Service Guide: Aspire A314-31 / A114-31 / A314-32 / A114-32
Service Guide: Aspire A314-31 / A114-31 / A314-32 / A114-32
Service Guide: Aspire A314-31 / A114-31 / A314-32 / A114-32
SERVICE GUIDE
Revision History
Refer to the table below for the updates made to this service guide.
01-15-2018 V 1.00
Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.The information in this guide is subject to
change without notice.
Copyright
Copyright © 2018 by Acer Incorporated. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties of merchantability or
fitness for any particular purpose. The software described in this manual is sold or
licensed “as is”. Should the programs prove defective following their purchase, the
buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all
necessary servicing, repair, and any incidental or consequential damages resulting from
any defect in the software.
ii
Conventions
The following conventions are used in this manual:
! WARNING:
Indicates a potential for personal injury.
! CAUTION:
Indicates a potential loss of data or damage to equipment.
+ IMPORTANT:
Indicates information that is important to know for the proper
completion of a procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names
are shown in italics.
Example:
Example:
iii
General Information 0
This service guide provides all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance
product competitiveness, the regional office may have decided to extend the
functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
These localized features are not covered in this generic service guide. In such cases,
contact the regional offices or the responsible personnel/channel to provide further
technical details.
When ordering FRU parts: Check the most up-to-date information available on the
Website. If, for whatever reason, a part number change is made, it may not be noted in
this printed service guide.
Acer-authorized Service Providers: The Acer office may have a different part number
code than those given in the FRU list in this service guide. A list must be provided by the
regional Acer office to order FRU parts for repair and service of customer machines.
iv
CHAPTER 1
Hardware Specifications
v
Solid State Drive (SSD) (for Aspire A314-31 only). . . . . . . . . 1-32
Embedded MultiMedia Card (eMMC) . . . . . . . . . . . . . . . . . . 1-32
DVD Super-Multi Drive (not available in this model). . . . . . 1-33
LCD 14.0” FHD (non-touch) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
LCD 14.0” HD (non-touch) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
LCD Inverter (N/A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Graphics Controller (UMA) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Graphics Controller (Discrete) (Not available in this model) 1-37
Display Supported Resolution (LCD Supported Resolution) 1-37
Display Supported Resolution (GPU Supported Resolution) 1-37
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Wireless + Bluetooth Module (ac/a/b/g/n) . . . . . . . . . . . . . . 1-38
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
HD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . 1-41
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . 1-42
Memory Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
Aspire A314-32/A114-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Input and Output (I/O) Ports . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
Windows Store Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
Windows Desktop Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-51
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-58
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-59
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-61
vi
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-62
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-64
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-65
Computer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-65
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-66
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-66
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-67
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-67
CPU Fan True Value Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-68
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-68
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-68
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-69
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-69
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-69
45W AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-70
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-71
Hard Disk Drive (Toshiba) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-71
Hard Disk Drive (WD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-72
Solid State Drive (SSD) (for Aspire A314-32 only). . . . . . . . . 1-72
Embedded MultiMedia Card (eMMC) . . . . . . . . . . . . . . . . . . 1-73
DVD Super-Multi Drive (not available in this model). . . . . . 1-73
LCD 14.0” FHD (non-glare) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-74
LCD 14.0” HD (non-glare) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-75
LCD 14.0” HD (glare) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-76
Graphics Controller (UMA) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-77
Graphics Controller (Discrete) (Not available in this model) 1-77
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-78
Wireless + Bluetooth Module (ac/a/b/g/n) . . . . . . . . . . . . . . 1-78
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-78
HD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-79
3G Card (N/A in this model) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-79
VRAM (N/A in this model) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-79
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . 1-80
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1-81
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-81
System I/O Address Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-81
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . 1-83
Memory Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-84
CHAPTER 2
System Utilities
vii
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Aspire A314-32/A114-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-48
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-49
BIOS Flash in Windows Environment . . . . . . . . . . . . . . . . . . 2-50
BIOS Flash in Shell Environment . . . . . . . . . . . . . . . . . . . . . . 2-54
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-56
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-56
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-72
CHAPTER 3
Machine Maintenance Procedures
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Aspire A314-31/A114-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . 3-8
Memory Door Removal (Aspire A314-31 only) . . . . . . . . . . . 3-10
Hard Drive Door Removal (Aspire A314-31 only) . . . . . . . . . 3-11
HDD (Hard Disk Drive) Module Removal (Aspire A314-31 only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Base Cover Removal (Aspire A314-31 only) . . . . . . . . . . . . . 3-15
Base Cover Removal (Aspire A114-31 only) . . . . . . . . . . . . . 3-17
viii
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
WLAN (Wireless Local Area Network) Module Removal . . . 3-20
SSD (Solid State Drive) Module Removal (Aspire A314-31 only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
IO Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Fan Removal (Aspire A314-31 only) . . . . . . . . . . . . . . . . . . . 3-26
Heatsink Removal (Aspire A314-31 only) . . . . . . . . . . . . . . . 3-28
Heatsink Removal (Aspire A114-31 only) . . . . . . . . . . . . . . . 3-29
Touchpad Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
LCD Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
RTC Battery Removal (Aspire A314-31 only). . . . . . . . . . . . . 3-36
RTC Battery Removal (Aspire A114-31 only). . . . . . . . . . . . . 3-37
Mainboard Removal (Aspire A314-31 only) . . . . . . . . . . . . . 3-38
Mainboard Removal (Aspire A114-31 only) . . . . . . . . . . . . . 3-41
Top Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-45
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . 3-45
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
eDP and Camera Cable Removal . . . . . . . . . . . . . . . . . . . . . . 3-53
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
LCD Module Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the WLAN Antenna. . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the eDP and Camera Cable. . . . . . . . . . . . . . . . . . 3-59
Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . 3-66
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Replacing the Top Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Replacing the Mainboard (Aspire A114-31 only) . . . . . . . . . 3-69
Replacing the Mainboard (Aspire A314-31 only) . . . . . . . . . 3-71
Replacing the RTC Battery (Aspire A114-31 only) . . . . . . . . 3-73
Replacing the RTC Battery (Aspire A314-31 only) . . . . . . . . 3-74
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . 3-77
Replacing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . 3-78
ix
Replacing the Heatsink (Aspire A114-31 only) . . . . . . . . . . . 3-81
Replacing the Heatsink (Aspire A314-31 only) . . . . . . . . . . . 3-82
Replacing the Fan (Aspire A314-31 only) . . . . . . . . . . . . . . . 3-83
Replacing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
Replacing the DC-in Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
Replacing the SSD (Solid State Drive) Module (Aspire A314-31 on-
ly). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-86
Replacing the WLAN (Wireless Local Area Network) Module3-87
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . 3-88
Replacing the Base Cover (Aspire A114-31 only) . . . . . . . . . 3-89
Replacing the Base Cover (Aspire A314-31 only) . . . . . . . . . 3-91
Replacing the HDD (Hard Disk Drive) Module (Aspire A314-31 on-
ly). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93
Replacing the HDD Door (Aspire A314-31 only). . . . . . . . . . 3-95
Replacing the Memory Door (Aspire A314-31 only) . . . . . . 3-96
Aspire A314-32/A114-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-97
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-97
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . 3-99
Memory Door Removal (Aspire A314-32 only) . . . . . . . . . . . 3-101
Memory Module Removal (Aspire A314-32 only) . . . . . . . . 3-102
Hard Drive Door Removal (Aspire A314-32 only) . . . . . . . . . 3-104
HDD (Hard Disk Drive) Module Removal (Aspire A314-32 only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-105
Base Cover Removal (Aspire A314-32 only) . . . . . . . . . . . . . 3-108
Base Cover Removal (Aspire A114-32 only) . . . . . . . . . . . . . 3-110
Battery Pack Removal (Aspire A314-32 only) . . . . . . . . . . . . 3-111
Battery Pack Removal (Aspire A114-32 only) . . . . . . . . . . . . 3-112
WLAN (Wireless Local Area Network) Module Removal (Aspire
A314-32 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
WLAN (Wireless Local Area Network) Module Removal (Aspire
A114-32 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
SSD (Solid State Drive) Module Removal (Aspire A314-32 only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-117
DC-in Jack Removal (Aspire A314-32 only) . . . . . . . . . . . . . . 3-118
DC-in Jack Removal (Aspire A114-32 only) . . . . . . . . . . . . . . 3-119
IO Board Removal (Aspire 314-32 only) . . . . . . . . . . . . . . . . 3-120
IO Board Removal (Aspire 114-32 only) . . . . . . . . . . . . . . . . 3-122
Fan Removal (Aspire A314-32 only) . . . . . . . . . . . . . . . . . . . 3-124
Heatsink Removal (Aspire A314-32 only) . . . . . . . . . . . . . . . 3-126
x
Heatsink Removal (Aspire A114-32 only) . . . . . . . . . . . . . . . 3-127
Touchpad Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 3-128
Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-131
LCD Module Removal (Aspire A314-32 only) . . . . . . . . . . . . 3-134
LCD Module Removal (Aspire A114-32 only) . . . . . . . . . . . . 3-136
RTC Battery Removal (Aspire A314-32 only). . . . . . . . . . . . . 3-138
RTC Battery Removal (Aspire A114-32 only). . . . . . . . . . . . . 3-139
Mainboard Removal (Aspire A314-32 only) . . . . . . . . . . . . . 3-140
Mainboard Removal (Aspire A114-32 only) . . . . . . . . . . . . . 3-143
Top Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-147
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . 3-147
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-148
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-150
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-152
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-153
eDP and Camera Cable Removal . . . . . . . . . . . . . . . . . . . . . . 3-155
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-156
LCD Module Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-159
Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . 3-159
Replacing the eDP and Camera Cable. . . . . . . . . . . . . . . . . . 3-163
Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-165
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-167
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . 3-169
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-170
Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-172
Replacing the Top Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 3-172
Replacing the Mainboard (Aspire A314-32 only) . . . . . . . . . 3-173
Replacing the Mainboard (Aspire A114-32 only) . . . . . . . . . 3-176
Replacing the RTC Battery (Aspire A314-32 only) . . . . . . . . 3-179
Replacing the RTC Battery (Aspire A114-32 only) . . . . . . . . 3-180
Replacing the LCD Module (Aspire A314-32 only) . . . . . . . . 3-181
Replacing the LCD Module (Aspire A114-32 only) . . . . . . . . 3-183
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . 3-185
Replacing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . 3-188
Replacing the Heatsink (Aspire A314-32 only) . . . . . . . . . . . 3-192
Replacing the Heatsink (Aspire A114-32 only) . . . . . . . . . . . 3-194
Replacing the Fan (Aspire A314-31 only) . . . . . . . . . . . . . . . 3-196
Replacing the IO Board (Aspire A314-32 only) . . . . . . . . . . . 3-198
Replacing the IO Board (Aspire 114-32 only) . . . . . . . . . . . . 3-200
Replacing the DC-in Jack (Aspire A314-32 only). . . . . . . . . . 3-202
xi
Replacing the DC-in Jack (Aspire A114-32 only). . . . . . . . . . 3-203
Replacing the SSD (Solid State Drive) Module (Aspire A314-32 on-
ly). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-204
Replacing the WLAN Module (Aspire 314-32 only) . . . . . . . 3-205
Replacing the WLAN Module (Aspire 114-32 only) . . . . . . . 3-206
Replacing the Battery Pack (Aspire 314-32 only) . . . . . . . . . 3-207
Replacing the Battery Pack (Aspire 114-32 only) . . . . . . . . . 3-208
Replacing the Base Cover (Aspire A314-32 only) . . . . . . . . . 3-209
Replacing the Base Cover (Aspire A114-32 only) . . . . . . . . . 3-211
Replacing the HDD Module (Aspire A314-32 only) . . . . . . . 3-213
Replacing the HDD Door (Aspire A314-32 only). . . . . . . . . . 3-215
Replacing the Memory Module (Aspire A314-32 only) . . . . 3-216
Replacing the Memory Door (Aspire A314-32 only) . . . . . . 3-217
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Aspire A314-31/A114-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Audio and Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . 4-9
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Aspire A314-32/A114-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Audio and Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . 4-25
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
xii
CHAPTER 5
Jumper and Connector Locations
CHAPTER 6
FRU (Field Replaceable Unit) List
CHAPTER 7
Model Definition and Configuration
CHAPTER 8
Test Compatible Components
xiii
CHAPTER 9
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
xiv
CHAPTER 1
Hardware Specifications
Aspire A314-31/A114-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Input and Output (I/O) Ports . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Windows Desktop Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
45W AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . .1-31
Solid State Drive (SSD) (for Aspire A314-31 only). . . . . . . . . .1-32
Embedded MultiMedia Card (eMMC) . . . . . . . . . . . . . . . . . . .1-32
DVD Super-Multi Drive (not available in this model). . . . . . .1-33
LCD 14.0” FHD (non-touch) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
LCD 14.0” HD (non-touch) . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35
LCD Inverter (N/A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Graphics Controller (UMA) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Graphics Controller (Discrete) (Not available in this model) .1-37
Display Supported Resolution (LCD Supported Resolution) .1-37
Display Supported Resolution (GPU Supported Resolution) .1-37
1-2
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-38
Wireless + Bluetooth Module (ac/a/b/g/n) . . . . . . . . . . . . . . .1-38
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-38
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . .1-40
HD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . .1-41
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . .1-42
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-42
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . .1-42
Memory Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-43
Aspire A314-32/A114-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-45
CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-45
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-45
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-45
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-47
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-47
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-47
Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-47
Input and Output (I/O) Ports . . . . . . . . . . . . . . . . . . . . . . . . . .1-48
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-48
Windows Store Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-48
Windows Desktop Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-49
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-50
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-50
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-51
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-65
Computer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-65
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-66
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-66
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-67
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-67
CPU Fan True Value Table . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-69
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-69
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-69
45W AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-70
1-3
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-71
Hard Disk Drive (Toshiba) . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-71
Hard Disk Drive (WD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-72
Solid State Drive (SSD) (for Aspire A314-32 only). . . . . . . . . .1-72
Embedded MultiMedia Card (eMMC) . . . . . . . . . . . . . . . . . . .1-73
DVD Super-Multi Drive (not available in this model). . . . . . .1-73
LCD 14.0” FHD (non-glare) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-74
LCD 14.0” HD (non-glare) . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-75
LCD 14.0” HD (glare) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-76
Graphics Controller (UMA) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-77
Graphics Controller (Discrete) (Not available in this model) .1-77
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-78
Wireless + Bluetooth Module (ac/a/b/g/n) . . . . . . . . . . . . . . .1-78
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-78
HD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-79
3G Card (N/A in this model) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-79
VRAM (N/A in this model) . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-79
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . .1-80
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . .1-81
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-81
System I/O Address Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-81
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . .1-83
Memory Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-84
1-4
Hardware Specifications and Configurations
Aspire A314-31/A114-31 0
Features 0
Operating System 0
System Memory 0
Display 0
Audio 0
Graphics 0
Storage 0
Card reader:
Supports Secure Digital™ (SD) Card v1.0 / v1.1 / v2.0 / v3.0 UHS-I
Supports SD/ SDXC
2TB maximum capacity (for SDXC only)
Hard disk drive (Aspire A314-31 only):
500 GB / 1 TB 2.5-inch 5400 RPM
Solid state drive (Aspire A314-31 only):
128 / 256 GB, SATA 6 Gb/s
Embedded MultiMedia Card (eMMC):
32 / 64 GB, NAND flash memory, data rate up to 400MB/s
Webcam 0
Video Conferencing:
Acer webcam with:
640 x 480 resolution
WLAN:
®
Intel Dual Band Wireless-AC, 802.11 ac/a/b/g/n wireless LAN with Acer Nplify™,
featuring 2x2 MIMO technology
WPAN:
®
Bluetooth 4.0
®
Bluetooth 2.1+EDR
LAN:
Gigabit Ethernet
Wake-on-LAN ready
Security 0
Power adapter
3-pin 45 W AC adapter:
95 (W) x 38 (D) x 25.4 (H) mm (3.74 x 1.50 x 1.00 inches)
150 g with 150 cm DC cable
Battery
2-cell Li-ion battery pack:
37 Wh, 4810 mAh, 7.7 V (for models with HD Panel)
Up to 7 hours (based on MobileMark® 2014 test results) (Aspire A314-31 only)
Up to 9 hours (based on MobileMark® 2014 test results) (Aspire A114-31 only)
Keyboard
87-/88-/91-keyFineTip keyboard with Home, End, Pg Up, Pg Dn keys, international
language support, power button
Touchpad
Multi-gesture touchpad, supporting two-finger scroll and pinch; gestures to open
Cortana, Action Center, multitasking; application commands
Microsoft Precision Touchpad certification
Temperature:
Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
Content
Kindle
Pubu
Sohu Video
Games
WildTangent
Lifestyle
Agoda
Booking.com
Hao123
Shopping
Amazon
Content
BaiduME
In-House
Acer Care Center
Acer Collection
Acer Configuration Manager
Acer Hover Access
Acer Portal
abFiles
abPhoto
Quick Access
Lifestyle
Priceline.com
Others
®
Cyberlink PowerDVD™
Internet Explorer
QQ Browser
Yandex Browser
Tools
App Explorer
Dashlane
3-pin 45 W AC adapter
Warranty 0
1 6
Indicators 0
NOTE: NOTE:
When plugging a microphone or combined headset into the audio combo jack,
check the below table to make sure the required connector type is correct or the
microphone will not work.
TRS Type (Headphone only) Standard TRRS Type OMTP TRRS Type
(Headphone/Mic Combo) (Headphone/Mic Combo)
2 3
Move your finger across the touchpad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the touchpad to perform
selection and execution functions. These two buttons are the equivalent of the
left and right buttons on a mouse.
Function Main Touchpad (1) Left Button (2) Right Button (3)
Execute Tap twice (at the same speed Quickly click twice.
as double-clicking a mouse
button).
Select Tap once. Click once.
Drag Tap twice (at the same speed Click and hold,
as double-clicking a mouse then use finger on
button); rest your finger on the touchpad to
the touchpad on the second drag the cursor.
tap and drag the cursor.
Access Click once.
context menu
NOTE: NOTE:
When using the touchpad, keep it - and fingers - dry and clean. The touchpad is
sensitive to finger movement; hence, the lighter the touch, the better the
response. Tapping too hard will not increase the touchpad’s responsiveness.
Lock Keys 0
The keyboard has three lock keys which can be toggled on and off.
Application key: This key has the same effect as clicking the right mouse
button; it opens the application's context menu
Key Description
Windows Pressed alone, this key has the same effect as clicking on the Windows Start
Logo key button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, Windows 7:
< >: Open or close the Start menu
< > + <R>: Open the Run dialog box
< > + <M>: Minimizes all windows
<SHIFT> + < > + M: Undo minimize all windows
< > + <F1>: Show the help window
< > + <E>: Open Windows Explorer
< > + <F>: Search for a file or folder
<CTRL> + < > + <F>: Search for computers (if you are on a network)
< > + <D>: Show the desktop
< > + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
< > + <TAB>: Cycle through programs on the taskbar
<CTRL> + < > + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
< > + <BREAK>: Display the System Properties dialog box
Functions supported by Windows 8 only:
< > + <TAB>: Open Switch List
< > + <Enter>: Open Windows Narrator
< > + <Q>: Open Global Search
< > + <I>: Open Settings Menu
< > + <Z>: Show or Hide an app bar
< > + <C>: Show or Hide an the charms menu
The computer employs hotkeys or key combinations to access most of the computer's
controls like screen brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the
hotkey combination.
<Fn> + <Pg Up> Stop Stop playing the selected media file.
NOTE: NOTE:
Supports SATA III (6 Gb/s)
Computer specifications
Item Specification
Core logic Intel® Pentium®, Intel® Celeron®
VGA Intel® Iris Graphics 505 for UMA
Intel® HD Graphics 500 for UMA
LAN RTL8411B-CG
USB USB2.0x2, USB3.0x1 (Embedded in PCH port)
Super I/O controller Embedded Controller IT8987CX LQFP
Bluetooth Bluetooth 4.0 (with full support for BT 2.1+EDR)
WLAN/Bluetooth Combo Module
Wireless Intel Wireless-AC 3168 (Sandy Peak M.2) 802.11 a/b/g/n/ac
Qualcomm Atheros QCNFA435A
PCMCIA N/A
Audio codec Realtek ALC255
Card reader Realtek RTL8411B-CG
eSata N/A
Processor
Item Specification
CPU type Intel® Apollo Lake (Broxton-P) Integrated PCH
CPU package FCBGA1296 (31mm x 24mm x 1.32mm)
Core Logic Four execution cores:
A 64-KB (32-KB instruction and 32-KB data) first-level cache (L1) for each
core
A 256-KB shared instruction/data second-level cache (L2) for each core
System Memory
Item Specification
Memory controller Built-in at CPU
Memory size Onboard DDR3L 1866 4 GB (256 MB x 16)
DIMM socket number N/A
Supports memory size per socket N/A
Supports maximum memory size 4 GB
Supports DIMM type SDRAM memory interface design
Supports DIMM Speed 1866 soDIMM
Support DIMM voltage 1.35 V and 1.5V
Supports DIMM package Onboard Standard JEDEC 78-ball and
96-ball
BIOS
Item Specification
BIOS vendor Insyde
BIOS Version 1.00
BIOS ROM type W25Q64FWSSIQ
BIOS ROM size 8MB Flash Memory
Features Insyde code base
boot block
non-shadow RAM support
uEFI
Keyboard
Item Specification
Type DARFON NSK-RD2SQ
USB Port
Item Specification
USB compliance level USB 2.0-compliant USB 2.0-compliant USB 3.0-compliant
EHCI 2
Number of USB port(s) 1 1 1
Location Right side Right side Left side
Output Current 1.05A 1.05A 2.0A
HDMI Port
Item Specification
Compliance level HDMI 1.4b
Data throughput (Gbits/sec) 18
Number of HDMI port(s) 1
Location Left side
Item Specification
Chipset Intel HD Graphics 505 Intel HD Graphics 500
Battery
Item Specification
Vendor & LGC Panasonic
Model AC14B18J AP16M5J
Panasonic
AC14B13J
Battery Type Lithium-Ion
Pack capacity 4660mAh min. 4660mAh min.
