Storedge Backup Installation Guide
Storedge Backup Installation Guide
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Disclaimers
Disclaimers
Important Notice
Copyright © SolarEdge Inc. All rights reserved.
No part of this document may be reproduced, stored in a retrieval system or transmitted, in any form or
by any means, electronic, mechanical, photographic, magnetic or otherwise, without the prior written
permission of SolarEdge Inc.
The material furnished in this document is believed to be accurate and reliable. However, SolarEdge
assumes no responsibility for the use of this material. SolarEdge reserves the right to make changes to the
material at any time and without notice. You may refer to the SolarEdge web site (www.solaredge.com)
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for the most updated version.
All company and brand products and service names are trademarks or registered trademarks of their
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respective holders.
Patent marking notice: see http://www.solaredge.com/groups/patent
The general terms and conditions of delivery of SolarEdge shall apply.
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The content of these documents is continually reviewed and amended, where necessary. However,
discrepancies cannot be excluded. No guarantee is made for the completeness of these documents.
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The images contained in this document are for illustrative purposes only and may vary depending on
product models.
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Emission Compliance
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This equipment has been tested and found to comply with the limits applied by the local regulations.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
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and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by
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turning the equipment off and on, you are encouraged to try to correct the interference by one or more
of the following measures:
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l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
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connected.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance may void the
user’s authority to operate the equipment.
Contents
Disclaimers 1
Important Notice 1
Emission Compliance 1
Contents 2
HANDLING AND SAFETY INSTRUCTIONS 5
Safety Information 5
IMPORTANT INVERTER SAFETY INSTRUCTIONS 6
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Chapter 1: Overview 8
The StorEdge Solution Components 8
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About this Guide 9
Installation Workflow 10
Chapter 2: Installing the Power Optimizers 11
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Safety 11
Installation Guidelines 12
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Step 1: Mounting the Power Optimizers 13
Step 2: Connecting a PV Module to a Power Optimizer 13
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Step 3: Connecting Power Optimizers in Strings 14
Step 4: Verifying Proper Power Optimizer Connection 15
Chapter 3: Installing the Inverter 16
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Inverter Package Contents 16
Identifying the Inverter 16
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Inverter Interfaces 17
Internal AC Breaker and Bypass Switch 19
Mounting the Inverter 19
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Chapter 4: Installing the Backed-up Loads Panel and Meter 22
Installing the Backed-up Loads Panel 22
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Electricity Meter Installation 23
Chapter 5: StorEdge Inverter Connections 24
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Opening the StorEdge Connection Unit Covers 25
Installing the 9V Battery 26
Connecting the Strings to the Inverter 26
Connecting to the Battery 26
DIP Switch Setup 28
Battery Grounding 30
Connecting Communication to the Meter 31
Connecting to the AC Grid and to Backed-up Loads 33
Chapter 6: Commissioning the Installation 34
Removing the Inverter Cover 34
Step 1: Activating the System 35
Step 2: Pairing Power Optimizers to the Inverter 37
Step 3: Verifying Proper Operation 39
Step 4: Reporting and Monitoring Installation Data 39
The SolarEdge Monitoring System 39
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Country and Grid 48
Language 48
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Communication 48
Power Control 50
Display 50
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Maintenance 51
Information 51
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Status Screens - Operational Mode 52
Initial Status 52
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Main Inverter Status 52
Energy Meter Status 53
Telemetry Status 53
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ID Status 54
Server Communication Status 54
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IP Status 54
ZigBee Status 54
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Wi-Fi Status 55
GSM Status 55
Communication Ports Status 56
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Smart Energy Management Status 56
Power Control Status 57
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Battery Status 57
Charge/ Discharge Profile ProgrammingStatus 58
Chapter 8: Setting Up Communication to the Monitoring Portal 59
Communication Types 60
Communication Connectors 60
Creating an Ethernet (LAN) Connection 61
Creating an RS485 Bus Connection 63
Verifying the Connection 66
Chapter 9: System Configuration 67
Configuring the RS485 Bus for Battery and Meter Connection 67
Configuring StorEdge Application 70
Backup Power Applications 70
System Basic Configuration 70
Verifying StorEdge Components Functionality 73
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Power Optimizer Troubleshooting 85
Additional StorEdge Troubleshooting 86
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StorEdge Connection Unit LEDs 87
Error Codes 88
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General Inverter Error Codes 89
StorEdge-related Errors Codes 95
System Warnings 97
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Appendix C: Replacing and Adding System Components 98
Replacing an Inverter 98
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9V Battery Replacement 98
Fuse Replacement 100
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StorEdge Connection Unit Replacement 100
Removing the Existing StorEdge Connection Unit 100
Installing a New StorEdge Connection Unit 101
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Appendix D: Inverter Dimensions 102
StorEdge Inverter for Single Battery or High Capacity Technical Specifications
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Safety Information
The following safety symbols are used in this document. Familiarize yourself with the symbols and their
meaning before installing or operating the system.
WARNING!
Denotes a hazard. It calls attention to a procedure that, if not correctly performed or adhered to, could
result in injury or loss of life. Do not proceed beyond a warning note until the indicated conditions
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are fully understood and met.
CAUTION!
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Denotes a hazard. It calls attention to a procedure that, if not correctly performed or adhered to, could
result in damage or destruction of the product. Do not proceed beyond a caution sign until the
indicated conditions are fully understood and met.
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NOTE
Denotes additional information about the current subject.
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IMPORTANT SAFETY FEATURE
Denotes information about safety issues.
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Disposal requirements under the Waste Electrical and Electronic Equipment (WEEE) regulations:
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NOTE
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Discard this product according to local regulations or send it back to SolarEdge.
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IMPORTANT INVERTER
SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING!
The inverter cover must be opened only after shutting off the inverter ON/OFF switch located at the
bottom of the inverter. This disables the DC voltage inside the inverter. Wait five minutes before
opening the cover. Otherwise, there is a risk of electric shock from energy stored in the capacitors.
WARNING
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Before operating the inverter, ensure that the inverter AC power cable and wall outlet are grounded
properly.
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WARNING
Opening the inverter and repairing or testing under power must be performed only by qualified service
personnel familiar with this inverter.
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WARNING!
Do not touch the PV panels or any rail system connected when the inverter switch is ON, unless
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grounded.
WARNING!
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Under single fault conditions, the Safe DC voltage is only guaranteed when using modules of up
to 95Voc.
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CAUTION!
This unit must be operated under the specified operating specifications, as described in the latest
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technical specification datasheet provided with the unit .
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The StorEdge Connection Unit is NEMA type 3R rated . Unused glands should be sealed with
appropriate seals.
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CAUTION!
HEAVY OBJECT. To avoid muscle strain or back injury, use proper lifting techniques, and if required - a
lifting aid when removing or replacing.
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NOTE
Use PV modules rated according to IEC 61730 class A..
NOTE
The symbol appears at grounding points on the SolarEdge equipment. This symbol is also used in
this manual.
NOTE
The following warning symbols appear on the inverter warning label:
Risk of electric shock from energy stored in the capacitor. Do not remove cover until 5
minutes after disconnecting all sources of supply.
WARNING!
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Shutting off the AC breaker does not disable the DC voltage inside the inverter. To obtain safe DC
voltage, turn off the inverter ON/OFF switch and the StorEdge Connection Unit ON/OFF switch.
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WARNING!
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Before operating the system, ensure that the inverter has been grounded properly.
WARNING!
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When handling the battery, adhere to all manufacturer safety instructions.
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CAUTION!
This unit must be operated under the specified operating conditions as described in the technical
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specifications supplied with the unit.
NOTE
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The battery used must be NRTL certified.
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NOTE
For battery decommissioning and disposal, follow the manufacturer requirements and instructions.
Chapter 1: Overview
StorEdge™ is SolarEdge's all-in-one solution that uses a single on-grid DC optimized inverter to manage
and monitor both solar power generation and energy storage. Homeowners are automatically provided
with backup power in the event of grid interruption to power pre-selected loads. Solar energy can be
stored in a battery for Smart Energy Management applications such as export control, offering demand
response and peak shaving, and performing time of use shifting for reduced electric bills.
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traditional functionality as a DC-optimized PV inverter. SolarEdge offers a StorEdge
inverter for High Power; For details, refer to its datasheet, at
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http://www.solaredge.com/sites/default/files/se_storedge_high_power_inverter_
datasheet_eng.pdf.
The StorEdge Connection Unit, located at the bottom of the inverter, allows simple installation and
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connectivity to other system components and includes a DC Safety Switch.
l The SolarEdge Electricity Meter - The meter is used by the inverter for export/ consumption
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readings, and for Smart Energy Management applications, such as: export limitation, time-of-use
profile programming and maximizing self-consumption.
The meter is required only in systems using Smart Energy Management applications (it is not required
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for StorEdge systems used only for backup power).
l The Battery - A DC coupled battery designed to work with the SolarEdge system.
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S Figure 1: StorEdge system components
NOTE
l Additional SolarEdge inverters (without batteries) can be connected with RS485. The inverters will
participate in export limitation and maximizing self-consumption.
Connecting multiple inverters with RS485 master-slave connection requires an RS485 Expansion
Kit (available from SolarEdge).
l PV modules connected to power optimizers are not mandatory for charge/discharge profile
programming and for backup power.
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Installation Workflow
When installing the StorEdge system, follow this workflow to ensure all the components are connected
and functioning correctly.
Step 1 - PV system installation - modules, power optimizers and inverter:
l Power optimizers - as described in Installing the Power Optimizers on page 11.
l Inverter - as described in Installing the Inverter on page 16.
Step 2 - Backed-up loads panel installation (required for Backup Power only): Refer to Connecting to
the AC Grid and to Backed-up Loads on page 33.
Step 3 - Electricity Meter installation (required for Smart Energy Management only). Refer to
Electricity Meter Installation on page 23.
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Step 4 - Connecting PV strings (DC) to the inverter - Refer to Connecting the Strings to the Inverter on
page 26.
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Step 5 - Connecting the battery to the inverter and mounting the battery. Refer to the installation
information in the manufacturer documentation, and to StorEdge Inverter Connections on page 24.
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Step 6 - Connecting AC and backed-up loads to the inverter - connect the loads (AC), and meter. Refer
to StorEdge Inverter Connections on page 24.
Step 7 - Commissioning the inverter - Activate the system and pair the power optimizers. Refer to
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Commissioning the Installation on page 34.
Step 8 - Connecting to the monitoring portal. Refer to Setting Up Communication to the Monitoring Portal
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on page 59.
Step 9 - System Configuration - Configuring the RS485 bus and StorEdge applications. Refer to System
Configuration on page 67.
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The following flowchart appears throughout this Installation Guide to assist with the installation steps:
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Safety
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The following notes and warnings apply when installing the SolarEdge power optimizers. Some of the
following may not be applicable to smart modules:
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WARNING!
When modifying an existing installation, turn OFF the inverter ON/OFF switch and the AC circuit
breaker on the main AC distribution panel.
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WARNING!
Input and output connectors are not watertight until mated. Open connectors should be mated to each
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other or plugged with appropriate watertight caps.
CAUTION!
Power optimizers are IP65/NEMA4 rated. Choose a mounting location where optimizers will not be
submerged in water.
CAUTION!
This unit must be operated according to the operating specifications provided with the unit.
CAUTION!
Cutting the power optimizer input or output cable connector is prohibited and will void the warranty.
CAUTION!
All PV modules must be connected to a power optimizer.
CAUTION!
If you intend to mount the optimizers directly to the module or module frame, first consult the module
manufacturer for guidance regarding the mounting location and the impact, if any, on module warranty.
Drilling holes in the module frame should be done according to the module manufacturer instructions.
CAUTION!
Installing a SolarEdge system without ensuring compatibility of the module connectors with the
optimizer connectors may be unsafe and could cause functionality problems such as ground faults,
resulting in inverter shut down. In order to ensure mechanical compatibility of the SolarEdge optimizers
and the modules to which they are connected, use identical connectors from the same manufacturer
and of the same type on both the power optimizers and on the modules.
