PT. ISS INDONESIA Jakarta Graha ISS Jl.

Jendral Sudirman Blok J No 3 Bintaro Jaya 15229 - Indonesia Phone: (062-021) 7486 4490 Fax: (062-021) - 7486 4491 E-mail: [email protected] Country Manager Houtman Simanjuntak East Java Jl. Kutisari No. 10 Surabaya 60292 Indonesia Phone: (062-031) 841-3161 / 841-1717 Fax: (062-031) 843-1714 E-mail: [email protected] VP - General Manager East Java Denny Bagus Prasetya Batam Komp. Taman Niaga Sukajadi Blok C No. 07 Jl. Jend Ahmad Yani Batam 29463 Phone: (062-0778) 737 2020 - 701 6111 Fax: (062-0778) 737 2090 E-mail: [email protected] Branch Manager Jaka Wardaya Bandung Jl. Buah Batu Raya No. 95 - 99 Bandung 40264 Phone: (062-022) 731 6155 Fax: (062-022) 732 2644 E-mail: [email protected] Branch Manager Arifin Pieter Napitupulu Medan Jl. Danau Toba No. 3A Medan 20117 - Indonesia

Phone: (062-061) 661 9633 - 664 1125 Fax: (062-061) 661 9633 E-mail: [email protected] Branch Manager Hengki Simanjuntak Central Java Jl. Cinde Barat No. 9 Semarang -Jawa Tengah Phone: (062-024) 707 867 99 Fax: (062-024) 707 829 59 E-mail: [email protected] Branch Manager Kris Dwi Harjanto Balikpapan Jl. MT Haryono No. 74 Balikpapan 76114 Phone: (062-0542) 8879000 Fax: (062-0542) 872727 E-mail: [email protected] Branch Manager Donny Osman Denpasar Jl. By Pass Ngurah Rai 664 Pesanggaran 80222 Bali Phone: (062-0361) 710 483 Fax: E-mail: [email protected] Branch Manager Djody Pratondo Pekanbaru Jl. Jend. Sudirman No 175A Tangkerang Selatan Bukit Jaya - Pekanbaru Phone: (062-0761) 848 738 Fax: E-mail: [email protected] Branch Manager Fajar Aritonang

Makassar Jl. Veteran Utara No 198 Makassar Phone: (062-0411) 312 933 Fax: (062-0411) 324 876 E-mail: [email protected] Branch Manager Karso Siswoyo
ISS Indonesia is a part of one of the worlds largest facility service groups. Established in Jakarta, ISS Indonesia now has become a leading cleaning and facilities service company, which has numbered more than 2000 customers and more than 50,000 of current employees.

ISS strives to develop and maintain a sustainable environment and looks to lead the industry toward sustainability by setting standards for best practice and maintaining superior performance. Therefore ISS invests in product and service innovation that focuses on technologies and systems using financial, natural and social resources in an efficient, effective and economic manner over the long term. We encourage long-lasting social well-being in communities in which we operate and interact with different stakeholders to improve performance. On a global scale, ISS is the leader on sustainability in the Dow Jones Sustainability Index .
A hundred years ago, the ISS Group was founded as a Danish security company. The company later entered the cleaning market and has through time added services to its competencies, becoming one of the worlds largest facility service groups today. ISS Indonesia was established in 1996 by acquiring ESGO, a subsidiary of Environmental Services - Hongkong. In 1998 another acquisition by acquiring Reliance, a subsidiary of Jardine Group Hongkong.
ISS was founded in Copenhagen, Denmark in 1901 and has since grown to become one of the leading Facility Services companies in the world. ISS offers a wide range of services within the following business areas: cleaning services, support services, property services, catering services, security services and facility management services. The ISS Groups revenueamounted to DKK 74 billion in 2010 and ISS now has more than 520,000 employees in over 50 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector.[2] More than half of ISS' employees are based in emerging markets.

