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Xerox Error Code Database – With Answers

Hello Hello!
If you have found yourself here, you are probably
looking for what one of these error codes means. We
have complied the entire list of all the Xerox Error
Code here.

This database is ever evolving. Each time we find a

solution to one of these error codes, we will write
another entry on it and put a link to the code here.

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March 2019 Update- In a busy

Found this website helping another customer. This has older models small
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with error code searchable – business
choosing-
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option-
for- (https://usacop

Quickly Jump to a Xerox Err business- choosing-the-

printing/)
right-option-
or Code for-business-
printing/)
To quickly jump to the code in which the internet
brought you here, Hold down CTRL + F , on the
keyboard. This will pull up the search window. Type in If you have a
the code and the screen will shift to that code. Xerox
(https://usacopierlease.com/h
AltaLink and
to-set-
002-770 RAP Insufficient HDD capacity while altalink- need to limi...
processing the job template within a job. to-print- (https://usacop
in-black-
03-318 RAP IIT software failure. and- to-set-altalink-
white- to-print-in-
03-319 RAP IIT Video Driver Detection Fail. 003-320 only-
from- black-and-
RAP IIT-ESS Communication Fail 1.
webui/) white-only-
03-321 RAP IIT-ESS Communication Fail 2. from-webui/)
03-322 RAP IIT-ESS Communication Fail 3.
03-323 RAP IIT-ESS Communication Fail 4.
03-324 RAP IIT-ESS Communication Fail 5.
03-325 RAP IIT-ESS Communication Fail 6.
03-326 RAP IIT-ESS Communication Fail 7.
03-327 RAP IIT-ESS Communication Fail 8.
03-328 RAP IIT-ESS Communication Fail 9.
03-329 RAP IIT-ESS Communication Fail 10.
03-330 RAP IIT-ESS Communication Fail 11.
03-331 RAP IIT-ESS Communication Fail 12.

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03-332 RAP IIT-ESS Communication Fail 13.

03-333 RAP IIT-ESS Communication Fail 14.
03-334 RAP IIT-ESS Communication Fail 15.
03-335 RAP IIT-ESS Communication Fail 16.
03-336 RAP IIT-ESS Communication Fail 17.
03-337 RAP IIT-ESS Communication Fail 18.
03-338 RAP IIT-ESS Communication Fail 19.
03-339 RAP IIT-ESS Communication Fail 20.
03-340 RAP IIT-ESS Communication Fail 21.
03-341 RAP IIT-ESS Communication Fail 22.
03-342 RAP IIT-ESS Communication Fail 23.
03-343 RAP IIT-ESS Communication Fail 24.
003-344 RAP Power on hotline failure.
003-345 RAP X PIO Unmatch Fail 1.
003-346 RAP X PIO Unmatch Fail 2.
003-750 RAP Book Duplex-Insufficient Docs.
003-751 RAP Under PANTHER Capacity (Scan).
003-752 RAP This status code is displayed if 600dpi
cannot be scanned (DADF).
003-753 RAP This status code is displayed if over
300dpi cannot be scanned (DADF).
003-754 RAP S2X Recoverable Error.
003-755 RAP S2X Command Error.
003-757 RAP This status code is displayed if over
400dpi cannot be scanned (DADF).
003-760 RAP Scan Settings Error.
003-761 RAP Incorrect Paper Tray Size.
003-763 RAP Adjustment Chart Not Found.
003-764 RAP Adjustment Chart Not Found.
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003-780 RAP Scan Image Compression Error.

003-795 RAP AMS Limit Error.
003-940 RAP DAM Memory is insufficient.
003-942 RAP Document Size Error.
003-944 RAP Image Repeat Count Fail.
003-946 RAP Copy Vertical/Horizontal Difference
(APS).
003-947 RAP Replaced Original Count Error.
003-948 RAP Replaced Original Mismatch.
003-952 RAP Return Documents Color mismatch.
003-955 RAP Documents Size Exchange Error.
003-956 RAP Documents Size Unknown Error.
003-963 RAP No APS Object Tray.
003-965 RAP ATS/APS No Paper. There is no paper in
the trays that can be selected with APS.
003-966 RAP AATS/APS No Destination Error.
003-968 RAP Punch Position Error.
003-969 RAP Punch Size Error.
003-972 RAP Maximum Stored Page Over Flow.
003-973 RAP Every Direction Difference.
003-974 RAP Next Original Specification.
003-977 RAP Document Miss Match (Multi Scan).
003-978 RAP Color Document Mismatch (Multi Scan).
003-980 RAP Staple Position Error.
003-981 RAP Staple Size Error.
003-982 RAP IITsc HDD Access Error.
005-121 RAP DADF Feed Sensor ON Jam.
005-122 RAP DADF Simplex/Side 1 Pre Reg Sensor
ON Jam.
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005-123 RAP DADF Simplex/Side 1 Reg Sensor ON

Jam.
005-124 RAP DADF Lead Reg Sensor ON Jam.
005-125 RAP DADF Reg Sensor OFF Jam.
005-126 RAP DADF Out Sensor ON Jam.
005-127 RAP DADF Out Sensor OFF Jam.
005-128 RAP DADF Exit Sensor 1 ON Jam (Simplex
Mode).
005-129 RAP DADF Exit Sensor 1 OFF Jam (Simplex
Mode).
005-130 RAP DADF Invert Sensor ON Jam (Duplex
Mode).
005-131 RAP DADF Invert Sensor On Jam (Inverting).
005-132 RAP DADF Invert SNR on Jam 2.
005-133 RAP DADF Invert Sensor OFF Jam.
005-134 RAP DADF Invert SNR off Jam (Inv).
005-135 RAP DADF Pre Reg Sensor ON Jam (Invert).
005-136 RAP DADF Reg Sensor ON Jam (Invert).
005-137 RAP DADF Exit Sensor 2 ON Jam.
005-138 RAP DADF Exit Sensor 1 ON Jam.
005-139 RAP DADF Invert SNR off Jam.
05-141 RAP DADF Feed Sensor OFF Jam.
05-142 RAP DADF Exit Sensor 1 OFF Jam (Duplex
Mode).
005-143 RAP DADF Exit Sensor 2 OFF Jam.
005-144 RAP DADF Too First Pre Reg Sensor ON
Jam.
005-145 RAP DADF Reg Sensor Off Jam (Invert).
05-146 RAP DADF Pre Reg Sensor Off Jam.
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05-147 RAP DADF Pre Reg Sensor Off Jam (Invert).