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IMPORTANT SAFETY FEATURE
Modules with SolarEdge power optimizers are safe. They carry only a low safety voltage before the
inverter is turned ON. As long as the power optimizers are not connected to the inverter or the inverter is
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turned OFF, each power optimizer will output a safe voltage of 1V.
Installation Guidelines
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l The steps in this chapter refer to module add-on power optimizers. For smart modules, start from
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Step 3: Connecting Power Optimizers in Strings on page 14. Also refer to the documentation supplied
with the smart modules.
The minimum and maximum string length guidelines are stated in the power optimizer datasheets.
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l If connecting more modules than optimizer inputs in parallel , use a branch cable (available from
SolarEdge).
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l Make sure to use optimizers that have the required output cable length. You can use extension cables
between rows and from the end of string to the inverter. Extension cables cannot be used between
two power optimizers within a string.
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l The power optimizer can be placed in any orientation.
l Position the power optimizer close enough to its module so that their cables can be connected.
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l To allow for heat dissipation, maintain a 2.5 cm/ 1" clearance distance between the power optimizer
and other surfaces.
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l Refer to the SolarEdge Site Designer for string length verification. The SolarEdge Site Designer is
available on the SolarEdge website at http://www.solaredge.com/groups/support/downloads,
under Software Tools.
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l Completely shaded modules may cause their power optimizers to temporarily shut down. This will
not affect the performance of the other power optimizers in the string, as long as the minimum
number of unshaded power optimizers connected in a string of modules is met. If under typical
conditions fewer than the minimum optimizers are connected to unshaded modules, add more
optimizers to the string.
l Do not leave the power optimizers connectors disconnected. Open connectors should be mated to
each other.
NOTE
The images contained in the following sections are for illustrative purposes only and may vary
depending on product models.
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3. Attach each power optimizer to the rack using the M6 (1/4'') stainless steel bolts, nuts and washers.
Apply torque of 9.5 N*m / 7 lb*ft.
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4. Verify that each power optimizer is securely attached to the supporting structure or the module.
NOTE
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Record power optimizer serial numbers and locations, as described in Providing Installation
Information on page 40.
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Step 2: Connecting a PV Module to a Power
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Optimizer
NOTE
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Images are for illustration purposes only. Refer to the label on the product to identify the plus and
minus input and output connectors.
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For each of the power optimizers1:
l Connect the Plus (+) output connector of the module to the Plus (+) input connector of the power
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optimizer.
l Connect the Minus (-) output connector of the module to the Minus (-) input connector of the
power optimizer.
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Figure 2: Power optimizer connectors
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Figure 3: Power optimizers connected in series
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3. If you intend to monitor the installation, using the SolarEdge monitoring portal, record the physical
location of each power optimizer, as described in Providing Installation Information on page 40.
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WARNING!
Input and output connectors are not watertight until mated. Open connectors should be mated to
each other or plugged with appropriate watertight caps.
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inverter, the short circuit current I SC and the open circuit voltage VOC hold different meanings from
those in traditional systems.
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For more information about the SolarEdge system’s string voltage and current, refer to
the VOC and I SC in SolarEdge Systems Technical Note, available on the SolarEdge website at:
http://www.solaredge.com/files/pdfs/isc_and_voc_in_solaredge_systems_technical_
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note.pdf .
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Measure the voltage of each string individually before connecting it to the other strings or to the inverter.
Verify correct polarity by measuring the string polarity with a voltmeter. Use a voltmeter with at least
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0.1V measurement accuracy.
For troubleshooting power optimizer operation problems, refer to Power Optimizer Troubleshooting on
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page 85.
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Inverter Package Contents
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l One StorEdge inverter
l One mounting bracket
l Two Allen screws for fastening the inverter to the mounting bracket
l SolarEdge activation card
l One 9V battery
l Allen key for opening the StorEdge Connection Unit
l Installation guide (with activation card and instructions)
Inverter Interfaces
The following figure shows the inverter connectors and components, located at the bottom of the
inverter.
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Figure 4: Inverter Interfaces
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LCD panel: displays inverter information and configuration parameters
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l LCD LEDs: Three LEDs indicate the following inverter statuses:
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On - The inverter is producing power.
Blinking - Standby mode. The inverter is in Standby mode until its
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working voltage is reached. The inverter then enters Production mode
Green Power production and produces power.
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Off - The inverter is not producing power. This may be during Night
mode, when the inverter ON/OFF switch is OFF or when an error
occurs.
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Blinking:
Module communication and
Yellow o Monitoring information is being received from a power optimizer.
inverter shutdown
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o The inverter is being shut down.
On - There is an error. Refer to "Troubleshooting" on page 81 for more
Red Fault information.
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Blinking - The inverter is being shut down.
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Figure 5: Inverter front view
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l AC and DC conduit entries: Connection points of the StorEdge Connection Unit.
l ON/OFF switch: Turning this switch ON starts the operation of the power optimizers, enables power
production and allows the inverter to begin exporting power to the utility grid/backed-up loads.
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Turning it OFF reduces the power optimizer voltage to a low safety voltage and inhibits exportation of
power. When this switch is OFF, the inverter control circuitry remains powered up.
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l LCD light button: Pressing this button lights up the LCD for 30 seconds. In addition, you can press
this button to view inverter status screens and access configuration menu options, as described
Configuring the Inverter Using the LCD Light Button on page 46.
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l Two communication glands, for connection of inverter communication options. Each gland has
three openings. Refer to Setting Up Communication to the Monitoring Portal on page 59 for more
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information.
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Figure 6: StorEdge Connection Unit
l DC Safety Switch: disconnects both the positive and negative conductors of the PV and the positive
and negative conductors of the battery.
l AC output: Cable glands for connection of grid and backed up loads
l DC input: For connection of the PV installation and the battery
l Communication and control gland: for connection of inverter communication options, meter,
battery thermal power 12V and battery control.
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Figure 7: StorEdge Connection Unit
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Backed-up Loads AC Breaker: Main AC breaker for the backed-up loads. Ensure this breaker is UP
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before starting up the system.
l AC Bypass Switch: This switch bypasses the inverter functionality in case of inverter malfunction.
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Maintaining power to the backed-up loads is enabled by connecting the loads directly to the grid.
There are three switch positions. The following table describes the functionality and use of each
position:
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Switch
Use Case Functionality
position
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Normal operation.
1 (left) The backed-up loads panel is connected through the software
Normal operation
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(Default) controlled switches to the AC grid (during normal operation), or to the
inverter (via auto-transformer, for backup power).
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This mode disables the backup functionality.
2 (right) AC bypass The backed-up loads panel is connected directly to the AC grid through
the bypass switch. Use in case of inverter malfunction.
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0 Not in use
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Mounting the Inverter
NOTE
Make sure the mounting surface or structure can support the weight of the inverter and bracket, and
make sure that it spans the width of the bracket.
CAUTION!
HEAVY OBJECT. To avoid muscle strain or back injury, use proper lifting techniques, and if required - a
lifting aid when removing or replacing.
1. Determine the inverter mounting location, on a wall, stud framing or pole. To allow proper heat
dissipation, maintain the following minimum clearance areas between the inverter and other objects:
2. Position the mounting bracket against the wall/pole and mark the drilling hole locations :
o Ensure that the flat side of the bracket is at the bottom, as in Figure 8.
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o Use at least two bracket holes. Additional holes can be used to fix the bracket. Determine which
and how many holes to use according to mounting surface type and material.
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3. Drill the holes and mount the bracket. Verify that the bracket is firmly attached to the mounting
surface.
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NOTE
When mounting an inverter on an uneven surface, you may use spacers/ washers behind the top
mounting hole of the bracket (see ). Depending on the angle, use the appropriate size and number of
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spacers so that the bracket is perpendicular to the ground. Recommended: a stainless steel 3/4" long
screw, with a 1/4" socket button head , two jam nuts and three washers.
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4. Hang the inverter on the bracket (see Figure 8): Lift the inverter from the sides, or hold it at the top
and bottom of the inverter to lift the unit into place. Do not lift holding the StorEdge Connection
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Unit as it may be damaged
l Align the two indentations in the inverter enclosure with the two triangular mounting tabs of the
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bracket, and lower the inverter until it rests on the bracket evenly.
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Figure 9: StorEdge Connection Unit bracket
6. Insert the two supplied screws through the outer heat sink fin on both sides of the inverter and into
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the bracket (see Figure 8). Tighten the screws with a torque of 4.0 N*m / 2.9 lb.*ft.
7. Remove the inverter cover: Open the inverter cover’s six Allen screws and carefully pull the cover
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horizontally before lowering it.
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Installing the Backed-up Loads Panel
Install a secondary AC panel for backed-up loads (not supplied by SolarEdge). Rewire the backed-up loads
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through this panel.
Install one pole 25A as the main circuit breaker.
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NOTE
The inverter RS485 bus should be connected to the battery and meter. Connecting
multiple inverters with RS485 master-slave connection requires an RS485
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Expansion Kit (available form SolarEdge Refer to
http://www.solaredge.com/files/pdfs/RS485_expansion_kit_installation_guide.pdf).
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For communication connection refer to Connecting Communication to the Meter on page 31.
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Figure 11: The StorEdge Connection Unit connections
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Figure 12: The StorEdge Connection Unit connectors
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Figure 13: The battery holder
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Connect the string to the DC input pairs. If required, connect additional strings in parallel using an
external combiner box/branch cables before connecting to the inverter.
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NOTE
Functional electrical earthing of DC-side negative or positive poles is prohibited because the inverter
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has no transformer. Grounding (earth ground) of module frames and mounting equipment of the PV
array modules is acceptable.
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NOTE
SolarEdge’s fixed input voltage architecture enables the parallel strings to be of different lengths.
Therefore, they do not need to have the same number of power optimizers, as long as the length of
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each string is within the permitted range.
Connect the DC connectors of each string to the DC+ and DC- connectors according to the labels on the
inverter.
l Measure the necessary length between the StorEdge Connection Unit and the battery for all cables.
The maximum distance between the battery and the inverter is 35 ft/ 10m, when using 16AWG/
1.3mm 2 cables for battery thermal power and 24AWG/0.2mm 2 for battery control.
l Tie and wrap the cables to avoid pulling them out during mounting.
l Be sure to adhere to all safety cautions and information in the battery documentation.
l The battery connects to the DC side of the inverter. Since the inverter DC connections are on its left
side, it is recommended to position the battery to the left of the inverter to simplify wiring.
The following table and Figure 21 detail cable types and connections of one battery (Tesla PowerWall Type
B/B1). For additional battery types and connection options, refer to Additional Battery Connections on
page 75. Prepare cables and connect as described in the following table :
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StorEdge
Recommended cable type Connection Tesla battery
Connection method
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(min-max cross section) Unit connection
connection
DC
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DC cable 6mm2 (4-10 mm2), 600V BAT IN DC + DC+
insulated. Inverter side: Connect to the
BAT IN connectors
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BAT IN DC- DC-
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Battery Insert the cable through one of the large
Thermal V- THERMAL - openings in the gland.
2-wire shielded pair cable 1.5 mm2 (black)
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Push the lever to open the connection,
(1.3 - 2.5 mm2), 600V insulated Battery
Thermal V+ THERMAL + insert the wire and release the lever
(red) when the wire is clamped.
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Control and monitoring
5-pin communication port
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communication 1 (located closer to
Insert the cable through one of the large
terminal block: the DIP switches):
5-wire shielded twisted pair cable openings in the gland.
0.2 mm2 (0.2 - 1.5 mm2), 600V En (Enable) ENABLE
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Press the protrusion at the top of the
insulated. V+ LOGIC + terminal block to open the connection
A CAT5 600V insulated can also hole, insert the wire and release to
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G (RS485) LOGIC -
be used. spring back and clamp the wire.
B- (RS485)1 COM LO1
A+ (RS485)1 COM HI 1
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Termination:
o If a meter is installed: SW7 Down -
No termination
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Inverter communication board
(Figure 15) o If a meter is not installed: SW7 Up - N/A
termination ON.
