Intel Server Board SE7520 User Guia
Intel Server Board SE7520 User Guia
Intel Server Board SE7520 User Guia
User Guide
Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or
otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions
of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating
to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right. Intel products are not designed, intended or
authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of
the Intel product could create a situation where personal injury or death may occur. Intel may make changes to
specifications and product descriptions at any time, without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for
cooling. Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when
the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel
developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow
required for their specific application and environmental conditions. Intel Corporation can not be held responsible if
components fail or the server board does not operate correctly when used outside any of their published operating or non-
operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
ii
Preface
✏ NOTES
Most diagrams in this manual show product code SE7520BD2. Where
necessary to complete a procedure, differences are noted.
This manual is written for system technicians who are responsible for troubleshooting, upgrading,
and repairing this server board. This document provides a brief overview of the features of the
board/chassis, a list of accessories or other components you may need, troubleshooting information,
and instructions on how to add and replace components on the Intel® Server Board SE7520BD2.
For the latest version of this manual, refer to
http://support.intel.com/support/motherboards/server/SE7520BD2/.
Manual Organization
Chapter 1 provides a brief overview of the Intel® Server Board SE7520BD2. In this chapter, you
will find a list of the server board features, photos of the product, and product diagrams to help you
identify components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-by-
step instructions and diagrams for installing or replacing components such as the memory,
processor, and the battery, among other components.
Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be
required to update the system. This includes how to navigate through the BIOS Setup screens, how
to perform a BIOS update, and how to reset the password or CMOS. Information about the specific
BIOS settings and screens is available in the Intel® Server Board SE7520BD2 Technical Product
Specification.
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages
and POST code messages. You will also find suggestions for performing troubleshooting activities
to identify the source of a problem.
Product Accessories
These server boards are compatible with the following Intel® Server Chassis:
Intel® Server Chassis SC5300
Intel® Server Chassis SC5300 BRP
Intel® Server Chassis SC5300 LX
Intel® Entry Server Chassis SC5275-E
Intel® Entry Server Chassis SC5295-E DP
Intel® Entry Server Chassis SC5295-E BRP
✏ NOTES
The server chassis support varies by the version of the server board. To make
sure you have the right server board / chassis combination, see “Server
Chassis”.
You may need or want to purchase one or more of the following accessory items for your server:
Processor
Memory DIMM
Hard drive
Floppy drive/CD-ROM drive/DVD-ROM drive
RAID controller
Operating system
For information about which accessories, memory, processors, and third-party hardware have been
tested and can be used with your board, look for the Tested Hardware and Operating System List.
For ordering information for the server board, check the Spares and Configuration Guide
Document.
iv
Preface
Processors that have been tested with this Supported Processor List
product
DIMMs that have been tested with this Tested Memory List
product
To make sure your system falls within the Power Budget Tool
allowed power budget
For software to manage your Intel® Server Intel® Server Management Software
For firmware, BIOS updates, and drivers Download Finder
To obtain the documents or software mentioned in the above table and for the latest product
technical information, please go to:
http://support.intel.com/support/motherboards/server/SE7520BD2
Safety Information
Emissions Disclaimer
To ensure EMC compliance with your local regional rules and regulations, the final configuration
of your end system product may require additional EMC compliance testing. For more information
please contact your local Intel Representative.
See “Regulatory and Integration Information” for product safety compliance and EMC regulatory
compliance information. This is an FCC Class A device. Integration of it into a Class B chassis
does not result in a Class B device.
Intended Uses
This product was evaluated as Information Technology Equipment (ITE), which may be installed in
offices, schools, computer rooms, and similar commercial type locations. The suitability of this
product for other product categories and environments (such as: medical, industrial,
telecommunications, NEBS, residential, alarm systems, test equipment, etc.), other than an ITE
application, may require further evaluation
EMC Testing
Before computer integration, make sure that the chassis, power supply, and other modules have
passed EMC testing using a server board with a microprocessor from the same family (or higher)
and operating at the same (or higher) speed as the microprocessor used on this server board.
Warnings
Heed safety information: Before working with your server product,
whether you are using this guide or any other resource as a reference, pay
close attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing
product certifications and approvals. Use only the described, regulated
components specified in this guide. Use of other products / components will
void the UL listing and other regulatory approvals of the product and will
most likely result in noncompliance with product regulations in the region(s)
in which the product is sold.
v
Preface
System power on/off: The power button DOES NOT turn off the system
AC power. To remove power from system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical
conditions may be present on power, telephone, and communication cables.
