Edition: C20150526A

High Resolution Inkjet Printer

User Manual

Sojet Electronics(Xiamen) Co.,Ltd.

IMPORTANT
To ensure the best printing quality, we recommend using only our specified cartridges and
the corresponding accessories. Any malfunction or poor printing quality caused by improper
use of other kinds of inks or accessories will be not be guarranteed.

Safety Precautions
There is high voltage inside the machine when it is live. Maintenance or disassembly by
unqualified or unauthorized person is strictly prohibited, so as not to cause any accident.
Machine must be reliably grounded by connecting the grounding wire for the machine during
equipment setup. Unreliable grounding will result in machine failure that the machine cannot
work normally.
Do not expose ink to direct sunlight or high temperature (35℃ above). The heat of direct sun-
light or high temperature will affect ink’s storage life and print quality.
If you get ink spill on the eyes or skin during use, please clean your eyes or skin by clean
water.
Ink leakage inside printer can result in burnout damage to the machine. Switch off the
machine and unplug it from power outlet when there’s ink leakage inside printer. Contact
qualified service technician for test and repair.

Warning Signs
Caution: The sign “ ” indicates information for caution of possible damage to hardware
of inkjet printer or data loss.
Attention: The sign “ ” indicates important notes helpful for your trouble-free operation
of the machine.

2
 Content
Introduction
Chapter One: Important Precautions for Using 06
1.1 Important Setup Precautions 06
1.2 Important Operation Precautions 06

Chapter Two: Setup and Installation Instructions 07

2.1 Printheads Adjustment and Installation 07
2.1.1 Printheads Adjustment 07
2.1.2 Single Printhead Installation 07
2.1.3 Double Printheads Installation 08
2.1.4 Anti-Shock Mechanism & Plate (Optional) 08
2.1.5 Bracket Installation 09

Chapter Three: Introduction 10

3.1 Printer 10
3.2 Technical Specifications 12

Chapter Four: How to Use the Printer and the Check Work before/after Use 13
4.1 How to Use the Printer 13
4.2 Check Work before Use 13
4.3 Check Work after Use 13

Chapter Five: Printer Operation Instructions 14

5.1 Main Interface 14
5.2 Printing Management 15
5.2.1 Find/Preview Data 15
5.2.2 Start Printing / Printing Report 15
5.2.3 Printing Delay 15
5.2.4 Print Initial Values 16
5.2.5 Offset Adjustment 16
5.2.6 Stop Printing 16

3
5.3 Data Management 17
5.3.1 New/Edit Data 17
5.3.2 Add Text Object 18
5.3.3 Add Production Date Object 18
5.3.4 Add Expiration Date Object 18
5.3.5 Add Image Logo Object 19
5.3.6 Add Counter Object 19
5.3.7 Add Shift Code Object 19
5.3.8 Add Barcode Object 20
5.3.9 Add dynamical text 21
5.3.10 Add dynamical LOGO 21
5.3.11 Delete Data or Object 21
5.4 System Management 22
5.4.1 System Setting 22
5.4.2 Edit Options 23
5.4.3 Printing Options 24
5.4.4 User Management 26
5.4.5 Special Features 26
5.4.6 Screen Touch Correction 28
5.5 Tools Management 28
5.5.1 Image Management 28
5.5.2 System Upgrade 28
5.5.3 System Backup 29
5.5.4 System Record 29
5.5.5 About Equipment 29
5.5.6 System Reset 30
5.6 Edit Input Method Options 31
5.7 Status Bar 32

Chapter Six: Care and Maintenance 33

6.1 Printer Care and Maintenance 33
6.2 Ink Cartridge Care and Maintenance 33

Chapter Seven: Troubleshooting 34

7.1 Troubleshooting for Ink Cartridge 34
7.2 Troubleshooting for Printer 35
Appendix 1: Terms and Definitions 36
Appendix 2：Offset Adjustment Example 37
04
Please read this manual carefully before you use this equipment.

Introduction
Thank you for your purchase of high resolution printer. We want you to get helpful information
for your work with this equipment; therefore we would like to explain a little bit about how to use this
machine by this user manual by the following content:
Important precautions for use of the machine
Introduction of printer: Parts and components of the machine
Setup and Installation Instructions: Instructions for Equipment Setup and Cartridge Installation.
How to use the printer and the check work before/after use of the printer: explanations of general
operation and startup/shutdown.
Operation instructions: explanations on how to new/edit data for printing, and how to adjust
printer settings.
Care and Maintenance: Care and maintenance for printer and cartridge
Troubleshooting: Common failures occurred and solutions
Appendix 1 - Terms and Definitions: Definitions for terms used in this document.

Please read this user manual carefully before first use of the printer for full understanding and atten-
tion of important information so that you will get maximum use from your new equipment. This will
also help you have a quick reference to related sections when you have any problems during use.

Note 1: If you cannot solve the problem encountered during use, please contact us for assistance.
Note 2: The information contained herein is subject to change without notice. The amended informa-
tion will be updated in user manual by new edition.
Note 3: Any machine failure or damage caused by user’s negligence in following this manual will not
be covered by the warranty.

5
Chapter One: Important Precautions for Using
Welcome to use this Printer. In order to protect your personal safety and user rights, ensure
correct installation and operation, and full play of the machine, it is important that you read the
precautions carefully.

1.1 Important Setup Precautions

1.1.1 Use exclusive power supply for the equipment. Do not share same power supply with other
equipment. Besides, Installation of an additional UPS is recommended.
1.1.2 Mount the support in sound and stable place. Do not choose the location that will be easily
affected by shock or sway.
1.1.3 Choose well-working conveyor belt for high print quality.
1.1.4 Add deflector to the printer for production line setup in order to prevent any printing object
hitting the nozzle plate to cause damage.
1.1.5 Make sure the printer is well grounded.
1.1.6 Maintain the distance between deflector and printing object at 0.5-2.5mm as recommended.
1.1.7 Make sure to insert and remove the ink cartridge by an angle of 15 degree so as not to cause
damage to the cartridge.
1.1.8 Make sure the setup environment is tidy and clean. Clean the dust on printer from time to time
when dusty environment is unavoidable.