Contents
[hide]

1 History 2 Today 3 Corporate Responsibility 4 References 5 External links

[edit]History 1901 ISS was founded in Copenhagen, Denmark as a small security company with 20 night watchmen named Kjbenhavn-Frederiksberg Nattevagt (Copenhagen-Frederiksberg Night Watch) 1934 ISS entered the cleaning business with the establishment of Det Danske Rengrings Selskab A/S (The Danish Cleaning Company) as an independent subsidiary of the security company 1946 The first geographical expansion outside Denmark: Swedish subsidiary established 1968 The company adopted the ISS name 1973 Overseas expansion started 1975 Group revenue reached DKK 1 billion 1977 ISS shares listed on the Copenhagen Stock Exchange 1989 The total number of employees in the Group reached 100,000 1997 Strategy aim2002 was launched. This strategy focused on Multi Services selling a number of services to the same customer 1999 ISS acquired Abilis, the second largest European provider of cleaning and specialised services, in a DKK 3.6 billion acquisition, the Groups largest ever. Abilis had about 50,000 employees and annual revenues of DKK 5.2 billion in 1998. The total number of employees in the Group reached 200,000 2000 A new five-year strategy create2005 was launched, introducing the Facility Services concept 2003 ISSs first major pan-European Integrated Facility Services contract signed 2005 A new strategy was introduced aiming at a continuous transformation of ISS towards an Integrated Facility Services company. ISS A/S was acquired by funds advised by EQT Partners and Goldman Sachs

Capital Partners, and de-listed from the Copenhagen Stock Exchange. The total number of employees in the Group reached 300,000 2006 Group revenue passed DKK 50 billion. ISS made the second-largest acquisition in company history, when acquiring the outstanding 51% of the shares in Tempo Services Ltd. in Australia 2007 Group revenue passed DKK 60 billion. ISS entered the US market through the acquisition of Sanitors Inc. The total number of employees in the Group reached 400,000 2008 Introduction of ISSs strategy plan The ISS Way, which is built on four strategic cornerstones: customer focus, people management, the IFS strategy and a multi-local approach. ISSs largest ever international Integrated Facility Services contract was signed 2010 Group revenue passed DKK 70 billion. The total number of employees in the Group reached 500,000[citation needed] [edit]Today ISS is one of the leading Facility Services companies in the world and offers a wide range of services within the following business areas: cleaning services, support services, property services, catering services, security services and facility management services. The ISS Groups revenue amounted to DKK 74 billion in 2010 and ISS now has more than 520,000 employees in over 50 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector.[citation
needed]

The ambition of ISS is to lead the market for Facility Services globally. This is realized through the strong local country organisations that operate in the markets where ISS is currently present thereby ISS naturally also seeks to lead Facility Services locally. Through an alleged in-depth understanding of the service provisions and outsourcing trends and developments in its markets, ISS claims to have developed its organisational structure around the ability to offer bundled services and to integrate and manage the provision of services at its customers premises.[3] ISS considers working with corporate responsibility not only vital but the right course of action. ISS influences the lives and livelihood of many people through providing employment and training as well as providing safe and healthy work environments for millions of employees and customers in the facilities it services. With more than 520,000 employees, ISS is one of the largest private employers in the world, and ISS' successful performance is based on the day-to-day efforts of its employees.[4] Diversity in the workplace is an integral part of ISS values and leadership principles[citation needed] and around the world ISS companies are striving to help minorities on their way to the labour market in different ways. This special effort to create job and career opportunities for minorities has not gone unnoticed and ISS

has won several awards for its efforts - for instance in March 2010, ISS Denmark was given theMIA Award 2010 by the Danish Institute for Human Rights.[5] This award is given to Danish companies that make extraordinary efforts to create workplaces that are both diverse and broad by nature.

ISS Integrated Service Solutions, one of the worlds largest Facility Support Service Groups, was founded in Denmark 1901. ISS in Indonesia was established in 1996 and employs more than 50,000 peoples. Worldwide ISS has more than 300,000 employees, and more than 125,000 business-tobusiness customers. ISS aspiration is to advance the facility support services industry and lead it globally!
East Java Jl. Kutisari No. 10 Surabaya 60292 Indonesia Phone: (062-031) 841 3161 - 841 1717 Fax: (062-031) 843 1714 E-mail: [email protected] Bandung Jl. Buah Batu Raya No. 95 - 99 Bandung 40264 Indonesia Phone: (062-022) 731 6155 Fax: (062-022) 732 2644 E-mail: [email protected]