4810mAh typ. 4810mAh typ.
Number of
3 cell 2 cell
battery cell
Package
3S1P 2S1P
configuration
Item Specification
Vendor & DELTA Chicony Power LITE-ON
Model ADP-45HE DA A045R021L PA-1450-26AA
DELTA
ADP-45HE BD
Normal 100-240 Vac, 50-60 Hz
Input (the adapter should operate from 90-264 Vac with an input frequency from
voltage 47-63 Hz)
Input 1.2 Amps max. at 90
N/A 1.2 Amps max. at 90 Vac
current Vac
Inrush No damage at 264 Vac; No damage at 264 Vac Shall be no damage
current meet fuse and bridge (Cold/Hot start); meet and less than the
diode I2t de-rating. fuse and bridge diode ratings of its critical
I2t de-rating. components for all
conditions of line
voltage.
Shall meet 22% fuse
and 100% bridge
diodeI2t.
Efficiency More than 87.73% of Meet DOE Meet EPS requirement.
average efficiency requirement. The No Load Power Loss
load tested at 115 adapter efficiency shall be less than 0.1 W
Vac. shall be more than at 115VAC and 230VAC.
More than 87.73% of 87.73%, that is the More than 87.8%
average efficiency average value of (average value of 25%,
load tested at 230 25%, 50%, 75% and 50%, 75% and 100%
Vac. 100% load with load condition with
115Vac/60Hz input both 115Vac and
voltage condition. 230Vac).
Meet Erp lot 7
requirement. The
adapter efficiency
shall be more than
86.2%, that is the
average value of
25%, 50%, 75% and
100% load with
230Vac/60Hz input
voltage condition.
Card Reader
Item Specification
Chipset Realtek RTL8411B-CG
Package QFN 48
Item Specification
Vendor & Model Seagate Seagate
Name ST500LT012 ST1000LM035
TOSHIBA
MQ01ABF050
MQ01ABF032
MQ01ABF025
WD
WD5000LPCX
WD3200LPCX
WD2500LPCX
Capacity (GB) 500 1000
Bytes per sector 512 (logical) / 4096 (physical)
Data heads 2 2
Drive Format
Disks 1 1
Spindle speed (RPM) 5400
Performance Specifications
Buffer size (Mbytes) 32, 8, 16 128
Interface SATA
Fast data transfer
rate (Gbits / sec, 6.0
max)
Media data transfer
rate (Mbytes/sec 100, 638, 147 100
max)
DC Power Requirements
Voltage tolerance 5V ±5%
Item Specification
Vendor & Model Seagate Seagate
Name ST500LT012 ST1000LM035
TOSHIBA
MQ01ABF050
MQ01ABF032
MQ01ABF025
WD
WD5000LPCX
WD3200LPCX
WD2500LPCX
Capacity (GB) 500 1000
Features e-NAND system specification, compliant with V5.0
Dual data rate: up to 400Mbytes/s @ 200MHz
Item Specification
Vendor & Hynix Hynix
Model Name H26M64208EMR H26M78208CMR
Capacity 32GB 64GB
(GB)
Features Packaged NAND flash memory with EMMC™ 5.1 interface
EMMC™ 5.1 compatible (backward compatible to eMMC™ 5.0 & 4.5)
High capacity memory access
Data transfer rate: up to 400Mbyte/s @ 200MHz
ROHS compliant
Item Specification
Vendor &
Model name
Performance
Specification
Transfer rate
(Sustained max)
Buffer Memory
Interface
Applicable disc
format
Loading
mechanism
Power Requirements
Input Voltage
Item Specification
Vendor & AUO B140HTN01.E InnoLux N140HGE-EAA
Model name
Screen Diagonal
354.69 (14.0 in.)
(mm)
Active Area (mm) 309.14 (H) x 173.89 (V) 308.85 (H) x 173.72 (V)
Display resolution
1920 x3 (RGB) x 1080
(pixels)
Pixel Pitch (mm) 0.161 x 0.161
Typical White
Luminance 220 typ. 220 typ. / 187 min.
(cd/m2) also called (5 points average) (5 points average)
Brightness
Contrast Ratio 400 typ. 350 min. / 500 typ.
Response Time
(Optical Rise
8 typ. / 16 max. 12 typ.
Time/Fall Time)
msec
Typical Power
3.7 Max. (Include Logic and BLU
Consumption 3.3 typ., 3.6 Max.
Power)
(Watt)
Weight (Without
270 max. 260 typ. / 270 max.
inverter)
Physical Size (mm) 320.4 (H) x 205.1 (V) x 3.0 (D) 320.4 (H) x 205.6 (V) x 3.0 (D)
Electrical
2 Lanes eDP 30 pins eDP
Interface
Viewing Angle
(degree) 40 min. / 45 typ. 40 min. / 45 typ.
Horizontal (Right) 40 min. / 45 typ. 40 min. / 45 typ.
CR = 10 (Left) 10 min. / 15typ. 15 min. / 20 typ.
Vertical (Upper) 30 min. / 35 typ. 40 min. / 45 typ.
CR = 10 (Lower)
Item Specification
Item Specification
Vendor & Model name
Brightness conditions
Input voltage (v)
Input current (mA)
Output voltage (V, RMS)
Output current (mA, RMS)
Output voltage frequency
(KHz)
Item Specification
VGA Chip Intel® HD Graphics 505 / Intel HD Graphics 500
Package Built-in to the CPU
Feature The Processor Graphics contains a refresh of the seventh generation
graphics core enabling substantial gains in performance and lower
power consumption.
Net Generation Intel Clear Video Technology HD Support is a
collection of video playback and enhancement features that
improve the end user’s viewing experience
Encode/transcode HD content
Superior image quality with sharper, more colorful images
Playback of Blu-ray disc S3D content using HDMI (V.1.4 with 3D)
Full AVC/VC1/MPEG2 HW Decode
Advanced Schedule 2.0, 1.0, XPDM Support
Windows® 10, Windows® 8.1, Windows® 8, Windows® 7, OSX,
Linux® OS, Chrome® OS Support
Microsoft DirectX® 12, DirectX® 11.1, DirectX® 11, DirectX® 10.1,
DirectX® 10, DirectX® 9 support
OpenCL 2.0 support
OpenGL 4.4 support
Item Specification
VGA Chip
Package
Feature
Item Specification
LAN chipset Realtek RTL8411B-CG
LAN connector type RJ45
LAN connector location RJ45 port on the left side
Features Support 10/100/1000 Mbps Ethernet Controller
Support Microsoft WPD (Wake Packet Detection)
Fully compliant with IEEE 802.3, IEEE 802.3u and IEEE
802.3ab
32-pin QFN Green package
Item Specifications
Vendor & Model Intel Wireless
3168 1x1 WLAN + BT 4.1LE
Lite-on NFA335
WCBN806A-AA
Chipset Intel Wireless-AC 3168 Sandy Peak,
Qualcomm Atheros QCNFA435A
Form factor M.2 (NGFF)
Frequency band 2.4 GHz, 5 GHz
Protocols and data rates BT:
supported 1 Mbps, 2 Mbps, 3 Mbps for EDR
Wi-Fi:
802.11a - 25-54 Mbps
Antennae Yes. Both AUX and MAIN are routed in the display assembly.
Feature Support for BT & WLAN Co-existence
RoHS Compliance
Low Halogen Compliance
Audio Interface
Item Specification
Audio Controller Realtek ALC255
Audio onboard or optional On board
Mono or Stereo Stereo
Item Specification
Audio Realtek ALC255 High Definition Audio Codec
Controller
Features Meets Microsoft® WLP (Windows Logo Program) and Lync™ audio
requirements for Windows system
95 dB Signal-to-Noise Ratio (A-weighting) for DAC output
88 dB Signal-to-Noise Ratio (A-weighting) for ADC output
4-channel DAC supports 16/20/24-bit PCM format for independent two
stereo channel or 2.1 audio playback
4-channel ADC supports 16/20/24-bit PCM format for independent two
stereo channel audio inputs
All DACs and ADCs support 44.1/48/96/192 kHz sample rate
S/PDIF-OUT support 16/20/24-bit format and 44.1/48/88.2/192 kHz rate
Support MONO line level output, stereo digital microphone input, and
programmable boost gain and volume control
Analog port-E (LINE 2) support input and output re-tasking
Port-C (LINE 1) and port-F (MIC 2) are dedicated input with boost gain
Support external PCBEEP input and built-in digital BEEP generator
Software selectable 2.5/3.2/4.0 V VREFOUT as bias voltage for analog
microphone input
Programmable +12/+24/+36 dB boost gain for analog microphone input
Built-in headphone amplifiers for port-E (LINE 2) and port-I (HP-OUT)
(Port-I does not require DC blocking capacitors)
Two jack detection pins each designed to detect up to 4 jacks, and
S/PDIF-OUT jack detection is supported
Support combo jack with stereo headphone output and mono
microphone input on a 4-pole jack
3 GPIOs for customized applications (pin shared with digital microphone
interface and S/PDIF-OUT)
Support Anti-pop mode when analog power AVDD1 is on and DVDD,
AVDD2 are off
Support PCBEEP pass-through to Class D output (port D)
Support Line-In pass-through to speaker out (Sleep & Music mode)
Volume synchronization for PCBEEP in D0/D3 mode change
PCBEEP input signal level detection
Enhanced power management features for normal operation and
standby mode
Stereo Bridge-Tied Load Class-D amplifier at port-D has 2 Watt (rms)/4
channel output
Intel low power ECN compliant, supports power status control, jack
detection, and wake-up event in D3 mode
AGC (Auto Gain Control) function for Class D amplifier to get rid of
sound broken when output high volume sound
Class D amplifier has 7 bands hardware equalizers and high pass filter to
compensate frequency response and protect speaker
Short circuit and thermal overload protection for Class-D amplifier
Class D amplifier output with slew rate control to improve EMI
performance
Built in a linear regulator with 60 dB PSRR to power analog circuitry
48-pin MQFN “Green” package (6x6 mm dimension)
Item Specification
Vendor Chicony LITEON TECH-FRONT
Model CNFG023 6SF009N2A YHJH
Sensor Type Hynix 708 Hynix 708 OV 7676
Feature Automatic Exposure Control (AE), Automatic While Balance (AWB)
and Automatic Gain Control (AGC)
Image Quality Control: Color saturation, hue, gamma, sharpness,
brightness, contrast, and backlight compensation
Pixel Resolution: 640 x 480 (VGA)
Fix-Focusing (focusing distance: 50 cm)
Item Specification
Vendor
Features
VRAM
Item Specification
Vendor & Model name SAMSUNG
K4B4G1646E-BYK0
MICRON
MT41K256M16HA
MT41K256M16TW
HYNIX
H5TC4G63EFR
Item Specification
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned
off completely.
Working (S0/S1) Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3) CPU set power down
VGA Suspend
Audio Power Down
Hard Disk Power Down
Super I/O Low Power mode
Save to Disk (S4) Also called Hibernation Mode. System saves all system
states and data onto the disc prior to power off the whole
system.
Item Specification
System power state System on = Blue
Stand-by = Breeze mode Orange (1 sec on, 3 sec off)
Entering Hibernation = Blue
Hibernation Mode/System off = Blue and orange color off
Battery state Fully charged = Blue
Battery charging = Orange
Battery low = Breeze mode Orange (1 sec on, 3 sec off)
Battery critical low = Blinking mode Orange (1 sec on, 1 sec
off)
Abnormal situation = Blinking mode Orange
Using battery or not connected to AC power: N/A
Power button backlight Blue color solid on: System on
Blue color off: System off
ODD activity state ODD active = Green or Orange (depends on ODD module)
Communication state Wi-Fi on: Blue or Orange
Bluetooth has no LED
Features 0
Operating System 0
Intel® Pentium® Silver N5000 Processor (4 MB L2 cache, 1.10 GHz up to 2.70 GHz
with Intel® Burst Technology, DDR4 or LPDDR4, 15W)
Intel® Celeron® N4100 quad-core processor (4 MB L2 cache, 1.10 GHz up to 2.40
GHz with Intel® Burst Technology, DDR4 or LPDDR4, 6W)
Intel® Celeron® N4000 dual-core processor (4 MB L2 cache, 1.10 GHz up to 2.60
GHz with Intel® Burst Technology, DDR4 or LPDDR4, 6W)
System Memory 0
Display 0
Graphics 0
Intel® UHD Graphics 605, supporting OpenGL® 4.4, OpenCL™ 1.2, Vulkan,
Microsoft® DirectX® 12
Intel® UHD Graphics 600, supporting OpenGL® 4.4, OpenCL™ 1.2, Vulkan,
Microsoft® DirectX® 12
Storage 0
Card reader:
Supports card types and their corresponding capacity:
SD: 128MB min. / 4GB max.
SDHC: 4GB min. / 32GB max.
SDXC: 64GB
Mini SD: 2GB
Mini SDHC: 4GB
Micro SD: 4GB
Micro SDHC: 4GB min. / 32GB max.
Micro SDXC: 64GB min. / 128GB max.
Hard disk drive (Aspire A314-32 only):
500 GB / 1 TB 2.5” 5400 RPM
Solid state drive (Aspire A314-32 only):
128 / 256 GB, SATA 6 Gb/s
Embedded MultiMedia Card (eMMC) (Aspire 114-32 only):
32 / 64 GB
Webcam 0
Video Conferencing:
Acer webcam with 640 x 480 resolution
WLAN:
802.11 ac/a/b/g/n wireless LAN that operates at 2.4 GHz and 5 GHz
WPAN:
®
Bluetooth 4.1
®
Bluetooth 2.1+EDR
Security 0
Dimensions:
Aspire A314-32: 343 (W) x 245 (D) x 19.95 (H) mm (13.5 x 9.65 x 0.79 inches)
Aspire A114-32: 343 (W) x 245 (D) x 17.95 (H) mm (13.5 x 9.65 x 0.71 inches)
Weight:
Power adapter
3-pin 45 W AC adapter:
95 (W) x 38 (D) x 25.4 (H) mm (3.74 x 1.50 x 1.00 inches)
150 g with 150 cm DC cable
Battery
2-cell Li-ion battery pack:
37 Wh, 4810 mAh, 7.7 V (for models with HD Panel)
Battery life up to 6.5 hours
Power Management
ACPI 5.0 CPU power management standard:
Supports Standby and Hibernation power-saving modes
Keyboard
86-/87-/91-key Acer FineTip keyboard with international language support
Touchpad
Multi-gesture touchpad, supporting two-finger scroll and pinch; gestures to open
Cortana, Action Center, multitasking; application commands
Microsoft Precision Touchpad certification
Moisture resistant
Environment 0
Temperature:
Content
LiTV
Pubu
Sohu Video
Games
Simple Mahjong
Spades
WildTangent Games
In-House
Acer Portal
abFiles
abPhoto
Lifestyle
Agoda
Ctrip
Hao123
Productivity
Cyberlink PhotoDirector 8
Search
Baidu
Shopping
Amazon
eBay Worldwide
Content
Stagelight
Games
Simple Solitaire
In-House
Acer Care Center
Acer Collection
Acer Configuration Manager
Quick Access
Others
PowerDVD
Productivity
Kingsoft Office Suite
Microsoft Office 2016 PIPC Premium Home & Business
Microsoft Office 2016 PIPC Premium Personal
Office 2016
Search
Firefox
QQ Browser
Yandex Browser
Security
Norton Internet Security
PC Manager
Shopping
Booking.com
Gomaji
Lazada
Tools
App Explorer
3-pin 45 W AC adapter
Warranty 0
1 6
NOTE: NOTE:
When plugging a microphone or combined headset into the audio combo jack,
check the below table to make sure the required connector type is correct or the
microphone will not work.
TRS Type (Headphone only) Standard TRRS Type OMTP TRRS Type
(Headphone/Mic Combo) (Headphone/Mic Combo)
2 3
Move your finger across the touchpad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the touchpad to perform
selection and execution functions. These two buttons are the equivalent of the
left and right buttons on a mouse.
Function Main Touchpad (1) Left Button (2) Right Button (3)
Execute Tap twice (at the same speed Quickly click twice.
as double-clicking a mouse
button).
Select Tap once. Click once.
Drag Tap twice (at the same speed Click and hold,
as double-clicking a mouse then use finger on
button); rest your finger on the touchpad to
the touchpad on the second drag the cursor.
tap and drag the cursor.
Access Click once.
context menu
NOTE: NOTE:
When using the touchpad, keep it - and fingers - dry and clean. The touchpad is
sensitive to finger movement; hence, the lighter the touch, the better the
response. Tapping too hard will not increase the touchpad’s responsiveness.
Lock Keys 0
The keyboard has three lock keys which can be toggled on and off.
Application key: This key has the same effect as clicking the right mouse
button; it opens the application's context menu
Key Description
Windows Pressed alone, this key has the same effect as clicking on the Windows Start
Logo key button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, Windows 7:
< >: Open or close the Start menu
< > + <R>: Open the Run dialog box
< > + <M>: Minimizes all windows
<SHIFT> + < > + M: Undo minimize all windows
< > + <F1>: Show the help window
< > + <E>: Open Windows Explorer
< > + <F>: Search for a file or folder
<CTRL> + < > + <F>: Search for computers (if you are on a network)
< > + <D>: Show the desktop
< > + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
< > + <TAB>: Cycle through programs on the taskbar
<CTRL> + < > + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
< > + <BREAK>: Display the System Properties dialog box
Functions supported by Windows 8 only:
< > + <TAB>: Open Switch List
< > + <Enter>: Open Windows Narrator
< > + <Q>: Open Global Search
< > + <I>: Open Settings Menu
< > + <Z>: Show or Hide an app bar
< > + <C>: Show or Hide an the charms menu
The computer employs hotkeys or key combinations to access most of the computer's
controls like screen brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the
hotkey combination.
<Fn> + <Pg Up> Stop Stop playing the selected media file.
NOTE: NOTE:
Supports SATA III (6 Gb/s)
Computer Specifications
Item Specification
Core logic Intel® Pentium® Silver N5000, Intel® Celeron® N4100/N4000
VGA Intel® HD Graphics 605/600
LAN RTL8411B-CG
USB Integrated in PCH (two USB 2.0 ports, one USB 3.0 port)
Super I/O controller IT8987E 1731-BXS
Bluetooth Bluetooth 4.1 with full support for Bluetooth 2.1+EDR
Wireless Liteon WLAN/BT combo module 802.11 a/b/g/n/ac
PCMCIA N/A
Audio codec Realtek ALC255
Card reader Realtek RTL8411B-CG
eSata N/A
Processor Specifications
Item Specification
Architecture Intel® Gemini Lake 6W (Broxton-P) Integrated PCH
CPU package FCBGA1090 (25mm x 24mm)
Core logic 1 Module
Up to 4 Cores grouped per Module
One-die, 32KiB 8-way, L1 instruction cache and 24KiB 6-way
L1 data cache per core
One-die, 4MiB 16-way, L2 unified cache per module
Chipset Intel® Pentium® Intel® Celeron® Intel® Celeron®
Silver N5000 N4100 N4000
Mfg tech (nm) 14 14 14
Cores / Threads 4/4 4/4 2/2
Cache size 4 MB L2 4 MB L2 4 MB L2
Base frequency (GHz) 1.1 1.1 1.1
Burst frequency (GHz) 2.7 2.4 2.6
TDP (Watt) 6 6 6
Memory types DDR4 / LPDDR4 DDR4 / LPDDR4 DDR4 / LPDDR4
(up to 2400 MT/s) (up to 2400 MT/s) (up to 2400 MT/s)
Processor graphics Intel® UHD Intel® UHD Intel® UHD
Graphics 605 Graphics 600 Graphics 600
Graphics base frequency 200 200 200
(MHz)
System Memory
Item Specification
Memory controller Built-in at CPU
Memory size On-board DDR4 4GB SDRAM
Up to 8GB of dual-channel DDR4 system memory
(Aspire 314-32 only)
DIMM socket number 0 or 1 (depending on model configuration)
Supported memory size per socket 2GB / 4GB / 8GB (depending on model
configuration)
Supported maximum memory size 8GB (depending on model configuration)
Supported DIMM type SDRAM memory interface design
Supported DIMM Speed Up to 2400 MT/s
Supported DIMM voltage JEDEC standard 1.2V
Supported DIMM package Onboard Standard JEDEC 78-ball and 96-ball
BIOS
Item Specification
BIOS vendor Insyde
BIOS Version 1.00
BIOS ROM type W25Q64FWSSIQ
BIOS ROM size 8MB Flash Memory
Features Insyde code base
boot block
non-shadow RAM support
uEFI
Keyboard
Item Specification
Type Darfon/Chicony/Sunrex LV5T-A80B
Total number of keypads 103/104/107 keys
Windows logo key Win8
Internal & external Plug USB keyboard to the USB port directly: Yes
keyboard work
simultaneously
Features Phantom key auto detect
Overlay numeric keypad
Support cursor keys
Factory configurable different languages by OEM customer
USB Port
Item Specification
USB compliance level USB 2.0-compliant USB 3.0-compliant
Type EHCI XHCI
Number of USB port(s) 2 1
Location Right side Left side
Output Current 1.05A 2.0A
Item Specification
Compliance level HDMI 1.4b
Data throughput (Gbits/sec) 18
Number of HDMI port(s) 1
Location Left side
Video Interface
Item Specification
Chipset Intel UHD Graphics 605 Intel UHD Graphics 600
Package UMA UMA
Interface UMA UMA
Battery
Item Specification
Vendor & Model Panasonic LGC
AP16M5J AC14B18J
Battery Type Lithium-Ion
Pack capacity 4660 mAh min. 3115mAh min.