1.2 Important Operation Precautions

1.2.1 Do not poke or impact the touch screen sharply.
1.2.2 Do not cover up the built-in photocell. Otherwise the printer doesn’t print.
1.2.3 Use Non-woven to wipe the nozzle plate when the print is not clear or dots are missing.
1.2.4 Set print delay value for best print result when print position changes (see Section 5.2.3).
1.2.5 Do not insert or remove ink cartridge while the machine is in printing process so as not to cause
damage to the cartridge.
1.2.6 Do not use compressed air for cleaning the touch screen. High pressure of the compressed air
will damage the touch screen.
1.2.7 Do not use compressed air for direct or indirect cleaning of the ink cartridge. High pressure of
the compressed air will damage the nozzle plate.
1.2.8 Read Chapter Seven for troubleshooting when there’s failure occurs. If you cannot solve the
problem encountered, contact your local dealer or our after-sale service.

Note: Depending on properties, some ink cartridge may require to be removed from printer after
use. Turn off the machine and remove the cartridge from printer. Wipe the printhead clean with Non-
woven; cap the printhead with the designed cap for prevention of the nozzles from clogging.
(Contact our after-sale service for information of ink properties.)

6
Chapter Two: Installation and Setup Instructions
2.1 Printheads Adjustment and Installation
2.1.1 Printheads Adjustment

Aviation connector default status Remove the 3 screws on the connector, take off
Note: for easy operation, installation direction can be the plate, place it into another direction as shown
adjusted. on the picture, then fasten the screws back.
Connector Adjustment Finish

2.1.2 Single Printhead Installation

Single Printhead for Side Printing Single Printhead for Down Printing.

7
 2.1.3 Double Printheads Installation

Fix the two printheads together by 2pcs M3*10

screws；(The diameter of the screwdriver needs to
be less than 3.5mm.)

Fasten the anti-shock plate on the printheads by Double printheads installation finish.
3pcs M3*10 screws. Note: While install anti-shock plate, its direction can
be adjusted according to production line direction.

2.1.4 ：Anti-Shock Mechanism & Plate (Optional)

Note: The anti-shock mechanism and plate is optional, according to demand.
Part List

M4*8 screws M4*8 screws

(fix printhead) (fix printhead)

Anti-Shock Anti-Shock Plate

Anti-Shock Anti-Shock Plate M3*10 screws Mechanism M3*10 screws
Mechanism (fix anti-shock plate) (fix anti-shock plate)

Combined Printheads Single Printhead

Installation

Combined printheads side printing Combined printheads downward printing

Note: The installation direction can be adjusted. Note: The installation direction can be adjusted.

Note: Installation for single printhead is the same as combined printheads.

08
2.1.4 Bracket Installation
Installation details, please refer to the installation video in the USB disk.

Down Printing of Single Printhead Side Printing of Single Printhead

Side Printing of Double Printheads Down Printing of Double Printheads

Separate Printheads Installation

9
Chapter Three: Introduction
3.1 Printer

Power USB Port

DB15 port
On-Off Switch Port of Port of Ethernet port
Printhead 1 Printhead 2

Note：1) DB15 port：can connect with external photocell, encoder, alarm kit or external data
source.
2) Ethernet port: can connect with Ethernet cable or external data source.
3) USB port: can connect with USB or external data source.

10
 This user manual is a universal version for printer, can be applied to single printhead mode,

two printheads combined mode and two printheads separately mode, settings like below:

1. While using single printhead, settings refer to Section 5.4.3, Printing Options→A Nozzle

Maintenance →4) Printheads Selection: Printhead 1 or Printhead 2.

Note: while using build-in photocell, user can choose which one to use, the one on Printhead 1 or on

Printhead 2, settings refer to Section 5.4.3, Printing Options→D Build-in

Photocell Setting→ or ;

2. While using double printheads combined, settings refer to Section 5.4.3, Printing Options→A

Nozzle Maintenance→Printhead Selection: Double Printheads Combined.

Note: 1) While using build-in photocell, user can choose which one to use, the one on Printhead 1 or

on Printhead 2, settings refer to Section 5.4.3, Printing Options→D Build-in

Photocell Setting→ or ;

3. While using double printheads separately, settings refer to Section 5.4.3, Printing Options→A

Nozzle Maintenance→Printheads Selection: Double Printheads Separately.

Note: 1) While using build-in photocell, user can choose which one to use, the one on Printhead 1 or

on Printhead 2, settings refer to Section 5.4.3, Printing Options→D Build-in

Photocell Setting→ or ;

2) While using double printheads separately, Spit function and Purging function can be set

separately, steps refer to Section 5.4.3 Printing Options→A Nozzle Maintenance→

and

3) While using double printheads separately, Printing Direction and Channel Switch can be set

separately, steps refer to Section 5.4.3 Printing Options→A Printhead Setting

or .

11
3.2 Technical Specifications
A. Performance Values
Item Specifications Note
Technical source HP TIJ 2.5 Thermal Ink Jet technology
Dimension controller(H*W*D): 210*135*37mm/8.3*5.3*1.46inch Including the
Print head(H*W*D): 142*133*55mm/5.6*5.2*2.15inch spring mechanism

Power supply AC 90V-240V/50-60HZ, 90W (Dedicated AC);

Print heights 1~12.7mm

0~60m/min（300DPI）
Print speed
0~30m/min（600DPI）
Resolution 50~600DPI
Barcode, alphabetic, numeric, image logos,
Print application date/time, expiration date, shift code, counter, lot-box
code
1) Ethernet: 100Mb/s, Synchronized control of multiple
Connection Ports devices via PC;
2) USB2.0: Support U-Disk;
3) DB15: For external devices like photocell,
synchronizer or alarm kit connection;

Interface 1) 7 inch 800 *480 color LCD touch screen;

2) With touch screen interface operation, easy to use;
3) Printer can work separately without PC software;
1.Automatically recognizes ink types, and identifies
optimum printing parameters for each ink type;
Ink management
2. Guarantees the using of genuine original HP ink;
3. Automatic measuring system for the usage of ink.
Mounting Standard side and downside printing assembly,
customers can fix it flexibly;
Product Certification CE, FCC.
Environment 1. Working environment: -10°C~ +55°C; 10%-85%RH;
requirement 2. Storage environment: -25°C~ +80°C; 10%-90%RH.

