Tech Sheet w11501234 Revb
Tech Sheet w11501234 Revb
■ There will be a delay of 3 seconds before start of sub step 01. Each step is timed and will be
Service Test - 36 Ice Box Fan
Check for fan operation. Control Ice Box Fan using SW3. Display the status on Temp
automatically proceed. to the next step. User will not be allowed to exit step. If exit is attempted, Display. (01 = ON, 02 = OFF). Verify air flow from the IB fan.
Tech Sheet Do not Discard Component Specifications ■
an invalid chime will be produced.
Control the Sealed System loads selecting SW3 (01 = Initialize Dual Evap Valve in home position Service Test - 37 Ice Box Thermistor
(4 min), 02 = Close both RC & FC Evap Valve (1 min), 03 = Turn compressor ON (1 min), 04 = ■ The board will check the resistance value of the thermistor and display the results on
the Temp Display. (01 = Pass, 02 = Open, 03 = Short).
DANGER
Keep compressor ON, drive the valve to RC position & turn RC fan ON, 05 = Keep compressor
Component Specifications All Parts - ON, drive the valve to FC position & turn FC fan ON. Verify air flow from the evaporator fan. Service Test - 38 Forced Defrost mode
115 VAC/60 Hz unless noted ■ Set the Forced Defrost Mode by selecting SW3, OF = No forced Defrost, Sh = Short
NOTE: Advance quickly through Service Test 4 to keep from locking in. Once locked in, you cannot
Cooling exit, and must wait approximately 10 minutes. Defrost, Lo = Long defrost.
Freezer Rotation............................. Clockwise Service Test - 5: Compressor Status/Speed Service Test - 39 RC Evap Thermistor
Evaporator Fan RPM .................................. 2700 RPM ■ Initial Display 02 = Minimum speed ■ The board will check the resistance value of the thermistor and display the results on
Motor Watt ................................... 5.5 ± 15% W @ 12.7 VDC ■ Depress SW3. Display = 03. Compressor ramps up to maximum speed. When the Temp Display. (01 = Pass, 02 - Open, 03 = Short.
NOTE: Fan blade must be fully seated on shaft maximum speed is reached, 01 is displayed. Service Test - 40 Horizontal Mullion Heater Mode
to achieve proper airflow. ■ Set the Horizontal Mullion Heater Sensor Mode by selecting SW3. (01 = Sensor
■ Depress SW3. Display = 04. Speed ramps down from maximum to minimum speed.
Electrical Shock Hazard Freezer Wattage................................... 365 ± 5% W Display = 02. Operation On, 02 = Sensor Operation Off (Heater on 100%).
Only authorized technicians should perform diagnostic Evaporator Heater Resistance .............................. 36.2 ± 5% Ω Service Test - 8: All UI (User Interface) Indicators Service Test - 41 Horizontal Mullion Heater Status
voltage measurements. Controls ■ Verify that all LED indicators and UI display digits turn on automatically. All indicators ■ Control the Horizontal Mullion Heater selecting SW3. (toggle between On and Off) (01
ON for 30 second timeout. = ON, 0= OFF).
After performing voltage measurements, disconnect Control Board Volt .......................................... 120 VAC, 60 Hz
Service Test - 9: UI Button and Pad Test Service Test - 42 UI EEPROM Control Software Version: NOTE: Not normally
power before servicing. See control board section for diagnostics.
■ Displays the user Interface Buttons and Ice and Water Pads status as described in used
Thermistor Temperature ............................ Resistance the Component Status Indicator column below. ■ Displays in three sequential flashed the Dispenser UI Control software version on the
Failure to follow these instructions can result in death 77°F/25°C ............................... 2700 Ω ± 5.0%
NOTE: Do not use SW4 and SW5 as these are used only to navigate through the Service UI display.
or electrical shock. 36°F/2.2°C .............................. 7964 Ω ± 1.0%
Diagnostics. NOTE: This is repeatedly displayed during all time in this step. 00/00/00 to 99/99/99.
0°F/-18°C................................ 23,345 Ω ± 2.0%
Press Digit 1 Digit 2 Service Test - 45 Ice Maker Water Fill Test
*Light Switch Type......................................... SPDT NO/NC
WARNING Volt ..........................................
