Training Plan Events NC III

Download as pdf or txt
Download as pdf or txt
You are on page 1of 32

REPUBLIC OF THE PHILIPPINES

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY


AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]

TRAINING PLAN
Qualification Title: EVENTS MANAGEMENT SERVICES NC Level: III Total Training Hours: 108 hrs + 54 hrs SIL
Name of TVI: Aklan Catholic College, Inc. Name of Enterprise: Aklan Provincial Tourism Office

Training Period Training Duration Support


Competencies to be achieved (Month/Year) Relevant Method of Mechanism
Learning Activities/Task Training Method
and learning outcomes TVI Establishment Personnel Assessment Based on
TVI Establishment
Days Hours Days Hours Trainee’s Need
Basic Competencies
Basic 1: Lead Workplace Communication
LO 1: Communicate 1.1. Select relevant 1 Hour Lecture Direct Modules
information about workplace communication method Observation
processes based on workplace Projector
procedures.
1.2. Communicate multiple Oral interview Computer/
operations involving and written test laptop
several topics/areas power point
following enterprise presentation
requirements.
1.3. Apply questioning to gain
extra information.
1.4. Identify relevant sources
of information in
accordance with
workplace/client
requirements.
1.5. Select and organize
information following
enterprise procedures.
1.6. Undertake verbal and
written reporting when
required.
1.7. Apply and maintain
communication and
negotiation skills in all
relevant situations.
AKLAN CATHOLIC COLLEGE, INC
ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
LO2: Lead workplace 2.1. Search response to .5
discussions workplace issues following Hour
enterprise procedures.
2.2. Provide response to
workplace issues
immediately.
2.3. Make constructive
contributions to workplace
discussions on such issues
as production, quality and
safety.
2.4. Communicate promptly
goals/objectives and action
plans undertaken in the
workplace.
LO3: Identify and 3.1. Identify issues and .5
communicate issues arising in problems as they arise. Hour
the workplace 3.2. Organize information
regarding problems and
issues coherently to
ensure clear and effective
communication.
3.3. Initiate dialogue with
appropriate personnel.
3.4. Raise communication
problems and issues as
they arise.
3.5. Address identified barriers
in communication
appropriately.

Basic 2: Lead Small Teams


LO1: Provide team leadership 1.1. Identify and present work .5 Lecture Direct Modules
requirements to team Hour Observation
members based on Projector
company policies and
procedures.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
1.2. Communicate reasons for Oral interview Computer/
instructions and and written test laptop
requirements to team power point
members based on presentation
company policies and
procedures.
1.3. Recognize, discuss and
deal with team members’
and leaders’ concerns base
on company practices.
LO2: Assign responsibilities 2.1. Allocate responsibilities .5
having regard to the skills, Hour
knowledge and aptitude
required to undertake the
assigned task based on
company policies.
2.2. Allocate duties having
regard to individual
preference, domestic and
personal considerations,
whenever possible.
LO3: Set performance 3.1. Establish performance .5
expectations for team expectations based on Hour
members client needs.
3.2. Expect performance base
on individual team
members knowledge,
skills, and aptitude.
3.3. Discuss and disseminate
performance expectations
to individual team
members.
LO4: Supervise team 4.1. Monitor performance .5
performance based on defined Hour
performance criteria
and/or assignment
instruction.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
4.2. Provide team members
with feedback, positive
support and advice on
strategies to overcome any
deficiencies based on
company practices.
4.3. Refer performance issues
which cannot be rectify or
address within the team to
appropriate personnel
according to employer
policy.
4.4. Keep team members
inform of any changes in
the priority allocated to
assignments or tasks
which might impact on
client/customer needs and
satisfaction.
4.5. Monitor team operations
to ensure that
employer/client needs and
requirements are met.
4.6. Provide follow-up
communication on all
issues affecting the team.
4.7. Complete all relevant
documentation in
accordance with company
procedures.
Basic 3: Apply Critical Thinking and Problem-Solving Techniques in the Workplace
LO1: Examine specific 1.1. Examine variances from .5 Lecture Direct Modules
workplace challenges normal operating Hour Observation
parameters, and product Projector
quality.
1.2. Define extent, cause and Oral interview Computer/
nature of the specific and written test laptop
problem through

