OCC1
OCC1
ORAL COMMUNICATION
IN CONTEXT
1st Semester A.Y. 2024-2025
LESSON
OBJECTIVES
At the end of the lesson, you shall have:
02 Nature of
Communication
03 Process of
Communication
04 Models of
Communication
COMMUNICATION
Communication is all about expressing a
message to an audience through any medium,
be it spoken, written, gestured, or illustrated.
Based on Style/Purpose
Formal
Informal
Formal Communication
it is a communication in which information
flows through proper and pre-defined
solutions
it follows a hierarchical chain that is generally
established by an organization
Informal Communication
it is multidimensional communication that
flows freely in an organization without any
restraint of predefined channels or routes
it is comparatively very quick and relational
The process begins with a concept in the source's mind. This concept is then
encoded into a message using symbols and sent to the destination. The destination
must decode and interpret these symbols to reconstruct the original concept.
The model highlights that both the Communicator and Receiver are influenced by their primary social
groups within a larger social system. Communication is a two-way process, with both parties being
interdependent and connected through feedback. The model emphasizes that neither the Communicator
nor the Receiver operates in isolation, but rather within a broader social context.
Primary groups are close-knit social circles, like family or close friends, that strongly influence the behavior
and attitudes of their members. In the communication model, these groups shape how both the
Communicator and Receiver send, receive, and interpret messages within the broader social system.
The Transaction Model of communication offers a more comprehensive understanding of context compared
to the Interaction Model, which primarily focuses on message transmission and reception. The Transaction
Model recognizes that communication shapes realities and must account for contextual influences beyond a
single interaction.