Programme Guide

PGDRPC

Discipline of Psychology
School of Social Sciences
Indira Gandhi National Open University

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June 2024

© Indira Gandhi National Open University, 2024

Cover Design: Yamini Baba, Research Scholar, Discipline of Psychology, School of Social Sciences, IGNOU, New
Delhi

All rights reserved by the University. No part of this work may be reproduced in any form by mimeograph or any
other means without permission in writing from the Indira Gandhi National Open University.

Further information on the Indira Gandhi National Open University courses may be obtained from the University
office at Maidan Garhi, New Delhi - 110 068 or visit the University Website at http://www.ignou.ac.in
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Dear Learner,

Welcome to IGNOU and the Postgraduate Diploma in Rehabilitation Psychology (PGDRPC).

The programme is in accordance with the Rehabilitation Council of India (RCI) norms and
guidelines, March 2017. As you have joined the world’s largest University that imparts
education through Open and Distance mode, it is necessary that you are aware of the university
system and its functions. You will also be keen to know some details about the programme that
you have joined and the way in which the university imparts instructions. This Programme
Guide gives the necessary information that will help you in knowing the university and
pursuing the programme. It also gives the syllabus of the courses that are offered in the
programme. We therefore advice you to keep this Programme Guide safely till you complete
the Programme.

When you are selected for the programme, you will be allotted a Work Centre (WC). While
pursuing PGDRPC, you will receive support from IGNOU through the Regional Centre and
WC allotted to you.

As a distance learner, you may have several queries while pursuing the programme. We expect
you to be directly in contact with the programme coordinator/ course coordinator, academic
counsellor at the WC, your Regional Centre, and your peers. For any queries or doubts, please
write to us at the Email [email protected]. While the University makes every effort to ensure
that you pursue the programme of study without any difficulty, occasionally you might face
problems. Please use the iGRAM platform (http://igram.ignou.ac.in) for quick resolution to
such problems.

Also, we advise you to be in touch with the WC/LSC allotted to you for advice / timely
day-to-day information related to this programme and also visit the university website
www.ignou.ac.in at regular intervals. We wish you all the success in pursuing Postgraduate
Diploma in Rehabilitation Psychology.

Programme Coordinator(s)
Postgraduate Diploma in Rehabilitation Psychology
Ashwini Kumar & Monika Misra
[email protected]

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1. THE UNIVERSITY

The Indira Gandhi National Open University (IGNOU) is the world’s largest Open University. It
is a Central University established by an Act of Parliament in 1985, to advance and disseminate
learning and knowledge by diverse means, including information communication technology.
The objective is to provide opportunities for higher education to a large segment of the
population and promote educational wellbeing of the larger society.

In a relatively short time, IGNOU has made a significant contribution in the areas of higher
education, community education, extension activities and continual professional development.
As a world leader in distance education, it has been conferred with an Award of Excellence by
the Commonwealth of Learning (COL), Canada. IGNOU offers its academic programmes
through its 21 Schools of Studies, with a network of 69 Regional Centres and about 2005
Learner Support Centres (LSCs). The University also has 12 Recognized RCs with Army, Navy
and Assam Rifles. The University is offering a special skill-based Bachelor’s Degree Programme
under the “Agnipath” Scheme, since August 2023. The scheme is meant for Jawans, Sailors and
Airman of the three services joining as Agniveer in the Indian Defence Forces. The University
also has a network of 25 Overseas Study Centres (OSC) in 15 countries.

The University offers over two hundred academic, professional, vocational, awareness and
skill-oriented programmes at the level of Certificate, Diploma, Bachelor’s Degree, Master’s
Degree and Doctoral Degree. Currently the emphasis is being laid the University on developing
interactive multimedia supported online learning as well, adding value to the traditional distance
education delivery mode with modern technology enabled education within the framework of
blended learning. It has decided to make the learning material available in digital format.
Presently, the University is offering 44 online programmes. As a national coordinator for
SWAYAM (online learning initiative by the Ministry of Education, Government of India), the
university is offering 214 MOOCs through the SWAYAM platform. IGNOU manages six
SWAYAM PRABHA channels as part of the national policy's implementation for the integration
of ICT in education.

2. SCHOOL OF SOCIAL SCIENCES

The School of Social Sciences (SOSS) is among the larger schools of studies at the University.
SOSS offers academic programmes in eight disciplines: Anthropology, Economics, History,
Library and Information Science, Political Science, Psychology, Public Administration and
Sociology. The School offers a number of certificate, diploma and degree programmes at the
Bachelor and Master levels. It has also expanded its academic activities through research degree

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programmes that apply newer methodologies to elicit a more creative response, both from within
a discipline and from inter-disciplinary interactions.

3. POSTGRADUATE DIPLOMA IN REHABILITATION PSYCHOLOGY (PGDRPC)

The area of psychology is concerned with the study of behaviour and mental operations. It
enriches society and improves our lives. In other words, it helps us understand and better our
world. Psychology has established itself as a scientific discipline, and its application
encompasses wide settings. Because of the varied scope, psychologists have been working on
emerging areas to participate and lead on these and other new themes. The COVID-19 pandemic
has changed our attitude towards mental health and has made us realize that many of our most
pressing concerns are rooted in human behaviour. The application of psychological principles
has helped find solutions to many of the challenges and help achieve the Sustainable
Development Goals, which aim for global peace, prosperity, and well-being.
Rehabilitation Psychology is a subfield of psychology that applies psychological principles in
understanding disability. A Rehabilitation Psychologist/Counsellor is engaged in the evaluation
and treatment of people with disability; the disability maybe due to injury or illness. They also
delve into overcoming barriers in participation in daily life activities of the person with
disability, and helps in positive adaptation to disability. It is a specialized field that focuses on
disabling conditions, family dynamics, behaviour related to prejudice and stigma, and also
policies and laws related to disability and rehabilitation. This specialty area within professional
psychology is focused on training rehabilitation counselors. The rehabilitation counselors assist
individuals with injuries or illnesses—whether chronic, traumatic, or congenital—as well as their
families, to achieve optimal physical, psychological, and interpersonal functioning. The focus is
on providing services tailored to the individual's impairment, disability, and handicap, while
considering personal preferences, needs, and resources. Rehabilitation counseling involves
interdisciplinary teamwork within a network of biological, psychological, social, environmental,
and political considerations to achieve optimal rehabilitation goals.
The Postgraduate Diploma in Rehabilitation Psychology (PGDRPC), offers an excellent
opportunity to understand disability and rehabilitation. The programme provides a rich
background for those of you who plan to work in settings like, healthcare set-up, and
rehabilitation centres, to improve the overall quality of life of people with disability.
Rehabilitation psychologists may specialize their work according to chronic health conditions or
disability. They may also work in academia, policy-making and advocacy.
PGDRPC is an intensive and engaging programme. Practical is an important component in the of
the programme and there are two courses related to the Practical exposure, like assessment and
intervention. We hope that the theoretical foundations and the Practical training will encourage
you to be curious about the domain. We also hope that you will contact the programme
coordinators/ course coordinator for any questions or clarification related to the courses.

