Network & Systems Administrator - Challenge Question
Network & Systems Administrator - Challenge Question
Question 1A
Your co-worker Shane wants to access an Ubuntu server on Amazon Web Service. You notice he uses
Windows at home. He asks you if you can help him access this machine. He tells you he has no
experience doing this.
What would be the steps you would take to guide him?
Question 1B
Nick, your co-worker seems to be having issues with his home network on his laptop running Windows.
You notice on virtual meetings he is freezing up on video calls and dropping in and out of the meeting.
Assuming you have access to his computer, how would you go about resolving this issue?
List your assumptions and troubleshooting steps.
Linux (Ubuntu preferable)
Question 2A
Your co-worker Mina is having issues with accessing a web application externally. The URL is
http://whyisthisnotworking.kepler.space:8080. She mentions that it was working previously.
Assuming you have access to this Linux server hosting this URL.
You know nothing about this server, what are the steps you would take to resolve this issue?
Question 2B
Like an event of Rogers large network outage. What design of the network would you incorporate to
mitigate an event where an ISP is completely down?
List your assumption of the network.
Question 3A
You start off noticing partial outages of your network in your office. For the few 10 minutes only some
computers and systems have access to the network. 20 minutes later everything is down. This is a small
business with all the IT essentials in their environment (Firewall, switches, small rack with servers etc.).
What is your assumption of the problem?
In this situation how would you diagnose the issue?
Kepler Communications Inc.
196 Spadina Avenue, 4th Floor
Toronto ON
Canada
M5T 2C2
Question 3B
You are tasked to improve the quality of the office network. The main issue employees are having is the
quality of calls and video calls are poor quality. Everyone in the office has these issues so it is not limited
to one individual.
What can you do to improve the quality of the office network?
Question 3C
The office internet loses connection to the internet 3 or 4 times throughout the day. You are tasked to
investigate this issue to improve the situation.
Walk through what your steps are in solving this issue.
How would you resolve this issue from happening in the future?