Parag Khandelwal Phone: 91 9158221004

Email- [email protected]
Project Management, Scrum Master, Six Sigma Black Belt Address- Pune, India

P R O F E S S I O N A L T I T L E

. A B O U T M E
Dynamic and results-oriented Project Manager and Scrum Master with over 9 years of experience in project management, system
implementation, and Agile methodologies. Proven track record of leading successful SAP implementation projects, including ERP 6.6
EhP7 for Kolte Patil Developer Ltd. and SAP SuccessFactors project for Afcons Infrastructure. Demonstrated expertise in Agile Project
management with transitions from Cornerstone to SAP SuccessFactors LMS. Certified Six Sigma Black Belt Professional and Master's in
Project Management graduate, adept at orchestrating Scrum ceremonies and driving continuous improvement initiatives for
operational excellence. Passionate about stakeholder engagement and skilled in leading cross-functional teams to deliver projects on
time and within budget.

C A R E E R H I L I G H T
• Led SAP implementation from Legacy ERP to SAP ERP 6.6 EhP7
• Transition from Legacy system to SAP Success Factor.
• Oversaw transition from Cornerstone to SAP SuccessFactors LMS
• Data analytics and dashboard preparation.
• Masters in Project Management, Certified Six Sigma Black belt, Scrum Master, SAP, Certified Internal Auditor, Bachelor of
Engineering

E X P E R I E N C E

Bp
Design Integration SME
Jan 2022 - Present (2 years 4 months)
Manage competing priorities across a highly matrixed organization, Work as part of the global solution team (GBS) (India, US, UK and
Kuala Lumper Centers).
Acted as Scrum Master:
• Facilitated Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives for multiple projects,
ensuring alignment with Agile principles and practices.
• Coached and mentored team members on Agile methodologies, fostering a culture of collaboration, transparency, and
continuous improvement.
Major Projects:
• Transition from Cornerstone to SAP SuccessFactors LMS: Played a pivotal role in the transition project from Cornerstone
OnDemand (CSOD) to SAP SuccessFactors LMS, managing all phases of the transition process.
• Analyzed existing systems and processes within the talent module (PMGM/HCM) to identify areas for enhancement.
• Developed and managed dashboards, offering both summarized and detailed perspectives on workforce metrics and expenditure
to extract valuable insights.
• Reducing Queue Volume: 6% reduction in queue volume by transferring recurring issues at Tier one support level & strengthening
Tier zero bot knowledge level. (Tool- VSM, Gap Analysis, Sampling, Parero, Piloting, Data analysis)
• Resource Utilization shifted to Activity Effort from Case volume (Tools- As-is, FTA calculation, Project Management)
• Eliminate Waste- Identify DOWNTIME in the system and processes. (Tool- VSM, Lean)
• Established effective ways of working and conducted CSAT surveys.
• Engage with global stakeholders to gather requirements, solicit feedback, and ensure successful implementation of system
enhancements.
• Conducted training sessions for new features and functionalities for system administrator & end-users
M/s Shapoorji Pallonji Group (AFCONS Infrastructure Limited)
Senior Engineer- Technical Services Group
Oct 2019 - Jan 2022 (2 year 4 months)
Worked in Global infrastructure firm for System Implementation & process improvement. Core team member of QXL team for digital
transformation.
• Managed cross-functional project teams to deliver software solutions within scope, schedule, and budget constraints.
• Collaborated with product owners to prioritize backlog items and ensure alignment with strategic objectives.
• Identified and addressed impediments to team progress, fostering a culture of continuous improvement.
• Established and maintained metrics to track team performance, velocity, and delivery predictability.
• Developed and delivered customized training sessions on agile methodologies, including Scrum, Kanban, and Lean principles.
• Facilitated workshops and retrospectives to promote transparency, accountability, and continuous learning.
• Collaborated with leadership to define organizational agility goals and roadmap for implementation.

Major Projects:
• Transition from Legacy system to SAP Success Factor.
• Provided day-to-day support, configuration, and troubleshooting for SAP Success factor modules.
• Managed security roles, permissions, and data exchanges.
• Spearheaded the development of a cutting-edge bot-enabled knowledge platform, leveraging lessons learned documents to
construct a dynamic knowledge graph, enhancing organizational learning and efficiency.
• Designed and implemented an Opex Power app for streamlined idea submission, empowering teams to contribute innovative
solutions effortlessly, enhancing operational excellence and fostering a culture of continuous improvement.
• Analyzed organization-wide data as per stakeholder requirements to gain business insights and preparation of dashboards.

Puranik builder limited

Assistant Manager Planning
Jun 2019 - Sep 2019 (4 months)
• Project management & MIS reporting (Corporate office)
• Project scheduling and tracking
• Prepare Informative Reports by Collecting, Analyzing, and Summarizing Insightful Information.
• Microsoft Project (MSP), Project management, Power Bi Dashboard, Process mapping.
• Setup Microsoft projects online

Kolte Patil developer limited

Program Manager- SAP Implementation
Jun 2015 - Dec 2018 (3 years 7 months)
• Responsible for overall delivery of planned scope during the project timelines.
• Working with business team members and IT stakeholders to gather requirements and share it with the implementation partner.
• Co-ordinating with implementation partner and business team to finalize FIT-GAP assessment and RICEFW objects.
• Finalizing project timelines and providing approvals on the scoped requirements.
• Acted as a cutover lead to ensure smooth Go-Live along with regular monitoring of critical objects
• Liasoning between business team members and implementation partner to close overdue deliverables.
• Tracking support tickets raised to implementation partner and taking action on overdue tickets.
• Identifying risk areas as per discussion with business team members and drafting risk mitigation strategies
Major Projects:
• SAP ERP Implementation
• Corporate level MIS dashboard preparation covering Timeline, Payments, Status, Resource and other project monitoring factors.
• Create standard project schedule template across organization.
E D U C A T I O N
Masters in Project Management, NICMAR University, 2013 – 2015

Bachelor of Engineering, Nagpur University, 2009 – 2013

L I C E N S E S & C E R T I F I C A T I O N S
Lean Six Sigma Black Belt (ICBB) - TÜV SÜD: IN/11172/112052

Lean Six Sigma Green Belt - TÜV SÜD: IN/9192/83897

Internal Auditor on Quality Management Systems - Bureau Veritas Group: QMS/007/19/894/A/03

K E Y S K I L L S

• Technical Skills: Agile Project Management, Six Sigma Black Belt, SAP Activate, SAP SuccessFactors, ITSM, Cornerstone,
Learning Management Systems, Project Implementation, Microsoft Power BI, Stakeholder Management, Salesforce.com
Administration, Data Analysis, Team Management, ERP, Scrum, Risk Management.
• Software Skills: MS–Project 2010, Jira, Trello, Primavera P6, Advanced Excel, Power BI, Cornerstone on Demand, Salesforce
ticketing tool, Mural, Minitab, AutoCAD (CADD Certified)