B. Features:
Item Specifications Note
Chinese, English, Japanese, French, German,
Languages
Spanish, Portuguese and Russian.
Default font is Arial; allow users to load fonts they
Font
need.
UPCA, UPCE, EAN13, EAN8, INT25, CODE39,
Barcode
CODE128, EAN128, PDF417, DATAMATRIX, QR.
Date format Variety of date formats available
Provide standard port of RS-232, Ethernet, easy to
Device's Database suport
integrate for customers
MS Excel, MS Access, SQL2000, SQL 2005,
PC Software's Database
SQL2008

C. Ink Solutions:
1. Support 42ml, 370ml, 350ml cartridges of HP TIJ2.5 technology;
2. Support ink of various colors: black, red, green, yellow and blue;
3. Support porous, semi-porous and non-porous substrates.

12
Chapter Four: How to Use the Printer and
the Check Work before/after Use
In this Chapter, you will learn how to use the printer, including check work before and after use.

Note: After printer starts, firstly set the printheads and build-in photocell, details please refer to
Section 5.4.3

4.1 How to Use the Printer

Sq # Procedure Instructions
cartridge Insert cartridge into the printer stall by an angle of 15 degree, close cartridge clip
1
Installation to secure. (see 2.3 Cartridge Installation)
Connect power adapter to
printer power input, switch
Turn on on power, printer enters
2
printer initialization startup.

After initialization startup,

Main “main interface” appears
Interface - (see Section 5.1).
3
Printing Click to enter
Management “Printing Management” (see
Section 5.2).
Select a file on data list, click

Select data - to Start printing.

4
Start printing

When printing starts, the

button change to the icon
Printing
5 for stop printing,
report
meanwhile a printing report
appears.

Click to stop
6 Stop printing printing, printing report exits,
and the button returns to
“Start printing” status.
7 Switch off Exit printing, and switch off power.

4.2 Check Work before Use

Sq # Item Check Work
Printer
1 Is the support securely mounted?
support
Printer Is the printer orientation correct? Is the nozzle plate parallel to printing object? Is
2
position the throw distance controlled within 0.5-2.5mm?
3 cartridge Is the cartridge wiped clean? Has the cartridge been installed to printer?
4 Power input Is the printer input voltage normal?
5 Printer status Check status bar, is the equipment status normal?

4.3 Check Work after Use

Sq # Item Check Work
Printer
1 Is the printer power switched off?
Power Status
2 cartridge Is the cartridge removed from printer and wiped clean and printhead capped?
13
Chapter Five: Printer Operation Instructions
This chapter explains how to operate printer interface, including Printing Management, Data Man-
agement, System Management, Tools Management, and Status Bar.

5.1 Main Interface

Switch on power,
printer starts Settin
g
initialization
Management
startup. After Status bar
Printin
initialization g
startup, “main Management

interface” Messag
e
appears . Management
Tools
Printing To find and preview data, start/stop printing, set printing delay value, and set
Management
Management printing initial values (see Section 5.2).
Message To Find/Preview, File-new, Edit, Delete data (see Section 5.3).
Managemen
Setting To manage system setting, editing options, printing options, user authority, and
Management screen correction setting (see Section 5.4).
Tools To manage image logo, system upgrade, system backup, system record,
Management equipment default restoring, system resetting (see Section 5.5).

Display information of ink, equipment, USB, encoder, external photocell, and

Status bar Ethernet status (see Section 5.7).

14
5.2 Printing Management

Click on main interface Preview

to enter printing management. interface

Scroll bar zoom

Start Page up
printing
Printing File name Page
delay Down

Initial
values Return
for printing Search Keywords entering bar

5.2.1 Find/Preview Data

A. Find data Find by Pageup/Pagedown/keywords.
B. Preview data Preview data by locating or selecting a file of data to display on preview interface;
ddata located/selected will be displayed in sequence on preview interface.
Note: Drag the scroll bar horizontally to view the data when it exceeds the screen horizontally.

5.2.2 Start Printing / Printing Report

Click button to start

printing. When printing starts, a
printing report appears.
Printing report: It is the timely record
of printing in process, including data Stop
file name in process, print output printing
quantity, counter value, shift code, Printin
g
system time. The printing report report
exits when printing stops.

5.2.3 Printing Delay

Click , printing delay

setting interface appears .

See Appendix 1: Terms

and Definitions 1 for more
information.

Note: While the printheads

setting is seperately as ,
the print delay value need to be set
independently.

A. Printing delay default value: 30mm;

B. Printing delay value range: 0.0-999.9mm;
C. It is allowed to set printing delay value during printing process: the newly set value becomes valid for
immediately next printing.
D. Printing delay value for each message are independent from one another, the delay setting for current
15
data file will not affect another data file.
5.2.4 Print Initial Values

Click , the interface of

initial values setting and repeated
index value checking appears.

System switch
DEC-10 decimal (0-9) System switch
H36-36 hexadecimal (0-Z) Counter
synchronizing
The Generic Binary is editable;
See5.4.2

Counter Synchronizing: when

multi counter included in the same
file, click , then all counters’
current value will be synchronized
to counter 1’s current value.

After confirmed, a dialog box will

display the counters’ setting, user
can set the counter’s
begin/end/step/repeat number and
the binary regulation.

5.2.5 Stop Printing

Click to stop printing and exit printing report, return to Start Printing status (see Figure 2).
Note: Printer automatically stops printing when there is case as power-off, out of ink, alarming etc.

16
5.3 Data Management

Clip on main interface to

enter data management interface

New
Modify
Delete Copy

Delete all

5.3.1 New/Edit Data

Image Logo

Clip or on data
management interface to enter data edit Expiration date
interface. Production Page up
date

A. New: text, counter, shifts, production

Add objects
data, expiration data, image logo, Text
Delete objects
barcode, dynamic text, dynamic logo,
device information, string;
Dynamic text
B. Edit: data in printing process cannot File name
be edited;
C. File name: maximum 15 characters, Counter Barcode
empty file name or repeated file name
are not allowed. Shift code

Device
information
String
Dynamic logo

Click to save data

when finish editing, a check box
appears to ask “Are you sure you want
to save the message? Cancel, Yes,
No”
If you click “ ”, the machine
will remain on editing interface.

