Programme BACHELOR OF COMMERCE IN INFORMATION MANAGEMENT

Module INFORMATION SYSTEMS 1A

Module NQF Level 5
Credits 15
Exam Exam

Total marks 100

Duration 2 Hours
Pass mark 50%
Weighting 20%

This question paper consists of 7 pages including the cover page.

REQUIREMENTS:

Learner Requirements: Stationery and Examination Answer booklet

Equipment Requirements: None

This paper consists of:

1. Section A: 60 marks
2. Section B: 20 marks
3. Section C: 20 marks

ALL sections are COMPULSORY. It is in your own interest to write legibly and to present your work
neatly.

PLEASE READ THE ASSESSMENT RULES AND REGULATIONS THAT FOLLOW

Learners are warned that contravening any of the examination rules or disobeying the instructions of an
invigilator could result in the examination being declared invalid. Disciplinary measures will be taken
which may result in the students’ expulsion from Damelin.

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ASSESSMENT RULES AND REGULATIONS

Please ensure that you have read and fully understand the following assessment rules and regulations
prior to commencing with your assessment:
1. To be permitted access to the examination, a learner must arrive with:
- an Identity Document or other official proof of identity (for example,
- a student card, passport or driver's licence card with photo); and
- the required exam stationery.
2. No learner may enter the examination room more than 30 minutes after the examination sitting has
commenced and no candidate may leave the room less than one hour after the examination
sitting has commenced.
3. No extra time will be allowed should a student arrive late.
4. All learners must sign the Attendance Register for the examination on arrival.
5. It is the responsibility of learners to familiarise themselves with the examination rules prior to sitting
for the examination.
6. All examinations are to be written on the date and time officially stipulated by the College.
7. It is the responsibility of learners to ensure that they are writing the correct paper and that the
question paper is complete
8. Cell phones must be switched off prior to entering the exam venue. Cell phones and wallets may
be placed under candidates' chairs rather than at the front of the room.
9. Learners may not handle cell phones or wallets during the exam.
10. No weapon of any description may be taken into the assessment room.
11. All personal belongings are to be placed at the front of the examination room. Personal belongings
brought to the examination are at the owner's risk.
12. Smoking is not permitted, and learners will not be allowed to leave the examination room in order to
smoke
13. Once the examination has commenced, all conversation of any form between candidates must
cease until after candidates have left the room, after the examination.
14. Only the official College examination book, as supplied by the College, may be used.
15. Learners must ensure that their student number is written on the answer book.
16. Learners are responsible for ensuring that they follow the instructions in the examination for
submitting their answers.
17. Please read the instruction appearing on the examination paper carefully
18. The number of every question must be clearly indicated at the top of every answer.
19. No pages may be torn out of the answer book. All question papers and scrap paper must be
handed to the invigilator after the examination.
20. Learners finishing earlier are to leave the examination room as quietly as possible on the
instruction of the invigilator and may not talk until outside the building where the examination is
being written.
21. Only under exceptional circumstances will a learner be permitted to leave the examination room
during the examination, and if the invigilator gives permission. An invigilator must accompany the
learner. Only one learner at a time may be absent from the examination room.
22. Candidates may not act dishonestly in any respect.

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 SECTION A:
MULTIPLE CHOICE QUESTIONS
Select the correct answer from the options available.
In the provided answer book, write down the question number and the letter of the correct answer next to it.
For example: 1.1 D
Each question is worth two (2) marks.
SO, 1
QUESTION 1 (20 marks)

1.1 At Dartmouth College conference in 1956, ____________ proposed the use of the term (2)
artificial intelligence (AI) to describe computers with the ability to mimic or duplicate the
functions of the human brain.
A. Garry Kasparov
B. Morphy Richard
C. John McCarthy
D. Bill Gate

1.2 From the early AI pioneering stage, the research emphasis has been on developing (2)
machines with _______________
A. Artificial intelligence
B. Intelligent behaviour
C. Artificial systems
D. Natural intelligence

1.3 Which of the following is an organized collection of people, procedures, software, (2)
databases, and devices used to process and record business transactions?
A. Decision support system (DSS)
B. Transaction processing system (TPS)
C. Management information system (MIS)
D. Knowledge management system (KMS)

1.4 Which of the following is a series of activities that an organisation performs to transform (2)
inputs into outputs in such a way that the value of the input is increased?
A. Value chain
B. Supply chain
C. Process chain
D. SCM

1.5 What is the term used to describe a collection of software packages and tools used to (2)
design, develop, implement, and maintain expert systems?
A. Expert System Shell
B. Expert Control Unit
C. Expert Register Areas
D. All of the above

