SD Communication Assignment

WHAT IS COMMUNICATION?
Communication is interchange of thoughts, opinions or information by speech,
writing or signs.
1. VERBAL COMMUNICATION
Verbal communication is a type of communication where we use spoken and written

words to get our message and information across to the other person. Verbal
communication may be of two types.
a) Oral Communication
b) Written Communication
ORAL COMMUNICATION
Oral communication is the process of verbally transmitting information and ideas

from one individual or group to another.
EXAMPLE
Oral communication includes face to face conversations, speech, telephonic

conversation, radio & television.
PROS AND CONS OF ORAL COMMUNICATION
PROS CONS
It saves time: Increases the chance of mistakes:
You can give direct orders to your Compared to written, verbal
subordinates. Get instructions on a Communication is spontaneous and
matter within a few minutes. Convey gives less time to the speaker to think.
your message at a rapid speed. Besides, one has to be constantly
attentive to grasp the details, which is
not always possible, especially when
tired or sleepy. It thus can result in more
mistakes.
Effectively convey the message: No legal validity and permanent
It helps to get the news effectively record:
using intonation and, thus, is an integral Besides having no legal validity, spoken
part of customer service. Communication doesn’t hold any
permanent record unless recorded.
Decreases chances of Chances of distortion of meaning:
miscommunication: Due to the presence of various barriers
Verbal Communication helps avoid in effective communication, it happens
miscommunication since clarification is that the intended meaning of the
faster than its written counterpart. message changes for the intended
person which causes a lot of problems
in the future.
WRITTEN COMMUNICATION
Written communication is the exchange of information, ideas, or messages through

written language.
EXAMPLE
Written communication includes emails, letters, reports, memos, text messages, blog
posts, contracts, job descriptions etc.
PROS AND CONS OF WRITTEN COMMUNICATION
PROS CONS
Makes Presentation easy: Time Consuming:
Written communication provides us the Written communication is very time
advantage of representing any complex consuming. Drafting and forming a
matter or information easily and more message in written form takes much
attractively. more time than conveying orally.
Serve as a legal document: Delayed Response:
Documents in the written format serve If the recipient of the message lives far
as legal evidence for important business at a distance and has any doubt which is
activities and transactions. required to be clear, the response is not
spontaneous as there is a lack of
immediate response, which eventually
leads to a delay in further decision
making.
Maintaining Image: Lack of Confidentiality:
Written communication enhances an Keeping the information confidential is
organization’s image. not always possible in written
communication.
2. NON-VERBAL COMMUNICATION
Nonverbal communication, transfer of information from one person to another

without the use of words or spoken language.
EXAMPLE
Non-verbal communication includes gestures, posture, facial expressions, eye contact
etc.
PROS AND CONS OF NON-VERBAL COMMUNICATION
PROS CONS
Great way to express: Increases Misunderstandings:
Non-verbal communication can express On the contrary, it can easily be
feelings, emotions, and intentions misinterpreted and can lead to
without using words. Additionally, it misunderstandings.
can bridge cultural divides, convey
messages more effectively, and provide
a non-threatening way to communicate.
Supports Oral Communication: Difficult to understand:
Nonverbal clues enhance the meaning Requires a lot of repeats in non-verbal
of a vocal statements through communication and needs help
expressions and body postures. understanding. Because it communicates
with others by gestures, facial
expressions, eye contacts etc.
ANALYSIS OF ALL COMMUNICATION METHODS
1. VERBAL COMMUNICATION
 Effectiveness:
Verbal communication can be highly effective for conveying complex
ideas, emotions, and intentions. It allows for immediate feedback and
clarification.
 Clarity: Verbal communication is often clear due to real time interaction

and tone of voice. However, clarity can be compromised if the speaker is
unclear or if there are language barriers.
 Limitations: Verbal communication relies heavily on language skills to

express thoughts effectively.
2. NON-VERBAL COMMUNICATION
 Effectiveness: Non-verbal communication such as body language, facial

expressions, gestures, and tone of voice can convey emotions and attitudes
more effectively than words alone. They can enhance understanding and
build rapport.
 Clarity: Non-verbal communication can enhance clarity by providing
additional context. However, they can also be ambiguous and open to
interpretation, leading to misunderstandings.
 Limitations: Non-verbal communication can be culturally dependent,
leading to misinterpretation in cross-cultural interactions.
CONCLUSION
In my opinion, every communication method has its significance and they

are all dependent on one another. Their interdependence plays a pivotal
role in comprehending the communication cycle comprehensively. Verbal,
Non-verbal, oral & written communication, they all have their effective
role in making communication work well. Each method brings a different
thing to the table making us understand each other better.
IMPORTANCE OF COMMON ETIQUETTE IN

WRITTEN COMMUNICATION
Following are some of the reasons why etiquettes in written

communication matter.
1. Professionalism: Following the proper etiquettes demonstrates

professionalism and respect for the recipient. It reflects positively on
your image and can enhance your credibility.
2. Clarity: Following etiquette norms such as using clear and concise
language, proper grammar, and punctuation enhances the clarity of
your message.
3. Effective Communication: Etiquette norms such as organizing
content logically, using headings, and formatting consistently
contribute to effective communication.
4. Professional Growth: Demonstrating proficiency in written
communication etiquette can enhance your professional growth
opportunities.
5. Avoiding Misunderstandings: Following etiquette guidelines reduces
the risk of misunderstandings.

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WHAT IS COMMUNICATION?

Communication is interchange of thoughts, opinions or information by speech,

Verbal communication is a type of communication where we use spoken and written

Oral communication is the process of verbally transmitting information and ideas

Oral communication includes face to face conversations, speech, telephonic

PROS AND CONS OF ORAL COMMUNICATION

Written communication is the exchange of information, ideas, or messages through

PROS AND CONS OF WRITTEN COMMUNICATION

Nonverbal communication, transfer of information from one person to another

PROS AND CONS OF NON-VERBAL COMMUNICATION

ANALYSIS OF ALL COMMUNICATION METHODS

 Clarity: Verbal communication is often clear due to real time interaction

 Limitations: Verbal communication relies heavily on language skills to

 Effectiveness: Non-verbal communication such as body language, facial

In my opinion, every communication method has its significance and they

IMPORTANCE OF COMMON ETIQUETTE IN

Following are some of the reasons why etiquettes in written

1. Professionalism: Following the proper etiquettes demonstrates

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