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
observation, investigation power point
and analytical techniques. presentation
1.3. State and specify problems
clearly.
LO2: Analyze the causes of 2.1. Identify possible causes of 1 hour
specific workplace challenges specific problems based on
experience and the use of
problem-solving
tools/analytical techniques.
2.2. Develop possible cause
statements based on
findings.
2.3. Identify fundamental
causes per results of
investigation conducted.
LO 3: Formulate resolutions 3.1. Consider all possible 1 hour
to specific workplace options for resolution of
challenges the problem.
3.2. Consider strengths and
weaknesses of possible
options.
3.3. Determine corrective
actions to resolve the
problem and possible
future causes.
3.4. Develop action plans
identifying measurable
objectives, resource needs
and timelines in
accordance with safety
and operating procedures.
LO 4: Implement action plans 4.1. Implement and evaluate .5
and communicate results action plans. Hour
4.2. Prepare results of plan
implementation and
recommendations.
4.3. Present recommendations
to appropriate personnel.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
4.4. Follow-up
recommendations, if
required.

Basic 4: Work in a Diverse Environment


LO 1: Develop an individual’s 1.1. Recognize and respect .5 Lecture Direct Modules
cultural awareness and individual differences with Hour Observation
sensitivity clients, customers and Projector
fellow workers in
accordance with enterprise Oral interview Computer/
policies and core values. and written test laptop
1.2. Respond to differences in power point
a sensitive and considerate presentation
manner.
1.3. Accommodate diversity
using appropriate verbal
and non-verbal
communication.
LO 2: Work effectively in an 2.1. Recognize and document .5
environment that knowledge, skills and Hour
acknowledges and values experiences of others in
cultural diversity relation to team
objectives.
2.2. Encourage fellow workers
to utilize and share their
specific qualities, skills or
backgrounds with other
team members and clients
to enhance work
outcomes.
2.3. Maintain relations with
customers and clients to
show that diversity is
valued by the business.
LO 3: Identify common issues 3.1. Effectively address and 1 hour
in a multicultural and diverse resolve diversity-related
environment conflicts within the
workplace.
AKLAN CATHOLIC COLLEGE, INC
ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
3.2. Minimize and address
discriminatory behaviours
towards
customers/stakeholders
accordingly.
3.3. Change management
policies within the
organization
Basic 5: Propose Methods of Applying Learning and Innovation in the Organization
LO 1: Assess work 1.1. Incorporate reasons for 1 hour Lecture Direct Modules
procedures, processes and innovation to work Observation
systems in terms of procedures. Projector
innovative practices 1.2. Research models of
innovation. Oral interview Computer/
1.3. Analyze gaps and barriers and written test laptop
to innovation in one’s work power point
area. presentation
1.4. Identify staff who can
support and foster
innovation in the work
procedure.

LO 2: Generate practical 2.1. Conceptualize ideas for 1 hour


action plans for improving innovative work procedure
work procedures, processes to foster innovation using
individual and group
techniques.
2.2. Evaluate and discuss
range of ideas with other
team members and
colleagues.
2.3. Select work procedures
and processes subject to
change based on
workplace requirements
(feasible and innovative).
2.4. Propose practical action
plans to facilitate simple

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
changes in the work
procedures, processes and
systems.
2.5. Apply and use critical
inquiry to facilitate
discourse on adjustments
in the simple work
procedures, processes and
systems.
LO 3: Evaluate the 3.1. Analyze work structure to 1 hour
effectiveness of the proposed identify the impact of the
action plans new work procedures.
3.2. Consult co-workers/key
personnel to know who
will be involved with or
affected by the work
procedure.
3.3. Develop and evaluate
work instruction
operational plan of the
new work procedure.
3.4. Record feedback and
suggestion.
3.5. Update operational plan.
3.6. Review results and impact
on the developed work
instructions.
3.7. Evaluate results of the
new work procedure.
3.8. Recommend adjustments
based on results gathered.

