Adic Scalar UsersGuide
Adic Scalar UsersGuide
www.adic.com
Copyright © 2002-2005 ADIC
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2 Description 3
Drive Support and Related Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Door Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Library Controller (Library Control Path only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Management Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Storage Networking Controllers (SNCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Drive Modules and Filler Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Robotic System and Barcode Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Tape Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Slot Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Drive Module Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Host Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Native Fibre Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
SCSI Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6 Getting Information 47
Viewing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Getting Library Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Getting Firmware and Serial Number Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Getting Sensor Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Getting Slot Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Getting Tape Cartridge Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
iv Contents
Viewing Drive Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Getting Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Printing Logs (HyperTerminal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Getting the Command Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Getting Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Getting Drive Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Clear Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Force Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Copy Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Preserve Dump Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
vi Contents
12 Troubleshooting and Help 97
Service Action Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Operator Intervention Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Operator Information Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Interpreting Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
13 Specifications 111
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tape Cartridge Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Drive Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Allowed Tape Cartridges and Storage Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
AIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
SDLT/DLT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
LTO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Be sure to read all operating instructions in this manual and in the System, Safety, and
Note
Regulatory Information Guide before operating this product.
This guide contains information and instructions necessary for the normal operation and management of
the Scalar 100 library. This guide is intended for system administrators, operators, or anyone interested in
learning about or using the Scalar 100.
Indicates important information that helps you make better use of your system.
Note
Release Notes are also available for this product. The Release Notes describe changes
Note
to your system or firmware since the last release, provide compatibility information, and
discuss any known issues and workarounds. The Release Notes can be found in the
product box or at www.adic.com/manuals.
The library supports many different drive types and, depending on the type of drive, can contain up to eight
drives. There is a mailbox on the front door for inserting and removing tapes. In addition, the operator panel
on the front of the library allows you to fully control and configure your library.
There are two types of Scalar 100 libraries available: Library Control Path and Drive Control Path. Library
Control Path libraries connect the host to the library through a SCSI connection. Drive Control Path libraries
connect the host directly to the drive. Refer to Host Attachment on page 11 for more information on Library
Control Path and Drive Control Path libraries.
For specific information about your library, including data capacity and tape cartridge capacity, refer to
Specifications on page 111.
Library Control Path libraries do not support mixing different drives types. This
Note
includes different models of the same drive type. Drive Control Path libraries do
not support mixing different drive types within the same partition; however,
different generations of LTO drives can exist within the same partition. Refer to
Partitioning Your Library on page 34 for more information.
The drive type affects the tape cartridge and overall storage capacity. For specific information about your
library storage capacity and allowed tape cartridges, refer to Specifications on page 111.
With the correct drive and library firmware running, an AIT-3 library supports the Sony® AIT™ WORM
(write-once-read-many) technology, which allows for non-rewritable and non-erasable data to be written.
This technology provides extra security for your data by preventing accidental erasure.
4 Description
Front Power Switch
There are two power switches on the library: the front power switch and the rear power switch.
Turning off the front power switch removes power from the internal electronics and removes power from the
drives, but the library still contains standby power. The standby power can only be turned off by the rear
power switch. Refer to Rear Power Switch on page 7.
Door Lock
The Scalar 100 door lock protects your data from the risk of tampering and prevents unauthorized personnel
from entering the mechanical area of the Scalar 100 where serious injury could occur.
When locked, the library door can only be opened from the outside with a key. Authorized personnel are
responsible for the security of the key. When shipped, the front door is locked. The key is attached to the
back panel of the library.
Mailbox
The mailbox allows you to import and export tape cartridges without interrupting the normal operation of the
library; however, it can also be configured as additional storage slots.
There are two models of the mailbox:
• The standard mailbox has a capacity of one or two tape cartridges. (One tape cartridge for DLT/
SDLT and LTO libraries and two tape cartridges for AIT libraries.)
• The optional bulk load mailbox enables you to load multiple tape cartridges at one time.
• AIT bulk load mailboxes holds 16 tape cartridges in two magazines.
• LTO bulk load mailboxes holds 12 tape cartridges in two magazines.
• DLT/SDLT bulk load mailbox holds 10 tape cartridges in two magazines.
Operator Panel
The operator panel is an LCD screen that enables you to monitor, configure, and service your library. For
detailed information on the operator panel, refer to Using the Operator Panel on page 37.
6 Description
Figure 4 Back Panel Components of Drive Control Path Libraries
• Provides remote operation of all library operator panel functions via a Web browser.
• Allows the user to check the status of the system, firmware levels, and other useful information.
• Updates RMU, drive (LTO only), and library controller firmware.
• Supports Simple Network Management Protocol (SNMP) version 1.0 and acts as an SNMP-server,
generating SNMP traps and responding to SNMP requests.
• Supports ADIC Library Management Information Base (MIB) version 2.0.
• Detects a power loss and generates an SNMP trap for notification.
• Enables the retrieval of library logs and library, drive, and RMU diagnostic files.
• Allows RMU configuration changes such as network, users, and date/time changes.
For information on using the RMU, refer to Using the Remote Management Unit on page 89.
Internal Components
The robotic system and magazines are the key internal components of the Scalar 100.
8 Description
Every tape cartridge must have a machine and unique operator-readable barcode label attached to it. Tape
cartridges cannot have duplicate barcode labels. This barcode identifies the volume serial number (volser).
The library stores the physical location of the tape cartridge in an inventory database based on the volser.
All library or host requests reference the location of tape cartridges based off of this barcode number.
Tape Magazines
Tape cartridges are stored in removable magazines in the library. You cannot insert cartridges improperly.
The magazines only accept tape cartridges placed in the correct orientation. Once inserted, the tape
cartridges will be retained in the magazine even when the magazine is inverted and shaken lightly.
Each magazine has a fiducial barcode label at the bottom of the magazine. This label is read by the barcode
scanner during a teach process.
Slot Numbering
Every slot in the library has a distinct number that identifies it. The format is: column/magazine/slot.
The values are assigned as follows:
For reference, the location for the picker is identified as [0 @ 0] on the operator
Note
panel.
10 Description
Host Attachment
The Scalar 100 is a SCSI target device supporting communication with a host through fibre or SCSI
connections.
SCSI Connections
A library supporting SCSI connections can be connected to LTO-1 or LTO-2 drive modules via a SCSI-2
Low Voltage Differential or High Voltage Differential (LTO-1 only) SCSI bus. Both ends of the bus must be
terminated. A terminator is shipped with each library. The SCSI LTO-3 drive module is LVD only. The design
of the library allows the SCSI type (LVD or HVD) to be configured at the customer site with a switch located
on the Library Controller.
Each LTO drive module has two HD-68 connectors for attachments. (When attaching to a 1-byte host, a 1-
byte to 2-byte interposer is required.) Although the library can be attached to a wide SCSI bus, it is not a
wide SCSI device and its SCSI ID must be in the range of 0 to 7. The default SCSI ID for the library is 0.
Libraries that do not have native fibre connection capabilities can be connected to a Storage Area Network
(SAN) via an optional Storage Networking Controller (SNC), where the SNC converts either Fibre Channel
protocol or Gigabit Ethernet (GbE) protocol to parallel SCSI protocol.