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Aims and Objectives of Postgraduate Diploma in Rehabilitation Psychology
Despite continuous efforts by the Rehabilitation Council of India (RCI), trained and qualified
human resources in the area of disability and rehabilitation remain limited. As per the 35th
Annual Report of RCI, approximately 75,000 professionals across various disabilities are
registered with RCI. According to the 2011 Census, 2.21% of India's population had some form
of disability, highlighting the inadequacy of available human resources. Rehabilitation
professionals often work on a one-to-one basis due to the need for close supervision and the
chronic nature of many disabilities, which require lifelong professional help. The Manpower
Report by RCI estimated that at least 363,000 professionals are needed to serve 10% of the
disabled population nationwide (Report on Manpower Development, RCI, 1996). Therefore,
augmenting the manpower in rehabilitation psychology through distance education is essential to
create a trained workforce to deliver services to individuals with disabilities. According to the
RCI Act (1992, amended in 2000), any professional working in this field must register with the
RCI. The RCI Expert Committee has recommended that individuals aspiring to work in
rehabilitation, including psychologists, counselors, and social workers, should possess at least a
Diploma in Rehabilitation Psychology, even if they hold a Bachelor's or Master's degree in
psychology, to ensure quality service provision.
The Postgraduate Diploma in Rehabilitation Psychology (PGDRPC) Programme, thus, intends to
develop an understanding of the different aspects of disability and rehabilitation. It aims to
develop professional skills and competencies in light of assessment, identification, evaluation
and intervention in rehabilitation psychology. The trained students have the scope to contribute
in the area of mental health, academic/research institutes, NGOs, government organisations and
rehabilitation centres. The programme will equip with a strong foundation for your career goals.
Programme Outcome
By choosing to study PGDRPC, you should be able to:
● Develop an understanding of different domains of human behaviour
● Get acquainted with the subfield of rehabilitation psychology
● Broaden the understanding to recognize psychological problems and needs of a person
with disability for rehabilitation
● Develop skills and competencies for identification, assessment, and evaluation, of
disabilities, and
● Develop abilities to carry out intervention and counselling for issues in person with
disability
● Identify strategies to promote quality of life and well-being

4. MOU BETWEEN IGNOU AND RCI____________________________________________

IGNOU is offering the Post Graduate Diploma in Rehabilitation Psychology Programme through
Open and Distance Learning (ODL) Mode within the framework of the Memorandum of
Understanding (MoU) signed between IGNOU and RCI (Rehabilitation Council of India) on 24
April 2023. The University will design and develop the self-learning material of the programme
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and deliver it through ODL mode in line with RCI norms and regulations. The RCI will facilitate
in the delivery (delivered with the support of WCs which are recognized by RCI) and
certification of the programme.
5. ABOUT THE PROGRAMME______________________ ___________________________
The minimum educational requirements for admission to this programme are:

● A Bachelor's degree (regular mode) with general psychology courses in all three years, or
● A Master's degree in any branch of psychology in either regular or distance mode, or
● A Master's degree in counseling psychology in either regular or distance mode

A minimum of 55% marks in aggregate is required. For SC/ST/OBC categories, a minimum of

50% marks in aggregate is essential. The entry qualification must be from a UGC recognized
university.
Medium of Instruction
The medium of programme delivery and instruction is English.
Duration
The programme can be completed in a minimum period of 1 year and 6 months and a maximum
period of 3 years. It is offered in July admission cycle.
Number of Seats:
The programme has a fixed limited intake of learners. The total number of seats offered for the
programme is 200, with a minimum of 10 learners and a maximum of 25 learners per WC.
6. CREDIT SYSTEM__________________________________________________________
IGNOU has been one of the earliest universities to introduce credit based academic programmes.
One credit is equal to 30 hours of learner’s study time. To successfully complete the PG Diploma
in Rehabilitation Psychology, a learner must complete 32 credits over 1 year and 6 months.
Initially, the learner must opt for all 32 credits. One credit equates to 30 hours of learner’s study
time (that includes the study of Self-Learning Material, assignment writing, attending counseling
sessions and practical sessions). For instance, completing a 4-credit course requires
approximately 120 hours of study.

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Programme Structure Template for Postgraduate Diploma in Rehabilitation Psychology
Programme (One and half years)

Nature of
Course Code Course Name Credits
Course

MPC-071 Disability and Rehabilitation Theory 4

MPC-072 Psychosocial Issues in Disability Theory 4

MPC-073 Rehabilitation Assessment and Counseling Theory 4

MPC-074 Community Based Rehabilitation Theory 4

MPCL-075 Practical-I: Identification and Assessment Practical 8

MPCL-076 Practical II: Intervention Practical 8

Detailed Syllabus
MPC-071: Disability and Rehabilitation
Block 1: Disability Studies and Rehabilitation: An Overview
Unit 1: Introduction to Disability Studies and Rehabilitation
Unit 2: Concepts of Impairment and Disability
Unit 3: Disability: Incidence Prevalence and Severity
Unit 4: Disability: Quality of Life and Well-being
Block 2: Models and Theories
Unit 5: Disability and Environment
Unit 6: Models in Disability and Rehabilitation
Unit 7: Strategies for Psychosocial Adjustment
Block 3: Disability: A Developmental Perspective
Unit 8: Human Growth and Development
Unit 9: Disability Concepts and Developmental Theories
Unit 10: Developmental Disabilities
Unit 11: Health Illness and Disability during Adolescence
Unit 12: Disability and Coping during Adulthood
Block 4: Professional Ethics Policies and Acts
Unit 13: Professional Ethics
Unit 14: Acts and Policies
Unit 15: Services and Schemes for Disability
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MPC-072: Psychosocial Issues in Disability
Block 1: Disability and Developmental Issues
Unit 1: Human Growth and Development
Unit 2: Theories of Human Development
Unit 3: Lifespan Development of Persons with Disability
Unit 4: Self and Identity
Unit 5: Personality Development
Block 2: Stress and Coping Styles
Unit 6: Stress in Disability
Unit 7: Coping Styles and Strategies
Block 3: Mental Health and Disability
Unit 8: Psychological Reactions to Disability
Unit 9: Psychopathology in Disability
Block 4: Family and Social Issues
Unit 10: Family Issues
Unit 11: Societal Issues
Unit 12: Vocational Issues
Unit 13: Needs and Issues related to different disabilities
Unit 14: Psychosocial Issues and Policy Intervention
MPC-073: Rehabilitation Assessment and Counseling
Block 1: Assessment in Disability and Rehabilitation
Unit 1: Assessment of Disability
Unit 2: Assessment for Counseling Needs
Unit 3: Assessing Intervention Efficacy