Basic 6: Use Information Systematically


LO 1: Use technical 1.1. Collate and organize .5 Lecture Direct Modules
information information into a suitable Hour Observation
form for reference and Projector
use.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
1.2. Classify stored information Oral interview Computer/
so that it can be quickly and written test laptop
identified and retrieved power point
when needed. presentation
1.3. Advise and offer guidance
to people who need to find
and use information.
LO 2: Apply information 2.1. Operate technical 1 hour
technology (IT) information using agreed
procedures.
2.2. Operate appropriate and
valid procedures for
inputting, maintaining and
archiving information.
2.3. Utilize software required to
execute the project
activities.
2.4. Handle, edit, format and
check information and
data obtained from a
range of internal and
external sources.
2.5. Extract, enter, and process
information to produce the
outputs required by
customers.
2.6. Share own skills and
understanding to help
others.
2.7. Implement specified
security measures to
protect the confidentiality
and integrity of project
data held in IT systems.
LO 3: Edit, format and check 3.1. Use basic editing .5
information techniques. Hour
3.2. Check accuracy of
documents.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
3.3. Use editing and formatting
tools and techniques for
more complex documents.
3.4. Use proof reading
techniques to check that
documents look
professional
Basic 7: Evaluate Occupational Safety and Health Work Practices
LO 1: Interpret Occupational 1.1. Identify OSH work 1 hour Lecture Direct Modules
Safety and Health practices practices issues relevant to Observation
work requirements. Projector
1.2. Determine OSH work
standards and procedures Oral interview Computer/
based on applicability to and written test laptop
nature of work. power point
1.3. Identify gaps in work presentation
practices related to
relevant OSH work
standards.
LO 2: Set OSH work targets 2.1. Gather relevant work .5
information necessary to Hour
determine OSH work
targets.
2.2. Agree upon OSH indicators
based on gathered
information to measure
effectiveness of workplace
OSH policies and
procedures.
2.3. Endorse agreed OSH
indicators for approval
from appropriate
personnel.
2.4. Receive OSH work
instructions in accordance
with workplace policies
and procedures.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
LO 3: Evaluate effectiveness3.1. Observe OSH Practices .5
of Occupational Safety and based on workplace Hour
Health work instructions standards.
3.2. Measure observed OSH
practices against approved
OSH metrics.
3.3. Assess findings regarding
effectiveness and identify
gaps implemented based
on OSH work standards.
Basic 8: Evaluate Environmental Work Practices
LO 1: Interpret 1.1. Identify environmental .5 Lecture Direct Modules
environmental practices, work practices issues Hour Observation
policies and procedures relevant to work Projector
requirements.
1.2. Determine environmental Oral interview Computer/
standards and procedures and written test laptop
nature of work based on power point
applicability to nature of presentation
work.
1.3. Identify gaps in work
practices related to
Environmental Standards
and Procedures are
identified
LO 2: Establish targets to 2.1. Gather relevant .5
evaluate environmental information necessary to Hour
practices determine environmental
work targets.
2.2. Set environmental
indicators based on
gathered information to
measure environmental
work targets.
2.3. Verify indicators with
appropriate personnel

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
LO 3: Evaluate effectiveness 3.1. Record work 1 hour
of environmental practices environmental practices
based on workplace
standards.
3.2. Compare recorded work
environmental practices
against planned indicators.
3.3. Assess findings regarding
effectiveness and
implement identified gaps
based on environment
work standards and
procedures.
3.4. Convey results of
environmental assessment
to appropriate personnel

Basic 9: Facilitate Entrepreneurial Skills for Micro-Small-Medium Enterprises (MSMEs)


