OpenText™ Archive Center CE 22.

Release Notes

Product Released: 2022-10-21

Table of Contents
OpenText™ Archive Center CE 22.4 ................................................................................................... 2

Release Notes ....................................................................................................................................... 2

1 Introduction .................................................................................................................................... 5
1.1 Release Notes revision history .................................................................................................. 5

2 About Archive Center 22.4 ............................................................................................................ 6

2.1 About OpenText Administration Client ....................................................................................... 6
2.2 About OpenText Archive Center Application Layer.................................................................... 6
2.3 Other components ..................................................................................................................... 6
2.4 New features.............................................................................................................................. 7
Support for OpenText Key Mediator 22.4 ..................................................................... 7
Support for RHEL 8 with FIPS enabled ........................................................................ 7
2.5 Discontinued and deprecated features ...................................................................................... 7

3 Downloads ...................................................................................................................................... 7
3.1 Packaging and delivery information .......................................................................................... 7

4 Documentation ............................................................................................................................... 7
4.1 Packaging and delivery information .......................................................................................... 7

5 Supported environments and compatibility ................................................................................ 8

5.1 Supported systems .................................................................................................................... 8
Database character encoding .................................................................................... 10
Oracle database ......................................................................................................... 10
SAP HANA database .................................................................................................. 10
Support for SAP HANA HSR ...................................................................................... 10
Support for Microsoft SQL Server <Always On> ........................................................ 11
Runtime environment ................................................................................................. 11
Supported virtualization software ............................................................................... 11
5.2 Archive Center Application Layer ............................................................................................ 13
Supported browsers for Archive Center Application Layer ......................................... 13
5.3 High availability deployments .................................................................................................. 13
Active-active cluster .................................................................................................... 14
5.4 Archive Cache Server .............................................................................................................. 14
5.5 Administration Client ................................................................................................................ 15
Prerequisites ............................................................................................................... 15
Supported systems ..................................................................................................... 15
5.6 Remote Standby Server .......................................................................................................... 15

Archive Center 22.4 Release Notes 3

5.7 Archive Center File Share Archiving ........................................................................................ 15
5.8 Storage platforms .................................................................................................................... 15
5.9 Archive Server API .................................................................................................................. 15
5.10 Supported timestamp providers............................................................................................... 16
5.11 Microsoft SQL Server only: write jobs ..................................................................................... 16
5.12 Recommendations and restrictions ......................................................................................... 17
General hints .............................................................................................................. 17
Use of 3rd-party monitoring products ......................................................................... 18
Antivirus software ....................................................................................................... 18
Multi-tenancy .............................................................................................................. 19
Storage quotas ........................................................................................................... 19
ISO image size ........................................................................................................... 19
Maximum number of volumes .................................................................................... 19
Support for volume migration using VMIG is deprecated ........................................... 19
DocID with ‘AFP’ in the ID string ................................................................................ 19
Migration via Document Import (dstools – volck) can lead to data loss ..................... 19
5.13 OpenText product compatibility ............................................................................................... 19
5.14 Language support .................................................................................................................... 20

6 Archive Center hardware recommendation .............................................................................. 21

7 Fixed issues .................................................................................................................................. 21

8 Known issues ............................................................................................................................... 22
8.1 Archive Server ......................................................................................................................... 22
8.2 Archive Center Application Layer and CMIS API..................................................................... 24
8.3 Archive Cache Server .............................................................................................................. 25
8.4 Administration Client ................................................................................................................ 25

9 Contact information ..................................................................................................................... 27

Archive Center 22.4 Release Notes 4

1 Introduction
These Release Notes provide an overview of Archive Center 22.4, including new features, delivery
information, and supported platforms.

OpenText recommends that you read these Release Notes in conjunction with the documentation
included with the software package. If any conflicts exist, the Release Notes supersede the other
documentation.

We also recommend that you check OpenText My Support for any patches or documentation updates
that may have been posted after the initial release of this product.

1.1 Release Notes revision history

Revision date Sections revised Description of revisions

2022-10-21 First release. All new content.

2022-12-02 5.5.2 Support for Windows 11 added

2022-12-02 5.1.6 Restriction added for use of Tomcat 9.0.67

2023-08-04 5.3.1 Removed non-support of Elasticsearch

2023-10-09 8.1 Added AS-25732 as known issue.

2024-07-02 8.1 Added AS-20615 as known issue.

Added ISO pool type for collections is not

5.2
supported.
2024-05-03
Updated high availability deployments require
5.3
certification by OpenText Professional Services

Archive Center 22.4 Release Notes 5

2 About Archive Center 22.4
Archive Center is a scalable and integrated service for archiving all your enterprise content. This
content is archived on a secure document repository, giving you the guarantee that all documents are
safely stored for years, yet still instantly available when needed.