Note: “MSG001” is default data in system. The system allows

maximum 500 files of data (including default “MSG001”); The
system does not save empty or error messages.

17
5.3.2 Add Text Object

Horizontal
Click to add text object. scale
Height
Click to enter text editing interface: Text
A. Font: including the default one, totally
support 2 fonts at same time, the default Edit
one and one alternative font.
B. 16-417( adjust freely within the scope of Vertical
1-25.4mm)； scale down
and
C. Text horizontal scale: 1-300%； location up
D. Text content cannot exceed 25 characters.
Vertical scale up and
location down

Click to enter text adjustment Coordinate

position
interface.
E. Coordinate location: adjustable range for
X axis 0-3000mm; for Y axis, 0-25.4mm.
F. Text orientation: 0°, 90°, 180°, 270°
Four orientations adjustable. Orientation
G. Font effects: bold, italy, underline,
strikeout, four effects adjustable.

Font effect

Note: Please refer to this Section (Section 5.3.2) regarding how to add objects as “production
date”, “expiration date”, ”image”, ”counter”, ”shift code”,"dynamical text""dynamical logo", but the content
of “production date”, “expiration date”, ”counter”, ”shift code”, "dynamical text", "dynamical logo"
cannot be revised or adjusted directly when you add, and the font, height, content and font effect of
“image” "dynamical logo" cannot be revised directly. There is no option of horizontal scale “ ”
for “image” “barcode”, "dynamical logo".

5.3.3 Add Production Date

Click to add object “production

date”.

Click to enter date format setting, Date format

choose a format by arrow up and down， Calendar Type
Gregorian and Hijri available.
Adjust

5.3.4 Add Expiration Date

Click to add object of expiration

date.

Click to enter date format setting

and days to expire (scope: 0~9999)，
Days to
Gregorian and Hijri available. expire
Calendar Type

18
5.3.5 Add Image

Click to add object

image.
Select a logo on file list by page up
and down .

Image
file list

Note: When there is no image file found,

a message box appears to prompt image
import .

See Section 5.5.1 Image Management

for image import.

5.3.6 Add Counter

Common
Click to add object counter.
counter
Box No.
Click to for option of common
Lot No.
counter, box number, lot number.
Stepping
A. Click for common counter setting: value
minimum value, maximum value, stepping 10D/36 Ary
value, repetition number. Repetition
number

B. Click and for option of

box number and lot number setting: minimum
value, maximum value, stepping value for box Minimu
number and lot number . m value
Maximu
Note: There is no repetition number for box m value
number or lot number.

19
5.3.7 Add Shift Code

Click to add “shifts code”.

， 添加班组对象。
Click enter the setting interface:
can set shifts interval, start time and shifts
numbers. interval
Start time
AA. Shifts Interval: 9 options:
Shifts
0、0.5H、1H、2H、3H、4H、6H、
8H、12H，each option makes a day to
the responding shifts number.
Such as: interval value 8H, means 3 shifts
per day.

B. Start time: set the time for the first

shift.

Note: in 24-hour time system.

C. Shifts: set shifts numbers.

While interval value is 0, shifts can
input freely from 2-48.
D. Click to view the detailed
information.
E. Shift: can set the shit name, time.
F. Shift name: maximum 5 characters.
G. Shift time: can set different time,
shifts will change according to time.

20
5.3.8 Add Barcode

Click to add object “barcode”. Barcode

height
A. Click to enter barcode edit: Barcode
Barcode type, horizontal scale level, barcode type
height, barcode text .
Horizontal
scale level
Barcode
text

B. Click to enter barcode

adjustment: coordinate location, text
orientation, text display/hide, text height,
error correction level, white space level .
Note: Setting options may differ depending
on different barcode types.
Text display

: Text display; Text height

: Text hide;

~ : error correction
level;

Error
~ : white space
correctio
n
level. level

White
space level

C. click
enter barcodes setting interface:
User can create, edit and delete data sources
in
the barcode content. The data sources includi
ng 9 objects: text, production date expiry date
,
counter, shifts, dynamic text, device info, strin
g and carriage return.
After create a new object，
its name will show up in the list, user can sort
the objects by up and down arrows.

21
5.3.9 Add dynamical text

Clip to add dynamic text.

A. Clip to to the interface of

dynamical text setting with the way of
dynamical transmission path or
communication protocol .

B. Scan printing
Port is USB, selection modes are:
S1P1： scan one while printing one
S1PN：scan one while printing multiples,
print to next scan data
SNPN：scan multiples while printing
multiples, can repeat set the print times;
SGPN: Fix scan numbers and print
numbers, can repeat set print times and
scan numbers.

5.3.10 Add dynamical LOGO

Click to add dynamical

LOGO.See the picture beside.

Note: pls refer to 5.3.9 of adding dynamical
text, set the data transmission path
communication protocol.

21
5.3.11 Add Device Information

Clip , add device information;

Clip , enter device information

setting interface, can choose device name and
device SN No.
Device name can be defined by entering 2.4.5
user management, device SN No. cannot be
changed.

5.3.12 Add String

Clip to add string.

Clip to enter the string setting

interface. The system default can add 5
different strings. One data allows maximum 20
string objects, each string of character
maximum number is 75.
Note: when add one same string object, other
same strings will be modified automatically
while modify one of string.

22
5.3.11 Delete Object or Delete/Import/copy Data
Select an object on data editing interface,

click to delete the object, a

dialog box appears to prompt if you are sure
that you want to delete.

Select a file on the list on data

management interface, click

to delete the file, a dialog box appears to
prompt if you sure that you want to delete .
Note: data in printing process cannot be
deleted.

Click in File Management

interface, it will import all files saved in U
disk under defined route. User will be
prompted if same name already existed.
Before import, insert the U disk firstly.

