Business Partner A2 Extra activities

UNIT 5 Organising
Lesson 5.1 Trade shows and exhibitions

Vocabulary A Complete the sentences with the words in the box.

attend badge brochure exhibition exhibitors hall launch provide stand trade

1 They have a very small . It’s only eighteen metres2.

2 The come from fifty-four different countries.
3 Wear your at all time during the show.
4 The company wants to its new car at the Frankfurt Motor Show.
5 Do you free Wi-Fi for visitors?
6 Are the prices in the ?
7 Fitur is a fair for the global travel industry.
8 We this trade exhibition every year.
9 The information centre is in the main .
10 There is a new centre near the airport.

Communicative B Complete the sentences with be going to and the verbs in brackets.
grammar Use contractions when possible.
1 I (start) the meeting at 10 a.m.
2 How many people (attend) the sales conference this year?
3 We (not provide) any freebies at the trade fair.
4 When we (set up) our stand?
5 He (not send) the new brochures to customers this week.
6 Our competitor (launch) a new product this month.
7 There (be) a lot of activities at our exhibition stand this year.
8 she (design) a social media page for the trade fair?

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Business Partner A2 Extra activities

UNIT 5 Organising
Lesson 5.2 Phoning about a conference

Vocabulary A Put the words in the correct order to make sentences and questions.
1 message / her / I / your / give / ’ll / .

2 you / help / I / can / how / ?

3 available / I’m / not / sorry, / she’s / right now / .

4 there / be / are / how many / going to / participants / ?

5 take / a message / can / I / ?

6 ’ll / tomorrow / the / we / details / confirm / .

7 participants / can / me / of / the list / send / you / ?

8 need / equipment / what / going to / you / are / ?

9 the details / I / today / send / ’ll / all / .

10 Mike Williams / can / speak to / I / hello, / ?

B Complete the dialogue with the words in the box.

about could give have help spell take tell that’s this

A: Good afternoon, Dallas Europe. How can I 1 you?

B: Hello, 2 is Angela Mulligan at the Wallace Conference Centre.
I’m calling 3 next month’s conference. Can I speak to Hinata Nakamura?
A: I’m sorry, she’s not available right now. Can I 4 a message?
B: Yes, please. Can you 5
her Angela Mulligan at the Wallace Conference
Centre phoned?
A: Certainly. Can you 6 your surname for me, please?
B: Yes, it’s M-U-L-L-I-G-A-N.
A: And can I 7 your phone number?
B: Yes, it’s 00353 064 6739000.
A: Sorry, 8 you say that again, please?
B: Sure. It’s 00353 064 6739000.
A: So, 9 00353 064 6739000.
B: That’s right. Thank you.
A: I’ll 10 Ms Nakamura your message. Goodbye.

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Business Partner A2 Extra activities

UNIT 5 Organising
Lesson 5.3 Invitations

Communicative A Put the word in brackets in the correct position.

grammar 1 Would you like to us for lunch? (join)

2 I am but I cannot come because I have a meeting in a few minutes. (sorry)

3 Would they to visit the factory? (like)

4 Do you want see the new brochure? (to)

5 Thank you the invitation. Yes, I would love to join you. (for)

6 Do want to walk to the conference centre? (you)

7 Thanks for the invitation, I’ll take a taxi. (but)

8 Thank you very for the invitation, but I am not available today. (much)

9 Sorry, but I have plans. (other)

10 I like to join you, but I have an early flight. (would)

B Are the invitations in Exercise A formal or informal? Write F or I.

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Business Partner A2 Extra activities

UNIT 5 Organising
Lesson 5.4 Socialising with clients

Speaking A Complete the sentences with the words in the box.

agree hear isn’t it’s (x2) like of right think very

1 What do you think the conference?

2 I there are some very good presentations.
3 Yes, I . I saw a presentation about the impact of technology.
4 It was interesting.
5 You’re . And I like some of the exhibitors’ stands.
6 Do you the hotel?
7 comfortable and it’s near the airport.
8 Yes, but it near the city centre.
9 Yes, a bit boring there.
10 I wanted to visit the old town. I it’s beautiful.

B Choose the correct response to each statement or question in Exercise A.

