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FACE 2 FACE
ON SITE TRAINING

BPOI Business
Process Optimization
& Improvement

English Intermediate

RADIAT ING KNOWLEDGE leoron.com

Organized by Accredited by
 Leoron.com RADIATING KNOWLEDGE / 2024
INST RUCTO R

Thomas H.
DBA

TRAINER BIOGRAPHY

Professor Holmes is leadership, business processes and qualit y management t rainer, coach and
ment or and has THIRTY-SEVEN YEARS of combined experience bot h as a milit ary leader and
corporat e business execut ive. He is a former Vice President of Three Aviat ion Maint enance and
Repair Overhaul (MRO) companies wit h document ed success and achievement s in leading,
managing, and t raining diverse mult i-million-dollar businesses bot h overseas and in t he Unit ed
St at es. He has proven success in enabling organizat ions t o achieve t heir operat ional and
product ivit y init iat ives. His breadt h of experience encompasses: project met hodology
development , core business pract ices and process improvement s, achieving performance
t arget s, st rat egic planning and execut ion, problem solving, st reamlining operat ional procedures,
unique abilit y t o define an organizat ion’s crit ical t o qualit y needs and analyze dat a t o est ablish
and deliver value-added solut ions t hat impact gains t o t he bot t om-line. Professor Holmes is
adept at coaching, mot ivat ing, t eam building, facilit at ion workout , and ment oring ot hers t o win
support for ambit ious program goals t hat creat e and drive high product ivit y. He is an
independent and impart ial change agent for aviat ion qualit y management syst ems under EASA
Part 14 5/FAA 14 CFR Part 135/14 5 organizat ions. A cert ified Lean Mast er & Six Sigma Execut ive
Mast er Black Belt while working for GE Aviat ion. He has been a Keynot e Speaker at t he Dnat a
Airport Services 4 t h World Qualit y Day in Dubai, Keynot e Present at ion & Speaker at t he ASQ 2nd
MEA conference in Dubai, Delivered a panel present at ion as t he Guest Speaker at t he MRO
Conference in Duabi on Lean concept s. He is a graduat e of Leading Change and Organizat ional
Renewal from Harvard Business School, He has at t ended several FAA Courses t o include: Aircraft
Alt erat ions & Repair, Procedures for Air Operat ors Cert ificat ion (Airwort hiness), Safet y
Management Syst em (SMS) Theory & Applicat ion, Cert ificat ion & Surveillance of Part 14 5 Repair
St at ion, SOFEMA Aviat ion Services Managing Compet ence in a EASA Part 14 5 Environment ; Kaplan
& Nort h Balance Scorecard Workshop, GE Aviat ion Developing Business Leaders, and he is a
licensed FAA Part 65 Airman Cert ificat ion (Airframes & Powerplant s Technician). He also t eaches an
Adjunct Professor for Embry-Riddle Aeronaut ical Universit y at t he College of Aeronaut ics -
Worldwide. Subject s t aught are: General Aeronaut ics and Applicat ions, Aircraft Elect rical
Syst ems and Theory, Airframe St ruct ures and Applicat ions, Powerplant Theory and Applicat ions,
Aircraft Propulsion Syst ems and Applicat ions, Aircraft Accident Invest igat ion, Indust rial Hygiene
and Toxicology, Human Fact ors in Aviat ion Safet y, Corporat e Aviat ion Management , Aircraft
Accident St ruct ure Failures, and Aviat ion/Aerospace R&D Innovat ion. His formal educat ion:
Doct orat e Business Administ rat ion, St rat egy and Innovat ion, Capella Universit y (USA) Mast er
Business Administ rat ion, (w/Honors) Management of Engineering & Technology, Nort hcent ral
Universit y (USA) Mast er of Aeronaut ical Science, (w/Dist inct ion), Aviat ion Operat ions & Safet y,
Embry-Riddle Aeronaut ical Universit y (USA) Bachelor of Aeronaut ical Science, Aeronaut ics
(w/Minor in Aviat ion Business Administ rat ion), Embry-Riddle Aeronaut ical Universit y (USA)
 Leoron.com RADIATING KNOWLEDGE / 2024