LO 1: Develop and maintain 1.1. Determine and set .5 Lecture Direct Modules
micro-small-medium appropriate business Hour Observation
enterprise (MSMEs) skills in strategies for the Projector
the organization enterprise based on
current and emerging Oral interview Computer/
business environment. and written test laptop
1.2. Monitor and control power point
business operations presentation
following established
procedures.
1.3. Implement quality
assurance measures
consistently.
1.4. Maintain good relations
with staff workers.
1.5. Observe constantly policies
and procedures on
occupational safety and
health and environmental
concerns.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
LO 2: Establish and maintain 2.1. Maintain good customer .5
client-base/market relations. Hour
2.2. Identify, explore, and
reach out to new
customers and markets.
2.3. Offer promotions/
incentives to loyal
customers.
2.4. Evaluate additional
products and services and
try where feasible.
LO 3: Apply budgeting and 3.1. Build up and sustain 1 hour
financial management skills enterprise through
judicious control of cash
flows.
3.2. Ensure profitability of
enterprise though
appropriate internal
controls.
3.3. Avoid unnecessary or
lower-priority expenses
and purchases.
Common Competencies
Common 1: Roster Staff
LO 1: Develop and implement 1.1. Develop staff rosters in 3 1.5 Lecture Industry Direct Modules
staff rosters accordance with company hours Hour supervisor Observation
agreements and wage Projector
budgets. staff/training
1.2. Maximize operational supervisor Oral interview Computer/
efficiency and customer and written test laptop
service levels while power point
minimized wage costs in presentation
roster development.
1.3. Combine duties where
appropriate to ensure
effective use of staff.
1.4. Utilize the available skills
base appropriately to
AKLAN CATHOLIC COLLEGE, INC
ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
roster the most effective
mix of staff and to meet
different operational
requirements.
1.5. Present rosters in required
formats to ensure clarity of
information in accordance
with company standards.
1.6. Communicate rosters to
appropriate colleagues
within designated
timelines
LO 2: Maintain staff records 2.1. Time sheets and other 3
documentation are Hours
completed accurately and
within designated
timelines.
2.2. Update accurately and
maintain or store staff
records in accordance with
establishment procedures.
Common 2: Control and Order Stock
LO 1: Maintain stock levels 1.1. Monitor and maintain 1.5 1.5 Lecture Industry Direct Modules
and records stock levels according to Hours Hour supervisor Observation
company requirements. Projector
1.2. Monitor stock security and staff/training
adjust systems as supervisor Oral interview Computer/
required. and written test laptop
1.3. Monitor and adjust stock power point
reorder cycles as required. presentation
1.4. Inform colleagues of their
individual responsibilities
in regard to the reordering
of stock,
1.5. Maintain records of stock
storage and movement in
accordance with company
procedures.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
1.6. Monitor stock performance
and identify and report
fast/slow-selling items in
accordance with company
procedures.
LO 2: Process stock orders 2.1. Process orders for stock 1.5
accurately and in Hours
accordance with company
procedures.
2.2. Maintain and record stock
levels ensuring information
is complete, correct and
current.
2.3. Check incoming stock
against purchase and
supply agreements and all
necessary details are
recorded.
LO 3: Minimize stock losses 3.1. Identify and record stock 1 Hour
losses according to
company procedures.
3.2. Report losses in
accordance with company
procedures.
3.3. Identify avoidable losses
and establish reasons
behind these losses.
3.4. Recommend solutions to
loss situations and
implement related
procedures to prevent
future avoidable losses.
LO 4: Follow-up orders 4.1. Monitor the delivery 1 Hour
process to ensure agreed
deadlines are met.
4.2. Ensure continuity of supply
by liaising with colleagues
and suppliers.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
4.3. Follow up or refer routine
supply problems to the
appropriate person in
accordance with company
policy.
4.4. Distribute stock to agreed
locations.
LO 5: Organize and 5.1. Organize stocks at 1 Hour
administer stocks appropriate intervals
according to company
policy and procedures.
5.2. Allocate stocktaking
responsibilities to staff.
5.3. Produce accurate stock
reports within designated
timelines.
Common 3: Train Small Groups
LO 1: Prepare for Trainings 1.1. Identify and confirm 1.5 1.5 Lecture Industry Direct Modules
specific training needs Hours Hour supervisor Observation
through consultation with Projector
appropriate personnel. staff/training
1.2. Match training objectives supervisor Oral interview Computer/
to identify competency and written test laptop
development needs. power point
1.3. Plan and document presentation
training approaches.
LO 2: Deliver Training 2.1. Conduct training in a safe 1.5
and accessible Hours
environment.
2.2. Select training delivery
methods appropriate to
the participant(s) needs,
trainer availability, location
and resources.
2.3. Employ strategies and
techniques which facilitate
the learning process.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
2.4. Discuss training objectives,
sequence of activities and
assessment processes with
training participant(s).
2.5. Undertake systematic
approach to training to
meet specific needs of
training participant(s).
LO 3: Provide opportunities 3.1. Provide practice 1.5
for practices opportunities to ensure Hours
that the participants
achieve the components of
competency.
3.2. Implement variety of
methods for encouraging
learning to meet the
individual needs of
participants.
LO 4: Review Training 4.1. Encourage participants to 1.5
self-evaluate performance Hours
and identify areas for
improvement.
4.2. Monitor participants’
readiness for assessment
and provide assistance
with the collection of
evidence for satisfactory
performance.
4.3. Evaluate training against
objectives in the context of
self-assessment,
participant feedback,
supervisor comments and
measurements.
4.4. Record training details
according to enterprise
and legislative
requirements.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
4.5. Utilize results of evaluation
to guide further training.
Common 4: Establish and Conduct Business Relationships
LO 1: Establish and conduct 1.1. Establish relationships in a 1.5 1.5 Lecture Industry Direct Modules
business relationships manner that promotes Hours Hour supervisor Observation
goodwill and trust Discussion Projector
between the enterprise, its staff/training
customers and suppliers. supervisor Oral interview Computer/
1.2. Build trust and respect in and written test laptop
business relationships power point
through use of effective presentation
communication skills and
techniques.
1.3. Identify and take up
opportunities to maintain
regular contact with
customers and suppliers.
LO 2: Conduct negotiations 2.1. Conduct negotiations in a 1.5
business-like and Hours
professional manner within
the relevant cultural
context.
2.2. Conduct negotiations in
the context of the current
enterprise marketing
focus.
2.3. Maximize benefits for all
parties in the negotiation
through use of establishing
techniques and in the
context of establishing
long term relationships.
2.4. Incorporate feedback and
input from colleagues into
the negotiation.
2.5. Communicate the results
of negotiations to
appropriate colleagues and