4810 mAh typ. 3246mAh typ.
Number of battery cell 2 cell 3 cell
Package configuration 2S1P 3S1P
Item Specification
Vendor & DELTA Chicony Power LITE-ON
Model ADP-45HE DA A045R021L PA-1450-26AA
Item Specification
Chipset Realtek RTL8411B-CG
Package QFN 48
Supported card type and SD: 128MB min. / 4GB max.
capacity SDHC: 4GB min. / 32GB max.
SDXC: 64GB
Mini SD: 2GB
Mini SDHC: 4GB
Micro SD: 4GB
Micro SDHC: 4GB min. / 32GB max.
Micro SDXC: 64GB min. / 128GB max.
Item Specification
Vendor & Model Name TOSHIBA TOSHIBA
MQ01ABF050 MQ04ABF100
Capacity (GB) 500 1000
Bytes per sector 512 (logical) / 4096 (physical)
Number of data heads 2
Number of data disks 1
Spindle speed (RPM) 5400
Buffer size 8192 Kbytes 128 MiB
*1 MiB = 1,048,576 B
Interface supported ATA8 / SATA3.3 ATA8 / ACS3 / SATA3.3
Internal transfer speed (Mbit/s) 638.9 to 1288.6 typ. 819.7 to 1733.6 typ.
Host transfer speed (Gbit/s) 1.5 / 3.0 / 6.0
DC Power Requirements
Voltage tolerance 5V ±5%
Item Specification
Vendor & Model Name WD WD
WD5000LPCX WD10SPZX
Capacity (GB) 500 1000
Bytes per sector 512 (logical) / 4096 (physical)
Number of data heads 2
Drive Format
Number of data disks 1
Spindle speed (RPM) 5400
Performance Specifications
Buffer size 16 MB 128 MB
Interface SATA 6 Gb/s
Data transfer rate (max.)
6 Gb/s 6 Gb/s
Buffer to Host
147 MB/s average 130 MB/s average
Host to/from drive
DC Power Requirements
Voltage tolerance 5V ±5%
Item Specification
Vendor & Model Name Hynix Micron
HFS128G39TND 1100
Capacity (GB) 128 256
Form factor M.2 2280
Interface SATA SATA 6 Gb/s
Sequential Performance Read: Up to 540 MB/s Read: Up to 530 MB/s
Write: Up to 460 MB/s Write: Up to 500 MB/s
Random Performance Read: Up to 95K IOPS Read: Up to 92K IOPS
Write: Up to 85K IOPS Write: Up to 83K IOPS
Item Specification
Vendor & Hynix Hynix
Model Name H26M64208EMR H26M78208CMR
SanDisk SanDisk
SDINADF4-32G-1220 SDINADF4-64G-1220
Capacity 32GB 64GB
(GB)
Features Packaged NAND flash memory with EMMC™ 5.1 interface
EMMC™ 5.1 compatible (backward compatible to eMMC™ 5.0 & 4.5)
High capacity memory access
Data transfer rate: up to 400Mbyte/s @ 200MHz
ROHS compliant
Item Specification
Vendor &
Model name
Performance
Specification
Transfer rate
(Sustained max)
Buffer Memory
Interface
Applicable disc
format
Loading
mechanism
Power Requirements
Input Voltage
Item Specification
Vendor & AUO B140HTN01.E InnoLux N140HGE-EAA
Model name
Screen Diagonal (mm) 354.69 (14.0 in.)
Active Area (mm) 309.14 (H) x 173.89 (V) 308.85 (H) x 173.72 (V)
Display resolution (pixels) 1920 x3 (RGB) x 1080
Pixel Pitch (mm) 0.161 x 0.161
Typical White Luminance 220 typ. 220 typ. / 187 min.
(cd/m2) also called
Brightness (5 points average) (5 points average)
Item Specification
Vendor & AUO B140XTN02.E BOE NT140WHM-N41 InnoLux N140BGA-EA3
Model name
Screen
354.95 (14.0 in.)
Diagonal (mm)
Active Area
309.4 (H) x 173.95 (V)
(mm)
Display
resolution 1366 x3 (RGB) x 768
(pixels)
Pixel Pitch
0.2265 x 0.2265
(mm)
Typical White
Luminance 220 typ.
(cd/m2) also
called (5 points average)
Brightness
Contrast Ratio 400 typ. 500 typ. 500 typ.
Response Time
(Optical Rise
8 typ. / 16 max. 12 typ. 12 typ.
Time/Fall
Time) msec
Typical Power
2.9 Max. (Include 3.6 Max. (Include Logic
Consumption 3.3 typ., 3.6W Max.
Logic and BLU Power) and BLU Power)
(Watt)
Weight
(Without 270 max. 275 max. 255 typ. / 270 max.
inverter)
Physical Size 320.4 (H) x 205.1 (V) x 320.9 (H) x 205.6 (V) x 320.4 (H) x 187.1 (V) x
(mm) 3.0 (D) 3.0 (D) 3.0 (D)
Electrical
1 Lane eDP 1 Lane eDP 30 pins eDP
Interface
Viewing Angle
(degree) 40 min. / 45 typ. 40 min. / 45 typ. 40 min. / 45 typ.
Horizontal 40 min. / 45 typ. 40 min. / 45 typ. 40 min. / 45 typ.
(Right) 10 min. / 15 typ. 15 min. / 20 typ. 15 min. / 20 typ.
CR = 10 (Left) 30 min. / 35 typ. 30 min. / 40 typ. 40 min. / 45 typ.
Vertical
(Upper)
CR = 10
(Lower)
Item Specification
Vendor & AUO B140XTN02.D BOE NT140WHM-N31 InnoLux N140BGA-EB3
Model name
Screen
354.95 (14.0 in.)
Diagonal (mm)
Active Area
309.4 (H) x 173.95 (V)
(mm)
Display
resolution 1366 x3 (RGB) x 768
(pixels)
Pixel Pitch
0.2265 x 0.2265
(mm)
Typical White
Luminance 220 typ.
(cd/m2) also
called (5 points average)
Brightness
Contrast Ratio 500 typ. 600 typ. 600 typ.
Response Time
(Optical Rise
8 typ. / 16 max. 12 typ. 12 typ.
Time/Fall
Time) msec
Typical Power
2.9 Max. (Include 3.6 Max. (Include Logic
Consumption 3.3 typ., 3.6W Max.
Logic and BLU Power) and BLU Power)
(Watt)
Weight
(Without 270 max. 275 max. 255 typ. / 270 max.
inverter)
Physical Size 320.4 (H) x 205.1 (V) x 320.9 (H) x 205.6 (V) x 320.4 (H) x 187.1 (V) x
(mm) 3.0 (D) 3.0 (D) 3.0 (D)
Electrical
1 Lane eDP 1 Lane eDP 30 pins eDP
Interface
Viewing Angle
(degree) 40 min. / 45 typ. 40 min. / 45 typ. 40 min. / 45 typ.
Horizontal 40 min. / 45 typ. 40 min. / 45 typ. 40 min. / 45 typ.
(Right) 10 min. / 15 typ. 15 min. / 20 typ. 15 min. / 20 typ.
CR = 10 (Left) 30 min. / 35 typ. 30 min. / 40 typ. 40 min. / 45 typ.
Vertical
(Upper)
CR = 10
(Lower)
Item Specification
VGA Chip Intel UHD Graphics 605 / Intel UHD Graphics 600
Package Built-in to the CPU
Feature Intel 9th generation (Gen 9) LP (Low Power) graphics and media
encode/decode engine.
Three (3) slices of 6 EUs each (3x6); each slice supports 6 threads
resulting in a total of 108 available threads.
Supports 3-D rendering, media compositing, and video encoding.
Supports DX (9.3, 10, 11.1, 12), OpenGL 4.3, OGL ES 3.0, OpenCL 1.2.
4x anti-aliasing.
Decode codec format supported:
H.264 (CBP, MP, HP; Level: L5.2 up to 1080p240, 4k2kp60; Bit
rate: up to 250Mbps)
MPEG2 (HD, MP, HL, 1080p60)
MVC (CBP, MP, HP, L5.2 up to 4k2kp60)
VC-1 (AP L4, 1080p60)
WMV9 (MP, HL, 1080p30)
HEVC (MP L5.1 8b/10b, up to 4k2kp60; MP L5 8b/10b, up to
4Kx2Kp30)
VP8: Up to 4k2kp60
VP9: Up to 4k2kp60
JPEG/MJPEG: 1067MP/s (420), 800MP/s (422), 533MP/s (444)
Item Specification
VGA Chip
Package
Feature
Item Specification
LAN chipset Realtek RTL8411B-CG
LAN connector type RJ45
LAN connector location RJ45 port on the left side
Features Support 10/100/1000 Mbps Ethernet Controller
Support Microsoft WPD (Wake Packet Detection)
Fully compliant with IEEE 802.3, IEEE 802.3u and IEEE
802.3ab
32-pin QFN green package
Item Specifications
Vendor & Model Lite-on NFA435
WCBN806A-AA
Chipset Qualcomm Atheros QCNFA435A
Form factor M.2 (NGFF)
Frequency band 2.4 GHz, 5 GHz
Protocols and data rates BT:
supported 1 Mbps, 2 Mbps, 3 Mbps for EDR
Wi-Fi:
802.11a - 25-54 Mbps
Antennae Yes. Both AUX and MAIN are routed in the display assembly.
Feature Support for BT & WLAN Co-existence
RoHS Compliance
Low Halogen Compliance
Audio Interface
Item Specification
Audio Controller Realtek ALC255
Audio onboard or optional On board
Mono or Stereo Stereo
Resolution Support 16/20/24-bit PCM
Compatibility HD audio Interface
HD Camera
Item Specification
Vendor Chicony LITEON TECH-FRONT
Model CNFG023 6SF009N2A YHJH
Sensor Type Hynix 708 Hynix 708 OV 7676
Feature Automatic Exposure Control (AE), Automatic While Balance (AWB)
and Automatic Gain Control (AGC)
Image Quality Control: Color saturation, hue, gamma, sharpness,
brightness, contrast, and backlight compensation
Pixel Resolution: 640 x 480 (VGA)
Fix-Focusing (focusing distance: 50 cm)
Item Specification
Vendor
Features
Item Specification
Vendor & Model name
Memory size
Package size
Item Specification
Audio Realtek ALC255 High Definition Audio Codec
Controller
Features Meets Microsoft® WLP (Windows Logo Program) and Lync™ audio
requirements for Windows system
95 dB Signal-to-Noise Ratio (A-weighting) for DAC output
88 dB Signal-to-Noise Ratio (A-weighting) for ADC output
4-channel DAC supports 16/20/24-bit PCM format for independent two
stereo channel or 2.1 audio playback
4-channel ADC supports 16/20/24-bit PCM format for independent two
stereo channel audio inputs
All DACs and ADCs support 44.1/48/96/192 kHz sample rate
S/PDIF-OUT support 16/20/24-bit format and 44.1/48/88.2/192 kHz rate
Support MONO line level output, stereo digital microphone input, and
programmable boost gain and volume control
Analog port-E (LINE 2) support input and output re-tasking
Port-C (LINE 1) and port-F (MIC 2) are dedicated input with boost gain
Support external PCBEEP input and built-in digital BEEP generator
Software selectable 2.5/3.2/4.0 V VREFOUT as bias voltage for analog
microphone input
Programmable +12/+24/+36 dB boost gain for analog microphone input
Built-in headphone amplifiers for port-E (LINE 2) and port-I (HP-OUT)
(Port-I does not require DC blocking capacitors)
Two jack detection pins each designed to detect up to 4 jacks, and
S/PDIF-OUT jack detection is supported
Support combo jack with stereo headphone output and mono
microphone input on a 4-pole jack
3 GPIOs for customized applications (pin shared with digital microphone
interface and S/PDIF-OUT)
Support Anti-pop mode when analog power AVDD1 is on and DVDD,
AVDD2 are off
Support PCBEEP pass-through to Class D output (port D)
Support Line-In pass-through to speaker out (Sleep & Music mode)
Volume synchronization for PCBEEP in D0/D3 mode change
PCBEEP input signal level detection
Enhanced power management features for normal operation and
standby mode
Stereo Bridge-Tied Load Class-D amplifier at port-D has 2 Watt (rms)/4
channel output
Intel low power ECN compliant, supports power status control, jack
detection, and wake-up event in D3 mode
AGC (Auto Gain Control) function for Class D amplifier to get rid of
sound broken when output high volume sound
Class D amplifier has 7 bands hardware equalizers and high pass filter to
compensate frequency response and protect speaker
Short circuit and thermal overload protection for Class-D amplifier
Class D amplifier output with slew rate control to improve EMI
performance
Built in a linear regulator with 60 dB PSRR to power analog circuitry
48-pin MQFN “Green” package (6x6 mm dimension)
Item Specification
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned
off completely.
Working (S0/S1) Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3) CPU set power down
VGA Suspend
Audio Power Down
Hard Disk Power Down
Super I/O Low Power mode
Save to Disk (S4) Also called Hibernation Mode. System saves all system
states and data onto the disc prior to power off the whole
system.
Item Specification
System power state System on: Blue
Standby: Breathing mode orange (1 sec on, 3 sec off)
Entering Hibernation: Blue
Hibernation mode/System off: Blue and orange color off
Battery state Fully charged: Blue
Battery charging: Orange
Battery low: Breathing mode orange (1 sec on, 3 sec off)
Battery critical low: Blinking mode orange (1 sec on, 1 sec
off)
Abnormal situation: Blinking mode orange
Using battery or not connected to AC power: N/A
Power button backlight Power button has no LED.
ODD activity state Either Aspire A314-32 or A114-32 has no ODD.
Communication state Wi-Fi has no LED.
Bluetooth has no LED.
2-2
System Utilities
This utility is a hardware configuration program built into a computer’s BIOS (Basic
Input/Output System).
The utility is pre-configured and optimized so most users do not need to run it. If
configuration problems occur, the setup utility may need to be run. Refer to Chapter 4,
Troubleshooting when a problem arises.
To activate the utility, press F2 during POST (power-on self-test) when prompted at the
bottom of screen.
The default parameter of F12 Boot Menu is set to Disabled. To change the boot
device without entering BIOS Setup Utility, set the parameter to Enabled.
To change the boot device without entering the BIOS SETUP, press F12 during POST to
enter the multi-boot menu.
Main
Security
Boot
Exit
+ IMPORTANT:
Be careful when changing any settings in the BIOS. Incorrect settings can
cause your PC to malfunction or crash. Please make sure all important
data is backed up before changing anything in the BIOS.
NOTE: NOTE:
System information is subject to specific models.
The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility
screen:
NOTE: NOTE:
The screens provided are for reference only. Actual values may differ by model.
Information 0
5.0
Parameter Description
CPU Type CPU (central processing unit) type and speed of system
System BIOS Version System BIOS Version
GOP Version Graphics Output Protocol BIOS version
eMMC Model Name Model name of eMMC (Electronic MultiMedia Card) installed on
primary IDE master
Parameter Description
eMMC Serial Number Serial number of eMMC (Electronic MultiMedia Card) installed
on primary IDE master
HDD1 Model Name Model name of HDD (hard disk drive) installed on primary IDE
master
HDD1 Serial Number Serial number of HDD installed on primary IDE master
HDD2 Model Name Model name of HDD (hard disk drive) installed on secondary IDE
master
HDD2 Serial Number Serial number of HDD installed on secondary IDE master
SATA Mode Sets the communication method of the SATA drive with the
computer
Total Memory Total memory available
Serial Number Serial number of unit
Asset Tag Number Asset tag number of system
Product Name Product name of the system
Manufacturer Name Manufacturer of system
UUID Universally Unique Identifier
The Main tab allows the user to set system time and date, enable or disable boot option
and enable or disable recovery.
5.0
5.0
The Security tab shows parameters that safeguard and protect the computer from
unauthorized use.
5.0
! CAUTION:
If Password-on-Boot authentication is
enabled, the BIOS password can only be
cleared by initiating the Crisis Disk Recovery
procedure.
Secure Boot Mode Prevents unauthorized boot media and Default
malicious software from loading during boot option:
Standard
Erase all Secure Boot Erase current Secure Boot settings N/A
setting
Restore Secure Boot to Restore settings to factory defaults N/A
Factory Default:
Current TPM (TCM) This field indicates current TPM State. Current Disabled or
State TPM or TCM State description is according Enabled
current TPM or TCM is connected. Current TPM
State is displayed on BIOS Setup Utility no
matter Supervisor / User Password is set or not
and is grayed out item that can’t be modified
manually.
Change TPM (TCM) Change TPM State is displayed on BIOS Setup Disabled or
State Utility no matter Supervisor / User Password is Enabled
set or not. If Supervisor Password is not set, it
should be a grayed out item.
Default TPM state for UEFI Mode is set to
[Enabled] and requires Supervisor Password to
change the state.
[Disabled]: BIOS don't initial TPM 2.0 device and
hide the TPM 2.0 device in ACPI table, it makes
no TPM device in Windows device manager.
Change TPM state will support the items list in
left.
Clear TPM (TCM) Change TPM State is displayed on BIOS Setup Clear or Set
Utility no matter Supervisor / User Password is
set or not. If Supervisor Password is not set, it
should be a grayed out item.
NOTE: NOTE:
When prompted to enter password, three attempts are allowed before system
halts. Resetting BIOS password may require computer be returned to dealer.
2. Type a new password in the Enter New Password field. Passwords are not case
sensitive and the length must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9).
Retype the password in the Confirm New Password field.
+ IMPORTANT:
Use care when typing a password. Characters do not appear on the
screen.
3. Press Enter. After setting the password, the computer sets the User Password
parameter to Set.
NOTE: NOTE:
Password on Boot must be set to Enabled to activate password feature.
4. Press F10 to save changes and exit BIOS Setup Utility.
Removing a Password 0
2. Type current password in Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in Enter New Password and Confirm
New Password fields. Computer will set Supervisor Password parameter to
Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.
1. Use the and keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears.
2. Type current password in Enter Current Password field and press Enter.
3. Type new password in Enter New Password field. Retype new password in
Confirm New Password field.
4. Press Enter. Computer sets Supervisor Password parameter to Set.
NOTE: NOTE:
Password on Boot must be set to Enabled to activate the password feature.
5. Press F10 to save changes and exit BIOS Setup Utility.
If the password entered does not match the current password, the screen shows the
Setup Warning dialog. (Figure 2-9)
The Boot tab allows changes to the order of boot devices used to load the operating
system. Bootable devices include the:
Windows Boot Manager
Use and keys to select a device and press F5 or F6 to change the value.
5.0
The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.
5.0
Parameter Description
Exit Saving Changes Exit BIOS utility and save setup item changes to system.
Exit Discarding Changes Exit BIOS utility without saving setup item changes to system.
Load Setup Defaults Load setup default values for all setup items.
BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used.
NOTE: NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used.
NOTE: NOTE:
The AC power adapter must be connected to the system and the system battery
charge must be above 30% when running Flash utility. If battery pack does not
contain power to finish loading BIOS Flash, do not boot system.
Perform the following to run Flash.
1. Prepare a bootable USB HDD.
2. Copy Flash Utility to a bootable USB HDD.
3. Boot system from the bootable USB HDD.
NOTE: NOTE:
Flash utility has auto execution function.
Perform the following to run the Flash Utility in Windows mode to flash the BIOS:
1. Copy the WinFlash executable Z8P_100.EXE to desktop.
2. Plug in the AC power.
! CAUTION:
The AC power adapter must be connected to the system and the system
battery charge must be above 30% when using WinFlash utility. If battery
capacity is insufficient to finish loading BIOS Flash, do not boot system.
