Owner’s Manual

(LED Monitor*)

* LG LED Monitor applies LCD screen with LED backlights.

Please read this manual carefully before operating your set and retain it for future reference.

27GR83Q

www.lg.com
Copyright 2023 LG Electronics Inc. All Rights Reserved.
 2

TABLE OF CONTENTS
ENGLISH

LICENSE........................................3 USING THE MONITOR............... 15

-- Connecting to a PC...................................................15
OPEN SOURCE SOFTWARE HDMI Connection
NOTICE INFORMATION...............4 DisplayPort Connection
-- Connecting AV Devices............................................16
ASSEMBLING AND PREPARING.4 HDMI Connection
-- Supported Drivers and Software..........................5 -- Connecting Peripherals...........................................17
-- Product and Button Description...........................5 USB Device connection
How to Use the Joystick Button Connecting Headphones
-- Moving and Lifting the Monitor............................6
Installing on a Table USER SETTINGS........................ 18
Adjusting the Stand Height -- Activating the Main Menu.....................................18
Adjusting the Angle Main Menu Features
Pivot Feature -- User Settings................................................................20
Using the Kensington Lock Menu Settings
Installing the Wall Mount Plate
Installing on the Wall TROUBLESHOOTING................. 30

PRODUCT SPECIFICATION....... 34
-- Factory Support Mode............................................36
-- HDMI Timing (Video).................................................38
-- Power LED......................................................................39
 3

LICENSE

ENGLISH
Each model has different licenses. Visit www.lg.com for more information on the license.

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc.

The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo for dual-mode source devices are all registered
trademarks of the Video Electronics Standards Association.

For DTS patents, see http://patents.dts.com.

Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, Headphone:X, and the DTS
Headphone:X logo are registered trademarks and/or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc.
All Rights Reserved.
 4

OPEN SOURCE SOFTWARE •• Applying excessive force when tightening screws may cause damage to the
monitor. Damage caused in this way will not be covered by the product warranty.

NOTICE INFORMATION
ENGLISH

•• Do not carry the monitor upside down by just holding the base. This may cause the
monitor to fall off the stand and could result in personal injury.
•• When lifting or moving the monitor, do not touch the monitor screen. The force
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, applied to the monitor screen may cause damage to it.
and other open source licenses that have the obligation to disclose source code, and
•• For wave pattern on appearance, unlike the general method of coating, it’s applied
to access all referred license terms, copyright notices and other relevant documents,
to added glittering material in raw material. With no peeled-off appearance, it has
please visit https://opensource.lge.com.
good durability. Please use it with confidence because there is no problem in using
LG Electronics will also provide open source code to you on CD-ROM for a charge the product at all.
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to [email protected].
NOTE
This offer is valid to anyone in receipt of this information for a period of three
years after our last shipment of this product. •• The components may look different from those illustrated here.
•• Without prior notice, all product information and specifications contained in this
manual are subject to change to improve the performance of the product.
•• To purchase optional accessories, visit an electronics store or an online shopping
ASSEMBLING AND PREPARING site, or contact the retailer from where you purchased the product.
•• The power cord provided may differ depending upon the region.

CAUTION
•• Always use genuine LG components to ensure safety and product performance.
•• The product warranty will not cover damage or injury caused by the use of
unauthorised components.
•• It is recommended that use the supplied components.
•• If you use generic cables not certified by LG, the screen may not display or there
may be image noises.
•• Illustrations in this document represent typical procedures, so they may look
different from the actual product.
•• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when
assembling the product. (Doing so may damage the product.)
 5

Supported Drivers and Software Product and Button Description

ENGLISH
You can download and install the latest version from the LGE website (www.lg.com).
Drivers and Software Installation Priority
Monitor Driver Recommended
Recommended
LG Calibration Studio Optional

Joystick Button
 6

How to Use the Joystick Button Moving and Lifting the Monitor
You can easily control the functions of the monitor by pressing the joystick button or
ENGLISH

When moving or lifting the monitor, follow these instructions to prevent the monitor
moving it left/right/up/down with your finger.
from being scratched or damaged and to ensure safe transportation, regardless of
Basic Functions its shape or size.
•• Place the monitor in the original box or packing material before attempting to
move it.
Press the joystick button once with •• Before moving or lifting the monitor, disconnect the power cord and all other
Power on
your finger to turn on the monitor. cables.
•• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
Press and hold the joystick button •• When holding the monitor, the screen should face away from you to prevent it
Power off once with your finger to turn off the from being scratched.
monitor. •• When transporting the monitor, do not expose the monitor to shock or excessive
vibration.
You can control the volume by
Volume •• When moving the monitor, keep it upright and never turn the monitor on its side or
/ moving the joystick button left/
control tilt it sideways.
right.