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(see also Creating an RS485 Bus
Connection on page 63)
Modbus protocol:
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l Single battery or the battery is the Battery address 1 (ID 24) - located
last in the chain: closest to the inverter
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o S2, S6: Left o Switch 1: Right
o S1, S5: Down o Switch 2: Right
Switch 3: Right
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Batteries Type B (Figure 16) o S3, S4: UP o
l If the battery is not the last in the Battery address 2 (ID 25)
chain: o Switch 1: Left
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o S2, S6: Left o Switch 2: Right
o S1, S5: Down o Switch 3: Right
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o S3, S4: Down
Battery Address 1 (ID 24) - located
Termination:
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closest to the inverter
o If the battery is not the last in the o Switch 1: Right
chain: Middle - No termination o Switch 2: Right
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Batteries Type C, E (Figure o Single battery or the battery is the o Switch 3: Right
17) last in the chain: Bottom -
Termination (with bias) Battery Address 2 (ID 25)
Modbus protocol: o Switch 1: Left
o Right (RS485) o Switch 2: Right
o Switch 3: Right
Meter 1 address:
o Switch 1: Up
o Other: Down
Meter (Figure 18) N/A
Meter 2 address:
o Switch 2: Up
o Other: Down
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Figure 15: RS485 termination switch on the inverter communication board
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Figure 16: Battery Type B DIP switches
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Figure 17: Battery Type C/E DIP switches
Battery Grounding
You can connect battery grounding cable either to local ground or to the inverter grounding terminal on
the AC side. If connecting to the inverter, follow the procedure herein.
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l Option 2 - Directly to the inverter AC terminal via one of the communication glands.
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Figure 19: Routing grounding cable from the battery
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Figure 20: Connection to a meter (SolarEdge)
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Figure 21: Connections to Tesla PowerWall Battery Type B
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Chapter 5: StorEdge Inverter Connections
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If connecting equipment grounding wire, connect it before connecting the AC Line and Neutral
wires.
2. Strip 58 mm / 2.32'' of the external cable insulation and strip 8 mm / 0.32'' of the internal wire
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insulation.
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Figure 22: Insulation stripping – AC (3-wire cable)
3. Insert the cable through the appropriate cable gland:
For connection to the grid (from the main distribution panel): AC1 GRID
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l For connection to backed-up loads (from a backed-up loads panel): AC2 BACKUP
4. Connect the AC wires according to the labels on the terminal blocks: Use a standard flat-blade
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screwdriver to connect the wires to the spring-clamp terminals:
a. Insert the screwdriver into the square opening at the top of the terminal block and press to open
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clamp mechanism.
b. Insert the wire into the round opening and release the screwdriver to spring back and clamp the
wire.
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5. Tighten the AC cable gland with a torque of 2.8-3.3 N*m / 2.0-2.4 lb*ft.
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Figure 23: Connection to grid and backed-up loads
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Removing the Inverter Cover E
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Use the following procedure for cover removal for communication connection or maintenance.
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1. Turn OFF, or verify that the inverter ON/OFF switch is OFF.
2. Verify that AC to the inverter is OFF, or disconnect the AC to the inverter by turning OFF the circuit
breakers on the distribution panel. Wait 5 minutes for the capacitors to discharge.
3. Open the inverter cover’s six Allen screws and carefully pull the cover horizontally before lowering it.
CAUTION!
When removing the cover, make sure not to damage internal components. SolarEdge will not be
held responsible for any components damaged as a result of incautious cover removal.
WARNING!
ELECTRICAL SHOCK HAZARD. Do not touch uninsulated wires when the inverter cover is
removed.
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4. Activate the inverter:
a. Verify that the card S/N matches the inverter S/N.
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b. Insert the card into the slot marked "CARD" on the communication board.
c. Turn AC ON.
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d. LCD shows: Running Script...èDone!
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Figure 24: Activation card
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If LCD shows: Failed:
l Turn AC OFF and ON (reset), and repeat the activation process.
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l Use the activation code that appears on the certification inverter label to manually activate the
inverter.
l If the problem persists, contact SolarEdge Support.
NOTE
You can use the activation code that appears on the certification inverter label to
activate the inverter in case of a script error or a missing activation card.
5. Verify that the inverter is configured to the proper country: Press the LCD light button until reaching
the ID status screen:
DSP1/2:1.0210/1.0034
CPU:0003.14xx
Country:ESP
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Figure 25: Tightening order of the screws
8. Make sure the AC Bypass switch in the StorEdge Connection Unit is switched to the left (position 1).
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9. Make sure the backed-up loads AC breaker in the StorEdge Connection Unit is UP.
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S Figure 26: StorEdge Connection Unit
10. Close the StorEdge Connection Unit cover: Attach the cover and secure it by tightening the six screws
with a torque of 1.2 N*m / 0.9 ft.*lb.
11. Turn ON the StorEdge Connection Unit. If an additional external DC switch is installed between the
power optimizers/ battery and the inverter(s) then turn it ON.
A status screen similar to the following appears on the LCD panel:
Vac[V] Vdc[V] Pac[w]
240.7 14.1 0.0
P_OK: 000/000 <S_OK>
---------------OFF
12. Verify that the following information appears on the LCD panel:
l P_OK: Appears only upon pairing process completion and first telemetry reception from the
power optimizers. Indicates connection to the power optimizers and that at least one power
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optimizer is sending monitoring data. If P_OK does not appear, check the power optimizer, string
and DC input connections.
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l 000/000: Appears only upon first telemetry reception from the power optimizers. Indicates the
number of power optimizers that have been paired to this inverter. At this stage, the number
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should be 000, since no power optimizers have been paired.
l S_OK: the connection to the SolarEdge monitoring portal is successful (should appear only if the
inverter is connected to the server). If S_OK is not displayed and the inverter is connected to the
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server, refer to "Troubleshooting" on page 81.
l Vac [V]: the grid AC output voltage. Verify the correct value.
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l Vdc [V]: The DC input voltage of the longest string connected to the inverter. There should be a
safety voltage of 1V for each power optimizer in the string.
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NOTE
A measurement error on the inverter LCD of ±3 V is acceptable.
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l Pac [w]: the AC output power (should be 0.0 since the inverter is OFF).
OFF: the inverter ON/OFF switch is in the OFF position.
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l
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Once all connections are made, all the power optimizers must be logically paired to their inverter. The
power optimizers do not start producing power until they are paired with an inverter . This step
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describes how to assign each inverter to the power optimizers from which it will produce power.
Perform this step when the modules are exposed to sunlight. If the string length is changed or a power
optimizer is replaced, repeat the pairing process.
1. Perform pairing: Press and hold down the inverter LCD button for about 10 seconds. The following
message is displayed:
Keep holding button
for pairing, release
to enter menu...
Remaining: 3 sec
Turn Switch To On
Remaining [sec]:180
3. Wait for the completion of the pairing (remaining seconds is 0). If pairing fails, an error is displayed. In
this case, repeat the pairing steps, and refer to Power Optimizer Troubleshooting on page 85. If the
problem persists, contact SolarEdge Support. When pairing succeeds, the following message is
displayed:
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Pairing
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Pairing Completed
4.
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The system startup process begins:
Since the inverter is ON, the power optimizers start producing power and the inverter starts converting
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AC.
WARNING!
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When you turn ON the inverter ON/OFF switch, the DC cables carry a high voltage and the power
optimizers no longer output a safe 1V output.
When the inverter starts converting power after the initial connection to the AC, the inverter enters
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Standby mode until its working voltage is reached. This mode is indicated by the flickering green inverter
LED.
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While the inverter is in Standby mode, it monitors the grid and verifies correct grid voltage and
frequency. The following message is displayed:
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Waking Up...
Remaining: 051 Sec
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The countdown indicates the seconds remaining until entering the Production mode. This time is in
accordance with local regulations and is typically between three to five minutes.
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When countdown is complete, the inverter enters Production mode and produces power. The steadily
lit green inverter LED indicates this mode.
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l P_OK: XXX/YYY: There is a connection to the power optimizers and at least one power optimizer is
sending monitoring data. Optimizers send telemetries in a frequency of up to 10 minutes.
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l S_OK appears, if the inverter is connected to the SolarEdge monitoring portal.
l Vac [V] specifies the measured grid AC output voltage.
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l Vdc [v] : Specifies the DC input voltage, which should equal the sum of the output voltages of all
modules (and should be within the operating range of the inverter).
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l Pac [W] specifies the AC output power produced.
2. Take note of the serial # on the inverter label using the detachable 2D barcode sticker on each device.
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This information is used in the SolarEdge monitoring portal to identify this inverter and is needed to
open a new site in the monitoring portal.
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Your SolarEdge power harvesting system is now operational.
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NOTE
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This step requires connecting one of the communication options. Refer to Setting Up
Communication to the Monitoring Portal on page 59.
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The SolarEdge Monitoring System
The SolarEdge cloud-based monitoring platform (monitoring portal) enables accessing
SolarEdge site information, including up-to-date information viewed in a physical or
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logical view. The monitoring portal is described in detail in the SolarEdge Monitoring Portal
User Guide, available on the SolarEdge website at
http://www.solaredge.com/files/pdfs/solaredge-monitoring-portal-user-guide.pdf. The
SolarEdge monitoring portal can display logical and physical layouts of the installed
system, as follows:
l Logical Layout: Shows a schematic logical layout of the components in the system, such as: inverters,
strings and modules, as well as their electrical connectivity. This view enables you to see which
modules are connected in each string, which strings are connected to each inverter, and so on.
l Physical Layout: Shows a schematic physical layout of the components in the system, such as:
inverters, strings and modules, as well as their electrical connectivity. This view enables a bird’s eye
view of the actual location of a system component.
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To display a physical layout, you need to map the locations of the installed power optimizers. To generate
a physical mapping, use either the Site Mapper application or a mapping template, which should be filled
out using the detachable stickers (see Providing Installation Information, below).
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The logical and physical mapping can be used for debugging a problem using the SolarEdge monitoring
portal.
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If you do not report the physical and logical mapping of the installed power optimizers to SolarEdge, the
SolarEdge monitoring portal will show the logical layout indicating which power optimizers are
connected to which inverter, but will not show strings or the physical location of power optimizers.
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The inverter may be connected to the SolarEdge monitoring portal via LAN or via an external modem
connected to the inverter's RS232 connector. Alternatively, you can connect the inverter to another
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inverter that is already connected to the server, in a master-slave configuration. Refer to Setting Up
Communication to the Monitoring Portal on page 59 .
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Providing Installation Information
Use one of the following methods to connect your PV system to the SolarEdge cloud-based monitoring
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platform (monitoring portal).
Site Mapper Application
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Android
Use the SolarEdge Site Mapper smart-phone application to scan the power optimizer and inverter 2D
bar-codes, and map the system physical layout in the SolarEdge monitoring portal.This application is
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integrated with the SolarEdge monitoring portal and enables:
l Simple on-site registration of new systems.
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l Creating, editing and verifying system physical layout.
l Scanning and assigning the power optimizer serial number to the correct location in the system
physical layout.
For detailed information, refer to the SolarEdge Site Mapper demo movies:
Creating new sites using the SolarEdge Site Mapping power optimizers using the SolarEdge Site
Mapper mobile application Mapper mobile application
iPhone
Use the SolarEdge Site Mapper smartphone application to scan the power optimizer and inverter 2D bar-
codes. This application creates an XML file that can be uploaded to the SolarEdge monitoring portal
during site registration. The SolarEdge Site Mapper can be downloaded from the application stores.
For detailed information, refer to the SolarEdge Site Mapper Software Guide or to the Site
Mapper demo movie, available on the SolarEdge website at
http://www.solaredge.com/groups/installer-tools/site-mapper.
Creating a Site in the SolarEdge Monitoring Portal
Create the site in the monitoring portal using the registration form available at
https://monitoring.solaredge.com/solaredge-web/p/login. Fill out all required
information in the form, which includes information about your installation, as well as
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details about its logical and physical mapping.
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Paper Template
Fill out the Physical Layout Template (downloadable from the SolarEdge site) using the
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detachable 2D barcode stickers on each power optimizer. Once the form is completed,
scan it and upload the scanned file to the SolarEdge monitoring portal during site
registration. For an example paper template, refer to
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http://www.solaredge.com/files/pdfs/physical-layout-template.pdf.
