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Software Development Project On

MOTORS & SERVICE STATION

In Partial Fulfilment of Bachelor of computer Application (B.C.A.)

Gujarat University (2022-23)

Developed By

Patel Dhruv K. (01552)


Patel Sachin D. (01622)
Gupta Harsh K. (01562)

(Semester – VI Bachelor of Computer Applications)

P.D.PANDYA INSTITUTE OF COMPUTER APPLICATION


P.D.Pandya College campus , Nr. Muktjivan Smruti Mandir, Ghodasar, Ahmedabad –
382445.
Acknowledgement

It really gives us a great pleasure and deep satisfaction to presenting this report of our project
work as a part of BCA course arranged in order to gain the practical knowledge in system
development.
We took this opportunity to express our sincere gratitude to several people with whose help
and encouragement, we have been able to complete this project rather successfully.
We express a deep sense of gratitude to our internal project guide Ass. Prof. Arpita Pandya for
her guidance, valuable suggestion and continuous encouragement, without which the project
would not have been a success.
We also thank to our principle & our Ass. Prof. jay Desai and Ass. Prof. kajal Pandya and all
other faculties of collage because their constructive suggestion, valuable inspiration and
motivation us throughout the project.
INDEX
1. Project Profile Page no.
1.1. Existing system………………………………………………………………..4
1.2. Proposed system……………………………………………………………… 4
1.3. Development Tools and Technology Used…………………………………... 5
1.3.1. Front end ………………………………………………………………… 5
1.3.2. Back end………………………………………………………………….. 5
1.3.3. Reporting tools…………………………………………………………….5
1.3.4. Other tools…………………………………………………………………5
1.4. Modules with descriptions……………………………………………………..6
1.4.1. Customer management…………………………………………………….7
1.4.2. Service packages management…………………………………………….7
1.4.3. Service management……………………………………………………….8
1.4.4. Part inventory……………………………………………………………...8
1.4.5. Estimation………………………………………………………………….8
1.4.6. Billing & payment…………………………………………………………8
1.4.7. Feedback…………………………………………………………………...8
1.4.8. Ratings……………………………………………………………………..8
2. Admin Side.....…………………………………………………………………………9
3. Report………..……………………………………………………………………….47
4. Customer Side………………………………………………………………………..64
Chapter.1 Project Profile

1. Project Profile
1.1 Existing system
- In the present system the communication done by phone, laptop, pc.
- In this record of personal details and vehicle details have to be kept in the book. So, it
takes time to find it.
- In this, the customer calls and takes information from the owner, manager or
employee.
- Like... How long will the service take, have you got this part or will you have to order
it etc.
• If the customer has done customize service, then the customer comes face to face and
tells the service employee.
1.2 Proposed System
- In this, the record of personal details and vehicle details is automatically saved. And it
doesn't take long to find out.
- In this, the customer can see the information in the web application.
- The service done clicks and submits. And there is no need to go in person.

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1.3 Development tools & Technology used
 Front end: - ASP.NET with C# visual studio 2010(IDE)
 Back end: - MSSQL-8.0
 Reporting tools: - data reports
 Other tools: -
- Ms Visio 2007(diagram)
- Ms word 2019 (version 21h2) for documentation.
- Ms power point 2019 (version 2205) for presentation

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1.4 Modules with Descriptions


1. Customer management
- Personal details
- Vehicles details
2. Service packages management
- Packages management
- Offers management
3. Service management
- Service request
- Scheduling management
- Customize service
4. Part inventory
5. Estimation
6. Billing & payment
- Purchase payment
- Sales payment
- Job work payment
7. Feedback
8. Ratings

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1. Customer management: -
 Personal details: -
 Customer can authenticate by login/sign-up. After that system will make
profile for customer. Customer can modify their profile if they want.
 Vehicle details: -
 After the customer login be fills in the details of the vehicle.
2. Service Package Management: -

 Packages management: -

 Admin will provide service packages to the customer including to the periodic service and other
services.

 In periodic service manage will give different packages to the customer which are the 3 months,
6 months, 1 year’s packages provide to the customer they have different prices in different
packages.

 Offers management: -

 If the customer takes the package be will pay half of the packages amount and the remaining
amount will be taken last.

 You will get first services of 50% discount and 500 Rs. Cashback. Standard services of will get
special services provides like as A free pick-up & drop, car scanning, wiper fluid replacement, rear
brake shoes serviced, front brake pads serviced etc....

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3. Service management: -
 Service request: -
 Customer send complaint for car service and manager will complaint accepted.
 Customer and request to manager that our car is damaged and then the manager
will get the request then he will send it to the employer immediately and
breakdown the car.
 Scheduling management: -
 The manager will decide the employee scheduling then decide which employee
will go for car pickup and which employee will go for car drop.
 Customize service: -
 Any big and small services will be available in customize service like as A car spa
& cleaning, tires & wheel care, denting & painting, clutch & bumpers etc.
4. Part inventory: -
 In this module we will provide facility to admin to manage inventory of spare parts.
Purchase of parts from supplier and use of parts in repairing will be managed in our
system.
5. Estimation: -
 The admin will give the customer an estimation of the car servicing/repairing. The
customer will then accept the car service estimation.
 After the car is serviced, the employee customer and the car will be dropped at
customer’s place.
6. Billing & payment: -
 We have provided two option payment. That is only by cash & online payment. And that
is managed by admin. After generating invoice by admin, customer will make payment,
that will be updated by admin. Admin will purchase the spare part from suppliers and
then pay for the spare part.
7. Feedback: -
 The Customer will give some feedback about how they liked the service of our service
station.
8. Ratings: -
 If the customer has found good service and wants to rate the website, he can give it is the
rating.

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Admin Side…

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Report

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Customer Side…

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Thank You…..

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