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Operations Manual

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edward mpangile
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25 views

Operations Manual

True

Uploaded by

edward mpangile
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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A must-have Checklist to help you

CREATE A WORLD-CLASS
OPERATIONS MANUAL
1
A MUST-HAVE CHECKLIST TO HELP YOU
CREATE A WORLD-CLASS OPERATIONS MANUAL
Here is a must-have checklist that can help you craft a world-class operations
manual for your business. The quick checklist contains everything you need to
include from start to finish when creating a solid operations manual, including all the
key sections.

It also features checkboxes that you tick as you move along the process, which
helps to ensure that you don't miss out on any single detail:

..............................................................................................................................................................................................

Determine the team members who will help you create the operations manual.

Brief everyone on what an operations manual is all about, what it entails, and
why it is important.

Assign tasks to the writers.

Add your basic information, including company contact details and hours of
operation.

Write the introduction and include the title, date, the purpose for the operations
manual, and how best to use it.

Add a page dedicated to information on amendments and revisions.

Document all the processes involved in the day-to-day running of your business.

Fill in company hierarchy details starting from the very top to the bottom.

Write down the business policies, processes, and procedures for each
department, explain them and provide step-by-step instructions on how to carry
out specific tasks.
2
Supply employee contact information, including phone numbers and email
addresses.

Provide clear details on emergency response procedures.

List down job descriptions for each and every job in the company.

Review the document by going through each section.

Edit and format the document to remove typos, grammatical errors, add
pagination, headers, and footers and ensure consistency in fonts.

Test the operations manual to ensure it’s practical, user-friendly, and effective.

Have your legal team confirm that the document is good to go.

Get the document approved.

Inform all company employees about the operations manual.

Launch the operations manual.

Schedule regular internal audits to ensure that the operations manual is


always up-to-date.
NOTES 3

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