Controls You can control the screen’s

/ screen brightness by moving the joystick
brightness button up/down.
 7

Installing on a Table
CAUTION
•• Lift the monitor and place it on the table in an upright position. Place the monitor

ENGLISH
•• Avoid touching the monitor screen as much as possible. at least 100 mm away from the wall to ensure sufficient ventilation.
-- This may result in damage to the screen or some of the pixels used to create
images.
•• If you use the monitor panel without the stand base, its joystick button may cause
the monitor to become unstable and fall, resulting in damage to the monitor or 100 mm
human injury. In addition, this may cause the joystick button to malfunction. 100 mm

100 mm
100 mm
 8

Adjusting the Stand Height

CAUTION
1 Place the monitor mounted on the stand base in an upright position.
ENGLISH

•• Unplug the power cord before moving or installing the monitor. There is risk of
electric shock. 2 Handle the monitor with both hands for safety.
•• Make sure to use the power cord that is provided in the product package and
connect it to a grounded power outlet.
•• If you need another power cord, please contact your local dealer or the nearest Max. 110.0 mm
retail store.

WARNING
•• When adjusting the screen height, do not place your hand on the stand body to
avoid injury to your fingers.
 9

Adjusting the Angle •• Be careful not to touch or press the screen area when adjusting the angle of the
monitor.
1 Place the monitor mounted on the stand base in an upright position.

ENGLISH
2 Adjust the angle of the screen.
The angle of the screen can be adjusted forward or backward from -5° to 15° for a
comfortable viewing experience.

WARNING
•• To avoid injury to the fingers when adjusting the screen, do not hold the lower part
of the monitor’s frame as illustrated below.
 10

Pivot Feature 1 Raise the monitor to the maximum height.

ENGLISH

The pivot feature allows the monitor to rotate 90° clockwise.

Head

2 Adjust the angle of the monitor in the direction of the arrow as shown in the
figure.

Stand

WARNING
•• To avoid scratching the stand base, make sure that when rotating the monitor
using the pivot feature, the stand does not make contact with the monitor.
•• When using the Pivot function, do not rotate the monitor too fast or with
excessive force.
-- The head may come in contact with the stand and scratch the base.
-- Be careful as you may injure your finger by jamming it between the head and the
stand.
 11

3 Rotate the monitor clockwise as shown in the figure. Using the Kensington Lock
The connector for the Kensington security system is located at the bottom of the

ENGLISH
monitor.
For more information on installation and usage, refer to the Kensington lock owner’s
manual or visit the website at http://www.kensington.com.
Connect the monitor to a table using the Kensington security system cable.

4 Complete the installation by rotating the monitor 90° as shown below.

WARNING NOTE
•• The Kensington security system is optional. You can obtain optional accessories
•• Be careful as you may injure your finger by jamming it between the head and the
from most electronics stores.
desk.

NOTE
•• Auto Pivot feature of the display is not supported.
•• The screen can be rotated easily using the screen pivot shortcut key provided
with your Windows operating system. Note that some Windows versions and
some graphics card drivers may use different settings for the screen pivot key or
may not support the pivot key at all.
 12

Installing the Wall Mount Plate Installing on the Wall

This monitor meets the specifications for the wall mount plate or other compatible Install the monitor at least 100 mm away from the wall and leave about 100 mm
ENGLISH

devices. of space at each side of the monitor to ensure sufficient ventilation. Detailed
1 Place the screen face down. To protect the monitor panel (screen), cover the installation instructions can be obtained from your local retail store. Alternatively,
surface with a soft cloth or the monitor protection pad included in the product please refer to the manual for how to install and set up a tilting wall mounting
package. bracket.
2 Remove the four screws tightened on the back of the monitor.
3 Place the wall mount plate onto the monitor and align it with the screw holes.
4 Tighten the four screws using a screwdriver to fix the plate to the monitor.
100 mm
NOTE m
0m
•• The wall mount plate is sold separately. 10
100 mm
•• For more information on installation, refer to the wall mount plate’s installation 100 mm
guide.
•• Be careful not to apply too much force while mounting the wall mount plate as it
may cause damage to the screen. 100 mm
 13