Finding a Location
When positioning the library, consider the following:
• The location must provide adequate front and rear ventilation (at least two inches, the space
provided by the cabling will suffice).
• Situate the product away from heat sources such as radiators, heat registers, furnaces, or other
heat-producing appliances.
• Ensure a power source (only of the type directed in the operating instructions or as marked on the
product label) is available.
• Route the AC line cord so that it is not likely to be walked on or pinched by items placed upon or
against it, paying particular attention to the cord at the wall receptacle, and the point where the cord
exits from the product.
• Ensure that objects will not fall and liquids are not spilled into the product’s enclosure through
openings.
• Do not position in an area that will expose the unit to moisture or high temperatures or extreme low
temperatures.
• Keep the unit away from direct strong magnetic fields, excessive dust, and electronic/electrical
equipment that generate electrical noise.
• Position the unit on a firm, level surface free from vibration.
If you need to return your library, you must ship it in the original or
CAUTION equivalent packing materials or your warranty may be invalidated.
Do not move the picker assembly along the rotary axis by hand as it
CAUTION will be damaged. The picker assembly can be rotated by turning the
gear on the rotary motor by hand.
The default SCSI ID is 0 for the library controller, this default value will appear
Note
when a new main controller PCBA is installed or after a firmware update.
1 Connect the power cord to the power outlet on the rear of the library.
2 On the bottom most drive, connect a jumper cable to the top SCSI connector and then to the bottom
SCSI connector on the drive above it. Repeat this for all drives in the SCSI bus.
If you have more than two drives, split the drives between SCSI buses so that there are no more than
two drives per SCSI bus. Refer to the following steps.
AIT libraries cannot have tape drives installed in the bottom-most or top-
Note
most drive module slots.
3 Terminate the last device(s) on the SCSI bus(es) with an appropriate terminator (LVD or HVD). Refer
to Figure 6 on page 15.
The Fibre cable can be connected from the drive to a switch rather than a
Note
host.
• When the host server system is turned on, install the software, and/or driver(s) that are compatible
with the library.
• If the host server system is connected to a network, check with the system administrator before
turning off the power to the host.
• Prevent electrostatic discharge (ESD) by following proper procedures. Always use wrist-grounding
straps and anti-static mats when handling internal components.
• Make certain the host server system has an open expansion slot.
Mailbox 16 : (0x0010)
Picker 1: (0x0001)
Installing Drivers
When using Removable Storage Manager (RSM), ensure that the proper drivers for the library and drives
are installed.
Go to www.adic.com/locatedrivers for the latest device drivers and ISV device upgrades.
Installing Drivers for Microsoft Windows 2000 and Windows Server 2003 Systems
When using Microsoft® Windows® 2000 and Windows Server 2003, you must install drivers for both the
library and the tape drives.
In Windows Server 2003, the library and/or tape drive drivers may come pre-
Note
installed. If so, it will be automatically loaded for the appropriate devices.
Follow the steps below to install the Windows 2000 or Windows Server 2003 library driver:
1 Ensure the library is powered on and fully booted.
2 Connect the library to the host and then restart the host.
3 Obtain the appropriate driver. You may need to consult your service representative.
4 Start Device Manager.
5 In Device Manager, expand the Medium Changers node.
6 Right-click Unknown Medium Changer Device and select Properties.
7 On the Driver tab, select Update Driver.
This will start the Upgrade Device Driver Wizard.
8 Click Next.
9 Select Search for a suitable driver for my device. Select Next.
There are no tape drive device drivers available for LTO-2 libraries in an
Note
Windows NT 4.0 environment.
If the host server or workstation already has drivers installed, continue with
Note
the next step, otherwise, skip the next two steps.
• Verify the connection between the library and host system by making sure that the operating system
of the host server recognizes the library. In Microsoft® Windows®, this is done as follows:
• In Windows NT®: Settings > Control Panel > SCSI Devices
• In Windows 2000: Settings > Control Panel > System > Hardware > Device Manager > Tape
Drive or Medium Changers
• For continued safe operation, the recommended maximum internal ambient temperature of the rack
should not exceed 40° C.
• During installation of a rackmounted unit, do not block or otherwise restrict airflow to the power
supply front or rear vents.
• To maintain rack stability, make certain mechanical loading of the rack results in a low center of
gravity.
4 Secure the front hardware to the rear hardware by installing four screws on each side.
5 Complete the rackmount hardware installation by attaching the rear bracket to the rackmount hardware.
6 Remove the four rubber feet or casters from the bottom of the library by removing the securing screws.
9 Standing at the front of the rack, use the handles on both sides of the Scalar 100 to lift and position the
library onto the rackmount hardware.
10 Slide the library into the rack until it stops.
Both side panels are identical and can be installed on either side of the
Note
library.
4 Using a Phillips screwdriver, install the four thread-cutting screws contained in the Floor Model Kit.
5 Repeat steps 1 through 4 to install the other side panel.
6 Close the front door of the library.
7 If you are installing casters on this library, refer to Installing Casters on page 27. Otherwise, move the
library to its permanent location.
If the Scalar 100 is installed on a raised floor with forced air below, ensure that a floor cutout is beneath
the library.
Installing/Removing Drives
Drives modules need to be installed sequentially in the library and within the same partition. An empty drive
slot can not be located between two drive modules. If one of the middle drive modules is removed. The other
drives must be moved to fill the empty slot.
Follow the procedures below to install or remove a drive.
Installing a Drive
When installing drives into your library, note that drive types cannot be mixed within the library. LVD and
HVD cannot be mixed within the same partition.
If you have difficulties installing or replacing a drive, try resetting the drive and/
Note
or rebooting the library and host. Also, ensure that the new drive uses a unique
SCSI ID or Loop ID as appropriate.
Tools required:
• None
1 From the rear of the library, find the lowest available drive slot. Loosen the two thumbscrews on the filler
plate and remove the filler plate. Store the filler plate in a safe location for future use.
Note that AIT tape drives cannot be installed in the bottom-most or top-most drive slot.
2 Slide the drive module into position and tighten the two captive thumbscrews.
If you have more than two drives, when cabling the library, split the drives
Note
between SCSI buses so that there are no more than two drives per SCSI
bus. Refer to Cabling Library Control Path Libraries on page 15 for more
information.
• None
1 Take the tape drive offline (in the host software).
2 If your library is an LTO-1 HVD, prepare the library using the operator panel: Main Menu > More >
Service > Drives > Repair > Remove.
3 Loosen the two captive thumbscrews from the drive and slide the drive out using its handle.
4 Unless you are immediately replacing the drive, install the filler plate (that you removed when you
installed the drive) to the drive slot.
If you do not already have one, contact ATAC to receive a filler plate.
Note
If you have difficulties installing or replacing a drive, try resetting the drive and/
Note
or rebooting the library and host. Also, ensure that the new drive uses a unique
SCSI ID or Loop ID, as appropriate.
Note that the drive will remain off the bus until the library has set the SCSI ID or
Note
Loop ID of the drive.