Turn off the server and disconnect the power cord, telecommunications
systems, networks, and modems attached to the server before opening it.
Otherwise, personal injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage
disk drives, boards, and other parts. We recommend that you perform all
procedures in this chapter only at an ESD workstation. If one is not available,
provide some ESD protection by wearing an antistatic wrist strap attached to
chassis ground any unpainted metal surface on your server when
handling parts.
ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over any
surface.
Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the stake pins on the board.
Safety Cautions
Read all caution and safety statements in this document before performing
any of the instructions. See also Intel Server Boards and Server Chassis
Safety Information on the Deployment CD and/or at
http://support.intel.com/support/motherboards/server/sb/CS-010770.htm
Wichtige Sicherheitshinweise
vi
Preface
要安全指导
在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。参
见 Resource CD (资源光盘) 和/或
http://support.intel.com/support/motherboards/server/sb/CS-010770.htm
上的 Intel Server Boards and Server Chassis Safety Information
(《 Intel 服务器主板与服务器机箱安全信息》)。
Consignes de sécurité
AVVERTENZA: Italiano
PASSI DI SICUREZZA: Qualora si rimuovano le coperture del telaio per accedere all’interno
del sistema, seguire i seguenti passi:
1. Spegnere tutti i dispositivi periferici collegati al sistema.
2. Spegnere il sistema, usando il pulsante spento/acceso dell’interruttore del sistema.
3. Togliere tutte le spine dei cavi del sistema dalle prese elettriche.
4. Identificare e sconnettere tutti i cavi attaccati ai collegamenti I/O od alle prese
installate sul retro del sistema.
5. Qualora si tocchino i componenti, proteggersi dallo scarico elettrostatico (SES),
portando un cinghia anti-statica da polso che è attaccata alla presa a terra del telaio
del sistema – qualsiasi superficie non dipinta – .
6. Non far operare il sistema quando il telaio è senza le coperture.
Se il sistema è stato a lungo in funzione, il microprocessore e il dissipatore di calore
potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti
taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di protezione.
vii
Preface
viii
Contents
x
Contents
Figures
Figure 1. Intel® Server Board SE7520BD2 ................................................................................ 13
Figure 2. Product Codes SE7520BD2, SE7520BD2SCSI, and SE7520BD2V Connector and
Header Locations................................................................................................................. 19
Figure 3. Product Codes SE7520BD2SCSID2, SE7520BD2VD2, and SE7520BD2SATAD2
Connector and Header Locations ........................................................................................ 21
Figure 4. Configuration Jumper Location.................................................................................... 22
Figure 5. Back Panel Connectors ............................................................................................... 23
Figure 6. Installing Memory......................................................................................................... 29
Figure 7. Opening Socket Lever ................................................................................................. 31
Figure 8. Inserting Processor...................................................................................................... 31
Figure 9. Closing Socket Lever................................................................................................... 32
Figure 10. Installing the Heat Sink .............................................................................................. 33
Figure 11. Replacing the Backup Battery ................................................................................... 36
Figure 12. Recovery Boot Jumper .............................................................................................. 43
Figure 13. Password Clear Jumper ............................................................................................ 44
Figure 14. Clear CMOS Jumper ................................................................................................. 45
Tables
Table 1. Server Board Varieties.................................................................................................. 14
Table 2. Server Board Features.................................................................................................. 17
Table 3. Configuration Jumpers.................................................................................................. 22
Table 4. NIC LEDs ...................................................................................................................... 23
Table 5. Intel® Server Chassis Supported for each Server Board SE7520BD2 Product Code.. 24
Table 6. Keyboard Commands ................................................................................................... 38
Table 7. Boot Block Error Beep Codes ....................................................................................... 54
Table 8. POST Error Beep Codes .............................................................................................. 54
Table 9. BIOS Beep Codes......................................................................................................... 55
Table 10. Product Certification Markings .................................................................................... 57
xi
Contents
xii
1 Server Board Features
This chapter briefly describes the main features of the Intel® Server Board SE7520BD2, provides a
photograph of the product, a list of the server board features, and diagrams showing the location of
important components and connections on the server board.
Six product codes for the Server Board SE7520BD2 are available. The following table provides an
overview of the differences between them, by product code.