Block 2: Rehabilitation Counseling: Concepts and Theories

Unit 4: Rehabilitation Counseling
Unit 5: Models of Counseling
Unit 6: Ethical Issues and Concerns
Block 3: Intervention Approaches
Unit 7: Introduction to Intervention Approaches
Unit 8: Behavioural and Cognitive Approaches
Unit 9: Remedial Training
Block 4: Specific Interventions
Unit 10: Life-skill Development
Unit 11: Psychotherapeutic Interventions
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 Unit 12: Family Level Interventions
Block 5: Vocational Counseling
Unit 13: Vocational Counseling
Unit 14: Career Counseling
MPC-074: Community Based Rehabilitation
Block 1: Introduction to Community Based Rehabilitation (CBR)
Unit 1: Introduction to CBR
Unit 2: Community Based Rehabilitation in Different Contexts
Unit 3: Sustainable Community Based Rehabilitation
Unit 4: Components of Community Based Rehabilitation
Block 2: Community Based Rehabilitation for Prevention of Disabilities
Unit 5: Inclusion and Community Support
Unit 6: Disabilities and Prevention
Block 3: Initiatives of Community Based Rehabilitation Programmes
Unit 7: Community Organization in CBR
Unit 8: Organization and Sustainability of Self Help Groups
Unit 9: CBR Initiatives
Unit 10: Utilizing Local Resources for Income Generating Activities

Block 4: Applications of Community Based Rehabilitation

Unit 11: Role of CBR Professionals
Unit 12: Role of Stakeholders in CBR
Unit 13: Role of Voluntary Organizations
Unit 14: Role of Media
Unit 15: Empowering People with Disabilities
MPCL-075: Identification and Assessment
Part I: Screening and Early Identification of Persons with Disabilities

1. Developmental Assessment
o Case history taking
o Observation and clinical interview
o Screening tests and tools: Developmental Screening Test, NIMH Developmental
Screening Schedule, Gesell’s Developmental Schedules
o Submission of two case reports based on actual work on cases using the above-mentioned
techniques and tests.

Part II: Psychological Assessment – Intellectual assessment, Assessment of Adaptive

Behaviour, Neuropsychological, and Vocational assessment
1. Intellectual Assessment

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 o Seguin Form Board
o Binet – Kamat Test of Intelligence
o Malin’s Intelligence Scale for Indian Children
2. Assessment of Adaptive Behaviour

o Vineland Social Maturity Scale

o Behavioural Assessment Scale for Adult Living - Mental Retardation developed at
NIMH.
3. Neuropsychological and Vocational Assessment

o Bender Gestalt Test

o PGI battery for brain dysfunction
o Vocational Assessment Checklist
o Psychomotor Tests – Finger Dexterity Test, Steadiness Test

The practical should be conducted in the laboratory at the Work Centre. Complete assessments as
mentioned in the Part I and Part II have to be completed and to be written in a proper format (as
given in the Handbook for Identification and Assessment MPCL 075). The learner is required to
submit psychological test records comprising of five cases using the above-mentioned tests. The
psychological test records will be assessed by the academic counsellor which carries 100%
weightage in the Term End Examination. You may keep a photocopy of your Practicum Record
before submitting it at your Work Centre. There will be NO viva-voce for MPCL 075.
MPCL-076: Intervention
Behaviour Modification
1. Behaviour Analysis

2. Behaviour Management Techniques for:

o Decreasing undesirable behaviours

o Increasing undesirable behaviours
o Developing new adaptive behaviours
3. Counselling Skills based on:

o Egan’s model of counselling

o Roger’s client-centered therapy
o Individual and family counselling

The learner is required to submit five fully worked-out Rehabilitation Counseling Records which
include case formulation, problem areas elicited, type and technique(s) employed to resolve the
problems, and the processes of counseling. Complete assessments as mentioned in the course
MPCL 076 have to be completed and to be written in a proper format (as given in the Handbook
for Intervention MPCL 076). The Rehabilitation Counselling Records will be assessed by the
academic counsellor which will have 30% weightage (Internal Assessment) in the Term End
Examination; and 70% weightage will be for to the Viva-voce (External Assessment) in this
course. Out of five records, two shall be related to child cases including one from multiple
disabilities.
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7. PLANNING YOUR STUDIES

As mentioned earlier, each credit of this programme is equivalent to 30 hours of learner study
comprising all learning activities (i.e. reading and comprehending the print material, listening to
audios, watching videos, attending counselling sessions, teleconferencing and writing
assignments responses). This means that you will have to devote approximately 120 hours of
study for a four-credit course (30 x 4) and 240 study hours for an eight-credit course (30 x 8).
Since you have four courses of four credits and two courses of eight credits, you need to put in a
total of 960 hours of study in one and a half year. This means that you will have to devote
approximately around at least two hours of study every day. You are therefore advised to
adjust your reading schedule keeping this workload in view. With this schedule, you will be able
to complete all courses in the minimum duration of the programme. The University offers a lot of
flexibility and openness in the courses and duration for the completion of programme. You
should take full advantage of this flexibility. As indicated earlier you can finish this
programme in one and a half year by earning 32 credits. If you are not able to complete it within
this period, you can take a maximum of three years to complete the programme. It would be
better if you plan it in a systematic way. The University will make available self-lerning
materials and assignments according to the scheme of study. Completion of a course would
involve studying the course, completing the assignments and obtaining pass marks in both
assignments and the term end examination. There will be no assignment in Practical courses. If
you are busy elsewhere and not able to fully devote yourself to the programme, you should plan
accordingly so that you may complete the programme timely. Download the assignment from
www.ignou.ac.in/Downloads/Assignments, ensuring the correct validity and the course code.
Submit the completed assignment according to the schedule mentioned on the cover note, and
take the term end examination (For details see Section 10 of this Programme Guide). Through a
proper planning you can finish this programme according to your convenience.

8. FEE STRUCTURE AND SCHEDULE OF PAYMENT

A prescribed fee (total fee Rs. 20,000/- at present) is to be paid for the Postgraduate Diploma in
Rehabilitation Psychology. A prescribed Registration fee (which is Rs. 300/- at present)
(non-refundable) and University Development fee (which is Rs 200/- at present) also has to be
paid. After the final list of selected candidates is declared on www.ignou.ac.in, the programme
fee should be paid only by means of Debit Card/Credit Card through online mode only. Fee once
paid is not refundable.
According to the University policy, the programme fees is subject to revision. In that case,
the revised fee shall be payable.

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Timely payment of programme fees is the responsibility of the learner. The learner is expected to
remit the fees as early as possible without waiting for the last date. Non-payment of fee would
result in the withdrawal of access to self-learning material and permission to write the
examinations. It may also result in the cancellation of your admission. If any learner willfully
appears in an examination without proper registration for a course, disciplinary action shall be
taken against them as per rules of the University.

9. INSTRUCTIONAL SYSTEM

The learning methodology for distance learning is self-directed learning, which is a

learner-centric rather than a teacher-centric approach. Your primary responsibility is to plan your
studies and implement and evaluate your efforts. Thus, you will have a better scope to reflect and
deal with the learning process independently. Self-learning material developed by the faculty
members and the lectures provided by the academic counsellors will encourage critical thinking
and foster creativity. You will also be subject to summative assessment in the form of
assignments. So, as a distance earner, you will need to actively participate and take the onus of
your learning process.