Customers using OpenText product bundles including Archive Server can use the Archive Server
functionality provided by Archive Center assuming the scenario is licensed. Solution Registry Agent
for use is available as separate download from My Support.

2.1 About OpenText Administration Client

Administration Client is the central tool for system-oriented administration and configuration for many
Open Text products. The nodes visible in the Microsoft Management Console (MMC) depend on the
installed servers to be administered. Archive Center is a snap-in for Microsoft Management Console
(MMC) and thus provides a unified approach to all administrative and configuration tasks.

2.2 About OpenText Archive Center Application Layer

CMIS Interface Allows to store metadata alongside content

File Share Archiving Provides archiving of CIFS file shares

Note: A separate license is required for usage of CMIS Interface, File Share Archiving and Archive
Center Web Application. Services and components delivered with Archive Center.

Business Administration Web application to manage archive scenarios

Access Web application to search and export documents

My Archive Web application for personal access to archived objects

2.3 Other components

Administration Client MMC-based administration interface for infrastructure (for example
storages, volumes, pools),
also available as independent download from My Support

Archive Cache Server Lightweight client installation for ArchiveLink scenarios,

also available as independent download from My Support

Archive Monitoring Server Monitoring for Archive Center and Document Pipeline deployments

Directory Services Manages user and group identity information for OpenText
components
also available as independent download from My Support. Note:

Archive Center 22.4 Release Notes 6

 OTDS is a prerequisite to install Archive Center. OTDS 22.2 is tested
with Archive Center 22.4.

Document Pipelines Base-, Info-, CMIS-, File Archiving pipeline

Document Pipelines for use with other products are also available as
independent download from My Support

2.4 New features

Archive Center 22.4 includes the following new features.

Support for OpenText Key Mediator 22.4

Key management is supported in Azure and AWS Key vaults using Opentext Key Mediator 22.4.

Support for RHEL 8 with FIPS enabled

Archive Center is not a FIPS compliant product. FIPS is enabled on OS level for RHEL 8.

2.5 Discontinued and deprecated features

The following features have been discontinued in this release:

• RMD160 (RIPMD160) algorithm support for timestamp

3 Downloads
Downloads for Archive Center are available on My Support.

3.1 Packaging and delivery information

The software for Archive Center includes the following components for Linux and Windows:

• Archive Server

• Archive Monitoring Server

• Archive Cache Server

• Solution registry Agent

The software for Archive Center includes the following components for Windows:

• Administration Client

4 Documentation
Documentation for Archive Center is available on My Support.

4.1 Packaging and delivery information

The documentation for Archive Center includes the following:

Archive Center 22.4 Release Notes 7

• Installation Guide (Windows and Linux)

• Upgrade Guide from Archive Center 22.3 to Archive Center 22.4 (Windows and Linux)

• Administration Guide

• Scenario Configuration Guide

• Cluster Installation Guide

• Microsoft Azure Installation and Configuration Guide

• Amazon S3 Installation and Configuration Guide

• Google Cloud Storage Installation and Configuration Guide

• HCP Installation and Configuration Guide

• EMC Centera Installation and Configuration Guide

• Dell EMC Elastic Cloud Installation and Configuration Guide

• Compliant File System Installation and Configuration Guide

• STORM Configuration Guide

• CMIS Cookbook

To view or download the documentation:

1. Go to My Support Home page, click Knowledge> Product Documentation

2. In the Search the Knowledge base, type AR220400 and then click Search

Note
Other filters can also be used to search, view, and download the documentation

5 Supported environments and compatibility

This section provides details about supported platforms, systems, and versions.

5.1 Supported systems

Only the products and versions specified in the Release Notes are supported. Other versions have
not been tested and are therefore not officially supported for this version. The Release Notes contain
the definitive list of supported versions. Any other versions mentioned in the product documentation
are superseded by the versions specified in the Release Notes.

If no service pack, maintenance level, patch level or similar is explicitly mentioned for a specific
software version, OpenText supports all deliverables for this version that are released by the
manufacturer, unless explicitly stated otherwise. If details of a specific service pack, patch and
maintenance level etc. is given, then this one and all subsequent ones are supported.