Product code Six DIMM sockets One PCI Express* x8 N/A Dual serial ATA Five:
SE7520BD2 DDR 266/333 One PCI Express x4 channels with support - Three at rear of
for RAID 0 and 1. board
72-bit, 184-pin DIMMs One PCI-X* 133MHz
One IDE connector - Two at front of
Supported DIMM sizes: 256 Two PCI-X 100MHz
supporting two board
MB, 512 MB, 1 GB, 2 GB, 4 One PCI 32-bit / 33MHz 5V ATA/100 IDE
GB
channels.
24 GB Maximum (when 4 GB
DIMMs are available)
Dual channel architecture
Memory Mirroring
Memory Sparing
Product code Eight DIMM sockets One PCI Express* x8 N/A Dual serial ATA Four:
SE7520BD2SATAD2 DDR2-400 One PCI Express x4 channels with support - Two at rear of
for RAID 0 and 1. board
240-pin ECC Registered One PCI-X* 133MHz
DIMMs One IDE connector - Two at front of
Two PCI-X 100MHz
supporting two board
Supported DIMM sizes: 256 One PCI 32-bit / 33MHz 5V ATA/100 IDE
MB, 512 MB, 1 GB, 2 GB
channels.
16 GB Maximum
Dual channel architecture
Memory Mirroring
Memory Sparing
Continued
14
Server Board Features
Product code Six DIMM sockets One PCI Express* x8 Two Ultra- Dual serial ATA Five:
SE7520BD2SCSI DDR 266/333 One PCI Express x4 320/LVD channels with support - Three at rear of
channels via the for RAID 0 and 1. board
72-bit, 184-pin DIMMs One PCI-X* 133MHz
LSI* 53C1030 One IDE connector
Supported DIMM sizes: Two PCI-X 100MHz - Two at front of
SCSI controller supporting two
256MB, 512MB, 1GB, 2GB, board
One PCI 32-bit / 33MHz 5V ATA/100 IDE
4GB
channels.
24 GB Maximum (when 4GB
DIMMs are available)
Dual channel architecture
Memory Mirroring
Memory Sparing
Product code Eight DIMM sockets One PCI Express* x8 Two Ultra- Dual serial ATA Four:
SE7520BD2SCSID2 DDR2-400 One PCI Express x4 320/LVD channels with support - Two at rear of
channels via the for RAID 0 and 1. board
240-pin ECC Registered One PCI-X* 133MHz
LSI 53C1030 One IDE connector
DIMMs Two PCI-X 100MHz - Two at front of
SCSI controller supporting two
Supported DIMM sizes: 256 board
One PCI 32-bit / 33MHz 5V ATA/100 IDE
MB, 512 MB, 1 GB, 2 GB
channels.
16 GB Maximum
Dual channel architecture
Memory Mirroring
Memory Sparing
Continued
15
Server Board Features
Product code Six DIMM sockets One PCI Express x4 One Ultra- Dual serial ATA Four:
SE7520BD2V DDR 266/333 One PCI-X 133MHz 320/LVD channel channels with support - Two at rear of
via either the LSI* for RAID 0 and 1. board
72-bit, 184-pin DIMMs Two PCI-X 100MHz
53C1020 or LSI* One IDE connector
Supported DIMM sizes: One PCI 32-bit / 33MHz 5V - Two at front of
53C1020A SCSI supporting two
256MB, 512MB, 1GB, 2GB, board
controller ATA/100 IDE
4GB
channels.
24 GB Maximum (when 4 GB
DIMMs are available)
Dual channel architecture
Memory Mirroring
Memory Sparing
Product code Eight DIMM sockets One PCI Express x4 One Ultra- Dual serial ATA Four:
SE7520BD2VD2 DDR2-400 One PCI-X 133MHz 320/LVD channel channels with support - Two at rear of
via either the LSI for RAID 0 and 1. board
240-pin ECC Registered Two PCI-X 100MHz
53C1020 or LSI One IDE connector
DIMMs One PCI 32-bit / 33MHz 5V - Two at front of
53C1020A SCSI supporting two
Supported DIMM sizes: 256 board
controller ATA/100 IDE
MB, 512 MB, 1 GB, 2 GB
channels.
16 GB Maximum
Dual channel architecture
Memory Mirroring
Memory Sparing
16
Server Board Features
Table 2 summarizes the major features of the server board. See Table 1 for additional information.
