may I assist you? Guest : Morning, I would to check in please! Bellb : May I know your name please? Guest : My name is Tony Bellb : Do you have any luggage? Guest : Yes, that is my luggage Bellb : My I check your luggage first? Guest : Yes please! Bellb : Mr. Tony Your luggage are one suite case, one hand bag, and one brave case with a good conditions, is that correct ? Guest : Yes, that is correct Bellb : Before we go to the reception, maybe you have something left in your car ??? Guest : I don’t think so. Bellb : Yes great, Are you ready go to Reception Sir? Guest : Yes I Am. Bellb : Mr. Tony here is our reception, please complete your registration here. Guest : Thank you (after guest complate registration ) Bellb : Good Morning, I'm Nanda your Bellboy/Bellmaid For today, I will be escort you go to your room, may I know your name Sir/? Guest: Yes, I’am Tony. Bellboy: Do you have any luggage for today Sir? Guest : Yes, I have Bellb : May I check your luggage please ? Guest : Yes please Bellb : Mr. tony your luggage are one suite case, one hand bag and one brave case with good condition, is that correct ? Guest : Yes, That’s Correct. Bellb : May I know your room number and may I get your room key please ? Guest : my room number is 201 and this is my room key Bellb : Can I have your compliment Sir? Guest : Sure, this is my compliment. Bellb : Thankyou Sir, Are you ready go to your room Mr. Tony? Guest : yes I’am. Bellb : Follow me please Excuse me Sir now I would like to explain about our hotel facilities? Guest : Sure. Bellb : First there is our restaurant for breakfast start from 7 am until 10 am, for lunch start from 12 am until 3 pm and dinner start from 7 pm until 10 pm. There is main pool with pool bar open from 9 am until 9 pm, there is our SPA open from 9 am until 9 pm with any kind of treatment, there is our GYM center open 24 hour and you can do your exercise during you stay at our hotel, thats all about our hotel facilities sir.. Mr. tony this is your room, your room number is 201. Would you wait a moment please. I will check your room first (ketuk pintu 3x dengan mengucapkan salam dan identitas anda). Mr. tony Your room is ready, after you please Bellb : Mr. tony may I put your luggage on the luggage rack please Guest : Yes please Bellb : Well Mr. Tony, now I would like to explain about your room facilities start from here, this is your room light switch and your electric plug. This is your bed side table complete with bedside lamp, stationary and telephone. if you need something please dial any department of our hotel directly, such as if you any unsatisfying service, just dial our reception, the number is 1 (one). If you would like make outside calls, please through our operator the number is 2 (two). The telephone directory is also provided. Next this is your wardrobe complete with bathrobe, Ten Hanger, slipper with laundry bag and laundry bill. If you have a laundry, please put on laundry bag and don’t forget to fill your laundry list. Here is your dressing table, here is your mini bar complete with any kind of soft drink but it is not free and you must pay at our cashier when you check out and than our housekeeping will replace every morning. Next we go to bathroom Sir, your bath room is equipped with washbasin, bathtub, shower, hot and cold running water, hair drayer, shaving socket, and bath supplies. Hot water is from the red water tap, and the cold water is from the blue water tap. If you need the warm water just turn both of the tap together. Here is your standing shower with shampoo, body wash, conditioner and body lotion, and this is your toilet bowl. Now let we to your room Guest : Sure. Bellb : Well, Mr. Tony that’s all about your room facilities, and this is your guest card to use the facilities at our hotel and this is your room key. Anything else I can help you Mr. Tony?? Guest : No thank’s Bellb : would you like to sign here please (Get Bellboy Errand card) Guest : Sure. Bellb : Thank’s Sir. Well, if you would like to get information or assist during your stay in here, don’t hesitate to call us from your telephone. and I hope you will enjoy to stay at our hotel. Guest : Thank for your service Belb : With my pleasure.