005-150 RAP DADF Feed Sensor OFF Jam
(Perforated Original Mode).
005-151 RAP DADF Pre Reg Sensor OFF Jam
(Perforated Original Mode).
005-152 RAP DADF Reg Sensor OFF Jam (Perforated
Original Mode).
005-153 RAP DADF Reg Sensor OFF Jam (Perforated
Original Mode).
005-154 RAP DADF Out Sensor OFF Jam (Perforated
Original Mode).
005-155 RAP DADF Exit Sensor 1 OFF Jam
(Perforated Original Mode) (Simplex).
05-156 RAP DADF Exit Sensor 1 OFF Jam (Perforated
Original Mode) (Duplex).
05-157 RAP DADF Invert Sensor OFF Jam (Perforated
Original Mode).
005-158 RAP DADF Exit Sensor 2 OFF Jam
(Perforated Original Mode).
005-160 RAP DADF Tray Lift Up Fail (Document Set)
(Within Job).
005-190 RAP DADF Feed Motor Logic Jam.
005-194 RAP Size Mismatch Jam on Slow Scan Mix
Size.
005-195 RAP Size Mismatch Jam on No Mix Size.
005-196 RAP Size Mismatch Jam on No Mix Size.
005-197 RAP Prohibit Combine Size Jam.
005-198 RAP Too Short Size Jam.
005-199 RAP Too Long Size Jam.
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005-275 RAP DADF RAM Fail.

005-280 RAP DADF EEPROM Fail.
05-282 RAP DADF Tray Lift Up Fail (No Document).
05-283 RAP DADF Stack Height Sensor Logic Fail.
005-284 RAP DADF APS Sensor Logic Fail.
005-285 RAP DADF Nudger Lift Up Fail.
005-286 RAP DADF Feed Out Sensor Fail.
005-303 RAP DADF Tray Interlock is open.
005-304 RAP Platen Interlock Open.
005-305 RAP DADF Feeder Cover Interlock Open
(Run).
005-306 RAP DADF Tray Interlock Open (Run).
005-308 RAP The DADF L/H Cover Interlock is open.
005-309 RAP DADF L/H Cover Interlock Open (Run).
005-906 RAP DADF Feed Sensor Static Jam.
005-907 RAP DADF Pre Reg Sensor Static Jam.
005-908 RAP DADF Reg Sensor Static Jam.
005-909 RAP DADF Lead Reg Sensor Static Jam..
005-910 RAP DADF Out Sensor Static Jam.
005-911 RAP DADF Exit Sensor 1 Static Jam.
005-912 RAP DADF Exit Sensor 2 Static Jam.
005-913 RAP DADF Invert Sensor Static Jam.
005-914 RAP DADF No. 1/2/3 APS Sensor Static Jam.
005-915 RAP DADF No. 1 APS Sensor Static Jam.
005-916 RAP DADF No. 2 APS Sensor Static Jam.
005-917 RAP DADF No. 3 APS Sensor Static Jam.
005-918 RAP DADF Invert Sensor 2 Static Jam.
005-919 RAP DADF Tray Lift Up Fail (Document Set).
005-940 RAP DADF No Original Fail.
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005-941 RAP DADF Not Enough Document.

005-942 RAP DADF Tray Stack Over Fail.
010-311 RAP Fuser Heat Roll STS-1 Disconnection
Fail. It was detected that fuser heat roll STS-1
disconnected.
010-319 RAP Fuser NC Sensor Differential Amp Fail.
010-320 RAP Heat Roll Over Heat Fail.
10-321 RAP Fuser Nip Fail.
10-322 RAP Fuser NC Center Sensor Disconnection
Fail. (Fuser Temperature Sensor Fail).
10-323 RAP Fuser Rear Sensor Disconnection Fail.
(Fuser Temperature Sensor Fail).
10-324 RAP Fuser NVM Fail.
010-326 RAP Wait Heat Roll Fuser On Time Fail.
010-327 RAP Standby Heat Roll Fuser On Time Fail.
010-330 RAP Fuser Motor Fail.
010-420 RAP Fuser Assembly Life Near End.
010-421 RAP Fuser Assembly Life End.
012-112 RAP Finisher Interface Entrance Sensor ON.
012-113 RAP Booklet In Sensor ON Jam.
12-114 RAP Booklet In Sensor OFF Jam.
12-115 RAP Booklet Folder Roll Exit Sensor ON Jam.
012-125 RAP Gate Sensor ON JAM: Finisher.
012-132 RAP Finisher Transport Entrance Sensor ON
Jam (Long).
012-142 RAP Buffer Path Sensor ON Jam A.
012-151 RAP Compile Exit Sensor OFF Jam.
012-152 RAP Compile Exit Sensor ON Jam A.
012-161 RAP Set Eject Jam.
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012-162 RAP Finisher Interface EXIT. Sensor ON Jam.

012-171 RAP Top Tray Exit Sensor ON Jam A.
012-172 RAP Top Tray Exit Sensor OFF Jam A.
012-180 RAP Booklet Folder Roll Exit Sensor OFF
Jam.
012-211 RAP Stacker Tray Fail.
012-212 RAP Stacker Tray Upper Limit Fail.
012-213 RAP Stacker Tray Lower Limit Fail.
012-221 RAP Tamper Home Sensor ON Fail.
012-223 RAP Tamper Home Sensor OFF Fail.
012-224 RAP Rear Tamper Home Sensor OFF Fail.
012-225 RAP Booklet Tamper F Home Sensor ON Fail.
012-226 RAP Booklet Tamper F Home Sensor OFF
Fail.
012-227 RAP Booklet End Guide Home Sensor OFF
Fail.
012-228 RAP Booklet End Guide Home Sensor ON
Fail.
012-229 RAP Booklet Tamper R Home Sensor ON
Fail.
012-230 RAP Booklet Tamper R Home Sensor OFF
Fail.
012-243 RAP Booklet Knife Home Sensor ON Fail.
12-246 RAP Booklet Stapler Fail.
12-247 RAP Side Regi Sensor OFF Fail.
012-260 RAP Eject Clamp Up Sensor ON Fail.
012-261 RAP Booklet Knife Folding SNR Fail.
012-263 RAP Finisher Rear Tamper Home Sensor ON.
012-264 RAP Booklet Drawer Broken Fail.
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012-265 RAP Booklet Knife Home Sensor OFF Fail.