The methodology of instruction adopted by the University is different from that in the
conventional universities. The Open University system is more learner-oriented in which the
learner is an active participant in the teaching-learning process. Most of the instruction is
imparted through distance rather than face-to-face communication.
The University follows a multi-media approach for instruction. It comprises of:
• Self-Learning Material
• Audio-video programmes transmitted through radio and television
• Teleconferencing sessions
• Face-to-face counselling at Work Centre by the Academic Counsellors
• Assignment/ Practical
9.1 Course Material
The self-learning material (SLM) of each Course, in print or eBook format, is the primary form
of instruction. You should concentrate mainly on the SLM that are sent to you in the form of
printed books or eBooks. The course material would be sufficient to write assignment responses
and prepare for the Term End Examination (TEE). We would, however, suggest you to read
additional material, especially those given in the Suggested Reading section of the course
material.
The course material prepared by the University is self-learning in nature. Each course is printed
in the form of a single book or eBook. The course is divided into a number of Blocks. A
six-credit course generally has four to five Blocks. Each Block consists of Units (minimum two
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to maximum five units). Normally, the Units covered in a Block are thematically arranged. The
introduction section of the book provides an overview of the course, its objectives, guidelines for
studying the material, and related aspects. The Block introduction explains the coverage of the
Block as a whole as well as the coverage of each Unit in that Block.
Each Unit is structured in a way to facilitate self-study. Each Unit begins with Learning
Objectives which will give you an idea on what you are expected to learn from the Unit. The
Introduction provides an overview of the major theme of the unit. An attempt is made to forge a
link with the topics of the previous Units and the topic to be covered in the Unit. This is followed
by the main text, which is divided, into various sections and subsections. At the end of each
section, we have provided questions for self-evaluation under the heading of Check Your
Progress. You should attempt this part, as it will help you in assessing the immediate absorption
and check your understanding of the topic. Questions in Check Your Progress are for your
practice only, and you should NOT submit answers to these questions to the University for
assessment. We have not provided the full-length answers, as we would like to encourage you to
write in your own words and not rely on memorizing the course material.
The section Summary gives a brief account of what has been discussed in the Unit. This
summary enables you to recall the main points covered in the Unit. Each unit ends with
References which gives the list of books and articles that have been consulted to prepare the
unit. In addition, at the end of each Unit, a list of Suggested Readings is given. Some of these
books listed in this section will be available in the libraries at the Regional Centre. There is also
a section on weblinks for online resources, which might be helpful.
In order to comprehend the SLMs, read the Units carefully and note down the important points.
You can use the space in the margin of the printed pages for making notes and writing your
comments. While reading the Units, you may mark the difficult words and look for the meaning
of such words in a dictionary. If you still do not understand something, consult your counsellor
during the face-to-face sessions at the WC for clarification. Alternatively, you may write to the
course coordinator/programme coordinator for clarification.
Dispatch of Study Material
The dispatch of material will start once the online process of registration is complete and the
admission is confirmed. You can expect to receive your study material within one month of
closing of the registration for the programme. If any course material is missing or you receive
wrong or defective material, please address your query to the Regional Centre or write to
Material Production & Distribution Division at [email protected]. For the students who have
applied for digitized version, the SLM maybe accessed from www.ignou.ac.in/eGyankosh.
9.2 Academic Counselling
In distance education, face-to-face contact between the learners and their academic counsellors is
an important activity. The purpose of such an interaction is to answer some of your questions and

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clarify your doubts, which may not be possible through any other means of communication. It is
also intended to provide you an opportunity to meet fellow learners.
There are experienced academic counsellors at the WC to provide academic counselling and
guidance to you in the courses that you have selected for study. The academic counselling
sessions for each of the courses are held at suitable intervals throughout the academic session.
Attendance in the academic counselling sessions for theory courses is not compulsory, but we
would suggest you to attend these sessions as they may be useful in certain respects, such as to
share your views on the subject with teachers and fellow learners, comprehend some of the
complex ideas or difficult issues, and get clarifications for any doubts which you would not
otherwise try to raise.
Face-to-face counselling will be provided to you at the WC assigned to you. You should note that
the academic counselling sessions will be very different from the usual classroom teaching or
lectures. Academic counsellors will not be delivering lectures. They will try to help you to
overcome difficulties, which you face while studying for this programme. The sessions will be
according to the University norms. In these sessions, you must look into the subject-based
difficulties and any other issues arising out of such difficulties. The University normally
organizes four academic counselling sessions for a 4 Credits and eight sessions for an 8 Credits
course. One theory session is of two hours. Thus, for an 8 Credits Practical course, there will be
at least eight counselling sessions, each session will be of three hours. These sessions are
MANDATORY.

Course Credits No. of Sessions Duration

MPC 071 4 4
MPC 072 4 4 Each session is of two hours

MPC 073 4 4
MPC 074 4 4
MPCL 075 8 8 Each session is of three hours
MPCL 076 8 8

Before you attend the academic counselling sessions, please go through the SLM and note down
the points to be discussed. Unless you have gone through the Units, there may not be much to
discuss. Try to concentrate on relevant and important issues. Try also to understand each other’s
points of view. You may also establish personal contact with your fellow participants to get
mutual help for academic purposes. Try to get the maximum possible help from your academic
counsellors.
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9.3 Role of an Academic Counsellor

The academic counsellor plays a very crucial role by being the link between the learner and the
University. Knowledgeable and experienced faculty of colleges/universities/institutions function
as the academic counsellors of the University (Academic Counsellors are recommended by the
Course Coordinator). These academic counsellors provide help, support, and advice to the
learners in their academic progress. In the open distance learning system, learning is a
self-directed activity. Many a times, the learner is engaged in a career or in other activities, and
this may interfere with the studies. The learner may feel at a loss about going through the study
material and doing the assignments. Time management in view of the family and work
responsibilities becomes a challenging task. The learner finds himself or herself alone without
any/less contact with the peer group. Thus, the learner needs guidance and counselling of the
academic counsellor to overcome this feeling of isolation, get the required support, clarify
doubts, and get feedback about their progress. Academic counsellors provide the needed
face-to-face support to the learners in achieving their academic goals. For this, the academic
counsellors need to have certain personal attributes required for effective counselling:

1. Warmth: to make the learners feel welcome and valued as individuals

2. Acceptance: conveying unconditional acceptance and regard to the learner, and
respecting their right to make their own choices and decisions
3. Genuineness: being genuine, honest, and natural in your relationship with the learner
4. Empathy: being sensitive and understanding to the feelings of the learners and ensuring
that this understanding is communicated to them.

9.4 Work Centre

To provide effective student support, you will be allotted a Work Centre (WC), as per the merit
and availability of the seat at the WC. These WCs are institutes recognized by RCI. However, the
seats available with each WC is minimum 10 and maximum 25. The particulars regarding the
WC to which you are assigned, will be communicated to you (for reference, the Regional
Centres where the Work Centres are activated, are mentioned at end of the programme guide).
Every Work Centre will:

Be directly coordinated by the Regional Centre Director.

