AI Week1
AI Week1
▪ https://www.cnbc.com/2023/08/22/ibm-ceo-says-ai-will-impact-white-collar-jobs-first.html
• Predictive maintenance: Rather than waiting until a piece of equipment breaks down,
companies can use predictive maintenance to project when maintenance will be needed,
thereby preventing downtime and reducing operating costs. For example, AI practitioners
can layer in data from new inputs, like audio and image data, which can add nuance to a
neural network’s analysis.
• Logistics optimization: Using AI to optimize logistics can reduce costs through real-time
forecasts. For example, AI can optimize routing of delivery traffic, improving fuel efficiency
and reducing delivery times.
• Customer service: AI techniques in call centers can enable a more seamless experience
for customers. The technology goes beyond understanding a caller’s words: deep-learning
analysis of audio can assess a customer’s tone. If a caller is getting upset, the system can
reroute to a human operator or manager.
GENERATIVE AI: IS AN AI MODEL THAT GENERATES CONTENT IN RESPONSE TO A
PROMPT. IT’S CLEAR THAT GENERATIVE-AI TOOLS LIKE CHATGPT HAVE THE POTENTIAL
TO CHANGE HOW A RANGE OF JOBS ARE PERFORMED.
works, and the narrative flows. ~Starry-eyed fans posted examples of the
chatbot producing computer code,
college-level essays, poems, and even
halfway-decent jokes
GENERATIVE AI ~ WHAT IS IT GOOD FOR? BY THE ECONOMIST
▪ Generative AI ~
❖Goes through piles of unsupervised data and generate good
output with labels
❖Is very good at standardized tests
❖Is good at writing code ~ you get to know what is wrong with the
code very quickly
BUSINESS USE CASES FOR GENERATIVE AI?
▪ What are some specific business use cases for generative AI?
• Marketing and sales: Generative AI can craft personalized marketing, social-media, and
technical-sales content, including text, images, and video.
• Operations: AI models can generate task lists for efficient execution of a specific activity.
• IT/engineering: Generative AI can write, document, and review code.
• Risk and legal: AI models can answer complex questions, based on vast amounts of legal
documentation, and draft and review annual reports.
• R&D: Generative AI can help accelerate drug discovery through better understanding of
diseases and discovery of chemical structures.
RISKS OF GENERATIVE AI AND
POSSIBLE SOLUTIONS
▪ Generative-AI models will confidently produce inaccurate,
plagiarized, or biased results, without any indication that
its outputs may be problematic.
▪ The outputs AI models produce may often sound extremely
convincing. This is by design
▪ The output even be manipulated to enable unethical or
criminal activity. For example, ChatGPT won’t give you
instructions on how to hotwire a car, but if you tell it you
need to hotwire a car to save a child, the algorithm will
instantly comply.
▪ It is not easy to understand the process behind it ~ it is like a
black box
▪ The models are not good at generating new facts like
journalists need new information, researchers need new
ideas