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Transport Management System

A assignment project on TMS

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Zulukhanini Tijani
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74 views3 pages

Transport Management System

A assignment project on TMS

Uploaded by

Zulukhanini Tijani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Transport Management System (Passenger Transport management

system)
A Passenger Transportation Management System (TMS) is a comprehensive software
solution designed to facilitate the management and optimization of passenger
transportation operations.

Functional Requirement
Define the features of the system, what the system to do.
1. Booking and Reservation Management:

• Allow passengers to book, modify, and cancel reservations.


• Manage seat allocation and availability in real-time.
• Provide confirmation and ticketing functionalities.
2. Scheduling and Routing:

• Optimize routes and schedules based on demand, capacity, and constraints.


• Account for factors like traffic conditions, weather, and special events.
• Handle multiple stops and transfers efficiently.
3. Fare Management:

• Calculate fares based on distance, service class, time of travel, and any applicable
discounts.
• Support various payment methods including cash, card, mobile payments, etc.
• Integrate with fare collection systems.
• Support flexible fare management, discount codes, promotional offers, ticket
validation.
4. Passenger Information Management:

• Maintain passenger profiles and preferences.


• Handle special requests such as wheelchair assistance or dietary needs.
• Provide real-time updates on trip status, delays, and disruptions.
5. Vehicle and Fleet Management:

• Track vehicle locations and statuses.


• Manage vehicle assignments and maintenance schedules.
6. Driver Management:

• Assign drivers to trips based on availability, skills, and regulations.


• Provide drivers with trip details, route guidance, and passenger information.
• Monitor driver performance and compliance with regulations.
7. Safety and Security:

• Implement safety protocols and emergency procedures.


• Ensure compliance with regulatory standards and certifications.
8. Reporting and Analytics:

• Generate reports on key performance indicators (KPIs) such as on-time


performance, passenger satisfaction, and revenue.
9. Customer Support and Feedback:

• Enable passengers to contact customer support for assistance and inquiries.


• Capture feedback through surveys, ratings, and reviews to improve service quality.

Non-functional requirements
Define the quality attributes or characteristics of the system.
1. Performance:

• Should respond to user interactions within acceptable time frames, even during peak
usage periods.
• It should be able to handle a large number of concurrent users and transactions
without significant degradation in performance.
2. Scalability:

• The system should be able to scale to accommodate growth in users, transactions.


• It should support distributed architecture to distribute load across multiple servers or
data centres.
3. Reliability:

• Should be highly available, with minimal downtime for maintenance or upgrades.


• Data integrity and consistency should be maintained, even in the event of system
failures.
4. Security:

• Should implement robust authentication and authorization mechanisms to ensure


that only authorized users can access sensitive data and perform operations.
• Encrypting sensitive data both in transit and at rest to protect against unauthorized
access or data breaches.
• Compliance with industry standards and regulations regarding data protection and
privacy should be ensured.
5. Usability:

• The user interface should be user-friendly, catering to users.


• It should provide guidance to users to help them navigate through different
functionalities and complete tasks efficiently.
• Accessibility features should be incorporated to support users with disabilities.
6. Maintainability:

• The system should be well-structured, allowing for easy maintenance, updates, and
enhancements.
• Code should be well-documented and adhere to coding standards to facilitate
understanding and modification by developers.
• Tools and processes for monitoring, debugging, and troubleshooting should be in
place to quickly identify and resolve issues.
7. Interoperability:

• The system should be interoperable with external systems and services, such as
payment gateways, GPS navigation systems.
• It should support standard communication protocols and data formats to facilitate
seamless integration with third-party applications.
8. Performance Efficiency:

• The system should optimize resource utilization (CPU, memory, storage) to


minimize operating costs.
9. Compliance:

• It should adhere to industry best practices and standards.

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