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back
of the monitor. NOTE

ENGLISH
Make sure that the wall mounting bracket is securely fixed to the monitor and to the •• Use the screws specified by VESA standards.
wall. •• The wall mount kit includes the installation guide and all necessary parts.
1 If you use screws longer than the standard length, it may damage the inside of •• The wall mounting bracket is optional. You can obtain optional accessories from
the product. your local dealer.
2 A non-VESA standard screw may damage the product and cause the monitor •• The length of the screw may differ for each wall mounting bracket. Be sure to use
to fall. LG Electronics is not liable for any accidents relating to the use of non- the proper length.
standard screws. •• For more information, please refer to the user manual for the wall mounting
bracket.
Wall Mount (mm) 100 x 100
Standard screw M4 x L10 CAUTION
Number of screws 4
•• Unplug the power cord before moving or installing the monitor to avoid electric
Wall Mount Plate (Optional) LSW 149 shock.
•• Installing the monitor on the ceiling or on a slanted wall may result in the monitor
falling off, which could lead to injury. Use an authorised LG wall mount and contact
the local dealer or qualified personnel.
•• Applying excessive force when tightening screws may cause damage to the
monitor. Damage caused in this way will not be covered by the product warranty.
 14

•• Use the wall mounting bracket and screws that conform to VESA standards.
Damage caused by the use or misuse of inappropriate components will not be
ENGLISH

covered by the product warranty.

•• When measured from the back of the monitor, the length of each installed screw
must be 8 mm or less.

Wall Mount Plate

Back of the Monitor

Wall Mount Plate

Back of the
Monitor

Screw
Dimensions
: M4 x L10

Max. 8 mm
 15

USING THE MONITOR Connecting to a PC

ENGLISH
•• This monitor supports the *Plug and Play feature.
•• Illustrations in this manual may differ from the actual product. * Plug and Play: A feature that allows you to add a device to your computer without
Press the joystick button, go to Settings → Input, and then select the input option. having to reconfigure anything or install any manual drivers.

CAUTION HDMI Connection

•• Do not press the screen for a prolonged time. This may cause image distortion. Transmits digital video and audio signals from your PC to the monitor.
•• Do not display a still image on the screen for a prolonged time. This may cause
image retention. Use a screensaver if possible.
CAUTION
NOTE •• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility
issues.
•• When connecting the power cord to the outlet, use a grounded (3-hole) power
•• Use a certified cable with the HDMI logo attached. If you do not use a certified
strip or a grounded power outlet.
HDMI cable, the screen may not display or a connection error may occur.
•• The monitor may flicker when turned on in an area where the temperature is low.
•• Recommended HDMI cable types
This is normal.
-- Ultra High Speed HDMI®/TM cable
•• Sometimes red, green, or blue spots may appear on the screen. This is normal.
 16

DisplayPort Connection Connecting AV Devices

Transmits digital video and audio signals from your PC to the monitor.
ENGLISH

NOTE HDMI Connection

HDMI transmits digital video and audio signals from your AV device to the monitor.
•• There may be no video or audio output depending on the DP (DisplayPort) version
of the PC.
•• If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini NOTE
DisplayPort to DisplayPort) cable or gender that supports DisplayPort1.4. (sold •• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility
separately) issues.
•• Use a certified cable with the HDMI logo attached. If you do not use a certified
HDMI cable, the screen may not display or a connection error may occur.
•• Recommended HDMI cable types
-- Ultra High Speed HDMI®/TM cable
 17

Connecting Peripherals Connecting Headphones

Connect peripherals to the monitor via the headphones port.

ENGLISH
USB Device connection NOTE
The USB port on the product functions as a USB hub.
•• Peripheral devices are sold separately.
To use USB 3.0, connect the A-B type USB 3.0 cable of the product to the PC.
•• If you use angled earphones, it may cause a problem with connecting another external
Peripheral devices connected to the USB IN port can be controlled from the PC. device to the monitor. Therefore, it is recommended to use straight earphones.

