Multiple Choice Questions for Business Information course

1. Which term refers to business processes that are not executed by a single group or
function?
a. Silo Effect (hiệu ứng silo) c. Functional
Structure
b. Cross-Functional d. Enterprise Systems
2. Which term refers to a system in which workers complete their tasks in separate
departments without regard to the consequences for the other components of the
process?
a. ERP Effect c. Functional Structure
b. Silo Effect d. Cross-Functional
3. . Which of the following statements about business processes is true?
a. They are executed across multiple functions. (nhiều chức năng) c. They involve
multiple steps.
b. They are initiated by some type of trigger. D. All of the above
4. Which term refers to all of the activities involved in buying or acquiring the
materials used by the organization, such as raw materials needed to make products?
a. Material Planning b. Production Process
b. Procurement Process d. Fulfillment Process
5. What is the final step of the procurement process?
a. Invoice c. Purchase Order
b. Purchase Requisition d. Payment
6. Which system connects a company’s ERP system to those of its customers?
a. Application Platform c. Enterprise Solution
b. Customer Relationship Management (CRM) d. Product Lifecycle Management
(PLM)
7. The highest organizational level in SAP ERP is the
a. Vendor c Material Master
b. Client d. Plant
8. Which of the following is(are) used to represent the structure of an enterprise?
a. Organizational Data c. Client
b. Project Management d. Plant
9. How many company codes can a plant belong to?
a. One c. Three
b. Two d. Any Number
10. What type of materials is purchased from a vendor?
a. Trading Goods c. Semi-finished Goods (HALB)
b. Finished Goods (FERT) d. Material Types
11. All of the following are key organizational elements in the fulfillment process except
a. Client c. Plant
b. Company code d. Warehouse

12. Which one of the following combinations of organizational elements is included in

the definition of a sales area?
a. Sales organization, distribution channel, division
b. Sales organization, company code, division
c. Client, distribution channel, division
d. Sales organization, distribution channel, plant

13. In the fulfillment process, a plant is

a. A facility from which the company provides after-sales support
b. A facility from which the company delivers only services to its customers
c. A storage area
d. A facility from which the company delivers products and services to its
customers

14. Which master data do companies use to determine the prices of their products?
a. Price comparison c. Selling price
b. Pricing conditions d. Wholesale price

15. What is the final step in the fulfillment process?

a. Delivery of goods to the customer c. Receipt of a customer purchase order
b. Receipt of payment from the customer d. Receipt of goods from a vendor

16. A purchasing organization is involved in all of the following operations except

a. Negotiating contracts and agreements c. Evaluating and identifying vendors
b. Negotiating pricing with vendors d. Determining storage locations within the
plant
17. Which of the following document types is not utilized during the Purchasing
process?
a. Material documents c. Picking document
b. CO documents d. Invoice
18. Which of the following goods movements need not involve a physical movement of
materials?
a. Goods receipt c. Stock transfer
b. Goods issue d. Transfer posting
19. ____________ is concerned with recording the financial impacts of business
processes as they
are executed.
a. Management accounting c. Controlling (CO)
b. Financial accounting (Fl) d. Bank ledger accounting
 20. Which term refers to an ordered listing of accounts that comprise a company’s
general ledger?
a. General ledger c. Bank ledger
b. Balance sheet d. Chart of accounts (COA)
21. ____________ are internal divisions of an enterprise that are used to define areas of
responsibility or to meet the external reporting requirements of an enterprise segment.
a. Cost centers c. Business areas
b. Depreciation areas d. Sub-ledgers
22. Which term is a general ledger account that consolidates data from a group of related
sub-ledger accounts?
Subsidiary ledger c. Reconciliation account
Sub-ledger d. Line item display

Multiple Choice Questions

1. Which term refers to business processes that are not executed by a single group or
function?
a. Silo Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Organizational Structure
Answer: b Difficulty: Easy Page Reference: 1
Section: The Functional Organizational Structure Practice:
2. Which term refers to a system in which workers complete their tasks in separate
departments
without regard to the consequences for the other components of the process?
a. ERP Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Silo Effect
Answer: e Difficulty: Easy Page Reference: 2
Section: The Functional Organizational Structure: The Silo Effect Practice:
3. Which system supports business processes end to end?
a. Management System
b. Accounting System
c. Enterprise System
d. Functional Structure
e. Document System
Answer: c Difficulty: Medium Page Reference: 2
Section: The Functional Organizational Structure: The Silo Effect Practice: Yes