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
stakeholders within the
appropriate timeframes.
LO 3: Make formal business 3.1. Confirm agreements in 1.5
agreements writing using formal Hours
contracts and in
accordance with enterprise
requirements.
3.2. Check and obtain
appropriate approvals for
all aspects of formal
agreements in accordance
with enterprise
procedures.
3.3. Identify and search the
need for specialist advice
in the development where
appropriate.
LO 4: Foster and Maintain 4.1. Pro-actively search, review 1.5
Business relationships and act upon information Hours
needed to maintain sound
business relationships.
4.2. Honor agreements within
the scope of individual
responsibility.
4.3. Make adjustments to
agreements in consultation
with the customer/supplier
and share information with
appropriate colleagues.
4.4. Nurture relationships
through regular contact.
Core Competencies (Event Planning Services)
Core 1: Plan and Develop Event Proposal or Bid
LO 1: Interpret event brief 1.1. Interpret accurately 2 1.5 Lecture Industry Direct Modules
contents of the event brief Hours Hours supervisor Observation
and assess the company’s Discussion Paper/
capacity to meet stated staff/training Notebook/
requirements. supervisor Ballpen
AKLAN CATHOLIC COLLEGE, INC
ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
1.2. Identify and plan action Oral interview
required for the and written test Projector
development of the
proposal or bid. Practical Computer/
1.3. Undertake liaison with Demonstration laptop
customer to clarify
requirements when Power point
appropriate presentation
LO 2: Develop proposal and 2.1. Develop details for 2 1.5 Lecture Industry Direct Modules
bid details inclusion in the Hours Hours supervisor Observation
proposal/bid after Discussion Paper/
consultation with suppliers staff/training Notebook/
and other relevant supervisor Oral interview Ballpen
agencies. and written test
2.2. Develop options to meet Projector
and, where possible, Practical
exceed the expectations of Demonstration Computer/
the customer, including laptop
integration of current and
emerging technology. Power point
2.3. Evaluate possible presentation
competitors and develop
strategies to address
competitive issues.
LO 3: Develop bid materials 3.1. Prepare bid materials 2 1.5 Lecture Industry Direct Modules
within the designated time Hours Hours supervisor Observation
lines in accordance with Discussion Paper/
the requirements of the staff/training Notebook/
brief. supervisor Oral interview Ballpen
3.2. Present materials in a and written test
format that maximizes the Projector
use of presentation and Practical
promotional techniques. Demonstration Computer/
laptop

Power point
presentation

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
LO 4: Submit or present the 4.1. Deliver the proposal/bid 2 1.5 Lecture Industry Direct Modules
bid or proposal on time within the prescribed Hours Hours supervisor Observation
timeline. Discussion Paper/
4.2. Conduct proposal/bid staff/training Notebook/
presentation with supervisor Oral interview Ballpen
maximum visual/retention and written test
impact Projector
Practical
Demonstration Computer/
laptop

Power point
presentation

Core 2: Develop an Event Concept


LO 1: Identify overall event 1.1. Identify, clarify and agree 4 3 Lecture Industry Direct Modules
objectives and scope key objectives and Hours Hours supervisor Observation
components of the event Discussion Paper/
in consultation with the staff/training Notebook/
stakeholders. supervisor Oral interview Ballpen
1.2. Analyze key information and written test
and consult stakeholders Projector
to determine the scope of Practical
the event. Demonstration Computer/
1.3. Analyze internal and laptop
external factors which may
impact on the event. Power point
presentation

LO 2: Establish event concept 2.1. Develop overall event 4 3 Lecture Industry Direct Modules
theme and format concept, theme and Hours Hours supervisor Observation
format which reflect key Discussion Paper/
objectives and meet the staff/training Notebook/
needs of the potential supervisor Oral interview Ballpen
audience. and written test
Projector

