CURRICULUM FOR BASIC UNITS FOR LEVEL 5 AND 6

DIGITAL LITERACY

ISCED UNIT CODE: 0611 541 01B/ 0611 441 01B

TVET CDACC CODE: …../CU/…/BC/01/5/B …../CU/…/BC/01/6/B

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Digital Literacy

Duration of Unit: 80 Hours

Unit Description

This unit covers the competencies required to demonstrate digital literacy. It involves operating
computer devices, solving tasks using the Office suite, managing data and information,
performing online communication and collaboration, applying cybersecurity skills, and
performing jobs online.

Summary of Learning Outcomes

1. Operate Computer Devices
2. Solve Tasks Using Office Suite
3. Manage Data and Information
4. Perform Online Communication and Collaboration
5. Apply Cybersecurity Skills
6. Perform Online Jobs
7. Apply job entry techniques.

Learning Outcomes, Content, and Suggested Assessment Methods

Learning Outcome Content Suggested
Assessment
Methods
1. Operate ● Meaning and importance of digital ● Observation
computer literacy ● Written
devices ● Functions and Uses of Computers assessment
● Classification of computers ● Oral assessment
● Components of a computer system ● Practical
● Computer Hardware assessment
• The System Unit E.g.
Motherboard, CPU, casing

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Learning Outcome Content Suggested
Assessment
Methods
• Input Devices e.g. Pointing,
keying, scanning, voice/speech
recognition, direct data capture
devices.

• Output Devices e.g. hardcopy

output and softcopy output

• Storage Devices e.g. main memory

e.g. RAM, secondary storage
(Solid state devices, Hard Drives,
CDs & DVDs, Memory cards,
Flash drives

• Computer Ports e.g. HDMI, DVI,

VGA, USB type C etc.
● Classification of computer software
● Operating system functions
● Procedure for turning/off a
computer
● Mouse use techniques
● Keyboard Parts and Use
Techniques
● Desktop Customization
● File and Files Management using
an operating system
● Computer Internet Connection
Options
• Mobile Networks/Data Plans
• Wireless Hotspots
• Cabled (Ethernet/Fiber)
• Dial-Up
• Satellite
● Computer external devices
management
• Device connections
• Device controls (volume controls
and display properties)

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Learning Outcome Content Suggested
Assessment
Methods
2. Solve tasks ● Meaning and Importance of Word ● Observation
using Office Processing ● Portfolio of
suite ● Examples of Word Processors Evidence
● Working with word documents ● Project
• Open and close word processor ● Written
• Create a new document assessment
• Save a document ● Practical
• Switch between open documents assessment
● Enhancing productivity ● Oral assessment

• Set basic options/preferences

• Help resources
• Use magnification/zoom tools
• Display, hide built-in tool bar
• Using navigation tools
● Typing Text
● Document editing (copy, cut, paste
commands, spelling and Grammar
check)
● Document formatting
• Formatting text
• Formatting paragraph
• Formatting styles
• Alignment
• Creating tables
• Formatting tables
● Graphical objects
• Insert object (picture, drawn
object)
• Select an object
• Edit an object
• Format an object
● Document Print setup
• Page layout,
• Margins set up
• Orientation.

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Learning Outcome Content Suggested
Assessment
Methods
● Word Document Printing
● Meaning & Importance of electronic
spreadsheets
● Components of Spreadsheets
● Application areas of spreadsheets
● Using spreadsheet application
• Parts of Excel screen: ribbon,
formula bar, active cell, name box,
column letter,row number, Quick
Access Toolbar.
• Cell Data Types
• Block operations
• Arithmetic operators (formula bar
(-, +, *, /).
• Cell Referencing
● Data Manipulation
• Using Functions (Sum, Average,
SumIF, Count, Max, Max, IF,
Rank, Product, mode etc)
• Using Formulae
• Sorting data
• Filtering data
• Visual representation using charts
● Worksheet printing
● Electronic Presentations
● Meaning and Importance of electronic
presentations
● Examples of Presentation Software
● Using the electronic presentation
application
• Parts of the PowerPoint screen
(slide navigation pane, slide pane,
notes, the ribbon, quick access
toolbar, and scroll bars).
• Open and close presentations
• Creating Slides (Insert new slides,

