DX IM_ WINDOWS_Agent

Installation

Version: 1.0 of 2019/06/17

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Document Approbation Cycle

Approbation of version 1.0

Verification Person or entity YY/MM/DD

Approbation

Content

Approbation of version 1.1

Verification Person or entity YY/MM/DD

Approbation

Content

Approbation of version 1.2

Verification Person or entity YY/MM/DD

Approbation

Content

Approbation of version 1.3

Verification Person or entity YY/MM/DD

Approbation

Content

Approbation of version 1.4

Verification Person or entity YY/MM/DD

Approbation

Content

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 2/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Summary

Date 18/02/2019

Name(*) Pascal ALVAREZ

Phone(*) +33 5 59 83 65 31
Software Integration
Responsible Email(*) [email protected]
(RIA)
Branch(*) GS

Department TGS/TGITS/ITF/TFT

Name

Drafter Phone

Email

Manufacturer(*) Broadcom
Application Information

Name(*) DX IM ( CA UIM )

Version(*) 9.0.2

☐FR

Application Language(*) ☒EN ☐ML

☐ES

Server fault and performance

Functional Description(*)
Monitoring tool

Integrator Name HCL , Phani Lingamallu <[email protected]>

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 3/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

1- APPLICATION INFORMATION

Application general information

Request object(*) ☐ Manual installation

☒ Packaging
Advertisement comment: Installation of DXIM Windows
Robot
Complexity information: standard
☐ SSO (Fill template TIA-LIV-2009-12-09-v1 1-SSO Integration
Sheet)

Application for VISION ☐Yes ☒No

Core master ? (*)

Editor deployment ☐Yes ☒No

recommendation (*)
If Yes, give the list of editor recommendations :
For information, is your application guaranteed by your editor to
work on :
☐ Vista-32bits ☒ Windows-64bits
☒ Windows-32bits

(*)
Test environment On what environment do you want to test this application:
☐ Vista-32bits ☐ Vista-64bits ☐ Windows7-64bits

☒ Windows Server 2008 – 32 bits

☒ Windows Server 2008 – 64 bits
☒ Windows Server 2008R2 – 64 bits
☒ Windows Server 2012 – 64 bits
☒ Windows Server 2012R2– 64 bits
☒ Windows Server 2016 – 64 bits

Installation type (one ☐ (LC) : application installed on workstation (with Enterprise

choice) (*) Network Link )
☒ (CL) : application client part installed on workstation
☐ (SK) : shortcut of the application only installed on workstation
☐ (FS) : application installed on a file server
Other choices

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 4/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

☐ (SA) : application installed on standalone workstation

(no link with Enterprise Network Link )
☐ (AS) : application installed on an application server
☐ (WI) : web interface
☐ (UP) : upgrade of the application
☐ (LI) : license installation
☐ (XL) : application installed on Citrix Server
☐ (XC) : application client part installed on Citrix server
☐ (NI) : No installation, No package (used to make
references to several applications / packages)

SSO Script associated at ☐Yes ☒No

this application (*)
If Yes, precise if the SSO script has to be modified.
☐Yes ☒No

Copy sources on local ☐ No ☒ Yes

computer(*)
If Yes
1. Installer should be copied and unzip at destination before
execute it. If this can be handled at SCCM level then can be
exclude this step.
2. nms-robot-vars.cfg this file provides the configuration
information to installer. ( This cfg file will be different for
each location and Hub)

Specify the branch, entity, country, sites that are targeted for the
Application Distribution
deployment.
information(*)
Branch RIA Name Site Nb of
users
GS ALL /
EP ALL
M&S ALL
GP ALL
RC ALL

If specific parameters exist for each branch, entity or site, see

paragraph “External variables”

If it is a common application (used at least by two

branches), please contact branches correspondents to validate
your specification sheet

Application previous versions information

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 5/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Migration information List of previous versions that must be removed from the
from previous versions machine when installing this one
- N/A
- Optional: (For N-1 and/or N-2 maximum)
- N/A

Instruction to migrate previous versions

Obsolescence List of previous versions on which the administrative process of

obsolescence (CMDB, SCCM, ...) must be applied
Mandatory: ( For at least N-3, N-1 and N-2 possible)
- N/A

Optional: (For N-1 and/or N-2 maximum)

- N/A

Cohabitations List of previous versions of the application (or list of specific

applications) that must cohabitate with this one
N/A

Incompatibilities List of applications that have known incompatibilities with this

application
N/A

License information

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 6/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Implementation mode (*) ☐ Limited with Serial Number

☐ Limited without Serial Number
☒ Unlimited
☐ Physical (Dongle)

☐ License server
Branch Name or address of the server
GS
EP
M&S
GP
RC

Other modes:
☒ Workstations Dependant (dependant on the computer
name, MAC address ...)
☐ Installation Dependant (serial to be entered at each
installation)
☐ Usage\User Dependant (serial to be entered at first
use)
☐ Shared License File

Pilot scope

The list of workstations targeted for the pilot must be given by the RIA (and correspondent
branches in case of common application) to the Local Distribution Team as soon as the application
is UAT Passed.