NOTE
•• It is recommended you install all Windows Updates to keep your Windows up-to-
date before connecting to the product for use.
•• Peripheral devices are sold separately.
•• A keyboard, mouse, or USB device can be connected to the USB port.
•• The charging speed may vary depending on the device.
Angled Straight
CAUTION (Recommend)

Cautions When Using a USB Device

•• A USB device with an automatic recognition program installed, or that uses its own •• Depending on the audio settings of the PC and external device, headphones and
driver, may not be recognised. speaker functions may be limited.
•• Some USB devices may not be supported or may not work properly.
•• It is recommended to use a USB hub or hard disk drive with power supplied. (If the USB A - B
power supply is not adequate, the USB device may not be recognised properly.)

•• Please connect the USB A to B cable to use a microphone function with

headphones equipped with a microphone.
 18

USER SETTINGS Button Menu Status Description

ENGLISH

Main menu disabled Enables the main menu.

Enters the Settings feature.

Activating the Main Menu (Holding down the button to turn off the monitor. You can
Main menu enabled
1 Press the joystick button on the bottom of the turn off the monitor this way at any time, including when the
monitor. OSD is on.)
2 Move the joystick up/down ( / ) and left/right Main menu disabled Adjusts the monitor volume level.
( / ) to set the options.
3 Press the joystick button once more to exit the Main menu enabled Enters the Input feature.
main menu.

Main menu disabled Adjusts the monitor volume level.

Main menu enabled Enters the Game Mode feature.

Main menu disabled Adjusts the monitor brightness level.

Joystick Button Main menu enabled Turns off the monitor.

Main menu disabled Adjusts the monitor brightness level.

Main menu enabled Exits the main menu.

 19

Main Menu Features

ENGLISH
Main Menu Description
Power Off
Input Sets input mode.

Settings Power Off Turns off the monitor.

Input Game Mode

Settings Configures the screen settings.

Exit
Game Mode Sets the game mode for gaming.

Exit Exits the main menu.

 20

User Settings
ENGLISH

Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
2 Configure the options by moving the joystick up/down/left/right.
3 To return to the upper menu or set other menu items, move the joystick to or pressing ( ) it.
4 If you want to exit the OSD menu, move the joystick to until you exit.

Game Mode Game Adjust Picture Adjust Input General

 21

Game Mode on SDR(Non-HDR)signal.

Settings > Game Mode Description

ENGLISH
Gamer 1 In this mode, users can customise elements including game-related options.
Gamer 1 and Gamer 2 picture modes allow you to save two sets of customised display settings, including game-related
Gamer 2 setup options.
FPS This mode is optimised for FPS games. It is suitable for very dark FPS games.
RTS This mode is optimised for RTS games.
Vivid Optimised the screen for vivid colours.
Reader Optimises the screen for viewing documents. You can brighten the screen in the OSD menu.

Game Mode HDR Effect Optimises the screen for high dynamic range.
sRGB A standard RGB colour space for the monitor and printer.
This mode is for users who cannot distinguish between red and green. It enables users with color weakness to easily
Color Weakness
distinguish between the two colors.
Calibration 1
Adjusts to the calibrated screen.
Calibration 2

NOTE
•• Calibration 1/Calibration 2 : Please install LG Calibration Studio to run calibration.
 22

Game Mode on HDR signal.

Settings > Game Mode Description
ENGLISH

Gamer 1 In this mode, users can customise elements including game-related options.
Gamer 1 and Gamer 2 picture modes allow you to save two sets of customised display settings, including game-related
Gamer 2 setup options.
FPS This mode is optimised for FPS games. It is suitable for very dark FPS games.
RTS This mode is optimised for RTS games.
Vivid Optimised the screen for vivid colours.
Game Mode
NOTE
•• HDR content may not be operated properly depending on the Windows10 OS setting. Please check the HDR On / Off setting of Windows.
•• When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.
•• While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card
performance.
•• For information about whether the graphics card and game support HDR, visit their manufacture's website.
 23

Settings > Game Adjust Description

ENGLISH
Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the
output signal.