4. Which of the following statements about business processes is true?

a. They are executed across multiple functions.
b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
e. None of the above
Answer: d Difficulty: Medium Page Reference: 4
Section: Business Processes
5. Which term represents a set of tasks or activities that produce desired outcomes?
a. Business Process
b. Trigger
c. Outcome
d. Enterprise Resource Planning
e. None of the above
Answer: a Difficulty: Easy Page Reference: 4
Section: Business Processes Practice:
6. Which term refers to all of the activities involved in buying or acquiring the materials
used
by the organization, such as raw materials needed to make products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: b Difficulty: Medium Page Reference: 5
Section: Business Processes Practice: Yes
7. Which process involves the actual creation of the products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: c Difficulty: Medium Page Reference: 5
Section: Business Processes Practice:

8. Which process uses historical data and sales forecasts to plan which materials will be
procured and produced?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: a Difficulty: Medium Page Reference: 5
Section: Business Processes Practice: Yes
9. Which process supports the design and development of products from the initial product
idea
stage through the discontinuation of the product?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management
Answer: e Difficulty: Medium Page Reference: 5
Section: Business Processes Practice:
10. Which process tracks the financial impact of process steps with the goal of meeting legal
reporting requirements?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above
Answer: c Difficulty: Medium Page Reference: 6
Section: Business Processes Practice:
11. Which process is used to plan and execute large projects such as the construction of a
new
factory or the production of complex products such as airplanes?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above
Answer: b Difficulty: Medium Page Reference: 6
Section: Business Processes Practice:

12. Which process focuses on people within an organization and includes functions such as
recruiting, hiring, training, and benefits management?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
e. None of the above
Answer: a Difficulty: Difficult Page Reference: 6
Section: Business Processes Practice:
13. What is the final step of the procurement process?
a. Invoice
b. Purchase Requisition
c. Purchase Order
d. Payment
e. None of the above
Answer: d Difficulty: Easy Page Reference: 6
Section: Business Processes: Procurement-Buy Practice:
14. What steps are involved in the accounting portion of the procurement process?
a. Receiving the materials and the invoice
b. Creating the purchase requisition and sending payment
c. Creating and sending the purchase order
d. Creating the purchase requisition and receiving the materials
e. Receiving the invoice and sending payment
Answer: e Difficulty: Difficult Page Reference: 7
Section: Business Processes: Procurement-Buy Practice: Yes
15. What is the first step of the production process?
a. Authorize Production
b. Request Production
c. Create Product
d. Receive Finished Goods
e. Issue Raw Materials
Answer: b Difficulty: Easy Page Reference: 7
Section: Business Processes: Procurement-Make Practice: Yes

16. What function does the warehouse perform in the fulfillment process?
a. Prepares and sends the shipment to the customer
b. Communicates data related to the order to other parts of the organization
c. Tracks the order
d. Notifies the customer
e. None of the above
Answer: a Difficulty: Easy Page Reference: 8
Section: Business Processes: Procurement-Make Practice: Yes

17. ___________ is concerned with matching the demand for materials in the organization
with
the supply.
a. Business Planning
b. The Silo Effect
c. Project Management
d. Material Planning
e. None of the above
Answer: d Difficulty: Medium Page Reference: 8
Section: Business Processes: Material Planning-Plan Practice:

18. Which of the following is concerned with the storage and movement of materials?
a. Business Planning
b. Silo Effect
c. Project Management
d. Material Planning
e. Inventory and warehouse management (IWM)
Answer: e Difficulty: Medium Page Reference: 9
Section: Business Processes: Inventory and Warehouse Management-Store
Practice:

19. _____________enables an organization to optimize its product development process,

from
design to market, while ensuring that it complies with industry, quality, and regulatory
standards?
a. Business Planning
b. Lifecycle Data Management
c. Project Management
d. Material Planning
e. None of the above
Answer: b Difficulty: Medium Page Reference: 10
Section: Business Processes: Lifecycle Data Management-Design Practice:

20. _____________ provides tools to manage and store documents securely and to keep
track of
the multiple versions of these documents?
a. Document Management
b. Enterprise Management
c. Project Management
d. Material Planning
e. None of the above
Answer: a Difficulty: Medium Page Reference: 10
Section: Business Processes: Lifecycle Data Management-Design Practice:

21. How does GBI Global sell its merchandise?

a. Directly to customers
b. Via a network of specialized dealers
c. Via the Internet
d. All of the above
e. None of the above

Answer: b Difficulty: Medium Page Reference: 13

Section: Global Bicycle Incorporated (GBI) Practice: Yes
22. Which of the following statements about SAP R/3 is true?
a. It supports a single function or department
b. It is an end-to-end enterprise system
c. Sharing data between departments is problematic
d. None of the above
Answer: b Difficulty: Medium Page Reference: 15
 Section: How to use this book: SAP Software and Certification Practice: Yes