3. Right-click the Z8P_100.EXE and select Run as administrator.
4. The User Account Control dialog box appears. Click Yes to continue.
F2
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM
(Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for
hardware management.
When the BIOS shows Verifying DMI pool data, it is checking that the table
correlates with the hardware before sending information to the operating system
(Windows, etc.).
There is one method to update the DMI Pool Data as follows:
To update the DMI Pool under Windows mode, perform the following:
1. Prepare a bootable WINPE x64 USB Flash Disk.
2. Copy WQDMIx64.EXE to the WINPE x64 USB Flash Disk. Rename the filename from
WQDMIx64.EXE to WQDMI.EXE.
3. Insert the WINPE x64 USB Flash Disk and press Power button to turn on the system.
4. Press F2 during the POST screen to enter the BIOS Setup Menu.
F2
6. Press F10 and confirm your selection to save the settings and exit the BIOS Menu
(Figure 2-24). The system will restart automatically.
F12
8. Select ”USB HDD” and press Enter to enter WINPE x64 mode.
D:\>wqdmi /Rp
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
Aspire A314-31
Execute WQDMI /Wp [string] (the max string length is 24 characters) to modify the
product name.
EEPROM data is :
Aspire A314-31
D:\>wqdmi /RSLIC
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
SLIC Remove
D:\>wqdmi /WSLIC 0
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
Input data is :
0 - Remove SLIC
EEPROM data is :
SLIC Remove
Execute WQDMI /Wslic 1 to enable or restore the SLIC (for Win 7/XP and Win 8 Pro
OS).
D:\>wqdmi /WSLIC 1
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
Input data is :
1 - Restore SLIC
EEPROM data is :
SLIC Exist
D:\>WQDMI /RMAC
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
2C600C373F71
Execute
WQDMI /Wmac [string] (the max string length is 6 characters) to write the
LAN MAC address.
Input data is :
2C600C373F71
EEPROM data is :
2C600C373F71
D:\>WQDMI /RMBSN
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
NBMVH11001452136D87600
Input data is :
NBMVH11001452136D87600
EEPROM data is :
NBMVH11001452136D87600
D:\>WQDMI /RFGSN
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
NBMVH11001452136D87600
Input data is :
NBMVH11001452136D87600
EEPROM data is :
NBMVH11001452136D87600
D:\>WQDMI /RASSET
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
12345678901234567890123456789012
Input data is :
12345678901234567890123456789012
EEPROM data is :
12345678901234567890123456789012
D:\>WQDMI /RM
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
Acer
Input data is :
ACER
EEPROM data is :
ACER
D:\>WQDMI /RUUID
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
5D6A9C40BF11409D947E2C600C373F71
Input data is :
12345678901234567890
EEPROM data is :
12345678901234567890000000000000
EEPROM data is :
EC0182B0469428E08E76969A930839E7
EEPROM data is :
EC0182B0469428E08E76969A930839E7
11. At the command prompt, type wpeutil shutdown to sync memory map data into
EEPROM (System will shutdown).
Alternatively, turn off the system by pressing and holding the Power button for 4
seconds or by holding the shift key and clicking “Shut down” in Windows.
NOTE: NOTE:
When using any of the write options, restart the system to make the new DMI data
effective.
The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility
screen:
NOTE: NOTE:
The screens provided are for reference only. Actual values may differ by model.
Information 0
5.0
Table 2-7 describes the parameters shown in Figure 2-49 and Figure 2-50.
Parameter Description
CPU Info CPU (central processing unit) type and CPU frequency
System BIOS Version System BIOS Version
GOP Version Graphics Output Protocol Version
eMMC Model Name Model name of eMMC (Electronic MultiMedia Card) installed on
primary IDE master
eMMC Serial Number Serial number of eMMC installed on primary IDE master
HDD0 Model Name Model name of HDD (hard disk drive) installed on primary IDE
master
HDD0 Serial Number Serial number of HDD installed on primary IDE master
HDD1 Model Name Model name of HDD installed on secondary IDE master
HDD1 Serial Number Serial number of HDD installed on secondary IDE master
SATA Mode Sets the communication method of the SATA drive with the
computer
Total Memory Total memory available
Parameter Description
Serial Number Serial number of unit
Asset Tag Number Asset tag number of system
Product Name Product name of the system
Manufacturer Name Manufacturer of system
UUID Universally Unique Identifier
The Main tab allows the user to set system time and date, enable or disable boot option
and enable or disable recovery.
5.0
5.0
The Security tab shows parameters that safeguard and protect the computer from
unauthorized use.
5.0
! CAUTION:
If Password-on-Boot authentication is
enabled, the BIOS password can only be
cleared by initiating the Crisis Disk Recovery
procedure.
Secure Boot Mode Prevents unauthorized boot media and Default
malicious software from loading during boot option:
Standard
Erase all Secure Boot Erase current Secure Boot settings N/A
setting
Select an UEFI file as Allows users to select an UEFI file for executing. N/A
trusted for executing
Restore Secure Boot to Restore settings to factory defaults N/A
Factory Default:
Current TPM (TCM) This field indicates current TPM State. Current Default
State TPM or TCM State description is according option:
current TPM or TCM is connected. Current TPM Installed
State is displayed on BIOS Setup Utility no
matter Supervisor / User Password is set or not
and is grayed out item that can’t be modified
manually.
Change TPM (TCM) Change TPM State is displayed on BIOS Setup Disabled or
State Utility no matter Supervisor / User Password is Enabled
set or not. If Supervisor Password is not set, it
should be a grayed out item.
Default TPM state for UEFI Mode is set to
[Enabled] and requires Supervisor Password to
change the state.
[Disabled]: BIOS don't initial TPM 2.0 device and
hide the TPM 2.0 device in ACPI table, it makes
no TPM device in Windows device manager.
Change TPM state will support the items list in
left.
Clear TPM (TCM) Change TPM State is displayed on BIOS Setup Clear or Set
Utility no matter Supervisor / User Password is
set or not. If Supervisor Password is not set, it
should be a grayed out item.
NOTE: NOTE:
When prompted to enter password, three attempts are allowed before system
halts. Resetting BIOS password may require computer be returned to dealer.
2. Type a new password in the Enter New Password field. Passwords are not case
sensitive and the length must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9).
Retype the password in the Confirm New Password field.
+ IMPORTANT:
Use care when typing a password. Characters do not appear on the
screen.
3. Press Enter. After setting the password, the computer sets the User Password
parameter to Set.
NOTE: NOTE:
Password on Boot must be set to Enabled to activate password feature.
4. Press F10 to save changes and exit BIOS Setup Utility.
Removing a Password 0
2. Type current password in Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in Enter New Password and Confirm
New Password fields. Computer will set Supervisor Password parameter to
Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.
1. Use the and keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears.
2. Type current password in Enter Current Password field and press Enter.
3. Type new password in Enter New Password field. Retype new password in
Confirm New Password field.
4. Press Enter. Computer sets Supervisor Password parameter to Set.
NOTE: NOTE:
Password on Boot must be set to Enabled to activate the password feature.
5. Press F10 to save changes and exit BIOS Setup Utility.
If the password entered does not match the current password, the screen shows the
Setup Warning dialog. (Figure 2-58)
The Boot tab allows changes to the order of boot devices used to load the operating
system. Bootable devices include the:
Windows Boot Manager
Use and keys to select a device and press F5 or F6 to change the value.
5.0
The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.
5.0
Parameter Description
Exit Saving Changes Exit BIOS utility and save setup item changes to system.
Exit Discarding Changes Exit BIOS utility without saving setup item changes to system.
Load Setup Defaults Load setup default values for all setup items.
BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used.
NOTE: NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used.
NOTE: NOTE:
The AC power adapter must be connected to the system and the system battery
charge must be above 30% when running Flash utility. If battery pack does not
contain power to finish loading BIOS Flash, do not boot system.
Perform the following to run Flash.
1. Prepare a bootable USB HDD.
2. Copy Flash Utility to a bootable USB HDD.
3. Boot system from the bootable USB HDD.
NOTE: NOTE:
Flash utility has auto execution function.
Perform the following to run the Flash Utility in Windows mode to flash the BIOS:
1. Copy the WinFlash executable Z8G_100.EXE to desktop.
2. Plug in the AC power.
! CAUTION:
The AC power adapter must be connected to the system and the system
battery charge must be above 30% when using WinFlash utility. If battery
capacity is insufficient to finish loading BIOS Flash, do not boot system.
3. Right-click the Z8G_100.EXE and select Run as administrator.
5. System will restart automatically and display the Flash BIOS Process as shown in
Figure 2-65.
F2
NOTE: NOTE:
The system battery charge must be above 30% and the AC adapter connected, in
order to flash the BIOS. If AC adapter is not connected, the following dialogs are
shown. (Figure 2-68 and Figure 2-69)
F2
8. Ensure the System BIOS Version is the same as the crisis BIOS version.
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM
(Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for
hardware management.
When the BIOS shows Verifying DMI pool data, it is checking that the table
correlates with the hardware before sending information to the operating system
(Windows, etc.).
There is one method to update the DMI Pool Data as follows:
To update the DMI Pool under Windows mode, perform the following:
1. Prepare a bootable WINPE x64 (or WINPE x86) USB Flash Disk.
2. Copy WQDMI_004_x64.EXE (or WQDMI_004_x86.EXE) to the WINPE x64 (or WINPE
x86) to the USB Flash Disk.
3. Rename WQDMI_004_x64.EXE (or WQDMI_004_x86.EXE) to WQDMI.EXE.
4. Insert the WINPE x64 (or WINPE x86) USB Flash Disk to the system.
5. Press Power button to turn on the system.
F2
7. In the BIOS setup menu, under Main menu option, select ”F12 Boot Menu” and
then press Enter to change the setting from Disabled to Enabled.
9. Press F12 during the POST (power-on self-test) screen to enter the Boot Option
Menu.
10. Select ”USB HDD” and press Enter to enter WINPE x64 mode.
======================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.03 2015/01/21
Based on EEPROM V2.11 spec.
D:\>wqdmi /Rp
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
Aspire A314-32
Execute WQDMI /Wp [string] (the max string length is 24 characters) to modify the
product name.
=======================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
Input data is :
Aspire A314-32
EEPROM data is :
Aspire A314-32
D:\>wqdmi /RSLIC
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
SLIC Remove
D:\>wqdmi /WSLIC 0
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
Input data is :
0 - Remove SLIC
EEPROM data is :
SLIC Remove
Execute WQDMI /Wslic 1 to enable or restore the SLIC (for Win 7/XP and Win 8 Pro
OS).
D:\>wqdmi /WSLIC 1
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
Input data is :
1 - Restore SLIC
EEPROM data is :
SLIC Exist
D:\>WQDMI /RMAC
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
2C600C373F71
Execute
WQDMI /Wmac [string] (the max string length is 6 characters) to write the
LAN MAC address.
Input data is :
2C600C373F71
EEPROM data is :
2C600C373F71
D:\>WQDMI /RMBSN
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
NBMVH11001452136D87600
Input data is :
NBMVH11001452136D87600
EEPROM data is :
NBMVH11001452136D87600
D:\>WQDMI /RFGSN
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
NBMVH11001452136D87600
Input data is :
NBMVH11001452136D87600
EEPROM data is :
NBMVH11001452136D87600
D:\>WQDMI /RASSET
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
12345678901234567890123456789012
Input data is :
12345678901234567890123456789012
EEPROM data is :
12345678901234567890123456789012
D:\>WQDMI /RM
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
Acer
Input data is :
ACER
EEPROM data is :
ACER
D:\>WQDMI /RUUID
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
EEPROM data is :
5D6A9C40BF11409D947E2C600C373F71
Input data is :
12345678901234567890
EEPROM data is :
12345678901234567890000000000000
EEPROM data is :
EC0182B0469428E08E76969A930839E7
EEPROM data is :
EC0182B0469428E08E76969A930839E7
13. At the command prompt, type wpeutil shutdown to sync memory map data into
EEPROM (System will shutdown).
Alternatively, turn off the system by pressing and holding the Power button for 4
seconds or by holding the shift key and clicking “Shut down” in Windows.
NOTE: NOTE:
When using any of the write options, restart the system to make the new DMI data
effective.
! CAUTION:
Do not remove the AC power directly while updating the data (during
shutdown process), it may cause the EEPROM data corrupted or the loss of
new EEPROM data.
1. Press Simultaneously
7. The system will enter crisis mode to flash the BIOS (The process takes about from 3 to
5 minutes).
8. The Power LED will be off instead of being blinking when the Crisis Recovery Process
is finished. Press the Power button to turn on the computer.
F2
10. Ensure the System BIOS Version is the same as the crisis BIOS version.
3-2
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-64
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . .3-66
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-67
Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Replacing the Top Assembly . . . . . . . . . . . . . . . . . . . . . . . . . .3-68
Replacing the Mainboard (for Aspire A114-31 only) . . . . . . .3-69
Replacing the Mainboard (for Aspire A314-31 only) . . . . . . .3-71
Replacing the RTC Battery (for Aspire A114-31 only) . . . . . .3-73
Replacing the RTC Battery (for Aspire A314-31 only) . . . . . .3-74
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . .3-75
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . .3-77
Replacing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . .3-78
Replacing the Heatsink (for Aspire A114-31 only) . . . . . . . . .3-81
Replacing the Heatsink (for Aspire A314-31 only) . . . . . . . . .3-82
Replacing the Fan (for Aspire A314-31 only) . . . . . . . . . . . . .3-83
Replacing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-84
Replacing the DC-in Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-85
Replacing the SSD (Solid State Drive) Module (for Aspire A314-31
only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-86
Replacing the WLAN (Wireless Local Area Network) Module3-87
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . .3-88
Replacing the Base Cover (for Aspire A114-31 only) . . . . . . .3-89
Replacing the Base Cover (for Aspire A314-31 only) . . . . . . .3-91
Replacing the HDD (Hard Disk Drive) Module (for Aspire A314-31
only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-93
Replacing the HDD Door (for Aspire A314-31 only). . . . . . . .3-95
Replacing the Memory Door (for Aspire A314-31 only) . . . .3-96
3-3
3-4
Machine Maintenance Procedures
Introduction 0
This chapter contains general information about the computer, a list of tools needed to
do the required maintenance and step by step procedures on how to remove and install
components from the computer.
General Information 0
The product previews seen in the following procedures may not represent the final
product color or configuration. Cable paths and positioning may also differ from the
actual model. During the removal and installation of components, make sure all
available cable channels and clips are used and that the cables are installed in the same
position.
All prerequisites must be completed prior to starting maintenance.
Recommended Equipment 0
Pre-disassembly Instructions 0
4. Remove the SD card from the SD card slot (B) (Figure 3-2).
NOTE: NOTE:
Make sure the system is completely powered off.
Memory
HDD Door
Door
HDD
Base
Cover
Battery
Main
Speakers
board
LCD
Assembly
Top
Assembly
NOTE: NOTE:
The keyboard is included as part of the top assembly and can not be disassembled.
In the event that the keyboard is damaged, replace the entire top assembly.
1. Remove the one (1) screw from the memory door (Figure 3-3).
2. Lift the left side of the memory door away from the system and remove the memory
door (A) (Figure 3-4).
1. Remove the one (1) screw from the hard drive door (Figure 3-5).
2. Lift the right side of the hard drive door (B) away from the system and remove the
hard drive door (B) (Figure 3-6).
Prerequisite:
Hard Drive Door Removal (Aspire A314-31 only)
2. Disconnect the HDD connecter (D) from the mainboard connector (A) (Figure 3-8).
4. Disconnect and remove the HDD cable (D) from the HDD connector (E) (Figure 3-10).
5. Remove the four (4) screws securing the mylar cover (F) to the HDD module
(Figure 3-10).
F E
Green
M3.0*3.5 2.0-0/+0.2KGF/CM 4
Callouts
Prerequisite:
Memory Door Removal (Aspire A314-31 only), HDD (Hard Disk Drive)
Module Removal (Aspire A314-31 only)
1. Remove thirteen (13) screws from the base cover (A) (Figure 3-12).
2. Carefully pry up the base cover starting from the left side of the system (Figure 3-13).
1. Remove fifteen (15) screws from the base cover (A) (Figure 3-15).
2. Carefully pry up and remove the base cover (A) starting from the left side of the
system (Figure 3-16).
Prerequisite:
Base Cover Removal (Aspire A314-31 only) or Base Cover Removal (Aspire
A114-31 only)
4. Remove the battery pack (A) from the system (Figure 3-18).
Red Call
M2.0*3.0 2.0-0/+0.2KGF/CM 1
out
Prerequisite:
Battery Pack Removal
1. Find the WLAN module (A) on the top assembly (Figure 3-19).
C
E
F
D B
A
H
G
2. Disconnect WLAN antennas (B) connected to the WLAN card (Figure 3-20).
3. Remove one (1) screw (C) securing the WLAN module in place (Figure 3-20).
B
C
A
D
C M2.0*3.0 2.0±0.2KGF/CM 1
Prerequisite:
Battery Pack Removal
3. Remove the SSD module (B) from the mainboard connector (D) (Figure 3-23).
C M2.0*3.0 2.0±0.2KGF/CM 1
Prerequisite:
Battery Pack Removal
4. Remove the DC-in jack (C) from the top assembly (Figure 3-25).
Prerequisite:
Battery Pack Removal
C B
E M2.0*3.0 2.0±0.2KGF/CM 1
! CAUTION:
IO Board FFCs (Flexible Flat Cable) can be damaged if removed while the
mainboard connector is locked.
Prerequisite:
Battery Pack Removal
B M2.5*6.0 2.0±0.2KGF/CM 2
Prerequisite:
Battery Pack Removal
A M2.0*3.0 2.0±0.2KGF/CM 3
Prerequisite:
Battery Pack Removal
A M2.0*3.0 2.0±0.2KGF/CM 3
Prerequisite:
Battery Pack Removal
3. Disconnect and remove the touchpad FFC (B) from the touchpad module (C) and
from the mainboard (D) (Figure 3-35).
4. Disconnect the keyboard FPC (E) from the mainboard (F) (Figure 3-35).
F D
E B
6. Peel away the conductive tape (J) from the touchpad module (Figure 3-37).
8. Carefully open the top assembly with one hand, and remove the touchpad module
(G) from the top assembly (Figure 3-39).
! CAUTION:
Touchpad FFCs (Flexible Flat Cable) can be damaged if removed while the
mainboard connector is locked.
K M2.0*2.0 2.0-0/+0.2KGF/CM 2
Prerequisite:
Battery Pack Removal, Touchpad Module Removal
BC
4. Carefully pry up the speaker module (H) and remove it (Figure 3-41).
Prerequisite:
Battery Pack Removal, DC-in Jack Removal
1. Disconnect WLAN antennas (B) connected to the WLAN card (Figure 3-42).
2. Unthread the WLAN antennas (B) from the cable guides (Figure 3-43).
3. Disconnect the eDP cable from the mainboard connector (C) (Figure 3-43).
6. Lift the LCD module (D) away from the top assembly (Figure 3-45).
! CAUTION:
Make sure all cables and antennas are moved away from the device to avoid
damage during removal.
E M2.5*6.0 2.0-0/+0.2KGF/CM 4
Prerequisite:
Battery Pack Removal
+ IMPORTANT:
Follow local regulations for battery disposal.
Prerequisite:
Battery Pack Removal
A
B
+ IMPORTANT:
Follow local regulations for battery disposal.
Prerequisite:
Battery Pack Removal,
DIMM (Dual In-line Memory Module) Removal (for Aspire A314-31 only),
WLAN (Wireless Local Area Network) Module Removal, SSD (Solid State
Drive) Module Removal (Aspire A314-31 only),
and Heatsink Removal (Aspire A314-31 only)
C
B
3. Disconnect the DC-in cable from the mainboard connector (D) (refer to Figure 3-49).
4. Disconnect the fan cable from the mainboard connector (E) (refer to Figure 3-49).
5. Disconnect the IO board FFC from the mainboard connector (F) (refer to Figure 3-49).
6. Disconnect the speaker cable from the mainboard connector (G) (refer to
Figure 3-49).
7. Disconnect the keyboard FPC from the mainboard connector (H) (refer to
Figure 3-49).
8. Disconnect the touchpad FFC from the mainboard connector (J) (refer to Figure 3-49).
9. Disconnect the eDP cable from the mainboard connector (K) (refer to Figure 3-49).
D K
E
G H J M
F
NOTE:
The hexagonal screw for the SSD module can be placed in one of two
locations on the mainboard depending on the model of the SSD.
12. Remove the mainboard from the top assembly (Figure 3-50).
+ IMPORTANT:
Circuit boards >10 cm² have been highlighted with a yellow rectangle as
shown in Figure 3-51. Remove the circuit board and follow local
regulations for disposal.