Local Office(s)
Jakarta Graha ISS Jl. Jenderal Sudirman Blok J No 3 Bintaro Jaya 15229 Indonesia Phone: (062-021) 7486 4490 Fax: - (062-021) 7486 4491 E-mail: [email protected] Batam Komp. Taman Niaga Sukajadi Blok C No.07 Jl. Jend Ahmad Yani Batam 29463 Phone: (062-0778) 737 2020 - 701 6111 Fax: (062-0778) 737 2090 E-mail: [email protected] Medan Jl. Danau Toba No. 3A Medan 20117 - Indonesia Phone: (062-061) 661 9633 - 664 1125 Fax: (062-061) 661 9633 E-mail: [email protected] Denpasar Jl. By Pass Ngurah Rai 664 Pesanggaran 80222 Bali Phone: (062-0361) 710 483 Fax: E-mail: [email protected] Pekanbaru Jl. Jend Sudirman No 175A Tangkerang Selatan Bukit Jaya - Pekanbaru Phone: (062-0761) 848738

Central Java Jl. Cinde Barat No. 9 Semarang -Jawa Tengah Phone: (062-024) 707 867 99 Fax: (062-024) 707 829 59 E-mail: [email protected] Balikpapan Jl. MT Haryono No. 74 Balikpapan 76114 Telp: (062-0542) 8879000 Fax: (062-0542) 872727 E-mail: [email protected] Makasar Jl. Veteran Utara No. 198 Makasar Phone: (062-0778) 737 2020 - 701 6111 Fax: (062-0778) 737 2090

Fax: E-mail: [email protected]

E-mail: [email protected]

By supplying Facility Service, we allow our customers to focus on their core business. By outsourcing non-core business tasks to ISS, our customers may obtain strategic advantages as well as cost advantages, thereby letting ISS, as a strategic partner, improve their business. Therefore our aspiration is to: Advance the Facility Support Services Industry and lead it globally. All employees at ISS are working together to fulfil this aspiration, while embracing 4 core values: Honesty - we respect

We respect our customers, our shareholders, our employees and our suppliers wherever we conduct our business. We want to be seen as a fair and trustworthy corporate citizen and business partner. Our key proposition to customers around the world remains a strong country organisation. Our local organisations are encouraged to take initiatives to service our customers in ways that support their business in their local environment. All of our employees are encouraged to take action where action is needed. Action is also taken when an opportunity to serve our customers better appears. We say that our people are issued with a licence to act ! . We care deeply about the way we conduct our business, the way we service our customers and the way we treat our many employees. ISS is a responsible business partner in every way. Our product is created in the very moment it is delivered to the customer. Being dedicated to delivering Integrated Service Solutions, ISS is passionate about delivery and quality. Delivering the services we have agreed upon At the agreed time And at the agreed quality level.

Entrepreneurship - we act

Responsibility - we care

Quality - we deliver

and managing a property from A to Z requires time, overview and control. Often, time and resources are wasted because tasks are delegated to a range of different suppliers and partners, who rarely have the complete overview nor think in terms of coordination and rationalisation of tasks. ISS Property Services can provide of a long list of services that contribute to optimising the value of a company's property service budget. We offer anything from staircase cleaning and lawn mowing to technical- or craftsman services. Our services can be combined in innumerous ways, as selected services or as a complete solution focused on resource optimisation, efficiency and systematic planning. As a matter of fact, we can handle all tasks related to the physical environment in and around the premises. With a diverse pool of highly skilled employees within a variety of service areas, as well as an extensive network of sub-contractors, we are able to develop, manage and deliver any type of Property Service solution the customer needs. Our objective is to contribute to the existing property investment by servicing the facilities optimally. ISS Property Services is the single solution provider covering all property service needs. Systematic Maintenance Building inspection Maintenance tasks Craftsmen Technical installations Daily ad-hoc tasks Rebuilding

Building Maintenance

 HVAC

Janitor services Staircase cleaning Repairs Construction and maintenance of green areas Parking space management External cleaning Extermination Pest control systems and surveillance Risk analysis Ventilation system cleaning and maintenance Air pollution prevention Minimisation of sick days Rental of Portable Chemical Toilet Sanitation services

Landscaping

Pest Control

Sanitation Services

clean surroundings and a healthy working environment are not only prerequisites for a functional environment, but also the basis for well-being and employee productivity. Most people enjoy and appreciate clean and fresh surroundings.