012-266 RAP Booklet Compiler No Paper Sensor Fail.
012-270 RAP Top Offset Home Sensor ON Fail:
Finisher.
012-271 RAP Top Offset Home Sensor OFF Fail:
Finisher.
012-282 RAP Eject Clamp Up Sensor OFF Fail.
012-283 RAP Finisher Set Clamp Home Sensor ON
Fail.
012-284 RAP Finisher Set Clamp Home Sensor OFF
Fail.
012-291 RAP Stapler Fail.
012-295 RAP Finisher Stapler Move Sensor On Fail.
012-296 RAP Finisher Stapler Move Sensor OFF Fail.
012-300 RAP Finisher Eject Cover Open (Compiler
Cover).
012-302 RAP Finisher Front Door Interlock Open.
012-307 RAP Booklet Drawer Set Fail.
012-320 RAP Punch Home Sensor ON Fail.
12-321 RAP Punch Home Sensor OFF Fail.
12-322 RAP Puncher Move Home Sensor OFF Fail.
012-323 RAP Puncher Move Home Sensor On Fail.
012-325 RAP Side Regi Home Sensor On Fail.
012-330 RAP Decurler Cam Home Sensor OFF Fail.
012-332 RAP Decurler Cam Home Sensor ON Fail.
012-334 RAP Download Mode Fail.
012-335 RAP Booklet Sub CPU Communication Fail.
012-900 RAP Buffer Path Sensor Static Jam.
012-901 RAP Finisher Paper Remains at H-Transport
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Entrance.
012-902 RAP Finisher Paper Remains H-Transport
Exit.
012-903 RAP Compile Exit Sensor Static Jam.
012-905 RAP Compile Tray No Paper Sensor Static
Jam.
012-907 RAP Top Tray Exit Sensor Static Jam.
012-920 RAP Gate Sensor static JAM (to Top Tray) A:
Finisher.
012-932 RAP Gate SNR static JAM (to Stacker Tray)
A.
012-934 RAP Gate SNR static JAM (to Stacker Tray)
C.
012-935 RAP Finisher Paper Remains at Transport
Entrance Sensor.
012-936 RAP Paper Remain at Booklet In SNR A.
012-949 RAP Finisher Punch DustBox Miss Set.
013-902 RAP Booklet Compile No Paper Sensor Static
Jam.
013-903 RAP Booklet Folder Roll Exit Sensor Static
Jam.
16-210 RAP Software Option Fail (HDD Not Exist).
16-211 RAP Software Option Fail (System Memory
Low Volume).
016-212 RAP SW Option Fail (Page Memory Low).
016-213 RAP SW Option Fail (Printer CARD Not
Exist).
016-215 RAP SW Option Fail (JPEG Board Not Exist).
16-216 RAP SW Option Fail (Ext Memory Not Exist).
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16-217 RAP SW Option Fail (Controller ROM not

Printer kit).
16-218 RAP Because PS Kit is not installed, XDOD
functions cannot be fulfilled.
16-219 RAP License is required (Printer Kit).
016-220 RAP S2X Unrecoverable Error.
016-221 RAP S2X Communication Error.
016-222 RAP S2X Self-Diag Error.
16-223 RAP SS2X SDRAM Error.
16-224 RAP S2X PCI Reg Error.
16-225 RAP S2X ROM CheckSum Error.
016-226 RAP S2X IIT Connection Error.
016-227 RAP S2X DDR Error.
16-228 RAP S2X Image Processing Error.
16-229 RAP SW Option Fail (FCW-UI Not Exist).
016-311 RAP The scanner was not detected.
16-315 RAP NIIT Interface Fail.
16-316 RAP Page Memory Not Detected.
016-317 RAP Page Memory Broken-Standard.
016-318 RAP Page Memory Broken-Option.
016-320 RAP A fatal error with doc conversion
software was detected.
016-322 RAP JBA Account Full.
016-450 RAP SMB Host Name Duplicated.
016-454 RAP DNS Renewal Failure of Dynamic.
016-455 RAP SNTP Server Time Out.
016-456 RAP SNTP Time Asynchronous.
016-503 RAP SMTP Server Address Resolution Fail.
016-504 RAP POP Server Address Resolution Fail.
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016-505 RAP POP Authentication Fail.

016-600 RAP KO Authentication Locked.
016-601 RAP Illegal Access Detection.
016-647 RAP With APS selected or with APS set up,
there were no trays loaded with paper sizes for Auto
Paper Selection.
016-648 RAP Job with Booklet selected was
discontinued because it had a cover with an image, a
divider, or a blank page.
016-701 RAP Out of ART EX Memory.
016-702 RAP Out of Page Buffer.
016-703 RAP Email to Invalid Box.
016-704 RAP Mailbox is Full.
016-705 RAP Secure Print Fail.
016-706 RAP Max. User Number Exceeded.
016-707 RAP Sample Print Fail.
016-708 RAP HD Full by Annotation/Watermark Image.
016-709 RAP ART EX Command Error.
016-710 RAP Delayed Print Fail.
016-711 RAP Tried to send data whose size is over the
system data upper limit.
016-712 RAP Under PANTHER Capacity (I-Formatter).
016-713 RAP Security Box Password Error.
016-714 RAP Security Box is not Enabled.
016-716 RAP TIFF Data Overflow.
016-718 RAP Out of PCL6 Memory.
016-719 RAP Out of PCL Memory.
016-720 RAP PCL Command Error.
016-721 RAP Other Error.
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016-722 RAP Job Cancel by Staple Position NG.