Dependencies
INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 7/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Infrastructure and Windows server OS as described.

hardware Prerequisites Port 48000 should be selected first port.
Production IP of servers should be selected.
Disk Space = 30- 50 MB ,Non OS drive = D: preferred
CPU = 1-2 %
Memory = 5-10 MB

Software Prerequisites List of software prerequisites : list of applications that must be

installed before this one
NA

List of applications that must be installed after this

one
NA

Functional Dependencies List of applications which have functional dependencies with this
one.
NA
Firewall configuration Firewall rules which must be deployed on workstations where
the application will be installed
1. Port Range 48000-48050 Should be open Bi-direction

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 8/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

2- INSTALLATION PROCEDURE

Approximated time for the application 3 minutes.

installation:

Installation information (*)

Installation step Choice

1. Download DX IM windows Robot (7.96) installer

(nimbus_robot-7.96) from CA portal.
http://nmscdn.nimsoft.com/CA_UIM_9.02_GA/Other/ni
mbus_robot-7.96.exe

2. Double click and run installer

3. Wait for the dialog to appear and click the
Next button.

4. The License Agreement dialog appears.

Read the License agreement carefully and
click yes to continue if you accept the
terms, otherwise click No to exit the setup.

5. Choose destination folder for Nimsoft Robot

Installation

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 9/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

6. The Setup Type dialog appears. It shows two

options : Cloud installation and Normal
installation.
Select the Normal installation option. Click
Next.

For Cloud installation, a hub on a cloud

instance is assumed. If a hub external to the
cloud is used, the robot must be configured
with robotip_alias = <external IP of cloud
instance> after the cloud instance is created.

7. If more than one domain exists, the next

dialog asks you to select which Domain you
want the Robot to be part of, here please
select “Choose to connect to the network
interface through IP address” and enter
HUB’s IP. Click next

Note: Selecting the option Choose to connect to

the network interface through IP address,
you may select to attach the robot to a
specific Hub.

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 10/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

8. Now the installer will ask to enter HUB IP,

enter the HUB IP and click on next.

9. The Local IP address dialog appears where you

will then be asked to specify the IP address of
the hub computer you are installing on. Select
your server IP address. Click Next.

Note: The Local IP Address dialog will only be

shown when the computer has multiple
network interfaces.

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 11/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

10. Options screen appears. In the First probe

port you can specify the first port to be
used to start probes. Leave this field blank
to generate port numbers randomly. Click
next.

Enter 48000 as first probe port and don’t select

Passive mode.

11. Next dialog displays the settings selected in

the installation process. Click Next button to
start copying files.

12. A window appears, showing you the

installation progress. Wait until the
following dialog. Appears, confirming that
the installation progress is finished.
Click the Finish button to exit setup.

Verify the Nimsoft robot watcher service status, it

should be running.

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 12/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Additional customizations information

For Manual
installation only

Security settings This section will inventory all the security settings that change the standard security
changes environment
▪ Files and folders security settings changes

▪ Registry security settings changes

DFS Configuration
☒ N/A : only if no application data is required by the application.

Shortcuts description
No shortcut

User customizations information

N/A

External Variables

List of application parameters that must be externalized according to the application

deployment target.
N/A

List of files that must be externalized according to the application deployment target

N/A

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 13/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

3- VALIDATION PROCEDURE

Complete procedure(*)
1.Check of services.

To validate the procedure, please check on the server that the service “Nimsoft Robot Watcher"
is started

2.Check “D:\Program Files (x86)\Nimsoft\Robot\Robot.cfg” file for correct entry of Hub name and Hub
IP.
:

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 14/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Quick validation(*)

Check that "Nimsoft Robot Watcher" service is Started for the proper functioning of the agent.

2- UNINSTALL INFORMATION

The package has to process the de-installation of the Application. Describe here everything
that needs to be persistent and / or removed when uninstalling the application

● Go to Control Panel.

● Go to Programs and then Programs and Features. Select ‘NimBUS Robot’ and uninstall it. Refer
screenshot below:

Following dialog box appears. Click on ‘Next’. Screenshots attached below for
reference:
INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 15/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Click
Next

Select Remove and click Next.

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 16/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

Click Next

● Check ‘Don’t display the message again’. Click ‘Yes’.

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 17/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

● Click ‘Finish’.
● This removes all the Nimsoft components from the Windows machine.

List of files, folders and registry keys that

must be erased upon the application
removal:

List of files, folders and registry keys that

must not be erased upon the application
removal:

For Manual installation only

3- COMMENTS

4- Remediation

N/A

5- Packaging Directives

⮚ This application is onlyServer and onlyX64.

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 18/19
 Version: 2.4 of 2013/06/17
Status: Frozen Category

INTERNAL DIFFUSION THIS DOCUMENT BELONGS TO TOTAL DON’T COMMUNICATE OR COPY WITHOUT ITS AGREEMENT 19/19