• none
2 Slide the power supply into position until it mates with the power distribution PCBA and tighten the two
captive thumbscrews.
A Service Action Code (SAC) appears without taking the library offline.
Note
Refer to Service Action Codes on page 97.
Display Assembly
Connector to
Display Assembly 11/32 Nuts T20 Torx Screw
(Left Side)
1 Turn off the Scalar 100 library. (Both the front and the rear power switches.)
2 Open the library front door. Remove the tape cartridge(s) from the standard mailbox.
3 Remove the three mailbox cable clamps. Two of the cable clamps are attached to the door with #2
Phillips screws and one is attached with a 11/32 nut. Disconnect the mailbox cable harness from the
display assembly.
4 Remove the five 11/32 nuts that attach the mailbox assembly to the front door. There are two nuts on
the left side and three on the right side.
5 Remove the 11/32 nut from the bottom of the plastic cover and loosen T20 torx screw under the mailbox
door.
Connector to Multiple-Slot
Display Assembly 11/32 Nuts Mailbox Assembly
(Left Side)
1 Attach the bulk load mailbox to the door using eight 11/32 nuts.
2 Attach the cable clamps using 2 Phillips screws and one 11/32 nuts. Connect cable to the display
assembly.
3 Insert magazines and any tape cartridges in the mailbox.
Magazine
Tools required:
You can enable the partitioning feature after drives are installed and the control
Note
path feature is enabled.
Path: Main Menu > More > Setup > Library > Partitions
1 From the main menu, select More and then select Setup and then select Library. Select Partition.
2 The number of partitions appears on the panel.
3 To change the quantity of partitions, press Next until the quantity of partitions that you want displays.
Press OK.
Control Path
Control paths are logical paths into the library through which a server sends SCSI command to control the
actions of the partition. Additional control paths reduce the likelihood of a the entire library to fail if one
partition should go down.
Configuring AutoCleaning
In most configurations, drive cleaning is controlled through the host; however, if desired, the library has an
AutoClean feature that enables the library to control drive cleaning. (Host controlled drive cleaning is the
default condition.)
Drive cleaning requires cleaning cartridges to be imported into the library. (Note that cleaning cartridges are
imported differently than regular tape cartridges.) A total of three cleaning cartridges can be imported. These
cartridges are stored in fixed slots located at the top of columns 2, 4, and 5. These slots are not counted as
part of the slot capacity of the library, are not included in the report of storage elements, and are not
addressable to SCSI hosts.
As AutoClean does not require host intervention, it should only be enabled if the host application does not
or is not configured to control drive cleaning. The cleaning operation is transparent to the host application
and will only occur when a drive requests to be cleaned. The host application will get a delayed response
until the cleaning operation is complete.
AutoClean requires at least one cleaning cartridge and a communication interface to the drive with the ability
of the drive to indicate that cleaning is needed. If AutoClean is enabled, the cleaning slots will be inventoried
by touch.
Enabling/Disabling AutoClean
Use AutoClean to enable or disable the AutoClean feature. (Disabling AutoClean will stop all cleaning
inquiries to the drive.) Be sure to import cleaning cartridges into your library before enabling AutoClean.
Path: Main Menu > More > Setup > Library > AutoClean
1 From the main menu, select More. Select Setup and then select Library. Select AutoClean.
2 Select Enable or Disable to check or clear the box.
A checked box indicates AutoClean is enabled.
3 Select OK.
In the following graphic, shaded areas are for reference only. Your screen may
Note
differ depending on the configuration and type of media installed in your library.
For example, the operator panel below displays an LTO library with a bulk load
mailbox.
• Library name
• Media type (Although the media type appears, the drive type is not. For example, DLT appears for
SDLT-320 libraries.)
• ONLINE/OFFLINE status
• Status or attention messages
• Current day of the week, date (month/day/year), and time
Indicator Description
Drive Present If a tape drive is present (in the drive module), the drive area is
outlined.
Power On If the tape drive is turned on, the Power On indicator appears.
Cleaning Required If the tape drive cleaning is required, the Cleaning Required indicator
appears.
Indicator Description
Error Code (LTO If a drive error condition exists, an error code appears. All errors are
drives only) preceded by the character “!” followed by the drive error code. “!...”
indicates drive failures detected by the library and the drive is not
capable of reporting the error.
Write Protect If the tape is write protected, the Write Protect indicator appears.
Indicator Description
*Please call ATAC for assistance in interpreting these errors as they may be caused by erroneous signals from the drive.
All This indicator appears if the mailbox is locked. The mailbox can be
locked by either of the following conditions.
• The host issues a PREVENT/ALLOW MEDIUM REMOVAL SCSI
command and locks the mailbox
• The Scalar 100 is accessing a mailbox slot.
• The mailbox has been configured as all storage.
All These indicators are displayed on screen for the six mailbox states.
• State 1: The mailbox door is closed. Any cartridge in the mailbox has
been inventoried.
• State 2: The mailbox door is partially open. Any cartridge in the
mailbox has previously been inventoried.
• State 3: The mailbox door is fully opened. Any cartridge in the
mailbox has previously been inventoried. You can now insert a
cartridge to be imported.
• State 4: The mailbox door is closed. A cartridge has been exported
and has not been removed.
• State 5: The mailbox door is partially open. A cartridge has been
exported and has not been removed.
• State 6: The mailbox door is fully open. A cartridge has been
exported and has not been removed. While in this state, you can
remove an exported cartridge.
AIT These indicators are displayed on screen for all types of front door
panel storage.
• Type 1: A mailbox indicator showing a cartridge indicated by the
black slot. A total of 16 slots are available with 8 slots in each
magazine.
• Type 2: A two slot mailbox indicator.
• Type 3: A continuous storage indicator. A total of 8 slots per
magazine are available.
DLT/SDLT These indicators are displayed on screen for all types of front door
panel storage.
• Type 1: A mailbox indicator showing a cartridge indicated by the
black slot. A total of 10 slots are available.
• Type 2: A single slot mailbox indicator.
• Type 3: A continuous storage indicator. A total of 10 slots are
available.
LTO These indicators are displayed on screen for all types of front door
panel storage.
• Type 1: A mailbox indicator showing a cartridge indicated by the
black slot. A total of 12 slots are available with six slots in each
magazine.
• Type 2: A single slot mailbox indicator.
• Type 3: A continuous storage indicator. A total of 12 slots are
available with six slots in each magazine.
Menu Guidelines
All menus and resulting options are grouped according to function. Some options are followed by special
characters. The special characters include:
Pressing More displays additional options. Back returns you to the initial screen.
• From the main menu, select Status and then select Library. Select System.
The library information appears. Refer to Table 4 on page 47 for information on each of these fields.
All application and boot code entries should be of the same version and at
Note
the highest level.
48 Getting Information
Getting Sensor Information
Use Sensors to view library sensor status. This option displays the real time status of the sensors in the
library.
Path: Main Menu > More > Service > Library > Diags > Sensors
• From the main menu, select Service and then select Library. Select Diags and then Sensors.