Select a file and click in

File Management interface, the same
message will be copied and saved as the
same name with “C1” suffix, for example:
MSG002’s copy will be named as
MSG002C1.

23
5.4 System Management
Special
Features
Click to enter system User
management. management

Printing options
Editing options
System setting
Screen
correction

5.4.1 System Setting

Click on system management

System
interface to enter system setting . Language

System time
Screen saver time
unit
Calendar Type
Daylight
saving time

A. System language Standard language in delivery country as default language.

B. System time Manufacture time as default time, can be set by user.

see Appendix 1: Terms and Definition 3.

1) System default 4 hours, 4 options for changeover: 0.5 hour、2 hours、
C. Screen saver time 4 hours、off（8 hours）；
2) If screen saver is optioned OFF, screen enters standby status if inactive
for 8 hour.
3) Screen becomes active when there’s alarm or error.
D. unit Switch between mm and inch.language in delivery country as default language.
E. Daylight saving time Three modes for setting: OFF, European summer time, US summer time.
two modes available: Gregorian and Hijri.Default setting is Gregorian;
F. Calendar Type
System time will be changed according to the calendar setting.

22
5.4.2 Edit Options

Click on system management interface to enter edit options setting interface.

A. Click to enter production date Date format

and expiration date format setting. New format
Note: six common date formats default,
forty-four more formats addable for user. Edit format
The six default date formats not editable
and cannot be deleted.
Delete format

Click or in date format setting

interface, new or edit date format, date
format edit interface appears.
Note: Hex switch
Year/Month/Hour have 3 hex options:
decimal/26 hex/36 hex, before operating
first need to select hex and then the date
format.

1. Year, options are: ---4-digit, ---last 2 digit, ---last 1 digit

2. Month, options are: ---digit, ---Jan to Sep is 1-9, and then O/N/D,
---abbreviations, ---full English

3. Hour, options are: --24 hours system, ---12 hours system

B. Click to enter special time

setting. Date transition
time setting
see Appendix 1: Terms and Pre-zero in
Definitions 4, 5. date/time

Special time
setting

1) Date transition time setting: system default normal zero o’clock as date transition time to next date,
users can set different time as date transition time.
2) Pre-zero in date/time: four options: OFF, empty preposition, empty postposition, centered without zero.
(e.g. 2012/05/09, 2012/_5/_2, 2012/5_/2_, 2012/5/2).

Productio
C. Click to enter counter n counter
setting .
Counter
pre-zero

Counter alarm
Counter reset

Counter setting

1) Production counter: setting extent: 0~99999999.

2) Pre-zeros: four options: OFF, empty preposition, empty postposition, centered without zero
(e.g. 0001, 1, 1 , 1).
3) Counter alarm: ON or OFF option. When counter alarm is turned ON, the machine will stop printing,
sound alarm and prompt message that print number reaches maximum value.
4) Counter reset: ON or OFF option. All counters will start from initial values if the counter reset is turned
ON. The printing value will continue with the last one if the counter reset is turned OFF. 23
D:clip ,enter the system setting
interface.
New system
The system can be new, modified, and
deleted,
Modify system
system default: DEC-10 decimal (0-9)
H36-36 hexadecimal(0-Z)
Delet system
It can't modify or delet the default system
System setting

New and edit the system

1. Can import the system name by
yourself, but only allow three letters and System name
figures.
System content
2. System content: can import Arabic
numerals 0-9, 26 uppercase letters (A-Z)
or lowercase letters(a-z)

23
5.4.3 Printing Options

Click on system management interface to enter printing option setting.

Click , to enter nozzle

Nozzle
maintenance setting. Maintenance Selection Printhead

Pre-purge Pre-purge
level
Pre-purge
Mode Clean Printhead

Note: 1) Pre-purge Mode: 2 modes: both right & left nozzles;

the working nozzles only.

2) Pre-purge:5 shifts: OFF, low, medium, high. see the following figures:

--Off； --Low； --Medium； --High

--Custom Setting: User can set the interval from 1-3600 sec.

While the printheads work separately, can set single printhead by printhead 1 or printhead 2.
3) Clean Printhead: Spray 300 rows of ink dots at one time. This function is invalid while printer is printing

While the printheads work separately, can clean single printhead by printhead 1 or printhead 2.
4)Printhead Selection：4 choices: printhead1、printhead 2、double printheads combined、double printheads
separately.

--Printhead 1； -- Printhead 2； -- Double printheads combined；

-- Double printheads separately

Printhead Setting
B. Click to enter
printhead setting. Printhead Setting

Channel switch
C. Cache number: Printing numbers in
memory
Printing Recovery

Note: 1) printing direction: system default from left to right.

Four directions optional: left-to-right, right-to-left, mirror sides of left-to-right and right-to-left, see figures as follows:

-- Left-to-right； -- Right-to-left；

-- Mirror side of left-to-right； -- Mirror side of ight-to-left

While the printheads work separately, can do single setting for printhead 1 or printhead 2.
2) channel switch: Left channel, Right channel, Dual channel, see the figures as follows:

-- Left channel； -- Right channel； -- Dual

24
 While the printheads work separately, can do single setting for printhead 1 or printhead 2.

see Appendix 1: Terms and Definitions 8.

Click ，to enter production line Line Setting

Setting.
Line speed: system default 30m/min;
Line speed
Adjustable scope 1~150m/min；
DPI: system default 300DPI; DPI
Adjustable scope 50~600DPI.
Line speed
setting

Click on line speed setting

interface to run speed test.
Speed
Line speed test: input test object length
0~3000mm，click to enter speed test Test object
length
interface, then start production line,
put test object onto production line, the
photocell will be sensing the object, and the
machine will calculate line speed Run Save Cancle
automatically. Click to save current speed test
speed test result.
Click current speed test value will not be
saved. If test repeated, system will take average
value of multiple results. Click to stop
speed test, and click or to
save or give up test result.

Stop speed test

Note: if an encoder is connected, system can detect it automatically, and switch line speed
interface to encoder DPI setting interface, in this case user cannot set the line speed.

D.Click , enter the build-in

photocell setting.