CAUTION
•• Supported Interface: DisplayPort (Adaptive-Sync), HDMI (Variable Refresh Rate).
•• Supported Graphic Card: A graphic card that supports NVIDIA's G-SYNC or AMD’s FreeSync is necessary.
Adaptive-Sync / VRR •• Supported Version: Make sure to update the graphic card to the latest driver.
Game Adjust •• For more information and requirement, refer to NVIDIA website (www.nvidia.com) and AMD website (www.amd.com).
Enables wider frequency range of Adaptive-Sync/VRR function than basic mode.
Extended
The screen may flicker during the game play.
Basic Enables basic frequency range of Adaptive-Sync/VRR function.
Off Adaptive-Sync/VRR function off.
You can control the black contrast to have better visibility in dark scenes.
Black Stabilizer
You can easily distinguish objects on dark game screens.
 24

Sets a response time for displayed pictures based on the speed of the screen.
For a normal environment, it is recommended that you use Fast.
ENGLISH

For a fast-moving picture, it is recommended that you use Faster.

Once Faster Mode is selected, Motion Blur may occur depending on the content.
Response Time Faster Sets the response time to faster.
Fast Sets the response time to fast.
Normal Sets the response time to normal.
Off Does not use the response time improvement feature.
Crosshair provides a mark on the center of the screen for First Person Shooter (FPS) games. Users can select the Crosshair
Crosshair
that fits their gaming environment among four different Crosshairs.
Game Adjust
The indicator is displayed on the upper left of the screen. It will reflect the actual frame rate that is
On received at the input. You can also adjust the position of FPS Counter. (upper left / upper right / lower
right / lower left)
FPS Counter Off Does not use the FPS Counter feature.

NOTE
•• FPS Counter and Crosshair feature can not be used at the same time.
Returns game to the default settings.
Game Reset No Cancel the select.
Yes Returns to the default settings.
 25

Settings > Picture Adjust Description

ENGLISH
Brightness Adjusts the brightness of the screen.
Contrast Adjusts the contrast of the screen.
Sharpness Adjusts the sharpness of the screen.
Mode 1, Mode 2, The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the
Gamma Mode 3 lighter the image becomes.
Mode 4 If you do not need to adjust the gamma settings, select Mode 4.
Custom The user can adjust it to red, green, or blue by customization.
Warm Sets the screen colour to a reddish tone.
Color Temp Medium Sets the screen colour to between a red and blue tone.
Cool Sets the screen colour to a bluish tone.
Picture Adjust Manual The user can fine-tune the colour temperature.
R/G/B You can customise the picture colour using Red, Green, and Blue colours.
Meets the user requirements for colours by adjusting the hue and saturation of the six colours (Red, Green, Blue, Cyan,
Magenta and Yellow) and then saving the settings.
Six Color Hue Adjusts the tone of the screen colours.
Adjusts the saturation of the screen colours. The lower the value, the less saturated and brighter the
Saturation
colours become. The higher the value, the more saturated and darker the colours become.
Sets the offset level (for HDMI only).
yy Offset: as a reference for a video signal, this is the darkest colour the monitor can display.
Black Level
High Keeps the current contrast ratio of the screen.
Low Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
 26

Provides extended contrast and gradation on a dark screen depending on game or video content.
ENGLISH

Faster Preferably for PC gaming experiences.

Fast Preferably for console gaming experiences.
Normal Preferably for playing video content and internet or word-processing.
Off Disables the Variable Backlight feature.
Variable Backlight
NOTE
•• When these feature is enabled, a slight halo effect may be shown on dark backgrounds. This is normal and not a
Picture Adjust malfunction.
•• When these feature is enabled, the screen flickering may occur intermittently.
•• The function can only be used on HDR content.
•• It is recommended to turn off when you are not using the gaming function.
On Adjusts the brightness automatically according to the screen.
DFC
Off Disables the DFC feature.
Do you want to reset your picture settings?
Picture Reset No Cancel the select.
Yes Returns to the default settings.
 27

Settings > Input Description

ENGLISH
Input List Selects the input mode.
Adjusts the aspect ratio of the screen.
Aspect Ratio Full Wide Displays the video in widescreen, regardless of the video signal input.
Input 4:3 Displays the video in 4:3.
When automatic input switch is set to On, display will automatically switch to new input when connected.
Auto Input Switch On Enables Auto Input Switch.
Off Disables Auto Input Switch.
 28

Settings > General Description

ENGLISH

Language Sets the menu screen to the desired language.