016-723 RAP Job Cancel by Punch Position NG.
016-724 RAP Complex Position Error of Staple and
Punch.
016-726 RAP PDL Auto Switch Fail.
016-728 RAP Unsupported TIFF Data.
016-729 RAP TIFF Data Size too Big.
016-730 RAP Unsupported ART Command.
016-731 RAP Invalid TIFF Data.
016-732 RAP Form Not Registered.
016-733 RAP Destination Address Resolution Error.
016-734 RAP Simple Transmission report invocation
error.
016-735 RAP Updating Job Template.
016-736 RAP Remote directory lock error. Lock
directory creation failed.
016-737 RAP Remote lock directory remove error.
016-738 RAP PS Booklet Print Output Paper Size is
illegal.
016-739 RAP Mismatch between PS Booklet Doc and
Output Paper. 016-740 RAP PS Booklet Output Tray is
incorrect.
016-746 RAP Unsupported PDF File.
016-748 RAP HD Full.
016-749 RAP JCL Syntax Error.
016-751 RAP PDF Error.
016-752 RAP PDF Short of Memory.
016-753 RAP PDF Password Mismatched.
016-754 RAP PDF LZW Not Installed.
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016-755 RAP PDF Print Prohibited.

016-756 RAP Auditron-Prohibit Service.
016-757 RAP Auditron-Invalid User.
016-758 RAP Auditron-Disabled Function.
016-759 RAP Auditron-Reached Limit.
016-760 RAP PS Decompose Failure.
016-761 RAP FIFO Empty.
016-762 RAP Print LANG Not Installed.
016-764 RAP SMTP Server Connect Error.
016-765 RAP SMTP Server HD Full.
016-766 RAP SMTP Server File System Error.
016-767 RAP Invalid E-mail Address.
016-768 RAP Invalid Sender Address.
016-769 RAP SMTP Server Unsupported DSN.
016-771 RAP Scan Data Repository ERR.
016-772 RAP Scan Data Repository ERR.
016-773 RAP Invalid IP Address.
016-774 RAP HD Full-Compression Convert.
016-775 RAP HD Full-Image Convert.
016-776 RAP Image Convert ERR.
016-777 RAP HD Access ERR-Image Convert.
016-778 RAP HD Full-Scan Image Convert.
016-779 RAP Scan Image Conversion Error.
016-780 RAP HD Access ERR-Image Convert.
016-781 RAP Scan Server Connect ERR.
016-782 RAP Scan Server Login ERR.
016-783 RAP Invalid Server Path.
016-784 RAP Server Write ERR.
016-785 RAP Server HD Full.
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016-786 RAP HD Full-Scan Write ERR.

016-787 RAP Invalid Server IP ADD.
016-788 RAP Retrieve to Browser Failed.
016-789 RAP HD Full-Job Memory.
016-791 RAP File Retrieve Fail.
016-792 RAP Specified Job Not Found.
016-793 RAP MF I/O HD Full.
016-794 RAP Media Reader: Media No Insert.
016-795 RAP Media Reader: Format Error.
016-796 RAP Document insert operation error.
016-797 RAP Media Reader: Image File Read Error.
016-798 RAP No Trust Marking Option.
016-799 RAP Print Instruction Fail.
RAP With Duplex Output selected, a size difference
between side 1 and side 2 was detected.
RAP With Booklet selected, mixed-in-size/orientation
pages with images were detected.
RAP After a duplexed page was deleted, a size
difference between side 1 and side 2 was detected.
RAP After a document or divider was inserted, a size
difference between side 1 and side 2 was detected.
RAP Documents were merged, including the cover
with an image, or a document with a divider.
RAP A document unavailable for duplex print was
inserted after a document available for Duplex was
inserted.
RAP A document or a divider was inserted after the
cover or divider page.
016-949 RAP The user inserted a documnet different
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in size/orientation from the page to be processed.

016-981 RAP A failure in access to HDD.
016-982 RAP HDD Access Error 2.
016-985 RAP Data Size Over Flow (Scan to Email).
024-340 RAP IOT-ESS Communication Failure 1.
24-341 RAP IOT-ESS Communication Failure 2.
24-342 RAP IOT-ESS Communication Failure 3.
24-343 RAP IOT-ESS Communication Failure 4.
24-345 RAP IOT-ESS Communication Failure 5.
24-346 RAP IOT-ESS Communication Failure 6.
24-347 RAP IOT-ESS Communication Failure 7.
24-348 RAP IOT-ESS Communication Failure 8.
24-349 RAP IOT-ESS Communication Failure 9.
24-350 RAP IOT-ESS Communication Failure 10.
24-351 RAP IOT-ESS Communication Failure 11.
24-352 RAP IOT-ESS Communication Failure 12.
24-353 RAP IOT-ESS Communication Failure 13.
24-354 RAP IOT-ESS Communication Failure 14.
24-355 RAP IOT-ESS Communication Failure 15.
24-356 RAP IOT-ESS Communication Failure 16.
24-357 RAP IOT-ESS Communication Failure 17.
24-358 RAP IOT-ESS Communication Failure 18.
24-359 RAP IOT-ESS Communication Failure 19.
024-360 RAP IOT-ESS Initialization Failure.
024-361 RAP Invalid IOT PaperSizeGroup Information.
024-362 RAP Page Sync Illegal Start.
24-363 RAP Page Sync Illegal Stop.
24-364 RAP DMA Transfer Failure.
24-365 RAP Overflow on the Loop Back Write.
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024-366 RAP JBIG Library Other Failure.

