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Complaint Decision Tree

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140 views1 page

Complaint Decision Tree

Describes complaint decision tree

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a
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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®

Just Rude, or Harassment? Think It Through


Complaint Decision Tree to Characterize Conduct
Use this decision tree to guide you when you've experienced inappropriate behaviour,
comments, or any misconduct in the workplace.

Was your co-worker’s behaviour based on a protected characteristic


(race, age, etc) and/or was it bullying (intentionally intimidating and
vexatious) conduct?

No Yes

This conduct is “yellow” — it's This conduct may be “orange” or


rude, reactive, or insensitive but “red” (depending on severity), and
not harassment. Do you feel may qualify as harassment. Do you
comfortable talking directly to your feel comfortable talking directly to
co-worker about it? your co-worker about it?

Yes No Yes No

Document the
Talk to HR about an
Let your co-worker incident with
Let your co-worker issue causing
know their detailed information
know their friction/conflict,
behaviour was and talk to HR. This
behaviour was which may affect
"orange" or "red.” will help HR assess
"yellow.” Keep your team dynamics and
Keep your the situation and
conversation productivity. While it
conversation give you the
focused on the isn't harassment, it's
focused on the appropriate
behaviour, rather still an issue HR
behaviour rather guidance and next
than the person. should address.
than the person. steps.

If any misconduct and inappropriate behaviour continues, even if it's not considered harassment, please reach out to
your HR partner, your manager, or other appropriate person to resolve the issue.

Additional Resources: Workplace Colour Spectrum Poster, Canada Harassment Training


Requirements by Province
2023 Emtrain. All Rights Reserved. www.emtrain.com

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