WORKSHEET 13

STAFFING CASE STUDIES

Q1. Manu, a chief manager in a company using highly sophisticated machines and equipments, and wants
that every employee should be fully trained before using the machines and equipment. Suggest the method
of training that Manu can use for training of the employees.
Q2. Ramesh has been working under the guidance of Harish, a Carpenter, for the last three years to learn the
different skills of this job. Name the method of training Ramesh is undergoing.
Q3. Mr. Murthy is the HR manager of a hospital in Kerala. He has to appoint nurses for the hospital. Since
patients in this hospital are of different types he wants to find out the candidates maturity and emotions in
dealing with the patients. He also wants to know about the candidate's ability to make decisions. Identify the
types of test Mr Murthy can use to meet his requirements.
Q4. Bhagwati Enterprises Ltd is a company engaged in the marketing of air conditioners of a famous brand.
The company has a functional structure with main four functions - purchase, sales, finance and marketing.
As the demand for the products grew, the company decided to recruit more employees. Identify the concept
which will help the HR manager to find out the number and the type of personnel available so that he could
decide and recruit number of persons for each Department.
Q5. “Our assets walk out of the door each evening. We have to make sure that they come back the next
morning” – Narayana Murthy, CEO of Infosys. Identify the concept of management highlighted in this
statement.
Q6. Joining a job marks the beginning of socialization of the employees at the workplace. The employee is
given a brief presentation about the company and is introduced to his superiors, subordinates and
colleagues. He is taken around the workplace and given the change of the job for which he has been
selected. The process of familiarization is very crucial and we have a lasting impact on his decision to stay
and on his job performance. Identify the concept of one of the functions of management highlighted above.
Q7. Astro Builders has to deliver flats to its buyers on time. Due to this there is a sudden rush of work.
Therefore, the company needs to arrange workers to work at the sites at a short notice. The source of
recruitment which may be used by the company to tap this vacancy is .
Q8. Alpha Enterprises is a company manufacturing water geysers.The company has a functional structure
with four main functions - production, marketing, finance and human resource. As the demand for the
product grew, the company decided to hire more employees. Identify the concept which will help the HR
manager in deciding the actual number of persons required in each Department.
Q9. Means analyzing jobs, collecting information about jobs.
Q10. Is the process of differentiating between applicants in order to identify and hire those with
greater likelihood of success in job.
Q11. Yash is the HR manager in ABC constructions limited. He is paid an annual salary of rupees 10 Lac. He
is also given company's shares at a price less than the market price. Which method of compensation is being
used by the company to pay its HR manager?
Q12. provide a nationwide service in matching demand and supply. They compile bio data of a
large number of candidates and recommend suitable names to their clients. They charge fees for their
services. They can even entice the needed top executives from the other companies by making the right
offers.
Q13. The workers of a factory are unable to work on new machines and always demand for the help of
supervisor. The supervisor is overburdened with their frequent calls. Suggest the remedy.
Q14. Nandan, chairman of Lalit group of companies founded Bira University for undergraduate and
postgraduate courses in diverse disciplines. The Information Technology Department of the Lalit Power
limited had few vacancies related to cybersecurity. The HR Department of the company decided to recruit
fresh engineering graduates from Bira University for the same. The source of recruitment highlighted is
.
Q15. While designing the organization structure, managers undertake an analysis of the decisions and the
decision making levels, activities as well as relationship among them with a view to evolve the horizontal
and vertical dimensions of this structure. Thus, various job positions are created. Clearly, performance of
each job necessitates the appointment of a person with a specific set of educational qualifications, skills,
prior experience and so on. Identify the step of the staffing function of management highlighted above.
Q16. Aastha Ltd. a cellular network company, approached Quack Consultants Private Limited for recruitment
of top level executive placements. Quack Consultants Private Limited advertised the jobs on
www.naukri.com on behalf of Astra limited. What is the recruitment method followed by AsthaLtd?
Q17. The workers of a factory remain idle because of lack of knowledge of high-tech machines. Frequent visit
of engineer is made to which causes high overhead charges. What is the method of training by which this
problem can be removed?
Q18. “What people seek is not simply a job but a career. Everyone must have the opportunity to rise to the
top. The best way to provide such an opportunity is to facilitate employee learning.” Identify the step
involved in the staffing process highlighted in the above statement.
Q19. Means search for qualified people.
Q20. Name the method of training in which employees learn their jobs on the equipment they’ll be using
which is conducted away from the actual work floor.
Q21. Many reputed business organisations keep a database of unsolicited applicants in their offices. A list of
such job seekers can be repaired and screen to fill the vacancies as they arise. Which method of recruitment
is described above?
Q22. Neel is the owner of a high tension manufacturing company. The company has six office staff, four
supervisors, three contractors and some permanent laborers. Whenever he gets a big project, he hires the
required number of unskilled workers at short notice. name the source of recruitment used by Neel to hire
the unskilled workers.