17
Server Board Features
N
TT
O
P
SS
RR
QQ
PP Q
R
OO
NN
MM
LL CPU 2 CPU 1
KK
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HH
GG
FF
DD BB Z X W
EE AA VU T S
CC Y
TP00718
18
Server Board Features
Note: F, Right (x8 PCI Express), NN (OEM RMC), and PP (SCSI Channel B) are not available on product codes SE7520BD2V.
QQ (LSI* 53C1030 SCSI Controller) is not available on product code SE7520BD2.
19
Server Board Features
N
TT
O
P
SS
RR O
QQ
PP Q
R
OO
NN
MM
LL CPU 2 CPU 1
KK
JJ
II
HH
GG
FF
DD BB Z X W
EE AA VU T S
CC Y
TP01688
20
Server Board Features
Note: F, Right (x8 PCI Express), NN (OEM RMC), and PP (SCSI Channel B) are not available on product codes
SE7520BD2VD2. QQ (LSI* 53C1030 SCSI Controller) is not available on product code SE7520BD2SATAD2.
21
Server Board Features
Configuration Jumpers
BIOS
SEL
Normal
Bank 0
3
J1B1
RECOVERY
BOOT
CMOS J4H1
CLR FRB
HALT
3
3
J2H1
J4H3 J4H2
PASSWORD
CLEAR
TP00723
22
Server Board Features
D F
H
A
B C E G I
TP00719
®
The NIC LEDs at the right and left of the NICs provide the following information. See the Intel
Server Board SE7520BD2 Technical Product Specification for POST code errors.
23
Server Board Features
Hardware Requirements
To avoid integration difficulties and possible board damage, your system must meet the
requirements outlined below. For a list of qualified components, see the links under “Additional
Information and Software”.
Server Chassis
The following table shows the product codes for the Server Board SE7520BD2 and the product
codes for the Intel Server Chassis into which the various versions of the board can be installed. If
you are using a non-Intel chassis, see your chassis documentation for support information.
Table 5. Intel® Server Chassis Supported for each Server Board SE7520BD2 Product Code
SC5275E SC5300 SC5300BRP SC5300LX SC5295DP SC5295BRP
SE7520BD2 Supported Supported Supported Supported Not Not
supported supported
SE7520BD2SCSI Supported Supported Supported Supported Not Not
supported supported
SE7520BD2V Supported Supported Supported Supported Not Not
supported supported
SE7520BD2SATAD2 Supported Supported Supported Supported Supported Supported
SE7520BD2SCSID2 Supported Supported Supported Supported Supported Supported
SE7520BD2VD2 Supported Supported Supported Supported Supported Supported
Processor
The Intel® Server Board SE7520BD2 (all product codes) supports up to two Intel® Xeon™
processors with an FC-mPGA4 using Socket 604, and an 800-MHz Front Side Bus (FSB) with
frequencies starting at 2.8 GHz using the 90-nanometer technology. Previous generations of the
Intel® Xeon™ processors are not supported.
When two processors are installed, both must be of identical revision, core voltage, cache size, and
bus/core speed. When a single processor is installed, it must be in the socket labeled CPU1.
For a link to the complete list of supported processors, see:
http://support.intel.com/support/motherboards/server/se7520bd2/sb/CS-013540.htm
24
Server Board Features
Memory
For a list of supported memory DIMMs, see:
http://support.intel.com/support/motherboards/server/se7520bd2/sb/CS-013543.htm.
DDR-333 memory is only supported with BGA package memory on the Intel® Server Board
SE7520BD2 (product codes SE7520BD2, SE7520BD2SCSO, SE7520BD2V). TSOP SDRAM
packages will not be supported on DDR-333 DIMMs on these product codes.
A minimum of one 256MB DIMM is required in DIMM socket 1B. This uses single-channel
interleave. However, for dual-channel interleave, providing optimum performance, a minimum
of two DIMMs should be installed in DIMM sockets 1A and 1B. Except for the option of
installing a single DIMM in socket 1B, DIMMs must be installed in pairs and populated as
follows:
DIMM1A and DIMM 1B: Populate these two sockets together first
DIMM 2A and DIMM 2B: Populate these sockets in addition to DIMM 1A and DIMM 2A
if four DIMMs are to be used.
DIMM 3A and DIMM 3B: Populate these sockets after DIMM 1A, DIMM 1B, DIMM 2A,
and DIMM 2B have been populated.
