Scribd
Upload
12 views

Communication Style - Resource Bundle

testing

Uploaded by

Megha Kochhar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
12 views

Communication Style - Resource Bundle

testing

Uploaded by

Megha Kochhar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

Communication Style Questionnaire

This questionnaire is designed to help you assess your preferred communication style. Thinking about
your behaviour at work, write a score against each statement to represent which best typifies your
behaviour where 4 = agree strongly, 3 = agree somewhat, 2 = disagree somewhat, 1 = disagree
strongly.

1. I express my opinions in an honest and appropriate manner.


2. I can get angry and let this show.
3. I find it difficult to say “no”.
4. If I do not agree with a task that I have been given, I find a way of dragging
my feet on it.
5. I feel comfortable in asking for help from someone if they know more than me.
6. I feel guilty if I leave on time for a valid reason and other people are still working.
7. I can be sarcastic.
8. I think my way of doing things is better than other people’s.
9. If someone takes advantage of me, I find a way of evening the score.
10. I feel I have a right to say no to other people’s requests and to negotiate
a compromise.
11. If I am in a large meeting, I find I do not speak up.
12. I like to be in control of a situation.
13. I stare people down.
14. I make good eye contact with other people.
15. If I am unsure about a task that I have been given, I find it uncomfortable to ask
for help.
16. I talk about other people behind their backs.
17. When I have to deal with someone in authority, I find it difficult to look them
directly in the eye.
18. I am a good listener and equally other people listen to what I have to say.
19. Rather than confronting someone about an issue, I would rather give them the
cold shoulder or drop hints to other people that I am not happy.
20. I am not afraid to be direct with someone, even if they think I am being rude.
Self Assessment Results

To assess your preferred communication style, transfer the scores you have given to each
statement to the boxes below. Then total each column downwards.

Q1 Q3 Q4 Q2

Q5 A6 A7 A8

Q10 Q11 Q9 Q12

Q14 Q15 Q16 Q13

Q18 Q17 Q19 Q20

Total Total Total Total

ASSERTIVE PASSIVE PASSIVE AGGRESSIVE


AGGRESSIVE

Look at the column where your score is the highest. This is the communication style you use
most of the time.
Scenario 1

Jane was recently appointed to the role of Deputy Principal in the school where she has been
teaching for the last eight years. Jane has always enjoyed a good relationship with her principal and
is eager to build on this further.

The principal likes to use email as a form of communication with the staff. Often these emails lack
clarity and are sent last minute. In the past, the previous Deputy Principal would informally clarify
the emails for the staff and listen to their complaints about the lack of clear and timely
communication. Jane feels that this system needs to change and does not want to be the constant
“buffer” between the staff and the principal.

Who does Jane need to communicate with?

What communication strategies might she need to employ?

What are the opportunities for building relationships in this scenario?

Scenario 2

Tom is an outside appointment as Deputy Principal in a large school. Leading ICT is one of his
responsibilities. Tom had a post of responsibility for ICT in his previous school and has lots of
innovative ideas that he is eager to bring to his new school.

Maireád, a teacher on staff, is also very ICT competent and Tom has noticed that she uses it
effectively for learning and teaching in her classroom. However, Maireád was an unsuccessful
candidate for the job as Deputy Principal, Tom knows this and is unsure how she feels about his
appointment.

Who does Tom need to communicate with?

What communication strategies might he need to employ?

What are the opportunities for building relationships in this scenario?

Scenario 3

Susan works in a six teacher school. The school has decided to hold a Wellbeing Week culminating in
an event for parents and pupils at the end of the week. Susan was in favour of this idea but some of
the staff are feeling a bit apprehensive about it. Susan has been asked by the Principal to coordinate
the week. Susan doesn’t feel comfortable doing this on her own as she feels she is inexperienced in
this area. She also knows some of her colleagues have completed CPD courses in Wellbeing.

Who should Susan communicate with?

What communication strategies could she employ?

What are the opportunities for building relationships in this scenario?

You might also like