Current ....................................
125/250 VAC
8/4 A
SW1 1
NOTE: BEFORE INITIATION THIS TEST, GO TO STEP 57, INITIATE ICE MAKER
HARVEST TO INSURE ALL ICE IS EJECTED FROM MOLD BEFORE FILLING.
SW2 2 ■ After an initial 3 second delay, displays the Ice Maker water fill stat on the UI display.
Ice and Water Press SW3 to start a water fill. Pressing SW3 will toggle between ON and PAUSE. (02
SW3 3
= Off, 03 = On, 04 + Paused).
Dual Water Valve Watts ....................................... Green side: 10 W
Red side: 35 W
SW6 6 Service Test - 46 Water dispensing Test
Ice and Water Pad 1 ■ Displays the status of the water dispense valve. Press the water pad to initiate a
Isolation Valve Watts ....................................... 20 W (Green) water dispense. (00 = Water Dispense Valve Off, 01 = Water Dispense Valve On).
NOTE: SW4 and SW5 are used for navigation and are not displayed.
Ice Box Fan Rotation................................... Clockwise Service Test - 56 Ice Maker Error Codes
Electrical Shock Hazard (facing end opposite shaft) Service Test - 11: Dispenser Lighting ■ Displays active Ice Maker Error Codes on the UI display. (E0 = No Errors, E1 = No
RPM ........................................ 3500 RPM ■ Pressing SW3 will change the dispenser lighting setting from OFF (0%) to ON (100%) Cooling, E2 = Motor Lost Position, E3 = Heater Timeout, E4 = Dry Cycle, E5 = Timed
Disconnect power before servicing. to DIM (50%). Status indicator light is blank.
Watt ......................................... 3.8 ± 15% W @12.7 VDC Ice Making).
Replace all parts and panels before operating. *IEC 60079-15 certified for use in explosive atmosphere Service Test - 12: Accent Light Turns On Service Test - 57 Ice Maker Harvest
Failure to do so can result in death or electrical shock. Service Test - 15: Ice Level Sensor ■ Press SW3 to activate a Harvest sequence. Digit 1 displays the state of the sequence.
■ Displays the ice bin status in real time on the UI display. Verify that the full and not full Digit 2 displays the outcome of the sequence. Once initiated, the sequence cannot be
levels display correctly (01 = bin full or not present, 02 = bin not full). exited.
Service Test - 16: RC Left Door Switch Input Digit 1 0 = Heater and Motor OFF, 1 = IM Heater ON, 2 = Motor Rotating CW until it
finds home position.
Voltage Measurement Safety Information Control Board Troubleshooting ■ Displays the RC Door status in real time on the UI display. Verify that the open and Digit 2 0 = In Progress, 1 = Harvesting Completed, 2 = Harvesting not completed,
When performing live voltage measurements, you must close status display correctly. (01 = FC Door Open, 02 = FC Door Closed). Doors must be closed.
do the following: SWITCH DIAGRAM Service Test - 17: RC Right, Pantries, FC Doors Switch Input NOTE: Harvesting Not Completed does not exit the step, but indicates the timeout of 70
■ Displays the FC Door status in real time on the UI display. Verify that the open and seconds has passed.
■ Verify the controls are in the off position so that the close status display correctly. (01 = FC Door Open, 02 = FC Door Closed).
appliance does not start when energized. Service Test - 58 Ice Maker Heater Activation and Thermistor
SW1 SW2 SW3 SW4 SW5 SW6 Service Test - 18: Ice Door Motor ■ Press SW3 to activate the Ice Maker Heater and to toggle between On and Off.
■ Allow enough space to perform the voltage ■ Displays the Ice Door stepper motor state on the UI display. Press ice paddle and Digit 1 displays the state of the heater. Digit 2 displays the thermistor state.
measurements without obstructions. To ENTER SERVICE DIAGNOSTICS Mode: verify that the mechanical operation of the ice door corresponds to the component Digit 1 0 = IM Heater OFF, 1 = IM Heater ON.
Press SW1 and SW2 simultaneously for 3 seconds. Release both buttons when you hear status indicator.