User-defined Key 1 You can customise the main menu to access your preferred menu easily.
User-defined Key 2 User-definded Key 1 and User-definded Key 2 appear at the left/right of the main menu.
Enables the realization of three-dimensional sound with headphones or earphone.
Game This mode is optimized for Game.
DTS Headphone:X Entertainment This mode is optimized for Entertainment.
Sports This mode is optimized for Sports.
Off Disables DTS Headhpone:X function.
High Saves energy using the high-efficiency SMART ENERGY SAVING feature.
General SMART ENERGY
Low Saves energy using the low-efficiency SMART ENERGY SAVING feature.
SAVING
Off Disables the SMART ENERGY SAVING feature.
When Deep sleep mode is enabled, power consumption is minimized while the monitor is in standby mode.
Deep Sleep Mode On Enables Deep sleep Mode.
Off Disables Deep sleep Mode.
Turns the power LED on the bottom of the monitor on or off.
Power LED On The power LED turns on automatically.
Off The power LED turns off.
Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set
Automatic Standby
a timer for the auto-off function. (8H, 6H, 4H and Off)
 29

Please set the Input Compatibility Version to match the version of the connected external device.

ENGLISH
2.1(PC)/2.1(AV)/1.4
HDMI
If you want to use the HDR, select the Input Compatibility Version to 2.1(PC) or 2.1(AV).
Input Compatibility 1.4(DSC)/1.4/1.2
Version DisplayPort
If you want to use the HDR, select the Input Compatibility Version to 1.4(DSC) or 1.4.

NOTE
•• If the connected device supports 2.1 in HDMI but the screen or sound does not work properly, set this function to 2.1(AV).
This feature lets you set the sound generated from Buzzer when your monitor powers on.
Buzzer On Enables your monitor's Buzzer.

General Off Disables your monitor's Buzzer.

This feature disables the configuration and adjustment of menus.
On Enables OSD Lock.

OSD Lock Off Disables OSD Lock.

NOTE
•• All features are disabled except Brightness, Contrast in Picture Adjust, Input, OSD Lock and Information in General.
Information The display information will be shown the Total Power On Time, Resolution.
Do you want to reset your settings?
Reset to Initial
No Cancel the reset.
Settings
Yes Returns to the default settings.
 30

TROUBLESHOOTING
ENGLISH

Nothing is displayed on the screen.

Is the monitor's power cord plugged in? •• Check if the power cord is correctly plugged into the power outlet.
Is the power LED on? •• Check the power cable connection and press the power button.
Is the power on and the power LED •• Check that the connected input is enabled (Settings > Input).
displaying white?
Is the power LED blinking? •• If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on.
•• Check if the computer is turned on.
Is the The screen is not currently set •• This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency
to the recommended resolution. If you range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
have no video or the screen flickers,
see the troubleshooting guide in the
product owner’s manual. message being
displayed?
Is the No Signal message being •• This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and
displayed? reconnect it.
Have you installed the display driver? •• Be sure to install the display driver from our web site: http://www.lg.com.
•• Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.

Are some functions not available when •• The OSD is locked. Go to Settings > General and set OSD Lock to Off.
you press the Menu button?
 31

The screen retains an image.

ENGLISH
Does image sticking occur even when the •• Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
monitor is turned off? •• To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution? •• If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or
the recommended resolution.

2560 x 1440 resolution is not available in DisplayPort. (240 Hz)

Is it connected to the correct input? •• If it is connected with HDMI input, set it to DisplayPort input.
Go to Settings > General > Input Compatibility Version and set the option to 1.4(DSC).
•• Check if the graphics card supports the DSC (Display Stream Compression).
•• Check if the graphics card driver has been updated to the latest version.

2560 x 1440 resolution is not available in HDMI. (240Hz)

Is it connected to the correct graphics •• Check if the graphics card supports 2560 x 1440 / 240 Hz in HDMI.
card? •• Check if the graphics card driver has been updated to the latest version.
 32

NOTE
ENGLISH

•• Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed
per second is called vertical frequency, or refresh rate, and is represented by Hz.
•• Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal
lines displayed per second. This is called horizontal frequency and is represented by kHz.
•• Check if the graphics card’s resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution Control Panel > Display >
Settings in Windows. (The settings may differ depending on the operating system (OS) you use.)
•• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
•• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the
graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
•• Some graphics cards may not support 2560 x 1440 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.
 33

The display colour is abnormal.