Archive Center 22.4 Release Notes 8

 Archive Center Database System

Operating Processor1 Oracle234 Microsoft Microsoft Postgre SAP

System SQL Azure SQL HANA DB
Server2 SQL5

Microsoft x86-64 19c 2017 ✔ - -

Windows 12c Release 2 2019
Server 2019

Microsoft x86-64 12c Release 2 2017 ✔ – –

Windows 19c 2019
Server 2022

11
RedHat RHEL x86-64 19c - - 12 2.0 SPS 04
8.x (8.4)6 Google Cloud
2.0 SPS 05
SQL
(PostGreSQL 11,
12)
AWS RDS
(PostgreSQL 12)
Azure
PostgreSQL 12
(Flexible Server)
-
Oracle Linux x86-64 12c Release 2 - - 11
7.x6 19c 12

Oracle Linux 8.x x86-64 12c Release 2 - - 11 -

(8.3)6 19c 12

Novell Suse x86-64 12c Release 2 – – – 2.0 SPS 04

Linux
19c 2.0 SPS05
SLES 12

Novell Suse x86-64 12c Release 2 - - - 2.0 SPS 04

Linux
19c 2.0 SPS 05
SLES 15 (SP2)

1 Instruction set
2 Supported editions: Standard and Enterprise Edition; 64-bit all
3 Oracle 19c: Version 19.3.0 or later (19.x) is supported
4 Oracle 12c Release 2: Bundle Patch 12.2.0.1.190416 or later
5 Only SQL databases and SQL virtual machines are supported.
6 All minor versions of an OS major version are supported, the minor version in bracket was tested.

Archive Center 22.4 Release Notes 9

• English version of the operating system is supported only.

• Database system can be installed locally or remote.

• Operating system for database installed on a remote system is not relevant for Archive Center.

• System center supports only the installation of Archive Center, no upgrade.

Database character encoding

Oracle: Database character set must be AL32UTF8.
PostgreSQL: Database encoding must be UTF-8.
For more information, see the Installation Guides.

Oracle database
• Contact Professional Services if you want to use:
o Oracle Real Application Cluster (RAC) 12c Release 2 and 19c
o Oracle Data Guard cluster database
• Contact Customer Support if you want to use Oracle roles.
• Archive Center support for Oracle includes Client 12c and Server 12c Release 2 and 19c
(Oracle Release 19.0.0.0.0 – Production Version 19.3.0.0.0). OpenText recommends to use
the same Oracle versions on server and client side.
• Archive Center requires the database to use the default session collation. Enabling data-
bound collations is not supported (see
https://docs.oracle.com/en/database/oracle/oracle-database/12.2/nlspg/linguistic-sorting-
and-matching.html#GUID-7E70C5D5-82E1-4BA6-8DF8-01E365B202C2).

SAP HANA database

SAP HANA database requires additional tuning steps when Single Instance Archiving (SIA) is in use.
For tuning instructions, see the Knowledge Base article
https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0531923.

Notes
• SAP recommends that the SAP HANA database must run on a dedicated host
without any OpenText software installed.
• SAP HANA 2.0 system can now be installed in multiple-container mode, which
means it can contain multitenant database containers (MDC).

Support for SAP HANA HSR

Note: Archive Center does not support the automatic failover. Instead, you can start using the HSR
feature by configuring the database connection and doing a manual switch.

• Connect Archive Center directly to the primary database.

• In case of a failure of the primary database, reconfigure the Archive Center connection to the
secondary database.

Archive Center 22.4 Release Notes 10

As it is a synchronized copy, the secondary database has the same status as the primary (before
failure).

Support for Microsoft SQL Server <Always On>

Archive Center supports the automatic failover and the following variant of Always On for MS SQL
2019: AlwaysOn Availability Group (AG) in the sync flavor

Runtime environment
Application Server: Apache Tomcat 9.0.x (64-bit)

Apache Tomcat 8.5.x (64-bit)

Note
Use of OpenJDK 11 requires Apache Tomcat 8.5.23 or later
versions.

Tomcat 9.0.67 is not recommended to be used

Java environment: OpenJDK 11 JDK (64-bit)

Oracle JDK 11 JDK (64-bit)

Notes
If you use Open JDK 11 to install Archive Center 22.4 then set the
JAVA_HOME path in the System Environment Variable.

You can download supported OpenJDK on https://adoptium.net/.

If you use other distributions, then it needs to be confirmed that
these distributions are identical to the above distribution.
You can download archived versions of OpenJDK on
https://adoptium.net/temurin/archive/?version=11.

Windows: Microsoft Visual C++ Redistributable for Visual Studio 2017 must be installed.
You can download it on https://support.microsoft.com/en-us/topic/the-latest-
supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0.