Q23. acts as a valid contract for future reference.
Q24. Which analysis would reveal the number and type of human resources necessary for performance of
various jobs and accomplishment of organizational objectives.
Q25. Identify the term which refers to discovering the potential candidate for the organization.
Q26. Viren owns a tire manufacturing unit in UP with branches across the state. Whenever there is an increase
in demand, more employees are needed. Sometimes Warren shifts employees from one unit to another and
 sometimes moves them to higher positions giving them more responsibilities. In this way he tries to meet
increase demand with existing workforce. Identify the source of recruitment.
Q27. After passing his secondary school examination, David left the school at the age of 15 years and started
getting training under his father. His father, a renowned electrician, had worked for many companies. He
everyday started accompanying his father on work and watched him carefully while loop working. David
was a good learner and learned the techniques of the work quickly. Now his father started passing on the
tricks of trade to David. With the passage of time David acquired a high level skill and became a well
known electrician in Indore. Big business houses started calling him for electrical wiring. Name the
methodof training discussed in the above paragraph.
Q28. Ketan joined a food processing unit as a factory worker. Since he was expected to work on
sophisticated machinery, he was asked to undergo a special training. Identify the method of training above.
Q29. In the job application form for the post of production manager, Karan had given details of his present
employer. The company contacted the general manager of his present company to establish Karan
credibility. Identify the step in the selection process being described in the above lines.
Q30. ABC limited is a company dealing in lights and illumination. Whenever the company is in need of daily
wage workers, and a notice is placed on the factory gate for the same. Identify the source of recruitment
being used by the company.
Q31. When the Principal of Golden Life Public School was on the verge of retirement, the management of the
school contacted a specialized business firm in order to fill up the vacancy. Identify the source of
recruitment being used by the management.
Q32. Rakesh works as a software engineer in an IT company. He provided the reference of a close friend
Rohan to the HR Department for the post of senior business development manager. Rohan was duly selected
for the concerned post by the company. Identify the source of recruitment being used by the company.
Q33. When Jaskaran Singh applied for the post of computer teacher in a school in Bhubaneshwar, he was
asked to prepare a PowerPoint presentation on a particular topic during the selection procedure. Identify the
type of selection test being mentioned in the above lines.
Q34. Lalit has always been fascinated by the handwoven textile designs. Therefore, he decided to become a
Weaver. He was told that in order to understand and learn this workmanship, he will have to work under the
guidance of a master worker for a number of years. Identify the type of training being described in the above
lines.
Q35. Many big organizations maintain a close liaison with the universities, vocational schools an
management institutes to recruit qualified personnel for various jobs. Identify the method of recruitment.
Q36. Name the type of training provided to the new employees of an organization in order to familiarize them
with organizational’s rules and policies, their superior and subordinate, and so on.
Q37. Which method of recruitment is suitable for filling casual vacancies when workload is high or when
certain number of permanent workers are absent?
Q38. It is a career oriented process. Name it.
Q39. Good living is a popular Wellness company in India. One of the prime reasons of its success lies in the
bringing about root of the personality through learning programs, which have to be attended compulsorily
by all managers at middle and higher level, in order to progress towards maturity of actualization of their
potential capacities. Identify the concept being used by the company to promote its success.
Q40. As a part of the selection process for the post of interior designer, Tanesha was asked to come for a face
to face interaction with the management team. Identify the step in the selection process being described in
the above lines.
Q41. ABC limited is an aviation company which conducts selection procedure for the post of groundstaff
which includes a very short interaction of about 5 minutes with the perspective candidates, in order to
eliminate all those candidates who do not fulfill the minimum requirement of the job. Identify step in the
selection process being described in the above lines.
Q42. In order to economize the operations of the business, ABC limited prefers to use a source of recruitment
which helps to save time, cost and money. Identify the source of recruitment being preferred.
Q43. On being hired as an office helper in a transportation company, Mohan was told that he will be entitled
to a salary of rupees 25,000 per month and reimbursement of medical expenses up to one Lac rupees
annually. Identify the step in the staffing process being described in the above lines.
Q44. CGL enterprises ensures that all its new and old recruit undergo a special learning process to acquire
knowledge and skill, and become job fit. Identify the concept being described in the above lines.
Q45. Karthik has been shifted from accounts Department to the taxation Department. As the accounts
Department was overstaffed and taxation Department was understaffed. Identify the concept being
highlighted in the above lines.
Q46. Rishabh has been working as a supervisor in a carpet manufacturing factory. Keeping in view his good
work, his designation has now been changed to Assistant Production Manager. Identify the concept being
described in the above lines.
Q47. Rahul, the director of a company, is planning to manufacture stuff toys for utilizing waste material of
one of his garment factories. He decided that this manufacturing unit will be set up in a rural area, so that
people living in rural areas can have job opportunities. For this he selected Arbaaz, Kriti, Lata and Ritika as
heads of Sales, Accounts, Purchase and Production Department respectively. They were differently abled
but intelligent and creative persons in designing. State the next three steps Rahul has to follow in the
staffing process.