Multiple Choice Questions

1. Which term relates to the technical capabilities that allow systems to connect with one
another through standardized interfaces called Web services?
a. Enterprise Resource Planning
b. Supply Chain Management
c. Architecture
d. Service-Oriented Architecture
e. None of the above
Answer: d Difficulty: Medium Page Reference: 2
Section: Enterprise Systems Practice: Yes
2. Which term refers to the technical structure of the software, how users interact with the
software, and how the software is physically managed on computer hardware?
a. Architecture
b. Supply Chain Management
c. Enterprise Resource Planning
d. Service Oriented Architecture
e. None of the above
Answer: a Difficulty: Medium Page Reference: 1
Section: Enterprise Systems Practice:
3. Which of the following is used to integrate several client-server applications and create
enterprise mash-ups, or composite applications?
a. Management System
b. Accounting System
c. Enterprise System
d. All of the above
e. Web Services
Answer: e Difficulty: Medium Page Reference: 2
Section: Enterprise Systems Practice: Yes
4. Which system connects a company’s ERP system to those of its customers?
a. Application Platform
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
e. None of the above

Answer: b Difficulty: Medium Page Reference: 4

Section: Enterprise Systems Practice:

5. Which of the following systems helps companies administer the processes of research,
design, and product management?
a. Application Platform
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
e. None of the above
Answer: d Difficulty: Medium Page Reference: 4
Section: Enterprise Systems Practice:
6. Which program is the “operating system” for an entire company’s business processes?
a. Microsoft Vista
b. Linux
c. SAP NetWeaver
d. SAP Prolific
e. None of the above
Answer: c Difficulty: Medium Page Reference: 5
Section: Application Platforms Practice:
7. The highest organizational level in SAP ERP is the
a. Vendor
b. Client
c. Material Master
d. Plant
e. None of the above
Answer: b Difficulty: Medium Page Reference: 7
Section: Data in an Enterprise System – Organizational Data Practice:
8. Which of the following is(are) used to represent the structure of an enterprise?
a. Organizational Data
b. Project Management
c. Client
d. Plant
e. Lifecycle Data Management
Answer: a Difficulty: Easy Page Reference: 6
Section: Data in an Enterprise System – Organizational Data Practice:

9. Which of the following terms refers to an organizational element that performs multiple
functions and is relevant to several processes?
a. Warehouse
b. Procurement
c. Plant
d. Fulfillment
e. Lifecycle Data Management
Answer: c Difficulty: Medium Page Reference: 7
Section: Data in an Enterprise System – Organizational Data Practice: Yes
10. How many company codes can a plant belong to?
a. One
b. Two
c. Three
d. Any Number
Answer: a Difficulty: Medium Page Reference: 8
Section: Data in an Enterprise System – Organizational Data Practice:
11. Which of the following master data is used in numerous processes?
a. Material Master
b. Plant
c. Company Code
d. Customer Master
e. Vendor Master
Answer: a Difficulty: Medium Page Reference: 8
Section: Data in an Enterprise System – Master Data Practice:

12. Materials that are created by the production process from other materials are referred to as
_____________
a. Finished Goods (FERT)
b. Semi-finished Goods (HALB)
c. Trading Goods (HAWA)
d. Raw Materials
e. None of the above
Answer: a Difficulty: Medium Page Reference: 10
Section: Data in an Enterprise System – Master Data Practice:

13. What type of materials is purchased from a vendor?

a. Trading Goods
b. Finished Goods (FERT)
c. Semi-finished Goods (HALB)
d. Material Types
e. None of the above
Answer: a Difficulty: Difficult Page Reference: 10
Section: Data in an Enterprise System – Master Data Practice:

14. Materials that are purchased from an external source (a vendor) and used in the
production process are known as ______________
a. Finished Goods (FERT)
b. Semi-finished Goods (HALB)
c. Trading Goods (HAWA)
d. Raw Materials
e. None of the above
Answer: d Difficulty: Easy Page Reference: 10
Section: Data in an Enterprise System – Master Data Practice:

15. Which of the following terms refers to materials with similar characteristics?
a. Material Master
b. Material Group
c. Transaction Data
d. Material number
e. None of the above
Answer: b Difficulty: Easy Page Reference: 11
Section: Data in an Enterprise System – Master Data Practice:

16. ____________reflect(s) the consequences of executing process steps.