L M2.0*3.0 2.0±0.2KGF/CM 2
M M2.0*1.9 2.0±0.2KGF/CM 1
Prerequisite:
Battery Pack Removal,
WLAN (Wireless Local Area Network) Module Removal, Heatsink Removal
(Aspire A314-31 only)
C
B
3. Disconnect the DC-in cable from the mainboard connector (D) (refer to Figure 3-53).
4. Disconnect the IO board FFC from the mainboard connector (E) (refer to Figure 3-53).
5. Disconnect the speaker cable from the mainboard connector (F) (refer to
Figure 3-53).
6. Disconnect the RTC battery from the mainboard connector (G) (refer to Figure 3-53).
7. Disconnect the keyboard FPC from the mainboard connector (H) (refer to
Figure 3-53).
8. Disconnect the touchpad FFC from the mainboard connector (J) (refer to Figure 3-53).
9. Disconnect the eDP cable from the mainboard connector (K) (refer to Figure 3-53).
K
D
G
F J
H
E
11. Remove the mainboard from the top assembly (Figure 3-54).
+ IMPORTANT:
Circuit boards >10 cm² have been highlighted with a yellow rectangle as
shown in Figure 3-55. Remove the circuit board and follow local
regulations for disposal.
B M2.0*3.0 2.0±0.2KGF/CM 2
Prerequisite:
Touchpad Module Removal, LCD Module Removal, and Mainboard
Removal (Aspire A314-31 only) or Mainboard Removal (Aspire A114-31
only)
NOTE: NOTE:
The keyboard is included as part of the top assembly and can not be disassembled.
In the event that the keyboard can no longer be used, replace the entire top
assembly.
LCD
Module
LCD
Bezel
eDP &
Camera
Cable
WLAN
Antennas
LCD
Cover
Prerequisite:
LCD Module Removal
1. Lift up the top edge of the bezel by releasing it from the latches (Figure 3-57).
2. Continue along the left and right sides of the bezel until all the latches have been
released (Figure 3-58).
Prerequisite:
LCD Bezel Removal
1. Find the LCD panel (B) in the LCD cover (Figure 3-60).
2. Remove four (4) screws (C) securing the LCD panel in place (Figure 3-60).
C C
B
3. Carefully turn the LCD panel over so that the display panel is face down on a flat
surface (Figure 3-61).
4. Peel back the clear mylar tape (D) securing the eDP cable to the LCD panel
(Figure 3-61).
! CAUTION:
Make sure the eDP and camera cable is moved away from the device to avoid
damage during LCD Panel removal.
C M2.0*2.5 2.0±0.2KGF/CM 4
Prerequisite:
LCD Bezel Removal
1. Find the camera module (A) on the LCD cover. Refer to Figure 3-60.
2. Disconnect the camera cable (B) from the connector (C) (Figure 3-63).
NOTE: NOTE:
Use care not to damage the cable.
B
C
3. Lift the camera module (A) from the adhesive and remove it (Figure 3-64).
Prerequisite:
LCD Bezel Removal
1. Find the LCD hinges (A) on the LCD cover (Figure 3-65).
2. Remove eight (8) screws securing the LCD hinges in place (Figure 3-65).
Prerequisite:
LCD Panel Removal and LCD Hinge Removal
1. Disconnect the camera cable (B) from the connector (A) (Figure 3-67).
NOTE: NOTE:
Use care not to damage the cable.
2. Disconnect the eDP and camera cable from the cable guides and remove it from the
LCD cover (Figure 3-68).
Prerequisite:
eDP and Camera Cable Removal
1. Locate the antennas cables on the LCD cover (A) (Figure 3-69).
2. Gently peel back the grounding foil of the AUX antenna (white-color) and carefully
remove the antenna PCB from the system (Figure 3-70).
3. Remove the AUX antenna (white-color) from its cable guides on the top edge
(Figure 3-70).
AUX
MAIN
! CAUTION:
Use care not to damage the antenna PCB circuit area when the grounding
foil is removed.
5. Remove the both the WLAN antennas from the cable guides along the side and
bottom (Figure 3-72).
6. Remove the WLAN antennas from the LCD cover (Figure 3-72).
1. Place the MAIN antenna (black-color) to the right on the LCD cover (Figure 3-73).
AUX
MAIN
2. Make sure that the edge of the antenna PCB is properly seated and placed onto its
compartment highlighted by a green rectangle as shown in Figure 3-74.
3. Adhere the MAIN antenna grounding foil in place (Figure 3-74).
MAIN
AUX
6. Route and secure the indicated portions of the MAIN antenna and AUX antenna
(Figure 3-76).
AUX MAIN
8. Route and secure the WLAN antennas carefully to the indicated portion of cable
guides on the upper left portion of the LCD cover (Figure 3-78).
! CAUTION:
Make sure the WLAN antennas are secured currently along the guides to
avoid damage when replacing the LCD hinges.
1. Place and secure the eDP and camera cable to the cable guides on the LCD cover
(Figure 3-79).
3. Route and secure the eDP camera cable carefully to the indicated portion of cable
guides on the bottom right portion of the LCD cover (Figure 3-81).
NOTE: NOTE:
Use care not to damage the cable.
1. Place the left and right LCD hinges on the LCD cover (Figure 3-83).
1. Place the LCD panel (A) on a flat surface with the back side facing up and aligned
properly to the bottom of the LCD cover as shown in Figure 3-86.
2. Connect the eDP cable to the LCD panel connector (B) (Figure 3-85).
3. Adhere the clear mylar tape (C) to secure the eDP cable to the LCD panel (A)
(Figure 3-86).
C
A
D D
A
! CAUTION:
Make sure the eDP and camera cable and WLAN antennas are moved away
from the device to avoid damage during installation.
D M2.0*2.5 2.0±0.2KGF/CM 4
1. Place the camera module (A) to its compartment on the LCD cover and secure it in
place with adhesives. Make sure that the aperture on the camera module is aligned
with the stud (B) located on the LCD cover (Figure 3-88).
2. Connect the camera cable (C) to the camera connector (D) (Figure 3-88).
NOTE: NOTE:
Use care not to damage the cable.
D A
1. Place and align the LCD bezel with the LCD cover and press along the top edge of the
LCD bezel to secure the latches to the LCD cover (Figure 3-89).
2. Continue pressing downward along the sides of the LCD bezel to engage all the
latches.
3. Press the two LCD hinge caps together to secure the latches to the LCD cover. Make
sure all the latches are fully engaged.
! CAUTION:
Use care not to damage all cables during LCD bezel installation.
NOTE: NOTE:
1. The keyboard is included as part of the top assembly and can not be
disassembled. In the event that the keyboard can no longer be used, replace the
entire top assembly.
2.Tear the Mylar from the old uppercase then stick it on new uppercase.
A314-31
A114-31
1. Place the mainboard (A) onto the top assembly (Figure 3-92).
! CAUTION:
Make sure all FFCs and FPCs are moved away from the mainboard during
installation.
2. Install and secure the two (2) screws (B) to the mainboard (Figure 3-92).
3. Connect the DC-in cable to the mainboard connector (D) (Figure 3-92).
4. Connect the IO board FFC to the mainboard connector (E) (Figure 3-92).
5. Connect the speaker cable to the mainboard connector (F) (Figure 3-92).
6. Connect the RTC battery cable to the mainboard connector (G) (Figure 3-92).
7. Connect the keyboard FPC to the mainboard connector (H) (Figure 3-92).
8. Connect the touchpad FFC to the mainboard connector (J) (Figure 3-92).
9. Connect the eDP cable to the mainboard connector (K) (Figure 3-92).
K
D
A
G
F J
H
E
C
B
NOTE: NOTE:
Make sure that the touchpad FFC and the keyboard FPC are firmly secured to the
mainboard connectors.
B M2.0*3.0 2.0±0.2KGF/CM 2
1. Place the mainboard (A) onto the top assembly (Figure 3-93).
! CAUTION:
Make sure all FFCs and FPCs are moved away from the mainboard during
installation.
2. Install and secure the two (2) screws (L) to the mainboard (Figure 3-93).
3. Install and secure the one (1) hexagonal screw (M) to the mainboard (Figure 3-93).
4. Connect the DC-In cable to the mainboard connector (D) (Figure 3-93).
5. Connect the fan cable to the mainboard connector (E) (Figure 3-93).
6. Connect the IO board FFC to the mainboard connector (F) (Figure 3-93).
7. Connect the speaker cable to the mainboard connector (G) (Figure 3-93).
8. Connect the keyboard FPC to the mainboard connector (H) (Figure 3-93).
9. Connect the touchpad FFC to the mainboard connector (J) (Figure 3-93).
10. Connect the eDP cable to the mainboard connector (K) (Figure 3-93).
D K
A
E
G H J M
F
C
B
NOTE: NOTE:
Make sure that the touchpad, and keyboard FPCs, are firmly secured to the
mainboard connectors.
L M2.0*3.0 2.0±0.2KGF/CM 2
M M2.0*1.9 2.0±0.2KGF/CM 1
1. Place and secure the RTC battery (A) to its compartment on the top assembly.
(Figure 3-96).
2. Connect the RTC battery cable (B) to the mainboard connector (C) (Figure 3-96).
1. Place and secure the RTC battery (A) to its compartment on the mainboard. Make
sure that the RTC battery (A) comes into contact with the mainboard connector (B)
(Figure 3-96).
1. Place the LCD module on the top assembly as shown on Figure 3-97. Make sure the
LCD hinges are at a 90 degree angle to the LCD module and lie flat against the top
assembly.
2. Install and secure the four (4) screws (D) to the LCD module. Refer to Figure 3-97.
! CAUTION:
Make sure all cables and antennas are moved away from the device to avoid
damage during installation.
D M2.5*6.0 2.0-0/+0.2KGF/CM 4
1. Place the speaker module (H) to its compartment on the base cover (Figure 3-99).
2. Route the speaker cable (C) along the cable guides (Figure 3-100).
3. Connect the speaker cable (A) to its mainboard connector (B) (Figure 3-100).
BC
1. Carefully open the top assembly with one hand, and place the touchpad module (G)
to its compartment on the top assembly (Figure 3-101).
2. Install and secure two (2) screws (K) securing the touchpad module in place
(Figure 3-102).
4. Adhere the touchpad rubber (H) to the touchpad module (Figure 3-105).
F D
E B
7. Adhere the clear tape (A) covering the keyboard connector (Figure 3-106).
K M2.0*2.0 2.0-0/+0.2KGF/CM 2
+ IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing the module.
! CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
Eapus XR-PE
1. Remove all traces of thermal grease from CPU (or GPU) using a lint-free cloth or
cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.
NOTE: NOTE:
Force used during installation of heatsink is sufficient to spread grease evenly over
CPU top.
3. Place the heatsink (F) on the mainboard (Figure 3-108).
4. Install and secure the three (3) screws (A) in numerical order from one (1) to three (3)
to the mainboard (Figure 3-108). Ensure the heatsink is properly aligned and seated.
A M2.0*3.0 2.0±0.2KGF/CM 3
+ IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing the module.
! CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
Eapus XR-PE
1. Remove all traces of thermal grease from CPU (or GPU) using a lint-free cloth or
cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.
NOTE: NOTE:
Force used during installation of heatsink is sufficient to spread grease evenly over
CPU top.
3. Place the heatsink (F) on the mainboard (Figure 3-108).
4. Install and secure the three (3) screws (A) in numerical order from one (1) to three (3)
to the mainboard (Figure 3-108). Ensure the heatsink is properly aligned and seated.
A M2.0*3.0 2.0±0.2KGF/CM 3
1. Place the fan onto the top assembly (A) (Figure 3-109).
2. Install and secure two (2) screws (B) to the fan module (Figure 3-109).
3. Connect the fan cable to its mainboard connector (A) (Figure 3-109).
B M2.5*6.0 2.0±0.2KGF/CM 2
1. Place the IO board onto the top assembly (D) (Figure 3-110).
2. Install and secure the one (1) screw (E) to the IO board (Figure 3-110).
3. Connect the IO Board cable (A) to its mainboard connector (B) and the IO Board
connector (C) (Figure 3-110).
C B
E M2.0*3.0 2.0±0.2KGF/CM 1
1. Place the DC-in jack to its compartment on the top assembly (C) (Figure 3-111).
2. Route the DC-in cable (A) to the cable guides (Figure 3-111).
3. Connect the DC-in cable (A) to its motherboard connector (B) (Figure 3-111).
1. Place and insert the SSD module (B) into the mainboard connector (D) (Figure 3-112).
2. Install and secure one (1) screw (C) to the SSD module (Figure 3-113).
C M2.0*3.0 2.0±0.2KGF/CM 1
1. Place and insert the WLAN module into the mainboard connector (A) (Figure 3-114).
2. Install and secure one (1) screw (B) to the WLAN module (Figure 3-115).
3. Connect the AUX antenna (white-color) to the WLAN AUX pin (Figure 3-115).
4. Connect the MAIN antenna (black-color) to the WLAN MAIN pin (Figure 3-115).
B
C
C M2.0*3.0 2.0±0.2KGF/CM 1
1. Place the battery pack (A) to its compartment on the system (Figure 3-116).
2. Connect the battery cable to the mainboard connector (B) (Figure 3-117).
3. Insert and secure the one (1) screw to the battery pack (Figure 3-117).
Red Call
M2.0*3.0 2.0±0.2KGF/CM 1
out
1. Carefully place the base cover onto the top assembly and slide the base cover onto
the top of the system in the indicated direction. Make sure that the edges of the base
cover are aligned properly to those of the top assembly (Figure 3-118).
2. Press downward on the system to engage the tabs. Make sure all the tabs are fully
engaged (Figure 3-119).
1. Carefully place the base cover onto the top assembly and slide the base cover onto
the top of the system in the indicated direction. Make sure that the edges of the base
cover are aligned properly to those of the top assembly (Figure 3-121).
2. Press downward on the system to engage the tabs. Make sure all the tabs are fully
engaged (Figure 3-122).
1. Place the HDD brackets with mylar (G) on top of the HDD (Figure 3-124).
2. Install and secure four (4) screws (F) to the HDD brackets (Figure 3-124).
3. Connect the HDD cable (D) to the HDD module connector (E) (Figure 3-124).
F E
4. Place the HDD module (C) in to its component on the system as shown in
Figure 3-125.
A
D
1. Place the HDD door (A) on the system and press downward to engage the tabs. Make
sure all the tabs are fully engaged (Figure 3-127).
2. Install and secure one (1) screw to the HDD door (Figure 3-128).
1. Place the memory door (A) on the system and press downward to engage the tabs.
Make sure all the tabs are fully engaged (Figure 3-129).
2. Install and secure one (1) screw to the memory door (Figure 3-130).
Pre-disassembly Instructions 0
4. Remove the SD card from the SD card slot (B) (Figure 3-132).
NOTE: NOTE:
Make sure the system is completely powered off.
Memory
HDD Door
Door
Memory HDD
Base
Cover
Battery
LCD
Mainboard
Assembly
Top
Assembly
NOTE: NOTE:
The keyboard is included as part of the top assembly and can not be disassembled.
In the event that the keyboard is damaged, replace the entire top assembly.
1. Remove the one (1) screw from the memory door (A) (Figure 3-133).
2. Pry open the memory door from the left side of the memory door and remove the
memory door (A) (Figure 3-134).
2. Pry the retention clips away from the memory module (Figure 3-136).
1. Remove the one (1) screw from the hard drive door (A) (Figure 3-138).
2. Pry open the hard drive door from the right side of the hard drive door and remove
the hard drive door (Figure 3-139).
Prerequisite:
Hard Drive Door Removal (Aspire A314-32 only)
2. Disconnect the HDD cable (B) from the mainboard connector (C) (Figure 3-141).
4. Disconnect and remove the HDD cable (B) from the HDD connector (D) (Figure 3-143).
5. Remove the four (4) screws securing the HDD brackets with mylar (E) to the HDD
module (Figure 3-143).
B
E
Prerequisite:
Memory Door Removal (Aspire A314-32 only) and HDD (Hard Disk Drive)
Module Removal (Aspire A314-32 only)
1. Remove the thirteen (13) screws from the base cover (A) (Figure 3-145).
2. Pry up the base cover starting from the left side of the system (Figure 3-146).
1. Remove the fifteen (15) screws from the base cover (A) (Figure 3-148).
2. Pry up the base cover starting from the left side of the system and remove the base
cover from the system (Figure 3-149).
Prerequisite:
Base Cover Removal (Aspire A114-32 only)
1. Locate the battery pack (A) on the top assembly (Figure 3-150).
2. Disconnect the battery cable (C) from the mainboard connector (B) (Figure 3-150).
3. Remove the one (1) screw (D) from the battery pack (Figure 3-150).
B
D
C
A
4. Remove the battery pack from the top assembly (Figure 3-150).
+ IMPORTANT:
Follow local regulations for battery disposal.
Prerequisite:
Base Cover Removal (Aspire A114-32 only)
1. Locate the battery pack (A) on the top assembly (Figure 3-152).
2. Disconnect the battery cable (C) from the mainboard connector (B) (Figure 3-152).
3. Remove the one (1) screw (D) from the battery pack (Figure 3-152).
B
D
C
A
4. Remove the battery pack (A) from the system (Figure 3-153).
+ IMPORTANT:
Follow local regulations for battery disposal.
Prerequisite:
Battery Pack Removal (Aspire A314-32 only)
1. Locate the WLAN module (A) on the top assembly (Figure 3-154).
B
C
J
H G
E
F F
2. Disconnect WLAN antenna cables (B) connected to the WLAN module (Figure 3-155).
3. Remove the one (1) screw (C) from the WLAN module (Figure 3-155).
Prerequisite:
Battery Pack Removal (Aspire A114-32 only)
1. Locate the WLAN module (A) on the top assembly (Figure 3-157).
A
G D
B
C
E
F F
2. Disconnect WLAN antenna cables (B) connected to the WLAN module (Figure 3-158).
3. Remove the one (1) screw (C) from the WLAN module (Figure 3-158).
Prerequisite:
Battery Pack Removal (Aspire A314-32 only)
3. Remove the SSD module from the mainboard connector (D) (Figure 3-161).
Prerequisite:
Battery Pack Removal (Aspire A314-32 only)
1. Locate the DC-in jack (B) on the top assembly (Figure 3-154).
2. Disconnect the DC-in cable (A) from the mainboard connector (C) (Figure 3-162).
3. Unroute the DC-in cable from the cable guides (Figure 3-162).
C
A
4. Remove the DC-in jack from the top assembly (Figure 3-163).
Prerequisite:
Battery Pack Removal (Aspire A114-32 only)
1. Locate the DC-in jack (B) on the top assembly (Figure 3-157).
2. Disconnect the DC-in cable (A) from the mainboard connector (C) (Figure 3-164).
3. Unroute the DC-in cable from the cable guides (Figure 3-164).
C
A
4. Remove the DC-in jack from the top assembly (Figure 3-165).
Prerequisite:
Battery Pack Removal (Aspire A314-32 only)
3. Disconnect the IO board FFC (A) from the mainboard connector (B) and the IO board
connector (D) then remove the IO board FFC (A) (Figure 3-167).
4. Remove the one (1) screw (E) securing the IO board in place (Figure 3-167).
! CAUTION:
IO board FFC (Flexible Flat Cable) can be damaged if removed while the
mainboard connector is locked.
Prerequisite:
Battery Pack Removal (Aspire A114-32 only)
D
A
! CAUTION:
IO board FFC (Flexible Flat Cable) can be damaged if removed while the
mainboard connector is locked.
Prerequisite:
Battery Pack Removal (Aspire A314-32 only)
3. Disconnect the fan cable connector (C) from the mainboard connector (D) and
remove the two (2) screws (B) securing the fan in place (Figure 3-172).
D
C
Prerequisite:
Battery Pack Removal (Aspire A314-32 only)
Prerequisite:
Battery Pack Removal (Aspire A114-32 only)
Prerequisite:
Battery Pack Removal (Aspire A314-32 only) or Battery Pack Removal
(Aspire A114-32 only)
1. Locate the touchpad module (E) on the top assembly (Figure 3-154 or Figure 3-157).
2. Peel off the two (2) pieces of adhesive tape marked in the yellow rectangles
(Figure 3-178).
3. Disconnect the touchpad FFC (A) from the touchpad connector (B) and the
mainboard connector (C) then remove the touchpad FFC (Figure 3-179).
4. Disconnect the keyboard FPC (D) from the mainboard connector (F) (Figure 3-179).
F C
D
A
6. Peel off the conductive tape (H) from the touchpad module (Figure 3-181).
8. Carefully open the top assembly with one hand and remove the touchpad module
from the top assembly (Figure 3-183).
Prerequisite:
Battery Pack Removal (Aspire A314-32 only) or Battery Pack Removal
(Aspire A114-32 only)
1. Locate the speaker module (F) on the top assembly (Figure 3-154 or Figure 3-157).
2. Peel off the adhesive tape covering the touchpad module (Figure 3-184).
3. Disconnect the touchpad FFC (A) from the touchpad connector (C) and the
mainboard connector (B) then remove the touchpad FFC from the top assembly
(Figure 3-185).