024-367 RAP Decompress Other Failure.
024-368 RAP PCI Error.
24-370 RAP Marker Code Detect Failure.
24-371 RAP IOT-ESS Communication Failure 21.
24-372 RAP IOT-ESS Communication Failure 22.
24-373 RAP IOT-ESS Communication Failure 23.
024-374 RAP Regi Con PLL Parameter Failure.
024-375 RAP IOT-ESS Communication Failure 24.
024-600 RAP Billing master counter repair.
024-601 RAP Billing backup counter #1 repair.
024-602 RAP Billing backup counter #2 repair.
024-603 RAP SWKey master counter repair.
024-604 RAP SWKey backup counter #1 repair.
024-605 RAP SWKey backup counter #2 repair.
024-606 RAP Production Number/Serial Number
Failure.
024-746 RAP Selected Paper Tray Parameter
Mismatch.
024-747 RAP Print Instruction Failure.
RAP Tray 1 Size Mismatch.
RAP Tray 2 Size Mismatch.
RAP Tray 3 Size Mismatch.
RAP Tray 4 Size Mismatch.
RAP Tray 6 Size Mismatch.
RAP Tray 7 Size Mismatch.
024-917 RAP Stacker Tray Staple Set Over Count.
024-919 RAP Face UP Tray Close.
024-920 RAP Face Down Tray 1 Paper FULL.
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024-922 RAP Face Down Tray 2 Paper FULL.

024-923 RAP Operation Yellow Toner Empty.
024-924 RAP Operation Magenta Toner Empty.
024-925 RAP Operation Cyan Toner Empty.
024-926 RAP Punch Dust Box Missing Set.
024-927 RAP Offset Catch Tray Full Stack.
024-930 RAP Stacker Tray Full (Small Size Full).
024-934 RAP Paper type mismatch.
024-935 RAP Tray 1 Paper Mismatch.
024-936 RAP Tray 2 Paper Mismatch.
024-937 RAP Tray 3 Paper Mismatch.
024-938 RAP OHP kind Mismatch at Tray 4 (Not White
Frame OHP).
024-939 RAP Transparency type mismatch (No white
border).
024-940 RAP Folder Tray Out of Place.
024-941 RAP Folder Tray Full Stack.
024-942 RAP Booklet Sheets Over Count.
024-943 RAP Booklet Low Staple.
024-945 RAP Booklet Full Stack.
024-946 RAP Tray 1 Not In Position.
024-947 RAP Tray 2 Not In Position.
024-948 RAP Tray 3 Not In Position.
024-949 RAP Tray 4 Not In Position.
024-950 RAP Tray 1 No Paper.
024-951 RAP Tray 2 No Paper.
024-952 RAP Tray 3 No Paper.
024-953 RAP Tray 4 No Paper.
024-954 RAP MSI No Paper.
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024-955 RAP Tray 6 No Paper.

024-956 RAP Tray 7 No Paper.
024-957 RAP Interposer No Paper.
024-958 RAP MSI Size Mismatch.
024-959 RAP Tray 1 Paper Size Mismatch.
024-960 RAP Tray 2 Paper Size Mismatch.
024-961 RAP Tray 3 Paper Size Mismatch.
024-962 RAP Tray 4 Paper Size Mismatch.
024-965 RAP ATS/APS No Paper.
024-966 RAP ATS/APS No Destination Error.
024-967 RAP Different Width Mix Paper Detect (Staple
Job).
024-968 RAP Stapler/Punch Batting.
024-969 RAP Different Width Mix Punch.
024-970 RAP Tray 6 Not In Position.
024-971 RAP Tray 7 Not In Position.
024-972 RAP Tray 6 Paper Size Mismatch.
024-973 RAP Tray 7 Paper Size Mismatch.
024-974 RAP Interposer Tray Size Mismatch.
024-975 RAP Booklet Sheets Over Count (Not Field
Attachment).
024-976 RAP Finisher Staple Status incorrect.
024-977 RAP Stapler Feed Ready Failure.
024-978 RAP Booklet Stapler incorrect.
024-979 RAP Stapler Near Empty.
024-980 RAP Finisher Stacker Tray Full.
024-981 RAP Finisher Top Tray Full.
024-982 RAP Stacker Lower Safety Warning.
024-983 RAP Booklet Tray Full.
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024-984 RAP Booklet Low Staple F.

024-985 RAP SMH Stop Check.
024-987 RAP Envelope Folder Tray Full.
024-988 RAP Envelope Folder Tray Set Failure.
024-989 RAP Booklet Low Staple R.
024-990 RAP Punch Dust Full.
025-596 RAP Diag HDD Failure 1.
025-597 RAP Diag HDD Failure 2.
027-452 RAP Duplicate IP address.
027-500 RAP SMTP Server Address Resolution
Failure.
027-501 RAP POP Server Address Resolution Failure.
027-502 RAP POP Authentication Failure.
027-700 RAP Media Failure.
027-701 RAP Media Not Found.
027-702 RAP Media Data Not Found / Not Supported.
027-703 RAP Media Reader Failure / Disconnected.
027-706 RAP Certificate not found. 027-707 RAP
Certificate expired.
027-708 RAP Certificate untrusted. 027-709 RAP
Certificate revoked.
027-710 RAP S/MIME mail was disabled.
027-711 RAP S/MIME mail sender certificate not
found. 027-712 RAP S/MIME mail sender certificate
not valid. 027-713 RAP S/MIME mail was altered.
027-714 RAP S/MIME mail sender impersonation. 027-
715 RAP S/MIME mail certificate not supported. 027-
716 RAP No-Signed mail receipt was rejected.
027-720 RAP Ext Srv. Host Not Found. A server
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specified for a remote application was not found, or

DNS resolution was not possible.
027-721 RAP Ext Srv. Not Found.
027-722 RAP Ext Srv. Timeout Failure.
027-723 RAP Ext Srv. Authentication Failure. 027-724
RAP Ext Srv. Access Failure.
027-725 RAP Ext Srv. Operation Failure. 027-726 RAP
Ext Srv. Unknown State.
027-727 RAP Ext Srv. Req Invalid Parameters. 027-
728 RAP Ext Srv. Required File Exceeded.
027-737 RAP Template Server Read Error. 027-739
RAP Invalid Template Server Path. 027-740 RAP
Template Server Login Error.
027-741 RAP Template Server Connect Failure. 027-
742 RAP HD File System Full.
027-743 RAP Template Server Install Error. 027-744
RAP Template Server ADD Error.
027-745 RAP Template Server ADD Error.
027-746 RAP Job Template Pool Server Not Ready.
027-751 RAP Job Template Analysis Error.
027-752 RAP Must User un Inputting.
027-753 RAP Job Flow Service Request Disabled.
027-760 RAP XJT Command Failure.
027-770 RAP PDL Error.
027-771 RAP DFE Disk Full.
027-796 RAP Email Not Printed.
027-797 RAP Invalid Output Destination. 042-313 RAP
Rear Cooling Fan Failure.
042-320 RAP Yellow Drum Motor Drive Failure. 042-
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321 RAP Magenta Drum Motor Drive Failure. 042-322

