MeterChangeAdvice2 - A C87178E6 - 2024 08 29

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Your smart meter's on the way

Ergon Energy Queensland Pty Ltd ABN 11 121 177 802 Issue Date: 29/08/2024

PAUL HUDSON
4 MAIDENWELL UPPER YARRAMAN RD
MAIDENWELL QLD 4615

ACCOUNT DETAILS NEED HELP?


Account number: A-C87178E6 Call us on
For supply at: 13 10 46
from 8am - 5pm
3 4 Upper Yarraman Rd, Monday - Friday
Maidenwell, QLD 4615

National Metering Or contact us online


Identifier (NMI): 3051142716
ergon.com.au/contact

Hi there,

It's not long now until your electricity meter is upgraded to a smart meter.

With a smart meter you’ll have more visibility and control over your energy than ever before.

The smart meter advantage


• Access to a wider range of energy plans – My Account’s smart meter features will offer a personalised
tariff comparison after your smart meter’s first year, considering both summer and winter usage. It's
your choice - we won't change your tariff unless you consent
• Track your usage - With My Account you can see how much energy you’re using, get budget updates
and check you’re on the cheapest tariff for you – winning! Register for My Account today at
ergon.com.au/myaccount. Once your smart meter’s installed you’ll see the 'Smart Meter Features'
button in your My Account dashboard
• Easy and convenient – No more unlocking gates or tying up dogs for meter readings
• No extra charges - Peace of mind with no upfront charges for your new smart meter, and no extra
meter charges to what you’re already paying.

What to expect
• A short pause – There’ll be a short interruption to your electricity supply on the day of your switch. Our
Metering Provider, Yurika, will have the meter swapped out on 10 October 2024 between 8am - 4pm.
We’ll be in touch to confirm the date and time so you can plan ahead and arrange access for their
crews.
We're here to help
• Check out all the features of smart meters on our website at ergon.com.au/smartmeters
• Reach out to us in writing, online or by phone before 30 September 2024 if you don’t want your meter
changed. You can find all our contact details in the 'Need Help' section of this correspondence.

CONTACT INFORMATION
Interpreter Service 1300 607 555
Enquiries and complaints
Ergon Energy Retail 13 10 46 or
ergon.com.au/contact

Faults enquiries
Ergon Energy Network 13 22 96

Life-threatening emergencies
Triple Zero (000) or National Relay Service
Ergon Energy Network 13 16 70
TTY/voice calls 13 36 77 and
Speak & Listen 1300 555 727

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