5. Disconnect the speaker cable (E) from the mainboard connector (D) (Figure 3-187).
6. Unthread the speaker cable from the cable guides (Figure 3-187).
Prerequisite:
DC-in Jack Removal (Aspire A314-32 only)
1. Disconnect WLAN antenna cables (A) from the WLAN module (Figure 3-189).
2. Unthread the WLAN antenna cables from the cable guides (Figure 3-190).
3. Disconnect the eDP cable from the mainboard connector (B) and unthread the eDP
cable from the cable guides (Figure 3-190).
6. Lift the LCD module (C) away from the top assembly (Figure 3-192).
! CAUTION:
Make sure the eDP and antenna cables are unthreaded from the cable guides
to avoid damage during removal.
Prerequisite:
DC-in Jack Removal (Aspire A114-32 only)
1. Disconnect WLAN antenna cables (A) from the WLAN module (Figure 3-193).
2. Unthread the WLAN antenna cables from the cable guides (Figure 3-194).
3. Disconnect the eDP cable from the mainboard connector (B) and unthread the eDP
cable from the cable guides (Figure 3-194).
6. Lift the LCD module (C) away from the top assembly (Figure 3-196).
! CAUTION:
Make sure the eDP cable and antenna cables are unthreaded from the cable
guides to avoid damage during removal.
Prerequisite:
Battery Pack Removal (Aspire A314-32 only)
+ IMPORTANT:
Follow local regulations for battery disposal.
Prerequisite:
Battery Pack Removal (Aspire A114-32 only)
+ IMPORTANT:
Follow local regulations for battery disposal.
Prerequisite:
Battery Pack Removal (Aspire A314-32 only), WLAN (Wireless Local Area
Network) Module Removal (Aspire A314-32 only), SSD (Solid State Drive)
Module Removal (Aspire A314-32 only), Memory Module Removal (Aspire
A314-32 only) and Heatsink Removal (Aspire A314-32 only)
3. Disconnect the DC-in cable from the mainboard connector (B) (refer to Figure 3-200).
4. Disconnect the fan cable from the mainboard connector (C) (refer to Figure 3-200).
5. Disconnect the IO board FFC from the mainboard connector (D) (refer to
Figure 3-200).
6. Disconnect the speaker cable from the mainboard connector (E) (refer to
Figure 3-200).
7. Disconnect the keyboard FPC from the mainboard connector (F) (refer to
Figure 3-200).
8. Disconnect the touchpad FFC from the mainboard connector (G) (refer to
Figure 3-200).
9. Disconnect the eDP cable from the mainboard connector (H) (refer to Figure 3-200).
10. Remove the one (1) hexagonal screw (J) (Refer to Figure 3-200).
H
B
C
F G
E
J
D K
NOTE:
The hexagonal screw locations may differ depending on the model of the
SSD module.
12. Remove the mainboard from the top assembly (Figure 3-201).
+ IMPORTANT:
Circuit boards >10 cm² have been highlighted with a yellow rectangle as
shown in Figure 3-202. Remove the circuit board and follow local
regulations for disposal.
Prerequisite:
Battery Pack Removal (Aspire A114-32 only), WLAN (Wireless Local Area
Network) Module Removal (Aspire A114-32 only) and Heatsink Removal
(Aspire A114-32 only)
3. Disconnect the DC-in cable from the mainboard connector (B) (refer to Figure 3-204).
4. Disconnect the IO board FFC from the mainboard connector (C) (refer to
Figure 3-204).
5. Disconnect the speaker cable from the mainboard connector (D) (refer to
Figure 3-204).
6. Disconnect the keyboard FPC from the mainboard connector (E) (refer to
Figure 3-204).
7. Disconnect the RTC battery from the mainboard connector (F) (refer to Figure 3-204).
8. Disconnect the touchpad FFC from the mainboard connector (G) (refer to
Figure 3-204).
9. Disconnect the eDP cable from the mainboard connector (H) (refer to Figure 3-204).
H
J
F
D G
C E J
11. Remove the mainboard from the top assembly (Figure 3-205).
+ IMPORTANT:
Circuit boards >10 cm² have been highlighted with a yellow rectangle as
shown in Figure 3-206. Remove the circuit board and follow local
regulations for disposal.
Prerequisite:
Fan Removal (Aspire A314-32 only), IO Board Removal (Aspire 314-32
only) or IO Board Removal (Aspire 114-32 only), Memory Module Removal
(Aspire A314-32 only), Touchpad Module Removal, Speaker Module
Removal, LCD Module Removal (Aspire A314-32 only) or LCD Module
Removal (Aspire A114-32 only) and Mainboard Removal (Aspire A314-32
only) or Mainboard Removal (Aspire A114-32 only)
NOTE: NOTE:
1. The keyboard is included as part of the top assembly (Figure 3-207) and can not
be disassembled. In the event that the keyboard can no longer be used, replace
the entire top assembly.
LCD
Module
LCD
Bezel
eDP &
Camera
Cable
WLAN
Antennas
LCD
Cover
Prerequisite:
LCD Module Removal (Aspire A314-32 only) or LCD Module Removal
(Aspire A114-32 only)
1. Pry up the top edge of the bezel by releasing it from the latches (Figure 3-208).
2. Continue along the left and right sides of the bezel until all the latches are released
(Figure 3-209).
Prerequisite:
LCD Bezel Removal
1. Locate the LCD panel (B) on the LCD back cover (Figure 3-211).
2. Remove the four (4) screws (C) securing the LCD panel in place (Figure 3-211).
C C
B
3. Carefully flip the LCD panel over so that the LCD panel faces down and is placed on a
flat surface (Figure 3-212).
4. Peel back the adhesive tape securing the eDP cable to the LCD panel connector (D)
(Figure 3-212).
Prerequisite:
LCD Bezel Removal
1. Locate the camera module (A) on the LCD cover (Figure 3-211).
2. Peel back the conductive tape securing the camera cable in place (Figure 3-214).
3. Disconnect the camera cable (B) from the camera connector (C) (Figure 3-214).
NOTE: NOTE:
Use care not to damage the cable.
B
C
4. Carefully pry up the camera module from the LCD cover and remove the camera
module (Figure 3-215).
Prerequisite:
LCD Bezel Removal
1. Locate the LCD hinges (A) on the LCD cover (Figure 3-216).
2. Remove the eight (8) screws securing the LCD hinges in place (Figure 3-216).
Prerequisite:
LCD Panel Removal and LCD Hinge Removal
1. Peel back the conductive tape securing the camera cable in place (Figure 3-218).
2. Disconnect the camera cable (B) from the camera connector (A) (Figure 3-218).
NOTE: NOTE:
Use care not to damage the camera cable and connector.
B A
3. Unthread the eDP and camera cable from the cable guides and remove the eDP and
camera cable from the LCD cover (Figure 3-219).
Prerequisite:
eDP and Camera Cable Removal
1. Gently peel off the AUX antenna and its grounding foil. Then unthread the AUX
antenna cable (white-color) from the cable guides (Figure 3-220).
AUX
! CAUTION:
Use care not to damage the antenna PCB circuit area marked in the green
rectangles when peeling off the antenna and its grounding foil
(Figure 3-221).
MAIN
3. Unthread the antenna cables from the cable guides (Figure 3-223).
1. Place the MAIN antenna (black-color) to the right side of the LCD cover. Make sure
that the MAIN antenna PCB circuit area is properly placed and seated onto its
compartment highlighted in the green rectangle (Figure 3-225).
2. Adhere the grounding foil of the MAIN antenna in place (Figure 3-225).
MAIN
3. Place the AUX antenna (white-color) to the left side of the LCD cover. Make sure that
the AUX antenna PCB circuit area is properly placed and seated onto its compartment
highlighted in the green rectangle (Figure 3-226).
4. Adhere the grounding foil of the AUX antenna in place (Figure 3-226).
AUX
AUX MAIN
6. Route and secure the WLAN antenna cables to the cable guides at the bottom right
corner of the LCD cover as shown in Figure 3-228.
8. Route and secure the WLAN antenna cables to the cable guides at the upper left
corner of the LCD cover as shown in Figure 3-230.
! CAUTION:
Make sure the WLAN antenna cables are secured currently along the guides
to avoid damage when replacing the LCD hinges.
1. Route and secure the eDP and camera cable to the cable guides on the LCD cover
(Figure 3-232).
2. Route and secure the eDP and camera cable to the cable guides at the upper left
portion of the LCD cover as shown in Figure 3-233.
! CAUTION:
Make sure the eDP and camera cable is secured currently along the cable
guides to avoid damage when replacing the LCD hinges.
4. Connect the camera cable (B) to the camera connector (A). Then adhere the
conductive tape to secure the camera cable in place (Figure 3-235).
B A
1. Place the left and right LCD hinges on the LCD cover (Figure 3-236).
2. Install the eight (8) screws to secure the LCD hinges in place (Figure 3-237).
1. Place the LCD panel (A) on a flat surface with the back side facing up and aligned
properly to the bottom edge of the LCD cover as shown in Figure 3-239.
2. Connect the eDP cable to the LCD panel connector (B) (Figure 3-238).
3. Adhere the adhesive tape (C) to secure the eDP cable to the LCD panel (A)
(Figure 3-239).
C A
D D
! CAUTION:
Make sure the eDP and camera cable and WLAN antenna cables do not
interfere during the LCD panel installation to avoid damage.
1. Place the camera module (A) onto its compartment on the LCD cover and secure the
camera module in place. Make sure that the camera module is aligned with the studs
(B) located on the LCD cover (Figure 3-241).
2. Connect the camera cable (C) to the camera connector (D) (Figure 3-241).
3. Adhere the conductive tape (E) to secure the camera cable in place (Figure 3-241).
NOTE: NOTE:
Use care not to damage the cable and camera module.
A
C D
B
E
2. Place the LCD bezel on the LCD cover and align the LCD bezel with the LCD cover
(Figure 3-243).
4. Press the two LCD hinge caps together to secure the latches to the LCD cover. Make
sure all the latches are fully engaged.
! CAUTION:
Use care not to damage all cables during LCD bezel installation.
NOTE: NOTE:
1. The keyboard is included as part of the top assembly and can not be
disassembled. In the event that the keyboard can no longer be used, replace the
entire top assembly (Figure 3-245).
2.Tear the Mylar from the old uppercase then stick it on new uppercase.
A314-32
A114-32
1. Place the mainboard (A) onto the top assembly (Figure 3-246).
! CAUTION:
Make sure all FPCs, FFCs and cables do not interfere in the mainboard
installation.
2. Secure the two (2) screws (K) on the mainboard (refer to Figure 3-247).
3. Secure the one (1) hexagonal screw (J) on the mainboard (refer to Figure 3-247).
4. Connect the DC-in cable to the mainboard connector (B) (refer to Figure 3-247).
5. Connect the fan cable to the mainboard connector (C) (refer to Figure 3-247).
6. Connect the IO board FFC to the mainboard connector (D) (refer to Figure 3-247).
7. Connect the speaker cable to the mainboard connector (E) (refer to Figure 3-247).
8. Connect the keyboard FPC to the mainboard connector (F) (refer to Figure 3-247).
9. Connect the touchpad FFC to the mainboard connector (G) (refer to Figure 3-247).
H
B
C
F G
E
J
D K
11. Adhere the adhesive tape to the keyboard FPC connector (L) and speaker cable
connector (M) (Figure 3-248).
M L
MB
USB
NOTE: NOTE:
When connecting the touchpad board FFC to the mainboard, connect the MB end
to the mainboard and the TP end to the touchpad module (Figure 3-250).
TP
MB
1. Place the mainboard (A) onto the top assembly (Figure 3-251).
! CAUTION:
Make sure all FPCs, FFCs and cables do not interfere in the mainboard
installation.
2. Secure the two (2) screws (J) on the mainboard (refer to Figure 3-252).
3. Connect the DC-in cable to the mainboard connector (B) (refer to Figure 3-252).
4. Connect the IO board FFC to the mainboard connector (C) (refer to Figure 3-252).
5. Connect the speaker cable to the mainboard connector (D) (refer to Figure 3-252).
6. Connect the RTC battery cable to the mainboard connector (F) (refer to Figure 3-252).
7. Connect the keyboard FPC to the mainboard connector (E) (refer to Figure 3-252).
8. Connect the touchpad FFC to the mainboard connector (G) (refer to Figure 3-252).
H
J
F
D G
C E J
10. Adhere the adhesive tape to the keyboard connector (K) (Figure 3-253).
NOTE: NOTE:
When connecting the IO board FFC to the mainboard, connect the MB end to the
mainboard and the USB end to the IO board (Figure 3-249).
NOTE: NOTE:
When connecting the touchpad board FFC to the mainboard, connect the MB end
to the mainboard and the TP end to the touchpad module (Figure 3-250).
1. Place and secure the RTC battery (A) to its compartment on the mainboard. Make
sure that the RTC battery comes into contact with the mainboard connector (B)
(Figure 3-254).
1. Place and secure the RTC battery (A) to its compartment on the top assembly.
(Figure 3-255).
2. Connect the RTC battery cable (B) to the mainboard connector (C) (Figure 3-255).
1. Place the LCD module (C) on the top assembly as shown in Figure 3-256. Make sure
the LCD hinges are at a 90-degree angle to the LCD module and lie flat against the
top assembly.
2. Secure the four (4) screws (D) on the LCD hinges (Figure 3-257).
! CAUTION:
Make sure the eDP cable and WLAN antenna cables do not interfere in the
LCD module installation.
5. Connect the AUX antenna (white-color) to the WLAN AUX pin (Figure 3-259).
6. Connect the MAIN antenna (black-color) to the WLAN MAIN pin (Figure 3-259).
AUX
MAIN
1. Place the LCD module (C) on the top assembly as shown in Figure 3-260. Make sure
the LCD hinges are at a 90-degree angle to the LCD module and lie flat against the
top assembly.
2. Secure the four (4) screws (D) on the LCD hinges (Figure 3-261).
! CAUTION:
Make sure the eDP cable and WLAN antenna cables do not interfere in the
LCD module installation.
5. Connect the AUX antenna (white-color) to the WLAN AUX pin (Figure 3-263).
6. Connect the MAIN antenna (black-color) to the WLAN MAIN pin (Figure 3-263).
AUX
MAIN
1. Place the speaker module (F) to its compartment on the top assembly (Figure 3-264).
2. Route the speaker cable along the cable guides (Figure 3-265).
3. Connect the speaker cable (E) to its connector on the mainboard (D) (Figure 3-265).
5. Connect the touchpad FFC (A) to the touchpad connector (C) and the mainboard
connector (B) (Figure 3-267).
1. Open the top assembly with one hand and place the touchpad module (A) to its
compartment on the top assembly (Figure 3-269).
2. Install the two (2) screws (B) to secure the touchpad module in place (Figure 3-270).
4. Adhere the rubber (D) to the top assembly as shown in Figure 3-272.
F G
E
H
7. Adhere the two (2) pieces of adhesive tape to the touchpad module, touchpad FFC,
keyboard FPC, keyboard connector and speaker cable connector (Figure 3-274).
NOTE: NOTE:
When connecting the touchpad board FFC to the mainboard, connect the MB end
to the mainboard and the TP end to the touchpad module. Refer to Figure 3-250.
+ IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing the module.
! CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
Eapus XR-PE
1. Remove all traces of thermal grease from CPU (or GPU) using a lint-free cloth or
cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.
NOTE: NOTE:
Force used during installation of heatsink is sufficient to spread grease evenly over
CPU top.
3. Place the heatsink (A) on the mainboard (Figure 3-275).
+ IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing the module.
! CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
Eapus XR-PE
1. Remove all traces of thermal grease from CPU (or GPU) using a lint-free cloth or
cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.
NOTE: NOTE:
Force used during installation of heatsink is sufficient to spread grease evenly over
CPU top.
3. Place the heatsink (A) on the mainboard (Figure 3-277).
2. Secure the two (2) screws (B) on the fan module (Figure 3-280).
3. Connect the fan cable (C) to the mainboard connector (D) (Figure 3-280).
D
C
AUX
MAIN
1. Place the IO board onto the top assembly (D) (Figure 3-282).
2. Secure one (1) screw (E) on the IO board (D) (Figure 3-283).
3. Connect the IO board FFC (A) to the mainboard connector (B) and the IO board
connector (C) (Figure 3-283).
C
A
NOTE: NOTE:
When connecting the IO board FFC to the mainboard, connect the MB end to the
mainboard and the USB end to the IO board (Figure 3-249).
1. Place the IO board (D) onto the top assembly (Figure 3-285).
C
A
NOTE: NOTE:
When connecting the IO board FFC to the mainboard, connect the MB end to the
mainboard and the USB end to the IO board (Figure 3-249).
Prerequisite:
Battery Pack Removal
1. Place the DC-in jack (C) into its compartment on the top assembly (Figure 3-287).
2. Route the DC-in cable along the cable guides (Figure 3-288).
3. Connect DC-in cable (A) to the mainboard connector (B) (Figure 3-288).
B
A
Prerequisite:
WLAN (Wireless Local Area Network) Module Removal
1. Place the DC-in jack (C) into its compartment on the top assembly (Figure 3-289).
2. Route the DC-in cable along the cable guides (Figure 3-290).
3. Connect the DC-in cable (A) to the mainboard connector (B) (Figure 3-290).
B
A
1. Insert the SSD module into the mainboard connector (D) (Figure 3-291).
2. Secure one (1) screw (C) on the SSD module (Figure 3-292).
1. Insert the WLAN module into the mainboard connector (D) (Figure 3-293).
2. Secure one (1) screw (C) on the WLAN module (Figure 3-294).
3. Connect the AUX antenna (white-color) to the WLAN AUX pin (Figure 3-294).
4. Connect the MAIN antenna (black-color) to the WLAN MAIN pin (Figure 3-294).
AUX
MAIN
1. Insert the WLAN module into the mainboard connector (D) (Figure 3-295).
2. Secure one (1) screw (C) on the WLAN module (Figure 3-296).
3. Connect the AUX antenna (white-color) to the WLAN AUX pin (Figure 3-296).
4. Connect the MAIN antenna (black-color) to the WLAN MAIN pin (Figure 3-296).
AUX
MAIN
1. Place the battery pack to its compartment on the top assembly (Figure 3-297).
2. Secure one (1) screw (D) on the battery pack (Figure 3-298).
3. Connect the battery cable (C) to the mainboard connector (B) (Figure 3-298).
B
D
1. Place the battery pack to its compartment on the top assembly (Figure 3-299).
2. Secure one (1) screw (D) on the battery pack (Figure 3-300).
3. Connect the battery cable (C) to the mainboard connector (B) (Figure 3-300).
B
D
1. Slide the base cover onto the top assembly in the indicated direction and align the
base cover with the top assembly (Figure 3-301).
2. Make sure the base cover fits into the top assembly then press along the sides of the
base cover till all latches are fully engaged (Figure 3-302).
1. Slide the base cover onto the top assembly in the indicated direction and align the
base cover with the top assembly (Figure 3-304).
2. Make sure the base cover fits into the top assembly then press along the sides of the
base cover till all latches are fully engaged (Figure 3-305).
1. Place the HDD brackets with mylar (H) on top of the HDD (Figure 3-307).
2. Secure four (4) screws (G) on the HDD brackets (Figure 3-308).
3. Connect the HDD cable (E) to the HDD module connector (F) (Figure 3-308).
F
G
5. Connect the HDD cable (E) to the mainboard connector (A) (Figure 3-310).
1. Place the HDD door (C) on the system and press along the sides of the HDD door.
Make sure that all latches are fully engaged (Figure 3-311).
1. Insert the memory module into the mainboard connector (Figure 3-313).
2. Press down on the memory module to secure the memory module in place. Make
sure the memory module is properly secured by the retention clips (Figure 3-314).
1. Place the memory door (A) on the system and press downward to engage the tabs.
Make sure all the tabs are fully engaged (Figure 3-315).
4-2
Troubleshooting
Introduction 0
General Information 0
The following procedures are a guide for troubleshooting computer problems. The step
by step procedures are designed to be performed as described.
NOTE: NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
Troubleshooting 4-3
Aspire A314-31/A114-31 0
Power On Issues 0
Start
OK
NG
Check AC/ Swap AC/
Battery Battery
OK
Swap M/B
4-4 Troubleshooting
No Display Issues 0
Start
Replace
LCD panel/ No LCD module OK?
LCD cable
Go to Power
Power On? No
On issue
CPU thermal
module well No Screw it well
screw?
Replace M/B
No POST or Video 0
Troubleshooting 4-5
5. Connect an external monitor to the computer and switch between the internal
display and the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Picture Failure.
7. Disconnect power and all external devices including port replicators or docking
stations. Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until
the failure point is discovered.
9. Reseat the memory modules.
10. Remove the drives (refer to Disassembly Process).
11. If the Issue is still not resolved, refer to Online Support Information.
Abnormal Video 0
4-6 Troubleshooting
LCD Picture Failure 0
Start
OK
NG Reassemble/
Check MB LCD
Re-plug LCD
conn and cable
cable
OK
NG Swap
Check
LCD cable/
LCD module?