a. Material Groups
b. Organizational Data
c. Transaction Data
d. Project Management
e. None of the above
Answer: c Difficulty: Medium Page Reference: 12
Section: Data in an Enterprise System – Transaction Data Practice:

17. Financial accounting (FI) documents, management accounting or controlling (CO)

documents, and material documents are referred to as
a. Transaction Documents
b. Transaction Data
c. Material Group
d. Virtual Documents
e. None of the above
Answer: d Difficulty: Difficult Page Reference: 13
Section: Data in an Enterprise System – Transaction Data Practice:

18. Which term is generally used to describe the ways that users can view and analyze data to
help them make decisions and complete their tasks?
a. Reporting
b. Evaluating
c. Characteristics
d. Period Definition
e. Online Analytic Processing (OLAP)
Answer: a Difficulty: Easy Page Reference: 14
Section: Data in an Enterprise System – Reporting Practice: Yes

19. Which of the following is(are) used to capture specified transaction data in an aggregated
and summarized form that enables users to analyze the data as needed.
a. Reporting
b. Evaluating
c. Information Structures
d. Period Definition
e. Online Analytic Processing (OLAP)
Answer: c Difficulty: Medium Page Reference: 15
Section: Data in an Enterprise System – Reporting Practice: Yes

20. Which of the following identify tasks that are scheduled to be completed in a process?
a. Online Lists
b. Parameters
c. Information Structures
d. Work Lists
e. Period definitions
Answer: d Difficulty: Medium Page Reference: 16
Section: Reporting – Work Lists Practice:
Multiple Answer Questions
Question type: Multiple Choice
1. ____________ is concerned with recording the financial impacts of business processes as they
are executed.
a. Management accounting
b. Financial accounting (Fl)
c. Controlling (CO)
d. Bank ledger accounting
e. None of the above
Answer: b
Difficulty: Medium
Section Reference: Learning Objectives
2. Which of the following is a key process in financial accounting?
a. Sales order processing
b. Accounts receivable accounting
c. Credit management
d. Income verification
e. All of the above
Answer: b
Difficulty: Easy
Section Reference: Learning Objectives
3. Which process is used to manage money owed by
customers for goods and services purchased from the company?
a. General ledger accounting
b. Accounts receivable accounting
c. Fixed asset accounting
d. Bank ledger accounting
e. All of the above
Answer: b
Difficulty: Medium
Section Reference: Learning Objectives
4. Which process is concerned with recording data associated with bank statements?
a. Bank ledger accounting
b. Fixed asset accounting
c. General ledger accounting
d. Accounts receivable accounting
e. None of the above
Answer: a

Difficulty: Easy
Section Reference: Learning Objectives
5. ____________ are internal divisions of an enterprise that are used to define areas of
responsibility or to meet the external reporting requirements of an enterprise segment.
a. Cost centers
b. Depreciation areas
c. Business areas
d. Sub-ledgers
e. None of the above
Answer: c
Difficulty: Medium
Section Reference: Organizational Data
6. Which term refers to an ordered listing of accounts that comprise a company’s general ledger?
a. General ledger
b. Balance sheet
c. Bank ledger
d. Chart of accounts (COA)
e. None of the above
Answer: d
Difficulty: Medium
Section Reference: Master Data
7. Which term represents what a company owns, such as cash, inventory of materials, and
buildings?
a. Liabilities
b. Equity
c. Assets
d. Revenues
e. None of the above
Answer: c
Difficulty: Medium
Section Reference: General Ledger Accounting
8. Which term represents what a company owes to others, including money owed to vendors and
loans from financial institutions?
a. Liabilities
b. Equity
c. Assets
d. Revenues
e. None of the above
Answer: a
Difficulty: Medium
Section Reference: General Ledger Accounting