1 a I like some of the exhibitors stands. b It’s comfortable and it’s near the park.
2 a Yes, but they aren’t near the hotel. b Yes, I agree.
3 a That’s right. b Yes, that sounds interesting.
4 a Yes, I agree. b Me too.
5 a That’s right. b Me too.
6 a Yes, it’s quiet and the rooms are nice. b It was very interesting.
7 a Yes, but it isn’t near the city centre. b Yes, that sounds interesting.
8 a Me too. b You’re right.
9 a You’re right. b Me too.
10 a Me too. b Yes, I agree.

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Business Partner A2 Extra activities

UNIT 6 Products
Lesson 6.1 Future products

Vocabulary A Complete the sentences with one word. The first letter is given.
1 There is a new drinks m in the office. It makes excellent coffee.
2 Many people are buying e cars and motorbikes. This is reducing air
p in our cities.
3 LED t turns 95 percent of e into light and only
5 percent into heat.
4 The p products we use are a serious problem for the e .
5 When we r paper, metal and glass, companies can make new products
with the materials.

Communicative B Put the words in the correct order to make sentences.

grammar 1 be / electric / will / trucks / more / there / .

2 do / I / more / robots / jobs / will / think / .

3 work / home / might / people / more / from / .

4 recycle / industries / materials / more / might / .

5 many / won’t / shops / be / there / .

6 might / not / use / companies / plastic / .

7 don’t think / there / many / changes / be / will / I / .

8 in / jobs / many / won’t / future / the / exist / .

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Business Partner A2 Extra activities

UNIT 6 Products
Lesson 6.2 A problem with an order

Vocabulary A Put the words in the correct order to make sentences and questions.
1 help / can / you / how / I / ?

2 sorry / I’m / that / hear / to / .

3 important / this / understand / you / is / for / I / .

4 a / we’ll / technician / send / .

5 Friday / be / it / afternoon / might / .

6 come / someone / tomorrow / might / .

7 about / I’m / mistake / the / sorry / very / .

8 days / it / three / take / might / .

9 talk / manager / I’ll / to / my / .

10 anything / with / I / can / you / else / help / ?

B Complete the dialogue with the words and phrases in the box.

might be might come sorry about sorry to hear

speaking understand very welcome

A: Customer service. Gregorio 1 . How can I help you?

B: Hello. There’s a problem with the drinks vending machine. It’s not working.
A: I’m 2 that. I’ll send a technician.
B: When will the technician get here?
A: It 3 Monday or Tuesday next week. They’re very busy.
B: But it’s urgent! Can someone come today, please?
A: I’m 4 that, but they’re very busy.
B: But we can’t wait until next week.
A: I 5 . I’ll tell them it’s urgent. Someone 6
on Friday.
B: Thank you for your help.
A: You’re 7 .

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Business Partner A2 Extra activities

UNIT 6 Products
Lesson 6.3 The production process

Communicative A Complete the description of an unusual hotel in China. Use the Present Simple
grammar Passive form of the verbs in brackets.

The Flyzoo Hotel 1 (locate) in Hangzhou city. It 2 (own)

by Chinese e-commerce company Alibaba. The hotel staff 3
(support) with the latest technology and speaking robots. The Flyzoo app
4
(use) to check in and out. Room service 5 (order)
with the app as well. The guests’ faces 6 (scan) to enter the lift, open
the room door and to go to the gym. Food 7 (serve) by waiter robots
in the dining room. Lighting and room temperature 8
(control) by
your voice.

B Choose the correct option to complete the sentences.

1 This T-shirt is made / makes in China.
2 Our team is created / create the designs at the London office.
3 We are used / use only quality materials for the production of our cars.
4 The farmers pay / are paid a fair price by our suppliers.
5 The fruit is not stored / doesn’t store in the supermarket for more than two days.
6 We aren’t used / do not use animal skin in our products.
7 Our jumpers are made / make using only the best cotton.
8 The phone takes / is taken around two hours to charge before you can use it.