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Figure 27: LCD Internal menu buttons
Use the four user buttons to control the LCD panel menus:
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l Esc: Moves the cursor (>) to the beginning of the currently displayed parameter; goes to the previous
menu, and cancels a value change with a long press (until Aborted is displayed).
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l Up and Down: Moves the cursor from one menu option to another, moves among the characters of
a displayed parameter, and toggles between possible characters when setting a value.
: Selects a menu option and accepts a value change with a long press (until Applied is displayed).
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l
The LCD screen displays status information of the system and various menus for configuration options.
The LCD panel and buttons are used during the following processes:
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l Operational mode: The LCD panel allows checking for proper system operation. Refer to Status
Screens - Operational Mode on page 52 for a description of this option. .
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l Setup mode: Upon installation, an installer may perform basic configuration
l Error messages: In the event of a problem, an error message may be displayed on the LCD panel.
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To enter Setup mode:
1. Turn the inverter ON/OFF switch to OFF (AC remains ON).
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WARNING!
If the inverter was operating properly (power was produced by the power optimizers), the
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following message is displayed.
DC VOLTAGE NOT SAFE
DO NOT DISCONNECT
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VDC: 72.0
This message is displayed until the DC voltage is safe (50V). Do not open the cover until the
voltage is safe or until at least five minutes have passed.
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2. Press the Enter button for at least 5 seconds. The following message is displayed:
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Please enter
Password
********
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3. Use the three rightmost internal LCD user buttons to type in the following password: 12312312. The
following menu is displayed:
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Country <Italy>
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Language <Eng>
Communication
Power Control
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Backup Conf <Dis>
Display
Maintenance
Information
The inverter is now in Setup mode and all its LEDs are lit. The inverter automatically exits Setup mode if no
buttons are pressed for more than 2 minutes.
The following shows a hierarchical tree of the menu options, which are described in Configuration Menu
Options on page 48. Actual menus may vary from shown depending on the firmware version of the
inverter and on the country.
Main menu:
Country <Italy>
Language <Eng>
Communication
Power Control
Backup Conf <Dis>
Display
Maintenance
Information
Country:
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Germany+
Spain
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France
.
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.
.
Language:
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English
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German
Spanish
French
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Italian
Communication 1
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Server<LAN>
LAN Conf
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RS485–1 Conf<S>
ZigBee Conf<S>
Wi-Fi Conf<N/A>
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RS232 Conf
Cellular Conf
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GPIO Conf <MTR>
1If ZigBee is connected, the Wi-Fi Conf menu is not displayed. If ZigBee is not connected, ZigBee Conf and Wi-Fi Conf are
both displayed with <N/A>.
Power Control :
Grid Control <En>
Energy Manager
RRCR Conf.
Reactive Pwr Conf.
Active Pwr Conf.
Phase Balance <Dis>
Wakeup Conf.
P(f)
Advanced
Load Defaults
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Display:
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Temperature <C>
LCD On Time <30>
TLM On Time <15>
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Maintenance:
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Date and Time
Reset Counters
Factory Reset
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SW Upgrade SD-Card
Diagnostics
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Grid Protection
Information:
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Versions
Error Log
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Warning log
Hardware IDs
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Remaining: 3 sec
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Optimizer pairing
Language <eng>
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Communication
Maintenance
Information
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Exit
3. Short-press (one second) to scroll down to the next menu option, and long-press (three seconds) to
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select the item. You can use the Exit option in these menus to move up one menu level or to exit the
Setup mode from the main menu.
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The following shows a hierarchical tree of the menu options that appear when using the LCD light button:
Main menu:
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Optimizer pairing
Language <eng>
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Communication
Maintenance
Information
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Exit
Language:
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English
German
Spanish
French
Italian
Exit
Communication 1:
Server<LAN>
LAN Conf
RS485–1 Conf<S>
ZigBee Conf<S>
Wi-Fi Conf<N/A>
GPIO Conf <MTR>
RS232 Conf
Cellular Conf
Exit
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Information:
Versions
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Error Log
Warning log
Hardware IDs
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Exit
Maintenance:
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Date and Time
Reset Counters
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Factory Reset
SW Upgrade-SD Card
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Diagnostics
Grid Protection
Board Replace
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Exit
The options presented in these menus are described in the next section.
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1If Wi-Fi is connected, the ZigBee Conf menu is not displayed, and vice versa.
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NOTE
If an inverter is not configured to any country, it will not produce energy, and the following
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message will be displayed on the LCD:
No Country Selected
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A plus sign (+) near the country indicates that another menu will be displayed after selection.
2. Confirm your country selection in the confirmation screen: Toggle to YES and press Enter.
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Language
1. Select the Language option to set the language in which the LCD should display.
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2. Confirm your language selection in the confirmation screen: Toggle to YES and press Enter.
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Communication
1. Select the Communication option to define and configure:
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l The communication option used by the inverter to communicate with the SolarEdge
monitoring portal
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l The communication option used to communicate between multiple SolarEdge devices or
other external non-SolarEdge devices, such as electricity meters or loggers.
2. Select Server to set which communication method is used to communicate between devices and the
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SolarEdge monitoring portal. Refer to for a full description of these communication options.
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NOTE
The Server menu shows only the communication options installed in the inverter.
The following shows a hierarchical tree of the menu options in the Communication menu.
For detailed information about all the configuration options, refer to the Communication
Options Application Note, available on the SolarEdge website at
http://www.solaredge.com/files/pdfs/solaredge-communication_options_application_
note_v2_250_and_above.pdf.
Communication 1:
Server<LAN>
LAN Conf
RS485–1 Conf<S>
ZigBee Conf<S>
Wi-Fi Conf<N/A>
RS232 Conf
Cellular Conf
GPIO Conf <MTR>
Server:
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LAN
RS485
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Zigbee
Wi-Fi
Cellular
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RS232
None
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LAN Conf:
IP Config
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Set DHCP <en>
Set IP
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Set Mask
Set Gateway
Set DNS
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Set Server Addr
Set Server Port
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RS485-1 Conf:
Device Type <SE>
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Protocol <M>
Device ID <1>
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Slave Detect <#>
Slave List <#>
1If ZigBee is connected, the Wi-Fi Conf menu is not displayed. If ZigBee is not connected, ZigBee Conf and Wi-Fi Conf are
both displayed with <N/A> and their menus are not accessible.
RS232 Conf:
Device Type<SE>
Protocol<GSM>
Set APN
Set Modem Type
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Set User Name
Set Password
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GPIO Conf:
Device Type <RRCR>
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Power Control
For detailed information about active and reactive power control options refer to the
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Power Control Application Note, available on the SolarEdge website at
http://www.solaredge.com/files/pdfs/application_note_power_control_
configuration.pdf.
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Grid Control <En>
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Energy Manager
RRCR Conf.
Reactive Pwr Conf.
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Active Pwr Conf.
Phase Balance <Dis>
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Wakeup Conf.
P(f)
Advanced
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Load Defaults
The Grid Control option is disabled by default. Enabling it opens additional options in the menu, as shown
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on page 44.
Display
Select Display to set the following:
Temperature <C>
LCD On Time <30>
TLM On Time <15>
Maintenance
Select Maintenance to set the following options:
Date and Time
Reset Counters
Factory Reset
SW Upgrade SD-Card
Diagnostics
Grid Protection
l Date and Time: Set the internal real-time clock. If connected to the SolarEdge monitoring portal, the
date and time are set automatically and only time zone should be set.
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l Reset Counters: Resets the accumulated energy counters that are sent to the SolarEdge monitoring
portal
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l Factory Reset: Performs a general reset to the default device settings.
l SW Upgrade SD-Card: Perform a software upgrade using an SD card.
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l Diagnostics: Displays the Isolation Status and optimizers status screens. Refer to
www.solaredge.com/files/pdfs/application_note_isolation_fault_
troubleshooting.pdf .
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l Standby Mode: Enables/disables Standby Mode - for remote commissioning.
l Grid Protection: Available in specific countries. Enables viewing and setting grid
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protection values. Refer to http://www.solaredge.com/files/pdfs/viewing_grid_
protection_values.pdf.
Information
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Select Information to display the following options:
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Versions
Error Log
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Warning log
Hardware IDs
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l
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o CPU: The communication board firmware version
NOTE
Please have these numbers ready when you contact SolarEdge Support.
Initial Status
Vac[V] Vdc[V] Pac[W]
240.7 371.9 2349.3
P_OK: XXX/YYY <S_OK>
----------------ON
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l Vdc [V]: The DC input voltage
l Pac [W]: The AC output power
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Main Inverter Status
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Vac[V] Vdc[V] Pac[W]
240.7 W 371.9 3210.0
Fac[Hz] OPs_Ok Temp
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50.0 WWW 11 WWW28.2
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l
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l Fac [Hz]: The AC output frequency.
l OPs_Ok: Number of optimizers sending telemetries (indicating that they are paired)
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l Temp [C or F]: The inverter heat sink temperature
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If a meter is connected to the inverter, the following status screen, showing the power and energy
readings, is displayed instead of the above screen.
If the meter is set to Export +Import, there are two status screens, with the first line displaying: "Export
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Meter" or "Import Meter". The following is an example of an export meter status:
Export Meter
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Status: <OK/Error#>
Power[W]: xxxxx.x
Energy[Wh]: XXXXX.X
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l Status: Displays OK if the meter is communicating with the communication board.
l <Error message>: If there is a meter error, it is displayed in this line. Refer to Meter Troubleshooting on
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page 82.
l Power (W): Depending on the meter type connected to the inverter, this line displays the exported
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or imported power in Watts.
l Energy (Wh): The total energy read by the meter, in Watt/hour. The value displayed in this line
depends on the meter type connected to the inverter and its location:
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o If a bidirectional meter is connected at the consumption point, this value is the consumed energy.
o If the meter is installed at the production connection point, this value is the energy produced by
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the site.
o If the meter is installed at the grid connection point, this value is the energy exported to the grid.
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If the inverter is connected to the SolarEdge server, this value will also be displayed in the monitoring
portal.
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NOTE
This data is accumulated according to an internal real-time clock.
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Telemetry Status
This screen displays the last power optimizer telemetry received. The display changes as each power
optimizer sends its telemetry.
In order to verify proper installation, the installer may view the Telemetry window for some time in order
to observe the power optimizers' report process.
Module: 10288063 1B
Energy[Wh]:56.7
Vdc_O[V]: 40.0
Vdc_I[V]: 38.3
I_in[A]: 7.8
Temp[C]: 28.0
ID Status
This screen displays the inverter software version and the country to which the inverter is configured.
DSP1/2:1.0210/1.0034
CPU:0003.14xx
Country:ESP
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l ID: The inverter ID.
DSP 1/2: The DSP digital control board firmware version
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l
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Server Communication Status
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Server:LAN <S_OK>
Status: <OK>
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xxxxxxxx
<ERROR MESSAGE>
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NOTE
If the connection method is CDMA (Cellular) or GSM, the server screen is replaced with the Cellular
or GSM status screens (see Status Screens - Operational Mode on page 52 and GSM Status on the
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facing page).
l Server: The method of connection to the SolarEdge monitoring portal.
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l S_OK: The connection to the SolarEdge monitoring portal is successful (should appear only if the
inverter is connected to the server).
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l Status: Displays OK if the inverter established successful connection and communication with the
specified server port/device (LAN, RS485, Wi-Fi or ZigBee module).
l xxxxxxxx: Eight-bit Ethernet communication connection status: A string of 1s and 0s is displayed. 1
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indicates OK, 0 indicates an error. For a list of the possible errors and how to troubleshoot them, refer
to Communication Troubleshooting on page 81.
l Error message, according to failure. Refer to Troubleshooting on page 81.
IP Status
This screen describes the Ethernet configuration: IP, Mask, Gateway and MAC address (Media Access
Control) of the Inverter.