Supported virtualization software

OpenText products are supported for use with certain combinations and releases of server operating
systems, database systems, application servers, web servers, directory services, SSO, etc. as listed
in respective release notes. The supported combination of 3rd-party software may be installed on
physical or virtual hosts. Customers that choose to use a virtual environment are encouraged to select

Archive Center 22.4 Release Notes 11

a virtualization platform intended for production systems and known to be fully supported by the 3rd-
party software vendors. Virtualization can be used on-premise as well as in cloud environments.
Microsoft Azure, Amazon AWS and Google Cloud Platform (GCP) are supported public cloud
platforms. Product release notes might contain additional information such as the support of cloud
platform specific services or guidelines on how to use our software on respective cloud platform.

Note that OpenText products are resource intensive solutions and will require at least the same
amount of resources in a virtual environment as it would in a physical environment. Therefore,
additional resource scaling may be required to maintain the same level of performance in a virtual
environment as observed in physical environments. Static or committed resources within a virtual
environment are typically needed for performance sensitive scenarios. If a large volume of data is
being transferred, e.g., very large file upload, the customer should make sure network bandwidth and
latency SLAs are in consideration prior to production level deployments. Additionally, use of specific
cloud storage technology should be cross-referenced with individual product release notes.

As OpenText may not be fully aware of all aspect of public cloud administration needs, customers are
expected to provide specific public cloud expertise to navigate such administration and configuration
responsibilities. If an issue is encountered relating to the normal operation of an OpenText product
whilst running within a virtualized environment, OpenText Customer Support is only obligated to
attempt to reproduce the issue on the same base operating system. If the issue cannot be reproduced
on the same base operating system, OpenText Customer Support will request that the issue be
referred to the vendor of the virtualization software for further investigation.

For questions about installation, sizing, storage, backup, monitoring, integration into the on-premises
network, contact OpenText Professional Services.

5.1.7.1 Microsoft Azure

The Microsoft Azure cloud platform offers Microsoft Azure Virtual Machine services that offer an
Infrastructure as a Service (IaaS) platform. Archive Center supports Azure Virtual Machines (IaaS) as
well as Microsoft Kubernetes Services (AKS) for containerized deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with connections
to the on-premises customer network.

5.1.7.2 Amazon Web Services (AWS)

The Amazon Web Services cloud platform offers Virtual Machine services that offer an Infrastructure
as a Service (IaaS) platform. Archive Center supports Amazon’s Virtual Machines (which includes
support for the Amazon hypervisor, AWS Nitro) as well as the Amazon Elastic Kubernetes Service
(EKS) for containerized deployments.

The IaaS platform allows deploying various scenarios, including hybrid deployments with connections
to the on-premises customer network.

5.1.7.3 Google Cloud Platform (GCP)

The Google Cloud Platform offers Virtual Machine services that offer an Infrastructure as a Service
(IaaS) platform. Archive Center supports GCP’s Virtual Machines as well as the Google Kubernetes
Engine (GKE) for containerized deployments.

Archive Center 22.4 Release Notes 12

The IaaS platform allows deploying various scenarios, including hybrid deployments with connections
to the on-premises customer network.
5.2 Archive Center Application Layer
Archive Center Application Layer (including ILM) is not released for use with:

• SAP HANA DB

• Archive Cache Server

• Remote Standby Server and Known Server

• ISO pool type for collections

Note
gzip request content encoding (http setting: compression) is not supported with ILM.

Supported browsers for Archive Center Application Layer

To use Archive Center Web Applications, the following desktop web browsers are supported:

• Chrome

• Firefox

• Safari
• Microsoft Edge

5.3 High availability deployments

High availability deployments require certification by OpenText Professional Services to be supported
by OpenText Product Support. This exercise includes but is not limited to, sizing, performance tuning,
optimizing configurations and deployment of 3rd party components (like load balancers). Contact
OpenText Professional Services at [email protected] to certify Archive Center cluster.

To achieve high availability with Archive Center (including Application Layer), there are several options
possible:

• Virtualization, for example VMware HA (high availability)

• Active-Passive cluster (OS or 3rd-party)
• Active-Active cluster

Notes
• Running a Remote Standby Server on an active-passive or active-active
cluster is not supported.
• TLS v1.3 is not supported in cluster environment.
• volck -X is not supported on a cluster environment.

Archive Center 22.4 Release Notes 13

 Active-active cluster
If Archive Center runs as an active-active cluster, there are some topics that are particularly important
or different compared to a single node installation.

• All nodes must run on the same operating system and OS major version.

• A cluster must not be deployed in a WAN. Cluster requires low network latency.

• HDSK pool and SAN storage as storage platform, except for disk buffers, are not supported.

• Container storage (ISO) is not supported.

• Timestamps are not supported.

• Remote standby scenario is not supported.

• Archive Cache Server write-back mode is not supported.