■ Keep other people a safe distance away from the Digit 2 0 - Temp warmer than harvest temp, 1 = Temp cooler than harvest temp, 2 =
appliance to prevent potential injury. the CHIME indicator. NOTE: Ice door will have a delay in closing after an ice paddle is released. (01 = Open, 3 = Short.
Unit must not be in Lockout prior to entering SERVICE DIAGNOSTIC MODE. Closed, 02 = Opening, 03 = Open, 04 = Closing).
■ Always use the proper testing equipment. Service Test = 59 Ice Maker Motor
The display will show 01 to indicate the control is in step 1 of the diagnostics routine. Service Test - 19: Ice Maker Fill Tube Heater Status ■ Press SW 3 to activate a Motor sequence and toggle through each step.
■ After voltage measurements, always disconnect power ■ Control the Ice Maker Fill Tube Heater selecting SW3 (toggle between On and Off) Digit 1 displays the state of the motor.
before servicing. To EXIT SERVICE DIAGNOSTICS Mode: do one of the following 3 options: (01 = ON, 02 = Off).
■ Press SW1 and SW2 simultaneously for 3 seconds. Digit 2 displays the status of the motor. Once initiated, the sequence cannot be
■ Disconnect the product from power. Service Test - 20: Water Filter Usage Rating exited.
■ Allow 20 minutes to pass. NOTE: Not normally used.
Digit 1 0 = Motor OFF, 1 = Motor Rotating CW until home position, 2 = Motor OFF, 3 =
Component Specifications All Parts - ■ Following the exit of the diagnostic mode, the controls will then resume normal operation. Motor Rotating CCW until home position.
■ The total water usage rating in gallons for the water filter displays in 2 sequential
115 VAC/60 Hz unless noted NOTES: flashes on the UI display. A dash will display to show the end of the number.
Digit 2 0 = In Progress, 1 = Harvesting Completed, 2 = Harvesting Not Completed.
Cooling ■ Cooling diagnostics are steps 1 through 6 and 32 through 41. (00/0- to 99/9-). Example: 123 will be displayed as “12 3-.” NOTE: Harvesting Not Completed does not exit the step, but indicates the timeout of 70
■ Dispensing diagnostics are steps 8 through 31. Service Test - 21: Water Filter Time Rating seconds has passed.
Compressor BTUH................................ Variable VEMX11C+
■ Each step must be manually advanced. Service Test = 60 Pantry UI Software Version
Watt ................................. 60 Hz/47 to 155 W ■ Press SW5 to move to the next step in the sequence. NOTE: Not normally used.
Current lock rotor ............. 2.1 A ■ The total time rating in days for the water filter displays in 2 sequential flashes on ■ Displays in three sequential flashes the Pantry UI Control software version on the UI
■ Press SW4 to back up in the sequence to the previous step. display.
Current full load................. 2.1 A ■ Diagnostics will begin at Step 1. the UI display. A dash will display to show the end of the number (00/0- to 99/9-).
Resistance full windings.... will be shared as soon as ■ Each step is displayed in the two digits of the dispenser user interface display. Example: 123 will be displayed as “12 3-.” NOTE: This is repeatedly displayed during all time in this step. 00/00/00 to 99/99/99.
supplier shares ■ The step results are displayed in the two digits on dispenser user interface display 2 seconds Service Test - 22: Water Filter Usage Service Test - 63 All Pantry UI indicators
Resistance start windings.. will be shared as soon as after the step number is displayed. An amber order filter light will be shown to designate that the ■ The current water filter status in gallons used since last reset displays in 2 sequential ■ Verify that all pantry LED indicators and pantry UI display digits turn on automatically.
supplier shares step number is being displayed and a red replace filter light will be shown to designate that the All indicators ON for 30 second timeout.
flashes on the UI display. A dash will display to show the end of the number (00/0- to 99/9-).
status of the step is being displayed.
*Electric Damper Maximum closing time.. 16 seconds ■ All button and pad inputs shall be ignored and all inputs shall be off except as described in the Example: 123 will be displayed as “12 3-.” Service Test - 64 Pantry UI Button Test
Control Temperature rating........ -11°F to 110°F/ actions for each step. Service Test - 23: Water Filter Time ■ Displays the pantry UI Buttons status.