IP 192.168.2.119
MSK 255.255.255.0
GW 192.168.2.1
MAC 0-27-02-00-39-36
ZigBee Status
This screen describes the ZigBee configuration:
PAN:XXXXX
CH:XX/XXXX RSSI:<L>
MID:XXXX XX
l RSSI: The receive signal strength indication of the closest ZigBee in the system. L = low, M = medium, H
= high and
(-) = no signal.
l PAN ID: The ZigBee transceiver PAN ID
l Ch.: The ZigBee transceiver channel
l ID: The ZigBee transceiver ID
l MID: The Master ID of the coordinator (master) ZigBee module. This field is shown only in devices with
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router (slave) ZigBee modules, and after a successful ZigBee association. If a ZigBee module is not
connected, a No ZigBee message is displayed instead of the MID field.
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Wi-Fi Status
This screen describes the Wi-Fi configuration:
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IP: 192.168.2.119
GW: 192.168.2.1
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SSID: xxxxxxxx
RSSI: <L/M/H/->
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l IP: The DHCP provided address
l GW: The gateway IP address
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l SSID: Service Set Identifier - the name of a wireless local area network (WLAN). All wireless devices on a
WLAN must employ the same SSID in order to communicate with each other.
RSSI: The receive signal strength indication of the closest Wi-Fi in the SolarEdge system. L = low, M =
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l
medium, H = high
and - = no signal.
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GSM Status
If a GSM modem is connected, this screen replaces the Server status screen:
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Server:Cell <S_OK>
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Status: <OK>
MNO: <xxxxxxx> Sig:5
<Error message>
l Server: The method of communication to the SolarEdge monitoring portal. Should display Cell.
l Status: Displays OK if the inverter established a successful physical connection to the modem.
l S_OK: The last communication to the SolarEdge monitoring portal was successful (appears if the
inverter is connected to the portal). If S_OK is not displayed, refer to Status Screens - Operational Mode
on page 52.
l MNO: The mobile network operator name
l Sig: The signal strength, received from the modem. A value between 0-5, (0 = no signal, 5 = excellent
signal).
l Error message per communication connection status failure.
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o MLT: Multiple devices, such as meters and batteries
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l PROT: The protocol type to which the port is set:
o For a SolarEdge device:
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RS485 protocol ZigBee protocol
S: SolarEdge slave
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M: SolarEdge master
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MPM: ZigBee multipoint master (for the SolarEdge ZigBee
home gateway or for load management by the inverter)
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MPS: ZigBee multipoint slave (for a ZigBee router module)
o For electricity meters, refer to the application note - Connecting an Electricity Meter
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to SolarEdge Devices at http://www.solaredge.com/files/pdfs/solaredge-meter-
installation-guide.pdf.
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o SS: SunSpec - for a non-SolarEdge logger (monitoring and control)
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This screen is displayed only when Smart Energy Management is enabled. The screen shows energy details
of the site:
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Site Limit: 7.0kW
Site Prod: 10.0kW
Site Export: 4.0kW
Self-consume: 6.0kW
l Site Limit: The limit that was defined for the site
l Site Prod: The power produced by the site
l Site Export: The power that is fed into the grid
l Self-consume: The PV power consumed by the site
For more information, refer to the Export Limitation Application Note, available on the
SolarEdge website at http://www.solaredge.com/files/pdfs/products/feed-in_limitation_
application_note.pdf.
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o LOCAL - The power is controlled locally (e.g. by a fixed limit), or this inverter limits the PV power
production to its relative portion of the feed-in power limit, as a result of disconnected
communication with the smart energy manager. If this status appears, check the communication
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to the smart energy manager or the communication to the meter.
l PWR Limit: The inverter maximum output power set by one of the power limiting options:
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o RRCR
o Smart energy manager (Feed-in limitation)
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o P(f)
o P(U)
o Q(U)
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l Cos Phi: The ratio between active to reactive power
l Power Prod: The power produced by the inverter
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For more information, refer to the Power Control Application Note, available on the
SolarEdge website at http://www.solaredge.com/files/pdfs/application_note_power_
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control_configuration.pdf.
Battery Status
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This screen is displayed only when the battery is configured, and shows the battery
identification information, its charging status and power, and the operating mode.
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BSN: XXXXXXXXX ID:24
SOE: 89% WWWWPWR: 2W
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Total: <x>Wh
State: Charging
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l Source: the source from which the TOU profile was uploaded:
o Remote - Profile uploaded from the SolarEdge monitoring portal
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o Local - Profile uploaded from an SD card
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RS
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When configuring the communication parameters, make sure that the ON/OFF switch is OFF,
and the AC is turned ON.
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Communication Types
l Ethernet: used for a LAN connection
l RS485: used for the connection of multiple SolarEdge devices on the same bus in a master-slave
configuration. RS485 can also be used as an interface to external devices, such as meters and third
party data loggers.
l ZigBee: optional wireless communication (purchased separately; refer to the supplied
manual, also available at http://www.solaredge.com/sites/default/files/se-zigbee-kit-
wireless-communication-datasheet.pdf.
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l Wi-Fi: optional wireless connection (purchased separately; refer to the supplied
manual, also available at http://www.solaredge.com/products/communication/wi-
fi-communication-solution#/.
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GSM: optional wireless communication (purchased separately; refer to the supplied
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Only communication products offered by SolarEdge are supported.
Always connect the communication options when the inverter is OFF.
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Communication Connectors
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Two communication glands are used for connection of the various communication options. Each gland
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has three openings. The table below describes the functionality of each opening. Unused openings should
remain sealed.
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Gland# Opening Functionality Cable Size (diameter)
One small External antenna cable 2-4 mm
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1 (PG16) Ethernet connection (CAT5/6), ZigBee, or
Two large 4.5-7 mm
Wi-Fi
2 (PG13.5) All three RS485, power reduction 2.5-5 mm
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This communication option enables using an Ethernet connection to connect the inverter to the
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monitoring portal through a LAN.
Ethernet cable specifications:
Cable type – CAT5/CAT6
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l
l Maximum distance between the inverter and the router – 100 m/ 330 ft.
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NOTE
If using a cable longer than 10 m / 33 ft in areas where there is a risk of
induced voltage surges by lightning, it is recommend to use external surge
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protection devices. For details refer to:
http://www.solaredge.com/files/pdfs/lightning_surge_protection.pdf. If
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grounded metal conduit are used for routing the communication wires,
there is no need for a lightning protection device.
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Figure 30: Example of Ethernet connection
CAUTION!
The gland includes a rubber waterproof fitting, which should be used to ensure proper sealing.
3. Remove the plastic seal from the large opening that has a cut in the rubber fitting .
4. Remove the rubber fitting from the gland and insert the CAT5/6 cable through the gland and through
the gland opening in the inverter .
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5. Push the cable into the cut opening of the rubber fitting.
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CAT5/6 standard cables have eight wires (four twisted pairs), as shown in the diagram below. Wire colors
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may differ from one cable to another. You can use either wiring standard, as long as both sides of the
cable have the same pin-out and color-coding.
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Wire Color1 10Base-T Signal
RJ45 Pin #
T568B T568A 100Base-TX Signal
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1 White/Orange White/Green Transmit+
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3 White/Green White/Orange Receive+
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4 Blue Blue Reserved
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6 Green Orange Received-
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8 Brown Brown Reserved
1 The inverter connection does not support RX/TX polarity change. Supporting crossover Ethernet cables depends on the
switch capabilities.
6. Use a pre-crimped cable to connect via gland #1 to the RJ45 plug on the inverter's communication
board or, if using a spool of cable, connect as follows:
a. Insert the cable through gland #1.
b. Remove the cable’s external insulation using a crimping tool or cable cutter and expose eight
wires.
c. Insert the eight wires into an RJ45 connector, as described in Figure 32
d. Use a crimping tool to crimp the connector.
e. Connect the Ethernet connector to the RJ45 port on the communication board.
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Figure 33: The RJ45 Ethernet connection
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7. For the switch/router side, use a pre-crimped cable or use a crimper to prepare an RJ45
communication connector: Insert the eight wires into the RJ45 connector in the same order as above
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(Figure 32).
8. Connect the cable RJ45 connector to the RJ45 port of the Ethernet switch or router.
You can connect more than one inverter to the same switch/router or to different switches/routers,
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as needed. Each inverter sends its monitored data independently to the SolarEdge monitoring portal.
9. The inverter is configured by default to LAN. If reconfiguration is required:
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a. Make sure the ON/OFF switch is OFF.
b. Turn ON the AC to the inverter by turning ON the circuit breaker on the main distribution panel.
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c. Use the internal user buttons to configure the connection, as described in Communication on
page 48.
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NOTE
If your network has a firewall, you may need to configure it to enable the connection to the
following address:
l Destination Address: prod.solaredge.com
l TCP Port: 22222 (for incoming and outgoing data)
10. Verify the connection, as described in Verifying the Connection on page 66.
l Maximum nodes: 32
l Maximum distance between first and last devices: 1 km /3300 ft.
NOTE
If using a cable longer than 10 m / 33 ft in areas where there is a risk of
induced voltage surges by lightning, it is recommend to use external surge
protection devices. For details refer to:
http://www.solaredge.com/files/pdfs/lightning_surge_protection.pdf. If
grounded metal conduit are used for routing the communication wires,
there is no need for a lightning protection device.
NOTE
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If an electricity meter is connected to your inverter, it uses the RS485 port and
therefore an RS485 Expansion Kit is required (available form SolarEdge; Refer to
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http://www.solaredge.com/files/pdfs/RS485_expansion_kit_installation_
guide.pdf).
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The following sections describe how to physically connect the RS485 bus and how to configure the bus.
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To connect the RS485 communication bus:
1. Remove the inverter cover as described in Removing the Inverter Cover on page 34.
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2. Remove the seal from one of the openings in communication gland and insert the wire through the
opening.
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3. Pull out the RS485 terminal block connector, as shown below:
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SU Figure 34: The RS485 terminal block
4. Loosen the screws of pins A(+), B(-), and G on the left of the RS485 terminal block (RS485-1).
5. Insert the wire ends into the G, A and B pins shown above. Use Four- or six-wire twisted pair cable for
this connection. You can use any color wire for each of the A, B and G connections, as long as the
same color wire is used for all A pins, the same color for all B pins and the same color for all G pins.
6. For creating an RS485 bus - connect all B, A and G pins in all inverters. The following figure shows this
connection schema:
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Figure 36: Connecting the inverters in a chain
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NOTE
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Do not cross-connect B, A and G wires. Do not insert wires into RS485- 2 pins.
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8. Check that the wires are fully inserted and cannot be pulled out easily.
9. Push the RS485 terminal block firmly all the way into the connector on the right side of the
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communication board.
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NOTE
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Figure 37: RS485 termination switch
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Only the first and last SolarEdge devices in the chain should be terminated. The other inverters
in the chain should have the termination switch OFF (down position).
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Verifying the Connection
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After connecting and configuring a communication option, perform the following steps to check that
the connection to the monitoring server has been successfully established.
1. Close the inverter cover: Attach the inverter cover and secure it by tightening the screws with a
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torque of 9.0 N*m/ 6.6 lb.*ft. For proper sealing, first tighten the corner screws and then the two
central screws.
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2. Turn ON the AC to the inverter by turning ON the circuit breaker on the main distribution panel.
3. Wait for the inverter to connect to the SolarEdge monitoring portal. This may take up to two
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minutes.
A status screen similar to the following appears on the LCD panel:
Vac[V] Vdc[V] Pac[w]
240.7 14.1 0.0
P_OK: 000/000 <S_OK>
---------------OFF
S_OK: Indicates that the connection to the SolarEdge monitoring portal is successful. If S_OK is not
displayed, refer to "Troubleshooting" on page 81.
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Configuring the RS485 Bus for Battery and Meter
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Connection
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This section describes how to set up the RS485 communication between the inverter, meter and battery.
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b. Select Protocol è WattNode
c. Verify that Device ID is set to 2.
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d. Set the CT value that appears on the CT label: CT Rating è <xxxxA>.
If CT resets to 0, check the communication as described in step b of verify the connection:below.
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e. For a meter installed at the grid connection point select Meter Func.è Export+Import.
Export+Import
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Export
Consumption
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Production
Import
None
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The selected option is displayed in the RS485 Conf screen as <E+I>.