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 1.6 A clock speed is often measured in (2)

A. Mega Hertz (MHz) and Tera Byte (TB)

B. Giga Hertz (GHz) and Mega Hertz (MHz)
C. Tera Byte (TB) and Giga Byte (GB)
D. All of the above

1.7 The electronic transmission of signals for communications, that enables organisations to (2)
carry out their processes and tasks through an effective computer network.
A. Broadband communication
B. Narrowband communication
C. Telecommunication
D. Channel bandwidth

1.8 Which of the following technologies employs a microchip with an antenna to broadcast its (2)
unique identifier and location to receivers?
A. RFID
B. Router
C. Bridge
D. Gateway

1.9 Voice recognition: converting sound waves into ___________________ (2)

A. Word
B. AI
C. Networking
D. Algorithm

1.10 Multiplexers are devices that _____________ (2)

A. Convert digital signal into analogue signal.
B. Encodes data from two or more data sources onto a single communication channel.
C. Modulate and demodulate signals.
D. All of the above.

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 TRUE / FALSE QUESTIONS
Select the correct answer from the options available. Indicate your answer on the Answer book.
provided. For example: 2.1 FALSE
Each question is worth two (1) mark.

QUESTION 2 (10 marks)

2.1 It was predicted in the 1956 conference that computers would be as ‘smart’ as people by (1)
the 1960s.

2.2 Artificial intelligence is defined as the ability of a computer system to mimic or duplicate (1)
the functions or characteristics of the human brain or intelligence.

2.3 Decision support system (DSS) is an organized collection of people, procedures, (1)
software, databases, and devices that support problem-specific decision making.

2.4 Outsourcing allows a company to focus on what it does best and delegate other functions (1)
to companies that have world-class development capabilities.

2.5 Microsoft computing is a computing environment where software and storage are (1)
provided as an Internet service and are accessed with a Web browser.

2.6 A digital camera is an input device that recognises human speech. (1)

2.7 The display monitor is a device used to display the output from the computer. (1)

2.8 Robotics involve developing mechanical or computer devices that can perform tasks (1)
requiring a high degree of precision or that are tedious or hazardous for humans.

2.9 Learning Systems is a computer system that attempts to simulate the functioning of a (1)
human brain.

2.10 A systems analyst is a senior manager concerned with the overall needs of the (1)
organisation, who sets organisation-wide policies, and plans, manages and acquires
information systems.

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MATCHING
Match the items in column A to corresponding descriptions in column B.
In the provided answer book, write down the question number and the letter of the correct answer next to it.
For example: 3.1 D
Each question is worth one (2) mark.

QUESTION 3 (20 Marks)

Column A Column B
3.1 Neural Network
A Personnel that might be needed for new system

Genetic algorithm Concerned with the overall needs of the organisation, who
3.2
B sets organisation-wide policies, and plans, manages and
acquires information systems.
CIO An approach to solving large, complex problems in which a
3.3
C number of related operations or models change and evolve
until the best one emerges.
Knowledge base A computing environment where software and storage are
3.4
D provided as an internet service and are accessed via a
web browser.
3.5 Cloud computing Stores all relevant information, data, rules, cases, and
E relationships used by expert systems.
3.6 Competitive advantage The ability of a firm to outperform its industry, that is,
F
to earn a high rate of profit than the industry norm
3.7 An enterprise server Stores and provides access to programs that meet the
G
needs of an entire organization.
3.8 Physical design Specification of characteristics of system components
H
necessary to put logical design into action
3.9 Monitoring policies and Implement internal audits to measure actual results
I.
procedures against established goals
Systems analyst A computer system that attempts to simulate the function
3.10 J of a human brain

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 SECTION B:
QUESTION 4 (10 Marks)

4.1 What are the components that are included in an artificial intelligence system? (4)

4.2 Differentiate between Natural and Artificial Intelligence (6)

QUESTION 5 (10 Marks)

5.1 Describe a Client/Server System as it applies to networking. (6)

5.2 Explain the following terms as applied to artificial intelligence.

5.2.1 Natural language (2)
5.2.1 Genetic algorithm (2)

SECTION C:
QUESTION 6 (30 Marks)

The use of information systems to add value to the organization is strongly influenced by
organizational structure, and the organization’s attitude and ability to change.

6.1 Identify the value-adding processes in the supply chain and describe the role of information (15)
systems within them.

6.2 Provide a clear definition of organizational structure and organizational change and discuss (15)
how these affect the implementation of information systems.

∞End of Question Paper∞

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