• Attribute migration Job must be finished before cluster activation.

• Volume migration is not supported.

• Contact OpenText Professional Service for support of:

• Running Document Pipelines on a cluster node

• Archive Center File Share

• CMIS Document Pipeline

• AFP feature

Note
You must take care when using an active-active cluster and virtualization
technologies. Virtualization features can influence the timing behavior. Any
influence that results in a delay of the network communication must be avoided on
an Archive Center node while it is actively used in a cluster.

For more information about active-active cluster related topics, see the Cluster Installation Guide.

In the Administration Guide the marker Cluster topic is used to indicate deviations of an active-active
cluster installation.

5.4 Archive Cache Server

Archive Cache Server supports the same operating systems as Archive Center. Archive Cache Server
does not include the Archive Center Application Layer.

Microsoft Windows only:

Subfolders below Archive Server Cache paths must not be used as cache path.

Archive Center 22.4 Release Notes 14

5.5 Administration Client
Prerequisites
• Microsoft Management Console 3.0

• Microsoft .NET Framework 4.6.2 or later, up to 4.8

Only the MMC mode “User mode – limited access, single window” is supported. This mode is pre-
selected by the installation.

Supported systems
Administration Client supports the same operating systems as Archive Center and Windows 11.
Administration Client does not include the Archive Center Application Layer.

5.6 Remote Standby Server

Remote Standby Server and original server must use the same Archive Center version and patch
level.

Note
Remote Standby scenarios are not supported for archives that are used within
Enterprise Library Services, that is archives that are used to host records and are
referenced within Content Server.

5.7 Archive Center File Share Archiving

File Share Archiving is only released for Microsoft Windows environments.

Note
Archive Center only evaluates «allow» ACLs (access control lists) on the file share,
«deny» permissions are ignored.
This means: «allow» permission for everyone, and «deny» permission for a dedicated
user is not supported.

To support the configuration mentioned above, configure the «allow» permission for every single user
explicitly.

5.8 Storage platforms

For supported storage systems, see the Archive Center 22.4 Storage Platforms Release Notes. Use
of storage systems can require consulting by OpenText Professional Services or hardware vendors.

5.9 Archive Server API

Archive Server API (ArchiveLink) version 22.4 is compatible with Archive Center 22.4.

In IPv6 environments, the following environment variable must be set for a client
application using the API: DSH_USE_IPV6=yes

Archive Center 22.4 Release Notes 15

 Caution

The migrate call must not be used, if the source and the target pool share the same disk
buffer. (Ref: AS-17377).

5.10 Supported timestamp providers

Supported standard: RFC 3161/IETF Time-Stamp Protocol

Hash algorithms supported by Archive Center: RIPEMD-160, SHA-256, SHA-512. You can only use
hash algorithms that are also supported by the timestamp provider.

Timestamp provider Address Timestamps via

Internet for ArchiSig

Utimaco (Formerly https://utimaco.com/ x

Exceet)

Quovadis http://www.quovadisglobal.ch/ x

Keyon true-Sign https://keyon.ch/ Not applicable

Notes:

• Utimaco, Quovadis Timestamp Server are for use with Archisig only.
• TS_HASHALG2 must be empty for Utimaco Timestamp Server.
• exceet Timestamp Server cannot be monitored through Monitor Server.
• In regards to internal used timestamp certificates, see
https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0595647.

5.11 Microsoft SQL Server only: write jobs

Writing a document or component into the disk buffer creates an entry in the table ds_job. Each entry
has a unique sequence, called job number (jobno). The maximum job number is 2 31-1. When the
maximum is reached, archiving is no longer possible.

The current configuration of the Microsoft SQL Server does not allow to recycle job numbers.

To check your current job number in use, run the following SQL statement:

SELECT ROUND(CAST(((2147483647 - max(jobno)) * 100.0 / 2147483647) AS FLOAT), 4)

AS PercentageFree, (2147483647 - max(jobno)) as IdsFree from ds_job;

If PercentageFree is less than 10 percent, contact OpenText Customer Support, and they will assist
you to reorganize the job numbers.

Archive Center 22.4 Release Notes 16

5.12 Recommendations and restrictions
General hints
Archive Center host name
See “Renaming an Archive Server host” on
https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0486244.

Time settings
All computers (servers, clients and storage systems) must use a central time server. Times returned
by Archive Center are in UTC (coordinated universal time).

IPv6 support
IPv6 addresses in place of host names are not supported. It must be ensured that host names are
resolved to IPv6 addresses.

Component name
The component name is treated as binary data. The length is limited to 255 characters (170
characters for Oracle or SAP Hana DB). Unicode characters are supported.