9. Which term represents the monies a company earns by selling its products and services?
a. Liabilities
b. Assets
c. Expenses
d. Revenue
e. Equity
Answer: d
Difficulty: Medium
Section Reference: General Ledger Accounting
10. Which term represents the costs associated with creating and selling products and services?
a. Assets
b. Expenses
c. Liabilities
d. Equity
e. None of the above
Answer: b
Difficulty: Medium
Section Reference: General Ledger Accounting
11. Which element is not a part of the typical company code data in general ledger accounts?
a. Tax-related data
b. Field status groups
c. Line item display
d. Reconciliation account data
e. None of the above
Answer: e
Difficulty: Difficult
Section Reference: General Ledger Accounting
12. Which term is a general ledger account that consolidates data from a group of related
sub-ledger accounts?
a. Subsidiary ledger
b. Sub-ledger
c. Reconciliation account
d. Line item display
e. None of the above
Answer: c
Difficulty: Medium
Section Reference: Subsidiary ledgers and Reconciliation Account
13. Which of the following records the impact of a transaction step on financial accounting?
a. Financial accounting document
b. Parallel accounting document
c. Sub-ledger
d. Subsidiary ledger
e. None of the above
Answer: a
Difficulty: Medium
Section Reference: Accounting Documents
14. Which of the following is used to implement multiple ledgers and use each ledger for
different purposes?
a. Financial accounting document
b. Subsidiary ledger
c. Sub-ledger
d. Parallel Accounting
e. None of the above
Answer: d
Difficulty: Easy
Section Reference: Parallel Accounting
15. Which type of asset has a physical form?
a. Master asset
b. Tangible asset
c. Informal asset
d. Intangible asset
e. None of the above
Answer: b
Difficulty: Easy
Section Reference: Asset Accounting
16. Which type of asset has a non-physical form?
a. Master asset
b. Tangible asset
c. Informal asset
d. Intangible asset
e. None of the above
Answer: d
Difficulty: Easy
Section Reference: Asset Accounting
17. Which of the following is used to report data needed to meet legal and regulatory
requirements?
a. Assets
b. Equity
c. Tangible document
d. Financial statement
e. None of the above

Answer: d
Difficulty: Medium
Section Reference:
18. Which of the following best describes the operative chart of accounts?
a. Contains the operational accounts that are used to record the financial impact of an
organization’s day-to-day transactions
b. Used to enable companies to meet special country-specific reporting requirements
c. Contains accounts that are used by multiple companies to consolidate their financial reporting
d. Contains only accounts payable transactions
e. Contains only accounts receivable transaction
Answer: a
Difficulty: Difficult
Section Reference: Chart of accounts
19. Which of the following is not a mode of acquiring an asset for a company?
a. Acquiring internally via the production process
b. Acquire from a vendor using the purchasing process
c. Acquire from a vendor without using the purchasing process
d. Selling equipment
e. Acquiring without a vendor
Answer: d
Difficulty: Easy
Section Reference: Asset Accounting
20. All of the following are transaction types that occur during the life of an asset except
___________ .
a. Acquisition
b. Depreciation
c. Allocation
d. Retirement
Answer: c
Difficulty: Easy
Section Reference: Asset Accounting
21. Financial statements can be generated from which of the following?
a. Operative COA
b. Country-specific COA
c. Both operative and country-specific COAs
d. Neither operative nor country-specific COAs
Answer: c
Difficulty: Easy
Section Reference: Financial Statements

Multiple Choice Questions

1. Which one of the following is not a type of organizational data that is utilized in the
procurement process?
a. Client
b. Company Code
c. Storage Location
d. Purchasing Organization
e. Manufacturing Plant
Answer: e Difficulty: Easy Page Reference: 2
Section: Organizational Data Practice:
2. What is a storage location?
a. The place where raw materials are received
b. The place within a plant where materials are kept until they are needed
c. The place where materials are collected for staging and inspection
d. The place within a plant where machines are installed for production purposes
e. The place within a plant where finished goods are kept for sale
Answer: b Difficulty: Medium Page Reference: 2
Section: Storage Location Practice:
3. Which organizational element(s) control(s) the entry of accounting data in the vendor
master?
a. Purchasing organization
b. Client
c. Company Code
d. Client and Company Code
e. Client and Purchasing Organization
Answer: d Difficulty: Easy Page Reference: 3
Section: Organizational Data Practice: Yes