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Learning Outcome Content Suggested
Assessment
Methods
duplicate, or reuse slides.)
• Text Management (insert, delete,
copy, cut and paste, drag and drop,
format, and use spell check).
• Use magnification/zoom tools
• Apply or change a theme.
• Save a presentations
• Switch between open presentations
● Developing a presentation
• Presentation views
• Slides
• Master slide
● Text
• Editing text
• Formatting
• Tables
• Charts
• Using charts
• Organization charts
• Graphical objects
• Insert, manipulate
• Drawings
• Prepare outputs
• Applying slide effects and
transitions
• Check and deliver
• Spell check a presentation
• Slide orientation
• Slide shows, navigation
• Print presentations (slides and
handouts)
3. Manage Data • Meaning of Data and information • Observation
and
• Importance and Uses of data and • Portfolio of
Information Evidence
information
• Types of internet services • Project

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Learning Outcome Content Suggested
Assessment
Methods
• Communication Services • Written
• Information Retrieval Services assessment
• File Transfer • Practical
• World Wide Web Services assessment

• Web Services • Oral assessment

• Automatic Network Address
Configuration
• NewsGroup
• Ecommerce
• Types of Internet Access Applications
• Web browsing concepts
• Key concepts
• Security and safety
• Web browsing
• Using the web browser
• Tools and settings
• Clearing Cache and cookies
• URIs
• Bookmarks
• Web outputs
• Web based information
• Search
• Critical evaluation of information
• Copyright, data protection
• Downloads Management
• Performing Digital Data Backup
(Online and Offline)
• Emerging issues in internet
4. Perform online • Netiquette principles • Observation
communication • Communication concepts • Portfolio of
and collaboration
• Online communities Evidence
• Communication tools • Project
• Email concepts • Written
• Using email assessment
• Practical

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Learning Outcome Content Suggested
Assessment
Methods
• Sending email assessment
• Receiving email • Oral assessment
• Tools and settings
• Organizing email
• Digital content copyright and licenses
• Online collaboration tools
• Online Storage (Google Drive)
• Online productivity applications
(Google Docs & Forms)
• Online meetings (Google
Meet/Zoom)
• Online learning environments
• Online calendars (Google
Calendars)
• Social networks (Facebook/Twitter
- Settings & Privacy)
• Preparation for online collaboration
• Common setup features
• Setup
• Mobile collaboration
• Key concepts
• Using mobile devices
• Applications
• Synchronization
5. Apply ● Data protection and privacy • Observation
cybersecurity • Confidentiality of data/information • Portfolio of
skills
• Integrity of data/information Evidence
• Availability of data/information • Project
● Internet security threats • Written
• Malware attacks assessment
• Social engineering attacks • Practical
• Distributed denial of service assessment
(DDoS) • Oral assessment
• Man-in-the-middle attack (MitM)
• Password attacks

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Learning Outcome Content Suggested
Assessment
Methods
• IoT Attacks
• Phishing Attacks
• Ransomware
• Computer threats and crimes
• Cybersecurity control measures
• Physical Controls
• Technical/Logical Controls
(Passwords,PINs, Biometrics)
• Operational Controls
● Laws governing protection of ICT in
Kenya
• The Computer Misuse and
Cybercrimes Act No. 5 of 2018
• The Data Protection Act No. 24 Of
2019
6. Perform Online • Introduction to online working • Observation
Jobs • Types of online Jobs • Portfolio of
• Online job platforms Evidence
• Remotask • Project
• Data annotation tech • Written
• Cloud worker assessment
• Upwork • Practical
• Oneforma assessment
• Appen • Oral assessment
• Online account and profile
management
• Identifying online jobs/job bidding
• Online digital identity
• Executing online tasks
• Management of online payment
accounts.
7. Apply job entry ● Types of job opportunities • Observation
techniques • Oral assessment
● Self employment
• Portfolio of
● Service provision
evidence
● product development
• Third party
● salaried employment
report

