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all are good for students about there studies

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23 views2 pages

Assignments

all are good for students about there studies

Uploaded by

7nb4bfm46g
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SCRIPT

Hello,

Good morning/ Good afternoon. How are you doing today?


This is
from Currys. Actualy we are running a promotion on this timgrana
ing you mobile and im nan contral we are runion discount in fre upgradation.

Major question:
1. Could: Please Confirm me which mobil phone are you using right now? best Device/Phone according to your
phone.
Dess Devit you confirmim which phone are you using you will suggest you the
2. Are you in a contract or is that pay as you go?
Reason: Because if you confima you are in a contract or not than we will upgrade your Contract and you don't
have to pay any upgradation fee.
6. How much top up in a g mo this tomer have on device)
3. How much you are paying monthly? (if on contract)
5. Which network you are using right now?
Reason: if you confirm me which network are you using than we will provide you the benefits just like Unlimited
Calls, Unlimited Text Massages, Unlimited Internet according to your Network.

Deal:
Okay I have a really beneficial / great deal for you. I can provide you
phone
with unlimited calls, unlimited text msgs, unlimited internet and 500 international minutes within
pounds.

Benefits:
1. You will be getting unlimited calls, text massage's and unlimited internet with 500 international minutes.
2. We will be providing you 15 days of trial period for your satisfaction. If you get satisfied with the service
you can sign up the contract and if you will not be satisfied you can simply cancel out the contract within
15 days without any cancellation charges.
3. (Only in case to convince the customer and use this rebuttal Secondary) You will also be getting 1 year
free insurance plan that means any accidental lose or damage to the phone you will be getting a new
device without any extra charges.
4. (In a scenario of what about previous contract) The thing is, we are not providing don have tet we our
pre our Dono you Just have at matmen you
new phone.
5. (If the customer says how can I believe that you are calling from Curry's or it's not me your aman to our siding
you are rogrding the dedi you ut rovideo
up gradation criteria, and insurance plan at your email address and you can go through it and can have a clear
image of what I am offering you.
5. (Where you guy's located) We are based at One Portal Way London, post code is
W36RS

If Customers are Not interested:


1. Could you please confirm me is there any specific reason that you decided, you are not interested or
you don't need to go for the deal. If you confirm me what's your actually concern regarding the deal than
i will More than happy to assist you in a better way.
2. Sir/Mam if you just give me a short moment than i will explain to you regarding the deals it might be
beneficial for you so just provide me your precious couple of minutes. i really appreciate it.

Networks:

1. Three
2. EE
3. Vodafone
4. Giff Gaff
5. ID Mobile
6. Virgin media
7. Tesco Mobile
8. Bt Mobile
9. Sky
10. Lyca and Libara
11. 02

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