Some characters are not permitted as part of component names for documents in Archive Center. For
more information, see “Forbidden characters for filenames” on
https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0508303

Trailing blanks are not allowed for component names.

Volume migration
• Remote Volume Migration is no longer supported.

• Volume migration is not supported with SAP HANA DB and PostgreSQL.

Retention
Event-based retention is not supported for:

• ArchiveLink scenarios

• ECMPush
• AFP files

The maximum supported retention is 9999-12-31.

Archive Center configuration parameters

Adding new configuration variables in Administration Client under OpenText Archive Center >
Configuration is not supported.

Archive Center 22.4 Release Notes 17

ArchiSig
The dsReHashTree tool is not supported.

Command line tools

Command line tools require loading the Archive Server environment first.

Under Linux, run <OT install AS>/bin/profile.

Under Windows, open a command line window, and then run <OT install AS>\bin\profile.bat.

CMIS datetime properties

You can specify datetime properties with custom date formats in the CMIS pipeline.

Refer to the API reference installed at

“<CMIS Pipeline Install directory>\support\dtaccmis-schema.jar",
For example: “C:\Program Files\OpenText\Document Pipeline CMIS 16.2.0\support\dtaccmis-
schema.jar”

Note
Linux-like timestamps as datetime format are no longer supported.

Use of 3rd-party monitoring products

This paragraph addresses support provided by OpenText for its OpenText Archive Center software
running with 3rd-party monitoring products.

Monitoring tools are expected to be transparent for the Archive Center software. For customers who
have a support agreement, OpenText will use reasonable efforts to investigate potential issues with
OpenText software running with 3rd party monitoring tools. As part of that investigation, OpenText may
require that the issue be reproduced independently from the monitoring products. Where issues are
confirmed to be unrelated to the monitoring software, OpenText will support its software in a manner
that is consistent with support provided when that software is not running in such an environment.

Antivirus software
To archive virus-free documents, you must protect the documents from viruses before archiving.
Archive Center does not perform any checks for viruses. To ensure error-free work of Archive Center,
locations where documents are stored temporarily – like disk buffer partitions, cache partitions, and
Document Pipeline directories – must not be scanned by any antivirus software while Archive Center
is using them.

Also, at no time antivirus software must kill any of the processes belonging to a running archive server
(see “spawncmd status”). If this happens, contact your antivirus software vendor to get updated virus
signature files so the OpenText processes are not terminated by the antivirus software.

Archive Center 22.4 Release Notes 18

 Multi-tenancy
Multi-tenant deployment on premises is not supported.

Storage quotas
Quotas imposed by the operating system on storage platforms are not supported.

This does not apply to quotas imposed by the storage system itself. Storage systems with quotas
must behave like a normal disk partition.

ISO image size

Recommended size for ISO images is 4 GB. Maximum supported size for ISO images is 10 GB.

Maximum number of volumes

The maximum number of volumes supported by STORM is 65’000.

The maximum number of volumes per single file device type (VI) is 256.

Support for volume migration using VMIG is deprecated

Release version 22.3 was the last release to support volume migration using VMIG. Shadow pool is
recommended for better performance instead of VMIG.

DocID with ‘AFP’ in the ID string

DocId with ‘AFP’ in the ID string is not allowed outside of the AFP scenario. The issue is detailed in
AS-20615 in Known issues section.

Migration via Document Import (dstools – volck) can lead to data loss
In the past, Archive Center migrations to new versions or new environments have been performed via
document import (dstools- volck) from storage systems. Migration via Document Import is no longer
supported as this method can lead to data loss. For more information, see the
https://support.opentext.com/kb?id=kb_article_view&sysparm_article=KB0811105.

5.13 OpenText product compatibility

This section provides details about which versions of other OpenText products are compatible with
this release of Archive Center 22.4.

Note
For the latest compatibility information for OpenText products, refer to the
Product Compatibility Matrix (https://knowledge.opentext.com/go/matrix).

Archive Center 22.4 Release Notes 19

5.14 Language support
Archive Center is currently localized in the following languages. Additional languages may be
available in future releases.

Component EN DE JA FR IT ZH ES

Archive Center 22.4 B

UI = user interface only

B = both user interface and online help

Archive Center 22.4 Release Notes 20

6 Archive Center hardware recommendation
Minimal hardware requirements for installations of Archive Center in production environments using a
local database:

Archive Center host 64-bit hardware

Memory Minimum 8 GB; recommended 16 GB

CPUs At least 4 cores

Important for Single Instance Archiving, compression, encryption,

creation of ISO images: Provide more CPU power/memory.

Min. hard disk requirement 1 TB

Several multiple partitions
All disks must be mirrored, for example Raid1, Raid5.

