a high level of person-group fit with colleagues at
Google? Why or why not?
4. Do you think you will attain a high level of person-job fit with the (real) job role
shown below? Why or why not?
(https://www.google.com/about/careers/applications/jobs/results/139647129508291270-account-strategist-engage-google-
customer-solutions-cantonese-english)
Account Strategist, Engage, Google Customer Solutions (Cantonese, English)
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
3 years of experience working in advertising sales, marketing, consulting, or media.
Ability to communicate in Cantonese and English fluently to support client relationship
management in this market.
Preferred qualifications:
Experience in advertising, media account management, and achieving quotas to drive client
growth.
Ability to assess and solve client needs through effective questioning, objection handling, and
engaged promotions.
Ability to manage multiple projects while paying strict attention to detail, working
individually and with others.
Ability to use problem solving skills to leverage data to uncover insights, support proposals,
and analyze impact.
Excellent presentation and communication skills with peers, management, cross-functional
teams and clients.
As an Account Strategist, you will provide quality client service, research and market analysis in local
language (Cantonese). You will anticipate decisions, uncover the business needs of Google's key clients
and understand how our range of product offerings can grow their business. You'll set the direction and
the strategy for how their advertising can reach thousands of users.
In this role, your understanding of online media and commercial acumen will shape how new and
existing businesses grow. You will understand the details of separate campaigns and explore and
uncover business opportunities for key clients. Working with the clients, you'll set a strategy for how
their products and services can reach users. You will work as part of a team and use your creativity to
grow and transform the business. Google Customer Solutions (GCS) sales teams are trusted advisors
and competitive sellers who maintain a relentless focus on customer success by bringing the best
Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our
communities. As a member of our team, you’ll have the opportunity to work with company owners and
make a real difference in their businesses by helping them grow. Together, we help shape the future of
innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
Manage a portfolio of medium size businesses by understanding growth drivers, identifying
opportunity for growth, managing risks, and creating plans for achievement.
Collaborate within the Sales team, align workflow among team members to execute on a plan
and ensure accountability to meet or exceed goals while delivering outstanding customer
experience.
Improve our customer relationships and share performance-enhancing suggestions. Conduct
outbound calls to establish relationships and work with existing clients to generate growth and
improved client success.
Identify key client stakeholders to support Customer Business Objectives and annual digital
marketing plans.