Business Intelligence
Business Intelligence
CO3 :: evaluate the correct decision making technique for the given situation
CO4 :: interpret ,select, develop and deploy successfully business intelligence techniques for
managerial decision making
Unit I
The essentials of business intelligence : framework for business intelligence, changing business
environment and computerized decision support, managerial decision making, major tools and
techniques of managerial decision making
Unit II
Decision making, systems, and modeling : decision support system configurations, decision
support system description, decision support system characteristics and capabilities
Unit III
Data mining for business intelligence : data mining concepts and applications, data mining
process, data mining methods, data mining myths and blunders
Data warehousing : concept of data warehousing, data integration and extraction transformation
and load (ETL) process, data warehouse development, data warehouse administration and security
Issues
Unit IV
Business performance management : overview of business performance management,
performance measurement, methodologies of business performance management, business activity
monitoring
Collaborative computer-supported technologies and group support systems : making
decisions in groups, supporting groupwork with computerized systems, tools for indirect support of
decision making
Unit V
Knowledge management : Introduction to knowledge management, organizational learning and
transformation, activities of knowledge management, success and failure factors of knowledge
management system, role of people in knowledge management
Artificial intelligence and expert systems : concept and definitions, the AI field, basic concept
and applications of expert systems
Unit VI
Advanced intelligent systems : machine learning techniques
Text Books:
1. DECISION SUPPORT AND BUSINESS INTELLIGENCE SYSTEMS by Y TURBAN E, SHARDA R,
ARONSON J E, LIANG T P, PEARSON
References:
1. BUSINESS INTELLIGENCE FOR THE ENTERPRISES by MIKE BIERE, PRENTICE HALL