Build-in
photocell
switch
Build-in photocell setting

Note: 1) Build-in photocell setting: can choose to use the one on Printhead 1 or Printhead 2.

Note: setting can not be adjusted while printing. 25

5.4.4 User Management

Click on system management interface to enter user management (see Figure 37).
A.Device name: can be defined, the maximum is 15
characters.
B.User permission management switch: system
default OFF. A login dialogue box requests user
name and password for access to operation of the
printer when machine power is switched on.
C.User name: different names for different access
permission. Administrator is of best authority, with
access to all settings including password
modification. Engineer is with access to data
management and printing management; and
operator is with access to printing management
only.
D.Password and password confirmation:
administrator creates user name and set
password. Maximum 15 characters for password.

Note: Please contact local dealer or our company for printer unlocking when you forget
administrator password.

26
5.4.5 Special Features

Click on system management interface to enter “Special Features” setting.

A. Click to enter “Special printing”

setting . Special
printing
Continuous
Continuous printing: output times
Output
See Appendix 1: Terms and interval
Definitions 9 for more information.
1) Continuous output times: system default
0 (OFF). Adjustable scope 0~9999.
Note: 0 is equal to OFF; 9999 equal to Continuous printing
infinite.
2) Output interval: system default OFF,
adjustable scope 0~999mm.

Bidirectional printing:
from left to right; from right to left
1) Reverse frequency : printing direction can
be reversed automatically when the system
senses the set printing times. For example, the
set printing times is 3, when it is finished from
right to left, printing direction will change into
Reverse
left to right automatically, vice versa. frequenc
system default value: 0 (off) yReverse
adjustable extent: 0 -9999 delay
2) Reverse delay : printing delay according to
the set direction
system default value: 0 (off) Bidirectional printing
adjustable extent: 0 -999.9
it should be set before printing not during
printing process
Note: normal delay (from right to left) set in the
printing interface. see: 5.2.3;
This function is only sutable for the model of
stitched printheads and single printhead.

27
B. Click to enable “Special
Features”.

Note: Enable special features by

registration code. Enable Special
Features

Registration
code

C. Click to do Alarm settings.

User can choose Alarm Light or Production
Line Control.
Alarm Light: operation please refer to
above picture. Alarm

Production Line Control: Stop Alarm Light

Printing; Device Abnormal;
Ink Use-up;
P.L control
Ink Alarm;
These options can be multi-selected.
Stop printing Device
When the above situation happen, printer Abnormal
will transfer the error signal to the Ink Use-up Ink Alarm
production line via DB15 ports, user can
set the production line reaction like stop or
etc.

D. Press , entering UV setting

interface
Note: Can set the UV delay distance;
Adjustable scope 0-3000mm.

UV LED
Setting

UV Delay
Distance

27
5.4.6 Screen Touch Correction

Click on system management

interface to enter screen touch correction.

Note: Please correct screen touch when

there’s inaccurate touch phenomenon. Icon
“+” appears on different location on screen
guides you the screen correction. The
interface exits after screen touch correction
finished, and a message appears to
prompt screen touch correction success or
failure for your attention.

5.5 Tools Management

Click on main interface to enter

About printer
tools management interface.
System record
Backup
management
Upgrade
management
Image Logo
System reset

5.5.1 Image Management

Click to enter image Logo

management interface.
Image import: import image from USB
or Ethernet.
Image format: Solid color BMP;
Image height: 0-300 pixel point.
Image length:0-10000 pixel point.

Note: 1) System prompts and cuts the excess part if the imported image exceeds borders.
2) Image import cannot be executed when pixel points exceed 100.
3) Image Logo document route: USB Disk/InkJet/Logo.

5.5.2 System Upgrade

Upgrade
Click to enter upgrade document list
management interface. Software upgrade
Users can upgrade the software,
add or change languages and fonts Language
by USB. upgrade

Font upgrade

Execute upgrade

A. Software System automatically searches for software upgrade documents in designated folder and displays
the upgrade documents by list. User can select anyone in the list for upgrade.
upgrade Document route: USB Disk/InkJet/Upgrade/Application.
B. Language System is loaded with multiple languages upon delivery. User can add one more
upgrade language if needed. Document route: USB Disk/InkJet/Upgrade/Language.
C. Font System supports two fonts; user can add another font besides the default Arial.
upgrade Document route: USB Disk/InkJet/Upgrade/Font.
Note: Software upgrade documents, language documents, font documents can only be identified when
they are packed by the conversion tools provided by our company. The language documents, font 28
documents are not replaceable and cannot be deleted.
5.5.3 System Backup

Clip to enter backup management.

Clip to enter backup operation

interface;
Export backup: include message, logo and
system setting

Clip to enter the backup restore

interface; can restore the message, image and
setting of USB disk to the device;
Data optional:
1、 New: copy the data of USB disk to the
device
2、Replace: replace the same name data
3、Delete: delete existing data of device
4、Cancel: Not need to choose data
Image optional: new, replace, delete and cancel
optional
Setting optional: replace and cancel optional
Note: Please check USB connection status and disk space is normal when execute backup import and export. Backup document route: USB
Disk/InkJet/Backup.
export. Backup document route: USB Disk/InkJet/Backup.

5.5.4 System Record

Click to enter system record viewing

interface. All operation activities including
operator, operation and operation time will
be shown.

1) The printing activities: printing start and stop, initial values.

The printing activities: initial values setting diary.
3) All operation activities in system management
System record
(including touch screen correction).
information includes:
4) Image import and delete activities, system upgrade, backup,
and reset activities.
Note: System record does not include querying and viewing activities.

5.5.5 About Equipment

Click to enter equipment information

viewing interface.
Information displays current hardware
version, software version, machine serial
number, dealer code, company Logo, 29
company name and website.
5.5.6 System Reset

Click on tools
management interface to enter system
reset management .

Click to execute system

reset. You need to enter administrator
password for permission to reset
execution.

Note: System reset is to restore all defaults.

1) Restore all the settings to defaults, clear all data and images.
2) Maintain software version in current version; restore language and font to default.