ENGLISH
Does the display appear discolored •• Set the colour to 24 bit (true colour) or higher. In Windows, go to Control Panel > Display > Settings > Color Quality. (The
(16 colours)? settings may differ depending on the operating system (OS) you use.)
Does the display colour appear unstable •• Check if the signal cable is connected properly. Reconnect the cable or reinsert the PC's graphics card.
or monochrome?
Are there spots on the screen? •• When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD
screen. It is not an error, nor is it related to the monitor's performance.

No sound from the headphone port.

Are images displayed using DP •• Make sure that the headphone port connections are made properly.
(DisplayPort) or HDMI input without •• Try increasing the volume with the joystick.
sound? •• Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and
Sound > Sound > set the Monitor as default device. (The settings may differ depending on the operating system (OS) you use.)
 34

PRODUCT SPECIFICATION
ENGLISH

LCD Screen Color Depth HDMI 8-bit/10-bit color is supported.

DP (DisplayPort) 10-bit color is supported.
Resolution Max Resolution 2560 x 1440 @ 240 Hz (HDMI/DisplayPort)
Recommended Resolution 2560 x 1440 @ 240 Hz (HDMI/DisplayPort)
Power Sources Power Rating 19 V 3.3 A
Power Consumption On mode: 50 W (Typical)*
(Typical) Sleep Mode (Standby Mode): ≤ 0.5 W([Deep Sleep Mode]: [On])**
Off Mode: ≤ 0.3 W
AC/DC Adapter DA-65G19, manufactured by Asian Power Devices Inc.
Or ADS-65AI-19-3 19065E, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-65FAI-19 19065EPG-1, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-65FAI-19 19065EPK-1, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-65FAI-19 19065EPCU-1, manufactured by SHENZHEN HONOR ELECTRONIC
Or MS-V3420R190-065L0-DE, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD
Or MS-V3420R190-065L0-KR, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD
Or MS-V3420R190-065L0-US, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD
Output: 19 V 3.42 A
Environmental Conditions Operating Conditions Temperature 0 °C to 40 °C
Humidity Less than 80 %
Storing Conditions Temperature -20 °C to 60 °C
Humidity Less than 85 %
 35

Dimensions Monitor Size (Width x Height x Depth)

ENGLISH
With Stand 613.5 x 577.7 x 253.7 (mm)
Without Stand 613.5 x 371.6 x 51.3 (mm)
Weight (Without Packaging) With Stand 6.2 kg
Without Stand 4.3 kg

Specifications are subject to change without notice.

The symbol means alternating current, and the symbol means direct current.
The Power Consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution)
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
 36

Factory Support Mode

ENGLISH

HDMI

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks

640 x 480 31.469 59.94 -/-

800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60.004 -/-
1280 x 720 45 60 +/+
1280 x 1024 79.976 75.025 +/+
1920 x 1080 67.5 60 +/+
Recommend Timing
2560 x 1440 88.787 59.951 +/-
-- Input Compatibility Version: 1.4
2560 x 1440 182.996 119.998 +/-
Recommend Timing
2560 x 1440 218.29 143.991 +/-
-- Input Compatibility Version: 2.1(AV)
Recommend Timing
2560 x 1440 388.511 239.97 +/-
-- Input Compatibility Version: 2.1(PC)
 37

DisplayPort

ENGLISH
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks

640 x 480 31.469 59.94 -/-

800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60.004 -/-
1280 x 1024 79.976 75.025 +/+
1920 x 1080 67.5 60 +/+
2560 x 1440 88.787 59.951 +/-
2560 x 1440 182.996 119.998 +/-
Recommend Timing
2560 x 1440 222.151 143.973 +/-
-- Input Compatibility Version: 1.2 / 1.4
Recommend Timing
2560 x 1440 388.511 239.97 +/-
-- Input Compatibility Version: 1.4(DSC)

* DSC: Display Stream Compression.

* To display 144 Hz or over, make sure to use the graphics card that supports DSC (Display Stream Compression).
 38

HDMI Timing (Video)

ENGLISH

Factory Support Mode

Horizontal Frequency (kHz) Vertical Frequency (Hz) Remarks
(Preset Mode)
480P 31.5 60
720P 45 60
1080P 67.5 60
1080P 135 120
2160P 135 60
2160P 255 120
 39

Power LED

ENGLISH
Mode LED Color

On Mode Red (For a few seconds)

Sleep Mode (Standby Mode) Off
Off Mode Off
The model and serial number of the product are located on the back and on one side of
the product.
Record them below in case you ever need service.

Model
Serial No.