Communication and Public Speaking
Communication and Public Speaking
Communication and Public Speaking
• Physical Noise (external & unnecessary sound—environmental noise, ex. Phone ringing)
• Semantic Noise (misunderstanding about the meaning of words—complex, technical,
grammatical comm. Errors)
• Physiological Noise (ability to see & hear, concerning your health)
• Psychological Noise (personal attitudes, assumption, biases—daydreaming when someone
communicates with)
• Culture Noise (people from various cultural background)
• Technical Noise (dealing with the unproper equipment)
• Organizational Noise (learn about the culture of organization-structure, policies, process)
BARRIERS TO EFFECTIVE COMMUNICATION
Language
Time Noise
Discomfort Disability
with the topic
THE EFFECTS OF INEFFECTIVE COMMUNICATION
Cultural differences
noise
hearing
receiver
EFFECTIVE COMMUNICATION SKILLS
Encouragement Effective
Communication skills Silence
to continue
Smiling face
Summarising Checking
what has been said for understanding
ACTIVITY 1
RMIT, 2010
Ø Aggressive
Ø Passive
Ø Passive-aggressive
Ø Assertive
COMMUNICATION
STYLES
Ø Eye contact
ØVoice Tone
ØGesture (in proper position)
ØMimic (appropriate and congruent with the
massage content)
ØMessage Time (accuracy)
ØContent (narrow, direct description)
PUBLIC
COMMUNICATION
AND ITS PROBLEMS Linus (2003)
ØLack of self-confidence
ØTension like stage fright
ØInsensitive or disrespectful
ØFocus on what you read or remember
ØFear of the audience
PUBLIC
COMMUNICATION
AND ITS PROBLEMS Ryan (2014)
ØAfraid; stress and nervousness, anxiety
ØPanic attacks
ØInsomnia
ØPost-traumatic stress
ØDepression
ØThis difficulty in expressing opinions,
conveying messages, and speaking in public
can be experienced by anyone!
ØLearning about public speaking skills for
students or academics is held as an effort to
carry out various tasks individually or when
working in a team
THANK YOU