25
Server Board Features
26
Server Board Features
For memory on-line sparing, one DIMM per channel is used as the memory spare. If a DIMM
begins to fail, the content of the failing DIMM is copied to the spare DIMM in that channel. When
all of the data is copied to the spare DIMM, the primary DIMM is removed from service and the
spare DIMM takes its place. When memory on-line sparing is used, the spare DIMMs must be
equal to or larger than the largest in-service DIMM in that channel.
For additional information, see the Intel® Server Board SE7520BD2 Technical Product
Specification.
Power Supply
The minimum power supply required depends on the server chassis into which the server board is
installed. Your supply must provide a minimum of 1.2 A of 5 V standby current or the board will
not boot.
For the Intel Entry Server Chassis SC5295-E DP, a minimum 450W power supply is required.
For the Intel Entry Server Chassis SC5295-E BRP, a minimum 500W power supply is required.
For the Intel Entry Server Chassis SC5300, a minimum 600W power supply is required.
For the Intel Entry Server Chassis SC5275-E, a minimum 600W power supply is required.
Use the power budget tool to determine the minimum power supply for your system, based on all
installed components. For a link to the power budget utility, see “Additional Information and
Software”.
27
2 Hardware Installations and Upgrades
✏ NOTES
Most diagrams in this manual show product code SE7520BD2. Where
necessary to complete a procedure, differences are noted.
Installing DIMMs
To install DIMMs, follow these steps:
1. Observe the safety and ESD precautions at the beginning of this book.
2. Turn off all peripheral devices connected to the server. Turn off the server.
3. Disconnect the AC power cord from the server.
4. Remove the chassis cover. See your chassis documentation for instructions.
5. Locate the DIMM sockets. See Figure 6.
✏ NOTES
The diagram below shows product code SE7520BD2. If you are using a
Server Board SE7520BD2 that supports DDR2 memory DIMMs, your server
board will have eight DIMM sockets instead of the six pictured below. From
left to right, the eight DIMM sockets are numbered DIMM 4A, DIMM 4B,
DIMM 3A, DIMM3B, DIMM2A, DIMM2B, DIMM1A, DIMM1B. Begin
populating your memory with DIMM 1B.
DIMM 2A DIMM 2B
DIMM 3B DIMM 1A
DIMM 3A DIMM 1B
TP00722
29
Hardware Installations and Upgrades
6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open
position.
7. Holding the DIMM by the edges, remove it from its anti-static package.
8. Position the DIMM above the socket. Align the small notch in the bottom edge of the DIMM
with the key in the socket.
9. Insert the bottom edge of the DIMM into the socket.
10. When the DIMM is inserted, carefully push straight down on the top edge of the DIMM until
the retaining clips snap into place. Make sure the clips are firmly in place.
11. Replace the chassis cover and reconnect the AC power cord.
Removing DIMMs
To remove a DIMM, follow these steps:
1. Observe the safety and ESD precautions at the beginning of this book.
2. Turn off all peripheral devices connected to the server. Turn off the server.
3. Remove the AC power cord from the server.
4. Remove the chassis cover.
5. Gently spread the retaining clips at each end of the socket. The DIMM lifts from the socket.
6. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package.
7. Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets.
8. Replace the chassis cover and reconnect the AC power cord.
CAUTIONS
Processor must be appropriate: You may damage the server board if
you install a processor that is inappropriate for your server. See Supported
Processor List for compatible processor(s).
ESD and handling processors: Reduce the risk of electrostatic
discharge (ESD) damage to the processor by doing the following: (1) Touch
the metal chassis before touching the processor or server board. Keep part of
your body in contact with the metal chassis to dissipate the static charge
while handling the processor. (2) Avoid moving around unnecessarily.
30
Hardware Installations and Upgrades
TP00725
Figure 7. Opening Socket Lever
6. Align the pins of the processor with the socket, and insert the processor into the socket.
✏ NOTE
Make sure the alignment triangle mark and the alignment triangle cutout
align correctly.
TP00864
31
Hardware Installations and Upgrades
TP00865
✏ NOTE
Boxed processor thermal solutions differ depending on the chassis. See the
boxed processor documentation for specifc instructions for the thermal
solution.
32
Hardware Installations and Upgrades
Note:
Heat sink styles
may differ.
ay
utaw
ard C
r Bo
S erve
]
pring
r [C EK S
taine
k Re
t Sin
Hea TP00721
Figure 10. Installing the Heat Sink
33
Hardware Installations and Upgrades
Removing a Processor
1. Observe the safety and ESD precautions at the beginning of this book.
2. Turn off all peripheral devices connected to the server. Turn off the server.
3. Remove the AC power cord from the server.
4. Remove the chassis cover.
5. Unplug the processor fan cable from the server board.
6. Loosen the four captive screws on the corners of the heat sink.
7. Twist the heat sink slightly to break the seal between the heat sink and the processor.
8. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do
not force the heat sink from the processor. Doing so could damage the processor.