For more than 70 years ISS has set new standards within cleaning services throughout the World by offering efficient and flexible cleaning solutions. All of our solutions are based on each individual customer's needs and wishes. We are constantly developing new methods, tools and materials, which help improve the cleaning as well as the working conditions of our employees while minimising any negative effects on the environment. Our skilled and motivated employees are an essential part of our success, because it is our employees' attitude, service-level and efforts that ensure living up to our customers' expectations. Therefore we put a lot of effort into recruitment, employee development and people management. Only by offering attractive working conditions can we hire the qualified people we need to deliver high quality service to our customers. With outset in our customer's needs we provide a customised cleaning solution where scope, level and the combination of services are carefully adjusted to each customer. Ongoing quality control ensure that we constantly live up to the expectations. Daily Office Cleaning Permanently employed full-time staff Employees trained in cleaning methods, physiology and service Stable daily office cleaning with back-up security Daytime cleaning without disturbing customer employees Increased dialogue with end-users Improved quality and customer satisfaction Thorough cleaning Craftsman cleaning Curtain, carpet and upholstery cleaning Hospitals Cleanrooms Food processing plants The automotive industry Etc.

Visible Cleaning

Periodical Cleaning

Specialised cleaning solutions for

Within cleaning, additional services can be provided, depending on specific needs. Some examples may be: IT Cleaning Telephone and computer equipment cleaning and disinfection Special cleaning of server- and printer-rooms Cleaning of copying machines and other hardware

Interior Landscaping

Guidance related to interior planting and environments Installation, delivery and service of plants Window polishing Inspection and damage detection Window maintenance Entrance mats and carpets Mat service and cleaning Customised mats Dispensers and washroom articles Supply, installation, maintenance and service of washroom environments

Window Cleaning

Dust Control

Washroom Services

few companies know how much time and how many resources are used daily to accommodate office related service- and support needs. On the other hand most people agree that in the constantly changing and increasingly competitive world there is no room to waste either time or resources. Even though only few companies consider service- and support functions as vital for their core business, the impact of a well functioning service solution is substantial on business conduct, employee wellness and even customer loyalty. ISS Office Support has office related service- and support solutions as core business. We deliver everything from call centres and mailroom services to reception and planning of internal moves.

The many tasks vary and can be combined in numerous ways depending on the specific needs of the individual customer.

Customer Services Reception Conference facilities Switchboard Call Centre Back Office Etc. Helpdesk Interior Landscaping Secretary services Etc. Mail handling Copying and printing Office supplies Access control Handyman Space Management Internal moves Printers and copiers Etc.

Employee Services

Internal Services and Logistics

ISS Catering is for companies that believe that great food is a parameter in obtaining happy and energetic employees. To us, catering is about creating the right environment for the company lunch and not just a question of feeding people. We do this by providing a balanced and tasty diet, served in a comfortable and inviting environment. ISS has a long list of customers with catering solutions ranging from employee restaurants to public canteens. Our solutions are as diverse as our customers, but they are all based on the same values and know-how, which are matched in collaboration with the customer to accommodate the specific needs within every solution. This way we ensure that each catering solution meets the specific customer needs, not only in terms of food, but also in terms of environment, employees and service. Company Restaurant Dedicated chef de cuisine A la carte menu High service level Interior adapted to the architecture and company atmosphere The preferred meeting place

Canteen Services Professional employees Fresh ingredients Hot meals Salad Proven canteen concept

Executive Dining

Top cuisine Private settings Top service ISS offers a wide range of service solutions, from single services to fully Integrated Facility Services (IFS) that combine all of the customer's service and support functions into one single solution We offer in-depth knowledge and expertise, many years of experience in developing new methods and techniques, and a high level of service management and employee takeover skills*. ISS creates synergies based on our management expertise and service delivery experience. And through synergies we aim to maximise resource-optimisation and cost-efficiency. Synergies can be obtained through the combination of management and service delivery from one supplier: ISS. Integrated Facility Services is a partnership that helps our customers reduce costs and focus on their core business. The partnership evolves from ISS' ability to combine people, methods and management. We believe that each customer has a unique combination of needs. Therefore, the best service solution derives from a pool of values and know-how which are combined to match each individual customer's needs and requirements. (*=When transferring employees from a customer's internal staff to ISS)

ISS Security has over 100 years of knowledge and expertise in the security industry. With ISS Security you are well protected against theft of information and assets and we add to an overall enhancement of your company brand and reputation. By identifying specific threats ISS Security work together with our customers to develop a security solution that protects the customers where they are vulnerable. We also identify the measures to reduce risk and constantly review security measures and drills. Security personnel are often the first point of contact when entering a building or an organisation. ISS Security recognises the importance of skilled and motivated employees. It is our employees attitude, service level and efforts that ensure we are providing the best possible service to our customer. Therefore, effort is placed in recruiting and training security personnel that will become valuable assets to your business.

