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Software Requirements Specification

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45 views4 pages

Software Requirements Specification

cfase

Uploaded by

dilkhush4kr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Software Requirements Specification (SRS) for Online Shopping Management System

Introduction

Purpose

The purpose of this SRS document is to provide a comprehensive description of the Online
Shopping Management System (OSMS). This document will outline the system’s functional and
non-functional requirements, and it will serve as a guideline for the development and validation
of the system.

Scope

The Online Shopping Management System will provide a platform for users to browse products,
place orders, manage their accounts, and perform transactions online. The system will support
various roles, including customers, administrators, and support staff, and will offer features for
product management, order processing, and customer support.

Overview

This SRS document is organized into several sections, including functional requirements, non-
functional requirements, and system features. Each section provides detailed descriptions
necessary for the development and validation of the OSMS.

User Classes and Characteristics

 Customers: End-users who browse products, make purchases, and manage their
accounts. They require an intuitive interface and easy navigation.
 Administrators: Users responsible for managing the system, including product listings,
order processing, and user management. They need access to comprehensive
management tools.
 Support Staff: Users who assist customers with inquiries and issues. They require tools
for managing customer interactions and support tickets.

User Documentation

 User Manual: Instructions for users on how to use the system.


 Admin Guide: Documentation for administrators on managing the system.
 Helpdesk Support: Information for contacting support and troubleshooting common
issues.

1.Functional Requirements

I. User Registration and Authentication

 Users must be able to register with an email and password.


 The system must support password recovery and account verification via email.
 Users must log in to access personalized features and make purchases.

II. Product Management

 Administrators must be able to add, update, and delete product listings.


 Products must have attributes such as name, description, price, and category.
 Users must be able to view product details and images.

III. Shopping Cart and Checkout

 Users must be able to add items to a shopping cart and view cart contents.
 The system must calculate totals, including taxes and shipping.
 Users must be able to proceed to checkout and select payment methods.

IV. Order Processing

 The system must generate order confirmations and send them via email.
 Users must be able to track order status and view order history.
 Administrators must be able to update order status and manage returns.

V. Payment Processing

 The system must integrate with payment gateways for secure transactions.
 Payment information must be encrypted and securely transmitted.

VI. Customer Support

 Users must be able to contact support via email or live chat.


 Support staff must be able to manage and respond to support tickets.

2.Non-Functional Requirements

I. Performance

 The system should handle up to 10,000 simultaneous users.


 Response times for page loads should be under 2 seconds.

II. Security

 The system must use HTTPS for all communications.


 User passwords must be stored using strong hashing algorithms.

III. Usability

 The user interface must be intuitive and easy to navigate.


 The system must support accessibility standards (e.g., WCAG).

IV. Reliability

 The system should have 99.9% uptime.


 Regular backups must be performed to prevent data loss.

V. Maintainability

 The system code must be modular and well-documented.


 Updates and patches must be applied without major disruptions.

3. External Interface Requirements

I. User Interfaces

 The system must have a responsive web interface compatible with various devices
(desktop, tablet, mobile).
 User interactions must be designed for ease of use and accessibility.

II. Hardware Interfaces

 The system will run on standard web server hardware.


 No specific hardware interfaces are required beyond standard server infrastructure.

III. Software Interfaces

 Integration with third-party payment gateways (e.g., PayPal, Stripe).


 Integration with email services for sending notifications and confirmations.

IV. Communications Interfaces

 The system must support standard web protocols (HTTP/HTTPS).


 The system must use secure protocols for data transmission.

4. Other Requirements

I. Data Requirements

 User data must be stored securely and comply with data protection regulations.
 Product and order data must be backed up regularly.

II. Legal and Regulatory Requirements

 The system must comply with applicable laws and regulations, including data protection
and e-commerce regulations.

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