RAP Cyan Drum Motor Drive Failure.
042-323 RAP Black Drum Motor Drive Failure. 042-
324 RAP IBT Drive Motor Failure.
42-325 RAP Main Motor Failure.
42-326 RAP Belt Home Position too long. 042-327
RAP Belt Position Failure.
042-328 RAP Belt Edge Sensor Failure. 042-330 RAP
Fuser Exhaust Fan Failure. 042-331 RAP Blower
Motor Fan Failure. 042-600 RAP Belt Walk Failure.
042-601 RAP Belt Edge Learn Failure. 042-602 RAP
Belt Edge Check Failure.
042-603 RAP Suction Filter Life End Failure. 045-310
RAP Image Ready NG.
045-311 RAP Controller Comm Failure. 045-312 RAP
Driver Connect Failure.
047-210 RAP OCT Offset Failure.
047-310 RAP MCU-Finisher Communication Failure.
061-310 RAP Clapper 1 Failure.
061-311 RAP Clapper 2 Failure.
061-313 RAP SOS Long Failure Magenta. 061-315
RAP SOS Long Failure Black.
061-317 RAP SOS Short Failure.
061-319 RAP SOS Short Failure Black. 061-320 RAP
Polygon Motor Failure.
061-321 RAP ROS Motor Failure. 061-323 RAP No
SOS Failure.
061-324 RAP No SOS Failure. 061-325 RAP No SOS
Failure.
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061-326 RAP ROS Connect Failure Yellow. 061-327

RAP ROS Connect Failure.
61-328 RAP ROS Connect Failure.
61-329 RAP ROS Connect Failure Black. 061-334
RAP ROS Y/M VDD Failure.
61-335 RAP ROS C/K VDD Failure.
61-336 RAP ROS Y/M VDD Down Failure.
61-337 RAP ROS C/K VDD Down Failure. 061-338
RAP SOS Stop Magenta Failure. 061-339 RAP SOS
Stop Black Failure.
061-340 RAP ROS LD Failure Black. 061-341 RAP
ROS LD Failure Yellow. 061-342 RAP ROS LD Failure
Magenta. 061-343 RAP ROS LD Failure Cyan.
061-600 RAP ROS Data Failure Yellow. 061-601 RAP
ROS Data Failure Magenta. 061-602 RAP ROS Data
Failure Cyan.
061-603 RAP ROS Data Failure Black. 061-604 RAP
LD Alarm Yellow.
061-605 RAP LD Alarm Magenta. 061-606 RAP LD
Alarm Cyan.
061-607 RAP LD Alarm Black.
62-210 RAP IISS Hot Line Failure.
62-211 RAP IIT/IPS EEPROM Failure (IPS).
062-220 RAP IPS-EXT Connection Failure.
062-277 RAP IIT/IPS-DADF Communication Failure.
062-278 RAP IIT-Extension Communication Failure.
062-300 RAP Platen Interlock Open.
062-310 RAP IIT/IPS-ESS Communication Failure.
062-311 RAP IIT Software Logic Failure.
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62-321 RAP IPS-YATA Connection Failure.

62-322 RAP EXT-YATA Connection Failure. 062-323
RAP YATA PWBA Failure.
062-345 RAP IIT/IPS EEPROM Failure (IIT).
062-355 RAP IPS Fan Failure. 062-356 RAP Lamp
Fan Failure.
062-357 RAP CCD Fan Failure. An error signal was
detected for the CCD fan.
062-360 RAP Carriage Position Failure. 062-362 RAP
X Hard Failure.
062-371 RAP Lamp Failure.
062-380 RAP Platen AOC Failure. 062-386 RAP
Platen AOC Failure.
062-389 RAP Carriage Over Run (Scan End). 062-392
RAP IT/IPS Memory Failure.
062-393 RAP IIT/IPS PWB Failure.
062-790 RAP X Detect Failure.
063-210 RAP Extension EEPROM Failure. 063-220
RAP IPS-EXT Psync Failure.
063-230 RAP EXT Image Parameter Failure. 063-240
RAP EXT Image Parameter Failure. 065-210 RAP
Extension Page Memory Failure 1. 065-211 RAP CIS
Shading FROM Failure
065-212 RAP CIS Shading Level Failure. 065-213
RAP CIS Output Level Failure.
065-215 RAP Extension Page Memory Failure 2. 065-
216 RAP Extension Page Memory Failure 3. 065-219
RAP CIS Black White Level Failure.
065-220 RAP 1P DUP PWB-EXT Psync Failure.
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071-101 RAP Feed Out Sensor 1 is not turned ON.

071-104 RAP Pre Registration Sensor ON Jam (Tray
1). 071-105 RAP Registration Sensor ON Jam (Tray
1).
071-210 RAP Tray 1 Lift Up Failure. 072-101 RAP Tray
2 Miss Feed Jam.
072-102 RAP The Tray 1 Feed Out Sensor does not
turn ON. 072-104 RAP Pre-Registration Sensor ON
Jam (Tray 2).
072-105 RAP Registration Sensor ON Jam (Tray 2).
072-210 RAP Tray 2 Lift Up Failure.
73-101 RAP Tray 3 Miss Feed Jam.
73-102 RAP Feed Out Sensor 1 ON Jam (Tray 3).
73-104 RAP Pre Registration Sensor ON Jam (Tray 3).
73-105 RAP Registration Sensor ON Jam (Tray 3).
073-210 RAP Tray 3 Lift Up Failure.
74-101 RAP Pre Feed Sensor 4 is not ON within the
specified time after the start of feed from Tray 4.
74-102 RAP Feed Out Sensor 1 ON Jam (Tray 4).
74-103 RAP The Tray 4 Feed Out Sensor is not ON
within the specified time for paper fed from Tray 4.
74-104 RAP Pre Registration Sensor ON Jam (Tray 4).
074-105 RAP Registration Sensor ON Jam (Tray 4).
074-210 RAP Tray 4 Lift Up Failure.
75-100 RAP Tray 5/Bypass Pre Feed Sensor is not ON
within the specified time after the start of feed from
Tray 5.
75-101 RAP Tray 5/Bypass Feed Out Sensor is not ON
within the specified time for paper fed from Tray 5.
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075-109 RAP Paper from Tray 5/Bypass does not turn