Academic Counsellors in different courses to provide counselling and guidance to you in the
courses you have chosen.
WC will have six major functions:
Counselling: Face-to-face counselling for the courses will be provided at the WC. Online
sessions might also be conducted by the academic counsellor for theory. However, Practical
sessions will be conducted in the face -to face- mode at the allotted WC. As mentioned earlier,
there will be four academic counselling sessions for a 4-credit theory component, and eight
16
sessions for each Practical course. The schedule of the counselling sessions will be
communicated to you by the Work Centre/ Regional Centre on your registered mail.
Evaluation of Assignments/ Practical: Tutor Marked Assignments (TMA) will be evaluated by
the Academic Counsellors appointed for different courses at the WC. These assignments will be
returned to you with tutor’s comments and marks obtained. These comments will help you in
your studies. Separate passing marks (40%) must be obtained in both the components separately.
Practical will be conducted at WC in the physical mode. Practical will also have a separate TEE,
the details of which are explained in the self-learning material.
Library: For each course, some of the text books or the books suggested under ‘Suggested
Readings’ will be available in Library at the Regional Centre. Many a times, WC also has a
library facility. Also, the Central Library, IGNOU has a facility for all its learners, to remotely
access the e-resources of the library. To avail the facility, the learner must request for a password
at [email protected].
Information and Advice: At the WC and Regional Centre, you will get relevant information
regarding the academic counselling schedules and the also the various programmes/ courses
offered by the University.
Audio-Video Facilities: The WC is equipped with audio-video facilities to help you make use of
the audio and video materials prepared for different courses.
Interaction with Fellow-learners: The WC gives you an opportunity to interact with fellow
learners. It is the contact point for you. All important information is communicated to the
Coordinators of the WC and Regional Director. The Coordinator would display a copy of such
important circular/notification on the notice board of the WC for the benefit of all IGNOU
learners. You are, therefore, advised to get in touch with your WC for day-to-day information
about counselling schedule, assignment submission, practical submission, and practical
conduction.
9.5 Interactive Radio Counselling
The University has the facility of interactive counselling through All India Radio network all
over India. You can participate in it by tuning in to your area Radio station. Experts from various
discipline areas are available for this counselling. Learners can put across their questions to these
experts by using the telephone. The telephone numbers are announced by the respective Radio
Stations. This counselling is available on all days. The topic for each session of the interactive
radio programme is available in the Gyanvani section of the University website.
9.6 GyanDarshan
IGNOU in collaboration with Doordarshan has an exclusive Educational TV Channel called
Gyan Darshan. It is available through cable TV network. The channel telecasts educational
programmes for 24 hours every day. Live telecast is from 3-5 P.M. and repeat from 8-10 P.M.
Apart from programmes of IGNOU, it will have educational programmes produced by various
17
national education institutions. You should try to get access to it through your cable operator. The
schedule of programmes and live sessions is available at the study centres one month in advance.
You can also get the schedule of programmes and live sessions from the University website.
9.7 GyanVani
Gyan Vani is an educational FM Radio network providing programmes covering different
aspects and levels of education including Primary and Secondary Education, Adult Education,
Technical and Vocational Education, Higher Education and Extension Education. There will be
programmes on various aspects and courses of PGDRPC. The schedule of the programmes is
uploaded on the University website.
9. 8 Teleconference /EDUSAT
To reach our learners spread in different parts of the country, we take the help of
teleconferencing. These sessions are conducted from University Campus, Delhi. The learners can
attend these at their Regional Centre and specified WCs of IGNOU. It is a one-way video and
two-way audio facility. The teleconferencing is available on Gyan Darshan-2 and Edusat. The
faculty members of the University, and other experts as resource persons participate in these
sessions. You can write your problems and questions to the programme coordinator/ course
coordinator through emails; or may also contact over telephone. These will help in resolving
your queries related to courses and other general information pertaining to the PGDRPC
programme.

10. EVALUATION

The system of evaluation followed by the University is also different from that of conventional
universities. IGNOU has a multi-tier system of evaluation.
● Self-assessment exercises within each unit of study.
● Continuous evaluation mainly through assignments which are tutor-marked, and
practical evaluation, depending on the nature of the course opted for.
● The Term End Examination.
● Practical work and Viva-voce depending upon the requirement of the course.

The evaluation consists of two parts: i) continuous evaluation through assignments, and ii) term
end examination. In the final result, all the assignments of a course carry 30% weightage while
70% weightage is given for the Term End Examination (TEE). University follows a grading
system for continuous evaluation as well as term-end examination. It is done on a ten-point scale
using the letter grades as given below: The University has decided to provide numerical marking
also in the grade card and award of division for the Postgraduate Diploma in Rehabilitation
Psychology.

18
 The following is the scheme of awarding divisions:

1st Division - 60% and above

IInd Division - 50% but below 59.9%

IIIrd Division - 40% but below 49.9%

Unsuccessful - Below 40%

You are required to score at least 40% marks in both continuous evaluation (assignment) as well
as the term-end examination of each course. You are also required to obtain 40% in the Practical
course. In the overall computation also, you must get at least 40% marks in each course to obtain
Postgraduate Diploma. The scores of continuous evaluation and term-end examination are not
complementary to each other for qualifying a course. Learner who does not qualify in the
term-end examination is allowed to take up the Term End Examination after six months but
within the maximum validity of the programme (the learner has to successfully complete all the
courses within three years). For the next TEE, the learner must fill the exam form and pay the
exam fee.
10.1 Assignments
Assignments constitute the continuous evaluation. The marks that you secure in the
assignments will be counted in your final result. As mentioned earlier, an assignment of a
course carries 30% weightage. You are therefore advised to take your assignment seriously. A
simple omission on your part may put you in great inconvenience later.
For each course of this programme, you have to do two to three Tutor Marked Assignments
(TMA) depending upon the nature of the course. The TMA for each semester can be downloaded
from the www.ignou.ac.in/downloads/assignments/PostGraduateDiploma.
You have to complete the assignment within the due dates specified in the assignment booklet.
You will not be allowed to appear for the term-end examination for any course if you do not
submit the assignment in time for that course. If you appear in term-end examination, without
submitting the assignments, the result of the term-end examination is liable to be cancelled.
Ensure that your assignment responses are complete in all respects. Before submission you
should ensure that you have answered all the questions in all assignments. Incomplete
assignment responses may affect your grades adversely.
The main purpose of TMA is to test your comprehension of the learning materials you receive
from us and also to help you get through the courses. The academic counsellors after correcting
the assignments return them back to you with their comments and marks. The comments will
guide you in your study and help in improving it. It is therefore important that you collect the
evaluated TMA along with a copy of the assessment sheet containing the comments of the
academic counsellor on your performance.
19
The content provided in the printed course materials should be sufficient for answering the
assignments. However, if you have access to other books, you may make use of them. The
assignments are designed in such a way as to help you concentrate mainly on the course material
and fairly use your personal experience.
You have to submit your assignment response sheets to the Coordinator of the Work
Centre assigned to you. For your own record, retain a copy of all the responses which you
submit to the Coordinator. If you do not get back your duly evaluated tutor marked assignments
along with a copy of the assessment sheet containing comments of the evaluator on your
assignment within a month after submission, please try to get it personally from your WC. This
may help you to improve upon future assignments.
Keep duplicate copies of assignment responses of TMAs submitted to WC. They may be
required to be produced at Student Evaluation Division on demand. Also maintain an account of
the corrected assignment responses received by you after evaluation. This will help you to
represent your case to the University in case any problem arises.
You must complete the Practical component in the interactive face- to- face sessions at the
allotted WC. The counseling sessions for the Practical (8 Credits) are mandatory. The TEE of
Practical will also be conducted at the WC (the details of the evaluation scheme is mentioned in
the SLM).
If you do not get a pass grade in any assignment, you have to submit it again. Get fresh
assignments from the Student Zone tab of the University website. However, once you get the
pass grade in an assignment, you cannot re-submit it for improvement of grade. Assignments are
not subject to re-evaluation except for factual errors, if any, committed by the evaluator. The
discrepancy noticed by you in the evaluated assignments should be brought to the notice of the
Coordinator of the WC, so that the correct score is forwarded by him/her to the Student
Evaluation Division at Headquarters.
In case you find that the score indicated in the assignment sheet of your Tutor Marked
Assignment has not been correctly reflected or is not entered n your grade card, you are advised
to contact the Coordinator of your WC with a request to forward the correct award list to the
Student Evaluation Division at the Headquarters.
Do not enclose or express doubts for clarification, if any, about study material or assignment
along with the assignment. Send your doubts in a separate cover to the Director, School of
Social Sciences, IGNOU, Maidan Garhi, New Delhi-110068. Give your complete enrolment
number, name, address, title of the Course, Course Code, LSC name, and attach the assignment
questions on top of your letter. If you have any specific grievances, you use the iGRAM
(http://igram.ignou.ac.in) platform for a early response from the University.