4. A purchasing organization is involved in all of the following operations except

a. Negotiating contracts and agreements
b. Negotiating pricing with vendors
c. Evaluating and identifying vendors
d. Determining storage locations within the plant
Answer: d Difficulty: Medium Page Reference: 4
Section: Purchasing Organization Practice:
5. Which one of the following is not a model of the purchasing organization?
a. Enterprise level
b. Company level
c. Client level
d. Plant level
e. Cross-plant
Answer: c Difficulty: Medium Page Reference: 4-6
Section: Purchasing Organization Practice:
6. Within the plant-level purchasing organization, also known as a plant-specific purchasing
Organization,
a. Each plant has its own purchasing organization
b. One purchasing organization is responsible for multiple plants
c. Only one purchasing organization for all plants
d. One purchasing organization is responsible for all company codes in the enterprise
e. Two or more purchasing organizations are responsible for each plant
Answer: a Difficulty: Difficult Page Reference: 5
Section: Plant-Level Purchasing Organization Practice:
7. A purchasing group is an individual or a group of individuals who are responsible for all of
the following except
a. Creating purchase requisitions
b. Negotiating contracts and agreements
c. Requesting quotations from vendors
d. Creating and monitoring purchase orders
e. Planning for material requirements
Answer: b Difficulty: Medium Page Reference: 6
Section: Purchasing Group Practice:
8. Which one of the following is not one of the data types that are relevant to the purchasing
process?
a. Material master
b. Vendor master
c. Sales master
d. Purchasing info records
e. Conditions
Answer: c Difficulty: Medium Page Reference: 7
Section: Master Data Practice:
9. The key data in the purchasing view of the material master are
a. The purchasing organization, the goods receipt processing time, and the delivery
tolerances
b. The purchasing group, the goods receipt processing time, and the delivery tolerances
c. The purchasing group, the invoice, and the delivery tolerances
d. The purchasing group, the material master, and the delivery tolerances
e. The price, the storage location, and the delivery date
Answer: b Difficulty: Easy Page Reference: 9
Section: Material Master Practice:
10. Data in the vendor master are grouped into which three segments?
a. General data, storage data, and purchasing data
b. General data, storage data, and inventory data
c. Storage data, accounting data, and purchasing data
d. Storage data, accounting data, and pricing data
e. General data, accounting data, and purchasing data
Answer: e Difficulty: Medium Page Reference: 9
Section: Vendor Master Practice:
11. General data in a vendor master contain all of the following except:
a. Name
b. Address
c. Communication
d. Payment terms and methods
e. Search term
Answer: d Difficulty: Easy Page Reference: 10
Section: Vendor Master Practice: Yes

12. Which of the following is an intersection or combination of material data and vendor data?
a. Condition type
b. Purchasing info record
c. Stock transfer
d. Third-party order
e. Search term
Answer: b Difficulty: Medium Page Reference: 12
Section: Purchasing Info Records Practice:
13. Which item category would you use to have your vendor ship goods directly to your
customer?
a. Consignment
b. Third-party
c. Stock transfer
d. Standard
e. Transfer posting
Answer: b Difficulty: Medium Page Reference: 13
Section: Item Categories Practice: Yes
14. Materials that are acquired to be used within the organization are referred to as
a. Stock materials
b. Transfer materials
c. Vendor materials
d. Consumable materials
e. None of the above
Answer: d Difficulty: Medium Page Reference: 14
Section: Account Determination Practice:
15. Which of the following account assignment categories is used when the company acquires a
fixed asset?
a. Cost center
b. Asset
c. Order
d. Sales order
e. Project
Answer: b Difficulty: Easy Page Reference: 15
Section: Account Determination Practice:

16. Which of the following document types is not utilized during the Purchasing process?
a. Material documents
b. Fl documents
c. CO documents
d. Picking document
e. Invoice
Answer: d Difficulty: Easy Page Reference: 17
Section: Good Movement Practice:
17. A FI document includes a header and an items section. Which of the following data are
included in the items section?
a. Document number
b. Account
c. Storage location
d. Document date
e. Document currency
Answer: b Difficulty: Medium Page Reference: 33
Section: Goods Receipt Practice: Yes
18. Which of the following statements about a plant is not true?
a. A plant can be assigned to more than one company code
b. A company code can have more than one plant
c. A plant is a key organizational element in purchasing
d. A plant can be assigned to only one company code
e. A plant must have at least one storage area
Answer: a Difficulty: Difficult Page Reference: 18
Section: Goods Movement Practice:
19. Which of the following goods movements need not involve a physical movement of
materials?
a. Goods receipt
b. Goods issue
c. Stock transfer
d. Transfer posting
e. None of the above (all involve physical movement of materials)
Answer:d Difficulty: Medium Page Reference: 19
Section: Goods Movement Practice:

20. Which element of the requirements determination process involves creating the requisition?
a. Data
b. Task
c. Trigger
d. Outcomes
e. None of the above
Answer: b Difficulty: Difficult Page Reference: 21
Section: Requirements Determination Practice:
21. A company can use which of the following to select a vendor from a list of potential
suppliers ?
a. Source list
b. Company code
c. Vendor master
d. Material master
e. None of the above
Answer: a Difficulty: Medium Page Reference: 23
Section: Source of Supply Determination Practice:
22. Which element of a purchase order includes communicating with the vendor?
a. Trigger
b. Data
c. Task
d. Outcome
e. None of the above
Answer: d Difficulty: Medium Page Reference: 25
Section: Order Processing Practice:
23. Which item is included in the header of a purchase order?
a. Order quantity
b. Vendor
c. Delivery date
d. Price
e. None of the above
Answer: b Difficulty: Medium Page Reference: 26
Section: Order Processing Practice: Yes