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 Learning Outcome Content Suggested
Assessment
Methods
• Sources of job opportunities • Written
• Resume/ curriculum vitae assessment

• What is a CV
• How long should a CV be
• What to include in a AC
• Format of CV
• How to write a good CV
• Don’ts of writing a CV
• Job application letter
• What to include
• Addressing a cover letter
• Signing off a cover letter
Portfolio of Evidence
● Academic credentials
● Letters of commendations
● Certification of participations
● Awards and decorations
Interview skills
● Listening skills
● Grooming
● Language command
● Articulation of issues
● Body language
● Time management
● Honesty
• Generally knowledgeable in current
affairs and technical area

Suggested Methods Instruction

● Instructor-led facilitation using active learning strategies
● Demonstration by trainer
● Practical work by trainees
● Viewing of related videos
● Group discussions
● Project

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 ● Role play
● Case study

Recommended Resources for 25 Trainees

● 25 computers with the following software:
• Windows/Linux/Macintosh Operating System
• Microsoft Office Software
• Google Workspace Account
• Antivirus Software
● 2 Printers
● Printing Papers
● External storage media
● 1 Projector
● 1 Whiteboard
● 1 Smartboard/Smart TV (Where applicable)
● Assorted whiteboard markers
● Internet connection
● 5 samples of CVs
● 5 samples of job applications

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 COMMUNICATION SKILLS

ISCED UNIT CODE: 0031 541 02B/0031 441 02B

TVET CDACC CODE: …../CU/…/BC/02/5/B …../CU/…/BC/02/6/B

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply Communication Skills

Duration of Unit: 40 hours

Unit Description
This unit covers the competencies required to apply communication skills. It involves applying
communication channels, written, non-verbal, oral, and group communication skills.

Summary of Learning Outcomes

1. Apply communication channels.
2. Apply written communication skills.
3. Apply non-verbal skills.
4. Apply oral communication skills.
5. Apply group communication skills.
Learning Outcomes, Content, and Suggested Assessment Methods
Learning Outcome Content Suggested Assessment
Methods
1. Apply • Communication process • Oral questions
communication • Principles of effective • Written assessment
channels communication • Observation
• Channels/medium/modes of • Portfolio of Evidence
communication • Practical assessment
• Factors to consider when • Third party report
selecting a channel of
communication
• Barriers to effective
communication
• Flow/patterns of
communication
• Sources of information
• Organizational policies
2. Apply written • Types of written • Oral assessment
communication skills communication • Written assessment
• Elements of communication • Observation
• Portfolio of Evidence

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 Learning Outcome Content Suggested Assessment
Methods
• Organization requirements • Practical assessment
for written communication • Third party report

3. Apply non-verbal • Utilize body language and • Oral assessment

communication skills • gestures • Written assessment
• Apply body posture • Observation
• Apply workplace dressing • Portfolio of Evidence
code • Practical assessment
• Third party report

4. Apply oral • Types of oral • Oral assessment

communication skills communication pathways • Written assessment
• Effective questioning • Observation
techniques • Portfolio of Evidence
• Workplace etiquette • Practical assessment
• Active listening • Third party report
5. Apply group • Establishing rapport • Oral assessemnt
discussion skills • Facilitating resolution of • Written assessment
issues • Observation
• Developing action plans • Portfolio of Evidence
• Group organization • Practical assessment
techniques
• Turn-taking techniques
• Conflict resolution
techniques
• Team-work

