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Service Coordinator

Job Discription for Service coordinator

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Yash Shukla
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62 views2 pages

Service Coordinator

Job Discription for Service coordinator

Uploaded by

Yash Shukla
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Job Description: Service Coordinator

Job Summary:

We are seeking Service Support Coordinator, who will be responsible for managing and coordinating
technical service requirements, interacting with customers and vendors, handling invoicing and payment
collections, and planning service/site deputations.

Education:

 Bachelor’s Degree in Business Administration (BBA), Commerce (BCom), or any relevant


graduation.
 Diploma with 3-5 years of experience in service coordination, back-office sales, or service
support.

Desired Candidate Profile :

 Knowledge of managing service support.


 Familiarity with commercial terms and invoicing processes.
 Experience with quality procedures and documentation.
 Excellent oral and written communication and presentation skills.

Key Responsibilities:

1. Facilitate communication between the team, clients, and vendors for engineering services.
2. Prepare and present commercial offers for services and coordinate with the accounts
department for invoicing.
3. Follow up on payment collections from customers.
4. Adhere to quality procedures and maintain necessary documentation.
5. Assist and support the project manager in departmental functions.
6. Respond to customer inquiries efficiently.
7. Coordinate with Equipment Original Manufacturer (EOM) for repairs or replacements, and
maintain ISO documentation related to repairs and services.
8. Manage attendance time sheets and project commissioning reports with the service team.

About Company:

VELOX Automation is at the forefront of automation solutions in India. Our products and
services include factory, plant and process automation, control panel, drive solutions and
low-voltage electrical switchboards that are engineered in-house. We have a proven track
record of excellent service and technical capabilities and have around 900+ happy clients
in diversified industries. We are one of the leading system integrators in the country. Multi-
locational presence allows us to cater to various industrial verticals/domains. We have a
proven track record of successfully executing projects based on automation solutions. A
competent & experienced team makes us an automatic choice as a solution provider for
high-demand & complex applications. We are an authorized Solution partner of the
Siemens Automation product range. We have implemented various integrated
Automation Solutions using different products like DCS, PLC, SCADA, HMI, etc. We also
work in offering LV, and MV Panels as per the industry client needs.

Company Info:
Website: http://www.veloxautomation.com
Address: Plot No. 612, GIDC Industrial Estate Sachin, Road No. 6, Sachin, Surat. Gujarat

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