LCD panel
OK
Swap M/B
Troubleshooting 4-7
Internal Speaker Failure 0
Start
OK
NG Reassemble
Check MB to
SPK cable
SPK cable
to MB
OK
Swap M/B
Sound Problems 0
4-8 Troubleshooting
Audio and Card Reader Failure 0
Start
OK
NG
Check Card
Reader Swap M/B
Connector
Troubleshooting 4-9
Other Functions Failure 0
4-10 Troubleshooting
Intermittent Problems 0
Intermittent system hang problems can be caused by a variety of reasons that have
nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge,
or software errors. FRU replacement should be considered only when a recurring
problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no
more errors.
Undetermined Problems 0
The diagnostic problems do not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective
FRU).
NOTE: NOTE:
Verify that all attached devices are supported by the computer.
NOTE: NOTE:
Verify that the power supply being used at the time of the failure is operating
correctly. (Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
Troubleshooting 4-11
Post Codes 0
The following are the InsydeH2O™ Functionality POST code tables. The components of
the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM
functions, S3 functions and ACPI functions.
4-12 Troubleshooting
Table 4-3. (Continued)SEC Phase POST Code Table
Troubleshooting 4-13
Table 4-4. (Continued)PEI Phase POST Code Table
4-14 Troubleshooting
Table 4-5. (Continued)DXE Phase POST Code Table
Troubleshooting 4-15
Table 4-6. (Continued)BDS Phase POST Code Table
4-16 Troubleshooting
Table 4-6. (Continued)BDS Phase POST Code Table
Troubleshooting 4-17
Table 4-8. (Continued)S3 Functions POST Code Table
4-18 Troubleshooting
Table 4-11. InsydeH2ODDT Debugger POST Code Table
Troubleshooting 4-19
Aspire A314-32/A114-32 0
Power On Issues 0
Start
OK
NG
Check AC/ Swap AC/
Battery Battery
OK
Swap M/B
4-20 Troubleshooting
No Display Issues 0
Start
Replace
LCD panel/ No LCD module OK?
LCD cable
Go to Power
Power On? No
On issue
CPU thermal
module well No Screw it well
screw?
Replace M/B
No POST or Video 0
Troubleshooting 4-21
5. Connect an external monitor to the computer and switch between the internal
display and the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Picture Failure.
7. Disconnect power and all external devices including port replicators or docking
stations. Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until
the failure point is discovered.
9. Reseat the memory modules.
10. Remove the drives (refer to Disassembly Process).
11. If the Issue is still not resolved, refer to Online Support Information.
Abnormal Video 0
4-22 Troubleshooting
LCD Picture Failure 0
Start
OK
NG Reassemble/
Check MB LCD
Re-plug LCD
conn and cable
cable
OK
NG Swap
Check
LCD cable/
LCD module?
LCD panel
OK
Swap M/B
Troubleshooting 4-23
Internal Speaker Failure 0
Start
OK
NG Reassemble
Check MB to
SPK cable
SPK cable
to MB
OK
Swap M/B
Sound Problems 0
4-24 Troubleshooting
Audio and Card Reader Failure 0
Start
OK
NG
Check Card
Reader Swap M/B
Connector
Troubleshooting 4-25
Other Functions Failure 0
4-26 Troubleshooting
Intermittent Problems 0
Intermittent system hang problems can be caused by a variety of reasons that have
nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge,
or software errors. FRU replacement should be considered only when a recurring
problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no
more errors.
Undetermined Problems 0
The diagnostic problems do not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective
FRU).
NOTE: NOTE:
Verify that all attached devices are supported by the computer.
NOTE: NOTE:
Verify that the power supply being used at the time of the failure is operating
correctly. (Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
Troubleshooting 4-27
Post Codes 0
The following are the InsydeH2O™ Functionality POST code tables. The components of
the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM
functions, S3 functions and ACPI functions.
4-28 Troubleshooting
Table 4-13. (Continued)SEC Phase POST Code Table
Troubleshooting 4-29
Table 4-14. (Continued)PEI Phase POST Code Table
4-30 Troubleshooting
Table 4-15. (Continued)DXE Phase POST Code Table
Troubleshooting 4-31
Table 4-16. (Continued)BDS Phase POST Code Table
4-32 Troubleshooting
Table 4-16. (Continued)BDS Phase POST Code Table
Troubleshooting 4-33
Table 4-18. (Continued)S3 Functions POST Code Table
4-34 Troubleshooting
Table 4-21. InsydeH2ODDT Debugger POST Code Table
Troubleshooting 4-35
4-36 Troubleshooting
CHAPTER 5
Jumper and Connector Locations
Mainboard Jumper and Connector Locations (for Aspire A314-31)
5-3
Mainboard Jumper and Connector Locations (for Aspire A314-31)
5-4
Mainboard Jumper and Connector Locations (for Aspire A114-31)
5-5
Mainboard Jumper and Connector Locations (for Aspire A114-31)
5-6
5-2
Jumper and Connector Locations
1 2 3 4 5
7
8
9
17
16 10
15 14 13 12 11
1 2 3 4
6
7
8
14
13 12 11 10 9
1 2 3 4 5 6 7
10
20
19 11
18 17 16 15 14 13 12
4 3 2
1 2 3 4 5 6
9
16
15 14 13 12 11 10
4 3 2
6-2
FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the Aspire A314-31/A114-31/A314-32/A114-32. Refer to this chapter
whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the
printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, the Acer office
may have a DIFFERENT part number code from those given in the FRU list of this
printed Service Guide. Users MUST use the local FRU list provided by the regional
Acer office to order FRU parts for repair and service of customer machines.
NOTE: NOTE:
To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by
the regional Acer office on how to return it.
Exploded Diagrams 0
7
3
No. Description Acer Part No. No. Description Acer Part No.
1 Back Cover 60.SHXN7.003 5 LCD Module See Figure 6-2.
2 Battery KT.00205.005 6 Mainboard NB.SHX11.001
3 IO Board 55.SHXN7.001 7 WLAN Module KE.11A0N.002
4 Top Assembly 6B.SHXN7.001
2
5
No. Description Acer Part No. No. Description Acer Part No.
1 LCD Bezel 60.SHXN7.002 5 LCD Hinge R 33.SHXN7.002
2 LCD Hinge L 33.SHXN7.001 6 LCD Panel KL.1400D.019
3 eDP & Camera 50.SHXN7.006 7 Camera Module KS.VGA06.001
Cable
4 LCD Cover 60.SHXN7.001
ADAPTER
Adapter Chicony Power 45W 19V 1.7x5.5x11 KP.0450H.010
A045R021L-AC01-01 LF Black with acer logo
Adapter DELTA 45W 19V 1.7x5.5x11 KP.04501.014
ADP-45HE DA LF black with acer logo
Adapter LITE-ON 45W_5.5phy 19V KP.04503.010
1.7x5.5x11 PA-1450-26AA LF Black
BATTERY
Battery PANASONIC AP16M Polymer 2S1P KT.00205.005
PANASONIC 2 Cell 4810mAh Main COMMON
Z height 4.39mm
Battery PANASONIC AP16M Polymer 2S1P KT.00205.004
PANASONIC 2 Cell 4810mAh Main COMMON
Z height 5.5mm
Battery PANASONIC AC14B1 Polymer 3S1P KT.00305.005
ATL 3 cell 3220mAh Main COMMON
Battery LGC AC14B1 Prismatic 3S1P LGC 3 cell KT.0030G.011
3246mAh Main COMMON (low cost add SRS
separator)
BOARD
Wireless LAN Intel 802.11ac Bluetooth FM KE.11A0N.002
INT3168.NGWG Sandy Peak M.2 1x1 AC + BT
2230, non-VPro
Wireless LAN Liteon 802.11ac Bluetooth FM KE.11A0L.001
3rd WiFi 1x1 AC+ BT M.2 QCA9377A QCA
NFA435A, Rev 1.1
USB BOARD ASSY 55.SHXN7.001
CABLE
POWER CORD 1M 125V JAP BLACK 27.NE307.001
POWER CORD 1M 125V TAIWAN BLACK 27.NE307.002
POWER CORD 1M 125V ARG BLACK 27.NE307.004
POWER CORD 1M 125V AUS BLACK 27.NE307.005
CASE/COVER/BRACKET ASSEMBLY
UPPERCASE ASSY W/KB LV4T_A51B 6B.SHXN7.001
(ARAB-EN) BLACK
UPPERCASE ASSY W/KB LV4T_A51B 6B.SHXN7.002
(ARAB-FR) BLACK
UPPERCASE ASSY W/KB LV4T_A51B 6B.SHXN7.003
(BELGIUM) BLACK
UPPERCASE ASSY W/KB LV4T_A51B 6B.SHXN7.004
(BRAZILIAN PORTUGUESE) BLACK
CASE/COVER/BRACKET ASSEMBLY
LOWERCASE SUB ASSY (BLACK) 60.SHXN7.003
LOWERCASE SUB ASSY (BLACK) CLOUD 60.GNSN7.001
LCD
FAN
THERMAL FAN 23.SHXN7.001
HEATSINK
HEATSINK SHIELDING W/THERMAL PAD 33.SHXN7.003
SPEAKER
MISCELLANEOUS
RUBBER SI MIC 47.SHXN7.001
MB KB KAPTON 47.MVLN7.001
Exploded Diagrams 0
7
3
No. Description Acer Part No. No. Description Acer Part No.
1 Base Cover 60.GVYN7.002 5 LCD Module See Figure 6-4.
2 Battery KT.00205.006 6 Mainboard NB.GVZ11.004
3 IO Board 55.SHXN7.001 7 WLAN Module KE.11A0L.001
4 Top Assembly 6B.GVYN7.028
2
6
No. Description Acer Part No. No. Description Acer Part No.
1 LCD Bezel 60.SHXN7.002 5 Antenna Cables 50.GVZN7.001
2 LCD Hinge L 33.SHXN7.001 6 LCD Hinge R 33.SHXN7.002
3 eDP & Camera 50.SHXN7.006 7 LCD Panel KL.1400D.019
Cable
4 LCD Cover 60.GVYN7.001 8 Camera Module KS.VGA06.001
ADAPTER
Adapter Chicony Power 45W 19V 1.7x5.5x11 KP.0450H.010
A045R021L-AC01-01 LF Black with acer logo
Adapter DELTA 45W 19V 1.7x5.5x11 KP.04501.014
ADP-45HE DA LF black with acer logo
Adapter LITE-ON 45W_5.5phy 19V 1.7x5.5x11 KP.04503.010
PA-1450-26AA LF Black
BATTERY
Battery PANASONIC AP16M Polymer 2S1P KT.00205.006
PANASONIC 2 Cell 4810mAh Main COMMON
Z height 5.5mm, w/ LEM+shut down mode
Battery PANASONIC AP16M Polymer 2S1P KT.00205.007
PANASONIC 2 Cell 4810mAh Main COMMON
Z height 4.39mm, w/ LEM+shutdown mode
Battery LGC AC14B1 Prismatic 3S1P LGC 3 cell KT.0030G.017
3246mAh Main COMMON LEM+shutdown
mode
BOARD
Wireless LAN Liteon 802.11ac Bluetooth FM KE.11A0L.001
3rd WiFi 1x1 AC+ BT M.2 QCA9377A QCA
NFA435A, Rev 1.1
Wireless LAN Intel 802.11ac Bluetooth FM KE.11A0N.012
9462.NGWG.NV JFP1 Diversity M.2 1X1AC
MU-MIMO/80Mhz + BT5 2230
USB BOARD ASSY 55.SHXN7.001
CABLE
POWER CORD 1M 125V EUR+KOR BLACK 27.NE307.015
POWER CORD 1M 125V US BLACK 27.NE307.003
POWER CORD 1M 125V TAIWAN BLACK 27.NE307.002
Keyboard Assembly
UPPERCASE ASSY W/KB LV4T_A80B 6B.GVYN7.001
(ARAB-EN) BLACK
UPPERCASE ASSY W/KB LV4T_A80B 6B.GW6N7.001
(ARAB-EN) BLUE
UPPERCASE ASSY W/KB LV4T_A80B 6B.GW7N7.001
(ARAB-EN) RED
UPPERCASE ASSY W/KB LV4T_A80B 6B.GVYN7.002
(ARAB-FR) BLACK
UPPERCASE ASSY W/KB LV4T_A80B 6B.GW6N7.002
(ARAB-FR) BLUE
UPPERCASE ASSY W/KB LV4T_A80B 6B.GW7N7.002
(ARAB-FR) RED
UPPERCASE ASSY W/KB LV4T_A80B 6B.GVYN7.003
(BELGIUM) BLACK
UPPERCASE ASSY W/KB LV4T_A80B 6B.GW6N7.003
(BELGIUM) BLUE
UPPERCASE ASSY W/KB LV4T_A80B 6B.GW7N7.003
(BELGIUM) RED
UPPERCASE ASSY W/KB LV4T_A80B 6B.GVYN7.004
(BRAZILIAN PORTUGUESE) BLACK
UPPERCASE ASSY W/KB LV4T_A80B 6B.GW6N7.004
(BRAZILIAN PORTUGUESE) BLUE
POINT DEVICE
TOUCHPAD MODULE CP4WIP3M 56.GVYN7.001
W/MYLR/BKT (BLACK) SYNAPTICS
TOUCHPAD MODULE CP4WIP3M 56.GVYN7.002
W/MYLR/BKT (BLACK) ELANTECH
TOUCHPAD MODULE CP4WIP3M 56.GW6N7.001
W/MYLR/BKT (BLUE) SYNAPTICS
TOUCHPAD MODULE CP4WIP3M 56.GW6N7.002
W/MYLR/BKT (BLUE) ELANTECH
TOUCHPAD MODULE CP4WIP3M 56.GW7N7.001
W/MYLR/BKT (RED) SYNAPTICS
TOUCHPAD MODULE CP4WIP3M 56.GW7N7.002
W/MYLR/BKT (RED) ELANTECH
CASE/COVER/BRACKET ASSEMBLY
LOWERCASE SUB ASSY (BLACK) EJ 60.GVYN7.002
LCD Module
LED LCD Panel CMI 14’ WXGA Glare KL.1400D.019
N140BGA-EB3 LF 220nit 10ms 600:1
(eDP,3.0mm Max)
LED LCD Panel AUO 14’ WXGA Glare KL.14005.031
B140XTN02.D H/W 8A LF 220nit 8ms 500:1
(eDP, 3.0mm max, H/W 8A)
LED LCD Panel BOE 14’ WXGA Glare KL.1400E.002
NT140WHM-N31 LF 220nit 12ms 600:1
(Ultra-slim, 3.0mm Max)
LED LCD Panel CMI 14’ WXGA None Glare KL.1400D.020
N140BGA-EA3 LF 220nit 10ms 500:1 (eDP,
3.0mm Max)
LED LCD Panel BOE 14’ WXGA None Glare KL.1400E.003
NT140WHM-N41 LF 220nit 12ms 500:1
(Ultra-slim, 3.0mm Max)
LED LCD Panel AUO 14’ WXGA None Glare KL.14005.035
B140XTN02.E H/W AA LF 220nit 8ms 400:1
(eDP) EC
LED LCD Panel CMI 14’ FHD None Glare KL.1400D.022
N140HGE-EAA rev.C3 LF 220nit 10ms 500:1
FHD TN Low cost, EC
LED LCD Panel AUO 14’ FHD None Glare KL.14005.030
B140HTN01.E LF 220nit 8ms 400:1 Value(EC)
MAINBOARD
Mainboard A114-31 UMA ICQN4100 (1.1G) NB.GVZ11.004
eMMC64GB OB4GBIV (512x16*4) W/CR/RTC
FAN
THERMAL FAN 23.SHXN7.001
MEMORY
Memory HYNIX SO-DIMM DDRIV 2400 2GB KN.2GB0G.055
HMA425S6BJR6N-UH LF+HF 256*16
Memory A-DATA SO-DIMM DDRIV 2400 4GB KN.4GB0C.015
AM1P24HC4R1-BUNS LF+HF 512*8
Memory MICRON SO-DIMM DDRIV 2666 8GB KN.8GB04.028
MTA8ATF1G64HZ-2G6E1 LF+HF 1024*8 Z11B
SPEAKER
SPEAKER ASSY(WITH L+R) 23.SHXN7.002
MISCELLANEOUS
RUBBER SI MIC 47.SHXN7.001
MB KB KAPTON 47.MVLN7.001
MB TP KB KAPTON EJ 47.GNSN7.006
47.GNSN7.004
TOP CU FOIL for A114-32
7-2
Model Definition and Configuration
Aspire A314-31/A114-31 0
A114-31-C16A ELINUXARO2
MC UMACkk_3U
A114-31-C16A EMEA Romania NX.SHXEX.002 3450/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_ENF1
A114-31-C1SV ELINUXSPL1 MC
UMACkk_3U
A114-31-C1SV EMEA Poland NX.SHXEP.001 3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_EN41
A114-31-C3E5 ELINUXARO2 MC
UMACkk_3U
A114-31-C3E5 EMEA Romania NX.SHXEX.001 3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_ENF1
A114-31-C391 ELINUXAVN1
UMACkk_3U
A114-31-C391 AAP Vietnam NX.SHXSV.002 3350/1*4G/F256G/2L4.8/HD_acB
_0.3MM_Obsidian Black 14
PC+ABS texture EJ_EH61 -
A114-31-C3EG ELINUXAVN1
UMACkk_3U
A114-31-C3EG AAP Vietnam NX.SHXSV.001 3350/1*4G/F128G/2L4.8/HD_acB
_0.3MM_Obsidian Black 14
PC+ABS texture EJ_EH61 -
A114-31-C4ZE ELINUXAVN1
UMACkk_3U
A114-31-C4ZE AAP Vietnam NX.SHXSV.004 3450/1*4G/F256G/2L4.8/HD_acB
_0.3MM_Obsidian Black 14
PC+ABS texture EJ_EH61 -
A114-31-C5CC ELINUXAVN1
UMACkk_3U
A114-31-C5CC AAP Vietnam NX.SHXSV.003 3450/1*4G/F128G/2L4.8/HD_acB
_0.3MM_Obsidian Black 14
PC+ABS texture EJ_EH61 -
A114-31-P2YY ELINUXAVN1
UMACkk_3U
A114-31-P2YY AAP Vietnam NX.SHXSV.006 4200/1*4G/F256G/2L4.8/HD_acB
_0.3MM_Obsidian Black 14
PC+ABS texture EJ_EH61 -
A114-31-P379 ELINUXAVN1
UMACkk_3U
A114-31-P379 AAP Vietnam NX.SHXSV.005 4200/1*4G/F128G/2L4.8/HD_acB
_0.3MM_Obsidian Black 14
PC+ABS texture EJ_EH61 -
A114-31-C934
W10HVNML64A6TGB4
UMACkk_3U
A114-31-C934 EMEA UK NX.SHXEK.002
3350/1*4G/64G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_EN11 6T
A114-31-P6UT ELINUXARO2
MC UMACkk_3U
A114-31-P6UT EMEA Romania NX.SHXEX.005 4200/1*4G/1000G_7/2L4.8/acB_
0.3MM_Obsidian Black 14
PC+ABS texture EJ_ENF1
A114-31-P789 ELINUXARO2 MC
UMACkk_3U
A114-31-P789 EMEA Romania NX.SHXEX.004 4200/1*4G/500G_L/2L4.8/acB_0.