The Sensors dialog box appears, with the following information:
Total Puts 0000000 to 9999999 Indicates the total number of put operations.
Put Retries 0000000 to 9999999 Indicates the number of put retry operations.
Get Retries 0000000 to 9999999 Indicates the number of get retry operations.
X-POS GET 00000000 to Indicates the rotary position the picker uses to
99999999 retrieve a tape cartridge from the selected
slot.
Y-POS GET 00000000 to Indicates the vertical position the picker uses
99999999 to retrieve a tape cartridge from the selected
slot.
50 Getting Information
Table 5 Available Slot Information
X-POS PUT 00000000 to Indicates the rotary position the picker uses to
99999999 insert a tape cartridge into the selected slot.
Y-POS PUT 00000000 to Indicates the vertical position the picker uses
99999999 to insert a tape cartridge into the selected slot.
1 From the main menu, select Status and then select Library. Select Slot.
The Slot dialog box appears.
2 With Select Column selected, press Change Column until the arrow points to the column that contains
the target slot. Press Next.
If you select the drive column, no slot or magazine parameters are available. The menu will revert from
the drive parameter back to the change column parameter.
3 With Magazine selected, select Change Magazine until the arrow points to the target magazine. Press
Next.
4 With Slot selected, press Change Slot until the arrow points to the target slot.
The Select TARGET line displays the target slot. For example, the display below has slot 5C5 selected
as the target.
1 From the main menu, select Status and then select Library. Select Media.
The Media dialog box displays. The dialog box displays the media cartridges currently in the library by
their barcode and current location (column/magazine/row).
2 Press Select and then use the Up and Down buttons to select the media cartridge.
3 Press Select.
The selected media cartridge’s information appears.
52 Getting Information
Table 7 Available Drive Information
Type AIT, AIT-3, LTO, IBM The type of drive currently selected.
LTO-2, LTO-3, DLT,
DLT 8000, SDLT,
SDLT320, SDLT600
1 From the main menu, select Status and then select Drives.
The Drive information appears.
2 To view a different drive, select Change Drive.
The new target drive’s information is automatically displayed.
Getting Logs
Logs provides access to the available logs, which include the command, error, and drive logs. You can view
the logs on the operator panel or print the logs by sending them to a serial port.
These logs are also available through the Remote Management Unit (RMU).
These logs are also available as diagnostic files through the RMU. If the RMU
Note
is used, you do not need a serial connection.
1 Connect straight through the serial cable from the host to the serial port located on the library controller.
(A null modem cable will not work in this procedure.)
2 Start HyperTerminal and configure it with the following parameters:
54 Getting Information
2 Using Change Drive, select the drive whose log you want to view.
3 Select OK.
The drive log contains:
• Num (0 to 9) — Error ID
• Error (0 to 9) — Error Type
• FSCI (0000 to 9999) — Fault symptom code 1
• FSC2 (0000 to 9999) — Fault symptom code 2
4 Use Next and Previous to scroll through the drive errors.
5 If you want to clear the log, or copy the log to a tape cartridge in the library, select Options.
Clear Log
This option is used to erase the current drive error log.
Path: Main Menu > Status > Logs > Drive Logs > Clear Log
1 From the main menu, select Status and then select Logs and then select Drive Logs. Select Clear
Log.
2 Press the button beneath the desired softkey.
a. Press the button beneath the OK softkey to clear the current drive error log. The Clear Drive
Error Log Response Dialog appears.
b. Press the button beneath the Cancel softkey to cancel the action.
3 Press the button beneath the OK softkey.
Force Dump
This option is used to dump a drive error log to a hyperterminal.
Path: Main Menu > Status > Logs > Drive Log > Options > Force Dump
Copy Dump
The Copy Dump option is used to copy the drive error log onto a tape cartridge. The Copy Dump option can
be accessed whether the mailbox is configured as storage or as a mailbox slot.
Path: Main Menu > Status > Logs > Drive Log > Copy Dump
1 From the main menu, select Status and then select Logs and then select Drive Log. Select Copy
Dump.
2 Perform one of the following steps:
• When there is a scratch (blank) tape cartridge in the mailbox, press the softkey under OK when the
Overwrite Dialog appears.
• When the mailbox is empty, open the mailbox. Place a scratch (blank) tape cartridge in it. Close the
mailbox. After you confirm that the tape in the mailbox should be overwritten, the copy dump begins.
• When the mailbox is configured as storage, press Cancel when the Scratch Tape Dialog appears.
Open the main door, and place a scratch tape cartridge in slot [1 A 1], which is the top slot in the
mailbox. Close the main door.
• After the door is closed, the library executes the TEACH and INVENTORY procedures. When
the TEACH and INVENTORY procedures are finished, restart the copy dump from the Options
submenu.
56 Getting Information
1 From the main menu, select Status and then select Logs and then select Drive Log. Select More and
then select Copy Dump.
2 The library sends a command to cause the drive to copy a drive dump to non-volatile memory on the
drive. A service technician can extract the information for analysis.
3 A message is posted to show that the drive dump is being saved.
1 If the library is in an ONLINE state, from the main menu, select Online/Offline.
2 Press OK. Visually confirm that the library has changed to the OFFLINE state.
Path: Main Menu > Command > Move > Move Media
1 From the main menu, select Command and then select Move. Select Move Media.
2 With Select Column selected, press Change Column until the arrow points to the source column.
Press Next.
3 With Magazine selected, select Change Magazine until the arrow points to the source magazine. Press
Next.
4 With Slot selected, press Change Slot until the arrow points to the source slot.
The Select SOURCE line displays the source slot. For example, the display below has slot 1C3
selected as the source slot.
Path: Main Menu > Command > Move > Position Picker
1 From the main menu, select Command and then select Move. Select Position Picker.
2 With Select Column selected, press Change Column until the arrow points to the target column. Press
Next.
3 With Magazine selected, select Change Magazine until the arrow points to the target magazine. Press
Next.
4 With Slot Parameter active, press Change Slot until the arrow points to the target slot.
The Select TARGET line displays the target location. For example, the display below has slot 1C3
selected as the target.
Taking Inventory
Periodically, you may need to take inventory of the tape cartridges in the library outside of the initial TEACH
and INVENTORY that occurs at startup or when the door or mailbox are opened. For example, if there is a
discrepancy between the number and location of tape cartridges in the library, you may want to take
inventory to re-establish these values. Scan Barcode allows you to take inventory of the entire library or a
specific set of tape cartridges.
3 With Magazine selected, select Change Magazine until the arrow points to the start magazine. Press
Next.
4 With Slot selected, press Change Slot until the arrow points to the start slot.
The Select START line displays the start location. For example, the display below has slot 1C1 selected
as the start location.
If the cartridge you are importing does not have a barcode label, you
CAUTION must turn on Touch-on-Init. Refer to Configuring Additional Library
Options on page 69.
Only the top slot of the mailbox can be used to import cleaning cartridges.
Note
3 Select OK.
• Setting the SCSI ID or Loop ID of the library — Remember that it is important that each ID be unique
from other SCSI devices on the SCSI bus.