Suggested Methods of Instruction

• Discussion
• Roleplaying
• Simulation
• Direct instruction
• Demonstration
• Field trips

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Recommended Resources for 25 trainees

General Resources Tools and Materials and Supplies

Equipment
• 25 Desktop computers/laptops Mobile phones Flashcards
• Internet connection Flip charts
• 1 Projector 2 packets of assorted
• 1 Printer colors of whiteboard
marker pens
• 1 Whiteboard Printing papers
• Report writing templates

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 WORK ETHICS AND PRACTICES
ISCED UNIT CODE: 0417 541 03B/0417 441 03B
TVET CDACC CODE: …../CU/…/BC/03/5/B …../CU/…/BC/03/6/B

Relationship to Occupational Standards

This unit addresses the Unit of Competency: Apply work ethics and practices.

Duration of Unit: 50 hours

Unit Description
This unit covers competencies required to demonstrate employability skills. It involves the
ability to: conduct self-management, promote ethical work practices and values, promote
teamwork, manage workplace conflicts, maintain professional and personal development,
apply problem-solving, and promote customer care.

Summary of Learning Outcomes

1. Apply self-management skills
2. Promote ethical practices and values
3. Promote Teamwork
4. Maintain professional and personal development
5. Apply Problem-solving skills
6. Promote Customer care.

Learning Outcomes, Content, and Suggested Assessment Methods

Learning Outcome Content Suggested Assessment
Methods
1. Apply self- ● Self-awareness ● Observation
management skills ● Formulating personal vision, ● Written assessment
mission, and goals ● Oral assessment
● Healthy lifestyle practices ● Third party reports
● Strategies for overcoming work ● Portfolio of evidence
challenges ● Project
● Emotional intelligence ● Practical
● Coping with Work Stress.
● Assertiveness versus
aggressiveness and passiveness
● Developing and maintaining
high self-esteem
● Developing and maintaining
positive self-image
● Time management
● Setting performance targets

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Learning Outcome Content Suggested Assessment
Methods
● Monitoring and evaluating
performance targets

2. Promote ethical work ● Integrity ● Observation

practices and values ● Core Values, ethics and beliefs ● Written assessment
● Patriotism ● Oral assessment
● Professionalism ● Third party reports
● Organizational codes of ● Portfolio of evidence
conduct ● Project
● Industry policies and ● Practical
procedures

3. Promote Teamwork ● Types of teams ● Observation

● Team building ● Written assessment
● Individual responsibilities in a ● Oral assessment
team ● Third party reports
● Determination of team roles ● Portfolio of evidence
and objectives ● Project
● Team parameters and ● Practical
relationships
● Benefits of teamwork
● Qualities of a team player
● Leading a team
● Team performance and
evaluation
● Conflicts and conflict
resolution
● Gender and diversity
mainstreaming
● Developing Healthy workplace
relationships
● Adaptability and flexibility
● Coaching and mentoring skills
4. Maintain professional ● Personal vs professional ● Observation
and personal development and growth ● Written assessment
development ● Avenues for professional ● Oral assessment
growth ● Third party reports
● Recognizing career ● Portfolio of evidence
advancement ● Project
● Training and career ● Practical
opportunities

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 Learning Outcome Content Suggested Assessment
Methods
● Assessing training needs
● Mobilizing training resources
● Licenses and certifications for
professional growth and
development
● Pursuing personal and
organizational goals
● Managing work priorities and
commitments
● Dynamism and on-the-job
learning
5. Apply Problem- ● Causes of problems ● Observation
solving skills ● Methods of solving problems ● Written assessment
● Problem-solving process ● Oral assessment
● Decision making ● Third party reports
● Creative thinking and critical ● Portfolio of evidence
thinking process in ● Project
development of innovative and ● Practical
practical solutions
6. Promote Customer ● Identifying customer needs ● Observation
Care ● Qualities of good customer ● Written assessment
service ● Oral assessment
● Customer feedback methods ● Third party reports
● Resolving customer ● Portfolio of evidence
concerns ● Project
● Customer outreach programs ● Practical
● Customer retention