9. Lift the processor lever.
10. Remove the processor.
11. If installing a replacement processor, see “Installing the Processor”. Otherwise, reinstall the
chassis cover.
WARNING
Do not attempt to remove a PCI card without turning off the system
first.
1. Remove the chassis cover.
2. See the chassis Quick Start User’s Guide for instructions on removing any chassis cooling
ducts prior to installing or removing a PCI add-in card.
3. Install (or remove) the PCI add-in card.
4. See the chassis Quick Start User’s Guide for instructions on re-installing any chassis cooling
ducts.
5. Re-install the chassis cover.
34
Hardware Installations and Upgrades
WARNING
Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer’s
instructions.
ADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning
må kun ske med batteri af samme fabrikat og type. Levér det brugte
batteri tilbage til leverandøren.
ADVARSEL
Lithiumbatteri - Eksplosjonsfare. Ved utskifting benyttes kun batteri
som anbefalt av apparatfabrikanten. Brukt batteri returneres
apparatleverandøren.
VARNING
Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller
en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera
använt batteri enligt fabrikantens instruktion.
VAROITUS
Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo
ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty
paristo valmistajan ohjeiden mukaisesti.
1 Observe the safety and ESD precautions at the beginning of this book.
2 Turn off all peripheral devices connected to the server. Turn off the server.
3 Disconnect the AC power cord from the server.
4 Remove the chassis cover and locate the battery.
5 Push the metal lever over the top of the battery to the side to disengage it from the battery.
6 While holding the lever away from the battery, lift the battery from its socket.
35
Hardware Installations and Upgrades
TP00724
36
3 Server Utilities
Starting Setup
You can enter and start BIOS Setup under several conditions:
When you turn on the server, after POST completes the memory test
When you have moved the CMOS jumper on the server board to the “Clear CMOS” position
(enabled)
In the two conditions listed above, after rebooting, you will see this prompt:
Press <F2> to enter SETUP
In a third condition, when CMOS/NVRAM has been corrupted, you will see other prompts but not
the <F2> prompt:
Warning: CMOS checksum invalid
Warning: CMOS time and date not set
In this condition, the BIOS will load default values for CMOS and attempt to boot.
Setup Menus
Each BIOS Setup menu page contains a number of features. Except for those features that are
provided only to display automatically configured information, each feature is associated with a
value field that contains user-selectable parameters. These parameters can be changed if the user
has adequate security rights. If a value cannot be changed for any reason, the feature’s value field is
inaccessible.
Table 6 describes the keyboard commands you can use in the BIOS Setup menus.
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Server Utilities
✏ NOTE
These instructions describe the process of updating the BIOS only. It is
recommented that you check the Intel website Download Finder for the
System Update Package (SUP). The SUP contains the BIOS, FRU/SDR and
HSC firmware all in one easy to install package.
The BIOS upgrade utility allows you to upgrade the BIOS in flash memory. The code and data in
the upgrade file include the following:
On-board BIOS, ATA-100 RAID BIOS, and PXE option ROMs for the devices that are
embedded on the system board
The Setup Utility
The System BIOS
✏ NOTE
Do not skip step 2. You will need these settings to configure your computer
at the end of the procedure.
✏ NOTE
Review the instructions distributed with the upgrade utility before attempting
a BIOS upgrade. Review any release notes in the release notes file that
accompanies the new version of the BIOS. The release notes may contain
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Server Utilities
Floppy Update
1. Extract floppy.zip to a temporary folder off the root of the drive.
2. Insert blank floppy diskette in drive A:
CAUTION
All data on the floppy diskette will be destroyed!
3. From the root directory run MAKEFLPY.bat to create the two required BIOS update floppies.
4. Boot the system with the first BIOS update floppy. When prompted, insert the second BIOS
update floppy to continue the BIOS update.
5. When BIOS flash update is complete, it will display a message that all writing and verification
of flash is done.
6. Power cycle the system.
7. Press <F2> to enter BIOS Setup, and re-enter the custom values recorded earlier. Press <F10>
to save the values and exit Setup.
