DevOps - Lead Engineer
DevOps - Lead Engineer
The purpose of this role is to lead DevOps team to facilitate better coordination
among operations, development and testing functions by automating and
streamlining the integration and deployment processes
Responsibilities:
Drive technical solution support to the team to align on continuous
integration (CI) and continuous deployment (CD) of technology in applications
Design and define the overall DevOps architecture/ framework for a project/
module delivery as per the client's requirement
Decide on the DevOps tool & platform and which needs to be deployed
aligned to the customer’s requirement
Create a tool deployment model for validating, testing, and monitoring
performance and align or provision for resources accordingly
Define & manage the IT infrastructure as per the requirement of the
supported software code
Manage and drive the DevOps pipeline that supports the application life cycle
across the DevOps toolchain? from planning, coding, and building, to testing,
to staging, to release, configuration and monitoring
Work with the team to tackle the coding and scripting needed to connect
elements of the code that are required to run the software release with
operating systems and production infrastructure with minimum disruptions
Ensure onboarding application configuration from planning to release stage
Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and
data privacy is maintained
Provide customer support/ service on the DevOps tools
Timely support internal & external customer escalations on multiple platforms
Troubleshoot the various problems that arise in implementation of DevOps
tools across the project/ module
Perform root cause analysis of major incidents/ critical issues which may
hamper project timeliness, quality or cost
Develop alternate plans/ solutions to be implemented as per root cause
analysis of critical problems
Follow escalation matrix/ process as soon as a resolution gets complicated or
isn’t resolved
Provide knowledge transfer, sharing best practices with the team and
motivate
Team Management
Resourcing
Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team
Train direct reportees to make right recruitment and selection decisions
Talent Management
Ensure 100% compliance to Neewee’s standards of adequate onboarding and
training for team members to enhance capability & effectiveness
Build an internal talent pool and ensure their career progression within the
organization
Promote diversity in leadership positions
Performance Management
Set goals for direct reportees, conduct timely performance reviews and
appraisals, and give constructive feedback to direct reports.
Incase of performance issues, take necessary action with zero tolerance for
’will’ based performance issues