After system reset, system parameters are as follows:

Item # Item Parameter
1 Language English
2 System time Manufacture time
3 Screen saver time 4 hours
4 Unit Metric/mm
5 Daylight saving time OFF
6 Date transition time setting OFF
7 Pre-zero in date/time OFF
8 Pre-zero in counter OFF
9 Counter alarm OFF
10 Counter reset OFF
11 Pre-purge OFF
12 Clean printhead Standby
13 Printing direction Left-to-right
14 Channel switch Left channel
15 Print Recovery OFF
16 Buffers number 5
17 Line speed 30m/min
18 DPI 300DPI
19 User permission management OFF
20 Continuous output times 0 OFF
21 Data management Only system default data Msg001
22 Printing delay 30mm
23 Printing initial value Counter initial value and data source current value.

30
5.6 Edit Input Method Options
A keypad appears when user clicks the editing bar. Keypad of Uppercase, lowercase, numeric, or
common symbols for changeover.
A. Uppercase: uppercase keypad is
pre-set keypad to appear
(see Figure 50).

B. Lowercase: click to
change between uppercase and
lowercase.

C. Numeric and common symbols:

Click to change
between numeric or common symbols
input.

D. More symbols: click on

numeric/common symbols keypad for
more symbols.

Input changeover key

Numeric/common symbols and alphabetic input changeover key.

Remove key (clear all input)

Delete (delete one character)

Hide keypad

31
5.7 Status Bar
Ink information includes dynamic and static information.
Static information includes cartridge serial number, client code,
cartridge type.
Dynamic information:
1) Ink volume, prospect print output for current data.
2) Ink used percentage, remainning prospect print output for current data.
Ink
Ink status icons include:
information

1) Normal ( ): Normal ink status.

2) warning ( ): ink amount lower than 10%;

3) Error ( ): wrong cartridge, cartridge not installed, or ink used up.

Hardware and software status in printer.

Equipment (e.g. Printing not started )
status

Automatically displays by icon for equipment normally connected to USB port.

Support three devices: USB disk, mouse, and keyboard.
USB Status: not connected (gray), normal connection (green), warning (yellow).
information
Normally connected equipment will be displayed by icon USB disk,

mouse, or keyboard.

When encoder is

Encoder Displays encoder

or photocell connected, click ,
information
connection status encoder signal test
as unconnected interface appears.
(gray) and
normally When photocell is
connected
Photocell
(green). connected, click ,
information
photocell signal test
interface appears.
The printer connection to computer is realized by
Ethernet port, therefore realizes equipment
operation and upgrade transmission on PC end.
Information includes display IP, mask code,
Ethernet gateway, MAC; can automatic gain or manual
input IP, mask code and gateway.
information
Status includes: Unconnected (gray);
Normally connected (green, interaction with PC software normal);
Warning (yellow, interaction with PC software wrong, connection failure,
software on PC not activated, computer not switched on etc.).

When UV LED is connected with printer, UV

status will displayed on the screen.
UV status
UV status including: type, serier number,
software version, hardware version, run time.
32
 Status:
Invalid (grey), while printing going on, this function is invalid.
Clean Printhead Valid (green), can active this function.

33
Chapter Six: Care and Maintenance
Printer is a precision machine. To keep your machine work properly and bring facilitation to your production; to keep your
machine in good condition and extend equipment life, it is important to carry out proper care and maintenance on machine
from time to time.

6.1 Printer Care and Maintenance

6.1.1 Make sure power cord, power adapter cord, grounding wire is in good condition. Make sure the contact of each cord
or wire is reliable.
6.1.2 Make sure the screw for grounding wire is secured and the grounding is reliable.
6.1.3Make sure the equipment is not displaced. Make sure the nozzle plate is parallel to printing object, and printing
distance is controlled within 0.5-2.5mm. (Please use the designed tools provided by our company to secure the
mounting support).
6.1.4 Clean ink cartridge: wipe nozzle plate with Non-woven to keep nozzles clean and unclogged. (Please refer to ink
cartridge care and maintenance for instructions).
6.1.5 Keep touch screen clean. Do not hit touch screen sharply.
6.1.6 Keep machine surface and ports clean.
6.1.7 Check status bar, make sure equipment icon is normal and there’s no alarming status on status bar. (In case of alarm
status, check troubleshooting for solution)
6.1.8When machine is turned off, make sure to remove the cartridge from printer, clean the nozzle plate and cap the
printhead, and place the cartridge in safe environment. (Please refer to cartridge care and maintenance for
instructions).

6.2 Ink Cartridge Care and Maintenance

Maintain correct methods for use and storage of the cartridge will keep the cartridge work with best print quality and extend
cartridge life. Please always follow instructions in Ink Cartridge Care and Maintenance. The warranty will not cover damage
or failure caused by negligence in following our care and maintenance instructions.

6.2.1 Ink volatilizes slowly if the cartridge is decapped. Keep new and undecapped cartridge in its original package. Decap
new cartridge only when it is to be used.

6.2.2 Try to use up ink as soon as possible once the cartridge is decapped to prevent blockage because ink become dry
on nozzle plate very soon.
Note: Due to property difference, different inks have different dry time and care and maintenance methods. Contact our
after-sale service for more information.

6.2.3If ink in cartridge is not used up at a time after decapped, remove the cartridge from printer and cap the printhead and
store it in airtight container provided by our company. (Storage temperature is room temperature).
Note: Do not use adhesive tape to seal the printhead, and do not store cartridge in soft plastic bag.
6.2.4 Nozzle plate is delicate. Do not touch or clean nozzle plate with anything sharp or rough so as not to scratch nozzle
plate.
6.2.5 Use the Non-woven provided by our company to wipe and clean nozzle plate.
Note: Wipe nozzle plate with the printhead facing down. Move the printhead in the direction of nozzle channel. Move the
printhead in the direction across nozzle channel will damage the nozzles.
6.2.6 Do not shake ink cartridge or expose it to vibration. Shake or vibration will get air run into cartridge and affect print
quality.
To ensure best print quality, contact our company’s after-sale service for information of instructions for different inks.