24. SAP can utilize which of the following media to communicate with a vendor?
a. Web services
b. EDI
c. Fax
d. Print
e. All of the above
Answer: e Difficulty: Easy Page Reference: 28
Section: Order Processing Practice:

25. Which of the following is(are) a form of data within the goods receipt step?
a. Material ordered
b. Quantity delivered
c. Verification
d. Storage location
e. All of the above
Answer: e Difficulty: Medium Page Reference: 31
Section: Goods Receipt Practice:
26. Which of the following is a form of invoice verification?
a. Three-way match
b. Quality management
c. Inspection lot
d. Warehouse management
e. None of the above
Answer: a Difficulty: Medium Page Reference: 34
Section: Invoice Verification Practice:
27. Which element of the payment step includes selecting a bank?
a. Trigger
b. Data
c. Outcome
d. Task
e. None of the above
Answer: d Difficulty: Medium Page Reference: 37
Section: Payment Processing Practice:

28. Which of the following facilitates the integration between vendor master data and financial
accounting?
a. Vendor account number
b. Reconciliation account
c. Accounts payable number
d. Material number
e. Accounts receivable number
Answer: b Difficulty: Medium Page Reference: 38
Section: Payment Processing Practice: Yes

29. Purchasing information systems are a component of which system?

a. Logistics information systems
b. Business intelligence systems
c. Financial information systems
d. Human resource information systems
Answer: a Difficulty: Medium Page Reference: 41
Section: Purchasing Information Systems Processing Practice: Yes

Question type: Multiple Choice

19. All of the following are key organizational elements in the fulfillment process except
a. Client
b. Company code
c. Sales area
d. Plant
e. Warehouse
Answer: e
Difficulty: Easy
Section Reference: Organizational Data

20. Which one of the following combinations of organizational elements is included in the
definition
of a sales area?
a. Sales organization, distribution channel, division
b. Sales organization, company code, division
c. Client, distribution channel, division
d. Client, plant, division
e. Sales organization, distribution channel, plant
Answer: a
Difficulty: Moderate

Section Reference: Organizational Data

21. Which of the following is NOT a typical characteristic of a wholesale channel?

a. It does not include sales taxes in calculating prices in the US.
b. It distributes goods directly to consumers.
c. It requires a minimum volume of purchase.
d. It offers volume discounts.
e. It may designate a specific plant or plants from which deliveries are made.
Answer: b
Difficulty: Moderate
Section Reference: Organizational Data - Distribution Channel

22. In the fulfillment process, a plant is

a. A manufacturing facility only
b. A facility from which the company provides after-sales support
c. A facility from which the company delivers only services to its customers
d. A storage area
e. A facility from which the company delivers products and services to its customers
Answer: e
Difficulty: Moderate
Section Reference: Organizational Data - Plant
23. All of the following are examples of a shipping point except
a. A rail depot
b. A loading dock
c. A storage rack
d. A mailroom
e. A designated group of employees
Answer: c
Difficulty: Moderate
Section Reference: Organizational Data - Shipping Point

24. All of the following are key organizational elements for which material master data are defined
for the fulfillment process except
a. Client
b. Distribution channel
c. Plant
d. Sales organization
e. Shipping point
Answer: e
Difficulty: Moderate
Section Reference: Master Data - Material Master

25. Material master data are grouped into views. Which one of the following combination of views
is
relevant to the fulfillment process?
a. Basic data, sales organization data, sales plant data
b. Basic data, company data, sales plant data
c. Basic data, sales organization data, client data
d. Client data, sales area data, sales plant data
e. Basic data, sales area data, warehouse data
Answer: a
Difficulty: Moderate
Section Reference: Master Data - Material Master
26. The data in the customer master are divided into the following three segments:
a. Plant data, accounting data, and sales area data
b. General data, financial data, and sales zone data
c. General data, accounting data, and shipping area data
d. Client data, accounting data, and sales zone data
e. General data, accounting data, and sales area data
Answer: e
Difficulty: Moderate
Section Reference: Master Data - Customer Master

27. Which master data do companies use to determine the prices of their products?
a. Price comparison
b. Pricing conditions
c. Selling price
d. Wholesale price
e. Tax allowances
Answer: b
Difficulty: Moderate
Section Reference: Master Data - Pricing Conditions

28. Which action triggers sales order processing in the fulfillment process?
a. Delivery of goods to the customer
b. Receipt of goods from a vendor
c. Receipt of a customer purchase order
d. Receipt of payment from customer
e. Picking goods for shipment
Answer: c
Difficulty: Moderate
Section Reference: Process