Customer benefits
ISS guarantee a professional 24-hour service

Fully trained, certified and licensed employees Dedicated Supervisory team Ongoing quality control ensures that we constantly live up to your expectations
GO

Competitors
Direct Competitor Comparison ISS 355.68M 9,956 N/A 236.77M 37.01% 26.37M 7.59% 6.05M 0.22 29.10 0.37 1.50

Get Competitors for:

Market Cap: Employees: Qtrly Rev Growth (yoy): Revenue (ttm): Gross Margin (ttm): EBITDA (ttm): Operating Margin (ttm): Net Income (ttm): EPS (ttm): P/E (ttm): PEG (5 yr expected): P/S (ttm):

CIS 121.32M 4,369 34.80% 226.45M 32.11% 34.02M 11.97% 19.41M 0.39 6.82 0.19 0.54

HSFT 275.44M 6,410 46.60% 176.53M 35.08% 17.66M 7.31% 8.06M 0.31 28.82 0.53 1.56

LFT N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A

Industry 293.26M 2.60K 8.30% 651.22M 29.22% 43.66M 6.36% N/A 0.51 11.06 0.88 0.56

CIS = Camelot Information Systems Inc. HSFT = hiSoft Technology International Ltd. LFT = Longtop Financial Technologies Limited Industry = Information Technology Services

Computer Service Companies Ranked By Sales Company IBM Global Services Ingram Micro Inc. HP Enterprise Services, LLC Tech Data Corp. Accenture plc T-Systems International, Inc. Computer Sciences Corporation Symbol Price Change Private - View Profile IM 16.13 0.00% Private - View Profile TECD 43.23 0.00% ACN 52.68 0.00% Private - View Profile CSC 26.85 0.00% Market Cap 2.54B 1.88B 34.11B 4.16B P/E 8.85 8.98 15.51 5.38

HP Enterprise Business Cap Gemini S.A. NTT DATA CORPORATION

Private - View Profile Private - View Profile Private - View Profile

View Information Technology Services Industry Center

News on Direct Competitors CIS Camelot Discloses Management's Involuntary Sale of Common Stock PR Newswire Fri, Sep 30 CIS Buy And Sell Ideas Based On Wednesday's Big News And Price Decliners at Seeking Alpha Thu, Sep 29 CIS Camelot downgraded to Market Perform from Outperform at William Blair theflyonthewall.com Wed, Sep 28 CIS Camelot downgraded to Market Perform from Outperform at William Blair at theflyonthewall.com Wed, Sep 28 CIS Stocks to Watch: Progress, Camelot and More at The Wall Street Journal Wed, Sep 28 HSFT 12 High-Growth BRIC Stocks The Smart Money Is Buying at Seeking Alpha Wed, Sep 14 HSFT HiSoft Announces Annual General Meeting to Be Held on October 17, 2011 PR Newswire Tue, Sep 13 LFT Deloitte Squeezed by SEC, Chinese Regulators at Forbes Sat, Sep 10 HSFT Sophisticated Investors Think These 10 Stocks Will Outperform the Downturn at Motley Fool Wed, Sep 7 HSFT Hedge Fund Favorites: Top 6 Chinese Internet Stocks With Institutional Buying at Motley Fool Wed, Aug 31 LFT Longtop receives notice from US SEC at Financial Times Mon, Aug 29 HSFT HiSoft to Present at the 2011 Citi Technology Conference and Conduct Non-Deal Roadshow PR Newswire Tue, Aug 23 LFT LONGTOP FINANCIAL TECHNOLOGIES LTD Financials EDGAR Online Financials Sat, Aug 13

LFT Is Harbin Electric the Perfect Stock? at Motley Fool Fri, Jul 29 LFT UPDATE 1-NYSE moves to delist Longtop Financial, maintains trading halt at Reuters Fri, Jul 22

All Headlines for these symbols... Currency in USD.