• Setting the number of retries — This the number of times the library will attempt to put or get a media
cartridge before it gives an error.
Many other library characteristics are set using Config. Refer to Configuring
Note
General Characteristics on page 67 for more information.
Path: Main Menu > More > Setup > Library > Partition
1 From the main menu, select More. Select Setup and then select Library. Select Partition.
The current and new values display.
2 Use Up, Down, Next, and Yes/No to enter values in the following fields:
• Loop/SCSI ID — Sets the Loop or SCSI ID of the library. Available Loop/SCSI IDs are 0 to 7.
• Retries — Sets the number of retries. Possible values are 0 to 255.
• Parity — Enables or disables parity. Possible values are Yes and No.
• Library sign-on — Changes the library sign-on. Possible values are Scalar 100, Scalar DLT 448,
Scalar 1000, and EXB-480.
3 When finished, with Parity or Library sign-on selected, select OK.
4 The new values will not take effect until you reboot the library. If you want to reboot now, select OK. If
you want to wait, select Cancel.
Path: Main Menu > More > Setup > Utils > Config
1 From the main menu, select More. Select Setup and then select Utils. Select Config.
The Config dialog box displays.
• Backlight on — Sets the backlight on or off. Possible values are Yes or No.
• Audio on — Determines whether key stroke sounds are made when a button is pressed. Possible
values are Yes and No.
• Scan on Init — Indicates whether the library will scan all tape cartridge barcodes when the library
is booted up. Note that either Scan on Init or Touch on Init must be enabled. Possible values are
Yes or No.
• Touch on Init — Indicates whether the library picker will touch all tape cartridges when the library
is booted up. Note that either Scan on Init or Touch on Init must be enabled. Possible values are
Yes or No.
• Mailbox — Determines whether the mailbox will be used to import and export tape cartridges or if
the mailbox will be used as storage slots.
• Imprt/Exprt — Indicates the mailbox is for importing or exporting tape cartridges.
• Storage — Indicates the mailbox is for storage.
3 Select OK.
Path: Main Menu > More > Setup > Library > More > Scan Media
1 From the main menu, select More and then select Setup. Select Library and then Scan Media.
2 In the first field, indicate using Yes/No whether or not to scan the barcodes of tape cartridges in drives.
3 In the second field, use Yes/No to indicate whether or not to place the tape cartridges back into the
drives after their barcodes have been scanned.
3 Select Next.
4 Use Up and Down to pick the new SCSI ID for that drive.
The CURRENT column displays the current SCSI ID. The NEW column displays the new SCSI ID.
5 Select Next.
6 After the dialog box refreshes, the Drives with this ID shows how many other drives use the selected
SCSI ID. If it displays NONE, select OK. Otherwise, change the drive SCSI ID so that it is unique.
The library resets the SCSI IDs of the affected drives.
7 When complete, select OK.
• Use Up, Down, and Next to set the values in the DATE and TIME columns. Note that the library
uses a 24 hour clock:
• Year: The last two digits of the year.
• Month: The month number.
• Day: The day.
• Hour: The hour. Note that the library uses a 24-hour clock.
• Min: The number of minutes past the hour.
b. Select OK.
• To set or change the password:
a. Press Next to select Set/Change Password. Press Change.
b. Use Up and Next to set your four-digit, numeric password. Values are 0 to 9.
c. A confirmation dialog box displays. Select OK. On the Secure menu, select OK again.
If you are not able to unlock the library, contact ATAC for a master
Note
password.
Path: Main Menu > More > Service > Library > Firmware Update
1 From the main menu, select More. Select Service and then select Library. Select Firmware Update.
2 Using Normal/Advanced, select NORMAL or ADVANCED service.
3 Select OK.
4 If you selected NORMAL, the SACs appear. If you selected ADVANCED, you are now ready to do
advanced service to the library.
Updating Firmware
Periodically, you will need to update your library and drive firmware.
Preferred Methods
Although some of these procedures are documented here, typically the operator panel options to update
firmware are for use by support personnel. To update your library, drive (LTO only), and/or RMU firmware,
use the Remote Management Unit. Firmware may also be updated using the serial port. To get instructions,
to update firmware via the serial port, go to www.adic.com/firmware.
• If you have an LTO library, you may be able to create your own FUP tape, refer to Creating or
Erasing a FUP Tape on page 76.
• Alternatively, you can update firmware with the RMU.
1 From the main menu, select Command and then select Drives. Select Firmware Update.
2 Check to make sure the FUP tape is write-protected.
3 Place the FUP tape into slot 1A1 (the top mailbox slot). Select OK.
The library performs a TEACH and INVENTORY. The available drives and firmware levels for each
drive are displayed.
4 Select the drive(s) you want to update using Change Drive and Unselect. (All drives are automatically
selected, you must unselect the drives that you do not want to update).
Drives that will be updated are indicated with a checkmark.
5 Select OK.
The picker gets the FUP tape and puts it in the first selected drive. After that drive is updated, the picker
places it into the next drive until all selected drives are updated.
When complete, the picker puts the FUP tape back into slot 1A1.
6 When finished, select OK.
You must erase the content of a FUP tape before creating a new FUP tape
Note
on the same tape cartridge. If you do not, you will receive errors. Also, if
you try to erase a FUP tape whose content is already erased, you will
receive errors.
5 Open the mailbox and put a scratch tape1 in the top slot.
The tape cartridge will be returned to this slot when the command is complete.
6 Close the mailbox.
The library executes a TEACH and INVENTORY command.
7 Select OK. When complete, a confirmation screen displays. Select OK.
• Cycles to run — the number of cycles to run. Possible values are 0 to 9999.
• Number of slots — the number of slots to use in the cycles.
1. A scratch tape is a blank tape cartridge or a tape whose data can be overwritten.
b. With Magazine selected, select Change Magazine until the arrow points to the start magazine.
Press Next.
c. With Slot selected, press Change Slot until the arrow points to the start slot.
The Select SOURCE line displays the start slot. For example, the display below has slot 2A4 selected
as the source slot.
• Cycles to run — specifies the number of move cycles. Possible values are 0 to 9999.
• Use vertical — specifies whether or not to exercise the vertical axis during this test. Possible values
are Yes and No.
• Use horizontal — specifies whether or not to exercise the horizontal axis during this test. Possible
values are Yes and No.
3 With Use vertical or Use horizontal selected, press OK.
4 While the exercise is running, the status appears on the operator panel.
This is an advanced diagnostic tool that is not intended for use during normal
Note
operation.
Path: Main Menu > More > Service > Library > Diags > Picker > Step
1 From the main menu, select More and then select Service. Select Library and then select Diags.
Select Picker and then select Step.
2 A dialog box appears warning that only qualified personnel should operate this feature. Select OK.
3 Using Up, Down, and Next, complete the following fields. The picker moves as you press these buttons.
• Pivot axis — specifies the number degrees the picker will rotate. Possible values are 0 to 275
degrees.
• Vert. axis — specifies how many millimeters the picker will be extended during this exercise.
Possible values are 0 to the maximum height for your library.
• Step amount — specifies how many tenths of millimeters the picker should step. Possible values
are 1 to 100.