29. What is the final step in the fulfillment process?

a. Delivery of goods to the customer
b. Receipt of payment from the customer
c. Receipt of a customer purchase order
d. Receipt of goods from a vendor
e. Picking goods for shipment
Answer: b
Difficulty: Moderate
Section Reference: Process
30. Which one of the following represents the correct order of process steps for the fulfillment
process?
a. Sales order processing , pre-sales activity, inventory sourcing, shipping, billing, payment
b. Sales order processing, pre-sales activity, inventory sourcing, billing, billing, payment
c. Pre-sales activity, payment, sales order processing, inventory sourcing, shipping, billing
d. Pre-sales activity, sales order processing, shipping, billing, inventory sourcing, payment
e. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment
Answer: e
Difficulty: Difficult
Section Reference: Process
31. Which of the following types of data is NOT included in a quotation?
a. Material master
b. Customer-material info records
c. Customer master
d. Vendor master
e. Pricing conditions
Answer: d
Difficulty: Difficult
Section Reference: Process - Pre-sales Activity
32. Which of the following types of data is NOT included in a billing document?
a. Data from the customer master
b. Data from the sales order
c. Data from the delivery document
d. Organizational data
e. Pricing conditions
Answer: e
Difficulty: Difficult
Section Reference: Process - Billing
33. The shipping step concludes with _________
a. Goods issue
b. Picking
c. Packing
d. Goods receipt
e. Goods delivery

Answer: a
Difficulty: Difficult
Section Reference: Process - Shipping
34. Which of the following organizational levels is NOT relevant to the fulfillment process?
a. Purchasing organization
b. Shipping point
c. Storage location
d. Sales area
e. Plant
Answer: a
Difficulty: Moderate
Section Reference: Organizational Data

35. Which of the following organizational levels is associated with a company's product line?
a. Sales organization
b. Sales area
c. Distribution channel
d. Sales group
e. Division
Answer: e
Difficulty: Moderate
Section Reference: Organizational Data - Division

36. Which of the following organizational levels is associated with the method used to distribute
materials to a customer?
a. Sales organization
b. Sales area
c. Distribution channel
d. Sales group
e. Division
Answer: c
Difficulty: Easy
Section Reference: Organizational Data - Distribution Channel
37. Output conditions include all of the following types of data except
a. Output type
b. Transmission medium
c. Transmission time
d. Output mode
Answer: d
Difficulty: Moderate
Section Reference: Master Data - Output Conditions

38. Which of the following statements regarding customer master data is NOT true?
a. They contain data that are needed to make postings in FI.
b. They are valid for a specific sales area.
c. They include data that are stored at the client level.
d. They include data that are needed to make postings in CO.
Answer: d
Difficulty: Difficult
Section Reference: Master Data - Customer Master
39. Which of the following statements regarding the fulfillment process is NOT true?
a. One delivery document can be created from multiple sales order documents.
b. An accounting document is created when a goods issue is posted.
c. A sales order must be created with reference to a quotation.
d. A quotation can generate multiple sales orders.
Answer: c
Difficulty: Difficult
Section Reference: Process - Shipping, Process - Sales Order processing
40. Which of the following is NOT a key step in the fulfillment process?
a. Sales order processing
b. Inventory sourcing
c. Shipping
d. Invoice verification
e. Pre-sales activity
Answer: d
Difficulty: Difficult
Section Reference: Process - Pre-sales Activity, Process - Shipping, Process - Sales Order
processing
41. Pre-sales activity includes all of the following except
a. Customer inquiries
b. Quotations
c. Mailing campaigns
d. Customer purchase orders
e. Tracking customer contacts
Answer: d
Difficulty: Difficult
Section Reference: Process - Pre-sales Activity
42. What document is NOT created during the billing step of the fulfillment process if profitability
analysis is active?
a. An invoice
b. An FI document
c. A material document
d. A CO document

Answer: c
Difficulty: Moderate
Section Reference: Process - Billing
43. Which of the following is not taken into consideration when determining a customer's credit
exposure?
a. open orders
b. scheduled deliveries
c. open invoices
d. current purchase orders
Answer: d
Difficulty: Moderate
Section Reference: Credit Management Process

44. The fulfillment process is integrated with all of the following processes except
a. Procurement
b. Inventory and warehouse management
c. Asset management
d. Material planning
Answer: c
Difficulty: Moderate
Section Reference: Integration with Other Processes
45. Which reporting options does SAP ERP system support?
a. Online lists
b. Work lists
c. Analytics
d. All of the above
Answer: d
Difficulty: Easy
Section Reference: Reporting