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Ds Flow Designer

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Saravanan Nattamai Subramanian
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26 views2 pages

Ds Flow Designer

Uploaded by

Saravanan Nattamai Subramanian
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Flow Designer Benefits

Automate any process by easily connecting digital workflows


Automate repetitive work to
The business challenge
improve efficiency and
Business leaders are struggling to digitally transform, but to do so they need to experiences
understand how work flows across their business – which is often at a very
granular level. Work is complicated, and the processes and flows that define
Describe workflows in
individual tasks are the building blocks of efficiency.
natural language to help
In the past, building automation was a highly technical task, requiring teams of non-technical users
developers writing complex code. But as processes themselves continue to understand what it does
become more and more intricate, it is critical to have non-technical process
owners involved in the creation and maintenance of activities, so that work Displays flows as diagrams
can run effectively, smoothly, and intelligently wherever it needs to get done.
to help builders see
available paths and
The ServiceNow solution
connections

The Now Platform lets you automate the enterprise at scale. It breaks down Create and test workflows
barriers between processes and systems, letting you easily create connected from a single interface to
digital workflows across the enterprise. ensure it works as expected

Flow Designer is a platform capability that lets you automate business Promote process automation
processes in a single drag-and-drop design environment without the need for by enabling subject matter
any complex code. It has an automated sequence of actions that runs each experts to develop and
trigger whenever conditions are met. Uses simple, natural language to share reusable actions with
automate approvals, tasks, notifications, and record operations, you can flow authors
configure automation across your business at an enterprise scale.
Reduce upgrade costs
With the addition of Automation Engine, you can also connect your with upgrade-safe Now
ServiceNow workflows to third-party systems and quickly build RPA-powered Platform logic replacing
automations with no coding required. complex custom script

Reduce development costs


by providing a library of
reusable actions

Scale with separate


subscriptions for integrations
and Robotic Process
Automation (RPA)
functionality

Automate any process, from simple productivity to complex transformation, in a no-code environment.
Let your flows work for you
Flow Designer gives you rich capabilities for automating processes to reduce repetitive tasks, allowing you to focus on
high value work. Empower business users to automate approvals, tasks, notifications, and record operations without
writing a single line of code.

Benefits

• Extend ServiceNow workflows and create new workflows with a library of reusable actions for ServiceNow
applications

• Build digital workflows and automate processes in a no-code design environment

• Increase speed and productivity with reusable flows, subflows, and components

• Integrate third party services for more comprehensive workflows and automation

How it works

Flow Designer consists of five major content types: flows, subflows, triggers, actions, and conditions. Using these
components, both non-technical and technical users can build powerful and reusable flows that automate business
processes such as vacation approvals, facility requests, IT incidents, and more.

Flow – A flow is an automated process consisting of a composite set of actions and subflows triggered by an
event and resulting in the automation of business logic for an application or process.

Subflow – A subflow is a sequence of reusable actions and data inputs that can be started from a flow,
subflow, or script. Examples of subflows include: iterate on related records; add a comment; or notify users of
record changes.

Trigger – A trigger is an activity that, once specified, automatically initiates a flow. Example: create a record in
a specified table or a scheduled job.

Action – An action is a single reusable operation executed by the system. Examples: create a REST integration
to a third party service; update field value; request approval; or log value.

Condition – A condition is a statement that determines when or how an action runs. Example: run an action
only if a field is over a certain specified value.

A flow is triggered by a If the manager


person or an event in the approves, the subflow
system records the output in the
system and takes the
appropriate actions

Ex: Employee requests Ex: Employee’s vacation


vacation time on request is approved and
Workday a record is updated in
Workday

A condition determines The flow or automated


how the action runs process is completed

Ex: Manager approves or Ex: Employee is notified


rejects the request in about the outcome of
Slack their request

A reusable action is If the manager rejects,


triggered by the system the subflow records the
output in the system

Ex: Manager is notified of Ex: The employee’s


the new request vacation request is not
approved

© 2023 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow,
Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

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