Competitor Initial
As one of the worlds largest business facilities services companies, we work with our customers to deliver a wide range of essential support services, which enables them to deliver their core business more effectively. Initials businesses operate in some 40 countries around the world. In the United Kingdom our services include washroom hygiene services, contract cleaning services, facilities management, catering, clinical waste, and building maintenance. With continual innovation, advanced management systems, and the highest standards of customer service, were recognised as leaders in our field. We employ over 70,000 people in 40 countries across the globe, but were structured to deliver on a local level, so you get the level of service you deserve.

Initial History Initial began trading in 1903 when an American, Mr. A.P. Bigelow, started a towel rental service for London businesses. Each customer had their initials embroidered on their towels and so the Initial Towel Supply Company was born. In time the business grew and expanded into many other countries. Acquired by the Rentokil Plc in 1996, it was renamed Rentokil Initial. Rentokils added international know-how and business acumen to the groups operations, and today the two businesses still trade separately under the Rentokil and Initial brand names.

Now part of the FTSE 100 Rentokil Initial Group, we are proud to service over 100,000 UK businesses in almost every sector of the UK economy.

Working with You

We know that different sectors have different requirements and we have solutions tailored specifically depending on our customers needs. This approach reflects our experience, and commitment to outstanding customer service.

Understanding your Needs

With extensive experience in almost every sector, we start by understanding your needs. Then we can identify the appropriate level of service, arrange your new contract and even manage the transition to a new, quality service.

Changing Suppliers
Changing suppliers in business-critical areas could adversely impact business operations. But since weve helped so many new customers move smoothly and effectively to our services, theres no danger of service interruption, and no loss of comfort and convenience for your staff and customers. Well take the time to understand who you are and what you do by conducting a thorough audit of your needs. Our dedicated account teams then provide specific, fully-costed service recommendations.

Reliable, responsive, and friendly service

Combining great service with business understanding sets Initial apart. From account managers to delivery drivers everyone at Initial will answer your questions and respond to your needs. At Initial, were dedicated to your successful business performance.

Professional Washroom Services

Leading Washroom Services Provider

Providing and maintaining a clean and hygienic washroom environment shows your business regard to the health and safety of your colleagues, customers and visitors. At Initial we provide washroom services and products that enhance the washroom experience you offer, while ensuring your business fully complies with their Duty of Care. Initials extensive range of products and washroom services suit all types of washrooms and organisations. Whether large or small, with premises open or closed to the public, we have a washroom service solution that will suit your needs and your budget. Why choose Initial Washroom Solutions? Youll receive specialist advice from our industry experts. Youll benefit from innovative, environmentally responsible and cost saving washroom solutions. Youll receive leading washroom service The Initial Washroom Solutions Promise

Commercial Contract Cleaning Services

Providing nationwide commercial cleaning services
Initial is one of the leading commercial cleaning companies in the UK and have been offering commercial cleaning and contract cleaning services for over seventy years. Our range of specialist commercial cleaning services include contract cleaning for office or retail premises, specialist commercial cleaning for food manufacturing, deep cleaning, IT sanitising and high level window cleaning.

By choosing Initial as your cleaning company, you can be sure that all our cleaning operations are carried out by our highly trained contract cleaners - meaning you always benefit from the latest cleaning innovations and techniques. As one of the UKs leading commercial cleaning companies, Initial has the right contract cleaning service for your business - however big or small.

We are committed to providing a high quality of services to keep users healthy by minimising their risk of exposure to the bacteria that are present in all washrooms. We take pride in delivering the highest levels of service to enable you to keep your washroom looking good, thereby enhancing and protecting your reputation.

Specialist Commercial Cleaning Services

Airport Cleaning Industrial Cleaning Office Cleaning Train & Railway Cleaning Food Production Cleaning Hotel & Leisure Cleaning Retail Cleaning Shopping Centre Cleaning

Window & Daytime Contract Cleaning Services Window & Daytime Contract Cleaning Services

Window Cleaning Our Easyreach system has the benefits of purified water to eliminate the need for detergents and chemicals.

Waste Management Services

Daytime Cleaning Switch to daytime cleaning the best innovation to hit the cleaning service industry in years.

Waste Management With environmental concerns growing, organisations are under pressure to implement effective waste policies.