ON Pre Regi Sensor within a specified time.
075-135 RAP Paper from Tray 5/Bypass does not turn
ON Regi Sensor within a specified time.
75-210 RAP Tray 5/Bypass Lift Up Sensor does not
turn ON within a specified time after Tray 5 begins to
lift.
75-211 RAP Tray 5/Bypass Lift Down Sensor does not
turn ON within a specified time after Tray 5 begins to
lower.
77-102 RAP Paper from Tray 2 did not turn on the
Transport Path Sensor 1 within the specified time.
77-103 RAP The Fuser Exit Sensor did not turn off
within the specified time in straight exit mode.
77-106 RAP The Fuser Exit Sensor did not come on
within the specified time after the Registration Motor.
77-107 RAP The Fuser Exit Sensor did not turn off
within the specified time in invert exit mode.
077-109 RAP The IOT Exit Sensor did not come on at
the specified time in non-invert mode.
077-111 RAP The IOT Exit Sensor did not come on
within the specified time in invert exit mode.
077-113 RAP The IOT Exit Sensor did not turn off at
the specified time in non-invert mode.
077-115 RAP The IOT Exit Sensor did not turn off
within the specified time in invert exit mode.
077-118 RAP Paper from Duplex did not turn on the
Pre Regi Sensor within the specified time.
077-120 RAP Post 2nd BTR Sensor On JAM.
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077-123 RAP Duplex In Sensor does not turn ON a

spec time after the start of invert.
77-129 RAP Paper from Duplex did not turn on the
Regi Sensor within the specified time.
77-130 RAP Duplex Out Sensor does not turn ON witin
a specified time after Duplex In Sensor turns ON.
77-300 RAP The Front Cover is open.
77-301 RAP The Left Hand Interlock is open.
77-302 RAP The Right Hand Cover Interlock is open.
077-303 RAP PH Drawer Interlock Open.
077-304 RAP The Tray 5/Bypass Cover Interlock is
open. 077-312 RAP Feeder Communication Failure.
077-909 RAP One of the IOT sensors detected paper
when power was turned on or when an interlock was
closed.
077-967 RAP The specified paper type and the paper
type being used are different.
077-968 RAP The type of paper in the tray was
changed.
78-100 RAP Paper from Tray 6 does not turn ON Pre
Regi Sensor within a specified time.
78-101 RAP The Tray 6 Feed Out sensor is not ON
within the specified time for paper fed from Tray 6.
78-102 RAP Paper from Tray 6 does not turn ON the
Regi Sensor within a specified time.
078-151 RAP The Tray 6 Feed Out Sensor did not
come on within the specified time after the start of
feed.
078-250 RAP HCF Tray #2 Lift Up Fail.
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078-300 RAP The HCF transport interlock is open.

078-301 RAP HCF Side Out Interlock Open.
089-600 RAP Incorrect Fast Scan positioning for the
reference color Cyan was detected during fine
adjustment.
089-601 RAP The Inner MOB Sensor failed to detect
the fine-adjustment patterns properly during fine
adjustment.
089-602 RAP The CENTER MOB Sensor failed to
detect the fine-adjustment patterns properly during fine
adjustment.
089-603 RAP The OUTER MOB Sensor failed to
detect the fine-adjustment patterns properly during fine
adjustment.
089-604 RAP The INNER MOB Sensor failed to detect
the rough-adjustment patterns properly during Yellow
rough adjustment.
089-605 RAP The CENTER MOB Sensor failed to
detect the rough-adjustment patterns properly during
Yellow rough adjustment.
089-606 RAP The OUTER MOB Sensor failed to
detect the rough-adjustment patterns properly during
Yellow rough adjustment.
089-607 RAP The INNER MOB Sensor failed to detect
the rough-adjustment patterns correctly during
Magenta rough adjustment.
089-608 RAP The CENTER MOB Sensor failed to
detect the rough-adjustment patterns properly during
Magenta rough adjustment.
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089-609 RAP The OUTER MOB Sensor failed to

detect the rough-adjustment patterns properly during
Magenta rough adjustment.
089-610 RAP The INNER MOB Sensor failed to detect
the rough-adjustment patterns properly during Cyan
rough adjustment.
089-611 RAP The CENTER MOB Sensor failed to
detect the rough-adjustment patterns properly during
Cyan rough adjustment.
089-612 RAP The MOB Sensor OUT failed to detect
the rough-adjustment patterns properly during Cyan
rough adjustment.
089-613 RAP The INNER MOB Sensor failed to detect
the rough-adjustment patterns properly during Black
rough adjustment.
089-614 RAP The CENTER MOB Sensor failed to
detect the rough-adjustment patterns properly during
Black rough adjustment.
089-615 RAP The MOB Sensor OUT failed to detect
the rough-adjustment patterns properly during Black
rough adjustment.
089-616 RAP RC Data OverFlow Failure.
089-617 RAP RC Data OverRange Failure.
91-311 RAP The voltage level of the CC cleaner
position sensor did not change within the specified
time.
91-312 RAP Charge (K) Preclean HVPS has failed.
91-313 RAP DRUM CRUM ASIC Communication
Failure.
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091-320 RAP Charge Corotron Wire is broken.

