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    Mac Setup Guide - EN - 26 July 2021

    Uploaded by

    Alexandre Capretz

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Mac Setup Guide - EN - 26 July 2021

    Uploaded by

    Alexandre Capretz
    11 views15 pages

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    11 views15 pages

    Mac Setup Guide - EN - 26 July 2021

    Uploaded by

    Alexandre Capretz

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 15

    STOP!

    Before you set up


    your Mac…
    Kyndryl employees and contractors need four different IDs for
    use at Kyndryl.

    • Kyndryl Microsoft Account ([email protected])


    This ID is used to configure your PC and sign into your email.

    • Kyndryl w3id ([email protected])


    This ID is used to access Kyndryl-exclusive applications and services.

    • Transition w3id ([email protected])


    This ID is used to access Kyndryl applications, tools, and resources
    shared with IBM that are hosted and maintained by IBM during the
    transition.

    • Transition Notes ID (Kyndryl User/Geo/Ocean)


    This ID is used to access Notes databases and applications and other
    IBM Notes resources. This ID isn’t used for email at Kyndryl.

    Important: If you believe you might be under a document retention order


    (DRO), legal hold, or are otherwise required to preserve files and
    documents, STOP. DO NOT proceed with any workstation provisioning.
    Notify [email protected] and await further instruction.

    Mac Setup Guide | Help@Kyndryl


    26 July 2021

    Set Up a Mac
    Prepare your computer for use at Kyndryl

    Office of the CIO | Help@Kyndryl

    Mac Setup Guide | Help@Kyndryl 2


    Welcome
    This guide discusses how to unenroll your
    Mac from IBM in order to migrate to Kyndryl.
    This guide is updated frequently. Check Identity Overview 4
    ibm.biz/kyndrylsetupinstructions to ensure
    you have the latest version. Migrate Your Mac 6

    If you need help at any point, call Help@IBM Finish the Setup 11
    and follow the prompts to reach the Kyndryl
    Transition Help Desk. Ask your manager if Next Steps 14
    you need the telephone number.
    Questions 15

    Mac Setup Guide | Help@Kyndryl 3


    Identity Overview

    Mac Setup Guide | Help@Kyndryl 4


    Kyndryl System IDs IBM System IDs

    Kyndryl Microsoft Account Transition w3id


    [email protected] [email protected]

    Your Kyndryl Microsoft Account is used to access your Kyndryl email and Microsoft Your Transition w3id is used to access Kyndryl applications, tools, and resources
    suite products. The email address is the same as your Kyndryl w3id but doesn’t shared with IBM that are hosted and maintained by IBM during the transition.
    share a password with your Kyndryl w3id.
    The Transition w3id is a temporary ID that is only valid for two years during the
    After you receive your Kyndryl Microsoft Account, you must reset your password. transition service agreement.

    In your browser, navigate to aka.ms/sspr and the instructions to reset the account
    and create a new password.

    You’re also required to set up two-factor authentication during this setup. Transition Notes ID
    Kyndryl User/Geo/Ocean
    Your Transition Notes ID is used to access Notes databases and applications
    Kyndryl w3id hosted and maintained by IBM during the transition. You need your Transition
    Notes ID to access emails from your IBM mailbox after you move to Kyndryl. Your
    [email protected] Transition Notes ID isn’t used for email at Kyndryl and it isn’t required for device
    setup.
    Your Kyndryl w3id is your primary Kyndryl identity and is used to enroll your device
    into Kyndryl. You’ll also use it to sign in and authenticate to Kyndryl-exclusive The Transition Notes ID is a temporary ID that is only valid during the transition
    applications and services. service agreement.

    Mac Setup Guide | Help@Kyndryl


    Migrate your Mac

    Mac Setup Guide | Help@Kyndryl 6


    Step 1
    Open the Mac@IBM App Store and
    search for kyndryl. Find “Enroll into
    Kyndryl” and click Run.

    This starts the process of unenrolling your


    Mac from IBM. Wait for the process to
    complete.

    Mac Setup Guide | Help@Kyndryl 7


    Step 2
    When the unenrollment process ends, a
    “Welcome to Kyndryl” window appears.

    Click the arrow in the lower-right corner to


    continue. Sign in with your kyndryl w3id and
    password, then set up your additional
    authentication method.

    Mac Setup Guide | Help@Kyndryl 8


    Step 3
    Click Continue on the next screen to install the
    Kyndryl MDM profile on your Mac.

    Open System Preferences, click Install, enter


    your computer password, and follow the
    prompts to install the profile. After the profile
    is verified, wait for the setup to finish. Click OK
    to restart your Mac.

    Mac Setup Guide | Help@Kyndryl 9


    Step 4
    After your Mac restarts, reset your computer
    password, and enter it to update your FileVault
    encryption key.
    After FileVault updates, the Mac@Kyndryl App
    Store appears. The enrollment is complete.

    Mac Setup Guide | Help@Kyndryl 13


    Finish the Setup

    Mac Setup Guide | Help@Kyndryl 11


    Connect to IBM with
    GlobalProtect

    The GlobalProtect app is used to connect


    to the IBM VPN network.
    GlobalProtect launches automatically
    when the Kyndryl enrollment completes.
    Select the correct portal address from
    the drop-down menu. Click Connect and
    log in with your transition ID
    ([email protected]).

    Mac Setup Guide | Help@Kyndryl 12


    Box@IBM Account Special Data
    Migration Considerations
    It's necessary to practice Digital Cleaning to In addition to digital cleaning, review folder and file
    remove unneeded files. Refer to the Kyndryl collaborations to ensure the proper Owner is
    IT's Digital Cleaning on w3 Publisher for assigned. Folders can have many collaborators but
    more information. Store data you need for only one Owner. Content resides in the Owner’s
    Kyndryl work in Box@IBM. account and the account migration to Kyndryl
    includes any data and folders you own.
    Procedures to migrate your Box@IBM
    If content you own shouldn’t migrate to Kyndryl,
    account to Kyndryl haven’t started yet.
    ensure an IBMer is set to Owner so IBM retains the
    data.
    Data owned by someone transitioning to Note: You can only make someone an Owner at
    Kyndryl might be inaccessible during the the parent level folder.
    migration.
    Existing collaborations among Kyndryl employees
    Important: Code42 CrashPlan is in scope for move with migrated data and existing shared links
    Kyndryl, but can’t be used to migrate or continue to work (except vanity URLs) after
    store your data. migrating to Kyndryl.

    Mac Setup Guide | Help@Kyndryl 13


    Next Steps

    Congratulations! Your Mac is configured for use at Kyndryl.

    Next, if you haven’t done so already, check your Kyndryl email.


    Your Kyndryl email works natively in Outlook on the web
    (outlook.office.com) or in the Outlook desktop application included in
    your Microsoft 365 apps installation. Sign into either application with
    your Kyndryl Microsoft Account.

    Continue to access your IBM email in the same way you do today. Client-
    facing users need to retain access to their IBM email until Spin Date.

    Optionally, if you need to access Notes databases from IBM, you can
    install and configure Notes now. The Notes setup guide is available on
    Help@IBM (w3.ibm.com/help). In place of an IBM Notes ID, use your
    Transition Notes ID.

    Mac Setup Guide | Help@Kyndryl 14


    Questions?
    Call Help@IBM and follow the prompts to reach the Kyndryl Transition Help Desk.
    Ask your manager if you need the telephone number.

    Mac Setup Guide | Help@Kyndryl 15

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