1.

The first language which we learn or speak as a child ___________

A) Jargon
B) Dialect
C) Mother Tongue
D) Vernacular
Answer (C)
2. Which of the following shows a positive facial expression?
A) Frowning while concentrating
B) Maintaining eye contact
C) Smiling continuously
D) Rolling up your eyes

Answer (B)

3. By what method we can know what the receiver understood or got the message
A) transmitting
B) feedback
C) message
D) listening

Answer (B)

4. Which type of word is generally not used in verbal communication.

A) Technical
B) Simple
C) Easy
D) Local Language
Answer (A)
5. . __________ can be presented by face
A) Gestures
B) Body Language
C) Para Language
D) Expressions
Answer (D)
6. which can be used to overcome the communication barrier
A) Using a translator
B) By writing a letter
C) Not communicating at all
D) Using your own language
Answer (A)
7. Which of the following is NOT a communication barrier?
A) Linguistic barrier
B) Interpersonal barrier
C) Financial barrier
D) Organisational barrier
Answer (C)
8. Straight body posture shows what?
A) Pride
B) Professionalism
C) Confidence
D) Humility
Answer (C)
9. Which of the following is a positive facial expression?
A) Staring hard
B) Wrinkled forehead
C) Looking somewhere else
D) Nodding while listening
Answer (D)
10. Which type of words should be used for good communication?
A) Acronyms
B) Technical
C) Jargons
D) Simple
Answer (D)
11. Sending a letter is which type of communication?
A) Listening
B) Writing
C) Speaking
D) Reading
Answer (B)
12. Which of the following is not an element of the communication cycle?
A) Channel
B) Receiver
C) Time
D) Sender
Answer (C)
13. Written communication can be classified in which type of communication?
A) Non-verbal
B) Verbal
C) Visual
D) None of these
Answer (B)
14. ......................... is the exchange of messages in the communication cycle.
A) Transmitting
B) Listening
C) Message
D) Feedback
Answer (A)
15. The abilities to communicate properly are:
A) read
 B) write
C) speak
D) all of these
Answer (D)
16. Which of the following is an example of negative feedback?
A) You can dance better.
B) Your Dance was good but you can do better.
C) Your Dance skill is not really good. You have to practice more.
D) None of the above
Answer (C)
17. ............. is not a communication barrier?
A) Language
B) Culture
C) Habits
D) Physical
Answer (C)
18. The communication cycle does not include............
A) sender
B) message
C) receiver
D) programming
Answer (D)
19. Which of the following is quick and clear method of communication
A) e-mail
B) notices/posters
C) face-to-face informal communication
D) business meetings
Answer (C)
20. Which method is good for taking leave in the office.
A) Website
B) notices/posters
C) e-mail
D) business meetings
Answer (C)
21. To understand the message properly the receiver need to ____________ the message properly.
A) transmit
B) throw
C) listen
D) ignore
Answer (C)
22. Visual communication are dependent on what factors?
A) Signs, symbols and pictures
B) Text messages
 C) Posture
D) Body language
Answer (A)
23. What is the final step in the communication cycle?
A) Encoding
B) Decoding
C) Feedback
D) Receiving
... Answer (C)
24. Which type of feedback supports student development from their current level of
achievement?
A) Specific Feedback
B) Descriptive Feedback
C) Non-Specific Feedback
D) None of the above
Answer (B)
25. If there is the absence of feedback then it will lead to ............
A Mistrust
B) Communication Barrier
C) Interference
D) None of the above
Answer (B)
26. The process in which the receiver interprets and understands the message is called .............
A) Decoding
B) Encoding
C) Feedback
D) None of these
Answer (A)
27. .......... is an instance of non-verbal communication.
A) A speech
B) Proximity
C) A notice
D) An e-mail
Answer (B)
28. “Two girls talking over a phone” – is an example of....
A) interpesonal communication
B) written communication
C) small group communication
D) public communication
Answer (A)
29. Pointing finger to something is an example of.....
A) Expressions
B) Gestures
 C) Body Language
D) Para Language
Answer (B)
30. Which communication method does not require any language to understand?
A) Verbal
B) Non-Verbal
C) Visual
D) None of these
Answer (C)
31. Which is the suitable method to overcome communication barriers?
A) Use visuals
B) Take the help of a translator
C) Always be respectful in other’s opinion
D) All the Above
Answer (D)
32. Rakesh is playing with football – Identify the verb
A) Rakesh
B) Football
C) Playing
D) None of the above
Answer (C)
33. The frog jumped quickly – Identify the adverb
A) The
B) Quickly
C) jump
D) frog
Answer (B)
34. ....... is not a communication barrier.
A) Language
B) Culture
C) Physical
D) Habit
Answer (D)
35. Which of the following is NOT an element of communication within the communication
process cycle?
A) Channel
B) Receiver
C) Sender
D) Time
Answer (D)
36. which of the following is the method of communication?
a. Face to Face b. E-mail c. Notices/Posters d. All of the above
Answer: d
37. Which of the following method is used to communicate quickly with one or many individuals in
various locations.
a. Face to Face b. E-mail c. Notices/Posters d. Business Meetings
Answer: b
38. Which of the following method is used to communicate when the same message has to go out to
a large group of people.
a. Face to Face b. E-mail c. Notices/Posters d. Business Meetings
Answer: c
39. Ananya is the manager of a Store and many workers are working under her. Which of the
following method is effective to inform everyone about the change in duty hours?