Building Services

Having Initial Building Services as a single company to maintain all your essential services has many advantages. Clearly cost effectiveness is a prime reason for using us, but the benefits of a single line of communication can save hours of valuable management time. You can also be sure that you have engineers with the necessary technical skills dealing with problems as they arise. Our core activity is Planned Preventative Maintenance and this is available on a mobile or residential basis. Mobile Planned Preventative Maintenance offers services range from air conditioning maintenance to boiler servicing, from water treatment monitoring to fire alarm testing. Breakdown response is also provided by these teams; guaranteeing a fast fault finding service and a return to full working order with minimum down-time. Resident sites are allocated a dedicated technician or team who provide 'round the clock' cover for all aspects of electrical and mechanical services. Typically, this covers a number of handyman duties as well. All personnel are trained to the very highest professional, technical and safety standards, with ongoing training needs constantly assessed. The services we offer embrace: Air Conditioning Ventilation High and Low Voltage Electrical Supplies Generator Back-up Power UPS Lighting Water Treatment Monitoring Cooling Towers Drainage/Plumbing Chlorination of Water Systems Load Shedding Lifts Fire Alarms Sprinkler Systems Access Systems Automatic Entry Barriers Building Management Systems Portable Appliance Testing Thermal Imaging Heating Humidity

Type Industry Founded Headquarters Key people Revenue

Public (LSE: RTO) Business Services 1924 London, England, UK John McAdam Chairman Alan Brown CEO 2,496.5 million (2010)[1]

Operating income 61.5 million (2010)[1] Net income Employees Website (20.3) million (2010)[1] circa 68,000 (2010)[2] www.rentokil-initial.com

Rentokil Initial (LSE: RTO) is a major British business services group. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
Contents
1 History 2 Operations 3 References 4 External links

[edit] History

The Company was founded in 1924 by Harold Maxwell-Lefroy, Professor of entomology at Imperial College, London, who had been investigating ways to killDeath watch beetles that had infested Westminster Hall, next door to the Houses of Parliament.[3] Lefroy and his assistant produced an anti-woodworm fluid calledEntoKill Fluids: ento came from the Latin name for insect.[3] In 1925 he tried to register the name Entokill, but had to choose Rentokil Limited instead.[3] On 14 October 1925,

Lefroy was killed in a laboratory when an experiment produced poisonous fumes. [3] His assistant, Elizabeth Eades, took over the running of the company, which was bought in 1957 by British Ratin.[3] British Ratin became Rentokil Group in 1960.[3] It was listed on the London Stock Exchange in 1969.[3] The company became Rentokil Initial following the hostile takeover of its competitor BET (British Electric Traction) in 1996, but is still referred to as Rentokil.[3] For many years Rentokil Initial achieved growth of circa 20% each year under the leadership of then CEO, Sir Clive Thompson: during this period Rentokil Initial was voted "Britain's most admired" company.[4] Thompson relinquished the CEO role to James Wilde, with Thompson taking up the Chairman role. Both left the Company in 2004, when the leadership was transferred to Brian McGowan as Chairman (appointed in 2004) and Doug Flynn as CEO (appointed in 2005) who presided over a succession of profit warnings, mainly as a result of the integration of the newly acquired Target Express parcel delivery firm into the existing City Link division.[5] During this period, the Rentokil Tropical Plants business, a which had expanded globally through the acquisition of numerous smaller plant rental companies around the world, was rebranded as Ambius. Rentokil strengthened its foothold in the U.S. residential pest control market in 2006 when it acquired the Reading, Pennsylvania-based J.C. Ehrlich Co, Inc., the fourth largest and the largest privately held pest control company in the US. Today, Rentokil North America consists of a number of regional pest control companies including J.C. Ehrlich, Presto X, and Watch All which span more than 72 local offices covering 32 U.S. states and Toronto. In 2007, Rentokil sold the Initial Fire, Electronic Security and manned guarding businesses - previously known as Shorrock - to United Technologies Corporation. However, in 2010, Rentokil Initial acquired Knightsbridge Guarding Ltd and Perception LLP to re-enter the manned security / reception staffing business, to compliment the existing cleaning, washroom, Ambius and pest control businesses as an integrated solution. In March 2008 the company came under the leadership of Chairman John McAdam and CEO Alan Brown, who had respectively served as CEO and CFO at ICI: the pair are famous for the breakup and sale of ICI to Akzo Nobel.[5]
[edit] Operations