Suggested Methods of Instruction

● Instructor lead facilitation of theory using active learning strategies.
● Demonstrations
● Simulation/Role play
● Group Discussion
● Presentations
● Projects
● Case studies
● Assignments

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Recommended Resources for 25 Trainees
● Computers
● Stationery
● Charts
● Video clips
● Audio tapes
● Radio sets
● TV sets
● LCD projectors

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 ENTREPRENEURIAL SKILLS

ISCED UNIT CODE: 0413 541 04B/0413 441 04B

TVET CDACC CODE: …../CU/…/BC/04/5/B …../CU/…/BC/04/6/B

Relationship to occupational standards

This unit addresses the unit of competency: Apply Entrepreneurial skills.
Duration of unit: 60 hours
Unit Description:
This unit covers the competencies required to demonstrate an understanding of
entrepreneurship. It involves demonstrating an understanding of financial literacy, applying
entrepreneurial concepts identifying entrepreneurship opportunities, applying business legal
aspects, and developing business innovative strategies and business plans.
Summary of Learning Outcomes
1. Apply financial literacy
2. Apply the entrepreneurial concept
3. Identify entrepreneurship opportunities
4. Apply business legal aspects
5. Innovate Business Strategies
6. Develop business plan
Learning Outcomes, Content and Suggested Assessment Methods
Suggested Assessment
Learning Outcome Content Methods
1. Apply financial • Personal finance management • Observation
literacy • Balancing between needs and • Project
wants • Written assessment
• Budget Preparation • Oral assessment
• Saving management • Third party report
• Factors to consider when • Interviews
deciding where to save
• Debt management
• Factors to consider before
taking a loan
• Investment decisions
• Types of investments
• Factors to consider when
investing money
• Insurance services
• insurance products available

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 Suggested Assessment
Learning Outcome Content Methods
in the market
• Insurable risks

2.Apply entrepreneurial • Difference between • Observation

concept Entrepreneurs and Business • Project
persons • Written assessment
• Types of entrepreneurs • Oral assessment
• Ways of becoming an • Third party report
entrepreneur
• Characteristics of
Entrepreneurs
• salaried employment and self-
employment
• Requirements for entry into
self-employment
• Roles of an Entrepreneur in
an enterprise
• Contributions of
Entrepreneurship
3.Identify entrepreneurship • Sources of business ideas • Observation
opportunities • Factors to consider when • Project
evaluating business • Written assessment
opportunity • Oral assessment
• Business life cycle • Third party report
4.Apply business legal • Forms of business ownership • Observation
aspects • Business registration and • Project
licensing processing • Written assessment
• Types of contracts and • Oral assessment
agreements • Third party report
• Employment laws
• Taxation laws
5.Innovate business • Creativity in business • Observation
Strategies • Innovative business strategies • Project
• Entrepreneurial Linkages • Written assessment
• ICT in business growth and • Oral assessment
development • Third party report
6.Develop Business Plan • Business description • Observation
• Marketing plan • Written assessment
• Organizational/Management • Project
• plan • Oral assessment

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 Suggested Assessment
Learning Outcome Content Methods
• Production/operation plan • Third party report
• Financial plan
• Executive summary
• Business plan presentation
• Business idea incubation

Suggested Methods of Instruction

• Direct instruction with active learning strategies
• Project (Business plan)
• Case studies
• Field trips
• Group Discussions
• Demonstration
• Question and answer
• Problem solving
• Experiential
• Team training
• Guest speakers

Recommended Resources for 25 Trainees

• 5 Case studies
• 5 Business plan templates
• 10 Computers
• 1 Overhead projectors
• Internet
• Video clips
• 5 Newspapers and Handouts
• 5 Business Journals
• 25 sets of Writing materials

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