Câu Hỏi 1

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Section 1: Language knowledge (40 marks)

I. Fill in each blank in the passage below with ONE suitable word.
it
We decided to reduce the targets for the productivity bonus to make (1) Trả lời
harder
easier to earn a bonus. We though it would make people work (2) Trả lời
a
and we expected that better productivity would follow. In fact, the decision was (3) Trả lời
worse
disaster. It made things (4) Trả lời
, because workers still failed to meet production targets and their morale fell even lower. In the end we
to
had to ask Patrick Massey, the old production manager, to come back (5) Trả lời
the company. He was a strong leader and very popular. He didn’t want his old job, (6) Trả lời
so

directors
we offered him a position on the board of (7) Trả lời
. The workers were happy to see him back and morale improved immediately. Patrick also helped to
who
recruit a new production manager (8) Trả lời
could do the job effectively. At last productivity has started to improve again and we have learned that
leadership
good (9) Trả lời
productivity
and good people management are absolutely essential to high (10) Trả lời

Câu Hỏi 2
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He asked me ……………
Select one:
A.
how have you changed in the last five years?

B.
how I have changed in the last five years?

C.
how I had changed in the last five years.

D.
how had I changed in the last five years.

Câu Hỏi 3
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I'd like to know ……………

Select one:

A.
what would your colleagues say about you?

B.
what would your colleagues say about you.

C.
what your colleagues would say about you?

D.
what your colleagues would say about you.

Câu Hỏi 4
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My boss asked me ……………

Select one:

A.
if you have prepared the figures for me.

B.
if I have prepared the figures for him.

C.
if I had prepared the figures for him.

D.
if you have prepared the figures for him.

Câu Hỏi 5
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Claudia wanted to know ……………

Select one:

A.
how long would it take to integrate the two companies.

B.
how long it would take to integrate the two companies.

C.
how long it will take to integrate the two companies.
D.
how long will it take to integrate the two companies.

Câu Hỏi 6
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He asked her …………… .

Select one:

A.
why is this year's budget so small

B.
why this year's budget is so small

C.
why was this year's budget so small

D.
why this year's budget was so small

Câu Hỏi 7
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Do not do everything yourself. …………… tasks to other people.

Select one:

A.
Submit

B.
Give

C.
Divide

D.
Delegate

Câu Hỏi 8
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You must keep staff …………… especially when things get difficult.
Select one:

A.
generated

B.
motivated

C.
frustrated

D.
electrified

Câu Hỏi 9
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Weigh up the …………… of each alternative before deciding.

Select one:
A.
checks and balances

B.
assets

C.
pros and cons

D.
profits

Câu Hỏi 10
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Try to ensure that each employee's …………… is not too great.

Select one:

A.
workload

B.
working practice

C.
work-to-rule

D.
working party

Câu Hỏi 11
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Those who can't manage their time efficiently always have high stress …………… .
Select one:

A.
grades

B.
standards

C.
performances

D.
levels

Câu Hỏi 12
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A good manager responds …………… his/her employees' needs without delay.

Select one:

A.
to

B.
for

C.
of
D.
from

Câu Hỏi 13
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Through bad management they turned a crisis …………… a disaster.

Select one:

A.
over

B.
into

C.
off

D.
for

Câu Hỏi 14
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The project manager is off sick, …………… there is little chance of achieving much this week.
Select one:

A.
as

B.
so

C.
since

D.
because

Câu Hỏi 15
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My boss is too direct – he shouldn't tell people directly …………… he thinks of them.
Select one:

A.
why

B.
which

C.
what

D.
who

Câu Hỏi 16
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The work is interesting …………… there are good possibilities for promotion in the company.
Select one:
A.
but

B.
so

C.
therefore

D.
and

Câu Hỏi 17
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After …………… many unforeseen obstacles they just managed to meet their deadline.
Select one:

A.
overcome

B.
overcoming

C.
overcame

D.
to overcome

Câu Hỏi 18
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Sound research-based judgment helps businesses to be …………… accurate to make key strategic
decisions.
Select one:

A.
sufficient

B.
sufficiently

C.
sufficiency

D.
suffice

Câu Hỏi 19
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It makes sense to break the tasks up into …………… steps.

Select one:

A.
manage

B.
manager

C.
managed

D.
managerial

Câu Hỏi 20
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They decided to move production to the Far East to improve their …………… .
Select one:

A.
compete

B.
competition

C.
competitive

D.
competiveness

Câu Hỏi 21
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I'm afraid access to this information is …………… .

Select one:

A.
restrict
B.
restriction

C.
restricted

D.
restricting

Câu Hỏi 22
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The manager of the group was a brilliant man …………… only weakness was that he hated to
accept defeat.
Select one:

A.
whose

B.
who

C.
whom

D.
who's

Câu Hỏi 23
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Theory Y suggests that people will seek …………… responsibility and try to get better at their job.
Select one:

A.
into

B.
back

C.
out

D.
in

Câu Hỏi 24
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The field of endocrinology …………… to research that could reduce the probability of cardiac
failure.
Select one:

A.
had led

B.
have been leading

C.
has led

D.
leading

Câu Hỏi 25
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The managers are likely to develop a truly …………… workforce.

