Employee Information

2009-2010 FIC Review 80/20 for Sandeep Sharma

Review Information Instructions

Performance Review Process The Performance Management Process consists of the following steps: Self-Evaluation Performance Review Objective Goal Setting and Development Planning Ongoing performance feedback throughout the year

Originator: Raghunanda Ramanna Review Period: 04/01/2009 - 03/31/2010 Due Date: 04/15/2010

2009 - 2010 Performance Goals

Please evaluate based on regular, on-going job duties, responsibilities, projects and/or assignments, and provide examples to support comments. Name: First Time Right Start Date: Due Date: Status: 01/01/2009 12/31/2009 Approved Description: Quality of Work: Write unit test; Code Review; and do integration testing to reduce QA Dev cycle Weight:% Comments by Sandeep Sharma: I was/am assigned to work on following projects as per the Quality development which includes Unit test, Code review and integration testing.

2009-2010 FIC Review 80/20 for Sandeep Sharma

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1) Claims 2) Non-reimbursable Item [Billing] 3) CMS Archive Case 4) CMS Queue builder 5) VS 4 Portal 6) Borrower Portal 7) SQL SERVER 2008 Migration

Did Unit testing as per the requirement and not only reviewed the code but also given prior code review so that it reduce the QA build cycle. Simply explaining the code to team members [developers] to identify problems and envision new solutions for previously troubling dilemmas if any. Written code that demonstrates understanding of functionality as per requirement. 1) Solved the major issue [issue was not allowing the print the data in first time, problem with Secure website] related to Printing functionality for CMS (Vendorscape) Application. 4) For CMS Queue Builder solved the global folder issue related to CSS stylesheet. and integrated with CMS Cases. 6) Accepted the responsibility & challenge for VS 4 Portal project and achieved the goals for the same.

2) Caught deployment issues for CMS Archive Case project which is done by deployment team and provided the solutions. 3) Without attending the training of SQL 20008 given full support to SQL SERVER 2008 Migration project and deliver on time. 5) Borrower Portal :- given the suggestion and implemented those to resolve the work flow and validation issue.

Name: Task delivery Start Date: Due Date: Status: 01/01/2009 12/31/2009 Approved Description: On Time Delivery; Multitasking; Innovation Weight:% Comments by Sandeep Sharma: I have the optimal knowledge on technologies, whichever the areas I worked in projects and areas which i was just part [resolved the bugs] of that. Servicer Maintenance was also on time completion of work with less dependency on other team members. AJAX implementation was a learning technology for me which I have applied on CMS Archive Case.

Non-reimbursable Item and User maintenance as a Part of Billing/Claims project, CMS Archive Case, and VS4 were on time deliverables without dependency with challenges and achieved the goals. Given and applied new ideas for borrower portal although I was not actively included initially for this project. Given full support for SQL 2008 Migration to deliver on time.

2009-2010 FIC Review 80/20 for Sandeep Sharma

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For Borrower Portal solved following major issue 1) Work flow related issue by and existing user 2) Validation related issue. 3) Major issue : Existing user were not working for application, solved the issue putting the assembly into GAC. Multitasking:While working on claims involved in CMI Integration report (Citi Repots) which was on time. Handled VS 4 and Simultaneously CMS Archive Case. Due Date: 12/31/2009 Status: Approved

Name: Customer Satisfaction Start Date: 01/01/2009 Description: Consistently exceed Customer Expectation

Weight:% Comments by Sandeep Sharma: Getting appreciate and recognize from team members{Team leads}.

Consistently getting commendable rating for couples of months, which implies the satisfaction of my customer. and more focus on inputs of customer. I have added my own inputs for CMS Archive case, claims (user maintenance / servicer maintenance), CMS Queue Builder projects to requirements for builds more qualitative products. Due Date: 12/31/2009 Status: Approved

Name: OTS initiatives Start Date: 01/01/2009 Description: Align towards OTS vertical initiatives

Weight:% Comments by Sandeep Sharma: I have transfer the knowledge for Reporting Services (RDL & RDLC) & Print functionality to team member and other team members also. Support to team member to solve the issue for other team (JAVA SCRIPT RELATED issue solved so many times for designers while they were working for other teams. ) Status: Approved

2009-2010 FIC Review 80/20 for Sandeep Sharma

Name: Self Improvement Start Date: Due Date: 01/01/2009 12/31/2009 Description: Microsoft certification Keep updated with Tehchnology changes

Weight:% Comments by Sandeep Sharma: I have improved my technical skills this year while working with different technology with different ideas which

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helped me a lot. eg:For the project CMS Archive Case caught so many deployment issue and given supports to deployment to get rid off it. Borrower Portal existing user were not working for application, solved the issue putting the assembly into GAC. I have attended the MicroStrategy Training. It is an Business Intelligence System (Tools) which has robust framework for developing Report in minimal time. DBMS side also i have improved while working on claims & CMS Archive Case, since i have given the suggestion to team members. I got the good support form my lead and team member to improve my skills. Focus on one more level of (high level) Software engineering (learning and implementing Designed Patterns).

