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SGT Installation Instructions

Sgt instructions

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61 views15 pages

SGT Installation Instructions

Sgt instructions

Uploaded by

navjotg2022
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Serco Business

SGT Online Exam Browser Installation and Troubleshooting Guide

Online Testing requires you to download and install the SGT Online Exam Browser prior to exam
date. To install, please download the installation package from the links below and the follow
the step-by-step instructions.

Download the installation package – Download package from link below.

Windows users -Minimum system requirement is Windows 8.1 or higher


(Windows 10, Windows 11)
- Please make sure all Windows updates are installed to latest
version available

Click here to download the installation package for Windows.

macOS users – Minimum system requirement is macOS 10.11 or higher


(13, 12, 11, 10.15, 10.14, 10.13, 10.12)

- Please make sure that you are on the latest version of MacOS that
is available for your machine

Click here to download the installation package for MacOS.

Note :
SGT Online Exam Browser requires you to have appropriate permissions to install software on
your computer. Please ensure you are using a computer with appropriate permissions.

Windows Users
1. You may be prompted to select a location to download the package. The default location is
your Windows Download folder. If this screen does not pop up, please proceed to step 3.

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2. Once you have downloaded the file, launch it to proceed with the installation process. If
you are unable to locate the downloaded file, please check your browser downloads and
double click the SGTOnlineExamBrowserWin_5_0_18.msi file to launch.

3. If the following dialog box is displayed, please select More Info and select Run Anyway.

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4. The installation process will now start and the following dialog box will pop up. Click Next.

5. The next screen allows you to modify the location where browser will be installed. You can
choose to leave it as the default location. Click Next.

6. Click Install on the next dialog. This will start the installation process. Please do not close
or exit the installation dialog at this stage.

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7. If you are installing the Safe Exam Browser for the first time, you might see the below
screen, just check mark the “I agree" button and click on install.

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8. If you will be promoted to allow the package to make changes to your local folder. Please
click ‘Yes’ on one or both the screens as shown below.

9. The installation of the browser will take a few minutes, please wait until the process
completes :

10. After the above installation completes, you might have be prompted to select Yes on the
below few permissions :

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11. This completes the installation of the SGT Online Exam Browser and the application will
launch on your screen.
12. At the launch, a dialog box will appear with the message , “”The client configuration has
been saved and will be used when you start SEB the next time. Do you want to quit for
now?” Click NO. This should take you to the Login screen for SGT Exam Portal.

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Configuration Successful popup:


Please click “NO” button on the Configuration Successful dialog box as shown in the
screenshot below. If “Yes” button is clicked, the SGT Online browser will be closed.

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13. To exit, click the Power Icon at the bottom right hand corner of the screen.

14. You will now find a shortcut (pictured below) created on your desktop as well as the
Windows Start Bar to access the SGT Online Exam Browser on your scheduled exam day.
You may also access this browser prior to your scheduled exam day to review pre-exam
instructions at least 24 hours after booking.

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On Exam Day

At least 15 minutes prior to your scheduled exam, please launch the SGT Online Exam Browser
by double clicking the shortcut below on your desktop.

IMPORTANT: Prior to launching the browser, please ensure you have written down your user
name and password to enter the exam as you will not be able to access your email confirmation
once logged in to the browser.

macOS Users
1. Download the package from the link for macOS users above.

2. Navigate to the folder where the package has been saved and double click
SGTOnlineExamBrowserMacOS_4.0.3.pkg. Alternately select the package from your
browser downloads and click to get started.

3. The installation process will now start and you should see the following dialog box. Click
Continue.

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4. The next screen allows you to modify the location where browser will be installed. You
can choose to leave it as the default location. Click Install.

Enter Computer Username and password if and when prompted :

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5. Click OK at the next step.

6. Click Close at the next step.

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7. This completes the installation of the SGT Online Exam Browser and you will be directed
to the Exam Login Page.
8. At the next step, a dialog box will appear with the message , “New Settings have been
saved, they will be used when you start SEB next time again. Do you want to continue
working with SEB or quit for now?” Click Continue. This should take you to the Login
screen for SGT Exam Portal.

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9. Login to test or click the Power Icon at the right hand corner of the screen to
exit/close SGT Online Browser.

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10. You should also find a shortcut created on your desktop to access SGT Online Browser
on Exam day or day prior to review exam instructions.

11. Additional to the permissions provided above, make sure you go to the System Settings
and toggle the microphone and camera permissions under “Privacy and Security” to Off
and On once to avoid issues on exam day. Make sure they are ON after the toggle.

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On Exam Day

At least 15 minutes prior to your scheduled exam, please launch the SGT Online Exam Browser
by double clicking the shortcut below on your desktop.

IMPORTANT: Prior to launching the browser, please ensure you have written down your user
name and password to enter the exam as you will not be able to access your email confirmation
once logged in to the browser.

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