6. Select Battery 1. The battery configuration screen is displayed:
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Device Type <BAT>
Protocol <T74>
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Device ID <24>
Battery Info < >
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7. Select Device Type è Battery Pack.
8. To verify battery connection, select Battery Info and check that the battery information is displayed.
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If not, check the wiring to the battery:
SN: <serial #>
Model: <XXXXXX>
Rated PWR[kWH]: N/A
FW Ver. <XXXXX>
Make sure to have the battery serial number and firmware version at hand whenever contacting
support.
l The MLT under Dev denotes that the configuration is for multiple devices.
l The number under ## should display the number of configured devices.
l The number under Prot (protocol) should display the number of configured and communicating
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devices.
The above screen shows an example of 2 devices on the same bus (for example: meter and
battery).
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If the number of devices under Prot does not match the number under ##, refer to
Troubleshooting on page 81
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b. Check the meter(s): In the meter(s) status screen check that the status is OK. The following is an
example of the status of an Export (or Export+Import) meter:
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Export Meter
Status: <OK/Error#>
Power[W]: xxxxx.x
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Energy[Wh]: XXXXX.X
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c. Check the battery information: identification, charging status and power, and the operating
mode.
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BSN: XXXXXXXXX ID:24
SOE: 89% WWWWPWR: 2W
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Total: <x>Wh
State: Charging
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If Comm. Error appears, refer to Troubleshooting on page 81.
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l Backup with Smart Energy Management– use some of the battery energy for backup
power and the rest for maximize self-consumption(MSC) or charge/discharge profile
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programming (for time of use arbitrage) applications. Configuration for backup+MSC
is described herein; for backup + profile programming, refer to
http://www.solaredge.com/sites/default/files/storedge_charge_discharge_profile_
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programming.pdf
For more information, refer to the refer to the StorEdge Applications Connection and Configuration
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Guide available at http://www.solaredge.com/sites/default/files/storedge_applications_connection_
and_configuration_guide.pdf.
The Backup application can be used whether or not PV modules are installed at the site.
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The backup function is disabled by default and can be enabled for on- grid only
application, if backup is not needed.
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System Basic Configuration
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To enable Backup functionality:
1. Enter Setup mode to display the main menu:
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Country <Italy>
Language <Eng>
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Communication
Power Control
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Backup Conf <Dis>
Display
Maintenance
Information
If disabled (no backup), the function is similar to on-grid (no voltage source, loads are connected to
the main distribution panel) .
3. Select Backup è Enable.
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P(f)
Advanced
Load Defaults
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2. Select Energy Manager. The following screen is displayed:
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Limit Control<Dis>
Energy Ctrl <Dis>
Storage Ctrl
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Limit Control: For power limitation (including export limitation) configuration. This option can be
used in parallel to energy control. For more information refer to
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http://www.solaredge.com/files/pdfs/products/feed-in_limitation_application_note.pdf.
o E: Export limit
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o P: Production limit
o Dis: Disabled - no limit
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Storage Control: Enables reserving a minimum battery charge level.
3. Select Energy Ctrl.. The following is displayed, showing the SolarEdge applications:
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Max Self-consume
Time of Use
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Backup Only
Disable
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Max Self-consume (MSC): Maximize Self-consumption
Time of Use (TOU): Charge/Discharge Profile Programming
Backup Only: Supply power to loads during power outage
Disable: No energy control, that is, the battery is not used
To set up Backup-only:
1. Access the Energy Control menu as described above.
2. Select Backup only. The Energy Manager screen changes to display the following:
Limit Control<Dis>
Energy Ctrl <BU>
Storage Control
c. Select Backup RSVD and set the required level as percentage of the battery capacity:
o For backup power + Smart Energy Management - according to user requirement
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o For backup-only - according to battery manufacturer recommendation, if provided
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3. For maximizing self consumption, select Max Self-Consume. The Energy Manager screen changes to
display the following:
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Limit Control<Dis>
Energy Ctrl <MSC>
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Set Operation
Storage Ctrl
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4. Optionally, set the battery OFF periods as follows:
a. Select Set Operation. A list is displayed, allowing 12 monthly profile setup:
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Jan <ON>
Feb <ON>
Mar <ON>
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Apr <ON>
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Start Time <00:00>
End Time <00:00>
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Always ON
Always OFF
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c. Select one of the options:
l Select Always OFF to avoid battery usage entirely (for example during winter)
l Set Start Time and End Time to set battery usage in specific hours and avoid usage during
specific hours throughout the month (for example at night). This sets the periods during
which the battery will be in the OFF state.
l Select Always ON to use battery at all times for charging/ discharging.
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b. Connect loads on one of the measured phases.
c. Press the external LCD light button to display the Import or Consumption meter status screen
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(depending on the connection point), and check that the import or consumption energy (Energy
[Wh]) is greater than 0 (may take a few minutes, depending on the loads size):
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Import Meter
Status: <OK/Error#>
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Power[W]: xxxxx.x
Energy[Wh]: XXXXX.X
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d. Press the LCD light button to display the Export meter status screen, and check that the Export
power is equal to zero. If it is not zero, check the CT direction on all connected phases.
3. Turn the inverter ON/OFF switch to ON.
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4. Turn the StorEdge Connection Unit switch to ON.
5. While the modules are exposed to sunlight (PV system is connected to the grid and the inverter is
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producing power), press the inverter LCD light button to display the power status screen, and check
that the grid AC output (Vac) increases to 220-240V, and the total AC output power produced (Pac):
P
Vac[V] Vdc[V] Pac[W]
240.7 w 371.9 2349.3
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P_OK: XXX/YYY <S_OK>
.................ON
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To check Backup:
1. Disconnect the AC power by shutting off the AC at the main distribution panel. The inverter should
disconnect from the grid, and continue supplying power to the backed-up loads.
Switching to Backup mode takes a few seconds. The LCD screen will show tha Backup mode is ON:
Vac[V] Vdc[V] Pac[W]
240.7 371.9 2349.3
P_OK: XXX/YYY <S_OK>
Backup Mode ON
3. Turn the AC back ON from the main distribution panel. The inverter should reconnect loads back to
the grid.
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To check Maximize Self-consumption mode:
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1. Verify the inverter ON/OFF switch is ON.
2. Turn on as many loads so that consumption is greater than the inverter's maximum AC power.
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3. Press the inverter LCD light button to display the Meter status screen and check that import power is
greater than zero:
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Import Meter
Status: <OK/Error#>
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Power[W]: xxxxx.x
Energy[Wh]: XXXXX.X
4. Press the inverter LCD light button to display the Smart Energy Management and the Battery status
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screens, and check that:
o State = Discharging (assuming consumption > PV production ; inverter maximum AC power > PV
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production.
o PWR > 0
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BSN: XXXXXXXXX ID:24
SOE:89% WWWWWPWR: 2W
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Total: <X>Wh
State: Discharging
5. While the PV modules are exposed to sunlight , verify that the battery is charging properly:
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a. Minimize consumption by turning off all the load circuit breakers, except for the inverter.
b. In the inverter LCD check that the Meter status screen is displaying import power close to zero.
c. Press the external LCD light button to display the Battery status screen, and check that:
l State = Charging
l SOE percentage is increasing
l PWR > 0
BSN: XXXXXXXXX ID:24
SOE:89% WWWWWPWR: 2W
Total: <x>Wh
State: Charging
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This appendix provides additional options for connecting batteries to the inverter.
Pay attention to the wire colors and DIP switch setup of the batteries (refer to DIP Switch Setup on page 28). Make sure the first and last device on the RS485 bus
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is terminated.
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S U Figure 38: Connections to Tesla PowerWall Battery Type C
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Appendix A: Additional Battery Connections
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Figure 39: Connections to Tesla PowerWall Battery Type E
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Appendix A: Additional Battery Connections
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P E Figure 40: Two batteries Type B
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Appendix A: Additional Battery Connections
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Figure 41: Two batteries Type C or E
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Appendix A: Additional Battery Connections
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Figure 42: Two batteries Type E and Type B
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Appendix A: Additional Battery Connections
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Figure 43: Two batteries Type E and Type C
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Appendix B: Troubleshooting
Appendix B: Troubleshooting
This appendix describes how to troubleshoot StorEdge related errors.
Communication Troubleshooting
When a battery and a meter are connected (2 devices connected to the same bus), the following should
appear in the Communication status screen:
wwwwwwwDev Prot ##
RS485-1<MLT><02><02>
ZigBee <---><--><-->
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Device type, number and protocol are displayed
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incorrectly
If one or more of the following occurs, the meter(s) or the battery are not communicating with the
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inverter:
l If Dev is not MLT (Multi) , the system is not pre-configured and requires full configuration. Configure
the system as described in Configuring the RS485 Bus for Battery and Meter Connection on page 67.
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l If ## < 02, the meter and/or the battery are not configured correctly. Check the configuration.
If Prot < 02, the meter and/or the battery is not communicating correctly. Check the configuration
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l
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Troubleshooting Ethernet Communication
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When using Ethernet communication, use the Server Communication Status window to identify the
location of the error:
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Server:LAN <S_OK>
Status: <OK>
xxxxxxxx
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<ERROR MESSAGE>
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and 0 indicates an error.
Bit
Error Message Cause and Troubleshooting
Location
Physical connection fault. Check the cable pin-
out assignment and cable connection. Refer to
1st LAN Disconnected
Creating an Ethernet (LAN) Connection on
page 61.
IP settings issue. Check the router and
2nd DHCP Failed, or Invalid DHCP Config
inverterconfiguration. Consult your network IT.
Ping to router failed. Check the physical
connection to the switch/router. Check that the
link LED at the router /switch is lit (indicating
3rd Gateway Ping Failed
phy-link). If OK - contact your network IT,
otherwise replace the cable or change it from
cross to straight connection.
Bit
Error Message Cause and Troubleshooting
Location
Ping to google.com failed. Connect a laptop
and check for internet connection. If internet
access is unavailable, contact your IT admin or
4th G Server Ping Failed your internet provider.
For Wi-Fi networks, ensure that username and
password are as defined in the internet
provider AP/router.
Ping or connection to SolarEdge server failed..
5th
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Check the SolarEdge server address, under LAN
Conf submenu:
6th Server x Ping Failed
Address: prod.solaredge.com
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Port: 22222
7th
Check with your network administrator whether
a firewall or another device is blocking
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8th Tcp Connect. Failed transmission.
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Meter Troubleshooting
When a meter is connected, there will be a status screen for each meter function. The following is an
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example of the export meter function status:
Production Meter
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Status: <OK/Error>
Power[W]: xxxxx.x
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Energy[Wh]: xxxxx.x
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If <OK> is not displayed in the Status line of the status screens, the meter is not communicating with the
inverter communication board. Check the following:
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l There are no loose connections at the inverter communication board and at the meter.
l The wiring between the 4-pin terminal block on the meter and the RS485 terminal block on the
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StorEdge Connection Unit is correct (refer to Figure 21).
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Figure 44: Meter with CT
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Battery Troubleshooting
The State line in the battery status screen should display one of the following: Charging, Discharging, Idle,
Off, Init.:
BSN: XXXXXXXXX ID:24
SOE: 89% WWWWPWR: 2W
Total: <x>Wh
State: Charging
l If Error 186 Battery Comm. Error appears, the battery communication is disconnected. Check the
following:
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o The RS485 control connection to the battery
o The communication DIP switches settings on the battery
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o The ID DIP switches setting on the battery
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o The DC connection
o The LEDs in the StorEdge Connection Unit - refer to StorEdge Connection Unit LEDs on page 87
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l If Battery Internal Fault is displayed, refer to the battery documentation supplied with it.The
following is an example fault screen.
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Battery Internal
Fault <#>(ID : 24)
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<xxxx>
<xxxx>
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Fault # - according to battery
ID - The Modbus ID of the battery
<xxx> - text
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S
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Pairing failed
remotely (during sunlight).Make sure to leave the inverter ON/OFF switch ON
and that S_OK appears on the LCD..
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Power optimizer(s) output is disconnected.