8. In the unlikely event that a BIOS error occurs during the BIOS update process, see “Recovering
the BIOS” for instructions on performing a BIOS recovery.
✏ NOTE
If running fbb.bat / f.bat, jumper J1B1 (BIOS partition selection) should be set to
pins 1-2 to select the correct BIOS partition.
4. When BIOS flash update is complete, it will display a message that all writing and verification
of flash is done. Power-cycle the system.
5. As the system restarts, press <F2> to enter BIOS Setup, and re-enter the custom values you
wrote down in step 3.
6. Press <F10> to save the values and exit Setup.
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Server Utilities
✏ NOTE
The CMOS should always be cleared after a BIOS update. You may encounter a
CMOS Checksum error or other problem after reboot. If so, try shutting down
the system and restarting. CMOS checksum errors require that you enter Setup,
check your settings, save your settings, and exit Setup.
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Server Utilities
✏ NOTE
BIOS recovery is the mode of last resort, used only when the main system
BIOS will not come up.
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Server Utilities
RECOVERY
BOOT
J4H1
FRB
HALT
3
J4H3 J4H2
PASSWORD
CLEAR
TP00902
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Server Utilities
RECOVERY
BOOT
J4H1
FRB
HALT
3
J4H3 J4H2
PASSWORD
CLEAR
TP00902
Figure 13. Password Clear Jumper
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Server Utilities
CMOS
CLR
3
J2H1
TP00903
Figure 14. Clear CMOS Jumper
45
4 Troubleshooting
This chapter helps you identify and solve problems that might occur while you are using the
system.
For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include
updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller
(HSC). See “Additional Information and Software” for a link to the software updates. In addition to
the server firmware and files, also update any drivers used for components you have installed in
your system, such as video drivers, network drivers, and SCSI drivers.
Intel provides a package called the “Platform Confidence Test” that may help with your
diagnostics. See “Additional Information and Software” for a link to this software.
If you are unable to resolve your server problems on your own, see “Getting Help” for assistance.
CAUTION
Turn off devices before disconnecting cables: Before disconnecting any
peripheral cables from the system, turn off the system and any external
peripheral devices. Failure to do so can cause permanent damage to the
system and/or the peripheral devices.
1. Turn off the system and all external peripheral devices. Disconnect each device from the
system, except for the keyboard and the video monitor.
2. Make sure the system power cord is plugged into a properly grounded AC outlet.
3. Make sure your video display monitor and keyboard are correctly connected to the system.
Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their
maximum ranges (see the documentation supplied with your video display monitor).
4. If the operating system normally loads from the hard disk drive, make sure there is no diskette
in drive A and no CD-ROM disk in the CD-ROM drive.
5. If the power LED does light, attempt to boot from a floppy diskette or from a CD-ROM disk.
6. Turn on the system. If the power LED does not light, see “Power Light Does Not Light”.
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Troubleshooting
48
Troubleshooting
Remove all add-in cards and see if the system boots. If successful, add the cards back in one at
a time with a reboot between each addition.
Make sure the memory DIMMs comply with the system requirements.
Make sure the memory DIMMs have been populated according to the system requirements.
Remove the memory DIMMs and re-seat them.
Make sure the processor(s) comply with the system requirements.
Make sure the processor(s) have been populated according to the system requirements.
Remove the processor(s) and re-seat them.
Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs
can contact the pins on the bottom of the server board and cause a short.
1. Verify that the video works using the on-board video controller.
2. Verify that the video controller board is fully seated in the server board connector.
3. Reboot the system for changes to take effect.
4. If there are still no characters on the screen after you reboot the system and POST emits a beep
code, write down the beep code you hear. This information is useful for your service
representative.
5. If you do not receive a beep code and characters do not appear, the video display monitor or
video controller may have failed. Contact your service representative or authorized dealer
for help.
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Troubleshooting
50
Troubleshooting
51
Troubleshooting
✏ NOTE
Random errors in data files: If you are getting random errors in your data
files, they may be getting corrupted by voltage spikes on your power line. If
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Troubleshooting
you are experiencing any of the above symptoms that might indicate voltage
spikes on the power line, you may want to install a surge suppressor between
the power outlet and the system power cord.
