Data Iku AI in Manufacturing Report 2024
Data Iku AI in Manufacturing Report 2024
SURVEY REPORT
AI, Today in
Manufacturing &
Energy
Introduction
1 Respondents are manager level or higher, come from the U.S., EMEA,
APAC, and work at organizations with >$3 billion in annual revenue. See p. 15
“About the Survey” for additional details about respondents and methodology.
Scaling AI Maturity in
13% 18%
27%
Manufacturing 30%
35%
31%
24% 20%
62%
1% 1%
Manufacturing, Industrials, Oil & Gas Total
of manufacturing organizations are None: We don't leverage advanced analytics (data science or Al).
either establishing or exploring/ Exploring / Experimenting: We're still experimenting with our first projects and use cases.
experimenting when it comes to AI
Establishing: We've proved value with several use cases and we're working on building processes to scale out our
adoption, marking them closely in line
ability to execute.
with the all-industry average (61%) for
that category. Expanding: We're working on expanding the use of data science and Al beyond a central team and into different
functions and departments across the organization.
Embedding: We already have people across different functions and departments using data science/Al, and we're
working on embedding into even more activities, making data part of the DNA of the organization.
Q7: What best describes the level of adoption of data science and/or AI at your organization?
Experimenting I don't know what this is Not using and don't plan on using
1%
Technologies Image recognition 17% 23% 23% 36%
1%
Natural language processing (NLP) 6% 19% 18% 29% 28%
2%
Large language models (LLMs), Self-supervised learning 3% 25% 25% 25% 22%
segmentation are the most up-and- Product recommendation 26% 18% 34% 21%
1%
coming techniques. Edge Al / tinyML 9% 25% 21% 25% 20%
Q15: What data science, machine learning, or AI techniques are you using for any use case in your organization?
52%
18%
25%
34%
of manufacturing firms plan to use Generative AI
39%
or LLM technology over the next year (marking
them below the average across all industries of
64%).
31%
23%
14%
14%
11%
3% 2%
Lines of Business Not Applicable Not planning to develop these use cases in the next year.
With Top AI Use cases in this area are on our road map for the next year. Developed or are currently developing use cases in this area.
1%
Research and Development (R&D) 7% 15% 34% 44%
1%
The following are up-and-coming
Customer Service 4% 19% 41% 36%
areas for use cases for AI in the
Procurement 5% 28% 34% 33%
manufacturing industry:
Accounting & Finance 3% 28% 38% 31%
61%
Despite their cautious attitudes towards Generative AI, manufacturing firms appear more optimistic regarding
ChatGPT.
Other
30% 24%
1% 4% 5%
Manufacturing, Industrials, Oil & Gas Total
Q23: Which of the following most closely aligns with your personal feelings about ChatGPT and similar technology?
17% 2%
38%
$5-10
<$1
14%
13%
16%
15%
Budgeting Less Than the Average Don't know < $1 million $1 - $5 million $5 - $20 million > $20 million
38%
of manufacturing firms are budgeting high amounts for AI tools. That's
Q16: Approximately how much is your organization budgeting to spend on data and AI technology and tools in the next 12 months?
between $5 and >$20 million on data and AI technology and tools in the next
12 months. Data and AI Services Budget in Manufacturing vs. Across
All Industries – Next 12 Months
Don't know < $1 million $1 - $10 million $10 - $50 million > $50 million
43% Manufacturing,
Industrials, Oil &
Gas
14% 16% 43% 19% 8%
of these firms are budgeting high amounts for AI services. That's between $1
and $10 million on their data and AI services in the next 12 months.
Total 11% 14% 43% 22% 10%
Q17: How much is your organization budgeting to spend on data and AI services (consultants, system integrators, etc.) in the next 12 months?
BI and data visualization tools (85%) Data warehouses (82%) Data lakes (70%)
Technologies Part of Data, Analytics, and Al Stack in Manufacturing vs. Across All Industries
% selected “Yes, this is currently part of our data, analytics, & AI technology stack.”
The top four barriers to delivering more value from Rank 8 Rank 7 Rank 6 Rank 5 Rank 4
data, analytics, and AI in the manufacturing industry Rank 3 Rank 2 Rank 1 - Biggest/most present barrier
are as follows:
1. Data quality and access Lack of quality data or ability to easily
7% 9% 11% 15% 17% 23%
2%
2. Project operationalization and iteration access the nght data.
3. Lack of clear business cases Inability to quickly operationalize and 4% 7% 5% 11% 16% 19% 19%
iterate on data. analytics. and Al projects.
4. Too much complex infrastructure Lack of data talent or data-literate
workforce.
6% 12% 9% 7% 9% 23% 13%
Manufacturing organizations share the same Lack of visibility and control of data,
analytics. and Al projects across the 3% 10% 14% 19% 17% 7%
1%
2%
top barriers as the average across all industries: organization.
1%
• 53%
53% of them ranked data quality and Lack of a clear business case. 12% 6% 5% 12% 9% 8% 15%
access as as one of their top three barriers
Q11: Please rank all barriers preventing you from delivering more value from data, analytics, and AI, where 1 is the biggest/most present barrier.
• 56%
56% of total respondents ranked project
operationalization and iteration as one of
their top three barriers
and Culture of
the Industry
Having the right level of visibility into all AI projects
The manufacturing industry is well Having clear owners responsible for data quality
across the organization
below average across all industries in
the following efforts:
39%
50%
Manufacturing,
Industrials, Oil & Gas 43%
55%
Average Across All Industries
52%
of manufacturing firms believe AI requires
more official regulation (via laws, government
oversight, etc.).
Yes Unsure No
organizations (c-suite — CEO, CMO, CFO, etc.) understand the risks and benefits of AI.
Exploring / Establishing Expanding Embedding
Experimenting
In terms of AI adoption, over half of the most mature organizations (expanding or
Q22: Do you think the leaders at your organization (c-suite — CEO, CMO, CFO, etc.) understand the risks and benefits of AI?
embedding) across all industries believe that their leaders understand AI risks and
benefits.
• Learn about the differing levels of adoption, sentiment, and barriers to AI in general.
• Understand the perception and level of adoption specifically around new
technologies like Generative AI and Large Language Models (LLMs).
• Assess trends in tech stack and tooling in today’s largest organizations.
• Data has been reported among total respondents unless otherwise noted.
• Small base sizes (n<30) are noted with an asterisk (*).
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