-12°C to 43ºC Service Test - 1: FC Thermistor ■ The current water filter status in days since last reset displays in 2 sequential flashes Label Control Key Digit 1 Digit 2
RPM .............................. 3 ■ The board will check the resistance value of the thermistor and display flashes results on the on the UI display. A dash will display to show the end of the number (00/0- to 99/9-).
Example: 123 will be displayed as “12 3-.” Select SW705 0 2
Condenser Motor Rotation............................. Clockwise Temp display (01 = pass, 02 = open, 03 = short).
(facing end opposite shaft) Service Test - 2: RC Thermistor Service Test - 24: Water Filter Reset Service Test - 65 Pantry thermistor
RPM ..................................
■ The board will check the resistance value of the thermistor and display the results on the Temp ■ The current times the water filter was reset display in 2 sequential flashes on the UI ■ The board will check the resistance value of the thermistor and display the results on
940 RPM display (01 = pass, 02 = open, 03 = short). display. A dash will display to show the end of the number (00/0- to 99/9-). Example:
Watt ................................... the temp display. (01 = Pass, 02 = Open, 03 = Short).
3.9 ± 15% W
Service Test - 3: Evaporator Fan and Air Baffle Motors 123 will be displayed as “12 3-.” Service Test - 66 Manufacturing Codes
NOTE: Fan blade must be fully seated on shaft
to achieve proper airflow.
@ 115 VAC ■ Control the RC and FC evaporator fan motors by depressing SW3 (01= both fan motors off. 02 = Service Test - 26: Main Control Software Version ■ Displays the active manufacturing errors codes stored in the UI. Press SW3 to toggle
FC fan on). NOTE: Not normally used. between the Errors. See status on Temp Display (E0 = No Error,
Refrigerator Rotation............................. Clockwise ■ Depress SW3 once to advance. Service Test 3 will flash quickly and advance to tests 13/23 very E1 = LPIM Motor Faulty, E2 = Damper Cycle not completed, E3 = Thermistor Faulty,
quickly. The result is RC fan on, pantry air damper on. Pantry air damper will open and close
■ The main control software version displays in 3 sequential flashes on the UI display.
Evaporator Fan (facing end opposite shaft) E4 = Ice Bin not present or Full, E5 = Heater Bimetal Faulty,
Motor RPM .................................. automatically (13 = damper open, 23 = damper closed). Verify airflow inside pantry on lefthand NOTE: Software version is repeatedly displayed during this test (00/00/00 to E6 = Dispenser UI EEPROM Faulty, Er = Communication Failure).
940 RPM
Watt ................................... side when damper is open (13 displayed). Airflow in pantry will cease when “23” is displayed. 99/99/99).
2.5 ± 15% watts @12.7 VDC NOTE: Step is used by Whirlpool Manufacturing plant only.
■ Depress SW3 to advance to last step (04 = both RC and FC fans on). Service Test - 27: Dispenser UI Control Software Version
NOTE: Not normally used.
Service Test - 67 Water Filter Switch Status
■ Displays the water filter switch status in real time on the UI display. Verify that the
■ The dispenser UI control software version displays in 3 sequential flashes on the UI open and close status display correctly. (01 = Switch open/filter not installed,
display. 02 = Switch closed/filter installed).
No-Load Performance, Controls in Normal Position NOTE: Software version is repeatedly displayed during this test (00/00/00 to
99/99/99).
Service Test - 73 Pantry Heater Status
Kw/24 hr/± 0.4 Percent Run Time/± 10% Cycles/24 hr /± 10 Refrigerator Freezer Compartment Ice Maker ■ Control the Pantry Heater selecting SW3 (toggle between On and Off)
Compartment Average Food Compartment Service Test - 29: Low Voltage IDI Software Version (01 = ON, 02 = OFF).
