Call Center Project Proposal by Slidesgo
Call Center Project Proposal by Slidesgo
Project Proposal
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01 02 03
Objectives Resources Budget
04 05 06
Solutions Communication plan Conclusion
How to create a
project proposal
Creating a project proposal can be done in five steps:
An aim in a corporate context is a goal or Goals inside a company are usually specific and
desired result that the organization seeks to measurable, with clearly defined deadlines and
achieve. The aim should be clear and outcomes. The company’s goals help focus the
achievable, and often serves as the basis for actions of the organization and ensure
further planning actions inside the organization resources are used effectively
Resources
Funding for a company can come from Personnel costs refer to the expenses
personal savings or investments, bank loans incurred in hiring, training and retaining staff
and other loan options, venture capital and for a company. This can include salaries,
angel investors, grants, competitions or bonuses, benefits and other payroll-related
programs, crowdfunding… costs for our company
Equipment and materials costs refer to all Travel and miscellaneous costs refer to
the expenses related to the purchasing, expenses related to any travel-related
maintenance and upkeep of any physical activities. It may also include office supplies,
items used in production or other business communications services, licenses and other
processes inside the company miscellaneous expenses
Solutions
Solution 1 Solution 2 Solution 3
Implementing a new CRM Outsourcing specific Launching an e-commerce
(Customer Relationship business functions to a platform to expand the
Management) system to third-party provider to reach of the business and
improve data management reduce costs increase online sales
200 units
Break-even point
25%
Market share in the industry
10 million
First-year revenue of the project
Project data
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Project activities
Activity Start date End date Resource Cost Revenue
Market
Market research 1/1/20XX 1/15/20XX $20,000 $1,500
research firm
Product
1/16/20XX 6/30/20XX R&D team $200,000 $15,000
development
Marketing Advertising
1/1/20XX 1/15/20XX $100,000 $60,500
campaign agency
Post-launch
7/1/20XX 8/15/20XX Support team $50,000 $800,000
support
What to show in a mockup
1.Product/website description: A brief overview of the
product/website, including its key features, dimensions, and
materials used
2.Features and benefits: A detailed explanation of the
product's/website's features and how they will benefit the user
3.Technical specifications: A list of the product's/website's
technical specifications, such as dimensions, weight, power
requirements, connectivity options and hosting platform
Project timeline
Conduct market Create the product or Test the product with Execute a marketing
research and analyze service by defining a group of users to campaign to promote
the target audience to features, design, and receive feedback and the product to the
identify opportunities functionality improve the product target audience
Labor
Materials
Equipment
Other
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KPI dashboard
Resource
Utilization Cost 120 u/day 2h
rate per unit
Software
80% $200
licenses
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Thanks!
Do you have any questions?
[email protected]
+34 654 321 432
yourwebsite.com
Photos:
● Close up on person working in call center
● Office worker using finance graphs
● Colleagues working together in a call center office
● Colleagues working together in a call center with headphones
● Close up on person working in call center
● People working in call center
● Medium shot woman working on laptop
● Smiley woman working in a call center office
● Close up smiley women working
Resources
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Photos:
● Medium shot woman working in the office of a travel agency
● Office workers using finance graphs
● Medium shot female economist working in office
● Interior designer working out of the office
● Medium shot female economist working on laptop
● People working in call center
● Colleagues working together in a call center office
Background:
● Flat design lifestyle template
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