The company's divisions operate under the following brands: Rentokil, Initial, City Link and Ambius. The company also operates a division out of Asia Pacific which includes pest control, hygiene and ambius services. The divisions are in the following areas, each with a number of sub-divisions: Rentokil Pest Control

 Rentokil Pest Control including JC Ehrlich, Presto-X and Watch All pest control companies in the US

Rentokil Pest Control Estonia (Rentokil Eesti)[6]

Rentokil Products (Consumer, Fire Protection & Environmental Health) Rentokil Property Care Ambius Initial Textiles & Hygiene Initial Textiles Initial Hygiene Initial Medical

Initial Cleanrooms

Initial Facilities Initial Business Services Initial Specialist Services Initial Commercial Services Rentokil Specialist Hygiene City Link
ISS A/S

Type

Private

Founded

1901

Headquarters

Copenhagen, Denmark

Key people

Jeff Gravenhorst CEO, Jakob Stausholm CFO

Revenue

74.073 billion DKK (2010)[1]

Operating income

4.149 billion DKK (2010)[1]

Net income

532 million DKK(2010)[1]

Owner(s)

EQT and Goldman Sachs Capital Partners

Employees

522,700 (2010)[1]

Shopping Centre and Retail Cleaning and Facilities Services

Clean and Safe Retail Environments

Initial delivers critical cleaning services including washroom, window, store front, floor, and EPOS cleaning to a dynamic retail industry. We have experience working with all sorts of retail businesses, including individual retailers, national chains, department stores, supermarkets, and shopping centres across the UK.

We know that first impressions count, which is why we never become complacent and always strive to improve that first customer experience. Our aim is to preserve your reputation and enhance your brand something that can only be achieved through real partnership. As such, our competitive service ensures that all our staff are conscious of mitigating Health & Safety risks, and providing an excellent customer-facing service. Reliable Retail Facilities Experts Our goal is to meet your needs for a clean, safe, comfortable environment. We work closely with you to support your business and your brand, using state-of-the-art monitoring technology to ensure consistent quality to our services. Our friendly staff are all fully trained, knowledgeable in health & safety and their roles as 'customer service ambassadors'.

About Initial Medical Services

Initials reliable medical services makes us the leading clinical waste management partner for companies in the UK
Initial medical services offers a consistent standard of clinical waste disposal service no matter the size of your business. Our care and attention to detail and vast expertise are some of the reasons why our customers choose us as their clinical waste management provider. Established for over 20 years we are part of the Rentokil Initial group, one of the worlds largest business services companies. That means that we have a solid commercial background and access to extensive resources to lead the field in clinical waste management.

Giving you peace of mind when it comes to disposal of clinical waste

At Initial medical services our primary goal is to ensure complete peace of mind for you when it comes to the collection and disposal of clinical waste. We achieve this through: excellent service rigorous compliance with current clinical waste legislation leading-edge customer satisfaction systems driving continuous improvement

Commitment to leading the industry when it comes to clinical waste disposal

As part of our determination to remain at the leading edge of clinical waste management, we are committed to investing in new processes, procedures and technology where these can add value for you. These innovations include: industry-leading PDA technology for our drivers purpose-designed vehicles, including our unique rear-end loading mini tipper truck MyMeditrack a unique website specifically designed for customer service visibility

Facilities Management Services

Tailoring Facilities Management Solutions To Your Needs

Cleaning, catering, pest control, window cleaning, waste management, washroom services, security, grounds maintenance, pest control and computer equipment cleaning are just a few examples of facilities services that are at the backbone of all companies. Organising these services is a big job that is best left to a facilities management company, and no facilities management service provider is more knowledgeable and experienced than Initial.

Initial Facilities Management Services Can:

Self-perform services from our own extensive resources. Manage services delivered via third party providers procured from the open market. Manage services delivered via our sister companies where they offer best value. Our extensive resources include many of our own sister companies that specialise in service specific expertise such as pest control and washroom services. This ensures that each and every aspect of your facility is managed in the most innovative and efficient way possible. Initial is one of the leading facilities management companies in the UK and have a proven track record of providing facilities management services to a range of public and private sector organisations. We work with you to understand your business or organisation and then tailor a solution to meet your precise needs. We assure quality services by providing professional and independent management of your facilities and facility services. Contact us today to see how Initial can help with your facilities management services.