Average Food Temperature ± 5ºF/3ºC Average Food NOTE: Not normally used. Service Test - 76 Icebox Fascia Heater
Temperature ± 4ºF/2ºC Temperature ± 5ºF/3ºC ■ The low voltage software version displays in 3 sequential flashes on the UI display. ■ Control the Icebox Fascia Heater selecting SW3 (toggle between On and Off)
Ambient ºF/ºC 70ºF 90ºF 110ºF 70ºF 90ºF 110ºF 70ºF 90ºF 110ºF 70ºF 90ºF 110ºF 70ºF 90ºF 110ºF 70ºF 90ºF 110ºF NOTE: Software version is repeatedly displayed during this test (00/00/00 to (00 = OFF, 01 = ON).
21ºC 32ºC 43ºC 21ºC 32ºC 43ºC 21ºC 32ºC 43ºC 21ºC 32ºC 43ºC 21ºC 32ºC 43ºC 21ºC 32ºC 43ºC 99/99/99). Service Test - 77 Defrost Thermistor
29 cu ft 1.1 1.5 3.6 50% 80% 89.2% 40 25 8.6 36.8ºF 36.4ºF 36.8ºF -2.1ºF 1.6ºF 7.3ºF 20F 20F 20F Service Test - 31 Touch Input Module Software ■ The board will check the resistance value of the thermistor and display
NOTE: Not normally used. (01 = PASS, 02 = OPEN, 03 = SHORT).
2.7ºC 2.4ºC 2.6ºC -18.9ºC -18.7ºC -13.7ºC -7ºC -7ºC -7ºC
■ The dispenser UI control software version displays in 3 sequential flashes on the UI Service Test - 78 Pantry UI Flashmap Version
display. ■ Displays in three sequential flashes the pantry UI flashmap version on the UI Display.
NOTE: Software version is repeatedly displayed during this test (00/00/00 to NOTE: This is repeatedly displayed during all time in the step. 00/00.00 to 99/99/99.
Freezer 99/99/99). Service Test - 80 LED Driver Software Version: NOTE: Not Normally Used
Refrigerator Service Test - 32: Ambient Thermistor UI Control ■ Displays in three sequential flashes the LED driver software version on the UI Display.
Evaporator Suction Line Average Total Suction Pressure Head Pressure
Evaporator Inlet/ ■ This is an internal board test. The board will check the resistance value of the
Inlet/Outlet /± 7ºF/4ºC Wattage ± 10% ± 2 PSIG * ± 5 PSIG * NOTE: This is repeatedly displayed during all time in the step. 00/00.00 to 99/99/99.
Outlet ± 5ºF/3ºC thermistor and display the results (01 = pass, 02 = open, 03 = short).
± 5ºF/3ºC Service Test - 81 LED Driver Flash Software Version: NOTE: Not
Service Test - 33: Humidity Sensor UI Control Normally Used
70ºF 90ºF 70ºF 90ºF 70ºF 90ºF 70ºF 90ºF 70ºF 90ºF 70ºF 90ºF ■ Relative humidity test (humidity % value 0-99 = pass or Er = UI failure)
Ambient ºF/ºC ■ Displays in three sequential flashes the LED driver flash software version on the UI
21ºC 32ºC 21ºC 32ºC 21ºC 32ºC 21ºC 32ºC 21ºC 32ºC 21ºC 32ºC
Service Test - 34: Vertical Mullion Heater Mode Display.
22.2ºF 23.2ºF -5.7ºF -6ºF 70ºF 95ºF ■ Set the vertical mullion heater sensor mode by selecting SW3 (01 = sensor operation NOTE: This is repeatedly displayed during all time in the step. 00/00.00 to 99/99/99.
29 cu ft 75 75 -4.5 -4 35 60 on, 02 = sensor operation off) (heater on 100%).
-5.4ºC -4.9ºC -20.9ºC -21.1ºC 21ºC 35ºC
* Pressures during FC cycle
Service Test - 35: Vertical Mullion Heater Status
■ Control the vertical mullion heater by selecting SW3 (toggle between on and off) (01 =
NOTE: This sheet contains important Technical Service Data. on, 02 = off).
FOR SERVICE TECHNICIAN ONLY
W11501234B DO NOT REMOVE OR DESTROY
FOR SERVICE TECHNICIAN’S USE ONLY
Schematic Wiring Diagram
W11501234B
Assembly: W11509416B DWG. No.: W11495228 Rev. A