ABC 1st Quize

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 2

Business communication 1st quiz (15%) Department of management

Name ID

1. _____________________________ _________________
2. _____________________________ __________________
3. ______________________________ __________________

1) Discusses how communication contributed to organizations effectiveness/ success?

2) List and discuss some of the non-verbal cues in Ethiopian culture and their
respective meaning?
Business communication 1st quiz (15%) Department of management

Exercise: Please observe the following statements (messages) and provide good /better
expression which follows principles of effective communication

I. It is impossible to open an account for you today.


Review the above statement with positive- pleasant expression

II. Open Our bank account, our bank provides many different types of products.
Make it concrete and convincing

III. Courtesy

Your paper is full of crap and completely worthless; don’t come to my office without redrafting
the whole paper.

You might also like