Running a Demo
Use Demo to run a demonstration routine. This command is helpful for testing new library configurations to
ensure all the components are interacting correctly.
Path: Main Menu > More > Service > Library > Exercise > Demo
1 From the main menu, select More. Select Service and then select Library. Select Exercise and then
Demo.
2 Use Up, Down, Next, Change, and Yes/No to complete the following fields:
• Demo Mode — specifies the type of demonstration to run. Possible values are Cycle or Time.
• Cycles to run — specifies the number of times to run the Self Test.
• Include drives — specifies whether or not to include the drives.
3 Select OK.
The test runs. A status menu appears during the test.
4 When complete, select OK.
4 Select OK.
Servicing Drives
Use Drives when performing maintenance on drives. Only LTO drives can be serviced. This menu allows
you to:
• Discontinue or reinitialize communication with a drive (this is necessary when replacing a drive).
• Run diagnostic tests on your drive (for use by service personnel).
Preparing a Drive
Before you prepare a drive, the host may have to be disconnected. For more information on preparing your
host, refer to Preparing the Host on page 18. Use Repair when you are replacing a drive. Repair informs
the library that the drive is going to be removed from the library. There is no communication with the drive
until it is replaced.
Path: Main Menu > More > Service > Drives > (select drive) > Repair
1 From the main menu, select More. Select Service and then select Drives.
2 Specify the drive you want to replace in the Drive field. Select Change Drive until the desired drive is
selected.
3 Select Repair.
4 Using Change, specify Remove or Replace. Select OK.
5 If you selected Remove, you can now remove the drive. If you selected Replace, communication with
the drive is initialized.
• FAST Read/Write — executes a load and unload, and a read and write test.
• NORMAL Read/Write — executes a load and unload, and a read and write test.
• Media Read/Write — executes a test to ensure that a suspect cartridge and its magnetic tape are
acceptable.
• Head Read/Write — executes a test to ensure that the drive’s head and tape-carriage mechanics
are working properly.
• Power On Self Test — executes the drive power on self-test.
Path: Main Menu > More > Service > Drives > (select drive) > Diags
1 From the main menu, select More. Select Service and then select Drives. Select Diags.
2 Select the appropriate dialog you wish to run.
3 Select OK.
• Do not drop or bang the cartridge. This can displace the tape leader, making the cartridge unusable
and possibly damaging the drive.
Do not use dropped or damaged cartridges. There may be warranty implications if damaged is
caused by using a dropped or damaged cartridge.
• Keep tape cartridges out of direct sunlight and away from heaters and other heat sources.
• Store tape cartridges at temperatures between 50°F to 104°F (10°C to 40°C). For longer cartridge
life, always store the cartridge in its plastic container and in room environment conditions of 72°F
(±7°F) (22°C [±4°C]).
• Module: 250 mm
• Print tolerance: ± 57 mm
Additional Requirements
• Provides remote operation of all library operator panel functions via a Web browser.
• Allows you to check the status of the system, firmware levels, and other useful information.
• Updates RMU, drive (LTO only), and Library Controller firmware.
• Supports Simple Network Management Protocol (SNMP) and acts as a SNMP-server, generating
SNMP traps and responding to SNMP requests.
• Supports ADIC Library Management Information Base (MIB) version 2.0.
• Detects a power loss and generates an SNMP trap for notification.
• Enables the retrieval of library logs and library, drive, and RMU diagnostic files.
• Allows RMU configuration changes such as network, users, and date/time changes.
In certain versions of Netscape, the operator panel may not appear correctly.
Note
RMU Requirements
The RMU requires a network address that consists of an Internet Protocol (IP) address, subnet mask, and
gateway IP Address.
Once these are established, input this information to the RMU via the operator panel. For more information,
refer to the discussion that follows.
The default login and password are admin and secure, respectively.
Note
Configuring SNMP
Simple Network Management Protocol (SNMP) is a set of protocols used to manage nodes on an IP
network. You can configure the RMU to run a SNMP management application.
1 Click the Configuration tab.
2 In the SNMP Configuration area, do the following:
• To enable or disable the feature, select ON or OFF in the SNMP Enabled drop-down.
• To enable or disable SNMP alerts, select ON or OFF in the Alerts Enabled drop-down.
• In Manager, enter the SNMP server address.
• In Public Name, enter the name of the read-only SNMP community.
• In Private Name, enter the name of the read/write SNMP community.
3 Click Submit and review your changes (indicated in red).
4 Enter your password and click Confirm to complete the procedure.
The new values are saved. Note that you may need to redirect your Web browser.
5 You will be instructed to reboot the RMU. Click Done to reboot.
Changing a Password
At any time, you can change your RMU password. If you are the admin, you can change users’ passwords.
1 Click the Configuration tab.
2 In the User Configuration area, select Change User Password from the Management Action drop-
down.
3 If not already selected, select the appropriate user account from the Select One drop-down.
Updating Firmware
You can update firmware for the RMU, library, and drives (LTO only). Before you update firmware, you need
to have the firmware file in a location that is accessible from the RMU interface. Firmware updates can be
found on www.adic.com.
3 Click Browse and browse to the location of the firmware update file.
Downloading firmware can take several minutes. For details on how long it
Note
will take to download firmware, click some time above the Update
Firmware button.
• Library Inventory Report—Provides a physical inventory of the library including drive and slot
count.
• Library Log Report—Provides command, support, and error logs for the library and RMU.
• Complete Log Report—Provides library inventory information and command, support, and error
logs for the library, RMU, and drives.
3 Click Retrieve selected file.
The file will be loaded.
4 Click Display File to view the file in a separate browser window.
Viewing Logs
You can view the most current entries in the library command log without having to download the entire log
file.
Getting Help
The RMU provides access to help for the following items:
To get help, click the item in the left pane of the RMU interface. The information appears in a separate
browser window.
This FRU contains firmware, verify the replacement FRU has the latest
Note
firmware installed. Upgrade the firmware if necessary.
1 Power off the library by setting the AC Input Power Module main switch to the Off position.
2 Disconnect the network cable from the RMU.
3 Loosen the thumbscrew on the RMU then slide the unit out of the Scalar 100 chassis.
4 Install replacement RMU and reverse the process noted in steps 1 through 3.
Reported
Error and Solution
SAC
Reported
Error and Solution
SAC
Power off and on the Scalar 100 library to recover from the error. Use the rear
05 xx switch to perform this action, wait at least one minute between power off and
on.
Contact ATAC.
10 xx Power off and on the Scalar 100 library to recover from the error. Use the rear
switch to perform this action, wait at least one minute between power off and
on.
Contact ATAC.
11 xx Ensure that the barcode label was supplied by ADIC or an ADIC approved
vendor.
Contact ATAC.
Reported
Error and Solution
SAC
Ensure that the barcode label was supplied by ADIC or an ADIC approved
vendor.
Check the cartridge labels to ensure that they meet specifications, are properly
installed, and not damaged or dirty. The cartridge slots in question are
displayed with the Service Action Code.
13 xx
Ensure that scan beam is not obstructed.