Performance Competencies

Assess the actions and behaviors exhibited relative to the following key performance characteristics and provide examples to support comments. Communication Definition: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Comments by Sandeep Sharma: I have given clearly relevant, timely, and accurate information. I was involved in two-ways communication with my assigned jobs. And given the ideas for the same for followings :-

Customer Focus Definition: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.

Claims:- given the suggestion and resolved the issued for Billing / Audits projects. Claims:- given the suggestion for Entity Maintenance modules for Developing service layer functionality. CMS Archive Case:- supports to team member for writing Stored Procedure / Function. Borrower Portal existing user were not working for application, solved the issue putting the assembly into GAC. interaction with team member. Comments by Sandeep Sharma: I am dedicated to meeting customer commitments. I always try to adjust my direction based on their input to make sure the work is done on time. I always respect the value of customer, For me customer will be my lead and manager and i have supported them in any situation. Whether it is Claims, CMS Archive Case, SQL 2008 Migration, VS4 project. commendable rating for my team tells it directly.

Ethics & Integrity Definition: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.

2009-2010 FIC Review 80/20 for Sandeep Sharma

Comments by Sandeep Sharma: I stand for what I believe to be correct and ethical, even under adversity. I am respected by others for my integrity even when they don't agree with me. I actively protect confidential information. I have shown the integrity for User maintenance {Modified the Store procedure which may effect to CMS application.} part of Claims project, VS 4 and CMS Archive Case.

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Productivity & Initiative Definition: Manages a fair workload, volunteers for additional work, prioritizes tasks, tackles problems and takes independent action, manages time well. Comments by Sandeep Sharma: I initiative & given ideas for VS 4 Supports tickets, handling transactions management, Encryption / Decryption mechanisms. I am always stretching the limits of my ability. When I am finished with my regular assignments I often seek out new work. I clearly enjoy the challenge of taking on different tasks. I have a great sense of personal responsibility and always take ownership of problems within my area. I act independently, to handle on the problem and resolve it and communicate about my solution to my lead. I am an independent worker who needs little supervision from my leads or other team members. I have shown this for Working CMS Archive Case when I found & resolve lots of deployment issue and Working on SQL Server 2008 Migration project Even when the pressure on I am always willing to take on more work to help the team out. It was a tough time working on claims. Lots of pressure was there on the shoulder, I manage and tried to provide best productivity. Teamwork & Adaptability Definition: Meets deadlines, commitments, and attendance/punctuality requirements. Adjusts plans to meet changing needs, accepts new responsibilities, and effectively handles pressure. Listens to others, open to new ideas, values diversity and promotes a team atmosphere. Comments by Sandeep Sharma: Worked on multiple projects to supports the team and teamwork. (Claims - CMI Integration Reports, CMS Archive Case- VS4 - borrower Portal- SQL 2008 Migration) I am good team player. appreciated from team member. I Resolves conflicts in a pro-active manner.Understands others and gives appropriate responses. Summary Comments I have taken a leading role in developing new ideas and driving innovation. I have generated some excellent ideas on my own. I have participate in the ideas of putting the Assembly into GAC, Workflow issue for Borrower Portal.

Employee Comments: Ability and willingness to adapt to varying work assignments, work environments. I am flexible to work which is assigned to me as I am able to write the code irrespective to programming language. Service Maintenance / User maintenance modules functionality for claims and Implementation of Pure AJAX in Archive Case are the individuals varieties where worked. apart form this VS 4 started to take responsibility for new support delivers on time with optimal productivity without dependency. I Analyses problems, uses logic and good judgment to reach solutions which I have shown on timely from my side. My team member can say better than me. I would like to make my strengh more technicaly strong. I would like to more focus on designing part rather than the coding. designing framework, logical view of design patterns as performance as development goal this year.

Ready to take the challenge and responsibility, always be there in first row when it comes to challenge. (for Claims - Entity maintenance / Audits, VS4- Transaction management, / CMS Archive Case).

2009-2010 FIC Review 80/20 for Sandeep Sharma

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2010 - 2011 Performance Goals

2010 - 2011 Development Goals Supervisor Assistance

Please outline Performance Goals for the upcoming review period. Goals should be measurable. If possible, outline anticipated milestones and start/end dates. Please outline Development Goals for the upcoming review period. If possible, outline specific tasks to be completed and start/end dates.

What can your supervisor do to assist you in your daily responsibilities and to help you achieve your development objectives? Employee Comments: I actively & exclusively participate to any issued occurs in my assigned jobs. also got assistance from lead whenever stuck somewhere. I always tried to solved the issue on my own level. there it conflicts with deadline then always assist by leads. I discussed with new ideas with leads and getting support from the same.

2009-2010 FIC Review 80/20 for Sandeep Sharma

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