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Business Partner A2 Extra activities

UNIT 6 Products
Lesson 6.4 Placing an order

Speaking A Complete the sentences with the words in the box.

about deliver can give order pay (x2) take talk there

1 How many laptops do you want to ?

2 Could we about price now?
3 When can you the order?
4 Can you us a lower price?
5 How £175 per laptop?
6 Could we twenty-five percent on signature?
7 you deliver them by June 5th?
8 Does delivery usually four weeks?
9 Is a discount?
10 I’ll by bank transfer.

B Match the responses (a–i) with the sentences (1–9) in Exercise A.

a I’m afraid for all clients, it’s fifty percent on signature and fifty percent on delivery.
b I think we can do that.
c Yes, of course. For fifty laptops the price is £200 per laptop.
d No, it doesn’t, but we need to order more from manufacturing.
e We’d like fifty please.
f Yes, there is, for orders over 100.
g Sorry, but that’s not possible. The price is £200.
h I’m afraid I can’t agree to that. The price is £200.
i The 10th of August. Four weeks from now.

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Business Partner A2 Extra activities

UNIT 7 Competition
Lesson 7.1 Should I upgrade?

Vocabulary A Match the descriptions (1–8) with the product qualities (a–h).
1 wide and spacious a features
2 a long time before it stops working b speed
3 a main menu that is clear c design
4 a 24–35mm wide camera d product life
5 open documents fast e user experience
6 cheap, but good quality f unique selling point (USP)
7 the only car that doesn’t need g weight
petrol h value for money
8 light and easy to carry

Communicative B Use the information in the table to compare the smartphones.

grammar Write sentences using the words in brackets.

ReTel Go Waiwex P90

Cost $750 $600

Size 153 mm x 45 mm 170 mm x 60 mm

Weight 630 g 700 g

Speed 4G 5G

1 (expensive)
2 (cheap)
3 (small)
4 (big)
5 (light)
6 (heavy)
7 (slow)
8 (fast)

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Business Partner A2 Extra activities

UNIT 7 Competition
Lesson 7.2 Services

Vocabulary A Match the sentence halves.

1 We charge a fixed a fee is charged in December for the year’s
2 We do not charge cleaning and maintenance.
3 There is an administration b fee of $2000 for two days’ training.
4 Guests must pay c this fee on arrival at the customer service desk.
5 A cancellation d a fee for phone enquiries.
6 The fee for our complete e fee will apply with less than forty-eight hours
service advance warning.
7 Please note: there is a booking f fee for all ticket orders on our phone line.
8 A £1200 annual g includes advertising, selection and candidate
interviews.
h fee for arranging the rental contract.

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Business Partner A2 Extra activities

UNIT 7 Competition
Lesson 7.3 The best providers

Communicative A Complete the sentences with the superlative form of the words in the box.
grammar
good friendly high long knowledgeable quick reliable satisfied

1 The internet service never breaks down and is the there is.
2 Our customer services staff can answer any questions. They’re the
in the industry.
3 It’s a good product, but it doesn’t cost much. It’s the value for
money.
4 Hybrid Energy Company always have the delays in answering calls.
5 I like going into the shop. The staff in there are the .
6 Henry & Co. Lawyers have the number of successful claims.
7 We have the customers. They’re very happy.
8 My current internet provider solves problems the .

B Put the words in the correct order to make sentences.

1 best / customer service / we have / the / .

2 most reliable / our service is / the / .

3 the / staff / most knowledgeable / we have / .

4 we / best / provide / the / value for money / .

5 biggest / we have / the / of hotels / number / .

6 the / is / cheapest / our service / .

7 our customers / most satisfied / are / the / in the industry / .

8 the / levels / we have / highest / of positive feedback / .

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Business Partner A2 Extra activities

UNIT 7 Competition
Lesson 7.4 Presentations

Speaking A Complete the presentation introduction with the words in the box.

aim finally first morning then

Good 1 , everyone. The 2 of today’s presentation is to

introduce our new product. 3 , I’ll talk about the features of the product.
4
, I’ll talk about why you should buy it. 5 , I’ll take
questions at the end.

B Choose the correct option to complete the sentences.

1 First, let’s look / looking at our websites.
2 So, let’s go / start with our products.
3 Let’s move / talk on to our services.
4 We’re the biggest provider / manager of car parts in Germany.
5 We can / could provide secure payment systems.
6 We’re based / delivered in Madrid.
7 Finally / In the end, I’ll talk about delivery.
8 Does anyone have any questions / issues?

