Bellboy Complete Conversations.

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Bellb : good morning, main your head please!

welcome to Semadusa Paradise hotel, how


may I assist you?
Guest : Morning, I would to check in please!
Bellb : May I know your name please?
Guest : My name is Tony
Bellb : Do you have any luggage?
Guest : Yes, that is my luggage
Bellb : My I check your luggage first?
Guest : Yes please!
Bellb : Mr. Tony Your luggage are one suite case, one hand bag, and one brave case with a good
conditions, is that correct ?
Guest : Yes, that is correct
Bellb : Before we go to the reception, maybe you have something left in your car ???
Guest : I don’t think so.
Bellb : Yes great, Are you ready go to Reception Sir?
Guest : Yes I Am.
Bellb : Mr. Tony here is our reception, please complete your registration here.
Guest : Thank you
(after guest complate registration )
Bellb : Good Morning, I'm Nanda your Bellboy/Bellmaid For today, I will be escort you go to
your room, may I know your name Sir/?
Guest: Yes, I’am Tony.
Bellboy: Do you have any luggage for today Sir?
Guest : Yes, I have
Bellb : May I check your luggage please ?
Guest : Yes please
Bellb : Mr. tony your luggage are one suite case, one hand bag and one brave case with good
condition, is that correct ?
Guest : Yes, That’s Correct.
Bellb : May I know your room number and may I get your room key please ?
Guest : my room number is 201 and this is my room key
Bellb : Can I have your compliment Sir?
Guest : Sure, this is my compliment.
Bellb : Thankyou Sir, Are you ready go to your room Mr. Tony?
Guest : yes I’am.
Bellb : Follow me please
Excuse me Sir now I would like to explain about our hotel facilities?
Guest : Sure.
Bellb : First there is our restaurant for breakfast start from 7 am until 10 am, for lunch start
from 12 am until 3 pm and dinner start from 7 pm until 10 pm. There is main pool with
pool bar open from 9 am until 9 pm, there is our SPA open from 9 am until 9 pm with
any kind of treatment, there is our GYM center open 24 hour and you can do your
exercise during you stay at our hotel, thats all about our hotel facilities sir..
Mr. tony this is your room, your room number is 201. Would you wait a moment
please. I will check your room first (ketuk pintu 3x dengan mengucapkan salam dan
identitas anda).
Mr. tony Your room is ready, after you please
Bellb : Mr. tony may I put your luggage on the luggage rack please
Guest : Yes please
Bellb : Well Mr. Tony, now I would like to explain about your room facilities start from here,
this is your room light switch and your electric plug. This is your bed side table complete
with bedside lamp, stationary and telephone. if you need something please dial any
department of our hotel directly, such as if you any unsatisfying service, just dial our
reception, the number is 1 (one). If you would like make outside calls, please through our
operator the number is 2 (two). The telephone directory is also provided.
Next this is your wardrobe complete with bathrobe, Ten Hanger, slipper with
laundry bag and laundry bill. If you have a laundry, please put on laundry bag and don’t
forget to fill your laundry list.
Here is your dressing table, here is your mini bar complete with any kind of soft
drink but it is not free and you must pay at our cashier when you check out and than our
housekeeping will replace every morning.
Next we go to bathroom Sir, your bath room is equipped with washbasin, bathtub,
shower, hot and cold running water, hair drayer, shaving socket, and bath supplies. Hot
water is from the red water tap, and the cold water is from the blue water tap. If you need
the warm water just turn both of the tap together. Here is your standing shower with
shampoo, body wash, conditioner and body lotion, and this is your toilet bowl.
Now let we to your room
Guest : Sure.
Bellb : Well, Mr. Tony that’s all about your room facilities, and this is your guest card to use the
facilities at our hotel and this is your room key. Anything else I can help you Mr. Tony??
Guest : No thank’s
Bellb : would you like to sign here please (Get Bellboy Errand card)
Guest : Sure.
Bellb : Thank’s Sir. Well, if you would like to get information or assist during your stay in
here, don’t hesitate to call us from your telephone. and I hope you will enjoy to stay at
our hotel.
Guest : Thank for your service
Belb : With my pleasure.

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