Typically, Archive Center performance depends on disk I/O. A fast

disk I/O system is mandatory for high volume archiving.

Network Minimum 1 GB Ethernet

If 100 kB documents must be ingested within 10 hours onto a NAS/CAS storage system, the
environment recommended above can be able to ingest 1 million documents per day (10 hours). Note
that the numbers can vary depending on document types, compression rates, encryption, or other
parameters.

7 Fixed issues
This section provides information about past issues that have been fixed in this release.

Issue number Issue description

AS-20222 OTCS Ticket 4656699: Document Pipelines fail to send to Notification Server
through SSL.
AS-20261 Archive Center 20.2: Internal error when exporting/downloading bulk documents
more than 1000 documents from CMIS UI.
AS-15620 SAP system connection: Feedback user password is restricted to 15
characters.
AS-18235 Enterprise Library/CMIS/ILM records not reliably recognized in cluster.

21
8 Known issues
The following known issues exist in this release.

8.1 Archive Server

Comp Issue Description

AC 1781 AutoDelete does not delete CMIS folder for AFP documents.

AC 1704 Archive Center 16.2 and OTDS 16.2.2: create license stub not possible.

AC 1112 SAP HANA DB: execution of DSSchema.sql fails.

AC 1044 Export/Import using SAP HANA DB Studio not supported.

AC 982 Cluster node names must not exceed 15 characters.

AC 936 Number of threads for dsHdskRM must be set to one (=1).

AC 704 Archiving for Content Sever and Volume Migration cannot use Write-Thru
Pools as target.

AS 17377 The migrate call must not be used, if the source and the target pool share the
same disk buffer.

AS 17333 AutoDelete job does not work for single instance archiving (SIA).

AS 17267 Cluster: Changes to known archives are not propagated

(SYS_REFRESH_ARCHIVE does not work on cluster). Updating can be done
by removing and re-adding known host to the cluster.

AS 16314 Remote standby not supported for collections with retention option “Propagate
to storage”=Off.

AS 16307 Document option to allow changes by privileged users is not set by dsTools
import.

AS 15981 Cluster: Copy/Move to different pool is not released using Archive Link migrate
call.

AS 15923 Big component (BIGSIZE configured) cannot be timestamped.

AS 15895 Client-side timestamps are not supported for big components.

AS 15761 Cluster: Import and export of buffer volumes is not supported for Cluster
deployments.
AS 15759 Import and export of buffer volumes is not supported for Cluster deployments.

AS 15601 Cluster: If a new notification is created in MMC on a dedicated cluster node

then the notifSrvr process must be restarted on each node to activate the
notification.

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AS 15595 Calling dshdsk with a missing volume will result in success. Nevertheless,
errors are logged.
AS 15392 Write Jobs used for Generalized Storage cannot be stopped.

AS 15366 Solution registry agent cannot be used for Archive Center using PostgreSQL
database.
AS 14546 Job SYS_MIGRATE_ATTRIBUTES will fail if there are documents with no
Archive Id.
AS 14465 Import and export of buffer volumes is not supported for Cluster deployments.

AS 15573 dsLateSig is not supported for Cluster deployments.

AS 10246 Timestamp verification for decomposed emails is not possible.

AS 7814 After deleting a shadow pool, the application server must be restarted.

AS 7684 Delayed archiving should not be used for Archives with shadow pool.

AC 916 dsResign is not supported.

AC 2988 Cluster: Utility "Reassign work of Node" is non functional.

AC 2350 Installation fails if Tomcat Run As user has notation

[email protected] and the "domain" part does not match the
"domain" of notation domain\username in ActiveDirectory.
AC 2313 In Access Interface if date is not set it is displayed as 1.1.1970.

AS 17678 dsTools and volck are able to import more data as expected if EMC Buckets
have the same PEA File. Create for each needed volume a separate Bucket
and also dedicated PEA File to solve this issue.
AS 17669 dsPurgeVol does not delete ISOs from EMC ECS even that the output is OK,
but in the log there is the error "Wrong parameter detected" mentioned. The
ISO needs to be deleted manually afterwards.
AS 18209 verifyAts.exe wrongly parsing expiry dates for Exceet RSASSA-PSS
certificates and displays them not correct.
AC 3869 Node recovery util cannot be used.