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Business Partner A2 Extra activities

UNIT 8 Jobs
Lesson 8.1 Work experience

Vocabulary A Complete the sentences with the words in the box.

analytical communication hard-working IT skills

language motivated organised team worker

1 I’m sorry, I can’t find the information. I’m not very .

2 She’s good at working with data and statistics. She’s .
3 This employee is . He always makes a lot of effort in his job.
4 Employers want excellent skills, like writing and speaking.
5 The basic you need include using presentation software.
6 He wasn’t and soon got bored with the work.
7 Her skills are excellent. She speaks English, Polish and Russian.
8 He has a good relationship with his colleagues. He’s a .

Communicative B Choose the correct option, a or b.

grammar 1 They on some international projects. They went to China and Brazil last year.
a haven’t worked b have worked
2 I much experience with meetings in English.
a haven’t b haven’t had
3 Which companies worked for?
a have you b you have
4 She’s many sales reports.
a written b wrote
5 He has many presentations in English.
a gave b given
6 We haven’t to the client. We communicate by email.
a spoke b spoken
7 Has she worked in this industry?
a ever b never
8 I have never to the company’s headquarters in Munich. Have you?
a been b went
9 used this software program?
a You have never b Have you ever
10 He studied abroad.
a hasn’t b haven’t

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Business Partner A2 Extra activities

UNIT 8 Jobs
Lesson 8.2 The best person for the job

Vocabulary A Complete the questions with the words in the box.

candidates choose degree languages qualifications useful vacancies

1 Does Clare have the best for the job?

2 Who will we for the job?
3 Which have worked in other countries?
4 What type of university do you need for this job?
5 How many are there in your department?
6 Which are useful for this job?
7 Is it to have previous work experience?

B Match the questions in Exercise A (1–7) with the answers (a–g).

a You don’t need one. Your skills and qualities are more important.
b C1-level English and B2-level French.
c Definitely! She has a degree in economics and a Master’s in finance.
d It’s essential. You can’t do this job well without it.
e Alan, I think. He has the most experience in sales.
f Only Beverley. She’s worked in Australia and Hong Kong.
g At the moment there aren’t any.

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Business Partner A2 Extra activities

UNIT 8 Jobs
Lesson 8.3 Professional profiles

Communicative A Choose the correct option, a or b.

grammar 1 He for business many times in his present job.
a travelled b has travelled
2 He to South Korea on business two weeks ago.
a went b has been
3 She in Tokyo from 2018 to 2020.
a lived and worked b has lived and worked
4 I my economics degree in 2019.
a finished b have finished
5 She companies three times in her career.
a changed b has changed
6 The last time she companies was in 2017.
a changed b has changed
7 I several languages, including French, English and Italian.
a studied b have studied
8 I a short course in business German last year.
a did b have done

B Match the sentence halves.

1 I have worked for three different companies a in 2018.
2 I joined SFX International Consultants b a few hours ago.
3 I have written a lot of reports in English c for three years, from 2012 to 2015.
4 I lived in Spain d in my current job.
5 I finished writing the report e many times.
6 I have given presentations to external clients f since university.

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Business Partner A2 Extra activities

UNIT 8 Jobs
Lesson 8.4 A job interview

Speaking A Complete the sentences with the words and phrases in the box.

develop done experience good moved problems reputation set started

1 I as a shop assistant, then I into customer services.

2 I have a lot of dealing with customers.
3 I’ve always my team goals that will help them progress in their careers.
4 I’m at motivating my team to do their job well.
5 I’ve a lot of staff training and given presentations.
6 There have sometimes been , and I normally talk to both team members.
7 I want to my project management skills and be responsible for my own projects.
8 Your bank has an excellent for customer service.

B Choose the correct option to complete the questions.

a Can you tell me about your work / working experience?
b How / What are your main strengths? , ,
c Why do you want to work for / with our company?
d How have you helped to motivate / manage staff ?
e Have you ever had any problems between difficult work / people in your teams?
f What / Where do you see yourself in five years?

C Match the responses in Exercise A (1–8) with the questions (a–f) in Exercise B.

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