91-400 RAP The replacement date for Waste Toner
Bottle (regular) is near.
91-401 RAP The black drum cartridge is near the end-
of-life.
091-403 RAP The CC Assembly is near the end-of-life.
091-404 RAP The CC Assembly has reached the end-
of-life.
091-411 RAP The yellow drum cartridge is near the
end-of-life.
091-421 RAP The magenta drum cartridge is near the
end-of-life.
091-431 RAP The cyan drum cartridge is near the end-
of-life.
091-910 RAP The waste toner bottle is not present.
091-911 RAP The waste toner bottle is full.
091-913 RAP The black drum cartridge (K) has
reached the end-of-life.
091-914 RAP Communication failure between the
MCU and the black Drum CRUM.
091-915 RAP The MCU detected incorrect data in the
black drum cartridge CRUM.
091-916 RAP The CRUM authentication registration
data on the drum cartridge is incorrect.
091-917 RAP MCU cannot communicate with the
CRUM in drum Y.
091-918 RAP Communication failure with the magenta
Drum CRUM.
091-919 RAP Communication failure with the cyan
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Drum CRUM.
091-920 RAP The MCU detected incorrect data in the
Yellow drum cartridge CRUM.
091-921 RAP Drum CRUM is disconnected.
091-922 RAP Wrong Data in magenta drum cartridge.
091-923 RAP Wrong data in cyan drum cartridge.
091-924 RAP The CRUM authentication registration
data on the yellow drum cartridge is incorrect.
091-925 RAP Wrong data in yellow Magenta cartridge.
091-926 RAP The CRUM authentication registration
data on the cyan drum cartridge is incorrect.
091-927 RAP Yellow Drum CRUM is disconnected.
091-928 RAP Magenta Drum CRUM is disconnected.
091-929 RAP Cyan Drum CRUM is disconnected.
091-932 RAP The yellow drum cartridge (Y) has
reached the end-of-life.
091-933 RAP The magenta drum cartridge (M) has
reached the end-of-life.
091-934 RAP The cyan drum cartridge (C) has
reached the end-of-life.
092-649 RAP The MOB ADC Shutter remains open
due to shutter failure.
092-650 RAP The MOB ADC Shutter remains closed
due to shutter failure.
092-651 RAP The output read by ADC Sensor from the
clean Photoreceptor surface is out of range.
092-652 RAP The measured ADC Patch density is
light. (Over 75% of Vclean).
092-653 RAP ATC SNR-Yellow output signal failure.
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092-654 RAP ATC SNR-Magenta output signal failure.

092-655 RAP ATC SNR-Cyan output signal failure.
092-656 RAP ATC SNR-black output signal failure.
RAP The amplitude of ATC Yellow Sensor output is out
of range.
RAP The amplitude of ATC Magenta Sensor output is
out of range.
RAP The amplitude of ATC Cyan Sensor output is out
of range.
RAP The amplitude of ATC Black Sensor output is out
of range.
RAP The temperature output of the environment
sensor is out of range.
RAP The humidity output of the environment sensor is
out of range.
RAP The two levels of ADC Patch density created in
Mini-Setup are reversed.
093-300 RAP Marking Drawer Interlock Open.
93-313 RAP The Low Toner Sensor failed to detect any
toner after the Toner Cartridge Motor was energized.
93-314 RAP Yellow Dispense failure. 093-315 RAP
Magenta Dispense failure.
093-316 RAP Cyan Dispense failure.
093-317 RAP Black Dispense failure.
093-320 RAP There was a problem with the developer
motor rotation.
093-421 RAP The Black Toner Cartridge (K1) is empty
and the Black Toner Cartridge (K2) is near empty.
093-422 RAP The Black Toner Cartridge (K2) is empty
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and the Black Toner Cartridge (K1) is near empty.

093-423 RAP Yellow toner is near empty.
093-424 RAP Magenta toner is near empty.
093-425 RAP Cyan toner empty.
093-600 RAP Yellow Dispense near failure.
093-601 RAP Magenta Dispense near failure.
093-602 RAP Cyan Dispense near failure.
093-603 RAP Black Dispense near failure.
093-912 RAP The Black Dispense Motor rotation timed
out indicating that the Black Cartridge and Reserve
Tank are empty.
093-918 RAP A communication failure with Black Toner
Cartridge CRUM K2.
RAP A communication failure with Black Toner
Cartridge CRUM K1.
RAP The data written to the toner CRUM K1 did not
agree with the data read.
RAP Toner Cartridge CRUM K1 Authentication Data is
different.
RAP A communication failure with Yellow Toner
Cartridge CRUM Y.
RAP A communication failure with Magenta Toner
Cartridge CRUM M.
RAP A communication failure with Cyan Toner
Cartridge CRUM C.
093-932 RAP Cartridge Exchange Time Over.
093-934 RAP The data written to the toner CRUM M
did not agree with the data read.
093-935 RAP The data written to the toner CRUM C
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did not agree with the data read.

093-936 RAP The data written to the toner CRUM K2
did not agree with the data read.
093-937 RAP Toner Cartridge CRUM Y Authentication
Data is different.
093-938 RAP Toner Cartridge CRUM M Authentication
Data is different.
093-939 RAP Toner Cartridge CRUM C Authentication
Data is different.
093-940 RAP Toner Cartridge CRUM K2
Authentication Data is different.
94-320 RAP Retraction was not detected within the
specified time after retraction of the 1st BTR started.
94-321 RAP First BTR Contact Failure.
094-322 RAP Second BTR Retract Failure.
094-323 RAP Contact was not detected within the
specified time after contact with the 2nd BTR started.

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States with a guaranteed same day / next day on-site
service guarantee.

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In addition, to learn more about how USA Copier

Lease can help your organization evaluate existing
copier leases or provide a quote for new
copier, call (800) 893 1183 or send an email
to [email protected]

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machine lease. Fill out the form below and we will get back to you.

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Address: 442 Fifth Avenue, 1614, New York,

NY 10018

 Address: 1431 Graham Dr. Suite 267, Tomball,

TX 77375

 Phone: (800) 893-1183 (tel:)

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 Phone: (800) 893 1183 (tel:)

Xerox Technical Support: (855) 328-4181

Supply Ordering: [email protected]

Email: [email protected]

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