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
2.2. Incorporate creative Practical Computer/
elements into the event Demonstration laptop
concept and theme.
2.3. Verify operational Power point
practically and presentation
cohesiveness of the
concept, theme and
format through
consultation and analysis.
2.4. Develop summary of key
logistical requirements
based on the overall
concept, theme and
format.
2.5. Provide accurate and
complete information on
the concept, theme, and
format to all relevant
stakeholders to facilitate
timely and effective
planning and
implementation.
2.6. Obtain approval from
relevant stakeholders prior
to implementation.
Core 3: Develop Event Program
LO 1: Identify conference 1.1. Identify overall context 2.5 2 Lecture Industry Direct Modules
objectives and scope of the Hours Hours supervisor Observation
conference. Discussion Paper/
1.2. Develop and agree on staff/training Notebook/
specific conference supervisor Oral interview Ballpen
objectives in consultation and written test
with relevant colleagues Projector
and/or customers. Practical
Demonstration Computer/
laptop

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
Power point
presentation

LO 2: Design event program 2.1. Set dates and times to 2.5 2 Lecture Industry Direct Modules
meet agreed objectives. Hours Hours supervisor Observation
2.2. Develop theme to Discussion Paper/
complement event staff/training Notebook/
objectives. supervisor Oral interview Ballpen
2.3. Develop overall event and written test
format within known Projector
budget, venue, and Practical
staging constraints. Demonstration Computer/
2.4. Identify, design and laptop
integrate relevant
components for the Power point
program. presentation
2.5. Identify and integrate use
of appropriate
technological options in
program development.
2.6. Develop business program
based on principles of
audit learning to
incorporate an appropriate
range of activities.
LO 3: Finalize program details 3.1. Present proposed event 3 2 Lecture Industry Direct Modules
program to the Hours Hours supervisor Observation
appropriate people within Discussion Paper/
required timeframe. staff/training Notebook/
3.2. Obtain approval of supervisor Oral interview Ballpen
program details in and written test
accordance with agreed Projector
procedures. Practical
3.3. Initiate appropriate actions Demonstration Computer/
in relation to the laptop
dissemination and
publication of event Power point
program. presentation

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
Core 4: Select event venue and site
LO 1: Analyze venue or site 1.1. Analyze event-specific 2 2 Lecture Industry Direct Modules
requirements venue or site requirements Hours Hours supervisor Observation
based on detailed review Discussion Paper/
of all aspects of the staff/training Notebook/
proposed event, including supervisor Oral interview Ballpen
multiple components. and written test
1.2. Develop accurate and Projector
complete venue or site to Practical
facilitate the research Demonstration Computer/
process. laptop
1.3. Integrate needs of all
stakeholders, including Power point
those with disabilities into presentation
venue or site
specifications.
LO 2: Source event venues or 2.1. Research potential venues 4 2 Lecture Industry Direct Modules
sites or sites using appropriate Hours Hours supervisor Observation
information sources and Discussion Paper/
research methods. staff/training Notebook/
2.2. Assess suitability of venues supervisor Oral interview Ballpen
or sites based on and written test
comparison of services Projector
offered with specifications. Practical
2.3. Assess need for and the Demonstration Computer/
nature of contingency laptop
planning required by
specific venues or sites. Power point
2.4. Assess venue or site presentation
capacity to deliver quality
outcomes in relation to
customer service,
cooperative management,
and past experience.
2.5. Undertake negotiation and
liaising with personnel
from potential venues or
sites to ensure all event

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
requirements can be meet
and to address potential
problem areas.
2.6. Assess needs for tentative
bookings and take prompt
action.
2.7. Coordinate multiple site
and venue selection in a
logical manner when
required.
2.8. Provide clear and accurate
briefings on venue and site
options to colleagues and
key stakeholders to
include recommendations
and rationale.
LO 3: Confirm venue or site 3.1. Confirm accurately venue 2 Lecture Industry Direct Modules
arrangements or site arrangements in Hours supervisor Observation
writing when the selection Discussion Paper/
process is finalized. staff/training Notebook/
3.2. Review and sign venue or supervisor Oral interview Ballpen
site contracts within and written test
appropriate timeframes Projector
and within the scope of Practical
individual responsibility. Demonstration Computer/
3.3. Integrate specific venue laptop
and site planning issues
into overall event Power point
management systems presentation
promptly.
Core 5: Develop and Update Event Industry Knowledge
LO 1: Source and apply 1.1. Correctly identify sources 2 1.5 Lecture Industry Direct Modules
information on the structure of information on the Hours Hours supervisor Observation
and operation of the event event industry. Discussion Paper/
industry 1.2. Use knowledge of the staff/training Notebook/
event industry in the supervisor Oral interview Ballpen
correct context to enhance and written test
Projector