Power off and on the Scalar 100 library to recover from the error. Use the rear
switch to perform this action, wait at least one minute between power off and
on.
Contact ATAC.
The system detects that the serial number is missing from its NVRAM.
Locate the sytem serial number and write it down. Enter the system serial
14 xx number (Using serial cable and HyperTerminal). Enter “setser” command from
the HyperTerminal prompt.
Contact ATAC.
Note the number of cartridges installed in the library and use the operator panel
to compare this information with the number of cartridges reported by the
15 xx library. Examine the cartridges that are installed but not reported by the library
for proper cartridge labels, replace the labels if necessary. Note that if a whole
column of cartridges is missing, the column fiducial label can be defective, in
this case the whole storage column must be replaced.
If all labels are correct, clear the SAC and retry the demo program (at least five
cycles).
Contact ATAC.
NVRAM failures.
Check the library configuration and re-enter all data (SCSI ID, time/date, library
serial number, etc.). For instructions on how to do this, refer to Configuring your
Library on page 67.
21 xx
Power off and on the Scalar 100 library a few times and see if the same error
conditions re-appear. Use the rear switch to perform this action, wait at least
one minute between power off and on.
Contact ATAC.
Reported
Error and Solution
SAC
The Remote Management Unit (RMU) can not communicate with the DHCP
38 xx server.
Contact ATAC.
39 xx Ensure that the network cable is connected from the DHCP server to the RMU.
Contact ATAC.
42 xx Check to make sure that the mailbox column is installed and the fiducial label is
properly installed and not damaged. The fiducial label is present on both the
single slot mailbox and the multi-slot mailbox. Only one drive type is installed in
the Library Control Path library with no gaps between drive locations.
Contact ATAC.
Ensure that the microcode level in the Scalar 100 supports the hardware
43 xx installed. Refer to Getting Firmware and Serial Number Information on page 48.
Check for a dirty, damaged, missing or wrong fiducial label located at the
storage array in the Library.
Contact ATAC.
Ensure that the microcode level in the Scalar 100 supports the hardware
installed. Refer to Getting Firmware and Serial Number Information on page 48.
44 xx
Check for a dirty, damaged, missing or wrong fiducial label where the picker is
positioned.
Contact ATAC.
Reported
Error and Solution
SAC
The barcode scanner detected a cartridge when one was not expected.
This occurs because the magazine’s fiducial label was not scanned by the
library. Therefore, the library does not recognize the magazine as being
installed in the column.
Check for a dirty, damaged, missing or wrong fiducial label on the magazine
containing the cartridge in question.
60 xx Run lock diagnostics from the operator panel to see if there is any mechanical
bindings. Refer to Locking/Unlocking the Mailbox on page 73.
Contact ATAC.
70 xx Run grip finger diagnostics. Refer to Exercising the Picker Fingers on page 77.
Contact ATAC.
71 xx Run grip finger diagnostics. Refer to Exercising the Picker Fingers on page 77.
Contact ATAC.
A get command was issued but the sensor indicated that a cartridge is
already present in the picker assembly.
72 xx
Look into the picker assembly and see if a cartridge is present. If a cartridge is
found in the picker, recover the cartridge and place it in any empty slot, close
the door and retry the failing operation.
Contact ATAC.
A get command was issued but the sensor indicated that the source
location is empty.
74 xx This error can be caused by a cartridge that is not fully inserted in the storage
slot above the failing slot. If this condition exists, push the cartridge into its slot
and close the library door.
Contact ATAC.
Reported
Error and Solution
SAC
A put command was issued but the sensor indicated that the cartridge is
78 xx not present in the picker assembly.
Contact ATAC.
Check to make sure that the picker assembly Flex cable is properly connected
and seated at the picker control PCBA. If not routed properly, this cable can pop
out of its connector when the picker flex cable cover is installed.
7A xx
This failure can be the result of drive not ejecting the cartridge properly so the
picker can retrieve it. Check the drive for proper cartridge ejection (the cartridge
must be easily retrieved without any force), replace the drive if necessary.
Contact ATAC.
Check for obstruction in the slot. Obstruction can be in the form of:
• an unlabeled cartridge
Contact ATAC.
Failure detected while pushing a cartridge into a tape drive feed slot.
The locate fiducial command failed with no target found. This failure
happens most likely during an initial installation of the library subsystem.
83 xx
Check and clean all fiducial labels.
Contact ATAC.
Reported
Error and Solution
SAC
8A xx Check the Y axis for binding. Binding can be caused by an object that prevents
the Y axis from homing and reaching its target correctly.
Contact ATAC.
8B xx Check for obstruction in the drive. Remove any obstruction and reissue the
command to put a cartridge in the drive.
Contact ATAC.
94 xx Ensure that the failing drive module is properly installed and powered on. Check
for a cartridge in the failing tape drive that prevents the drive from becoming
ready. If a cartridge is present, eject the cartridge and retry the operation. If the
operation continues to fail, replace the drive module.
Contact ATAC.
The picker assembly delivered a cartridge to a tape drive but the drive
does not confirm tape loading status. The “xx” part of the SAC identifies
the drive.
95 xx
Retry the operation by manually loading a cartridge into the tape drive. Replace
the failing drive module if this operation failed.
Contact ATAC.
The firmware installed on the tape drive is not supported by the library.
98 xx The “xx” part of the SAC identifies the drive
Reported
Error and Solution
SAC
Contact ATAC.
Communication was established but has been lost between the main
A1 xx controller PCBA and the auxiliary controller PCBA’s in the library.
Contact ATAC.
Communication was initially established but is now lost between the main
A2 xx controller PCBA and the picker control PCBA.
Contact ATAC.
Communication was initially established but is not lost between the main
A3 xx controller PCBA and the display control PCBA.
Contact ATAC.
The Library detected that a fan has failed in one of the DC power supplies.
If this Library has only one DC power supply, replace the DC power supply.
D2 xx
If this Library has two DC power Supplies, listen to the fan located on the back
of each power supply. Replace the power supply that does not have the fan
running.
The picker assembly detected that a cartridge is not present in the grip
fingers. The cartridge may not be seated properly in the grip fingers or the
get operation is not successful. Locate the cartridge in question.
If the cartridge is not properly seated in the grip fingers. Remove the cartridge,
E7 xx insert it in any empty slot and retry the operation.
If the cartridge is not in the picker but located in its original slot, the cartridge
may be seated too tightly in the slot. Replace the magazine, re-inventory and
retry the operation.
Contact ATAC.
Reported
Error and Solution
SAC
Contact ATAC.
An invalid library configuration was detected: the AIT drive modules are
not installed in the allowable configurations.
EB xx Check to make sure that AIT tape drive modules are installed as specified in the
procedure Installing/Removing Drives on page 27. Drive module 1 must be
installed starting at slot 2 of the drive column and additional modules occupying
drive slots (3 to 5) moving upward with no gap between modules.
Annual reminder.
This is an annual reminder to inspect the library for dust accumulation on the
front door air vents. Blocked vents could affect the airflow required for proper
FB xx cooling drives and electronics.