LED Information
The Intel® Server Board SE7520BD2 includes LEDs that can aid in troubleshooting your system. A
table of these LEDs with a description of their use can be found in the Intel® Server Board
SE7520BD2 Technical Product Specification at:
http://support.intel.com/support/motherboards/server/se7520bd2/sb/CS-010682.htm
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Troubleshooting
54
Troubleshooting
55
Regulatory and Compliance Information
Certifications/Registrations/Declarations
UL Certification (US/Canada)
CE Declaration of Conformity (CENELEC Europe)
FCC/ICES-003 Class A Attestation (USA/Canada)
C-Tick Declaration of Conformity (Australia)
MED Declaration of Conformity (New Zealand)
BSMI Certification (Taiwan)
GOST – Listed on one System License (Russia)
Belarus – Listed on one System License (Belarus)
RRL Certification (Korea)
Ecology Declaration (International)
CE Mark Europe
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Regulatory and Compliance Information
58
Regulatory and Compliance Information
The BSMI Certification Marking and EMC warning is located on the outside rear area of
the product.
59
Getting Help
Telephone
All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card
exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at
any time without notice).
Before calling, fill out an Intel Server Issue Report Form. A sample form is provided on the following pages.
However, for the fastest service, please submit your form via the Internet.
In U.S. and Canada 1-800-404-2284
In Europe
UK 0870 6072439 Finland 9 693 79297
France 01 41 918529 Denmark 38 487077
Germany 069 9509 6099 Norway 23 1620 50
Italy 02 696 33276 Sweden 08 445 1251
Spain 91 377 8166 Holland 020 487 4562
Belgium 02 714 3182
In Asia-Pacific region
Australia 1800 649931 Indonesia 803 65 7249
Hong Kong 852 2 844 4456 Malaysia 1 800 80 1390
Korea 822 767 2595 New Zealand 0800 444 365
China 800 820 1100 (toll-free) Pakistan 632 63684 15 (IDD via Philippines)
8 621 33104691 (not toll-free) Philippines 1 800 1 651 0117
Singapore 65 6213-1311 Thailand 1 800 631 0003
India 0006517 2 68303634 (manual Vietnam 632 6368416 (IDD via Philippines)
toll-free. From India, you need an Myanmar 63 2 636 9796 (via Philippines)
IDD-equipped telephone) Cambodia 63 2 636 9797 (via Philippines)
Taiwan 2 2545-1640
In Japan
0120 868686 (Domestic) 81 298 47 0800 (outside country)
In Latin America
Brazil 001-916 377 0180 Ecuador (Andimate) Contact AT&T USA at 1 999
Mexico Contact AT&T USA at 001 800 119. Once connected, dial 800 843 4481
462 628 4240. Once connected, Ecuador (Pacifictel) Contact AT&T USA at 1 800
dial 800 843 4481 225 528. Once connected, dial 800 843 4481
Colombia Contact AT&T USA at 01 800 Guatemala Contact AT&T USA at 99 99 190. Once
911 0010. Once connected, dial connected, dial 800 843 4481
800 843 4481 Venezuela Contact AT&T USA at 0 800 2255 288. Once
Costa Rica Contact AT&T USA at 0 800 0 connected, dial 800 843 4481
114 114. Once connected, dial Argentina Contact AT&T USA at 0-800 222 1288. Once
800 843 4481 connected, dial 800 843 4481
Panama Contact AT&T USA at 00 800 Paraguay 001 916 377 0114
001 0109. Once connected, dial Peru 001 916 377 0114
800 843 4481 Uruguay 001 916 377 0114
Chile (Easter Island) Contact AT&T U
SA at 800 800 311. Once
connected, dial 800 843 4481
Chile (Mainland and Juan) Contact AT&T
USA at 800 225 288. Once
connected, dial 800 843 4481
Miami 1 800 621 8423
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®
Intel Server Issue Report Form
Date Submitted:
Company Name:
Contact Name:
Email Address:
Intel Server Product:
Brief Problem Description. Provide a brief description below. See the last page for space to include a
detailed problem description.
Version_____________________________________________________________________
Service Pack / Kernel Version __________________________________________________
General Information. Check each box below that is used, and provide the requested information.
Peripheral Card or Driver IRQ # I/O Base FW Rev#
Peripheral Revision Address
Description
PCI-X* 100 Slot 1
PCI-X 100 Slot 2
PCI 32/33 Slot 3
PCI-Express* x8 (x4 speed) Slot 4
PCI-Express x8 Slot 5
PCI-X 133 Slot 6
Video
On-board Video
Add-in Video
NIC
On-board NIC1 (10/100/1000 Mb)
On-board NIC2 (10/100/1000Mb)
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Intel® Server Issue Report Form
64