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    FIN010

    Uploaded by

    Aminul islam Sany (SunNy)
    management information system

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    FIN010

    Uploaded by

    Aminul islam Sany (SunNy)
    11 views2 pages
    management information system

    Copyright

    © © All Rights Reserved

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    DOCX, PDF, TXT or read online from Scribd

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    management information system

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    11 views2 pages

    FIN010

    Uploaded by

    Aminul islam Sany (SunNy)
    management information system

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Business process

    A business process or business method is a collection of related, structured


    activities or tasks by people or equipment which in a specific sequence
    produce a service or product (serves a particular business goal) for a
    particular customer or customers. Business processes occur at all
    organizational levels and may or may not be visible to the customers. A
    business process may often be visualized as a flowchart of a sequence of
    activities with interleaving decision points or as a process matrix of a
    sequence of activities with relevance rules based on data in the process.

    Every business can be seen as a collection of business processes, some of


    which are part of larger encompassing processes. For instance, uses of
    mentoring, wikis, blogs, and videos are all part of the overall knowledge
    management process. Many business processes are tied to a specific
    functional area. For example, the sales and marketing function is
    responsible for identifying customers, and the human resources function is
    responsible for human employees. The following table shows some typical
    business processes for each of the function areas of business.

    Functional Area Business Process


    Manufacturing and production Assembling the product
    Checking the quality
    Producing bills for the materials
    Sales and marketing Identifying customers
    Making customers aware of the
    product
    Selling the product
    Finance and accounting Paying creditors
    Creating financial statement
    Managing cash accounts

    Human resources Hiring employees


    Evaluating job performance
    Other business processes cross many different functional areas and require
    coordination across departments. For instance, consider the seemingly
    simple business process of fulfilling a customer order.
    The following figure shows an order fulfillment process,

    Generate Submit
    Sales order order

    Accou Check Approve Generate


    nting credit credit invoice

    Produ Assemble Ship


    ction product product

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