After inspecting the air vents for dust accumulation, the SAC FB can be cleared
for another year by choosing one of the following options on the operator panel:
select More > Service > Start > Normal > Next or OK > Cancel or OK to
continue normal operation.
INITIALIZING None
OFFLINE None
ONLINE None
-=>ERROR!<=- None
REBOOTING None
Power
The library contains an internal auto-ranging power supply that accepts 90 to 260 volt and provides
automatic input voltage and frequency selection. Conducted emissions are reduced by an AC line filter. The
electrical specifications for the library are shown in Table 11.
Library 93 317
AIT 40 136
SDLT-320 29 99
SDLT-600 28 94
Total Number
Number of Number of
of Tape
Tape Tape
Magazine Cartridgesa
Media Type Cartridges in Cartridges in
Capacity
Standard Bulk Load
(With a Bulk
Mailbox Mailbox
Load Mailbox)
AIT 8 2 16 96
DLT/SDLT 5 1 10 60
LTO 6 1 12 72
a. These values do not include three additional cleaning slots.
Drive Capacity
The drive capacity is determined by the type of library. The following table shows the number of drives for
each type of library.
AIT 2, 4, 6, or 8
DLT/SDLT 1 to 6
LTO 1 to 6
112 Specifications
AIT
Refer to Table 14 for each AIT tape cartridge compatibility with each AIT tape drive and native storage
capacity.
If you use an AIT WORM tape cartridge in a drive that is not WORM enabled,
Note
no data can be read from or written to that tape cartridge.
AIT-2 AIT-3
AIT-1 AIT-2 AIT-3
WORM WORM
DLT tape DLT tape DLT tape SDLT tape SDLT tape
III IIIXT IV I II
10 GB 15 GB 35 GB Not Not
DLT-7000
supported supported
10 GB 15 GB 40 GB Not Not
DLT-8000
supported supported
114 Specifications
LTO
Refer to Table 16 for each LTO tape cartridge compatibility with each LTO tape drive and native storage
capacity.
(LVD)
118 Index
L normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
LEDs menus
interpreting . . . . . . . . . . . . . . . . . . . . . . . . 110 main menu . . . . . . . . . . . . . . . . . . . . . . . . . .44
library menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . .44
drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 model number
Library Controller product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
updating firmware . . . . . . . . . . . . . . . . . . . . 75 moving
Library Inventory report . . . . . . . . . . . . . . . . . . .95 picker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Library Log report . . . . . . . . . . . . . . . . . . . . . . . .95 tape cartridges . . . . . . . . . . . . . . . . . . . . . . .60
lighting
operator panel . . . . . . . . . . . . . . . . . . . . . . . 69 N
lock
door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Netscape Navigator
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
log-in
RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . 91, 92 O
logs
Command . . . . . . . . . . . . . . . . . . . . . . . . . . 54 offline/online
Complete Log report . . . . . . . . . . . . . . . . . . 95 about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 switching between . . . . . . . . . . . . . . . . . . . . .46
Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Operator Information messages
Library Inventory report . . . . . . . . . . . . . . . . 95 meaning . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Library Log report . . . . . . . . . . . . . . . . . . . . 95 operator intervention messages
printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 meaning . . . . . . . . . . . . . . . . . . . . . . . . . . .105
RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 operator panel
viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 about . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5, 37
LTO backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
drive capacity . . . . . . . . . . . . . . . . . . . . . . 112 buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 display information . . . . . . . . . . . . . . . . . . . .38
error codes . . . . . . . . . . . . . . . . . . . . . . . . . 40 library messages . . . . . . . . . . . . . . . . . . . . . .41
FUP tapes, creating . . . . . . . . . . . . . . . . . . . 76 main menu . . . . . . . . . . . . . . . . . . . . . . . . . .44
native capacity . . . . . . . . . . . . . . . . . . . . . . 115 menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . .44
tape cartridge capacity . . . . . . . . . . . . . . . 112 password protecting . . . . . . . . . . . . . . . . . . .73
tape cartridges, allowed . . . . . . . . . . . . . . 115 RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
symbols . . . . . . . . . . . . . . . . . . . . . . . . . .38, 41
M
P
magazines
about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 parity
Mailbox setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
as storage . . . . . . . . . . . . . . . . . . . . . . . . . . 69 password
AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . 35 operator panel . . . . . . . . . . . . . . . . . . . . . . . .73
import/export . . . . . . . . . . . . . . . . . . . . . . . . 69 RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . .91, 93
locking/unlocking . . . . . . . . . . . . . . . . . . . . . 73 picker
mailbox fingers, exercising . . . . . . . . . . . . . . . . . . . . .78
See also tape cartridges home position . . . . . . . . . . . . . . . . . . . . . . . .80
about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 moving . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
bulk load mailbox . . . . . . . . . . . . . . . . . . . . . . 5 picker axes, exercising . . . . . . . . . . . . . . . . .79
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
removing . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 power
standard mailbox . . . . . . . . . . . . . . . . . . . . . . 5 connecting . . . . . . . . . . . . . . . . . . . . . . . . . . .15
status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 front power switch . . . . . . . . . . . . . . . . . . . . . .5
main menu rear power switch . . . . . . . . . . . . . . . . . . . . . .7
about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
maintenance turning off the library . . . . . . . . . . . . . . . . . . .59
advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 turning on the library . . . . . . . . . . . . . . . . . . .59
120 Index
sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 tape cartridges . . . . . . . . . . . . . . . . . . .67, 113
storage columns write-protecting
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 tape cartridges . . . . . . . . . . . . . . . . . . . . . . .85
Storage Networking Controller, See SNC
symbols and notes
explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
tape cartridges
See also cleaning cartridges
See also mailbox
allowed . . . . . . . . . . . . . . . . . . . . . . . . 85, 112
barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
exporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
importing . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
information about a specific . . . . . . . . . . . . . 52
inserting, manually . . . . . . . . . . . . . . . . . . . 63
inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
library capacity . . . . . . . . . . . . . . . . . . . . . 112
magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
moving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
number filled/empty . . . . . . . . . . . . . . . . . . . 47
removing, manually . . . . . . . . . . . . . . . . . . . 64
slot numbering . . . . . . . . . . . . . . . . . . . . . . . . 9
storage capacity . . . . . . . . . . . . . . . . . . . . 112
usage guidelines . . . . . . . . . . . . . . . . . . . . . 85
WORM . . . . . . . . . . . . . . . . . . . . . . . . . 67, 113
write-protecting . . . . . . . . . . . . . . . . . . . . . . 85
terminators
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
time
setting . . . . . . . . . . . . . . . . . . . . . . . . . . 72, 93
training
contact ADIC . . . . . . . . . . . . . . . . . . . . . . . . . 2
troubleshooting
See also errors
self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
turning off
library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
turning on
library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
scanning on . . . . . . . . . . . . . . . . . . . . . . . . . 69
touch on . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
website
Customer Service Center . . . . . . . . . . . . . . . 2
WORM
about . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 67
configuring . . . . . . . . . . . . . . . . . . . . . . . . . . 67