AS 18054 dsGs hangs when copying docs to different volume on same storage with 5
threads for S3/HCP/Azure. To avoid the issue make sure than number of
threads for dsGs is smaller than number of sessions.
AC 3617 If a component is imported by dsTools in quick mode (option -q) the first
attempt to retrieve such component fails with error.
AS 17463 Move of document by migrate to different archive or storage tier ignored if still
in diskbuffer.
AS 17377 Move of document by migrate to different storage tier ignored if both pools
share same diskbuffer.
AS 17312 With the new ability to use an S3 connection for multiple volumes, it's possible
to also create a volume referencing the actual base directory. While this
operation succeeds, the volume's root directory then includes the root directory

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 of any volume using the same connection with a top-level folder. This leads to
errors.
AC 3041 Cluster: utility "Reassign work to other node" can break the remaining node if
archisig is used.
AC 3737 Export-to-Cloud: Cannot handle a file called toc file in keystore.

AS 18256 Dinfo - Different results on Windows and Linux for retention dates beyond year
3000.
AS 18876 Patch FAR-1620-002 removes system variable ECM_DP_FSA_JAVA_HOME

AS 18998 iso9660.log and backup_proto log files are written in <tomcat> directory not into
ECM_LOG_DIR
AS 19550 dsHdskRm.log grows unlimited

AS 19707 Archive Center 16.2 is not able to update component when the version is higher
than 1000.

AS 23023 Free storage calculation for AWS S3/Nutanix S3: Volume size limit for Archive
Server is 8 TB

AS 25732 AC 23.2 Install without "Execute SQL script" - DSSchema.sql is empty

AS 20615 DocId with ‘AFP’ in the ID string is not allowed outside of the AFP scenario.
The docId with ‘AFP’ in the ID string looks like an AFP docId, which is
applicable just to correct AFP documents i.e., MDF (multi-document files), but
fails for usual documents.

8.2 Archive Center Application Layer and CMIS API

Ensure that the OTDS user partition in OTDS, where the user comes from, belongs to the
corresponding resource in OTDS.

Comp Issue Description

AC 4230 CMIS: Upload of files that are larger than 2 GiB is not supported if the
content length is not set.
AC 1158 Web applications Access and MyArchive: export fails if documents with the
same filename exist.
Work-around: Export in EDRM format.
AC 1044 Export/Import using SAP HANA DB Studio not supported.

AC 704 Archiving for Content Sever and Volume Migration cannot use Write-Thru
Pools as target.
AS 17387 CMIS: Selecting of a specific version including the latest version is not
supported
AC 667 ECMPush cannot be used for documents within CMIS directories with
starting blank.
AC 664 Documents ingested via the file share data source cannot be propagated to
Content Server.

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AC 3043 CMIS Date filters are not working in case of internal field mappings of type
date/datetime.
AC 2227 AFP business document not processed in Pipeline due to
SAXParseException. Problem is a property value contains the Unicode 0x0
character. This is not allowed in XML.
AC 1266 In order to activate a full-blown SSL scenario for far variable
FSA.CMIS_HOST must be set to the fully qualified hostname (as localhost is
no longer permitted for SSL).
The xpwd feature used for authentication of CMIS request on proxy does not
work if call is not submitted by localhost.
AS 16607 Date time search not supported for CMIS custom types.

AS 16503 / must not be used in cmis:name.

AS 15969 MS SQL: Tagging is not possible with double byte characters in tag name.

AS 15868 CMIS API: IN_TREE query not supported.

AS 17387 If the latest version of a document is deleted, the document is still queryable
when doing a "Search all versions" but not when doing a "Search only recent
versions".
Workaround: After deleting the latest version of a document, editing the
properties of the document in CMIS without doing any modifications (only
triggering a re-extract of the document of the indexer) the document is query-
able as "Latest Version" again.
Note: Deleting a specific version or the latest version is only possible using a
dedicated client (CMIS Workbench or any other custom written client,
accessing the CMIS Api).

8.3 Archive Cache Server

Comp Issue Description

AS 13319 Different (mixed) settings IPv4/IPv6 for Archive Cache Server and client
using the Archive Cache Server is not supported.

8.4 Administration Client

Comp Issue Description

AS 15370 Changing subnet address of one of the subnet definitions of a Cache Server
will reset the Cache Server mode to "Write Through".
AS 16500 reportArchives: Only up to 1000 volumes will be included to the report.

AC 1624 Deletion of archives used for a collection must not be done.

AS 18633 List and refresh some ADMC objects failed when changing the one node to
another node in SQL 2017 Always on feature.

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AS 19809 OTCS Ticket 4641954: ADMC Call of the Export to Cloud job does not work with
Keystore passwords containing special characters.
AS 19783 OTCS Ticket 4641954: ADMC Call of the Export to Cloud job logs passwords in
clear text in the logfiles.

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9 Contact information
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Disclaimer
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Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However, Open Text Corporation and its affiliates accept
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