String voltage is 0V
Connect all power optimizer outputs
Power optimizer(s) not connected in the string.
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Connect all power optimizers
Module(s) not connected properly to power optimizer inputs (not applicable to
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String voltage not 0V but lower
smart modules).
than number of optimizers
Connect the modules to the optimizer inputs
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String reverse polarity.
Check string polarity using a voltmeter and correct if needed.
Extra power optimizer(s) connected in the string (not applicable to smart
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modules).
Check if an extra power optimizer is connected in the string. If not – proceed
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to next solution.
String voltage is higher than the A module is connected directly to the string, without a power optimizer (not
number of optimizers applicable to smart modules).
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WARNING! Verify that only power optimizers are connected in the string and that no
module outputs are connected without a power optimizer. If the problem
If the measured voltage is too
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persists, proceed to the next step.
high, the installation may not
have a safe low voltage. Power optimizer(s) malfunction.
PROCEED WITH CARE! A o Disconnect the wires connecting the power optimizers in the string.
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deviation of ±1% per string is o Measure the output voltage of each power optimizer to locate the power
reasonable. optimizer that does not output 1V safety voltage. If a malfunctioning power
optimizer is located, check its connections, polarity, module, and voltage.
o Do not continue before finding the problem and replacing the
malfunctioning power optimizer. If a malfunction cannot be bypassed or
resolved, skip the malfunctioning power optimizer, thus connecting a
shorter string.
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The main circuit breakers or loads Check that the backed-up loads
circuit breakers in the backed up breakers on the CB panel are in the UP
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loads panel have been triggered position
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triggered
During normal operation (grid UP position (see Figure 6)
supplies power), no power to the
Restart the inverter
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backup loads while the inverter is
producing power If the problem persists, move the
AC bypass switch in the StorEdge
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The inverter is malfunctioning Connection Unit to position 2 (see
Figure 6) to supply power to the loads
until the inverter problem is solved
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(contact SolarEdge support if
required). Then move to position 1.
Check that the inverter is
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o
producing power
o Check that the Backup function is
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enabled (Backup conf è Backup
è Enable).
o Check that there are no errors on
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the inverter LCD
No power to the backup loads The backed-up loads are not
while grid is OFF (power outage) backed up
o Check the circuit breakers on the
backed-up loads AC panel
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o Check that the AC breaker in the
StorEdge Connection Unit are in
the UP position (see Figure 6)
o Check that the AC bypass switch
in the StorEdge Connection Unit is
set to position 1 (see Figure 6) .
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Figure 45: StorEdge Connection Unit LEDs
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l In normal operation, the middle and bottom LEDs indicate auxiliary voltages (13V from DC/DC, 5V and
3.3V) and should always be lit.
l The top LED should be lit when the inverter DC voltage is at least 200 Vdc (check when both inverter
R
ON/OFF switch and StorEdge Connection Unit switch are ON). You can check the status screen for
the Vdc value.
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l If all LEDs are OFF:
o Check that AC voltage exists in the inverter
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o Check that the communication cable between the StorEdge Connection Unit and the digital
board is properly connected.
l If the top LED is ON, and middle and bottom LEDs are off - an internal failure has occurred. Contact
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SolarEdge support.
Error Codes
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The error messages include an error number (in Firmware version 3.18 and before) or a code (in Firmware version 3.19 and above) and a description:
Error Code XXX
E
(3xD2)
Error Code 3xD2
D
<Line 1>
<Line 2>
E
XXX: The error number (Firmware version 3.18 and before).
(#-X#): A code indicating the source of error and the error information (Firmware version 3.19 and later).
S
Line 1-2: Error description
The error numbers/ codes may differ depending on the inverter type (single phase or three phase) as described in the table below. Make sure to have this
R
information at hand when contacting SolarEdge Support for advanced troubleshooting.
WARNING!
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All Warnings and Cautions in this manual should be adhered to while troubleshooting an error.
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88
SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
General Inverter Error Codes
D
LCD
Error # Single Phase Error # Three Phase Cause and Troubleshooting
Message
E
CPU v3.18 CPU v3.19 CPU v3.18 CPU v3.19
and below and above and below and above
3x2,3xF, 8x11 -
D
4, 5, 8, 18- 2x13, 2x15, 45, 48, 50-
8x13, 8x3D,
23, 39, 42, 2x16, 3x2, 53, 94, 107- SW Error Contact SolarEdge Support.
8x4A - 8x4E,
45, 48 2x2D, 3xF 111,113
E
8x50
Wrong AC
N/A 112 8x4F Switch between L1 and L2 or L2 and L3 connections
connection
S
Ground current surge.
o Check the AC connection to the inverter
AC Current Surge
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9, 13 2x9, 2xD N/A o Check with the grid operator if a large surge source or irregular load exists near the
Vac surge
site.
E
o If the grid does not have problems contact SolarEdge support.
Ground faults may occur due to insufficient insulation to the ground.
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WARNING!
ELECTRICAL SHOCK HAZARD. Do not
touch uninsulated wires when the inverter
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cover is removed.
2xA, 2x25, 8x2B, 8x2C, Ground Current -
10, 37, 38 76, 77, 90 Only a qualified technician should handle this problem, and only after taking proper
2x26 8x39 RCD
S
precautions.
1. Turn the inverter ON/OFF switch to OFF.
2. Wait five minutes for the input capacitors to discharge.
3. Disconnect the AC breaker.
4. Disconnect the DC inputs.
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
General Inverter Error Codes
LCD
Error # Single Phase Error # Three Phase Cause and Troubleshooting
D
Message
CPU v3.18 CPU v3.19 CPU v3.18 CPU v3.19
and below and above and below and above
E
5. Connect each DC string separately, turn the AC and the inverter ON/OFF switch to
ON, until the error appears for the faulty string.
D
o Do not connect strings with a grounding fault to the inverter. A certified installer must
fix the faulty string before connecting it to the inverter
o For further documentation, contact SolarEdge Support.
E
If the fault persists:
o Check the AC connection to inverter.
S
o Verify that the inverter is set to the correct country.
o Check with the grid operator if a large surge source or irregular load exists near the
R
site.
8x19/ 8x1A/ AC Voltage Too
14 2xE 58/59/60 o Verify that the output wire size matches the distance between the inverter and the
8x1B High (Line 1/2/3)
location of the grid connection.
E
o Use a larger gauge wire for the AC output.
o Refer to the AC Wiring Application Note
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http://www.solaredge.com/files/pdfs/application-note-
recommended-wiring.pdf
The SolarEdge system normally eliminates DC overvoltage errors. If the fault persists:
U
o Turn OFF the inverter ON/OFF switch. If after five minutes, the LCD panel does not
show a low safety voltage (1V per optimizer), check which string is malfunctioning
8x34, 8x35, DC Voltage Too
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15 2xF 85, 86, 88, and recheck its connections to the inverter.
8x37 High (surge)
o Proceed according to Power Optimizer Troubleshooting on page 85
o Re-commission all inverters in the site, as described in Commissioning the
Installation on page 34
16, 149, 2x10, 2x95,
8x3E, 8x49, Hardware Error Contact SolarEdge Support.
153, 181 2x59, 2xB5
90
SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
General Inverter Error Codes
LCD
Error # Single Phase Error # Three Phase Cause and Troubleshooting
D
Message
CPU v3.18 CPU v3.19 CPU v3.18 CPU v3.19
and below and above and below and above
E
8x5C, 8x5D,
8x75-79, 8x7A-
7F, 8x80-83
D
Over temperature
Temperature Too
17 2x11 104 8x47 Verify proper inverter clearances.
E
o
High
o Make sure the heat-sink fins are clean and unobstructed.
Faulty Temp.
S
24 2x18 120 8x57 Broken or unconnected temperature sensor. Contact SolarEdge Support.
Sensor
PV solar array is not properly isolated from ground earth.
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o Check the PV installation for isolation problems and ground leakage.
o Only a certified PV installer must fix the faulty string before
connecting it to the inverter.
E
25 2x19 121 8x58 Isolation Fault
o Refer to
www.solaredge.com/files/pdfs/application_note_isolation_fault_
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troubleshooting.pdf
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Contact SolarEdge support.
28 2x1C 124 8x5B RCD Sensor Error
o Check the grid connection.
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o Check the GND connection.
Phase Balance
29, 30 2x1D, 2x1E N/A o Check the L1, L2 and Neutral connections.
Error
o Verify symmetric load between L1, and L2 .
o Consult the local grid authority.
31, 33 2x1F, 2x21 64/65/66 8x1F/ 8x20/ AC Voltage Too o Verify that the inverter is set to the correct country.
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
General Inverter Error Codes
LCD
Error # Single Phase Error # Three Phase Cause and Troubleshooting
D
Message
CPU v3.18 CPU v3.19 CPU v3.18 CPU v3.19
and below and above and below and above
E
o Turn OFF the inverters in the site and verify AC grid voltage.
o If the inverter is located far from the connection point to the grid, use a larger gauge
AC wire.
D
8x21 High (Line 1/2/3) o Consult the grid operator.
o If permitted by local authorities, change the grid protection values.
E
Refer to http://www.solaredge.com/files/pdfs/viewing_grid_
protection_values.pdf.
S
8x1C/ 8x1D/
61/62/63, AC Voltage Too
32, 41 2x20, 2x29 8x1E o Verify that the inverter is set to the correct country.
67/68/69 Low
8x22/8x23/8x24 Consult the grid operator.
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o
AC Freq Too High o If permitted by local authorities, change the grid protection values.
34 2x22 79/80/81 8x2E/8x2F/8x30
(Line 1/2/3) Refer to http://www.solaredge.com/files/pdfs/viewing_grid_
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protection_values.pdf.
AC Freq Too Low
35 2x23 82/83/84 8x31/8x32/8x33
(Line 1/2/3)
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DC Injection (Line
36 2x24 72/74/75 8x27/8x29/8x2A Contact SolarEdge support.
1/2/3)
AC grid voltage malfunction. When AC voltage returns the inverter should restart after
U
40 2x28 N/A Islanding the reconnection time.
If the problem persists, consult with the grid operator.
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No Country
44 2x2C 44 3xB Select the country, as described in Country and Grid on page 48.
Selected
46 3xA 46 3xA Phase Unbalance Select Power Control è Phase Balance è Disable.
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
General Inverter Error Codes
LCD
Error # Single Phase Error # Three Phase Cause and Troubleshooting
D
Message
CPU v3.18 CPU v3.19 CPU v3.18 CPU v3.19
and below and above and below and above
E
o Consult the grid operator.
o If permitted by local authorities, change the grid protection values. Refer to
http://www.solaredge.com/files/pdfs/viewing_grid_protection_values.pdf
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o Verify that the inverter is set to the correct country.
Consult the grid operator.
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o
N/A 71 8x26 VLL Min
o If permitted by local authorities, change the grid protection values. Refer to
http://www.solaredge.com/files/pdfs/viewing_grid_protection_values.pdf
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N/A 78 8x2D Grid Sync Error Check grid voltage and frequency stability.
8x3A/8x3B/
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91/92/93, 8x3C AC Over Current
N/A Contact SolarEdge support.
96/97/98 8x3F/ 8x40/ Line 1/2/3
8x41
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Communication
N/A 49 8x10 Contact SolarEdge support.
Error
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o Verify that the inverter is set to the correct country.
8x42, 8x43, AC Voltage Too o Consult the grid operator.
N/A 99-101
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8x44 High Line 1/2/3 o If permitted by local authorities, change the grid protection values. Refer to
http://www.solaredge.com/files/pdfs/viewing_grid_protection_values.pdf
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Temperature Too Make sure the inverter is installed in a location with ambient temperatures within the
N/A 105 8x48
Low range specified in the datasheet.
o Refer to
N/A 114 8x51 RCD Current Surge www.solaredge.com/files/pdfs/application_note_isolation_fault_troubleshooting.pdf
o Contact SolarEdge support.
N/A 115 8x52 Unbalanced DC Contact SolarEdge support.