20
SPECIFIC INSTRUCTIONS FOR TUTOR MARKED ASSIGNMENT (TMA)
1) Write your Enrolment Number, Name, Full Address, Signature and Date on the top right hand
corner of the first page of your response sheet.
2) Write the Programme Title, Course Code, Course Title, Assignment Code and Name of your
WC on the left hand corner of the first page of your response sheet. Course Code and
Assignment Code may be reproduced from the assignment. The top of the first page of your
response sheet should look like this:

ENROLMENT NO. : .................... NAME : ......................................

PROGRAMME CODE: …………….. ADDRESS:
.....................................
COURSE CODE : ....................
COURSE TITLE :.....................
ASSIGNMENT CODE : .................... SIGNATURE: ................................
WORK CENTRE : .................... DAT : .....................................

3) Read the assignments carefully and follow the specific instructions, if any, given on the
assignment itself about the subject matter or its presentation.
4) Go through the Units on which the assignments are based. Make some points regarding
the question and then rearrange those points in a logical order and draw up a rough outline of
your answer. While answering an essay type question, give adequate attention to introduction
and conclusion. The introduction must provide a brief interpretation of the question and how you
propose to develop it. The conclusion must summarise your response to the question. Make sure
that the answer is logical and coherent, and has clear connections between sentences and
paragraphs. The answer should be relevant to the question given in the assignment. Make sure
that you have attempted all the main points of the question. Once you are satisfied with your
answer, write down the final version neatly and underline the points you wish to emphasise.
While solving numerical problems, use proper format and give working notes wherever
necessary.
5) Use only foolscap size paper for your response and tie all the pages carefully. Avoid
using very thin paper. Allow a 4 cm margin on the left and at least 4 lines in between each
answer. This may facilitate the evaluator to write useful comments in the margin at appropriate
places.

21
6) Write the responses in your own hand. Do not print or type the answers. Do not copy
your answers from the Units/Blocks sent to you by the University. It is advised to write your
answers in your own words as it will help in grasping the study material.
7) Do not copy from the response sheets of other students. If copying is noticed, the
assignment will be rejected.
8) Write each assignment separately. All the assignments should not be written in continuity.
9) Write the question number with each answer.
10) The completed assignment should be submitted to the Coordinator of the Work Centre
allotted to you. TMAs submitted at any other place will not be evaluated.
11) After submitting the TMA, get the acknowledgement from the Coordinator on the
prescribed assignment remittance-cum-acknowledgement card.
12) You should submit your TMA only to the Work Centre allotted to you by the University.
13) If you find that there is any factual error in evaluation of your assignments e.g. any
portion of your assignment response has not been evaluated or the total of score recorded on your
assignment response is incorrect, you should approach the Coordinator of your work centre for
correction and transmission of correct score to headquarters.
14) There is NO re-evaluation for TMA/ Practical and 40 is the minimum pass marks for both.
10.2 Term End Examination
As stated earlier, the term-end examination is the major component of the evaluation system and
it carries 70% weightage in the final result. You must fill the Term End Examination (TEE) form
online before the last dates i.e. 31st March for June exam and 30th September for December exam.
Plase visit IGNOU website for latest updated information.
The University conducts TEE twice a year i.e., in June and December. You can, however, take
the examination only after completing the minimum duration of the programme. This means that
the Term End Examination for your programme will be after one and half years. If you
miss taking any examination, you may take those courses in next TEE conducted in June or
December.
A learner is permitted to appear in the TEE, subject to the following conditions: -
● Registration for the courses is valid and not time barred.
● Required assignment in the course has been submitted by the due date.
● Minimum time to pursue these courses as per the provision of the programme has
been completed.
● Examination fee is paid for all the courses in which the learner is writing the
examination.
In the case of non-compliance of any of the above conditions, the result of all such courses is
liable to be withheld by the University. In case you fail to get a pass score (40% marks) in the
22
Term End Examination, you will have to reappear at the next Term End Examination for that
course within the total span of the programme i.e. three years.
Submission of Online Examination Form
The learners are required to fill in the Examination form to appear in the TEE each time i.e. for
every exam (December/June) a learner has to apply a fresh. Fill-in the exam form online for all
the courses that a learner plans to take in a TEE. The learner also to submit separate exam form
for Practical component. The course codes for theory and Practical will reflect in the exam
form. To avoid discrepancies in filling up examination forms and avoid hardship in appearing in
the TEE, you are advised to:
1) Remain in touch with the Regional Centre/ Student Evaluation Division, IGNOU, for change
in schedule of submission of examination form.
2) Fill-up all the particulars carefully and properly in the examination form to avoid rejection/
delay in processing of the form
3) Retain proof of submission of examination form till you download your Hall Ticket.
Examination Fee and Mode of Payment
The schedule for submission of TEE Form is available at the IGNOU website during each
session. The prescribed fee (which is Rs. 200/- at present) is payable per course. The mode of
payment of examination fee is only through Credit Card/Debit Card/Net Banking. Examination
fee once paid is neither refundable nor adjustable even if the learner fails to appear in the
examination.
Hall Ticket for Term End Examination
No hall ticket shall be dispatched to the examinees. Hall Tickets of all examinees are uploaded
on the University website 7 to 10 days before the commencement of the Term End Examinations.
Learner is advised to take the printout of the Hall Ticket from the University website after
entering the enrolment number and name of the programme of study, and report at the
examination centre along with the Identity Card issued by the University at tested by the
Director of the Regional Centre. Without a valid IGNOU Student ID Card issued by the
Regional Centre/ University, examinees will NOT be permitted to appear in the examination.
Every learner must bring his/her identity card for appearing in the TEE along with the
Hall Ticket. Learner will be allowed to appear in the TEE for those courses only for which
registration is valid and the prescribed minimum duration of study is completed. In case, any
learner has misplaced the Identity Card issued by the University, it is mandatory to apply for a
duplicate Identity Card to the Regional Centre concerned well before commencement of the
examinations. The learner without valid ID Card will not be allowed to enter the
Examination Centre premises.