Q48. Ashish, the Marketing Head , Rishabh, the Assistant Manager and Jyoti, the Human
Resource Manager of Senior Enterprises Ltd decided to leave the company.
The CEO of the company called Jyoti and requested her to fill up the vacancies before leaving the
organisation. Informing that her subordinate Miss Alka was very competent and trustworthy, Jyoti
suggested that if she could be moved up in the hierarchy, she would do the needful. The CEO agreed for the
same. Miss Alka contacted ‘ Keith Recruiters’ who advertised for the post of marketing head for ‘Senior
Enterprises Ltd’. They were able to recruit a suitable candidate for the company. Risabh’s vacany was filled
up by screening the database of unsolicited applications lying in the office.
Name and explain the internal/external sources of recruitment used by ‘Senior Enterprises Ltd’ to fill up the
above stated vacancies.
Q49. Given that ‘right person’ is scarce, there is need to ‘market’ the job and the organisation to the people.
Even in situations where a single job vacancy might attract a few hundreds of the applicants, there is a
challenge of choosing the most appropriate one. Freshly appointed persons might need specific skills to
perform the jobs. Also, there is a need to familiarize them with the way the things are done in the
organisation.
Identify the steps in the process of staffing highlighted above by quoting the lines from the paragraph.
Q50. Entertainment India limited has been incorporated with the objective of entertaining people by
organizing festivals, programs and other similar events depicting the rich cultural heritage of the country.
The company management has renowned personalities from the field of art, literature and culture. They
decided to give a platform to young budding musicians, poets and artists. The company decided its
organization structure by grouping similar jobs together. Thereafter, the heads of different departments were
also appointed. Nisha, one of the hits, did an analysis of the number, type and qualification necessary for
people to be appointed. The information generated in the process of writing the job description and the
candidate profile was used to develop ‘Situations Vacant Advertisement’. This was published in print media
and flashed in electronic media. This brought in a flood of response. Explain the remaining steps which are
supposed to be performed in order to complete the process being discussed above.
Q51. Resolutions Pvt Ltd. is a publishing company. Its book on Business Studies for class XII is in great
demand. As a result, the employees in the marketing department are always racing against time. The
employees have to work overtime and on holidays to cater to the demand. Managers in the marketing
department are under stress as they have to handle more than two territories. The work stress has led to
dissatisfaction among the employees and managers.
a) Name and explain the step of staffing process which has not been performed properly.
b) State the next two stages immediately following the step identified above.
Q52. The IT major GIPRA is terminating the employment of its senior managers, it after evaluating their
performance against pre-determined standards if it is found lacking. With this disruption analysts say a large
portion of the employees may become irrelevant unless they learn new skills and apply the knowledge to
work on emerging technologies. GIPRA is ready to facilitate employee learning, through its in-house
centers.
a) Name the function of management performed by GIPRA to maintain a satisfactory work force.
b) Identify and explain the two steps in the process of function of management discussed above.
c) Also state two steps of the function of management discussed, that the firm had to perform before
performing the above steps.
Q53. Samarth is working as a supervisor in a company. Due to his hardwork he is promoted to the post of
Production Manager. Now the post of supervisor is vacant and no one can be transferred or promoted to this
post. Name the source of recruitment the company will use to fill up this post.
Q54. Prashant, the Director of a company, is planning to manufacture rugs for utilizing waste materials from
one of his garment factories. He decided that this manufacturing unit will be set up in a rural area so that
people of that area will have more job opportunities. For this, he wanted four different heads for Sales,
Accounts, Purchase and Production Departments. He decided that one of them will be a differently-abled
person, another from a minority community and one from a disadvantaged section of the society. He gave an
advertisement in the newspaper for the above vacancies.
Identify and explain the next three steps Prashant has to follow in the Staffing process after advertising for the
above vacancies.
Q55. Nishant, the director of a garment company, is planning to manufacture bags for the utilization of waste
material from one of his garments unit. He decided that his manufacturing unit will be set up in a rural area of
Odisha where people have very few job opportunities and labour is available at very low rates. He also thought
of giving equal opportunities to men and women.
For this, he wanted four different heads for sales, accounts, purchase and production. He gave an advertisement
 and short listed ten candidates per post after conducting different selection tests.
Identify the next three steps for choosing the best candidate out of the short listed candidates.
Q56. Name the methods of recruitment
a) A company gets application on and off even without declaring any vacancy. However, as and when the
vacancy arises, the company makes use of such applications.
b) Using www.naukri.com to search for prospective candidates
c) Casual vacancies of unskilled or semi-skilled jobs when there is a rush of order or when some permanent
workers are absent
d) Recruitment by which most of the senior positions of the industry are filled
e) Directly called by the company from the IIM Institute
f) Recruited through introduction from the Purchase manager