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
the quality of work Practical
performance. Demonstration Computer/
laptop

Power point
presentation
LO 2: Source and apply 2.1. Obtain information on 2 1.5 Lecture Industry Direct Modules
information on ethical and legal and ethical issues to Hours Hours supervisor Observation
legal issues for the event assist effective work Discussion Paper/
industry performance. staff/training Notebook/
2.2. Conduct day-to-day event supervisor Oral interview Ballpen
organization activities in and written test
accordance with legal Projector
obligations and ethical Practical
industry practices. Demonstration Computer/
laptop

Power point
presentation
LO 3: Source and apply 3.1. Obtain information on 2 1.5 Lecture Industry Direct Modules
information on event industry current and emerging Hours Hours supervisor Observation
technology technologies that impact Discussion Paper/
on the event organization staff/training Notebook/
process. supervisor Oral interview Ballpen
3.2. Assess the potential and written test
effects of different Projector
technologies on the event Practical
organization process. Demonstration Computer/
3.3. Apply knowledge of laptop
current and emerging
technology in day-to-day Power point
work activities. presentation
LO4: Update event industry 4.1. Identify and use a range 2 1.5 Lecture Industry Direct Modules
knowledge of opportunities to update Hours Hours supervisor Observation
knowledge of the events Discussion Paper/
industry. staff/training Notebook/
4.2. Monitor current issues of supervisor Oral interview Ballpen
concern to the industry. and written test

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
4.3. Share updated knowledge Projector
with customers and Practical
colleagues an incorporate Demonstration Computer/
into day-to-day work laptop
activities.
Power point
presentation
Core Competencies (On-Site Event Management Services)
Core 6: Provide On-site Event Management Services
LO1: Prepare for on-site 1.1. Develop plans for on-site 2 1.5 Lecture Industry Direct Modules
management management in Hours Hours supervisor Observation
accordance with agreed Discussion Paper/
procedures for the staff/training Notebook/
meeting or event. supervisor Oral interview Ballpen
1.2. Check final arrangements and written test
for all aspects of the Projector
meeting or event and Practical
attend to any Demonstration Computer/
discrepancies. laptop
1.3. Create and collate
materials to facilitate Power point
effective on-site presentation
management.
1.4. Provide accurate briefing
to operational staff and
contractors prior to the
meeting or event in an
appropriate format
including clarification of
roles and responsibilities.
LO 2: Oversee meeting/event 2.1. Establish contact with the 2 1.5 Lecture Industry Direct Modules
set-up nominated contractor Hours Hours supervisor Observation
personnel at the Discussion Paper/
appropriate time and staff/training Notebook/
reconfirm and agree to all supervisor Oral interview Ballpen
requirements. and written test
Projector

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
2.2. Make and agree to Practical
necessary adjustments Demonstration Computer/
with the contractors. laptop
2.3. Check all aspects of the
event or meeting set up Power point
against the pre-arranged presentation
agreements.
2.4. Check venue space and
set up of equipment to
allow for easy access,
especially for those with
disabilities, and to avoid
risk of injury to guests,
delegates and colleagues.
2.5. Identify any deficiencies
and discrepancies and take
prompt action to rectify
the situation.
2.6. Brief additional on-site
staff on the full details of
the meeting or event
operation including
communication and control
mechanisms.
LO 3: Monitor meeting/event 3.1. Monitor sessions and 2 1.5 Lecture Industry Direct Modules
operation activities throughout the Hours Hours supervisor Observation
meeting or event Discussion Paper/
observation and staff/training Notebook/
appropriate reporting supervisor Oral interview Ballpen
processes. and written test
3.2. Identify problems as they Projector
arise and take prompt Practical
action to resolve the Demonstration Computer/
situation. laptop
3.3. Identify and organize
promptly additional Power point
requirements. presentation

