Strategic Sourcing Procurement Manager in Raleigh Durham RTP NC Resume Genevia Liu

GENEVIA LIU
Raleigh, NC 27615 [email protected] 919-847-0491 (H) 919-896-5998 (C)
GLOBAL STRATEGIC SOURCING AND PROCUREMENT PROFESSIONAL

STRATEGIC PLANNING SUPPLIER RELATIONSHIP MANGEMENT PROCESS IMPROVEMENT
Innovative, results-focused Sourcing and Procurement Professional with 15+ years of successful experience in a variety of industries. Skilled at building strong business partner relationships and working collaboratively to identify emerging opportunities. Proven record of success applying strategic sourcing methodology and contract/supplier management strategies to maximize results. Competencies include:
Strategic/Tactical Planning Performance Tracking Market and Financial Analysis Supply Chain Operations
Commodity/Category Management Process Improvement Negotiations Staff Development
Strategic Partnerships Project Management Enterprise Agreements Change Management
PROFESSIONAL EXPERIENCE
NETAPP, MORRISVILLE, NC Sr. Sourcing Manager Contract Position 2011 -PRESENT
Led global strategic sourcing and vendor management for NetApp Global Service Logistics and NetApp Professional Services. Responsible for a portfolio in excess of $300M including Third Party Logistics (3PL) and Third Party Test / Repair partners (3PR), transportation carriers, freight payment and freight audit services, and third party technical support partners. Led global RFP and negotiations for transportation carriers resulting in supplier consolidation and updated terms and conditions. Renegotiated FedEx, Expeditors, DHL, and UPS agreements with 12 % cost savings. Renegotiated freight payment service agreement to include EMEA and APAC and established performance measures to track and monitor performance with 15% cost savings. Transition and integration of test and repair network for recent acquisitions into NetApp model with resource and cost savings of $2.5M annually. SAS INSTITUTE, CARY, NC Strategic Sourcing & Procurement Manager, IT 2006-2010
Led the worldwide strategic sourcing and procurement operations for IT and telecommunications related commodities including hardware, software and services for this leader in business analytics software. Managed a staff of 8 procurement/sourcing professionals. Applied strategic sourcing methodology and contract management processes which resulted in acceleration of cost savings from less than 2% of managed spend to 6% in 2007, 7.5% in 2008, 8% in 2009, and 15.1% YTD in 2010. Formed commodity based software, hardware, telecommunications and ASP teams to develop cohesive global strategies resulting in enterprise wide supply agreements with substantial savings Microsoft ($4.1M), VMWare ($2.8M), AT&T ($2.6M), and Dell ($3.0M). Worked with Finance to develop a financial impact analysis model providing an integrated business justification/total cost analysis for each major business case reducing the decision making/approval cycle time for large expenditures by 10 business days. Improved supplier performance by developing and implementing a Supplier Relationship Management framework and applying service level agreements and performance tracking to achieve efficiencies, and reducing billing errors by $2M annually.
Genevia Liu
Page 2
Implemented a web-based software catalog with integration to Oracle ERP to streamline the software purchasing, invoicing and payment process resulting in reduction in 85% of purchase orders requiring manual intervention.
HILL ROM, Cary, NC Supply Chain Manager
2003-2006
Led Supply Chain Operations for the IT Solutions division of this leading medical device manufacturer of patient beds and hospital information technology solutions. Responsible for demand planning, procurement, and warehousing operations functions as well as responding to regular FDA, quality system, and SOCS compliance audits. Improved monthly on time shipments to customers from 60% to 95% by integrating information from the sales funnel with historical trending to ensure that customer orders ship complete by promise date. Consolidated contract manufacturers resulting in a 22% reduction in manufacturing/material costs. Led implementation of JD Edwards purchasing and inventory management modules for the IT Solutions group. Established an early training program, transition plan, and contingency measures achieving no unplanned downtown in operations or shipment delays to customers. Worked with engineering and product development to reduce the number of qualifications for components and software by 30% and reduce manufacturing cycle time by 10 business days. PRICEWATERHOUSECOOPERS, Morrisville, NC 2000 2003 Sr. Manager, Global Strategic Sourcing Led a global strategic sourcing and commodity management team for PricewaterhouseCoopers (PwC) client Nortel Networks. Responsible for a global portfolio in excess of $600M including temporary labor, recruitment services, employee training, and benefits. Led global RFP for temporary labor and recruiting services reducing supplier base by 50%+ and achieving a cost reduction of $7M, Utilized Full Value Sourcing methodology to lead sourcing projects, RFPs, and negotiations for business applications support services, offshore engineering services, software development, and recruiting services capturing $35M in cost savings. Developed and implemented supplier performance monitoring and auditing for contract compliance. Recovered over $700K in pricing discrepancies. Facilitated a cross functional global commodity team focused on labor and consulting services to increase contract compliance to 90%+. NORTEL NETWORKS, Morrisville, North Carolina Contracts Manager, Supply Management 1995-2000
Sourcing and contracts management for expense and services requirements for Nortel Networks in North America with category spend in excess of $600M. Portfolio included offshore software development, IS/IT services, travel, product installation, field services, temporary labor, training, and HR services. Led RFP/major sourcing projects in product testing services, field installation services, temporary labor, and software development services in North America. Realized Year 2000 savings of $14M. Participated in the outsourcing of $1B in Nortel Networks internal business processes to PricewaterhouseCoopers including Employee Learning, Employee Services, Acquisition Services, and HR Systems Support to PWC with operational savings of $200M annually. Outsourced North American IS call centers and business applications support. Cost savings $2.5M.
Genevia Liu ALARIS MEDICAL, Creedmoor, North Carolina Senior Buyer, Materials Management
Page 3 1992-1995
Purchased production materials, automation equipment, and tooling to support FDA approved medical device manufacturing facilities producing (IV) medication delivery/infusion therapy devices and needlefree disposables. SCHINDLER ELEVATOR CORPORATION, Clinton, North Carolina Lead Purchasing Agent, Materials Management 1990-1991
Responsible for purchasing and materials planning for the start up of a new escalator manufacturing facility. Production materials included steel, aluminum extrusion, castings, electrical wiring, and subcontract work. Established purchasing procedures, vendor certification program, and JIT/Kanban program. Developed and implemented purchasing procedures for ISO 9002 certification. EXXON COMPANY USA, Houston Texas Buyer, Purchasing and National Agreements 1986-1990
Responsibilities included purchasing of motorized equipment, computer hardware and software, MRO, chemicals, scientific instruments, and lab and safety supplies for US Refinery Operations.
EDUCATION
MBA, University of Houston, Houston, Texas BA, Economics, Pitzer College, Claremont, California

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GENEVIA LIU

Raleigh, NC 27615 [email protected] 919-847-0491 (H) 919-896-5998 (C)

GLOBAL STRATEGIC SOURCING AND PROCUREMENT PROFESSIONAL

Commodity/Category Management Process Improvement Negotiations Staff Development

Strategic Partnerships Project Management Enterprise Agreements Change Management

HILL ROM, Cary, NC Supply Chain Manager

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