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Computer System-Basic

CSS

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4 views

Computer System-Basic

CSS

Uploaded by

kinny.besingan23
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Computer Systems Servicing (CSS) involves understanding and applying various concepts related to the

maintenance, troubleshooting, and repair of computer systems. Here are some basic concepts in CSS:

1. **Computer Hardware**:

- **Components**: Understanding the main hardware components of a computer, including the CPU,
RAM, hard drives, motherboards, power supplies, and peripheral devices.

- **Assembly and Disassembly**: Knowing how to safely assemble and disassemble computer
components.

2. **Operating Systems**:

- **Installation**: Installing operating systems such as Windows, Linux, or macOS.

- **Configuration**: Configuring system settings, user accounts, and security features.

- **Maintenance**: Performing regular updates and patches to keep the operating system secure and
efficient.

3. **Software**:

- **Installation and Uninstallation**: Installing, updating, and removing software applications.

- **Troubleshooting**: Identifying and resolving software-related issues, such as application crashes


or compatibility problems.

4. **Networking**:

- **Basic Networking Concepts**: Understanding IP addresses, subnet masks, gateways, and DNS.

- **Network Setup**: Setting up and configuring wired and wireless networks.

- **Troubleshooting Network Issues**: Diagnosing and fixing network connectivity problems.

5. **Troubleshooting and Diagnostics**:

- **Problem Identification**: Systematically identifying hardware and software problems.


- **Diagnostic Tools**: Using tools and software for diagnosing issues, such as hardware diagnostic
tools, event viewers, and performance monitors.

- **Problem Resolution**: Implementing solutions to resolve identified issues.

6. **Data Management**:

- **Backup and Recovery**: Creating and managing backups to prevent data loss and implementing
recovery solutions in case of data loss.

- **Data Security**: Protecting data through encryption, secure passwords, and antivirus software.

7. **Safety and Best Practices**:

- **ESD Precautions**: Understanding and applying Electrostatic Discharge (ESD) precautions to


prevent damage to sensitive components.

- **Tool Usage**: Using appropriate tools safely and effectively, such as screwdrivers, pliers, and
multimeters.

- **Documentation**: Keeping detailed records of system configurations, maintenance, and repairs.

8. **Peripheral Devices**:

- **Installation and Configuration**: Setting up and configuring printers, scanners, and other
peripheral devices.

- **Troubleshooting**: Identifying and resolving issues with peripheral devices.

9. **Customer Service Skills**:

- **Communication**: Effectively communicating with clients to understand their issues and explain
solutions.

- **Professionalism**: Providing courteous and professional service to clients.

10. **Updates and Upgrades**:


- **System Updates**: Regularly updating the system software and hardware to ensure optimal
performance.

- **Upgrading Components**: Upgrading hardware components like RAM, storage, and graphics
cards to meet new requirements.

Understanding and mastering these basic concepts in computer systems servicing can help ensure that
computers and networks run smoothly and efficiently, reducing downtime and enhancing productivity.

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