23
Examination Date Sheet
Examination date sheet (i.e., schedule which indicates the date and time of examination for each
course) is uploaded on the University website at least fifteen days from the commencement of
the TEE. You are advised to check the dates of all the theory courses. Practical TEE dates will
not reflect in the date sheet. Your WC will not be the exam centre. You may take the exam from
any IGNOU exam centre. However, TEE for the Practical course, will be conducted at your
WC and exam schedule will be communicated by the RC/WC.
Declaration of Result
It is your duty to check whether you are registered for a course and whether you are eligible to
appear for that examination. If you neglect this and take the examination without being eligible
for it, your result will be cancelled.
All efforts are made to declare the results well before the deadline for submission of Examination
Form for the next TEE. In case, result for a course is not declared you should fill the
Examination Form for that course without Examination Fee. In case, you appear in the TEE of
that course, you have to send a demand draft (drawn in favour of IGNOU, New Delhi) of
requisite amount to the Registrar, Student Evaluation Division (SED) Division, New Delhi
failing which your result of that course will not be declared.
Early Declaration of Result
In order to facilitate learners who have secured admission for higher studies or got selected for
employment, etc. and are required to produce statement of marks/grade cards by a specified date,
the University provides for early declaration of result. The learner can apply for early processing
of his/her answer scripts and declaration of result. Such a student is required to apply in
prescribed form (available on the University website) along with i) fee of ₹ 1000/- per course
through demand draft drawn in favour of IGNOU and payable at New Delhi, and ii) attested
photocopy of the admission/employment offer. You must submit the request for early declaration
of result before the commencement of TEE, that is, before June 1st or December 1st for June and
December TEE respectively. The University in such cases will make arrangement for early
processing of answer scripts and declare the result as a special case possibly within a month’s
time from the conduct of examination.
Re-Evaluation of Examination Scripts
Learner who is not satisfied with the marks/grade awarded to them in the TEE may apply in
prescribed form for re-evaluation within one month from the date of declaration of results, i.e.
the date on which results are made available on the University website on payment of prescribed
fee (which is Rs. 750/- at present) per course is payable online. The better of the two scores of
original marks/grade and marks/grade after re-evaluation will be considered and updated in the
student’s record. Re-evaluation is permissible in TEE (theory course) only and NOT in practical,
and assignment. A sample application form with rules and regulations for this purpose is
available at the University’s website.

24
Improvement in Division/Class
Learner who has completed the programme and wish to improve their Division / Class may do so
by appearing in TEE. Only those students of the programme who fall short of less than 2% marks
to secure 2nd and 1st division are eligible for reexamination. Learner may apply in the prescribed
form from 1st to 30th April for June TEE and from 1st to 31st October for December TEE along
with prescribed fee (which is ₹ 750/- at present) per course by means of a demand draft drawn in
favour of IGNOU and payable at New Delhi.
PLEASE VERIFY THE DATES ON IGNOU WEBSITE.
Learner wishing to improve their marks will have to apply within six-months from the date of
issue of final statement of marks/grade card to them, subject to the condition that their
registration for the programme/course being applied for improvement, is valid till the next TEE
in which they wish to appear for improvement. Rules and regulations in detail for this purpose
are available at the University’s website.
Obtaining Photocopy of Answer Scripts
After the declaration of result, if the learner is not satisfied with the marks awarded, they may
request for a Photocopy of Answer Scripts. The request for obtaining Photocopy of Answer
Scripts by the learner must be made within 45 days from the date of declaration of result to the
Student Evaluation Division, IGNOU, New Delhi in the prescribed format along with prescribed
fee to be paid online.
While communicating with the University regarding examinations, please write your enrolment
number and complete address clearly. In the absence of such details, the Student Evaluation
Division will not be able to attend to your problems.

11. OTHER USEFUL INFORMATION

Please visit the University website at regular intervals for all the updates at www.ignou.ac.in.
IGNOU Web Site offers relevant information to the general public and student support facilities
to the learners through the Single Window Informaton and Student Support (SWISS). These
include:
 Online registration for fresh admission of various programmes
 Online Re-Registration
 Online submission of Term-End Examination Form
 Results of the Term End Examinations
 Checking status of study materiel
 Downloads Assignments/Question papers/Forms
25
 Catalogue of audio/video programmes
 Schedule of Gyan Darshan/Gyan Vani/ programmes
 Admission announcements
 Addresses of regional and study centres
 Update on the latest happenings at the University
 Checking of student’s mailing address
 Entrance test results
 TEE date-sheet
 Examination Hall Ticket
 Course Completion Status
 Accessing e-GyanKosh: using this web site you can download your course material and view
video related to your courses.
Change or Correction of Address
There is a printed form for the change/correction of address/name. A copy of the same is
available online on the university websites under Student Zone. In case there is any correction or
change in your address, you are directed to make use of that form addressed to the Registrar,
Student Registration Division (through concerned Regional Director). You are advised not to
write letters to any other officer in the University in this regard. Normally, it takes four to six
weeks to effect the change. Therefore, you are advised to make your own arrangements to
redirect the mail to the changed address during this period.
Change of Work Centre
PGDRPC programme is activated in RCI recognized institutes and only a few cities across India
are delivering the programme. The WC is allotted considering the merit (selection criteria may
change in the future) and the options filled by the learner. As far as possible the university will
allot the work centre opted for by the learner. However, the university may change the WC at its
convenience without concurrence of the learner at any time. PGDRPC being a practical-based
programme, change of Work Centre is not allowed in the programme.
Issue of Duplicate Grade Card/Mark sheet
A duplicate Grade Card is issued after a request is made on the prescribed form along with a
draft of prescribed fee (which is ₹ 200/- at present) to be paid in favour of IGNOU, New Delhi.
The form for the purpose is available on the IGNOU website.

26
Issue of Duplicate Degree Certificate
A duplicate degree certificate can be issued after a request is made on the prescribed form along
with a demand draft of prescribed fee (which is 750/- at present) in favour of IGNOU, New
Delhi. The following documents are required to be attached with the requests for issue of
duplicate degree certificate:
1) Affidavit on non-judicial stamp paper of prescribed amount (which is ₹ 10/- at present).
2) Copy of FIR lodged with the police station regarding loss of Degree Certificate.
3) Demand Draft/IPO for requisite fee.
The form and the format for the purpose are given on the University website.
Simultaneous Registration
Guidelines for Pursuing Two Academic Programmes Simultaneously
5729348_Guidelines-for-pursuing-two-academic-programmes-simultaneously.pdf (ugc.gov.in)
According to UGC Guidelines (2022), “A student can pursue two full time academic
programmes in physical mode provided that in such cases, class timings for one programme do
not overlap with the class timings of the other programme. 2. A student can pursue two academic
programmes, one in full time physical mode and another in Open and Distance Learning
(ODL)/Online mode; or up to two ODL/Online programmes simultaneously. 3. Degree or
diploma programmes under ODL/Online mode shall be pursued with only such HEIs which are
recognized by UGC/Statutory Council/Govt. of India for running such programmes. 4. Degree or
diploma programmes under these guidelines shall be governed by the Regulations notified by the
UGC and also the respective statutory/professional councils, wherever applicable.”
Violation of the above guidelines will result in cancellation of admission to all the programmes
and forfeiture of the programme fees.
http://www.ignou.ac.in/userfiles/Notification%20Simultaneous%20programs%202-9-2022.pdf
Migration Certificate
For Migration Certificate, requisition may be sent to the Regional Director along with the
following documents:

1) Application (can be obtained from the IGNOU website)

2) Attested copy of the mark sheet.
3) Prescribed Fee (which ios ₹ 500/- at present) in the form of demand draft drawn in
favour of IGNOU payable at the city where the Regional Centre is located.