3MM_Obsidian Black 14
PC+ABS texture EJ_ENF1
A114-31-P0M7
W10HML64A6TGB4
UMACkk_3U
A114-31-P0M7 EMEA UK NX.SHXEK.001
4200/1*4G/F128G/2L4.8/HD_acB
_0.3MM_Obsidian Black 14
PC+ABS texture EJ_EN11 6T
A114-31-P65H
W10HML64A6TFR1
UMACkk_3U
A114-31-P65H EMEA France NX.SHXEF.001
4200/1*4G/F128G/2L4.8/acB_0.3
MM_Obsidian Black 14 PC+ABS
texture EJ_FRT1 6T
A114-31-C1V0 ALINUXAHU1
UMACkk_3U
A114-31-C1V0 EMEA Hungary NX.SHXEU.002 3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_EN41 -
A114-31-C6Y4 ALINUXAHU1
UMACkk_3U
A114-31-C6Y4 EMEA Hungary NX.SHXEU.001 3350/1*4G/32G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_EN41 -
A114-31-C9A5
W10HENML64A6THU1
UMACkk_3U
A114-31-C9A5 EMEA Hungary NX.SHXEU.003 3350/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_HUA1 6T
A114-31-C48Y
W10HVNML64A6THU1
UMACkk_3U
A114-31-C48Y EMEA Hungary NX.SHXEU.004
3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_HUA1 6T
A114-31-C0GC
W10HENML64A6TGB4
UMACkk_3U
A114-31-C0GC EMEA UK NX.SHXEK.003 3350/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_EN11 6T
A114-31-C7L0
W10HVNML64A6TND2
UMACkk_3U
A114-31-C7L0 EMEA Nordic NX.SHXED.001
3450/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_DA41 6T
A114-31-C81R
W10HENML64A6TDE1
UMACkk_3U
A114-31-C81R EMEA Germany NX.SHXEG.001 3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_DE11 6T
A114-31-C472
W10HENML64A6TDE1
UMACkk_3U
A114-31-C472 EMEA Germany NX.SHXEG.002 3450/1*4G/32G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_DE11 6T
A114-31-C3B7
W10HVNML64A6TND2
UMACkk_3U
A114-31-C3B7 EMEA Nordic NX.SHXED.002
3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_DA41 6T
A114-31-C4AC
W10HENML64ACZ2
UMACkk_3U
A114-31-C4AC EMEA Czech NX.SHXEC.001 3350/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_CSC1 6T
A114-31-C5GJ
W10HENML64A6TME1
UMACkk_3U
Middle
A114-31-C5GJ EMEA NX.SHXEM.001 3350/1*4G/32G/2L4.8/acB_0.3M
East-DM
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_AR61 6T
A114-31-P6NF
W10HENML64A6TME1
UMACkk_3U
Middle
A114-31-P6NF EMEA NX.SHXEM.002 4200/1*4G/32G/2L4.8/acB_0.3M
East-DM
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_AR61 6T
A114-31-C67W W10HSL64ATR1
UMACkk_3U
A114-31-C67W EMEA Turkey NX.SHXEY.001 3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_TRA1 6T
A114-31-C2SL
W10HVNML64A6TES1
UMACkk_3U
A114-31-C2SL EMEA Spain NX.SHXEB.001
3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_ESP1 6T
A114-31-C9WS
W10HSL64A13RU1
UMACkk_3U
A114-31-C9WS EMEA Russia NX.SHXER.001
3350/1*4G/64G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_RU11 6T
A114-31-C6WH
W10HVNML64A6TND2
UMACkk_3U
A114-31-C6WH EMEA Nordic NX.SHXED.003
3450/1*4G/64G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_DA41 6T
A114-31-C6Z5
W10HENML64A6TBE1
UMACkk_3U
A114-31-C6Z5 EMEA Belgium NX.SHXEH.001 3350/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_FRO1 6T
A114-31-C31M
W10HENML64A6TND2
UMACkk_3U
A114-31-C31M EMEA Nordic NX.SHXED.004 3350/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_DA41 6T
A114-31-C7JQ
W10HVNML64A6TRO2
UMACkk_3U
A114-31-C7JQ EMEA Romania NX.SHXEX.006
3450/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_BG61 6T
A114-31-C3E6
W10HENXML64R1AUS1
UMACkk_3U
A114-31-C3E6 PA USA NX.SHXAA.001
3350/1*4G/32G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_ENP1 OPP
A114-31-C1YA
W10HVNML64A6TND2
UMACkk_3U
A114-31-C1YA EMEA Nordic NX.SHXED.005
3350/1*4G/64G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_DA41 6T
A114-31-C8M9
W10HVNML64A6TES1
UMACkk_3U
A114-31-C8M9 EMEA Spain NX.SHXEB.002
3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_ESP1 OPP
A114-31-C9M8
Elinux_1SPARO2 UMACkk_3U
A114-31-C9M8 EMEA Romania NX.SHXEX.008 3450/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_ENF1 -
A114-31-P8B4 Elinux_1SPARO2
UMACkk_3U
A114-31-P8B4 EMEA Romania NX.SHXEX.009 4200/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_ENF1 -
A114-31-C205 Elinux_1SPAAL1
UMACkk_3U
Albania/
A114-31-C205 EMEA NX.SHXEX.010 3350/1*4G/32G/2L4.8/HD_acB_0
Macedonia .3MM_Obsidian Black 14
PC+ABS texture EJ_A111 -
A114-31-C5X0
W10HENSL64A6TAL1
UMACkk_3U
Albania/
A114-31-C5X0 EMEA NX.SHXEX.011 3350/1*4G/32G/2L4.8/HD_acB_0
Macedonia
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_A161 6T
A114-31-C0P7
W10HVNML64AHU1
UMACkk_3U
A114-31-C0P7 EMEA Hungary NX.SHXEU.006 3350/1*4G/64G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_HUA1 OPP
A114-31-P36N
W10HVNML64A6TDE1
UMACkk_3U
A114-31-P36N EMEA Germany NX.SHXEG.003 4200/1*4G/64G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_DE11 6T
A114-31-C1K1
W10HVNML64A6TME1
UMACkk_3U
Middle
A114-31-C1K1 EMEA NX.SHXEM.003 3350/1*4G/64G/2L4.8/acB_0.3M
East-DM
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_AR61 6T
A114-31-P4VV
W10HVNML64A6TME1
UMACkk_3U
Middle
A114-31-P4VV EMEA NX.SHXEM.004 4200/1*4G/64G/2L4.8/acB_0.3M
East-DM
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_AR61 6T
A114-31-C5BV
W10HVNML64A6TRO2
UMACkk_3U
A114-31-C5BV EMEA Romania NX.SHXEX.007 3450/1*4G/64G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_BG61 6T
A114-31-C8PA
W10HENSL64ATR1
UMACkk_3U
A114-31-C8PA EMEA Turkey NX.SHXEY.002 3350/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_TRA1 6T
A114-31-P9MY W10HSL64ATR1
UMACkk_3U
A114-31-P9MY EMEA Turkey NX.SHXEY.003 4200/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_TRA1 6T
A114-31-C8FY Elinux_1SPAUK1
UMACkk_3U
A114-31-C8FY EMEA Ukraine NX.SHXEU.007 3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_UK41 -
A114-31-C5UB
Elinux_1SPAUKA UMACkk_3U
A114-31-C5UB EMEA Ukraine NX.SHXEU.008 3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_UK41 -
A114-31-C70C
W10HENSL64A6TUKA
UMACkk_3U
A114-31-C70C EMEA Ukraine NX.SHXEU.010 3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_UK21 6T
A114-31-C8KK
W10HENSL64A6TUK1
UMACkk_3U
A114-31-C8KK EMEA Ukraine NX.SHXEU.009 3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_UK21 6T
A114-31-P8GR
W10HENML64A6TGB4
UMACkk_3U
A114-31-P8GR EMEA UK NX.SHXEK.005 4200/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_EN11 6T
A114-31-C1HU
W10HENML64ACZ2
UMACkk_3U
A114-31-C1HU EMEA Czech NX.SHXEC.002 3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_CSC1 6T
A114-31-C5P7
W10HVNML64ACZ2
UMACkk_3U
A114-31-C5P7 EMEA Czech NX.SHXEC.004 3450/1*4G/64G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_CSC1 6T
A114-31-C5T0
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UMACkk_3U
A114-31-C5T0 EMEA Czech NX.SHXEC.003 3350/1*4G/64G/2L4.8/HD_acB_0
.3MM_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_CSC1 6T
A114-31-P0C9 ELINUXARO2
UMACkk_3U
A114-31-P0C9 EMEA Romania NX.SHXEX.003 4200/1*4G/F128G/2L4.8/acB_0.3
MM_Obsidian Black 14 PC+ABS
texture EJ_ENF1 -
A114-31-C75C
W10HENXML64R1AFR1
UMACkk_3U
A114-31-C75C EMEA France NX.SHXEF.002
3350/1*4G/32G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_FRT1 OPP
A114-31-C6S1
W10HENXML64R1AGB4
UMACkk_3U
A114-31-C6S1 EMEA UK NX.SHXEK.004
3350/1*4G/32G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_EN11 OPP
A114-31-C7P5
W10HENXML64R1AHU1
UMACkk_3U
A114-31-C7P5 EMEA Hungary NX.SHXEU.005
3350/1*4G/32G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_HUA1 OPP
A114-31-C7SD
W10HENML64A6TIT1
UMACkk_3U
A114-31-C7SD EMEA Italy NX.SHXET.001 3350/1*4G/32G/2L4.8/acB_0.3M
M_100G OneDrive
Manual_Obsidian Black 14
PC+ABS texture EJ_DED1 6T
A114-31-C04U Elinux_1SPAIR1E
UMACkk_3U
A114-31-C04U EMEA Iran NX.SHXEM.005 3350/1*4G/32G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_N2F1 -
A114-31-P9MT
Elinux_1SPAIR1E UMACkk_3U
A114-31-P9MT EMEA Iran NX.SHXEM.006 4200/1*4G/32G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_N2F1 -
A114-31-C0HR
W10HVNML64A6TIT1
UMACkk_3U
A114-31-C0HR EMEA Italy NX.SHXET.002
3350/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_DED1 6T
A114-31-C9L8
W10HENXML64R1ABE1
UMACkk_3U
A114-31-C9L8 EMEA Belgium NX.SHXEH.002
3350/1*4G/32G/2L4.8/HD_acB_0
.3MM_Obsidian Black 14
PC+ABS texture EJ_FRO1 OPP
A114-31-P3GK
W10HVNML64A6TGB4
UMACkk_3U
A114-31-P3GK EMEA UK NX.SHXEK.006
4200/1*4G/64G/2L4.8/acB_0.3M
M_Obsidian Black 14 PC+ABS
texture EJ_EN11 6T
OB4GBIIIL(
A114-31-C16A Romania NX.SHXEX.002 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C1SV Poland NX.SHXEP.001 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C3E5 Romania NX.SHXEX.001 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C391 Vietnam NX.SHXSV.002 N F80256S3 N
256x16*8)
OB4GBIIIL(
A114-31-C3EG Vietnam NX.SHXSV.001 N F80128S3 N
256x16*8)
OB4GBIIIL(
A114-31-C4ZE Vietnam NX.SHXSV.004 N F80256S3 N
256x16*8)
OB4GBIIIL(
A114-31-C5CC Vietnam NX.SHXSV.003 N F80128S3 N
256x16*8)
OB4GBIIIL(
A114-31-P2YY Vietnam NX.SHXSV.006 N F80256S3 N
256x16*8)
OB4GBIIIL(
A114-31-P379 Vietnam NX.SHXSV.005 N F80128S3 N
256x16*8)
OB4GBIIIL(
A114-31-C934 UK NX.SHXEK.002 N eMMC64GB N
256x16*8)
OB4GBIIIL( N1000GB5.
A114-31-P6UT Romania NX.SHXEX.005 N N
256x16*8) 4KS71D
OB4GBIIIL( N500GB5.4
A114-31-P789 Romania NX.SHXEX.004 N N
256x16*8) KS
OB4GBIIIL(
A114-31-P0M7 UK NX.SHXEK.001 N F80128S3 N
256x16*8)
OB4GBIIIL(
A114-31-P65H France NX.SHXEF.001 N F80128S3 N
256x16*8)
OB4GBIIIL(
A114-31-C1V0 Hungary NX.SHXEU.002 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C6Y4 Hungary NX.SHXEU.001 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C9A5 Hungary NX.SHXEU.003 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C48Y Hungary NX.SHXEU.004 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C0GC UK NX.SHXEK.003 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C7L0 Nordic NX.SHXED.001 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C81R Germany NX.SHXEG.001 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C472 Germany NX.SHXEG.002 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C3B7 Nordic NX.SHXED.002 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C4AC Czech NX.SHXEC.001 N eMMC32GB N
256x16*8)
Middle OB4GBIIIL(
A114-31-C5GJ NX.SHXEM.001 N eMMC32GB N
East-DM 256x16*8)
Middle OB4GBIIIL(
A114-31-P6NF NX.SHXEM.002 N eMMC32GB N
East-DM 256x16*8)
OB4GBIIIL(
A114-31-C67W Turkey NX.SHXEY.001 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C2SL Spain NX.SHXEB.001 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C9WS Russia NX.SHXER.001 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C6WH Nordic NX.SHXED.003 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C6Z5 Belgium NX.SHXEH.001 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C31M Nordic NX.SHXED.004 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C7JQ Romania NX.SHXEX.006 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C3E6 USA NX.SHXAA.001 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C1YA Nordic NX.SHXED.005 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C8M9 Spain NX.SHXEB.002 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C9M8 Romania NX.SHXEX.008 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-P8B4 Romania NX.SHXEX.009 N eMMC64GB N
256x16*8)
Albania/ OB4GBIIIL(
A114-31-C205 NX.SHXEX.010 N eMMC32GB N
Macedonia 256x16*8)
Albania/ OB4GBIIIL(
A114-31-C5X0 NX.SHXEX.011 N eMMC32GB N
Macedonia 256x16*8)
OB4GBIIIL(
A114-31-C0P7 Hungary NX.SHXEU.006 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-P36N Germany NX.SHXEG.003 N eMMC64GB N
256x16*8)
Middle OB4GBIIIL(
A114-31-C1K1 NX.SHXEM.003 N eMMC64GB N
East-DM 256x16*8)
Middle OB4GBIIIL(
A114-31-P4VV NX.SHXEM.004 N eMMC64GB N
East-DM 256x16*8)
OB4GBIIIL(
A114-31-C5BV Romania NX.SHXEX.007 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C8PA Turkey NX.SHXEY.002 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-P9MY Turkey NX.SHXEY.003 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C8FY Ukraine NX.SHXEU.007 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C5UB Ukraine NX.SHXEU.008 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C70C Ukraine NX.SHXEU.010 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C8KK Ukraine NX.SHXEU.009 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-P8GR UK NX.SHXEK.005 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C1HU Czech NX.SHXEC.002 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C5P7 Czech NX.SHXEC.004 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C5T0 Czech NX.SHXEC.003 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-P0C9 Romania NX.SHXEX.003 N F80128S3 N
256x16*8)
OB4GBIIIL(
A114-31-C75C France NX.SHXEF.002 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C6S1 UK NX.SHXEK.004 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C7P5 Hungary NX.SHXEU.005 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C7SD Italy NX.SHXET.001 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C04U Iran NX.SHXEM.005 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-P9MT Iran NX.SHXEM.006 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-C0HR Italy NX.SHXET.002 N eMMC64GB N
256x16*8)
OB4GBIIIL(
A114-31-C9L8 Belgium NX.SHXEH.002 N eMMC32GB N
256x16*8)
OB4GBIIIL(
A114-31-P3GK UK NX.SHXEK.006 N eMMC64GB N
256x16*8)
Middle
A114-31-C1K1 NX.SHXEM.003 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
East-DM
Middle
A114-31-P4VV NX.SHXEM.004 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
East-DM
A114-31-C5BV Romania NX.SHXEX.007 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C8PA Turkey NX.SHXEY.002 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-P9MY Turkey NX.SHXEY.003 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C8FY Ukraine NX.SHXEU.007 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C5UB Ukraine NX.SHXEU.008 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C70C Ukraine NX.SHXEU.010 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C8KK Ukraine NX.SHXEU.009 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-P8GR UK NX.SHXEK.005 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C1HU Czech NX.SHXEC.002 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C5P7 Czech NX.SHXEC.004 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C5T0 Czech NX.SHXEC.003 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-P0C9 Romania NX.SHXEX.003 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C75C France NX.SHXEF.002 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C6S1 UK NX.SHXEK.004 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C7P5 Hungary NX.SHXEU.005 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C7SD Italy NX.SHXET.001 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C04U Iran NX.SHXEM.005 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-P9MT Iran NX.SHXEM.006 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C0HR Italy NX.SHXET.002 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-C9L8 Belgium NX.SHXEH.002 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
A114-31-P3GK UK NX.SHXEK.006 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
OB4GBIV
A114-32-C22X Poland NX.GVZEP.005 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C28A Singapore NX.GVZSG.002 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-C2NF GCTWN NX.GVZTA.001 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C3B1 Hungary NX.GVZEU.003 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C3KX GCTWN NX.GVZTA.002 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C3LW Poland NX.GVZEP.004 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C3NR Poland NX.GVZEP.002 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-C4V6 Hungary NX.GVZEU.001 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C586 Poland NX.GVZEP.010 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C5GL Singapore NX.GVZSG.006 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C5L0 Poland NX.GVZEP.007 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-C5YN France NX.GVZEF.002 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C66A Holland NX.GVZEH.001 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C6JC Poland NX.GVZEP.001 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-C6JW Romania NX.GVZEX.001 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C75D Romania NX.GVZEX.002 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C7GG France NX.GVZEF.003 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-C7UW Poland NX.GVZEP.008 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-C84G Turkey NX.GVZEY.001 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-C8XZ Poland NX.GVZEP.011 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-C9MJ Singapore NX.GVZSG.003 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-P08B Romania NX.GVZEX.004 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P0C9 Singapore NX.GVZSG.005 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P16U Czech NX.GVZEC.001 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P1C9 Germany NX.GVZEG.001 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P207 Poland NX.GVZEP.003 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-P2AU Poland NX.GVZEP.009 N eMMC32GB N
(512x16*4)
OB4GBIV
A114-32-P2QA USA NX.GVZAA.001 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P35K Poland NX.GVZEP.012 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P3DN Poland NX.GVZEP.006 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P3WP Hungary NX.GVZEU.002 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P6TT Romania NX.GVZEX.003 N eMMC64GB N
(512x16*4)
OB4GBIV
A114-32-P7N0 Austria NX.GVZEV.001 N eMMC64GB N
(512x16*4)
OB4GBIV(512x
A114-32-P81U Singapore NX.GVZSG.004 N eMMC32GB N
16*4)
OB4GBIV
A314-32-C00A China NX.GVYCN.003 N F80128S3 N
(512x16*4)
OB4GBIV
A314-32-C0HQ Philippines NX.GW6SP.001 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C129 Malaysia NX.GVYSM.001 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C1TV China NX.GVYCN.002 N F80256S3 N
(512x16*4)
OB4GBIV
A314-32-C1WW Philippines NX.GW6SP.003 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C24Q China NX.GVYCN.004 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C2VP Malaysia NX.GW7SM.001 N N500GB5.4KS N
(512x16*4)
OB4GBIV N1000GB5.4K
A314-32-C3D3 Singapore NX.GVYSG.004 N N
(512x16*4) S_7mm
OB4GBIV
A314-32-C3DJ Singapore NX.GVYSG.002 N F80256S3 N
(512x16*4)
OB4GBIV
A314-32-C3HA Philippines NX.GW7SP.001 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C4C5 Singapore NX.GVYSG.003 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C4GU China NX.GW6CN.001 N F80128S3 N
(512x16*4)
OB4GBIV
A314-32-C4VC Philippines NX.GVYSP.003 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C6RY Singapore NX.GVYSG.005 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C7QT Turkey NX.GVYEY.001 N F80128S3 N
(512x16*4)
OB4GBIV
A314-32-C83Q Philippines NX.GVYSP.001 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C8D6 Singapore NX.GVYSG.001 N F80128S3 N
(512x16*4)
OB4GBIV
A314-32-C8TK China NX.GVYCN.001 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-C9AL France NX.GVYEF.002 SO4GBIV F80128S3 N
(512x16*4)
OB4GBIV
A314-32-P0EQ Czech NX.GVYEC.001 N F80128S3 N
(512x16*4)
OB4GBIV
A314-32-P0H9 Nordic NX.GVYED.003 SO2GBIV F80256S3 N
(512x16*4)
OB4GBIV
A314-32-P0SZ Belgium NX.GVYEH.002 SO4GBIV F80128S3 N
(512x16*4)
OB4GBIV
A314-32-P142 Philippines NX.GW6SP.004 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-P182 Nordic NX.GVYED.002 SO4GBIV F80256S3 N
(512x16*4)
OB4GBIV
A314-32-P1NQ Philippines NX.GW6SP.002 N N500GB5.4KS N
(512x16*4)
OB4GBIV N1000GB5.4K
A314-32-P2PF Singapore NX.GVYSG.008 SO4GBIV N
(512x16*4) S_7mm
OB4GBIV
A314-32-P3SS Singapore NX.GVYSG.006 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-P49K Nordic NX.GVYED.001 SO4GBIV F80256S3 N
(512x16*4)
OB4GBIV
A314-32-P5UC Philippines NX.GW7SP.004 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-P6SF Philippines NX.GVYSP.002 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-P70W Philippines NX.GVYSP.004 N N500GB5.4KS N
(512x16*4)
OB4GBIV
A314-32-P7A3 Belgium NX.GVYEH.001 SO4GBIV F80128S3 N
(512x16*4)
OB4GBIV
A314-32-P86L Philippines NX.GW7SP.002 N N500GB5.4KS N
(512x16*4)
OB4GBIV N1000GB5.4K
A314-32-P9FZ France NX.GVYEF.003 N N
(512x16*4) S_7mm
OB4GBIV N1000GB5.4K
A314-32-P9JN Singapore NX.GVYSG.007 N N
(512x16*4) S_7mm
OB4GBIV N1000GB5.4K
A314-32-P9W0 Poland NX.GVYEP.001 SO4GBIV N
(512x16*4) S_7mm
Australia / New
A314-32-C29U NX.GVYSA.001 2CELL4.8 45W_5.5phy 0.3M VGA_Mic
Zealand
8-2
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing
department. All of its system functions are tested under Windows® 8.1 environment.
Refer to the following lists for components, adapter cards, and peripherals which have
passed these tests. Regarding configuration, combination and test procedures, please
refer to the Aspire A314-31/A114-31/A314-32/A114-32 Compatibility Test Report
released by the Acer Mobile System Testing Department.
Aspire A314-31/A114-31 0
9-2
Online Support Information
Introduction 0
This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of
telephone, fax and email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate
to direct any suggestions or comments to us.