MeterChangeAdvice2 - A C87178E6 - 2024 08 29
MeterChangeAdvice2 - A C87178E6 - 2024 08 29
MeterChangeAdvice2 - A C87178E6 - 2024 08 29
Ergon Energy Queensland Pty Ltd ABN 11 121 177 802 Issue Date: 29/08/2024
PAUL HUDSON
4 MAIDENWELL UPPER YARRAMAN RD
MAIDENWELL QLD 4615
Hi there,
It's not long now until your electricity meter is upgraded to a smart meter.
With a smart meter you’ll have more visibility and control over your energy than ever before.
What to expect
• A short pause – There’ll be a short interruption to your electricity supply on the day of your switch. Our
Metering Provider, Yurika, will have the meter swapped out on 10 October 2024 between 8am - 4pm.
We’ll be in touch to confirm the date and time so you can plan ahead and arrange access for their
crews.
We're here to help
• Check out all the features of smart meters on our website at ergon.com.au/smartmeters
• Reach out to us in writing, online or by phone before 30 September 2024 if you don’t want your meter
changed. You can find all our contact details in the 'Need Help' section of this correspondence.
CONTACT INFORMATION
Interpreter Service 1300 607 555
Enquiries and complaints
Ergon Energy Retail 13 10 46 or
ergon.com.au/contact
Faults enquiries
Ergon Energy Network 13 22 96
Life-threatening emergencies
Triple Zero (000) or National Relay Service
Ergon Energy Network 13 16 70
TTY/voice calls 13 36 77 and
Speak & Listen 1300 555 727