a. Face to Face b. E-mail c. Notices/Posters d. Business Meetings

Answer: c
40. Choosing the right method of communication depends on _________
a. Target audience b. Costs c. Urgency/Priority d. All of the above
41. Which of the following transmits/sending the message through one medium or another?
a. Receiver b. Listener c. Sender d. None of the above
Answer: c
42. Which of the following listens or understands the message?
a. Receiver b. Channel c. Sender d. None of the above
Answer: a
43. The ___________ conveys the message to the sender in the form of feedback to complete the
communication cycle.
a . Sender b. Environment c. Receiver d. Circumstances
Answer: c
44. A ______________ is used to transfer the message
.a. Change b. Channel c. Receiver d. Listener
Answer: b
45. ________________ is/are elements of a communication cycle
.a. Sender b. Receiver c. Channel d. All of the above
Answer: d
46. ‘ ’ is sending a message to ‘B’. Who is Receiver here?
a. A b. B c. Both A and B d. None of the above
Answer: b
47. _________is the receiver’s acknowledgement and response to the message.
a. Feedback b. Back feed c. Feed d. Information
Answer: a
48. Aman is writing an email to his Boss for leave. This mode of communication is an example of
____
49. a. Public Communication b. Small Group Communication c. Written Communication d.
Interpersonal Communication
Answer: c
50. Social media chats, reports, SMS is an example of _____________
a. Public Communication b. Small Group Communication c. Written Communication d.
Interpersonal Communication
 Answer: c
51. Communication in which more than two people are involved and each participant can interact
with each other is an example of ___________
a. Public Communication b. Small Group Communication c. Written Communication d.
Interpersonal Communication
Answer: b
52. Which of the following is an example of oral communication?
a. Newspapers b. Letters c. Phone call d. E-mail
Answer: c
53. What are the types of words we should use for verbal communication?
a. Acronyms b. Simple c. Technical d. Jargons
Answer: b
54. Why do we use e-mails?
a. To communicate with many people at the same time
b. To share documents and files . c. To talk to each other in real-time.
d.To keep a record of communication
Answer: b
55. ______ is the exchange of information or messages without using any spoken or written word.
a. Non-verbal communication b. Verbal communication c. Written communication d. None of
the above
Answer: a
56. Raising a hand to greet or say goodbye is an example of ______
a. Non-verbal communication b. Verbal communication c. Written communication d. None of
the above
Answer: a
57. Non-Verbal Communication includes ______
a. Gestures b. Expressions c. Body Language d. All of the above
Answer: d
58. Which of the following is not a non-verbal communication?
a. Gestures or Body Language b. Posture c. Poster d. Facial Expressions
Answer: c
59. When we communicate verbally, we should use ___________________
a. difficult words b. simple words c. confusing words d. abbreviations
Answer: b
60. Classroom teaching is an example of ______
a. Written Communication b. Verbal Communication c. Non – Verbal Communication d. None
of the above
Answer: b
61. When we greet someone by raising/waving hand, then we are communicating by non verbal
method using ___________
a. Eye contact b. Expressions c. Gestures d. None of the above
Answer: c
62. We can show our happiness or sadness to others by our ____
a. Facial Expressions b. Posturesc. Touch d. None of the above
Answer: a
63. Biting nails shows _______
a. Happiness b. Anger c. Nervousness d. Confidence
Answer: c
64. Which of the following is not the feature of feedback?
a. It improves performance b. It improves relationship c. It helps to plan better and develop
improved products and services d. None of the above
Answer: d
65. Which of these are examples of positive feedback?
a. Excellent, your work has improved. b. I didn’t noticed your dedication towards the project.
c. You are always doing it the wrong way. d. All of the above
Answer: a
66. Which of these are examples of negative feedback?
a. I hate to tell you this but your drawing skills are poor. b. You can surely improve your
drawing. c. This is a good drawing but you can do better. d. None of the above
Answer: a
67. Which of the following is not the 7Cs principle of communication?
a. Concrete b. Coherent c. Completed. Compare Answer: d
68. Which of the following 7Cs Principle is represented by the words “Use exact words and facts”
a. Clear b. Concise c. Concrete d. Correct
Answer: c
69. Which of these is NOT a common communication barrier?
a. Linguistic barrier b. Interpersonal barrier c. financial barrier d. Organizational barrier
Answer: c
70. Which of the following ways help to overcome barriers to effective communication?
a. Use simple language b. Take help of a translator to overcome differences in language
c. Use visuals d. All of the above
Answer: d
71. Writing Skills is a part of _______________
a. Verbal communication b. Non-verbal communication c. Visual communication d. None of the
above
Answer: a
72. Which of the following is not the form of Written Communication?
a. Email b. Letter c. Mobile d. Blog
Answer: c
73. A sentence is a group of ________
a. Paragraph b. Words c. Pages d. Vowels
Answer: b
74. ______ takes place when one individual addresses a large gathering.
a. Public Communication b. Small Group Communication c. Written Communication d.
Interpersonal Communication
Answer: a
75. Two people talking to each other over phone or video call is an example of ______
a. Public Communication b. Small Group Communication c. Written Communication d.
Interpersonal Communication
Answer: d
76. Simran is going to speak in morning assembly in her school. Which of the following points she
should focus during her speech.
a. She should not repeat the same sentences. b. She should be confident. c. Maintain eye
contact, stand straight and be attentive d. All of the above
Answer: d