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
3.4. Liaison customer with
throughout the meeting or
event to ensure effective
delivery of services.
LO 4: Oversee meeting/event 4.1. Check breakdown of the 2 1.5 Lecture Industry Direct Modules
breakdown meeting or event to Hours Hours supervisor Observation
ensure it is completed in Discussion Paper/
accordance with staff/training Notebook/
agreements. supervisor Oral interview Ballpen
4.2. Coordinate the packing and written test
and removal of all Projector
materials and equipment Practical
in accordance with pre- Demonstration Computer/
arranged details. laptop
4.3. Check venue to ensure
items and belongings are Power point
not left behind. presentation
4.4. Conduct debriefing with
contractors and staff, if
necessary, to discuss any
difficulties or suggestions
for future improvements.
4.5. Check and sign accounts in
accordance with contractor
agreements.
4.6. Note outstanding items
requiring post-event
action.
Core 7: Manage Contractors for Indoor Events
LO 1: Identify event 1.1. Analyze event staging 3 2 Lecture Industry Direct Modules
operational requirements requirements based on Hours Hours supervisor Observation
detailed review of all Discussion Paper/
aspects of the proposed staff/training Notebook/
event with multiple supervisor Oral interview Ballpen
components. and written test
1.2. Develop an accurate Projector
summary of staging Practical
requirements for each Demonstration

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
event component in Computer/
consultation with key laptop
stakeholders.
1.3. Incorporate safety and risk Power point
management issues into presentation
all planning documentation
and processes.
LO 2: Source contractors 2.1. Identify and source 2.5 2 Lecture Industry Direct Modules
appropriate contractors to Hours Hours supervisor Observation
provide services for the Discussion Paper/
event. staff/training Notebook/
2.2. Provide accurate briefings supervisor Oral interview Ballpen
or specifications on precise and written test
staging requirements to Projector
contractors. Practical
2.3. Obtain complete and Demonstration Computer/
timely quotations for the laptop
provision of services.
2.4. Analyze quotations and Power point
select contractors in presentation
consultation with key
stakeholders.
2.5. Confirm agreements with
contractors in writing to
include details and costs of
all services.
LO 3: Monitor contractors 3.1. Monitor progress, including 2.5 2 Lecture Industry Direct Modules
safety issues at regular Hours Hours supervisor Observation
intervals through ongoing Discussion Paper/
liaison with contractors staff/training Notebook/
and other stakeholders. supervisor Oral interview Ballpen
3.2. Identify need for and written test
adjustments and organize Projector
appropriate changes with Practical
confirmation in writing. Demonstration Computer/
3.3. Negotiate adjustments to laptop
maintain the integrity and
quality of the event.

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
Power point
presentation

Core 8: Develop and Update Knowledge on Protocol


LO 1: Seek information on 1.1. Identify sources of 2.5 2 Lecture Industry Direct Modules
appropriate protocol accurate information on Hours Hours supervisor Observation
protocol. Discussion Paper/
1.2. Access relevant protocol staff/training Notebook/
information in response to supervisor Oral interview Ballpen
workplace needs. and written test
Projector
Practical
Demonstration Computer/
laptop

Power point
presentation

LO 2: Integrate appropriate 2.1. Identify areas of work 3 2 Lecture Industry Direct Modules
protocol procedures into work activity and/or functions Hours Hours supervisor Observation
activities that require appropriate Discussion Paper/
use of protocol in a timely staff/training Notebook/
manner. supervisor Oral interview Ballpen
2.2. Integrate correct use of and written test
protocol into work Projector
activities. Practical
2.3. Determine appropriate Demonstration Computer/
protocol requirements by laptop
liaising with colleagues
and other stakeholders. Power point
2.4. Provide appropriate presentation
information on protocol to
relevant colleagues and
stakeholders.
LO 3: Update knowledge on 2.1. Identify and use 2.5 2 Lecture Industry Direct Modules
protocol opportunities to update Hours Hours supervisor Observation
protocol knowledge. Discussion

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
AKLAN CATHOLIC COLLEGE, INC.
Kalibo, Aklan
Telephone No. (036) 268-4152
Website: [email protected]
2.2. Share updated knowledge staff/training Oral interview Paper/
with customers and supervisor and written test Notebook/
colleagues as appropriate Ballpen
and incorporate into day- Practical
to-day working activities. Demonstration Projector

Computer/
laptop

Power point
presentation

TOTAL 108 54
Hours Hours

JOINTLY PREPARED BY:

____________________________ ________________________________________________
NAME AND SIGNATURE OF TVI TRAINER NAME AND SIGNATURE OF PARTNER ENTERPRISE TRAINER
DATE: _______________________ DATE: _______________________

____________________________________________
NAME & SIGNATURE OF INDUSTRY COORDINATOR
DATE: _______________________

AKLAN CATHOLIC COLLEGE, INC


ARCH. GABRIEL M. REYES ST., KALIBO, AKLAN
TELEPHONE NO. 268-4152
[email protected]

You might also like