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
General Inverter Error Codes
LCD
Error # Single Phase Error # Three Phase Cause and Troubleshooting
D
Message
CPU v3.18 CPU v3.19 CPU v3.18 CPU v3.19
and below and above and below and above
E
Voltage
Common Voltage
N/A 116 8x53 Contact SolarEdge support.
D
Too High
N/A 123 8x5A Measurement Error Contact SolarEdge support.
E
Ground Current –
N/A 124 8x5B Contact SolarEdge support.
RCD
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AC grid voltage malfunction. When AC voltage returns the inverter should restart after
N/A 87 8x36 Islanding - Active the reconnection time.
If the problem persists, consult with the grid operator.
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AC grid voltage malfunction. When AC voltage returns the inverter should restart after
144 2x90 89 8x38 Islanding - Passive the reconnection time.
If the problem persists, consult with the grid operator.
E
145 2x91 102 8x45 UDC Max Contact SolarEdge support.
P
147, 150,
147, 150, 3x11, 2x96, 3x11, 2x96, Refer to http://www.solaredge.com/sites/default/files/arc_fault_
151 Arc Fault Detected
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151 2x97 2x97 detection_application_note.pdf
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152 2x98 152
test failed note.pdf
94
SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.0
StorEdge-related Errors Codes
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This section describes the error messages that are specific to the StorEdge solution. For the general SolarEdge troubleshooting refer to the codes in the previous
section.
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Error code
CPU v3.18 CPU v3.19 LCD message Cause and Troubleshooting
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and below and above
Inverter production stopped due to backed-up loads’
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Backup Consumption consumption exceeding product rating.
179, 180 2xB3, 2xB4
Too High Shutdown non-essential loads to reduce power
consumption.
S
Connection Unit Check all the communication cable between the StorEdge
181 2xB5
HW Error Connection Unit and the digital board in the inverter.
There is a faulty wire connection or an internal error.
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o Check the communication cable between the
Connection Unit StorEdge Connection Unit and the digital board in the
183 2xB7
E
Communication Error inverter.
o Check that the StorEdge Connection Unit LEDs are
ON.
P
Inverter production stopped due to StorEdge Connection
Connection Unit Unit overheating or due to internal fan malfunction.
184 2xB8
U
Temp. Too High o Clean the StorEdge Connection Unit fan
o If the fan is malfunctioning, replace the fan
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185 3x6B Meter Comm. Error Refer to Meter Troubleshooting on page 82.
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
StorEdge-related Errors Codes
Error code
D
CPU v3.18 CPU v3.19 LCD message Cause and Troubleshooting
and below and above
E
o Check the wiring to the battery and the battery
DIP switch configuration (refer to Connecting to the
Battery on page 26 and DIP Switch Setup on page 28.
D
o Check the termination DIP switches on the inverter
186 3x6B Battery Comm Error communication board (refer to DIP Switch Setup on
page 28 .
E
o Check the battery setup in the RS485-Conf screen
(refer to Configuring the RS485 Bus for Battery and
S
Meter Connection on page 67).
External voltage source on backed-up loads when
operating in Backup mode.
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196 2xC4 Backup init over voltage o Disconnect all external voltage sources on backed-up
loads.
If problem persists, contact SolarEdge Support.
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o
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
System Warnings
System Warnings
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Warnings are displayed in the initial status screen with the format: <Warning X>. For example:
Vac[V] Vdc[V] Pac[W]
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1.0 0.5 0.0
P_OK: XXX/YYY <S_OK>
Warning 8 ON
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The warning is a status screen. To view the warning description, press the LCD button.
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The following is a list of system warnings:
Warning #
LCD text Comments and troubleshooting
S
CPU v3.18 and CPU v3.19 and
below above
8x66 - 8x69
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1-4, 6-7 Fan # Failure Clean or replace the fan
8x6A - 8x6F
Appears when trying to access the Setup menus during
5 Turn Switch Off to Configure
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production
Replace the 9V battery in the StorEdge Connection Unit.
8 2x111 Connection Unit Low 9V Battery
P
Refer to 9V Battery Replacement on the next page.
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SolarEdge-StorEdge -Single Battery/High Capacity Installation MAN-01-00283-1.1
Appendix C: Replacing and Adding System Components
CAUTION!
Do not remove the six screws on the DC metal panel as it may harm the
inverter sealing and void the warranty.
Replacing an Inverter
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1. Turn OFF the inverter ON/OFF switch, and wait until the LCD indicates that the DC voltage is safe
(<50V), or wait five minutes before continuing to the next step.
E
WARNING!
If you cannot see the inverter panel, or if a malfunction is indicated on the LCD panel, wait five
S
minutes for the input capacitors of the inverter to discharge.
2. Turn OFF .
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3. Open the StorEdge Connection Unit cover.
4. Turn the Bypass switch inside the StorEdge Connection Unit to position 2, in order to maintain power
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to the backed-up loads.
5. Open the inverter cover as described in Removing the Inverter Cover on page 34.
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6. Disconnect the DC plugs and AC wires from the inverter. Open the DC and AC wires ferrite beads and
set them aside.
U
7. Disconnect the cable connecting the inverter digital board to the StorEdge Connection Unit.
8. Remove the screws securing the inverter to the mounting bracket and remove the inverter from the
mounting bracket.
S
NOTE
If you remove the old inverter and do not immediately install a new one, use insulation tape to isolate
each of the AC and DC wires
9. Place the new inverter on the mounting bracket; insert the screws securing the inverter to the
mounting bracket.
10. Connect the DC and AC wires to the inverter.
11. Follow the instructions of Installing the Inverter on page 16 and Commissioning the Installation on
page 34.
9V Battery Replacement
If Warning 8: Connection Unit Low 9V Battery is displayed in the main status screen, replace the 9V
battery in the StorEdge Connection Unit.
1. Turn OFF the inverter ON/OFF switch, and wait until the LCD indicates that the DC voltage is safe
(<50V), or wait five minutes before continuing to the next step.
WARNING!
If you cannot see the inverter panel, or if a malfunction is indicated on the LCD panel, wait five
minutes for the input capacitors of the inverter to discharge.
2. Turn OFF the StorEdge Connection Unit and the AC switch of the distribution panel.
3. Open and remove the StorEdge Connection Unit cover.
4. Open and remove the transparent internal cover.
5. Remove the battery from the upper board of the StorEdge Connection Unit and replace with a new
D
standard 9V battery.
6. Close the StorEdge Connection Unit covers.
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S E
E R
Figure 46: The battery holder
U P
S
Fuse Replacement
Replacement kits are available from SolarEdge or you can use other fuses with identical ratings.
1. Turn OFF the inverter ON/OFF switch, and wait until the LCD indicates that the DC voltage is safe
(<50V), or wait five minutes before continuing to the next step.
WARNING!
If you cannot see the inverter panel, or if a malfunction is indicated on the LCD panel, wait five
minutes for the input capacitors of the inverter to discharge.
2. Turn OFF the StorEdge Connection Unit and the AC switch of the distribution panel.
D
3. Open and remove the StorEdge Connection Unit cover.
4. Open and remove the internal transparent cover.
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5. Remove the faulty fuse from the upper board of the StorEdge Connection Unit and replace with a
new fuse.
6. Close the StorEdge Connection Unit covers.
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RS
P E
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Figure 47: StorEdge Connection Unit fuses
S
StorEdge Connection Unit Replacement
Removing the Existing StorEdge Connection Unit
1. Turn OFF the inverter ON/OFF switch, and wait until the LCD indicates that the DC voltage is safe
(<50V), or wait five minutes before continuing to the next step.
WARNING!
If you cannot see the inverter panel, or if a malfunction is indicated on the LCD panel, wait five
minutes for the input capacitors of the inverter to discharge.
2. Turn OFF the StorEdge Connection Unit and the AC switch of the distribution panel.
3. Disconnect the DC and battery cables from the StorEdge Connection Unit.
4. Open the inverter cover.
5. Disconnect the DC and AC wires from the inverter. Open the DC and AC wires ferrite beads and set
them aside.
6. Disconnect the cable connecting the inverter digital board to the StorEdge Connection Unit.
7. Unscrew the two conduit nuts in the inverter securing the StorEdge Connection Unit to the inverter.
8. Open the StorEdge Connection Unit cover and disconnect:
l Backed-up loads panel wires, if connected
l External meter, if connected
9. Release the bracket securing the StorEdge Connection Unit to the wall.
10. Carefully remove the StorEdge Connection Unit with its mounting bracket from the wall.
D
Installing a New StorEdge Connection Unit
1. Open the StorEdge Connection Unit cover.
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2. Position the new StorEdge Connection Unit below the inverter and from the inside of the inverter
grab the AC and DC wires extending from the unit conduits, as shown below:
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RS
E
Figure 48: Inserting the AC and DC conduits
3. Attach the StorEdge Connection Unit with its bracket to the wall and slightly close the screws. Do not
P
over tighten.
4. Reconnect the cable from the inverter digital board to the StorEdge Connection Unit.
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5. Reconnect all the external wires and ferrite beads.
6. Securely screw the two conduit nuts onto the conduit ends in the inverter. Verify proper conduit
S
sealing.
7. Close the StorEdge Connection Unit cover. Attach the cover and secure it by tightening the six screws
with a torque of 1.2 N*m / 0.9 ft.*lb.
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RS
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Figure 49: Inverter dimensions
SU
E
OUTPUT - AC (LOADS/ GRID)
50001
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Rated AC Power Output 6000 VA
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AC Output Voltage (Nominal) 220 / 230 Vac
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AC Frequency 50 / 60 ± 5 Hz
R
Residual Current Detector / Residual Current Step Detector 300 / 30 mA
E
Charge Battery from AC (if allowed) Yes
THD <5 %
P
Power factor with rated power >0.99 (configurable; 0.9 leading to 0.9 lagging)
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OUTPUT - AC (BACKUP POWER)2
S
Max AC Power Output - Surge 3300 VA
StorEdge Inverter for Single Battery or High Capacity Technical Specifications MAN-01-00284-1.0
1
StorEdge Inverter for Single Battery or High Capacity Technical Specifications
D
AC Output Voltage (Nominal) 220 / 230 Vac
E
AC Frequency 50 / 60 ± 5 Hz
D
AC Breaker Yes
THD <3 %
E
Power factor with rated power 0.2 leading to 0.2 lagging
S
Automatic switchover time <2 sec
R
INPUT - DC (PV and BATTERY)
E
Max Input Voltage 500 Vdc
P
Reverse-Polarity Protection Yes
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Maximum Inverter Efficiency 97.6 %
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INPUT - DC (PV)
2 StorEdge Inverter for Single Battery or High Capacity Technical Specifications MAN-01-00284-1.0
StorEdge Inverter for Single Battery or High Capacity Technical Specifications
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2-pole Disconnection Yes
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Continuous Peak Power 3300 W
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Max Input Current 8.5 Adc
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DC Fuses on Plus and Minus 12A (field replaceable)
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ADDITIONAL FEATURES
Supported Communication Interfaces RS485 for battery, RS485, Ethernet, ZigBee (optional), Wi-Fi (optional)
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Battery Power Supply Yes, 12V / 53W
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AC Disconnect Yes
P
DC Voltage Rapid Shutdown (PV and Battery) Yes, according to VDE 2100-712 (pending)
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Safety IEC-62103 (EN50178), IEC-62109
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Emissions IEC61000-6-2, IEC61000-6-3, IEC61000-3-11, IEC61000-3-12
StorEdge Inverter for Single Battery or High Capacity Technical Specifications MAN-01-00284-1.0
3
StorEdge Inverter for Single Battery or High Capacity Technical Specifications
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INSTALLATION SPECIFICATIONS
AC Output (Loads/Grid) gland cable diameter / wire cross section 9-16 / 2-14 mm/mm2
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AC Output (Backup) gland cable diameter / wire cross section 9-16 / 2-14 mm/mm2
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DC Input (Battery) 1 MC4 pair
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Weight with Connection Unit 26.5 kg
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Cooling Natural convection and internal fan (user replaceable)
R
-20 to +60 °C
P E
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1 Power derating from 50˚ C
4 StorEdge Inverter for Single Battery or High Capacity Technical Specifications MAN-01-00284-1.0
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RS
PE
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