27
Refund of Fees
The refund request will be considered as under:
a) Before the last date for submission of admission form Programme fee will be refunded
after deduction of prescribed amount.
b) Within 15 days from the last date for submission of admission form-Programme fee will
be refunded after deduction of prescribed amount.
c) Within 30 days from the last date for submission of admission form-Programme fee will
be refunded after deduction of prescribed amount.
d) After 30 days from the closure of the last date- No refund will be allowed.

The last dates for submission of admission form will be considered separately i.e., last date
without late fee and last date with late fee. However, late fee, if any, will not be refunded.
In cases of (a) to (c) above, the candidate will make a written request to the Regional Director
(RD) concerned for such a refund. The Regional Centre (RC) will process the cases as soon as
possible after ascertaining the credit of the same in IGNOU Accounts.
Disputes on Admission and other University Matters
The place of jurisdiction for filing of a Suit, if necessary, will be only at New Delhi/Delhi.

12. SOME USEFUL ADDRESSES

During the course of your study, you might require some additional information about rules and
regulations as well as how to resolve some of the issues in completing your studies at IGNOU.
You must know whom to contact for specific information. Here is a list of addresses and contact
numbers and emails of offices in the University to contact for specific information or problem.

Programme Coordinator(s):
Dr. Ashwini Kumar, Room No. 105, Block-F, School of Social Sciences, IGNOU,
Maidan Garhi, New Delhi-110068. O: 011-29572705
Dr. Monika Misra, Room No.31, Block-F, School of Social Sciences, IGNOU, Maidan Garhi,
New Delhi-110068. O: 011-29572781
E: [email protected]
Identity Card, Fee receipt, Concerned Regional Centre
Bonafide Certificate, Migration,
Scholarship forms
Non-receipt of study material Material Production and Distribution Division

28
 Asst. Registrar (Exam-II), SED, Block-12, IGNOU,
Schedule/information regarding Maidan Garhi, New Delhi-110068
Exam form, Entrance test, E-mail: [email protected]
Date-sheet, IGNOU Hall ticket Ph. 29536743, 29535924-32 / Extn-2202, 2209
Dy. Registrar ( Exam.III), SED, Block-12, IGNOU,
Result, Re-evaluation, Grade Maidan Garhi, NewDelhi-110068
Card, Provisional Certificate, E-mail [email protected]
Early declaration of Result, Ph. 29536103, 29535924-32/Extn. 2201, 2211, 1316
Transcript
Asst. Registrar (Assignment), SED, Block-3,
Non- reflection of Assignment Room No-12, IGNOU, Maidan Garhi, New
Grades/Marks Delhi-110068
E-mail : [email protected]
Ph. 29535924, Extn-1312, 1319, 1325
Dy. Registrar (Exam.I), SED, Block-9, IGNOU,
Original Degree/ Diploma/ Maidan Garhi, New Delhi-110068
Verification of Degree/Diploma E-mail [email protected]
Ph.29535438, 29535924-32/Extn-2224, 2213
Asst. Registrar (Student Grievance), SED, Block-3,
Student Grievances related to IGNOU, Maidan Garhi, New Delhi-110068
Evaluation E-mail [email protected]
Ph. 29532294, 29535924-32/Extn-1313
[email protected]/ or to the Course Coordinator/
Academic Content Programme Coordinators
Regional Director, Student Service Centre, IGNOU,
Student Support Services and Maidan Garhi, New Delhi-110068
Student Grievances, E-mail [email protected]
Pre-admission inquiry of various Ph. 29535714,29533869, 2953380
courses in IGNOU Fax-29533129

13. LIST OF REGIONAL CENTRES (where the programmme is offered)

1. IGNOU Regional Centre Bhopal

12, Arera Hills, Near Old District Jail. Bhopal, MP 462011
E: [email protected]
Phone : 0755-2570517, 2578455, 2578452
Twitter: @ignou_rcbhopal
Instagram:ignou_bhopal
IGNOU RC Bhopal Facebook IGNOU Facebook Page

2. IGNOU Regional Centre Chandigarh

Urban Estate, Karnal 132001 (Haryana)
Phone: 0184-2989777 (Karnal) 0172-2997699 (Chandigarh)

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 E: [email protected]
Website: http://rcchandigarh.ignou.ac.in
Facebook: https://www.facebook.com/RCCHD
Instagram: https://www.instagram.com/06chandigarh/
X: https://twitter.com/chandigarh_rc

3. IGNOU Regional Centre Delhi-1

J-2/1, Block B-1, Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi- 110044
Phone: 011-46552431
E: [email protected]
Website: www.rcdelhi1.ignou.ac.in

4. IGNOU Regional Centre Dehradun

Nanoor Khera, Tapovan, Raipur Road,
Dehradun- 248008, Uttarakhand
E: [email protected]
Phone: 0135-2789200/2789205
Telegram: ignouddn
You Tube Channel https://www.youtube.com/channel/UCYr2p0BoA-OSaJPPWtT_qnA
X: DehradunIgnou
Facebook IGNOU-RC-Dehradun
Instagram: ignourcdehradun

5. IGNOU Regional Centre Jaipur

70/80, Sector-7, IGNOU Path,
Patel Marg Mansarovar,
Jaipur-302020 (Rajasthan)
E:[email protected]
Phone: 0141-2785730/ 2781079
Mobile No. 75974-54843

6. IGNOU Regional Centre Karnal

Plot No. 5, Sector-12 (Part-1),
Urban Estate, Karnal-132001 Haryana
Phone: 0184-2271514
E: [email protected]
Website: http://rckarnal.ignou.ac.in/
X: https://twitter.com/karnal_rc
Facebook: http://facebook.com/rckarnal10/
Instagram: ignoukarnal
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 7. IGNOU Regional Centre Srinagar
Saida Kadal, Rainawari, Srinagar, Jammu and Kashmir (UT)- 190003
Website:www.rcsrinagar.ignou.ac.in
E:[email protected]
Facebook: ignousrinagar
X:IGNOURCSRINAGAR
Telegram:ignourcsrinagar
Instagram: ignourcsrinagar

8. IGNOU Regional Centre Varanasi

Gandhi Bhawan, BHU Campus,
Varanasi – 221005 (Uttar Pradesh)
Website : www.ignou.ac.in
http://rcvaranasi.ignou.ac.in
E: [email protected]

Most of the operations of the University are online. Wherever you are required to submit a hard
copy, the University has made available different application forms on its website. Download
the forms from the Student Zone of the University website. You should also visit the website of
your Regional Centre for information related to induction meeting, counselling sessions,
Assignment/Practical submission and other related information.

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