COURSE OVERVIEW

Business st rat egy, compet it ion, growt h, t echnology, t alent , rest ruct uring, regulat ion, economic
condit ions, et c. are cont inually driving business change. Proact ively recognizing and embracing
change and t ransforming while cont inually improving business processes are essent ial t o surviving
and t hriving in t oday’s business environment .
This is a course t hat will event ually enable delegat es t o underst and t he in-dept h concept s, t ools
and met hods of adopt ing business t ools and process t hat improve workplace efficiency in your
organizat ion while at t he same t ime help you curb t he difficult ies t hat come along wit h t he
management of process opt imizat ion and process improvement . The st at e or qualit y of being
efficient , or t he abilit y t o accomplish somet hing wit h t he least wast e of t ime and effort while
building compet ency in performance of your workforce is what t his course is designed t o
facilit at e wit h delegat es: effect ive applicat ion of efficiency t ools t o reduce wast e and minimize
variat ion; developing business operat ions t hat are repeat able and reproducible wit h minimal
process variat ion (Lean).
Business Process Opt imizat ion & Improvement (CBPOI) is t he fundament al ret hinking and radical
redesign of business processes, t o achieve dramat ic improvement s in crit ical, cont emporary
measures of performance such as cost , qualit y, service, and speed. CBPOI spans a cont inuum of
process change from Increment al improvement and business process redesign t o
t ransformat ional business process re-engineering. Increment al improvement and business
process redesign is successful in depart ment al and cross-depart ment al init iat ives t hat have
specific t act ical object ives. CBPOI advocat es t hat ent erprises ret urn t o t he basics and
reexamine t heir very root s and aim for t ot al reinvent ion wit h init iat ives t hat disrupt and t ransform
business process - workflows, roles, business policies and procedures, support ing t echnology and
underlying business rules. This requires new ways of t hinking – doing new t hings in new ways - t o
achieve breakt hrough result s in organizat ional effect iveness and operat ional efficiency.

KEY TAKEAWAYS

1 Recognize the importance of process 4 Develop and implement a

optimization and improvement in comprehensive process improvement
achieving organizational efficiency plan for a business process,
and effectiveness, and identify key incorporating key improvement
stakeholders involved in the process. initiatives, performance metrics, and
monitoring mechanisms to ensure
2 Apply process mapping and analysis sustainability and continuous
tools to identify bottlenecks, improvement.
inefficiencies, and opportunities for
improvement in business processes. 5 Assess the effectiveness of various
process improvement methodologies
3 Analyze and evaluate the and determine the optimal approach
effectiveness of different process for a specific business process.
improvement strategies and
approaches, and recommend the
most suitable one for a given
business process.
 Leoron.com RADIATING KNOWLEDGE / 2024

ACCREDITED BY

LEORON Professional Development Inst it ut e DMCC is regist ered wit h t he Nat ional Associat ion of
St at e Boards of Account ancy (NASBA) as a sponsor of cont inuing professional educat ion on t he
Nat ional Regist ry of CPE Sponsors. St at e boards of account ancy have final aut horit y on t he
accept ance of individual courses for CPE credit . Complaint s regarding regist ered sponsors may
be submit t ed t o t he Nat ional Regist ry of CPE Sponsors t hrough it s websit e:
www.NASBARegist ry.org

WHO SHOULD ATTEND?

Service professionals Quality professionals, including

Quality Managers
Engineers across various industries
Business improvement managers
Managers from any field

IN-HOUSE

If Int erest ed To Run This Course In-House Please Phone Mail

Cont act Us At : +966 11 4 64 4 865 ast rit [email protected]
ext .6683

PROGRAM T IMINGS

Face-to-Face Classroom Training: Live Virtual Training

Registration will begin at 08.00 on Morning / Afternoon live online
Day One. T he program will commence presentation throughout the week
at 08.30 each day and continue until
16.30 T here will be two refreshment
breaks and lunch at appropriate
intervals.
 Leoron.com RADIATING KNOWLEDGE / 2024

COURSE OUTLINES

Day 1: Foundations of Business Process Optimization

What is Business Process Re-engineering?
•T he Process Change Continuum
•Drivers of Business Process Optimization & Improvements
•Business requirements vs. business systems requirements
•Objectives of Business Process Optimization

Business Processes Optimization & Improvement Readiness

•CBPOI critical success factors
•Stakeholder and SME Analysis
•Enabling technologies

Business Process Redesign

•Process redesign vs. incremental improvement
•Vertical alignment of work activities
•Optimizing cross-functional workflows

Day 2: Design and Strategy of Business Process

Optimization
Business Process Transformation
•Aligning BPOI to business strategy
•Transformational reengineering
•Cross-enterprise value stream analysis
•Developing Lean Business Processes

Business Process Design Framework

•Action and Vision Statement
•Process identification and selection
•Obtaining management commitment
•Acquiring process understanding
•Creative process design
•Implementation of the new process design
Leoron.com RADIATING KNOWLEDGE / 2024

Day 3: Implementation and Continuous Improvement

Lean Principles
•Eight Types of Wastes
•Gemba Walk
•Spaghetti Map
•Functional Flow Diagrams
•T he Impact of Six Sigma on T he Organization
•R-D-M-A-I-C-R Methodology Overview
•Creating a Shared Need
 * All prices are VAT-exclusive.

FACE 2 FACE
ON SITE TRAINING

Riyadh, KSA Dubai, UAE

Sep 22-24, 2024 Dec 02-04, 2024
US $ 5,170.00 US $ 5,170.00

800 5 3 6766
LEORON TOLL
+971

FREE
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800 5 3 6766
LEORON TOLL
+971

FREE
info@le oron.com | le oron.com