Select one:

A.
motivate

B.
motivating

C.
motivated

D.
motivates

Câu Hỏi 26
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Those people are …………… dependable and trustworthy as the sunrise.

Select one:

A.
like

B.
as

C.
so
D.
too

Câu Hỏi 27
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The production manager did everything he …………… to avoid a deterioration in quality.

Select one:

A.
might

B.
would

C.
should

D.
could

Câu Hỏi 28
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The man was …………… ashamed of the mistake he made during the conference.
Select one:

A.
awful
B.
terribly

C.
terrible

D.
terrifically

Câu Hỏi 29
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…………… increased as their proposals were rejected by the multinational company over and over
again.
Select one:

A.
Disappointment

B.
Disappointing

C.
Disappointed

D.
Disappointedly

Câu Hỏi 30
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Daria thought the managers …………… the best clients to male consultants.
Select one:

A.
take

B.
provide

C.
allocate

D.
give

Câu Hỏi 31
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________, choosing the right person for the right job, may be included as part of the organizing
function of management.
Select one:

A.
Staffing

B.
Positioning

C.
Allocating

D.
Promoting

Thông Tin
 Đặt cờ

Information text

Section 2: Language use (70 marks)

I. Read the following passage and answer the questions that follow
Starting every day with a song
By Virginia Matthews

For staff and managers at Asda, each working day gets off to a raucous start. 'Give me an A!'
they cry, 'Give me an S! Give me a D! Give me an A! What does that spell? Asda!'
Customers of the supermarket chain may be alarmed to see and hear the company chant, but
Asda insists chanting, singing or hand-clapping is one of the best motivational tools around.
Asda's spokeswoman says she believes the daily chant unites the workforce. Asda's chant was
adapted for the UK from the version sung at Wal-Mart, its parent company. The song now
accompanies all sales conferences, company events and even management meetings.
'The directors are just as happy to chant as the cashiers are and they have told us that it helps
them get through the business of the day more efficiently and quickly. Chanting isn't
compulsory though,' she adds, 'and if people don't want to join in, they won't be penalized. As
for the customers, they love to see us enjoying our work with a good shout and
sometimes they even want to join in.'
From the Financial
Times

Câu Hỏi 32
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Who is Asda's chant for?

Select one:
A.
staff only

B.
managers only

C.
both staff and managers

D.
customers, staff and managers

Câu Hỏi 33
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Why does Asda insist chanting?

Select one:

A.
to makes them work better

B.
to make fun of themselves

C.
because their customers love to see them chanting

D.
because it's the company's policy

Câu Hỏi 34
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Which of the following is NOT true about Asda's chant?

Select one:

A.
The chant is used in a number of different situations.

B.
The chant is a type of song.

C.
The chant is exactly the same as the one used at Wal-Mart.

D.
The chant motivates employees.

Câu Hỏi 35
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Answer the question.

4. According to Asda's spokeswoman, what can the daily chant do?
unites the workforce
Answer: Trả lời
What does each of the following underlined words / phrases refer to?
5. ‘ …. and sometimes they even want to join in.’ (the last paragraph)
customers
Answer: Trả lời
6. Chanting isn't compulsory though,' she adds, … (the last paragraph)
Asda's spokeswoman
Answer: Trả lời
Which words in the passage mean the following?
a parent company
7. a company that owns another Trả lời
alarmed
8. very worried Trả lời
Fill in each blank with ONE suitable word from the passage. Put it in its correct form or tense.
 chant
9. When Asda employees Trả lời
, any customers in the store may also participate.
motivates
10. Asda believes the chant Trả lời
employees and makes them work better.

Câu Hỏi 36
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PART ONE: Listen to the conversations twice and choose the appropriate answer to each question

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Picture-in-Picture

Conversation 1: Questions 1 – 2
1. Where will the speakers go to work?
Select one:

A.
The conference room.

B.
The business office.

C.
The elevator.
D.
Their desks.

Câu Hỏi 37
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What will they take with them?

Select one:

A.
Pens

B.
Notepads.

C.
A computer

D.
Computer paper

Câu Hỏi 38
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Conversation 2: Questions 3 – 5
3. Who will be in the office tomorrow?
Select one:

A.
Sam.

B.
Sam' boss.

C.
Sam's friend.

D.
Sam's assistant.

Câu Hỏi 39
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4. What does the woman want help with?

Select one:

A.
Cooking lunch.

B.
Finding a book.

C.
Going over accounts.

D.
Planning a conference.

Câu Hỏi 40
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5. When will the woman go to the office?

Select one:

A.
After work.

B.
After lunch.

C.
Before lunch.

D.
Before dinner time

Câu Hỏi 41
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PART TWO: Listen to a talk twice and complete the notes.

Athena Recruitment Center
instructors
+ next five days, our (6) Trả lời
teaching
will be Trả lời
job market
everything to successfully enter the (7) Trả lời
.
perfect
+ Syllabus: placing a strong emphasis on helping you (8) Trả lời
 resume
your Trả lời
.
wear
+ Name card given will act as ID " (9)Trả lời
times
all Trả lời
employment openings
& allowing to use database (searching for businesses with recent (10) Trả lời
)