34
Chapter Seven: Troubleshooting
Note 1: The table below lists the most commonly seen problems and the solutions to each. If there’s any other problem,
contact your local dealer or our after-sale service for assistance.
Note 2: The table below is for reference only because causes for each problem may differ depending on individual situation
such as setup environment, operation demand.

7.1 Troubleshooting for Ink Cartridge

Sr.# Problem Problem Solutions Comments

A. See Section 6.2 Ink

Cartridge Care and If the problem is still
Maintenance, wipe and unsolved:
1. Nozzle blockage clean nozzle plate with Check if there’s any
The print has or damage. Non-woven; spring-loaded connectors
broken line or depressed in Driver board;
1 B. See Section 5.4.3,
white line. purge the nozzles by the Check if there’s
option “Clean Printhead”. contamination on cartridge
contact plate.
2. Cartridge not in
Remove the cartridge and
good contact with
re-insert.
printer.

The print is
complete at A. Check status bar if
Ink starvation or air
there’s alarm of low ink.
2 first, and then bubbles blocking
B. Send back to our
becomes nozzles. company for test.
incomplete

The print is Ink used up or total See Section 5.7 to check

3
totally blank. nozzle blockage. ink status: is ink used up?

If problem is unsolved:
Check if there’s any
spring-loaded connectors
1. Connectivity
Remove cartridge and depressed in driver board.
problem on printer
re-insert. Check if there’s
(defect or damage)
Unable to contamination on cartridge.
4 identify ink Check if there’s
cartridge. contamination on ISM card.
2. Cartridge dealer Remove cartridge and Check if there’s any
code mistake. re-insert. connector depressed on
ISM card board.

35
7.2 Troubleshooting for Printer
Sr.# Problem Cause Solutions Comment

A. Make sure AC power

input on adapter is
correct, DC output on
adapter is well connected
1.No power input;
with printer.
B. Check if power adapter
light is normal. Replace a
Printer
new adapter if light is
1 cannot be
dead, dim or blinking.
switched on

2. Printer switch not Make sure the printer

turned on. power switch is turned
ON.

3. Equipment Contact local dealer or

damage. after-sale service.

Pls check firstly if the

1. Printing not started. current status is in
printing.

Select a file and click

2. No data for printing.
“Start printing” button.

3. Printing delay value Check if the printing delay

too big. value is normal.

Printer 4. Cartridge not

Install a cartridge.
2 does not installed.
print
5. Cartridge installed Check cartridge status
according to Section 5.7, If ink used up, or cartridge
but used up or
is ink used up or cartridge dealer code wrong, replace a
damaged.
dealer code wrong? new cartridge.

Cover up the photocell to When the external equipment

check according to 5.2.2
6. Photocell not works. to see if there’s variation
is photocell, click for
in print output quantity in photocell signal test interface,
printing report. test if photocell works.
When the external equipment
Check if the encoder and
7. Encoder is
its connection wire are in is encoder, click for
connected but
good condition; check if encoder signal test interface,
damaged.
the production line is move encoder to check if the
running well. encoder works.

35
Appendix 1: Terms and Definitions
Sr.# Term Definition Comment

It is the distance from the point when E.g. Printing delay value is 30mm,
1 Printing delay photocell senses the printing object printer starts printing at 30mm point after
to the point when printing starts. the photocell senses the printing object.
User can adjust the value to alter the
print position on printing object.

2 Printing It is beginning value in printing E.g. Set the initial value as 9, the counter
initial value process for print data. counting starts from 9 for first print.

Screen It is a power saving function, the E.g. Set the screen saver time as one
3
saver time screen will automatically turn off and minute. The screen will automatically
enter standby mode when the screen turn off and enter standby mode if the
is inactive for a time period as set. screen becomes inactive for one minute.

It is the special year on customer E.g. The system date is 2012/07/31.

Customer Supposed the date by customer is
demand. Customer can change the
4 year year in date format by any round
2010/07/31, customer can set the year in
date as 2010. Then the date shown on
number within scope.
the print will be 2010/07/31.
For example: Current date is 07.10, set
When system time reaches certain
Date the date transition time to be 07:59,then
point, the printout date and time will
5 transition the time of last printing out before that is
be that of the next date.
time setting recorded as 09/07 07:59, after that is
10/07,8:00. If the date transition time is
12:01,then the time of last printing out
before that is recorded as 10/07
12:00,after that is 11/07.

Ink becomes dry on nozzle plate When Pre-purge function is turned ON,
during use. The dried ink will make printer will spray a little ink at optioned
6 Pre-purge the print not clear for half of first level during idle period in printing
character. To prevent this process to keep nozzle plate warm and
phenomenon, user can turn this moist so as to eliminate dried ink
function ON. phenomenon.

7 Clean Customer can use this function to Purge whole nozzle plate, make sure
Printhead purge nozzles. nozzles are unblocked.
E.g. At option of single-channel printing,
when there are damage in left channel
Customer can switch for different nozzle or there are missing dots in print
channel to achieve best print quality by left channel, user can switch to right
Channel
8 according to print need and nozzle channel printing.
switch
channel condition. At option of dual-channel printing, left
channel and right channel will work at
same time for printing to achieve darker
print and best print quality.
Multiple outputs of same print during
9 Continuous one session of period photocell
printing sensing the print object.

When there is a power failure, and When the printing contains counter,
the setting is "ON", system will go and the Printing Recovery setting is
10
Printing back to the last printing status and "ON", operator need to check on the
Recovery resume printing when power gets counter value and do needful
back. The default setting for this adjustment.
function is "OFF"
36
Appendix 2：Offset Adjustment Example
Problem Printing Offset Adjustment After Adjustment

X-axis align
Y-axis overlay

Adjust downward, scope(Y-axis：-4~4）

X-axis align
Y-axis
separate
Adjust upward, scope（Y-axis：-4~4）

X- axis
left dislocation
Y-axis align
Adjust to right, scope（X-axis：-10~10）

X-axis
right
dislocation Y-
axis align
Adjust to left, scope（X-axis：-10~10）
Note：1、Adjust scope varies in different case, unit: dot;
2、If mismatch remain after adjustment, please check if the printheads is installed
vertically with the production line.

37
High Resolution Inkjet Printer